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A Nightly Podcast

Author: Bryan Lee

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Talking about life about work. Sometimes about food and health. A real radio show host soon.
63 Episodes
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Hello everyone! Welcome to episode 3 of Reported. Coming week is going to be short week for everyone, because it is going to be Chinese New Year. So I like to take this opportunity to say GXFC. During this CNY, we will naturally be eating more. Even the MOH, our Ministry of Health have shared on the news that a list of 1000 clinics that will remain open during the Chinese New Year holidays. This is because they are worry that if we eat too much and we rush to the hospital using A&E unnecessarily. Send in a voice message:https://anchor.fm/bybosslee/message
Reported #02

Reported #02

2019-01-0600:14:05

Hello everyone! Welcome the very first episode of Reported in the new year. This is a show about discovery, sharing stories on the internet. How is everyone doing, are you struggling to keep up with your new year resolutions? Well if you are, just want to share with you that sometimes. We have to take it easy. Else you will be feeling very miserable and end up affecting your whole year. Maybe if you have given yourself too much goals to achieved try to cut down a bit. Now to the show. Send in a voice message:https://anchor.fm/bybosslee/message
52 Reported

52 Reported

2018-12-3000:09:56

Hello everyone! Welcome to episode 52 of Nightly. My name is Bosslee and I am your host. This is a show that talks about life after work. Boom! episode 52, if you break it down this means that I roughly do a show every week. Also means that every week I have something to say... Send in a voice message:https://anchor.fm/bybosslee/message
51 Forward fyi #01

51 Forward fyi #01

2018-12-2500:11:59

Hello everyone, Welcome to a new segment that I am trying out. it is an extension to Bosslee reads the news, where I will be sharing stories on the internet. Everytime listen to me talking about life and career also bored. Before we start, I like to wish everyone a Merry Merry Merry Christmas and an awesome happy new year. May the new year, the work-life balance becomes better and less of #BHG 背黑锅, less 小人 to defend also. LinksInteresting reviews that netizens are leaving on the cyclist workplace FB pageLink to SG Road Vigilante Post HWZ's EDMW - (warning, intense debate and long posts)They got the wrong person Send in a voice message:https://anchor.fm/bybosslee/message
50 What’s your pricing

50 What’s your pricing

2018-12-1900:07:22

Hello 👋 everyone! Welcome of the 50th episode of Nightly, a Nightly podcast about life after work. I have three festive stories to share today. Send in a voice message:https://anchor.fm/bybosslee/message
49 Changed my mind

49 Changed my mind

2018-12-1800:05:00

Hello everyone! Welcome to episode 49 of Nightly. My name is Bosslee and I am your host. This is a podcast about life after work. Today was suppose to be my last day at work but it is not. Some situation changed and I have still working for the man. So today I like to shared the story of me changing my mind and the thought process I went through. Send in a voice message:https://anchor.fm/bybosslee/message
Hello everyone, Welcome to a Nightly Podcast. A show about life after work. Today we are at episode 48. Never expect to reach here, I think around 20 plus episodes, i want to give up already. Now looking back, it seems that we have just started. Today like to try something like, I like to call it "Ahlee reads the news" inspired by Mr BrownToday we are talking about Socially-conscious enterprise hawker centres. This topic in the news for very long already. So I thought I give my take on it. Now we first need to understand what exactly is the Socially-conscious enterprise hawker centres. Send in a voice message:https://anchor.fm/bybosslee/message
47 Customer Service

47 Customer Service

2018-11-2400:04:42

47 ComplaintsHello everyone! Welcome to the 47 episodes of Nightly. My name is Bosslee and I am your host. Nightly is a podcast about Life after work and talking about how to get out of the rat race. How is everyone doing today? I am actually recording this on a Saturday Morning. The sun is super bright! Which is great because for the past few days there is heavy rain.Let us jump right in. Today we are talking about customer complaints. If you are a seller be it online or offline, you will for sure encounter a lot of different customers and complaint matters. But do you have to take all the feedback in? For example: recently I met up with a customer. She was complaining about how one area of our service is not flexible and affecting her work. She also kept repeating how another service is super awesome. During the 3 hours conversation, we share with her solutions and workaround but they were rejected as she was expecting our service to work exactly like the others. In short, she was looking for a standardised system so that her employees can have just one workflow as she is selling on many different platforms. She is not wrong, You see the ex-Evernote CEO Phil Libin once said that “Feedback is great for telling you what you did wrong. It's terrible at telling you what you should do next.” So the important thing here is to understand what exactly is the root of the problem. Also sometimes, the customers are very aggressive, so they keep talking and talking giving you no chance to explain. To put that into control, you have to be calm, because we need to understand that they are angry with the matter and not you. We are just a medium. Finally, towards the end. Personally, I deem that 40% of her feedback is very much valuable. The remaining is largely she has no idea of the available functions. So my friends, if you are meeting with a bad experience with a product or service. Please try to control and avoid shouting at the customer service, because we need to also know that they are a medium and not the cause of the problem. Send in a voice message:https://anchor.fm/bybosslee/message
46 Can you deep dive?

46 Can you deep dive?

2018-11-0700:05:31

Hello everyone! Welcome to the 46th episode of Nightly. My name is bosslee and I am your host. Today, I have two interesting thing to share. One, when you big big boss starts questioning and your boss become a spider, what do you do? Two, have you seen the trending video about a baby bear climb up a mountain to met with its mom. It shows courage and the attitude of it giving up. Send in a voice message:https://anchor.fm/bybosslee/message
45 Tic Tok, Tic Tok

45 Tic Tok, Tic Tok

2018-11-0600:06:16

Hello everyone! Welcome to the 45th episode of A Nightly Show. A show about life after work and how to get out of the rat race. So last week, we talk about me leaving a stable job and not having a plan. The goal currently is now is thinking what to do next. Currently, it is something that is to be in the ecommerce space. The next thing I want to share is about a new trending app Tic Tok. Send in a voice message:https://anchor.fm/bybosslee/message
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