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The Small Business Show

Author: Shannon Jean & Dave Hamilton

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Dave Hamilton and Shannon Jean, two long-time small-business owners, come to you each week to talk through the trials, success, pitfalls and tips it takes to successfully run a small business in today's world. Hear real-world folks talk about real-world problems, letting you know not only what it takes to get it done but that you're not alone in doing it!
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Welcome to the first Small Business Show experience of 2021! We hope you had a great holiday, all things considered, and we’re excited to be with you for what will surely be a terrific year with some tremendous success for all of us. Join us as your hosts Shannon Jean and Dave Hamilton talk about how their various businesses performed in 2020 with insights into why they did better or worse during the Pandemic and what they expect to do in 2021. 00:00:00 Small Business Show #309 for Wednesday, January 6, 2021 00:01:38 How was your year? 00:10:41 SPONSOR: Issuu. The All-In-One Tool To Create & Distribute Great-Looking Content. Get Issuu for free or get 50% off a Premium account. Both at Issuu.com/podcast with promo code SBS. 00:12:19 Why was your year like that? Be Ready for The Rebound 00:27:53 Predictions for 2021 Prediction: US reopening truly begins April Prediction: Q4 next year will be ROCKIN’ Prediction: 2022 will begin the “Roaring Twenties” for us Prediction: Bitcoin will double this year, ending north of $60K 00:39:14 Plans for 2021 Book Publishing New Hires More exposure 00:46:40 SBS 309 Outtro feedback@businessshow.co Please leave us a review
If you are a Small Business owner selling any kind of product or service, is selling and marketing on eBay part of your long-term strategy? We think it should be! Join us today as we speak with Rebecca Michals, eBay Director of Community and Engagement to learn why and how eBay is focused on helping Small Business owners succeed. Rebecca Michals, eBay's Director, Seller Community and Engagement Marketing Seller to Seller, but everyone’s a customer The eBay for Business Podcast Make your podcast part of the whole story The eBay Up and Running Program Victor and his trading cards business 00:15:23 SPONSOR: Let Bambee help solve your HR problems. Go to Bambee.com/SMALL right now to schedule your free HR audit. Rebecca puts books on her To-Did List Shannon’s eBay Unlocked Book eBay Seller School eBay’s Concierge Customer Service Action: Join a professional organization!
Are you willing to do everything to make your Small Business succeed or do find certain tasks "below you"? Join us for this episode of The Small Business Show to hear why your hosts Shannon Jean and Dave Hamilton believe that cleaning the toilets is a crucial step towards success as a Small Business owner. You will hear about doing whatever it takes to succeed while still being wise with your time and why leading from a position of humbleness can make all the difference for your success as a leader. Join us! 00:00:00 Small Business Show #326 for Wednesday, May 5, 2021 00:08:31 SPONSOR: Streak is a CRM designed to help you stay on top of each part of your process — and your inbox — without ever leaving Gmail. Visit Streak.com/SBS to get 20% off your first year of Streak’s Pro Plan. 00:10:22 Being an Entrepreneur is a Blue Collar Job $1,000/hr work vs. $20/hr work Be willing to do everything. It’s a working person's job 00:25:03 SBS 326
Join your hosts Shannon Jean and Dave Hamilton for a discussion about what phrases to avoid in-person and with written communication. Then it's time to discuss very unconventional methods to share your story with both your customers, employees, and partners. Listen in and then join us at the Small Business Support Group! 00:00:00 Small Business Show #325 for Wednesday, April 28, 2021 00:02:09 Controlling our Vernacular Ridding the Pleonasms! Don’t be afraid to chat voice. Is it a Compliment Sandwich or a Bad News Sandwich MailTags as part of SmartSuite 00:11:23 How to Get Your Story Heard Bailey Barnard talking Story on Small Business Show Story should be baked in authentically Self-effacing humor ...and humanity Brian from Sell Your Mac Managing your own Terms and Conditions Re-do your voicemail messages! Tell your story everywhere: Website – HelloTushy.com Terms and Conditions Voice Mail Business Cards 00:30:15 SBS 325 Outtro
