Amid an era of exuberance around AI, John Halamka, MD, President, Mayo Clinic Platform, notes that the apparent “suddenness” of its appearance masks a long arc of work. “This is a overnight revolution, 50 years in the making,” he said, noting that today’s breakthroughs rest on decades of progress in compute, storage, and tooling—combined with […] Source: Mayo’s Halamka Advises Matching Degree of AI Autonomy to Workflow Risk Profile on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Kerry Bommarito, PhD, VP, Enterprise AI and Decision Intelligence, Mercy, says the health system’s AI agenda begins with the enterprise plan, not shiny tools. After the executive team sets five organization-wide OKRs each fiscal year, work streams cascade to accountable leaders; Bommarito is a trustee on a key result aimed at revenue-cycle improvements through automation […] Source: Mercy’s AI Leader: Strategy First, Governance Always on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Michael Weiss, MD, Associate CMIO, Memorial Healthcare System; and Assistant Medical Director Pediatric Emergency Medicine Joe Dimaggio Children’s Hospital, is leading a push to curb idiosyncratic documentation that can undermine quality, compliance, and the value of emerging AI. In a wide-ranging discussion, he described a “Rogue Note” campaign that preserves clinician flexibility but insists that […] Source: Memorial’s Weiss Taming “Rogue Notes” So AI Can Flourish on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Health systems that have implemented ambient AI technology often face a familiar challenge: ensuring consistent adoption and maximizing its value across diverse clinical roles. This webinar will examine strategies IT leaders can use to assess, measure, and improve ambient AI utilization, from high-level workforce analytics to role-specific and individual provider engagement. Panelists will discuss methods for identifying adoption gaps, tailoring interventions for high-impact clinicians, and balancing broad educational initiatives with personalized, at-the-elbow support. The conversation will also explore approaches for onboarding new staff, refining training for existing users, and leveraging data-driven insights to sustain long-term adoption gains. Source: Optimizing Ambient AI Adoption Across the Care Team on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
In a wide-ranging interview, John Lee, MD, Emergency Physician, Edward Hospital Naperville; Informaticist, & Epic Consultant, outlined a disciplined approach to getting more value from Epic while preparing for an AI-enabled future. He emphasized that health systems are still leaving significant capability untapped, urged CIOs to define firm boundaries for customization, and described how consolidating […] Source: Dr. John Lee on Epic Optimization, Managing Data During M&A, & AI Priorities Ahead on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Eric Poon, MD, MPH, Chief Health Information Officer, Duke University Health System, described how the organization is moving AI from scattered experiments to an operating discipline aligned with enterprise strategy. Poon outlined a single intake for technology decisions with added lifecycle oversight when AI is involved, and a bias toward evidence-based scaling. He said the […] Source: Duke Health Tightens AI Governance, Scales Pilots on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Early vendor engagements can set the trajectory for years. This session examines how health systems should structure first steps with startups and other vendors—clarifying data-sharing parameters, defining realistic timelines, and establishing criteria for expansion or termination. Panelists will detail how to frame success metrics that both parties can measure, align governance and decision rights, and distinguish when a limited pilot, phased rollout, or full contract is appropriate. The discussion also addresses risk management, IP and other considerations, including the handoffs between innovation teams, IT, compliance, and operations to avoid costly misalignment. Drawing on case examples, leaders will outline practical suggestions that help move from conversation to concept to contract with discipline. Source: From Conversation to Contract: Keys to Getting off on the Right Foot with Startups & Other Vendors on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Effective IT training is a critical, yet often underappreciated, factor in health system performance. This webinar will examine how information technology executives can oversee and coordinate training for new hires, existing staff learning upgraded applications, and high-level users requiring advanced support. Panelists will discuss strategies for balancing the roles of IT, informatics, HR, vendors, and third-party trainers to ensure consistent education. They will also address how training impacts usability, influences clinician satisfaction, and connects to burnout reduction, while exploring data-driven methods to identify systemic versus individual knowledge gaps. Source: Coordinating IT Training to Improve Usability and Reduce Burnout on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Peter Pronovost, MD, PhD, Chief Clinical Transformation Officer, University Hospitals, is advancing a system-wide push to improve quality while reducing burden and cost. In a recent discussion with healthsystemCIO, he detailed a multi-year effort to reach “zero harm, zero suffering, zero waste, and zero inequities,” described a whole-hospital remote care platform now operating at Lake […] Source: Pronovost Leading Whole-Hospital Remote Care Innovation at University Hospitals on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Deepti Pandita, MD, CMIO & VP of Clinical Informatics, UCI Health, thinks that the fastest path to value with AI is to stop treating it as a side project and weave it directly into existing operational priorities. “AI should be embedded into whatever your strategic projects are or whatever problems are being solved