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Workday Gold

Author: Keith Bitikofer

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Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners. 


Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.


Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.


Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/

3 Episodes
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This week, Keith continues his conversation with Christian Delcid about the second chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Building a Foundation.”In this episode, Keith and Christian discuss the intricacies of supporting Workday, focusing on evaluating support structures, establishing healthy processes, and the importance of change management. They explore how organizational complexity impacts support staffing needs and the necessity...
Building a Foundation

Building a Foundation

2024-11-0838:35

This week, Keith speaks with Christian Delcid about the second chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Building a Foundation”In this episode of the Workday Gold podcast, Keith Bitikofer and Christian Delcid discuss key insights from Workday Rising and delve into the foundational aspects of supporting Workday. They emphasize the importance of understanding the minimum viable product during implementation, the stabilization phase post-...
This week, Keith speaks with Christian Delcid about the first chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “What Makes Workday Different than Most Legacy ERP Systems?”In this episode, Keith and Christian explore the fundamental differences between Workday and other legacy systems, highlighting Workday's ability to streamline business processes and empower non-technical users. They also discuss the implications of Workday's business model, ...