Joining us for this episode of The Small Business Show is Howard Tiersky, CEO of FROM, a company that describes itself as a Digital Transformation Agency. Howard is going to help us learn about successful digital product launches and how to get our companies ready for the digital future. Howard is also the Best Selling Author of Winning Digital Customers - a terrific manual for driving digital success at your own company. 00:00:00 Small Business Show #324 for Wednesday, April 21, 2021 Howard Tiersky, CEO of FROM – The Digital Transformation Agency Wikipedia: Digital transformation Transformed Banks: JP Morgan Chase, TransAmerica The value of Digital Transformation when attracting talent Redefining the nature of employment Winning Digital Customers Innovation Friction (aka “The Killer App”) VisiCalc
Following up on episode 321 where we questioned if ADHD is a "disorder or super-power" for Small Business owners, we are joined today by Brittany Smith, a Cognitive Neuroscientist with a specialty in helping people overcome the challenges of ADHD. Join your hosts Shannon Jean and Dave Hamilton as they dig deeper into the topic of ADHD for Entrepreneurs and what tools can be used to find success. 00:00:00 Small Business Show #323 for Wednesday, April 14, 2021 Brittany Smith, Cognitive Neuroscientist, Conquer Consulting ADHD Coaching The past is the past.  Choosing Impulsive Choice vs. Analysis Paralysis Low Working Memory GTD Method vs. ADHD Avoiding the spiral with your To-Did List Avoid notification numbness Bring in a buddy / FocusMate / Coworking Your Willpower and Decision-Making Pools Balance Reliability vs. Saying No Shannon’s eBay Unlocked Find Brittany at @addliberator on Twitter Conquer.Consulting ADHD Guild Rejection Sensitivity and Imposter Syndrome
One of the opportunities of owning a business that we discuss on the show often is being able to create your own story. Molding a powerful narrative around your business, your brand, your products, and even yourself can be one of the most rewarding and powerful aspects of being a business owner. But what if you're not sure how to get started creating this narrative, or you need help getting your story out there to your prospective customers? Joining us today is Bailey Barnard, Founder and Creative Director of Media Stone Creative. MSC is a storytelling content creative agency that helps create and promote stories that can make your business stand out. Join your hosts Shannon Jean and Dave Hamilton as we explore storytelling to connect with your customers and grow your Small Business. 00:00:00 Small Business Show #322 for Wednesday, April 7, 2021 Bailey Barnard, Media Stone Creative with Multimedia Storytelling If you don’t have a story, you don’t have a business. Every business has a story! Articulate what you’re offering, and why your audience needs it. All tracking isn’t equal. Which platforms? All platforms. Start your content with a core thing Branded documentaries
Having ADHD as a kid is challenging and can be a huge obstacle to being successful in school. There's no doubt that as parents and educators, we need to continue to develop new systems to help ADHD kids be successful during their formative years. But what about beyond our youth? Are there aspects of ADHD that can help us to succeed? Is ADHD really a hidden super-power that can be used to help us lead a Charmed Life? That's the topic for this episode of The Small Business Show. Join your hosts Shannon Jean and Dave Hamilton today as Shannon takes a deep dive into his own experiences with ADHD and the tools he has put in place to become a successful ADHD Small Business owner. We also impart an important framework that could have a tremendous positive impact if you have a young person struggling with ADHD today. Listen in! 00:00:00 Small Business Show #321 for Wednesday, March 31, 2021 00:01:24 SXSW21 - Jon Platt and Carole King. Notes on Inclusive Leadership Special things are supposed to be hard! Being the best is fine, but even better than that is the journey to being the best! 00:09:20 ADHD and Entrepreneurship Learn to embrace failure and mistakes...and persevere Avoiding Analysis Paralysis ADHD as a Super-Power 00:30:04 Tools of the Successfully ADHD Entrepreneur Reminders (and a To Did List) Calendar - schedule “future you” to do things Hire an assistant, double your income Surround yourself with people who fill your gaps 00:34:28 ADHD: Disorder or Opportunity? 00:37:12 SBS 321 Outtro feedback@businessshow.co
