HVAC Know It All Podcast

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with John Anderson, Senior Regional HVAC Technical Trainer at Sila Services and former Service Manager and Technician at Burns & McBride Home Comfort. They discuss the shift away from using manifold gauge sets in favor of digital probes and low loss fittings. John explains how modern tools can reduce system contamination, improve accuracy, and speed up processes like charging and evacuation. The conversation also explores the benefits of apps like MeasureQuick for diagnostics and training. Gary and John highlight how smart tools and good habits lead to better HVAC service and fewer callbacks. Gary and John talk about working without manifold gauge sets and how using digital probes can make HVAC work faster, safer, and more accurate. John shares how most residential jobs can be done without a manifold and explains why probes, low loss fittings, and proper charging tools are more efficient. They discuss best practices for recovery, evacuation, and charging while avoiding leaks and damage. John also explains how apps like MeasureQuick help techs understand system issues faster and more clearly. They wrap up by stressing the value of training, good habits, and using the right tools to reduce callbacks and improve system performance.   Expect to Learn: Why digital probes can replace manifold gauge sets for most HVAC jobs. How to charge systems using tees, ball valves, and liquid charging adapters. The risks of overtightening service valves and how to avoid damage. Why MeasureQuick helps techs find system issues faster and more clearly. How smart tools and better habits reduce callbacks and boost performance.   Episode Highlights:  [00:00] - Intro to John Anderson in Part 02 [01:16] - Topic intro: Not always gauging up [03:44] - Probes vs. manifolds debate [05:09] - Digital manifolds & modern tool preferences [08:27] - Future of HVAC tools: probes with low-loss fittings [10:42] - Real example: Bluetooth probes catching tech error [13:48] - Using Measure Quick for deeper diagnostics [18:54] - Time efficiency & preventing callbacks [21:35] - Wrap-up & plans for future talk   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest John Anderson on:  LinkedIn: https://www.linkedin.com/in/john-anderson-188093251/   Sila Services: https://www.linkedin.com/company/silaservices/   Burns & McBride Home Comfort: https://www.linkedin.com/company/burns-&-mcbride-home-comfort/    Website:  Sila Services: https://www.silaservices.com   Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss the essential but often overlooked side of running an HVAC business's financials with  April Sackfield, Director of Operations at NumberConstruct and Fiscal Management Group, who brings a wealth of knowledge on business finance and systems tailored for service-based companies. The focus is on empowering technicians and small business owners with the tools and understanding they need to successfully transition from the field into entrepreneurship. April supports HVAC business owners in optimizing their operations for profitability and growth. Her practical advice is drawn from real-world experiences and deep industry insight.   Expect to Learn - How aspiring HVAC business owners can prepare financially before launching their company. - The pros and cons of "rage quitting" versus planned business exits. - The importance of field service management (FSM) software and how it supports accurate job costing. - Common mistakes with accounting software like QuickBooks and how to avoid them. - Strategies for setting up flat rate pricing systems that reflect actual job complexity and labor costs. Episode Breakdown with Timestamps  [00:00:00] – Introduction [00:00:55] – Preparing to Start an HVAC Business [00:02:58] – "Rage Quitting" vs. Strategic Business Exit [00:06:51] – Tools and Software for Job Costing [00:10:01] – Flat Rate Pricing vs. Time and Materials [00:15:14] – Managing Job Data and Technician Tracking [00:18:30] – Common FSM and Accounting Software Pitfalls [00:21:04] – Personnel & Bookkeeping Best Practices [00:23:38] – The Role of Automation & AI in Accounting   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/     Follow  April Sackfield on:  LinkedIn: https://www.linkedin.com/in/aprilsackfield/ Instagram: https://www.instagram.com/april.sackfield/?hl=en Follow NumberConstruct on: Facebook: https://www.facebook.com/people/NumberConstruct/61560939563809/# Website: https://numbercon.com/ LinkedIn: https://www.linkedin.com/company/numbercon  Instagram: https://www.instagram.com/number.con/?hl=en Follow Fiscal Management Group on: Website: https://www.fiscalaccounting.ca/ LinkedIn: https://www.linkedin.com/company/fiscalmanagementgroup/ Instagram: https://www.instagram.com/fiscalmanagement/   Follow Furman Haynes on:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/hvacknowitall1/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by John Anderson, Senior Regional HVAC Technical Trainer at Sila Services, Formerly Service Manager and Technician at Burns & McBride Home Comfort. John shares his insights on using analog and digital manifold gauges, discussing their pros, cons, and practical use in the field. The conversation covers the shift from analog to digital tools, the value of maintaining equipment instead of replacing it, and the importance of proper airflow diagnosis before adding refrigerant. Gary and John also talk about technician habits, training methods, and how using long hoses can lead to