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The Smart Community Podcast

Author: Zoe Eather

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"Making Smart Communities that are Accessible, Liveable and Sustainable for All"​

The Smart Community Podcast is a hub where Smart and exciting people from all around the world come to discuss all things Smart City, Smart Town, Smart Region - anything that makes a place more liveable. Together we can create the Smart Community Collective.

Disclaimer: All content is representative of personal opinion only and is not associated with any company, organisation or government agency.
146 Episodes
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In this episode of the Smart Community Podcast, I have a great chat with James Peet, the Chief Digital Officer at Moreton Bay Regional Council in South East Queensland. James tells us about his background in architecture and passion for using technology to help make things better, and how that has led him to his role in local government. James and I discuss what really sparked his interest in the Smart Community space and why he sees the concept as so important, firstly because digital disruption is happening and we need to keep up, but also because of the benefits and efficiencies it can provide in local council for things like asset maintenance. James then shares how he sees his region embracing these concepts, and a number of the projects he is currently working on. James and I then talk about the importance of having both an OT (operational technology) as well as an IT team, and why councils need to be planning for those skillsets now. We finish our chat discussing the big opportunities to further integrate across levels of government and the private sector, as well as the emerging trend of data standards and whether they're even necessary. This episode is part of MOVE-ember, as we move from old ways of doing things to new ways, particularly in local government. As always, we hope you enjoyed listening to this episode as much as we enjoyed making it!Find the full show notes at: www.mysmart.communityConnect with James via email James.Peet@moretonbay.qld.gov.auConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpodThe Smart Community Podcast is produced by Perk Digital.
In this episode of the Smart Community Podcast, I have a brilliant conversation with Chad Randando, director for the not for profit Startup Status, Managing Director Australia for the Global Entrepreneurship network, and current PhD researcher exploring the connection between entrepreneur ecosystems and community resilience. Chad and I discuss his varied background that spans the US Navy, manufacturing, innovation hubs and a stint as a radio DJ, and how some of those experiences sparked his interest in the Smart Regions and Smart Communities space. We talk about the different types of resilience that communities, especially regional communities, need in this ever changing world and the importance of asking the question 'Who is not in the room?' When it comes to Smart initiatives. Chad tells us how he sees Australia currently embracing Smart concepts, and the need for bottom up approaches driven by the regions rather than top down solutions handed to them. Chad shares with us a bit about the projects he's working on, including his PhD into the role of innovation ecosystems in developing community resilience. We finish our chat discussing why collaboration over competition should be an emerging trend. This month, in December, we are shining a spotlight on the regions. As always we hope you enjoy listening to this episode as much as we enjoyed making it!Connect with Chad via LinkedIn, visit the Startup Status website or email chad@startupstatus.coConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @SmartCommHQThe Smart Community Podcast is produced by Perk Digital.
I'm back with another bonus episode of the podcast that brings together multiple guests answers to the question "Where to next with Smart Cities and Communities?" And this time I'm sharing with you the answers from MOVE-ember guests, plus a number of our guests from earlier this year:Scott Shepherd in Episode 139Rachel De Sain in Episode 142Samson Williams from way back in Episode 107Kylie Nixon in Episode 97Prugya Maini 109And David Catalovski from Episode 140.The theme of the month, MOVE-ember has been about moving from old ways of doing things to new, in healthcare, in local government, in transport and mobility and in human behaviour. The themes in this mix of guest answers are similar. Whether it's in data governance and privacy, or investment in infrastructure and new frameworks and policies for government and how they interact with citizens and private companies, these guests agree that we need to be considering the opportunities and the dangers of this hyperconnected society we now live in, and then re-imagining how we do things in response.Ultimately, its about making the places we live, work and play more accessible, liveable and sustainable for all, and isn't that what we wall want? I hope you enjoy these guests' reflections on where they see Smart Cities and Communities heading in the future, and as always we hope you enjoy listening to this episode as much as I enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @SmartCommHQThe Smart Community Podcast is produced by Perk Digital.