Join your hosts Dave Hamilton and Shannon Jean as they work through the Hiring Process with a new employee for one of Dave's small businesses, Backbeat Media. We will discuss attracting talent by using LinkedIn Jobs, vetting prospective candidates, and tips and techniques for holding interviews. We also learn about the extremely effective concept of a "paid audition" for new prospects and much more. Listen in and then share your own hiring tips at the Small Business Support Group! 00:00:00 Small Business Show #320 for Wednesday, March 24, 2021 00:01:42 The Hiring Process Identifying the things you’re bad at, and bringing someone in Attracting Candidates Facebook, Twitter, LinkedIn posts - 5 candidates $133 on LinkedIn Jobs - 70 candidates Vetting candidates Questionnaire. Describe history. Salary requirements.  Interviewing Candidates Zoom is GREAT. 20 minutes isn’t an insult. Interview Evaluation Sheet What is the most important thing I should remember about you? Daily processing 00:14:49 SPONSOR: Uber for Business is offering companies a $50 voucher credit when you spend your first $200 with vouchers. Go to Uber.com/sbs to learn more 00:17:04 Paid Audition Can they do the work but, more importantly, can we work together? Do they communicate? What soft skills do they have? Second interviews? Confirm skills. Talk salaries, benefits. Make sure it’s a fit. Hedge your bets towards a “yes” from your first choice. Find out what they geek out about. We’re all geeks! What are you a nerd about? Important: sort out if they’re a team fit. It’s OK to expand the definition of your team, but KNOW that will happen. Selecting a candidate. Idea: Internship program to road-test people Offer letter: 90 days mutual evaluation/introductory period
It’s not often that we have a guest running a business that has been in operation for over 90-years. A company that may have started small but has grown to 5 locations in Southern California with over 80 employees. Tom Blumenthal has had the challenging task of stewarding a storied brand through the Coronavirus and adapting to changing customer habits and desires. Tom is the President and CEO of GEARYS Beverly Hills, and we are fortunate to have him with us today. 00:00:00 Small Business Show #319 for Wednesday, March 17, 2021 Tom Blumenthal, President, and CEO, GEARYS Beverly Hills “Come in like it’s our first day in business every day.” “We’re not decorating to the nines; we’re decorating to the tens!”
As Entrepreneurs and Small Business owners, we often hear these phrases:  That won’t work. If it’s such a good business idea, why hasn’t anyone else done it? Maybe you should stay in your lane. You should be more realistic. Naysayers are all around us. Join your hosts Shannon Jean and Dave Hamilton today on The Small Business Show to learn how to take the power away from the Naysayers and use it as fuel to help you succeed! 00:00:00 Small Business Show #318 for Wednesday, March 10, 2021 Not a sponsor, but you still get $50: LinkedIn.com/SBS Shannon’s new eBay Unlocked Book 00:02:53 Fueled by Naysayers Ghandi: First they ignore you, then they laugh at you, then they fight you, then you win. SBS 315: Shield Yourself With Success Meeting with Alan Meckler SBS 275: David Jenyns of Systemology 00:21:56 SBS 318 Outtro Review the Small Business Show
Are Small Businesses getting their legally mandated share of government contracts? Lloyd Chapman dug into this issue and was so concerned with the results that he founded the American Small Business League to fight for the rights of Small Business owners and their access to government contracts. Join your hosts Dave Hamilton and Shannon Jean for a fascinating discussion of missed opportunities, political gamesmanship, and legal battles fought in the name of Small Businesses throughout the United States. 00:00:00 Small Business Show #317 for Wednesday, March 3, 2021Lloyd Chapman, Founder, and President, American Small Business LeagueThe Small Business Act (23% of all contracts go to small businesses)00:35:02 SBS 317 OuttroLloydChapman.comLloydChapman.netFind Lloyd on LinkedIn