refrigerant loss over time. In this conversation, John talks about the use of analog and digital manifold gauges in HVAC work. He explains how analog tools helped early in his career and why digital tools now offer faster and more accurate results. John and Gary discuss why learning airflow checks should come before using gauges and how poor airflow can lead to system freeze-ups. They share real job stories showing how small issues like dirty filters or low fan speed can cause big problems. The talk also covers how long hoses can slowly remove refrigerant and why technicians should focus more on maintenance than replacements. Expect to Learn: Why learning airflow diagnosis is more important than checking refrigerant first on service calls. How analog and digital gauges compare in accuracy, speed, and ease of use. What risks come from using long manifold hoses during regular maintenance? How regular gasket and hose repairs can extend the life of your manifold gauges. When digital tools can speed up technician training and reduce callback issues.   Episode Highlights:  [00:00] - Intro to John Anderson in Part 1 [01:40] - Problems & Maintenance of Old Analogue Gauges [05:45] - Should New Techs Learn on Analogue First? [07:52] - The Weak "Battery Argument" for Analogue [10:07] - Story: Unnecessary Gauging During Maintenance [13:32] - Airflow Issues vs. Refrigerant Charge [14:51] - Case Study: Frozen Coil & Compressor Failure [18:58] - How Long Hoses Create "Phantom" Leaks   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest John Anderson on: LinkedIn: https://www.linkedin.com/in/john-anderson-188093251/ Sila Services: https://www.linkedin.com/company/silaservices/ Burns & McBride Home Comfort: https://www.linkedin.com/company/burns-&-mcbride-home-comfort/  Website: Sila Services: www.silaservices.com  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss one of the most essential components of running an HVAC business: the financials.April Sackfield, Director of Operations at NumberConstruct and Fiscal Management Group, dig into the fundamentals of accounting, job costing, margins, and profitability. This episode is especially valuable for small business owners, new HVAC entrepreneurs, and technicians considering going independent. With a background in marketing, tax, and audit, April brings a rare blend of strategic insight and real-world financial know-how, especially when it comes to helping mom-and-pop operations become sustainably profitable.   Expect to Learn - Why over 50% of home service businesses aren't profitable, and how to avoid that trap - The difference between gross and net profit, and why both matter - How to properly price a service using margin-based formulas - What job costing really is and how to start tracking it effectively - Common money leaks in install jobs and how to spot them before they hurt your bottom line   Episode Breakdown with Timestamps: [00:00:00] - Intro & Welcome [00:00:41] - From Marketing to Accounting [00:01:59] - The Profitability Problem [00:03:45] - Gross vs. Net Profit Explained [00:05:34] - Pricing Example: The $20 Capacitor [00:11:25] - The Hidden Costs Behind Every Job [00:13:34] - What is Job Costing? [00:18:07] - Diagnosing Profitability Issues in Install Jobs   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Follow April Sackfield on: LinkedIn: https://www.linkedin.com/in/aprilsackfield/ Instagram: https://www.instagram.com/april.sackfield/?hl=en   Follow NumberConstruct on: Facebook: https://www.facebook.com/people/NumberConstruct/61560939563809/# Website: https://numbercon.com/

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with John Davidson, Regional Trainer at Fujitsu General America, Inc. They discuss inverter-driven heat pump systems, emphasizing the benefits of maintaining consistent temperatures and proper system sizing. John shares best practices for installation, including flaring techniques, pressure testing, and vacuum procedures. The conversation also covers the importance of voltage monitoring, surge protection, and using the right tools like torque wrenches and micron gauges. Together, they highlight how attention to detail helps improve system performance and reliability. Gary and John talk about how inverter-driven heat pumps help keep homes comfortable and save energy. John explains why steady heating is better than deep setbacks and how proper sizing avoids overworking the system. They cover key installation tips like using nitrogen when brazing, getting flare connections right, and pressure testing to avoid leaks. John shares why torque wrenches and micron gauges matter and how small steps can prevent system damage. They finish by stressing the need for surge protection, voltage checks, and clear communication with homeowners about system use and comfort goals.   Expect to Learn: Why inverter heat pumps are better for steady comfort and energy savings. How to flare and torque refrigerant lines the right way to avoid leaks. The best practices for pressure testing and pulling a deep vacuum. Why surge protection and voltage monitoring help protect HVAC systems. How talking with homeowners about use and comfort leads to better installs.   