Workday Gold

83 Episodes

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#84: Why Workday Admins & Consultants Need to Think End to End because of AI, with Andy Turnbull

2026-09-0428:54

Send us Fan Mail In this episode of Workday Gold, Keith talks with Andy Turnbull, managing partner of Wave1, about his unconventional path through the Workday ecosystem. Andy shares what he learned moving from partner consulting into customer-side People Technology and People Operations leadership, and why that experience shaped the kind of consultancy he wanted to build for high-growth technology companies. Keith and Andy also explore how AI is reshaping enterprise architecture, systems of r...

#83: Workday Skills, Flex Credits, and What Teams Need to Know- With Jess Wagner

2026-08-2836:06

Send us Fan Mail In this episode of Workday Gold, Keith is joined by Jess Wagner to talk about two practical topics Workday teams should be paying attention to: Workday Skills and Flex Credits. Jess shares why she is in the “turn it on” camp for Workday Skills functionality, how employee-entered skills can support development and career pathing, and why organizations should communicate the value to employees instead of waiting to build the perfect structure behind the scenes. Keith and Jess a...

#82: Workday Professionals Need to Think One Level Higher- with Christian Delcid

2026-08-2133:32

Send us Fan Mail In this episode of Workday Gold, Keith Bitikofer is joined again by Christian Delcid for a bigger-picture conversation about AI, Workday, and the future of work. Keith walks through how AI is moving from simple assistants and agents toward workflow redesign, where the real value comes from rethinking which steps need humans, which steps can be automated, and what data AI needs to support the process. Keith and Christian also discuss what this means for Workday admins, analyst...

#81: What Happens When AI Can Read Your Workday Tenant? With Christian Delcid

2026-08-1434:35

Send us Fan Mail In this episode of Workday Gold, Keith sits down with Christian Delcid to talk about the changing role of Workday admins in an AI-native world. Christian shares what it has been like to move into a more AI-forward organization and how tools like Claude Code, Codex, and read-only Workday tenant access are changing the way he researches, troubleshoots, and supports the business. Keith and Christian also discuss Workday’s Deployment Agent, tenant inspection, governance, Flex Cre...

#80: Coaching in the Flow of Work, with Alex Wilson

2026-08-0731:02

Send us Fan Mail In this episode of Workday Gold, Keith sits down with Alex Wilson, SVP of Product at Cloverleaf, to talk about AI coaching, personality assessments, and how Workday data can help coaching show up in the flow of work. Alex shares how Cloverleaf uses behavioral insights, team context, calendar data, and Workday relationships to help people prepare for meetings, reflect on conversations, and better understand the people they work with. Keith and Alex also discuss why many workpl...

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