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Working Smarter Café, the tips and tricks podcast for UKG customers, is one of the most popular resources for administrators, payroll professionals, managers, and data enthusiasts who use UKG solutions. If reading isn’t your cup of tea (pun intended), but the longing for more product knowledge is rivaling your morning caffeine craving, this show is for you. Tune in for candid conversations with customers and UKG experts and to learn new ways to get the most from your UKG human capital management and workforce management solutions.
35 Episodes
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Geofencing may involve "fences", but it doesn't have to be limiting when you know how to use it. Senior Product Manager, Jaclyn Aiken, joins us today to discuss how UKG Pro WFM customers can apply and adapt geofencing to meet their unique workplace needs. Whether your employees clock into a grocery store or a warehouse, geofencing helps increase accountability and offers useful analytics. You can read more about Geofencing here.
Today Sarah Marks, Customer Lifecycle Marketing Intern, joins us for a special edition of the Working Smarter Café. National Payroll week runs September 1-5 in the U.S. this year, and we're excited to take the time to highlight some of payroll professionals who make the UKG Insiders and this industry so special. Read more about National Payroll Week and the future of payroll here. Thanks for joining us!
Check inside the UKG Wallet™ this week with Elizabeth Greene, our Lead Strategic Alliance Manager and resident UKG Wallet expert. This episode of The Working Smarter Cafe Pod discusses Earned Wage Access and the Pay Card Program, two programs that are easy for your employees to use, and even easier for you to implement. Check out more info on UKG Wallet and testimonies from customers here: Intro to UKG Wallet
UKG Huddles are back for 2025! Learn how to take your UKG solution knowledge to the next level by connecting with your peers and UKG product experts. Whether you work with UKG Pro®, UKG Pro Workforce Management™, or UKG Ready®, the Huddles are one-day complimentary events that will leave you motivated, educated, and entertained. UKG Huddle: Upcoming Events (Click to pre-register) Dallas, TX: Tuesday, March 25, 2025, 8:00 am – 4:00 pm EST Burlington, MA: Thursday, April 17, 2025 Virtual ...
In this episode, we're excited to share the new UKG Community search experience. AI-generated answers now appear at the top when you search the Community, summarizing your results and making the information you need easier than ever to find. After listening to the episode, you can find further information on the AI-generated Answers feature on the Search the Community page.
Have you checked out the new UKG Pro mobile app? We're excited to introduce this new mobile experience, combining multiple products under one app. In this episode, we'll share how admins and their employees can easily transition to the new app at any time. For more details on which product users will benefit from switching to the UKG Pro app, check out our helpful video presentation in the UKG Library, "Unlocking the UKG Pro Mobile App: Key Insights and Benefits."
For today's Two-Minute Tuesday Tip, Customer Marketing Program Manager, Amanda Boyle, takes a moment to talk about our UKG Ready Marketplace feature add on: EmpInfo. Shemika Jackson, Senior Director of Total Rewards at the Tampa YMCA, drops in to speak on the benefits of implementing and utilizing EmpInfo in her own organization. Like what you're hearing? Subscribe to the podcast to catch our next episodes. And if you're looking for something to read, there's plenty of content waiting for yo...
Election Day is coming up soon in the United States, however, not all States categorize November 5th in the same way. In this episode, you'll discover how to update your calendar to include an additional holiday, and how to best support your employees as a company on that day. There are plenty of resources in the UKG Community on how to add holidays into your solution, but here's a few links to resources that can get you started Pro, Ready, and Pro WFM.
In today’s episode, we are teamed up with Amanda Boyle, guest host of The Experience Expert, and special guest Brad Nycz to talk about Employee Retention. Tune in to learn about what's motivating employees to stay in or leave a role, and what companies are doing about it. Spoiler alert: it's all about flexibility. Like what you're hearing? Subscribe to the podcast to catch our next episode. And if you're looking for something to read, there's plenty more where that came from on the Working S...
Internal job transfers start simple — the employee is already in your UKG Pro solution after all; how hard could it be? However, working multiple jobs, transferring from one company to another, and other complications can come into play and complicate the process. In this episode, we make sure that transferring roles within a company stays simple. After listening, follow the links below for further details on the process. US: https://library.ukg.com/transfer-an-employee International: https...
The Two-Minute Tuesday Tip series shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, we're introducing the Solution Snapshot newsletter. This monthly newsletter contains information for UKG Ready, UKG Pro, and UKG Pro Workforce Management, meaning there's something for everyone. For further information on the Solution Snapshot and access to monthly editions, please visit the UKG Community page here.
On this episode, we’ll introduce you to a new Program Series that will help all of our Payroll Admins prepare for Year End. Today we're joined by Lailaa Turner from the Customer Marketing team. She's excited to share about the Payroll Mid-Year blog series, and you can find the first of the three installments on the Working Smarter Cafe blog here: Payroll Prep: Beyond the Halfway Mark – Preparing and Data Validation.
It’s hard to believe our UKG Community opened its doors over a year ago already! We know there are many different paths to take, groups to join, and people to meet, so we’re sharing seven steps for success with you that will help you navigate more quickly and get the most out of your experience in our neighborhood. For full details on all the tips we talk about today, visit our companion blog at the Working Smarter Café, Seven Steps for Success in the UKG Community.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, you'll learn about the latest compliance changes throughout the U.S. and Canada. For the full details on the compliance updates we talk about today, visit our companion blog over at the Working Smarter Cafe, Beach Reads for Compliance: June’s Compliance Refreshers
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, you'll learn about the latest compliance changes throughout the U.S. and Canada. For the full details on the compliance updates we talk about today, visit our companion blog over at the Working Smarter Cafe, Heatwaves and Regulations: May's Compliance Forecast.
In this episode, we're joined by Ray McLane and Ilias Terki-Hassaine from the UKG Specialty Product Support team to cover the ins and outs of the new Tax Setup (Company) business rule for UKG Pro Payment Services customers to add and update U.S. state and local tax codes with ease. We review: The benefits of using the new business ruleThe types of tax codes compatible with the new functionalityTax code exceptionsPlans for future enhancementsAnd a lot more!For more information on the new Tax S...
Did you know that UKG Ready is an international product? In this episode, we are joined by Chris Kiklas, Vice President of Product Management for UKG Ready, to discuss the new Multi-Currency functionality and how it is helping make strides in the international space. We’ll also discuss many of the ways the UKG Ready functionality comes together in the overall international strategy.
Created as a neighborhood with you and your products in mind, the new UKG Community™ offers you a place to interact with your peers, find answers to your most pressing questions, sign up for training and webinars, and a lot more. But, who better to tell you the benefits of the Community than customers like you! In this episode, we're joined by 3 customers who share the features you won't want to miss and the friendly people you'll meet along the way. Be sure to take a stroll around the...
In today’s episode, we are delighted to have two special guests, Malini Rao, Senior Director of User Experience Research, and Chris Beebe, a Manager of Product Management for UKG Ready, join us today. Tune in to learn about: What attention economy isHow attention economy influenced the recent changes in UKG ReadyThe upcoming changes and what you can expect moving forwardFor additional customer content, please check out the UKG Ready Release Readiness page.
The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, you'll learn why the UKG Ready Mobile app is a must-have when optimizing your company's HR and workforce management process. For full details about the UKG Ready Mobile app, visit our resource page on the Community. Find additional customer content to help you work smarter on the Working Smarter Cafe blog.
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