Episode Highlights:  [00:00] - Intro to John Davidson in Part 02 [01:33] - Inverter systems & temperature control [03:21] - Maintaining temp vs. deep setbacks [05:13] - Gary discusses flare seat lubrication [07:17] - Flare lubrication debate [10:30] - Pressure testing procedures [13:52] - Vacuum & moisture concerns [15:40] - Power quality & protection [19:40] - System application & dehumidification discussion [22:44] - Gary wraps up the conversation   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Davidson on:  LinkedIn: https://www.linkedin.com/in/johndavisonvrf/   Fujitsu General America, Inc: https://www.linkedin.com/company/general-inc-us/   Website:  Fujitsu General America, Inc: https://www.fujitsugeneral.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with John Davidson, Regional Trainer at Fujitsu General America, Inc. John explains how heat pumps work in cold climates by using refrigerant technology to move heat from outside to inside. He discusses the role of coil temperature, pressure, and energy transfer in the heating process. The episode also covers inverter technology, the importance of base pan heaters, and how matched air handlers improve system efficiency. John shares tips for choosing between dual-fuel and all-electric setups based on cost, climate, and home design. In this conversation, John explains how heat pumps use refrigerant and pressure changes to move heat in cold weather. He gives clear examples to help listeners understand how coils absorb energy even in freezing temperatures. John also talks about the role of inverter compressors in matching indoor heating needs and how newer models improve low-temperature performance. He highlights the importance of base pan heaters and proper drainage to prevent damage during defrost. The discussion ends with a look at dual fuel versus all-electric setups and how system design affects comfort and efficiency. Expect to Learn: How heat pumps move heat from cold outdoor air using refrigerant and coil temperature. Why pressure and temperature changes are key to efficient heat transfer in HVAC systems. What inverter technology does to match heating needs and improve comfort. How base pan heaters prevent ice damage and support proper defrost operation. When to choose dual fuel or all-electric setups based on cost, climate, and home needs. Episode Highlights:   [00:00] - Intro to John Davidson in Part 1 [02:15] - Heat pumps thrive in cold [03:58] - Visual: How heat really moves [07:09] - Real-world analogy for temperature difference [09:20] - Inverter technology explained [10:53] - XLT/XLT+ capacity in extreme cold [13:40] - How cold-climate heat pumps gain capacity [14:35] - Critical role of the base pan heater [17:28] - Dual fuel vs. all-electric system choice [22:33] - Systems that monitor efficiency   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest John Davidson on: LinkedIn: https://www.linkedin.com/in/johndavisonvrf/ Fujitsu General America, Inc: https://www.linkedin.com/company/general-inc-us/    Website:  Fujitsu General America, Inc: https://www.fujitsugeneral.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss the business side of HVAC with veteran technician and entrepreneur Greg Crumpton, the Vice President of Service Logic. Greg is an expert in mission-critical environments like data centers and hospitals. Greg shares his vast knowledge of the HVAC business, covering everything from financials and profit margins to building a solid team and breaking into specialized markets like liquid cooling.   Expect to Learn: - How to calculate and interpret key financial metrics like EBITDA and Net Profit for HVAC businesses. - The importance of team culture and how to build a solid team in an HVAC business. - Key strategies for moving from working "in" the business to working "on" the business as an owner. - How to break into mission-critical work, including data centers and liquid cooling systems. - Tips for retaining top employees and building a culture of excellence within your company.   Episode Breakdown with Timestamps: [00:00:00] - Introduction to the Episode [00:01:05] - Understanding EBITDA and Profit Margins in HVAC [00:03:51] - Transition from Technician to Business Owner [00:06:52] - Building a Strong Company Culture and Team [00:13:19] - Breaking into Mission-Critical HVAC Work [00:16:32] - Opportunities in Liquid Cooling and Direct Refrigerant to the Chip [00:20:57] - Closing Remarks and Contact Information   Follow Greg Crumpton on:  LinkedIn: https://www.linkedin.com/in/crumptonskilledtrades/ Instagram: https://www.instagram.com/gregcrumpton/?hl=en Facebook: https://www.facebook.com/gregcrumpton.airtight/ Company's Website: https://www.servicelogic.com/ Company's LinkedIn: https://www.linkedin.com/company/service-logic   Follow Furman Haynes on:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/   

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Chris Howells, Senior Training and Development Manager at AprilAire. They discuss briefly about humidification, comparing steam and evaporative humidifiers, and explaining how to properly size and install them. Chris shares tips on using absorption distance to avoid condensation and highlights the role of dew point in home comfort. The episode also covers the health, comfort, and structural benefits of balanced humidity and encourages HVAC professionals to learn more about building science to better serve their customers. Gary and Chris talk about how the right humidifier setup improves comfort and protects homes. Chris explains how to choose between steam and evaporative systems based on home size, air volume, and building tightness. They go over why absorption distance matters and how to avoid moisture problems in ductwork. Chris shares tips on using dew point to guide humidity levels and highlights the health and energy benefits of proper control. They wrap up with advice for techs to focus on education, not just sales, and to build trust by offering real solutions for better indoor air.   