at the […] Source: Embedding AI Where It Matters: UCI Health’s Pandita on Governance, Vendors and the Go/No-Go Moment on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Morgan Jeffries, MD, Medical Director for AI at Geisinger and his colleagues, are reshaping how a large integrated health system organizes, oversees, and educates around AI — moving from a small, model-building shop to a cross-functional product organization with formal risk review and a rising emphasis on workforce literacy for AI tools. Within Geisinger’s AI […] Source: Geisinger Refines AI Governance and Workforce Literacy on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Guillaume de Zwirek, CEO, Artera, says health system technology leaders face a simple choice in an increasingly AI-saturated market: master the details or risk falling behind. In a wide-ranging discussion, he argued that the pace of change now rivals the industry’s COVID-era telehealth surge and is forcing CIOs and their teams to make faster, better-informed […] Source: Partner Perspective: Artera’s de Zwirek Says IT Leaders Must Commit to Becoming AI Experts; Outlines Three Paths to Deploying Agents on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
In a wide-ranging discussion on adoption, governance and the pace of innovation, Edwina Bhaskaran, Chief Clinical Systems and Informatics Officer, Mayo Clinic, outlined how large health systems can ensure new technology isn’t merely installed but actually used. Central to her approach is a “sticky” mindset—one that favors simple, timely, workflow-integrated tools that earn their keep […] Source: Mayo’s Bhaskaran Outlines Playbook for Making Tech “Stick” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
It's rarely discussed in public forums, but it's of singular importance to a well-managed career – when and how do you make executive-level job changes. From aligning your next role with long-term career goals to navigating relocation and compensation negotiations, every move requires careful consideration. In this candid, practical session, seasoned leaders will share insights on how to evaluate when it’s time for change, how to think strategically about what’s next, and how to manage the transition process with clarity and confidence. With opportunities on the rise, now is the time to prepare. Source: Strategic Transitions: The Do’s and Don’ts of Executive Career Moves on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
At Providence, the conversation about digital health has shifted from turning systems on to making sure clinicians actually use them. That distinction is central to the collaboration between Maulin Shah, MD, CMIO, Providence, and Staci Wendt, PhD, Director, Providence Health Research Accelerator: one side designs and scales rollouts; the other studies whether those rollouts work […] Source: Providence’s Shah Focused on Uptake of Digital Tools; Wendt’s Study Indicates Progress on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Health system IT executives tasked with diffusing AI into their organizations are facing a serious challenge: how to ensure they get behind the right tools, those that will actually make a difference in clinicians’ lives by helping them become more productive at work and giving them more time at home. In a wide-ranging discussion, Dr. […] Source: Partner Perspective: Drawing on Global Experience, Heidi Health’s Kelly Offers Advice on Optimizing Clinician AI Adoption on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Tiffany Kuebler, Medical Director of Clinical Informatics, University of Maryland Medical Center – R Adams Cowley Shock Trauma Center, says the arrival of generative tools is less a software upgrade and more a change in how health systems make decisions, prepare clinicians, and measure success. Kuebler runs clinical informatics and is a physician assistant, giving […] Source: AI Necessitates New Approach to Clinician Training, Advises U Maryland Medical Center’s Kuebler on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Health systems should treat technology failures as a public-health threat with direct and measurable effects on patient care. To prepare, organizations need real-time monitoring, specialty-specific playbooks, and incident structures that bring IT and clinical leaders together, according to Jeff Tully, MD, Co-Director of the Center for Healthcare Cybersecurity and Associate Clinical Professor of Anesthesiology at […] Source: UC San Diego Health’s Tully Sees Upside in Monitoring the Industry’s Vital Signs on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
For CIOs and other IT leaders, the reality is stark: there will always be more demand than there are people or dollars to meet it. Beyond simple constraints, some requests are simply off the table—blocked by vendor roadmaps, contractual limitations, or regulatory requirements. So how can IT leaders maintain user satisfaction when only a portion of needs can be met? In this webinar, we’ll hear from executives who are effectively navigating this challenge by combining a deep understanding of available resources with a clear grasp of organizational priorities. Through consistent transparency, open communication, and disciplined governance, they’re managing expectations, aligning efforts, and building trust—even when saying “not now” is the only option. Source: Keys to Effective IT Capacity Management — Aligning Resources, Transparency & Communication to Meet Demand on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Raymond Lowe, SVP/CIO at AltaMed Health Services, is navigating a classic safety-net dilemma: rising demand, volatile policy signals, and a mandate to deliver more with less. Serving a largely Medicaid population across Los Angeles and Orange counties, the organization operates as a federally qualified health center (FQHC) with tightly managed margins and a technology budget […] Source: Lowe Leverages Disciplined Approach to Achieve Innovation on a Budget on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.