Join Dave Hamilton and Shannon Jean as they celebrate the 6th anniversary of The Small Business Show! Your hosts then jump into a conversation about the Luxury of Exhausting Work - a concept you definitely want to learn more about. Then it's on to a listener question about the pros and cons of hiring a rock star employee when you really don't need them right now. Can that person help improve the performance of the rest of your team or will they cause problems you haven't considered yet? Listen in and then share your comments at the Small Business Support Group!   00:00:00 Small Business Show #316 for Wednesday, February 24, 2021 00:01:23 The Luxury of Exhausting Work Jumping from hole to hole 00:15:11 SPONSOR: Uber for Business is offering companies a $50 voucher credit when you spend your first $200 with vouchers. Go to Uber.com/sbs to learn more 00:17:23 Mr. X-Should I Hire a Rockstar? Beware the trap! “How would you add value to each of my current employees’ positions?” 00:34:40 SBS 316
When asked recently what encouragement he could provide to a new entrepreneur, Elon Musk replied: "If you need encouragement, don't become an entrepreneur." Your hosts Shannon Jean and Dave Hamilton take a deep dive into this comment and develop ways to build a system that provides built-in encouragement based on your own actions.  Join us for this episode of the Small Business Show! 00:00:00 Small Business Show #315 for Wednesday, February 17, 2021 00:02:14 Elon Musk: “If you need encouragement, don’t become an entrepreneur.” 00:11:48 SPONSOR: RemoteHQ - Get Three Months Free of a RemoteHQ Workspace at RemoteHQ.co/SBS 00:14:16 Your steps forward Recognize small victories every day Create your small business story Watch your team succeed Celebrate positive culture Recognize positive customer feedback 00:27:49 SBS 315 Email us for Clubhouse Invites
It's time for more small business therapy on episode 314 of The Small Business Show. We start out with your co-host Dave Hamilton discussing his hiring challenges for a very specific position within one of his businesses. After we work on that issue it's on to Shannon Jean's new Concept of Levers and why levers are so important for your Small Business Success. Listen in and then share your own stories with us! 00:00:00 Small Business Show #314 for Wednesday, February 10, 2021 00:02:38 Review Small Business Show 00:03:52 Biz Therapy: Hiring Too Slowly Pre-interview questionnaire What are your salary requirements? "If you’re the type of person who wants to create a position, this is for you." 00:16:24 SPONSOR: LinkedIn Sales Navigator. Start your 60-day free trial of LinkedIn Sales Navigator today by going to LinkedIn.com/smallbusiness 00:18:16 Levers Branding! Board of Advisors Link up with Shannon Jean and Dave Hamilton Affinity Credit Cards SBS Archive We Love Mistakes We’re all in the Customer Service Business 00:27:16 SBS 314 Outtro feedback@businessshow.co
A popular topic on The Small Business Show is getting started - taking action to get your Small Business started so you can begin your journey towards living that Charmed Life we have been discussing for the past 6-years. But what actions do you need to take when you are ready to step away from your business? How do you plan for your retirement and how about if you want to pass your business on to the next generation? Today on the show we have Ashley Micciche, co-founder, and CEO of True North Retirement Advisors with us. We’re going to talk about these questions and more, including some tips on making your business stronger as things turn around post-pandemic. 00:00:00 Small Business Show #313 for Wednesday, February 3, 2021 Guest: Ashley Micciche, CEO, and Co-Owner of True North Retirement Advisors 25,000 Cold Calls will teach you your niche! How to deal with your business when you’re ready to retire? What have you done this year to prepare your business to sell? 00:18:18 SPONSOR: Uber for Business is offering companies a $50 voucher credit when you spend your first $200 with vouchers. Go to Uber.com/sbs to learn more 00:20:20 One Minute Retirement Tip with Ashley Amazon Flash Briefing What’s the valuation for your business? Don’t count on your business as being a part of your retirement plan. Create a Will for your business SBS 313 Outtro Find Ashley!