Expect to Learn: How to choose between steam and evaporative humidifiers based on home size and airflow. Why absorption distance is key to avoiding condensation in ductwork. The role of dew point in comfort and how it compares to relative humidity. How humidity affects health, energy use, and the life of building materials. Why building science knowledge helps HVAC pros solve hidden comfort issues.   Episode Highlights: [00:00] - Intro to Chris Howells in Part 02 [01:21] - Water Quality & Humidifier Conductivity [04:58] - Dispersion Tube Placement Guidelines [06:55] - Effects of Low Humidity [09:41] - Dew Point vs. Relative Humidity [11:33] - Building Science in HVAC [14:03] - AprilAire Overview [16:45] - Ethical IAQ Solutions for Contractors   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Chris Howells on:  LinkedIn: https://www.linkedin.com/in/chris-howells-5aa32b64   AprilAire : https://www.linkedin.com/company/aprilaire/  AprilAire (website): https://www.aprilaire.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss the business side of HVAC with veteran technician and entrepreneur Greg Crumpton, the Vice President of Service Logic. Having built and sold his own HVAC business, Greg shares invaluable advice for technicians considering the leap into business ownership. Starting as a technician, he rose through the ranks to service manager, general manager, and eventually founded and sold his own HVAC company. This episode focuses on financial literacy, cash flow management, invoicing, and the crucial mindset shifts needed for success as a contractor-turned-owner.    Expect to Learn:  - Why understanding finances is the cornerstone of starting an HVAC business.  - How to price your services correctly and avoid undercharging.  - The importance of cash flow, invoicing terms, and collection strategies.  - Common mistakes new business owners make - and how to avoid them.  - How automation and process improvements can streamline billing and improve profitability. Episode Breakdown with Timestamps: [00:00:00] – Introduction to the Episode [00:00:59] – Greg's Background and the Technician-to-Owner Journey [00:05:09] – Learning the Financial Side of Business [00:09:42] – Pricing, Margins, and Knowing Your Costs [00:13:03] – Invoicing Strategy and Payment Terms [00:17:18] – Automation and Delegation in Billing [00:19:02] – Setting a Competitive Hourly Rate [00:21:52] – Gross Margin vs. Net Profit (EBITDA)   Follow Greg Crumpton on:  LinkedIn: https://www.linkedin.com/in/crumptonskilledtrades/ Instagram: https://www.instagram.com/gregcrumpton/?hl=en Facebook: https://www.facebook.com/gregcrumpton.airtight/ Company's Website: https://www.servicelogic.com/ Company's LinkedIn: https://www.linkedin.com/company/service-logic   Follow Furman Haynes on:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Chris Howells, Senior Training and Development Manager at AprilAire. Chris shares insights on new humidification technology from AprilAire, including fan-powered and bypass humidifiers that reduce water waste. He explains how the HydroCore assembly improves efficiency and maintenance while addressing common concerns like microbial growth. The discussion covers the impact of modern HVAC systems on humidification and how to choose between fan-powered and bypass models. Chris also talks about steam humidifiers and how water quality affects their performance. In this conversation, Chris explains how the HydroCore assembly improves efficiency and reduces maintenance in modern humidifiers. He shares insights on adapting to changes in HVAC systems, like heat pumps and lower airflow, and discusses how these factors influence the choice between fan-powered and bypass models. Chris also addresses common concerns about mold, outlines proper installation practices, and talks about when steam humidifiers are the most effective option. Expect to Learn: What makes AprilAire's new humidifiers more efficient and how they reduce water waste. How the HydroCore assembly works and why it improves performance and maintenance. Why lower airflow and heat in modern HVAC systems change how humidifiers should be used. When to choose fan-powered versus bypass humidifiers based on system setup. How proper installation and service prevent mold and ensure healthy indoor air.   Episode Highlights: [00:00] - Intro to Chris Howells in Part 1 [02:03] - How humidifiers work: evaporation vs. steam [03:15] - Homeowner concerns: water waste & maintenance [05:23] - Educating homeowners and maintenance contracts [08:59] - How heat pumps affect humidifier performance [11:31] - Cold vs. hot water feed installation [14:08] - Fan-powered vs. bypass humidifiers explained [17:14] - Fan-Powered vs. Bypass Humidifiers: How to Choose [21:12] - Steam humidifiers & water conductivity   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Chris Howells on: LinkedIn: https://www.linkedin.com/in/chris-howells-5aa32b64 AprilAire: https://www.linkedin.com/company/aprilaire/    Website: AprilAire: https://www.aprilaire.com/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Sal Randisi, Vice President of Business Development at Kano Labs - Makers of Kroil and Super Lube. They discuss the role of lubricants in HVAC maintenance, from penetrating oils like Kroil to dielectric greases and anti-seize solutions. Sal explains the importance of using the correct viscosity based on ISO