In this episode I share with you the overview of my findings from my Winston Churchill Fellowship, which I undertook earlier in 2019 by visiting 7 countries around the world to investigate the integration of Smart Mobility to enable more liveable Australian communities. This will be the first in a series of episodes about my findings. There's so much to say so today is just the overview and I'll be back diving a little deeper into some of the topics in another episode soon. If you can't wait for that, then you can of course read my whole report, which you can find via the link in the show notes and the description of this episode.Also, just a little update for you all - as you may know if you've been following us on the socials, My Smart Community has had a beautiful visual rebrand in the last month. We've got a new website that now combines my consulting work, which I used to do under the name Zemcon, with the podcast and the other things on offer at My Smart Community. So, the podcast url hasn't changed - you can still find us there at mysmart.community but our social media handles have. We are now @SmartCommHQ - that's Comm with 2 Ms. It's been an exciting year of growth here at SmartCommHQ with a bigger team and more ways to engage in our Smart Communities. I can't wait to see what 2020 has in store!In the meantime, enjoy this episode about my findings from my Winston Churchill Fellowship, and as always, we hope you enjoyed listening to this episode as much as we enjoyed making it!Find the full show notes at: www.mysmart.communityConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @SmartCommHQThe Smart Community Podcast is produced by Perk Digital
In this episode I have a brilliant conversation with Rachel De Sain, Founder and lead Advisor at Codesain. Rachel tells us about her background across a range of digital transformation and innovation disciplines, and her passion for using technology to make healthcare better. Rachel and I talk about what digital transformation really means-it's not just making your paper forms into online forms!-and why it's so important that we develop Smart concepts to really rethink how we deliver services to the community. Rachel shares with us some of the projects she's currently working on, and why she moved out of Sydney to find more liveability regionally. We have a really great conversation about the impacts of commuting on health and wellbeing, and why we should be focusing more on this and not just on the problem of congestion. We discuss how technology can help us fail in safer, faster ways and why we need governments that are more risk-tolerant to allow this iterative approach. Rachel and I talk about how we can better integrate by of having a whole of government approach to data sharing to drive better, more efficient use of public investment and the use of life flow analyses to have a more citizencentric approach. We finish our chat discussing the emerging trend of being interface agnostic when it comes to content, strategy and governance to facilitate accessibility, plus the wellbeing impacts of our always-connected world not just on our kids, but on the grown ups too. As always, I hope you enjoyed listening to this episode as much as I enjoyed making it!Find the full show notes at: www.mysmart.communityConnect with Rachel via LinkedIn or at https://www.codesain.com.au/Connect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
I'm back with another bonus episode of the podcast that brings together multiple guests answers to the question "Where to next with Smart Cities and Communities?" And this time I'm sharing with you the answers from a number of our guests from earlier this year:E108 Abel ImmarajE95 Natalie MalliganE119 Aileen Gemma SmithE92 Chris CooperE112 Flora SalimE98 Jacob BaskinE86 Joaquim AlvarezThere are a few main themes that come up over and over again in the podcast, and these are reflected here in the various guest answers. The three themes that Abel mentioned of trust, engagement and partnerships are common threads throughout these clips. I always ask guests how we can better integrate across disciplines, etc, and many of these guests mention the need to continue working together, communicating and breaking down silos in order to solve the problems our communities are facing.The other interesting theme from this selection of clips is the idea of the interaction between human behaviour and technology. We always talk about the technology sector moving people's behaviour but Chris shares a great example of people's behaviour moving the technology sector, with the example of how SMS was adopted. Jacob also makes this point about us being proactive and setting the rules of the game for technology, rather than letting the technology guide our decisions.We've put this selection together with the theme of MOVE-ember, so moving from now to what's next for Smart Cities and Communities.I hope you enjoy these guests' reflections on where they see Smart Cities and Communities heading in the future, and as always we hope you enjoy listening to this episode as much as I enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpodThe Smart Community Podcast is produced by Perk Digital.