How can you track new customer leads and commitments you have made to your customers without using a complex CRM software system? Join us today for more Small Business Therapy where your hosts Shannon Jean and Dave Hamilton help a listener come up with a simple system to manage leads and customer requirements. 00:00:00 Small Business Show #312 for Wednesday, January 27, 2021 00:01:55 Business Therapy: Scott-Tracking Leads FileMaker Pro SalesForce Fiverr for FileMaker Developers 00:16:14 SPONSOR: Amazon Pharmacy. Amazon Prime Members can save on prescription medication when not using insurance and get FREE 2-Day delivery! Learn more at Amazon.com/SBSRX 00:17:39 SPONSOR: Headspace. You deserve to feel happier, and Headspace is meditation made simple. Visit HeadSpace.com/SBS to get started. 00:19:15 Chuck-Don't Change a Thing... except maybe this? 00:22:07 David-Future Show Ideas 00:25:49 SBS 312 Outtro
It's time once again for a Small Business Therapy session! On this episode of the Small Business Show, co-host Shannon Jean describes (rants?) his frustration to Dave Hamilton with a customer fraud situation and asks about the best methods to avoid fraud in the future. We also focus on how established relationships can assist you when you need it but that they must already have trust and added value before asking for help. Join us for episode 311 of The Small Business Show! 00:00:00 Small Business Show #311 for Wednesday, January 20, 2021 00:01:43 Business Therapy: The Customer goes bad 00:06:01 SPONSOR: RemoteHQ - Get Three Months Free of a RemoteHQ Workspace at RemoteHQ.co/SBS 00:08:53 We Love Mistakes...which one did we make today? Add value to your relationships before you need to leverage them 00:21:48 SBS 311 Outtro feedback@businesshow.co The Small Business Support Group
Does the Parler App and business have a free speech problem or just a Small Business problem? Join your hosts Shannon Jean and Dave Hamilton as they discuss what happens when you rely too much on a single supplier or customer for your success. Hear why Dave thinks "If you rely on one source, you don't really own the business - your source does." 00:00:00 Small Business Show #310 for Wednesday, January 13, 2021 00:01:24 If one company can make or break your business, it wasn’t your business to begin with. 00:08:53 SPONSOR: LinkedIn Sales Navigator. Start your 60-day free trial of LinkedIn Sales Navigator today by going to LinkedIn.com/smallbusiness 00:10:47 Who does your business rely on? feedback@businessshow.co 00:17:41 SBS 310 Outtro The Small Business Support Group
Welcome to another Small Business Show experience. This is the show that is by, for, and about Small Business owners. Today’s episode is a grab bag of topics that your hosts Dave Hamilton and Shannon Jean have gathered throughout the year. Small yet important topics that we want to spend some time today discussing. First, you will get a chance to provide input on what we feature on the show each week for 2021 and beyond. Changes are afoot and we want to hear from you! Connect with us and share your thoughts to make the Small Business Show more useful for you. Then it's on to a discussion about asking questions instead of making statements, the fallacy of sunk costs, and the importance of action for you and your team. 00:00:00 Small Business Show #308 for Wednesday, December 23, 2020 00:01:52 What do you want from the show? Experimenting with Different Formats in 2021 feedback@businessshow.co 00:18:15 SPONSOR: TextExpander lets you be both efficient and accurate. TextExpander.com/podcast gets you 20% off your first year! 00:19:42 SPONSOR: BetterHelp - Save 10% off your first month while taking charge of your mental health at BetterHelp.com/SBS 00:21:33 Asking questions for better responses “I think I understand...is this what you mean?” 00:31:57 Sunk Costs Employees who say they’re partners Shannon Jean’s Books REI’s Sunk Cost Would You Buy It Today? 00:41:03 Today’s action: ask yourself and your team: What do you want? What help would you like to have? What action would you take to make your job more enjoyable? 00:44:36 SBS 308 Outtro Call us: (401) 472-4249
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