standards and shares how proper lubrication can extend equipment life. The episode also highlights the benefits of products like Kroil with graphite and the new low-odor Kroil Clear for sensitive environments. Gary and Sal talk about how the right lubricants help HVAC techs keep systems running smoothly. Sal explains why using the correct oil viscosity matters and how ISO numbers help match specs across equipment. They go over when to use products like Kroil for rusted parts and how patience makes a difference with tough bolts. Sal shares tips on using dielectric grease, anti-seize, and new low-odor products for clean indoor jobs. They wrap up with advice on picking the best lube for each task and keeping tools ready for any service call. Expect to Learn: Why ISO viscosity standards matter when choosing lubricants for HVAC systems. How Kroil helps loosen rusted parts and why patience improves results. When to use products like Kroil with graphite or silicone for added protection. The best ways to use dielectric grease and anti-seize for long-term maintenance. How to build a complete lube kit for service calls in different HVAC settings. Episode Highlights:  [00:00] - Intro to Sal Randisi in Part 02 [02:01] - Introducing Kroil & Lubricant Talk [05:07] - Lubricant Standards (ISO vs. Others) [07:38] - How to Use Kroil Effectively [14:15] - How Kroil's "Creeping Oil" Technology Works [16:12] - Service Technician Mindset [20:31] - Closing Remarks & Appreciation This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Sal Randisi on:  LinkedIn: https://www.linkedin.com/in/sal-randisi-10b58131/  Kano Labs - Makers of Kroil and Super Lube: https://www.linkedin.com/company/kano-laboratories/     Website: Kano Labs - Makers of Kroil and Super Lube: https://www.kroil.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss with guests Kimberly Sevilla, Founder of Shelter Air and Peter Troast, Founder & CEO of Energy Circle LLC, how to break down the most important and often overlooked steps to building an HVAC company's online presence. From setting up a high-impact Google Business Profile to navigating customer reviews, virtual phone numbers, service areas, and answer-engine optimization, this episode is a masterclass in building digital trust and ranking above competitors   Expect to Learn - How to properly set up your Google Business Profile for maximum ranking - Why your phone number matters more than you think - Smart review strategies that boost credibility - How to leverage Google Posts, Q&A, and seasonal category changes. - The power of niching down & owning your local market radius - Grassroots strategies for winning your first customers   Episode Breakdown with Timestamps  [00:00:00] – Introduction [00:00:54] – Online Booking vs Personal Touch [00:02:37] – Why You Shouldn't Use Your Personal Cell Number [00:04:10] – Google Business Profile: The Starter Pack [00:06:09] – Review Strategy 101 [00:10:40] – The Power of the 24-Hour Rule [00:14:39] – From SEO to AEO: Answer Engine Optimization [00:15:48] – Finding Your First Customers [00:18:09] – Referral Systems That Actually Work [00:18:53] – Should You Discount Friends & Family? [00:19:50] – Shoulder Season Survival Tips [00:21:37] – Final Advice for New HVAC Owners   Follow Kimberly Sevilla on:  LinkedIn: https://www.linkedin.com/in/kimberlysevilla Company's Website: https://shelter-air.com/ Company's LinkedIn: https://www.linkedin.com/company/shelterair Company's Facebook: https://www.facebook.com/ShelterAir/ Company's Instagram: https://www.instagram.com/shelter.air/?hl=en Follow Peter Troast on:  LinkedIn: https://www.linkedin.com/in/petertroast Instagram: https://www.instagram.com/petertroast/?hl=en Facebook: https://www.facebook.com/peter.troast/ Company's Website: https://www.energycircle.com/home-page Company's LinkedIn: https://www.linkedin.com/company/energy-circle-llc   Follow Furman Haynes on:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Sal Randisi, Vice President of Business Development at Kano Labs - Makers of Kroil and Super Lube. Sal shares his expertise on lubrication, focusing on the importance of using the right grease for HVAC and industrial equipment. He explains how different greases work, the role of additives, and why over-greasing can cause failures. Sal also talks about best practices for maintaining bearings, including how to measure grease output and set proper schedules. The episode highlights how using the correct products and techniques can save time, prevent equipment wear, and improve overall maintenance. Sal Randisi, Vice President of Business Development at Kano Labs, joins Gary to talk about the science and best practices of lubrication. Sal explains what lubricants are, how they work, and why choosing the right one is key to keeping HVAC and industrial equipment running smoothly. He shares common mistakes like using the wrong grease or over-greasing bearings, which can lead to breakdowns. Sal also highlights how grease guns vary in output and why that matters for maintenance schedules. The conversation covers grease chemistry, color myths, and the benefits of using a multipurpose product like Super Lube to simplify work and extend equipment life.   