In this episode I have a really fascinating conversation with David Catalovski, co-founder of GreenBe, a company that provides a cloud-based platform and solutions for government and utilities to drive smart technology adoption and hard-to-reach user behaviours. David and I discuss his background as a lawyer and what sparked his interest in the Smart Community space, and why he believes a Smart City is more about serving residents than any technology solution. David tells us about some of the projects he's working on, including the work GreenBe has done with the City of Blacktown and how their services uses gamification to shift human behaviour in cities for the triple bottom line benefit. We discuss why it's so important for cities and government services to be benchmarking themselves against the service and engagement of private entities, plus the challenges of reinvention and keeping up with changing customer expectations. David and I touch on the future of work in local government, and the power of partnerships, collaboration and integration between cities and other organisations. We also have a really interesting conversation about the need for government to measure the amount of power any one company has, and how that goes hand in hand with our need for data literacy as consumers. We finish our chat discussing the emerging trends of shifting human behaviour to promote better engagement, better wellbeing and more community minded citizens. As always we hope you enjoy listening tot his episode as much as we enjoyed making it!Find the full show notes at: www.mysmart.communityConnect with David on LinkedInor via email david@greenbe.comConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
In this episode of the Smart Community Podcast I have a really great chat with Scott Shepard, the Chief Commercial Officer with mobility aggregator and service provider, Free2Move. Scott tells us about his background in urban planning and data analytics and how that led to his focus on transportation and new mobility in cities. We discuss why empowering citifies and improving community quality of life is really the whole point of the Smart Communities movement, and the real need for regional inclusiveness when it comes to tech, mobility and planning. Scott and I discuss the ways new technologies pose a risk for increasing divide and disadvantage within our communities, and also the importance of looking past the hype in order to see those [deeper problems/the real implications of the new tech on the most vulnerable in our communities. Having lived and worked in both places, Scott then tells us about Free2Move, and shares with us his perspective on the similarities and differences between the way the US and Europe is embracing Smart Mobility concepts, and the different ways the markets are maturing. We finish our chat discussing the emerging trend of consumer scrutiny and awareness around data, choices and inclusivity. As always, we hope you enjoyed listening to this episode as much as we enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with Scott on Facebook, LinkedIn or scott.shepard@free2move.meConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
I'm back with another bonus episode of the podcast that brings together multiple guests answers to the question "Where to next with Smart Cities and Communities?" As the focus this month has been the future of work, this time I'm sharing with you the answers from our guests this month:E133 Sally IllingworthE134 Thea O'ConnorE135 Anuraj GambhirE136 was Andrew Grill, and I didn't actually ask him this question specifically because the whole episode was really about what's next!E137 Colin KinnerThere are a couple of main themes in this episode. You'll hear these guests talk a lot about the various stakeholders and humans at the centre of work, and the way technology is changing that, so how do we strike that balance between the technology and automation side of things, with the people, the jobs and most importantly the human brains and bodies and how they actually function best. Creativity and critical thinking is a key theme, as is the importance of keeping the focus on communities, on investing in the people and investing in collaboration opportunities within workplaces, within cities, within communities. The future of work is a really broad topic and each of these guests are focusing on a different part of it, but it's a fascinating conversation. As always we hope you enjoy listening to this episode as much as we enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpodThe Smart Community Podcast is produced by Perk Digital.
In this episode of the Smart Community Podcast, I have a great chat with Colin Dinner. Colin is a startup ecosystem specialist, company director with over twenty years' experience working with high-growth technology-based companies and a startup coach and trainer, so I knew he was the right person to speak to about the role of startups and small businesses in the future of work in Smart Communities. Colin shares a bit about his background in startups in lots of different contexts, and why it's important that Australia gets better at building an economy based on high value, knowledge-intensive jobs rather than just resources and agriculture. We discuss how Smart Companies contribute to not only Smart Communities but economically prosperous ones too, and some examples from places like Singapore where investing in young people's knowledge to build Smarter Cities. Colin tells us about Startup Onramp, and what he's observed during the program about innovation in regional Australia and the relative immaturity of Australia's startup ecosystem. We talk about the myths and mindset challenges that stop people pursuing startup opportunities, as well as the absolute importance of validation when starting any venture. We finish our chat discussing the emerging trend of social entrepreneurship and why we need more than buzzword bingo in our understanding of emerging trends! As always, I hope you enjoy listening to this episode as much as I enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with Colin via LinkedIn or on Twitter @ColinKinnerConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
