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Working Smarter Café, the tips and tricks podcast for UKG customers, is one of the most popular resources for administrators, payroll professionals, managers, and data enthusiasts who use UKG solutions. If reading isn’t your cup of tea (pun intended), but the longing for more product knowledge is rivaling your morning caffeine craving, this show is for you. Tune in for candid conversations with customers and UKG experts and to learn new ways to get the most from your UKG human capital management and workforce management solutions.
29 Episodes
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For today's Two-Minute Tuesday Tip, Customer Marketing Program Manager, Amanda Boyle, takes a moment to talk about our UKG Ready Marketplace feature add on: EmpInfo. Shemika Jackson, Senior Director of Total Rewards at the Tampa YMCA, drops in to speak on the benefits of implementing and utilizing EmpInfo in her own organization.Like what you're hearing? Subscribe to the podcast to catch our next episodes. And if you're looking for something to read, there's plenty of content waiting for you ...
Election Day is coming up soon in the United States, however, not all States categorize November 5th in the same way. In this episode, you'll discover how to update your calendar to include an additional holiday, and how to best support your employees as a company on that day.There are plenty of resources in the UKG Community on how to add holidays into your solution, but here's a few links to resources that can get you started Pro, Ready, and Pro WFM.
In today’s episode, we are teamed up with Amanda Boyle, guest host of The Experience Expert, and special guest Brad Nycz to talk about Employee Retention. Tune in to learn about what's motivating employees to stay in or leave a role, and what companies are doing about it. Spoiler alert: it's all about flexibility.Like what you're hearing? Subscribe to the podcast to catch our next episode. And if you're looking for something to read, there's plenty more where that came from on the Working Sma...
Internal job transfers start simple — the employee is already in your UKG Pro solution after all; how hard could it be? However, working multiple jobs, transferring from one company to another, and other complications can come into play and complicate the process. In this episode, we make sure that transferring roles within a company stays simple.After listening, follow the links below for further details on the process.US: https://library.ukg.com/transfer-an-employeeInternational: https://li...
The Two-Minute Tuesday Tip series shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, we're introducing the Solution Snapshot newsletter. This monthly newsletter contains information for UKG Ready, UKG Pro, and UKG Pro Workforce Management, meaning there's something for everyone.For further information on the Solution Snapshot and access to monthly editions, please visit the UKG Community page here.
On this episode, we’ll introduce you to a new Program Series that will help all of our Payroll Admins prepare for Year End. Today we're joined by Lailaa Turner from the Customer Marketing team. She's excited to share about the Payroll Mid-Year blog series, and you can find the first of the three installments on the Working Smarter Cafe blog here: Payroll Prep: Beyond the Halfway Mark – Preparing and Data Validation.
It’s hard to believe our UKG Community opened its doors over a year ago already! We know there are many different paths to take, groups to join, and people to meet, so we’re sharing seven steps for success with you that will help you navigate more quickly and get the most out of your experience in our neighborhood. For full details on all the tips we talk about today, visit our companion blog at the Working Smarter Café, Seven Steps for Success in the UKG Community.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, you'll learn about the latest compliance changes throughout the U.S. and Canada.For the full details on the compliance updates we talk about today, visit our companion blog over at the Working Smarter Cafe, Beach Reads for Compliance: June’s Compliance Refreshers
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, you'll learn about the latest compliance changes throughout the U.S. and Canada.For the full details on the compliance updates we talk about today, visit our companion blog over at the Working Smarter Cafe, Heatwaves and Regulations: May's Compliance Forecast.
In this episode, we're joined by Ray McLane and Ilias Terki-Hassaine from the UKG Specialty Product Support team to cover the ins and outs of the new Tax Setup (Company) business rule for UKG Pro Payment Services customers to add and update U.S. state and local tax codes with ease. We review:The benefits of using the new business ruleThe types of tax codes compatible with the new functionalityTax code exceptionsPlans for future enhancementsAnd a lot more!For more information on the new Tax Se...
Did you know that UKG Ready is an international product? In this episode, we are joined by Chris Kiklas, Vice President of Product Management for UKG Ready, to discuss the new Multi-Currency functionality and how it is helping make strides in the international space. We’ll also discuss many of the ways the UKG Ready functionality comes together in the overall international strategy.
Created as a neighborhood with you and your products in mind, the new UKG Community™ offers you a place to interact with your peers, find answers to your most pressing questions, sign up for training and webinars, and a lot more. But, who better to tell you the benefits of the Community than customers like you! In this episode, we're joined by 3 customers who share the features you won't want to miss and the friendly people you'll meet along the way.Be sure to take a stroll around the U...
In today’s episode, we are delighted to have two special guests, Malini Rao, Senior Director of User Experience Research, and Chris Beebe, a Manager of Product Management for UKG Ready, join us today. Tune in to learn about:What attention economy isHow attention economy influenced the recent changes in UKG ReadyThe upcoming changes and what you can expect moving forwardFor additional customer content, please check out the UKG Ready Release Readiness page.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, you'll learn why the UKG Ready Mobile app is a must-have when optimizing your company's HR and workforce management process. For full details about the UKG Ready Mobile app, visit our resource page on the Community.Find additional customer content to help you work smarter on the Working Smarter Cafe blog.
In this episode, we're joined by Colleen Rynne and Vanessa Alexander from the UKG Regulatory and Tax Research Team to cover:The ins and outs of paid family and medical leave legislationWhat has led to the trend of paid family & medical legislation from coast to coastThe various types of leave plans and exceptionsHow UKG products help you support these plansAnd a lot more!For more information on compliance and legislative changes, be sure to follow the Compliance Connection group in the UK...
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, you learn about a not-so-hidden gem, the HR and Payroll Resource Library – your one-stop resource for up-to-date state and federal legislation summaries, and compliance trend information – located on the new UKG Community™ home page.Find additional customer content to help you work smarter on the Working Smarter Cafe blog.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite cafe beverage. In this episode, you learn about the Employee Location Allocation for Hybrid Work feature, a return-to-office lifesaver for UKG Pro administrators that need to split earnings across locations for tax calculations.For full details on this feature, check out the Employee Location Allocation for Hybrid Work job aid in the UKG Community. Find additional custom...
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in under two minutes — less time than it takes to brew your coffee or tea. In this episode, you learn how one customer uses UKG Ready Learning. UKG Ready Learning Product TourUKG Ready Learning Product ProfileFind additional customer content to help you work smarter on the Working Smarter Cafe Blog.
In today’s episode, we are teamed up with Kristen Hug, host of The Experience Expert, and special guest Brad Nycz to talk about performance management. Tune in to learn about:Common myths and roadblocksSuccession planningConnecting all human capital processesThe impact of data on the processFind additional customer content to help you work smarter on the Working Smarter Cafe Blog.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite cafe beverage. In this episode, you learn about one of the most exciting functionality updates in the UKG Ready new dashboard experience: pre-configured dashboard tabs.
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