Expect to Learn: What lubricants are and why the right one matters for HVAC and industrial use. How over-greasing or using the wrong grease can lead to equipment failure. Why do different grease guns deliver different amounts, and how to measure output correctly? How to set a proper maintenance schedule to save time and prevent breakdowns. Why the grease color does not equal performance, and how to choose the right product for the job. Episode Highlights: [00:00] - Intro to Sal Randisi in Part 1 [02:28] - Lubrication Science & Purpose [04:33] - Case: UV Damage to Grease in Southern California [07:09] - Sealed vs. Greaseable Bearings [10:39] - Proper Greasing: Volume & Scheduling [15:16] - Grease Color Myths Debunked [20:08] - Multipurpose Grease Benefits   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Sal Randisi on: LinkedIn: https://www.linkedin.com/in/sal-randisi-10b58131/ Kano Labs - Makers of Kroil and Super Lube: https://www.linkedin.com/company/kano-laboratories/ Website: Kano Labs - Makers of Kroil and Super Lube: https://www.kroil.com/   Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss with guests Kimberly Sevilla, Founder of Shelter Air and Peter Troast, Founder & CEO of Energy Circle LLC, how to craft a compelling brand identity, build a high-impact website, and leverage AI for content creation. Whether you're launching a new HVAC business or revamping your marketing strategy, this episode provides critical insights on standing out in a saturated market. Kimberly shares her expertise in targeting the right customer through a tailored visual identity. Peter brings years of experience in website development, SEO, and digital branding strategies for service businesses.   Expect to Learn - How to create a strong visual identity that reflects your HVAC business values. - Tips on using AI and freelance platforms for affordable branding and logo creation. - Best practices for building a functional, story-driven HVAC website. - The value of storytelling and blogging for local SEO and customer engagement. - Balancing authenticity with automation in customer communication.   Episode Breakdown with Timestamps [00:00:00] – Introduction to the Episode [00:01:27] – Welcome to HVAC Know It All [00:01:52] – Visual Branding Fundamentals [00:04:23] – Standing Out in a Sea of Sameness [00:07:32] – DIY Branding Tools & Advice [00:10:29] – AI vs Human Touch in Branding [00:11:44] – Storytelling as a Marketing Tool [00:15:30] – Making Contact Easy for Emergencies   Follow Kimberly Sevilla on:  LinkedIn: https://www.linkedin.com/in/kimberlysevilla Company's Website: https://shelter-air.com/ Company's LinkedIn: https://www.linkedin.com/company/shelterair Company's Facebook: https://www.facebook.com/ShelterAir/ Company's Instagram: https://www.instagram.com/shelter.air/?hl=en   Follow Peter Troast on: LinkedIn: https://www.linkedin.com/in/petertroast Instagram: https://www.instagram.com/petertroast/?hl=en Facebook: https://www.facebook.com/peter.troast/ Company's Website: https://www.energycircle.com/home-page Company's LinkedIn: https://www.linkedin.com/company/energy-circle-llc   Follow Furman Haynes on: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/  

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Jason Esteves, General Manager Americas at Seitron Americas Inc. They explore advanced concepts in combustion analysis, focusing on detecting cracked heat exchangers using oxygen changes and carbon monoxide levels. Jason explains why even a half percent shift in oxygen can signal serious issues and breaks down how combustion behaves in low-fire conditions. The discussion includes real-world examples, challenges with equipment startups, and tips for using analyzers like the NOVO. They also cover practical steps to update the analyzer's firmware for added features. Gary and Jason dive into the real process of spotting cracked heat exchangers using oxygen levels and CO readings. Jason explains how even a small shift in oxygen can mean a big issue and why looking at both O2 and CO is key. They talk through examples from real service calls and explain how low gas flow affects combustion readings. Jason shares why accurate data matters and how techs can avoid mistakes with proper analyzer checks. They end by showing how to update the NOVO tool so techs can use the newest test features in the field.   Expect to Learn: How to detect a cracked heat exchanger using small changes in oxygen levels. Why carbon monoxide readings alone are not enough to confirm a crack. What happens during low-fire conditions and how it affects combustion data. How to check your analyzer for leaks or setup issues before trusting the numbers. How to update the NOVO analyzer with new features right from your computer.   Episode Highlights:  [00:00] - Intro to Jason Esteves in Part 02 [02:25] - Finding & Testing Heat Exchanger Corrosion [04:34] - Oxygen Change: The Key Indicator of a Crack [07:12] - Story: Startup Issues with Makeup Air Units [09:30] - Combustion Analysis with Low Gas Input [11:25] - Importance of Proper Startup and Commissioning [15:47] - Update the NOVO Analyzer for Cracked Heat Exchanger Mode This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jason Esteves on: LinkedIn: https://www.linkedin.com/in/jason-esteves-9690255/  Seitron Americas Inc: https://www.linkedin.com/company/seitron-americas-inc/  Website: Seitron Americas Inc: http://www.seitronamericas.com/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes along with guests Robin Henry, Owner of Pinnacle Building Performance and Ian Schotanus, The HR Guy and Co-owner of The Big Picture Consulting, cover essential topics for those thinking of starting or growing their own HVAC business, including subcontracting vs. employees, payroll setup, hiring, marketing, and more. If you're a technician dreaming of business ownership, this