In this episode of the Smart Community Podcast, I have a brilliant conversation with Technologist, Engineer, Futurist and host of the Practical Futurist Podcast, Andrew Grill. You might remember Andrew Grill from Episode 38, way back when we were called the Smart City Podcast. Since we're talking about the Future of Work this month, I knew it was the perfect time to have him back on the show. In this episode, Andrew and I discuss the skills to implement now to stay ahead of the curve in the future of work space, and why we should be designing offices for the future flexible workforce. Andrew tells us why he predicts the gig economy trend is going to reach C-suite and Executive level, and the three Ps of the future of work: people, place and purpose. We also cover the importance of the personal brand and how the notion of personal brands and digital footprints have changed over Andrew's career, plus the idea of employees renting their personal brands to employers. We discuss the need to be practising digital etiquette and also building trust digitally and in person. Andrew explains the notion of the digital agent, what privacy will look like in the future and what your data is worth. We finish our chat talking about data literacy, informed citizens and the broken business model that is interruption advertising. As always I hope you enjoy listening to this episode as much as I enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with Andrew at Andrew.London or on Twitter @andrewgrillConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
In this episode I have a really interesting chat with Anuraj Gambhir, an innovation evangelist, business strategist and a philosopher as well. Anuraj tells us in this episode about his really varied career trajectory starting from the telecommunications and mobile technology industry, through to startups and entrepreneurship, and now the holistic Smart Cities space. Anuraj and I discuss the need for meaningful interaction with technology the power of what he calls 'transdisciplinarity' or the disruptive creativity that comes from integration across different disciplines and industries. Anuraj also explains his focus on where technology and spirituality meet, and the importance of keeping humanity at the centre of all the tech. Anuraj tells us about a couple of projects he's been involved with that connect dots between industries and some real use cases of data and predictive analytics helping keep humans safe and well. We finish our chat talking about the emerging trends of neuro-tech and wearable tech being used to improve health outcomes, plus the distributed intelligence in our Smart Regions and Rural Communities. As always I hope you enjoyed listening to this episode as much as I enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with Anuraj via LinkedInConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
In this episode, I had a wonderful chat with Thea O'Connor, a body advocate and Workplace Wellbeing and Productivity Advisor. Thea and I met last year at the Bellingen Ignite conference run but the RDA Mid-North Coast and it was great to chat again. In this episode Thea shares with us what sparked her interest in the link between technology and health, and the impacts of workplace culture on health and also productivity. She tells us why we need body intelligence in our personal lives and in our workplaces, as well as why we need more power naps! Thea shares with us some techniques that can improve the way we work into the future and cultivate Smarter workplaces now, as well as some tips and tricks to combat white collar fatigue. We also have a really interesting discussion about the opportunities and challenges in the uptake of designing workplaces to support human bodies and brains, and the dangers of the intense, hustle culture in the startup scene. We finish our chat discussing the emerging trend of designing algorithms and apps with the body in mind, and also the experiment I'm doing to try to break my phone addiction. As always, I hope you enjoy listening to this episode as much as I enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with Thea on LinkedIn or at Thea.com.auConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
In this episode, I have a truly fantastic conversation with Sally Illingworth, a strategic thinker and calculative action taker who thrives in fast-paced and complex-adaptive environments. Sally tells us about her really interesting background from starting in a pizza shop and working her way up the food retail industry, to moving into management consulting and the world of digital marketing. The theme on the podcast this month is the future of work and this is a brilliant interview to kick us off. Sally and I discuss how her career progressed and why she believes that hard work and a willingness to learn can help anyone make similar moves in their career. We cover the skills that are needed in the future of work, including the importance of creativity and curiosity, as well as the challenges and opportunities facing businesses and organisations trying to attract and retain talent in this digital age. We finish our chat discussing the emerging trends of the speed at which jobs are being created and then becoming commonplace, as well as the challenge of balancing legacy systems and the need for employers to protect their brands with the trend of employees taking control of their career by building personal brands online. As always, we hope you enjoy listening to this episode as much as I enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with Sally via LinkedIn or at sallyillingworth.comConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
In this episode I had a fascinating chat with Declan Edwards, Founder and CEO of BU Coaching and non-technical founder of the soon-to-be-launched PocketCoach App. Declan tells us how his background in physical health and wellbeing led to his passion for the mental and emotional health and wellbeing space, and how despite only hearing about the term Smart Cities and Smart Communities this year, he's right on board with the concept. Declan and I discuss how Smart Cities can make people happier and healthier, and the importance of doing so in order to tap into the vast amounts of human potential that is unfulfilled right now. We talk about the cultural impact of Tall Poppy Syndrome on the willingness of Australia as a country and Australians as individuals to act on big ideas. Declan then tells us about his PocketCoach app, including how it was an advantage to be a non-tech founder and the way his team works remotely. We finish our chat talking about the emerging trend of measuring Gross National Happiness, as Bhutan has done to great success. Other countries are now catching on and it's a really interesting emerging trend to be wrapping up this month of #selfcareseptember topics on the podcast. As always I hope you enjoy listening to this episode as much as I enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with Declan on LinkedIn, Facebook or Instagram @declanedwards_buConnect with BU Coaching on Facebook and Instagram @bu_coaching or via the websiteConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