episode is packed with valuable insights to help you navigate the early stages of building your own HVAC business. Expect to Learn: The risks and considerations of subcontracting vs. hiring employees How to set up payroll, unemployment, and worker's comp The challenges and strategies in managing business growth How to handle administrative work and stay organized The importance of marketing and creative approaches to attracting customers Timestamps: [00:00:00] - Introduction  [00:01:25] - Lawsuit Risk and Subcontracting [00:11:18] - Robin's Experience with Hiring [00:13:06] - Payroll, Unemployment, and Worker's Comp [00:15:36] - Advice for Aspiring Business Owners [00:17:24] - Mistakes Made by First-Time Business Owners [00:18:06] - The Wall of Hats [00:19:04] - Admin Work: The Hidden Burden of Business Ownership [00:21:20] - Administrative Inflation [00:22:01] - Closing Remarks Follow Guest Robin Henry on:  LinkedIn: https://www.linkedin.com/in/robin-henry-3a460482 Instagram: https://www.instagram.com/pinnaclebuildingperformance/?hl=en Company's Linkedin: https://www.linkedin.com/company/pinnaclebp Company's Website: https://www.pinnaclebuildingperformance.com/about-us/   Follow Guest Ian Schotanus on:  Company's LinkedIn:  https://www.linkedin.com/company/the-big-picture-consulting Company's Website: https://thebigpictureconsulting.com/about-us Company's Instagram: https://www.instagram.com/thebigpictureconsulting/   Follow the Hosts: Follow Furman Haynes on:  LinkedIn:  https://www.linkedin.com/company/workherohvac/ Facebook: https://www.facebook.com/p/WorkHero-61562122449748/ Instagram: https://www.instagram.com/workhero__    Follow Gary McCreadie on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Jason Esteves, General Manager Americas at Seitron Americas Inc. Jason discusses the critical importance of personal carbon monoxide (CO) detection, sharing stories about real-world situations where CO monitors helped prevent dangerous exposures. He explains how personal CO detectors, designed to stay on continuously, provide safety in environments like boiler rooms, vehicles, and even hotels. The conversation also covers the health risks of long-term CO exposure and the significance of using proper monitoring equipment, especially in HVAC work, to ensure safety on the job. Jason shares insights on the features of CO monitors, including those in the Novo combustion analyzer, and how they help technicians detect problems like cracked heat exchangers. In this episode, Jason Esteves, General Manager Americas at Seitron Americas Inc., talks about the importance of personal carbon monoxide (CO) detection and why it's vital for safety. He explains to Gary how CO detectors can help prevent dangerous exposure in places like vehicles, hotels, and job sites. Jason shares why continuous monitoring is essential and how these devices can protect workers in high-risk environments. They also discuss the risks of long-term CO exposure, the role of combustion analyzers, and how tools like the Novo analyzer can help detect issues like cracked heat exchangers. Jason emphasizes how proper CO monitoring supports safer, healthier working conditions. Expect to Learn: Why personal carbon monoxide (CO) detection is critical for safety in HVAC work. How continuous CO monitoring can protect workers in high-risk environments like vehicles and boiler rooms. Why using the right CO detector is essential to avoid dangerous exposure. How tools like the Novo combustion analyzer help detect issues like cracked heat exchangers. The long-term health risks of CO exposure and why proper detection can prevent serious harm. Episode Highlights: [00:00] - Intro to Jason Esteves in Part 1 [02:22] - Personal CO Detector Story [05:15] - Why Safety Monitors Stay On [08:41] - Real-Life CO Detection Stories [10:55] - CO in Warehouses & Health Risks [14:21] - Citron Detector Alarm Levels [15:35] - Intro to Cracked Heat Exchangers [19:57] - Using O2 to Detect Cracks [24:30] - Novo's Cracked Heat Exchanger Mode   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Jason Esteves on: LinkedIn: https://www.linkedin.com/in/jason-esteves-9690255/ Seitron Americas Inc: https://www.linkedin.com/company/seitron-americas-inc/  Website: Seitron Americas Inc: http://www.seitronamericas.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jeff Ponce, Senior Product Manager at RectorSeal, about Clear Drain PVC and the science behind better condensate management. Jeff explains how traditional PVC drain lines develop clogs caused by bacteria and biofilm buildup and how Clear Drain PVC solves this with a hydrophobic surface that prevents growth. They discuss why zinc is used in the product, how it creates a slippery surface instead of killing bacteria, and the research and development behind its creation. Jeff also shares how the product was first used in grocery store refrigeration systems in Europe and how it is now helping HVAC contractors prevent costly water damage and maintenance issues. This episode discusses the challenges HVAC technicians face with condensate drain management and how new technology can prevent common clogs. Jeff Ponce from RectorSeal explains how Clear Drain PVC was created to stop bacteria and slime from sticking inside pipes. He shares how the zinc mixed into the PVC fills tiny pores, creating a smooth, slippery surface that keeps drains clean. Jeff also talks about how the product was first used in grocery store refrigeration systems in Europe and later tested for HVAC use in the United