I'm back with another bonus episode of the podcast that brings together multiple guests answers to the question "where to next with Smart Cities and Communities?" As it's #selfcareseptember to round out the theme of health and wellbeing, this time I'm sharing with you the answers from our guests this month.You'll hear from Katherine Flynn from Episode 127, Monica Olyslagers from Episode 128, Dr. Katherine Loflin from Episode 129, Sophia Arkinstall from Episode 130 and Declan Edwards from Episode 132, which will be out on Monday.There are a couple of main themes in this episode. You'll hear these guests talk a lot about using data for various aspects of health and safety within cities, and the privacy implications that come from that, so how do we strike that balance between protecting individual privacy but also using data to keep people safe and well and supported when they're experiencing health or wellbeing challenges, and as Declan puts it, between Smart citizens and happy citizens.All the guests agree that it won't be a one-size-fits-all solution for any place or person, and in fact there are parallels to be drawn between the way medicine is moving to a personalised health care model using a mix of technological advances and greater human engagement in health practices, and the way cities and communities need to use the technology available and also have great citizen engagement practices.As always I hope you enjoy listening to this episode as much as I enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
In this episode of the Smart Community Podcast, I had a fantastic conversation with Sophia Arkinstall. Sophia is the Project Lead at Springfield City Group in the Health, Education and Smart City Division, and she's also an MBA candidate at the University of Queensland. Sophia is passionate about creating healthier and happier cities through creativity, sustainability and design. In this episode, we discuss how we can bring that health aspect into the Smart City and why it's so important to do so, as well as the lessons on this that Sophia has learned from visiting various countries and cities around the world, including France, Switzerland, Denmark and the United Arab Emirates. Sophia also tells us how she sees Australia embracing Smart Community concepts, and about the learning city projects she's working on right now to help with the Smart People aspect of Smart Cities. We finish our chat discussing the emerging trends of the economic impact of sustainable practices, and the health impacts of commuting. This is the fourth episode in my #selfcareseptember series about wellbeing in our cities and communities, and I hope you've enjoyed it. As always I hope you enjoy listening to this episode as much as I've enjoyed making it!Find the full show notes at: www.mysmart.communityConnect with Sophia via LinkedIn, on Twitter @sophieark or check out her videos on YouTubeConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
In this episode I had a brilliant chat with Dr. Katherine Loflin, an award-winning, internationally-recognized trailblazer in place science, earning her the moniker of The City Doctor. Katherine tells us about her background in social work and why that's so powerful in the place making space. Katherine and I discuss the idea of Smart Community as a deliberate community, and why it's important to be aware when there may be a tale of two cities happening, where one part of the community is thriving while others are just surviving. We explore how fundamental place is to human existence and wellbeing, and the interconnection between place and work. Katherine then tells us about some of the work she does as the Place Doctor, including with cities charting attachment to place, with corporations to help them attract and retain talent, and with Amazing Place Productions, which tells the stories of places. Katherine explains how work-life balance has become more of a focus for citizens and why we need an alternative to the needs-based or social argument when it comes to getting governments and organisations on board with Smart Community concepts. We finish our conversation discussing the need for values-based and common-ground-based conversations around difficult and divisive community issues. As always I hope you enjoyed listening to this episode as much as I enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with Katherine on LinkedIn or at City-Doctor.comConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
In this episode, I have a fascinating conversation with Monica Olyslagers, the Safe Cities Specialist at iRAP, the International Road Assessment Programme. Monica tells us how moving to Ho Chi Min City at the age of 12 sparked her interest in Cities, and why she is so passionate about cycling and the involvement of women in the transport sector. Monica explains a bit about the work IRAP does in assessing star ratings for road safety for different road user groups. For the past four years, Monica lived in Beijing, China at a time when the city experienced its very own "bicycle revolution" driven by new technologies and we discuss some of the projects she's worked on there. Monica and I also cover the enormous challenge of improving road safety, and how improving health outcomes in the community is inextricably linked with improving transport options. We finish our conversation discussing the need to question emerging technology trends in light of what kind of world we actually want to live in in the future. As always I hope you enjoyed listening to this episode as much as I enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with Monica on LinkedInConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
In this episode of the Smart Community Podcast, I have a really interesting conversation with mental health disruptor and innovator, Katherine Flynn. Katherine tells us about her background in mental health and PR, and why she's so passionate about Smart Strategies for mental health. We talk about how learning about how data can be used in marketing is what sparked her interest in ways we could be using data and technology to support people's mental health. Katherine shares with us how she sees Australia embracing Smart concepts in this space currently, and two projects she's working on - Listen In and Cre8 Dance - that use music and dance, combined with mindfulness practices and technology to support people's mental health. We finish our chat discussing the emerging trends of technology such as Apps being used in mental health prevention as well as crisis support. As always, I hope you enjoy listening to this episode as much as I enjoyed making it.Find the full show notes at: www.mysmart.communityConnect with Katherine via her websites katherineflynn.net and heartspaceinternational.comConnect with me via email: hello@mysmart.communityConnect via LinkedIn, Twitter and Facebook @smartcommpod
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