States. His focus is on helping contractors reduce maintenance issues, prevent water damage, and keep systems running efficiently. Expect to Learn: How condensate drain problems start and why they cause major HVAC issues. Why do traditional PVC pipes allow bacteria and biofilm to grow inside? How Clear Drain PVC from RectorSeal prevents buildup with a smooth, hydrophobic surface. The role of zinc in creating a safer and more effective drain solution. How this technology was developed, tested, and proven in real-world HVAC and refrigeration systems. Episode Highlights:  [00:00] - Intro to Jeff Ponce [02:09] The problem with condensate drain lines [04:11] Why Perfect Systems Still Get Clogged [06:09] Copper vs. aluminum coils and drain pan solutions [10:06] Clear Drain PVC: The "Slip & Slide" Solution [13:04] The Science of Biofilm and How Clogs Form [18:36] The Grocery Store Origin Story [24:35] Water damage from clogged drains This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Jeff Ponce on: LinkedIn: https://www.linkedin.com/in/ponce-jeff-12109/ RectorSeal: https://www.linkedin.com/company/rectorseal/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss the foundational steps of starting your own HVAC business with Robin Henry, Owner of Pinnacle Building Performance and Ian Schotanus, The HR Guy and Co-owner of The Big Picture Consulting. From forming an LLC to hiring your first employee and handling subcontractors, the conversation focuses on the gritty, real-world decisions entrepreneurs must make. The episode features firsthand accounts from Robin Henry and Ian Schotanus, delivering both practical and legal perspectives on launching and scaling an HVAC business.   Expect to Learn: The real-life journey of launching an HVAC business from scratch. Legal and tax differences between sole proprietorship, LLC, and S Corp. When and how to hire your first employee or consider using subcontractors. Practical field decisions like truck outfitting, insurance, and storage options. How administrative responsibilities grow and how to manage them efficiently. Timestamps: [00:00:00] - Introduction & Why Start an HVAC Business [00:03:37] - Legal & Tax Steps for Starting Out [00:05:51] - Risk Management & Insurance Must-Haves [00:08:45] - Field Startup Essentials: Tools, Truck, and Branding [00:12:08] - Storage Solutions & Work-Life Separation [00:16:26] - Navigating Local Licences and Utility Rebates [00:18:55] - Hiring Your First Employee vs. Using Subs Follow Guest Robin Henry on:  LinkedIn: https://www.linkedin.com/in/robin-henry-3a460482 Facebook: https://www.instagram.com/pinnaclebuildingperformance/?hl=en Instagram: https://www.instagram.com/workhero__ Company's Linkedin: https://www.linkedin.com/company/pinnaclebp Company's Website: https://www.pinnaclebuildingperformance.com/about-us/   Follow Guest Ian Schotanus on:  Company's LinkedIn:  https://www.linkedin.com/company/the-big-picture-consulting Company's Website: https://thebigpictureconsulting.com/about-us Company's Instagram: https://www.instagram.com/thebigpictureconsulting/   Follow the Hosts: Follow Furman Haynes on:  LinkedIn:  https://www.linkedin.com/company/workherohvac/ Facebook: https://www.facebook.com/p/WorkHero-61562122449748/ Instagram: https://www.instagram.com/workhero__    Follow Gary McCreadie on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/   

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Richard Turner, owner of Modern PURAIR. They discuss the realities of duct cleaning in both residential and commercial spaces. Richard explains the challenges of cleaning systems after fires, poor construction practices, and general dust buildup over time. They discuss how better design and proper filtration could reduce the need for cleaning, but shortcuts in the building process keep the industry busy. The episode also touches on consumer awareness, filter options, and avoiding scams in the duct cleaning world. Gary and Richard talk about the real issues with dust in ductwork and why regular duct cleaning matters. Richard explains how systems fill with dust over time, especially when filters are poor or installations are rushed. They discuss the differences between residential and commercial jobs, and how cleaning methods change based on the setup. Richard also shares how poor construction and cheap choices by builders lead to long-term air quality problems. They wrap up by stressing the need for better education, cleaner installs, and offering homeowners real options to improve indoor air.   Expect to Learn: How dust builds up in duct systems and why regular cleaning is needed. Why new construction often leads to dirty ductwork before homeowners move in. How poor design and cheap filters reduce air quality and increase cleaning needs. Why do some builders skip cleaning and leave it up to the homeowner? How to spot scams in duct cleaning and choose a trusted company instead.   Episode Highlights: [00:00] - Intro to Richard Turner in Part 02 [01:40] - How Commercial Duct Cleaning Works [03:55] - Air Quality Data & Customer Concerns [06:45] - Why Ducts Get Dirty: Design & Filtration Issues [10:08] - The Importance of Cleaning After Construction [14:00] - Dealing with Duct Cleaning Scams This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Richard Turner on: LinkedIn: https://www.linkedin.com/in/richard-turner-4817b338/ Modern PURAIR: https://www.linkedin.com/company/modern-purair/    Website: Modern PURAIR: https://modernpurair.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/