HVAC Know It All Podcast

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with John Anderson, Senior Regional HVAC Technical Trainer at Sila Services and former Service Manager and Technician at Burns & McBride Home Comfort, about practical HVAC maintenance and system checks. In Part 2, they discuss how technicians can use observation, temperature measurements, and airflow checks to evaluate a system before connecting gauges. John explains simple ways to estimate evaporator performance using return air temperature and suction line temperature. Gary and John also cover electrical inspections, including checking contactors and testing coils for shorts. The conversation ends with a discussion about preventative maintenance ideas, such as scheduled capacitor replacement and the importance of keeping coils clean. Gary and John discuss practical HVAC maintenance checks and how technicians can assess system performance before connecting gauges. They explain how observing airflow, temperature differences, condensate flow, and suction line conditions can help confirm that a system is operating properly. John shares a simple method to estimate evaporator performance using return air temperature and suction line temperature. The conversation also covers electrical inspections such as checking contactors, testing coils for shorts, and spotting common issues. They finish by talking about preventative maintenance, including cleaning condenser coils and considering scheduled capacitor replacement to reduce breakdowns.   Expect to Learn: How technicians can evaluate system performance using temperature and airflow checks. A simple way to estimate evaporator coil performance using return air temperature. Why visual inspection and system cleanliness are key parts of HVAC maintenance. How to check contactors and coils to find electrical issues before they cause failures. Why cleaning condenser coils and planning capacitor replacement can help prevent breakdowns. Episode Highlights:  [00:00] - CMPX Show Announcement [00:34] - Intro to John Anderson in Part 02 [02:15] - How load calc fixes static pressure [03:02] - Non-invasive checks vs. always using gauges [07:59] - Electrical inspections: Contactors & coils [12:08] - Real story: Bad contactor coil diagnosis [14:09] - Preventive capacitor replacement to avoid callbacks [18:28] - Importance of cleaning outdoor condenser coils [20:21] - Wrap-up Join us at the CMPX Show from March 25 to 27 in Toronto. Use code KNOWITALL to get your free pass. Don't miss it. 👉https://www.cmpxshow.com/register    This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Anderson on: LinkedIn: https://www.linkedin.com/in/john-anderson-188093251/ Sila Services - LinkedIn: https://www.linkedin.com/company/silaservices/ Sila Services - Website: http://www.silaservices.com Burns & McBride Home Comfort: https://www.linkedin.com/company/burns-&-mcbride-home-comfort/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with financial expert Ruth King, Founder and CEO of Financially Fit Business and CEO of Business Ventures Corporation to discuss how contractors can build sustainable profitability by focusing on the right financial metrics. Rather than obsessing over traditional profit margins, Ruth explains why net profit per billable hour is the metric that truly matters and how contractors can calculate it to price their services correctly. The conversation explores pricing strategies, managing overhead while scaling, and the financial habits that help businesses grow without losing profitability. Ruth King is a well-known financial expert and business coach specializing in helping contractors understand and improve their financial performance. With nearly four decades of experience analyzing small business financial statements, Ruth has helped thousands of contractors learn how to interpret their numbers and build profitable companies. Ruth is also the author of The Courage to Be Profitable.   Expect to Learn - Why net profit per billable hour matters more than traditional profit margins - How contractors can calculate overhead cost per hour using their financial statements - The financial challenges contractors face when scaling from one truck to multiple crews - Key balance sheet ratios that indicate healthy business growth - The three financial habits every new contractor should adopt immediately   Episode Breakdown with Timestamps [00:00:00] – Introduction [00:01:34] – Why Profit Margins Can Be Misleading [00:03:45] – Calculating Overhead Cost Per Hour [00:06:14] – Managing Overhead While Scaling [00:09:26] – Financial Health Metrics for Growing Companies [00:11:21] – Financial Tools and Technology in Contracting [00:15:11] – Three Financial Habits for New Contractors. [00:18:37] – Closing Thoughts   This Episode is Kindly Sponsored by: PartsTown: https://www.partstown.com/hvac-parts   Follow our Guest Ruth King: LinkedIn: https://www.linkedin.com/in/ruthking1/ Ruth's Website: https://ruthkinghvac.com/ Company Website: https://financiallyfit.business/ Company LinkedIn: https://www.linkedin.com/company/financially-fit-business/ Company Facebook: https://www.facebook.com/people/Financially-Fit-Business/100090849001161/   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Follow Furman Haynes: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Instagram: https://www.instagram.com/workhero__/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by John Anderson, Senior Regional HVAC Technical Trainer at Sila Services, Formerly Service Manager and Technician at Burns & McBride Home Comfort, to discuss spring HVAC maintenance and the key checks technicians should perform before the cooling season begins. John shares practical methods for inspecting systems using visual checks and technician senses such as sight, sound, smell, and touch to identify problems early. The conversation covers preventive maintenance practices, the importance of clean equipment, and how technicians should verify system operation before taking detailed measurements. Gary and John also talk about airflow diagnostics, the role of static pressure testing, and why proper system checks help technicians find real problems instead of guessing. In this conversation, John explains how technicians should approach spring maintenance by first checking that the system is clean and operating correctly. He discusses using visual inspection and technician senses such as sight, sound, smell, and touch to quickly spot possible problems. John and Gary talk about how many issues can be noticed before any tools are used, including unusual noises, vibrations, or signs of damage. They also explain why confirming the system is running properly is important before taking measurements. The discussion also covers airflow diagnostics and static pressure testing, and why checking these values regularly helps technicians identify system restrictions and airflow problems early. Expect to Learn: How technicians can use sight, sound, smell, and touch to identify system issues during maintenance. Confirming the system is running properly is important before taking measurements. How checking for dirt in filters, coils, and condensate lines improves system performance. What static pressure readings reveal about airflow problems in HVAC systems. Regular airflow checks during maintenance help technicians find restrictions and system issues early. Episode Highlights: [00:00] - CMPX Show Announcement [00:34] - Intro to John Anderson in Part 1  [02:03] - John Returns & Last Episode Recap [03:17] - Starting Spring Maintenance Right [04:53] - Story: The Cost of Ignoring Bad Bearings [06:45] - Using Your 4 Senses Before Tools [13:57] - Why Static Pressure Matters Every Time [16:35] - How to Correctly Check Static Pressure [19:45] - Understanding Your Static Pressure Readings  Join us at the CMPX Show from March 25 to 27 in Toronto. Use code KNOWITALL to get your free pass. Don't miss it. 👉https://www.cmpxshow.com/register    This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Anderson: LinkedIn: https://www.linkedin.com/in/john-anderson-188093251/ Sila Services - LinkedIn: https://www.linkedin.com/company/silaservices/ Sila Services - Website: http://www.silaservices.com Burns & McBride Home Comfort: https://www.linkedin.com/company/burns-&-mcbride-home-comfort/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with financial expert Ruth King, Founder and CEO of Financially Fit Business and CEO of Business Ventures Corporation. They talk about the importance of understanding your finances as a contractor, especially when you're starting to scale your business. Ruth King is a seasoned business advisor who specializes in helping contractors get their finances in order. With years of experience working with contractors, Ruth has invaluable insights on how to manage cash flow, profitability, and how to structure your books for long-term success.   Expect to Learn: - The key differences between accrual and cash basis accounting, and why accrual is critical for contractors. - How to set up clean books and the importance of having the right bookkeeper. - Why it's essential to separate service and install divisions on your P&L as you scale. - How to handle deferred income from maintenance contracts for proper financial reporting. - Tips for managing cash flow, avoiding the common "cash-flow trap" that many contractors face. - Why paying yourself a salary as an employee is a smarter choice than an owner's draw for growing your business. - Key financial ratios, like working capital, and how to use them to assess the health of your business.   Episode Breakdown with Timestamps 00:00  – Introduction 01:32 – First things Ruth looks for in a contractor's financials 03:22 – Clean books: What does it mean for a contractor? 04:22 – Evaluating a good bookkeeper 05:41 – Upfront billing for maintenance contracts 07:22 – Avoiding "trash in, trash out" in bookkeeping 08:44 – Integrating CRM with QuickBooks 10:19 – Departmentalizing your P&L 11:38 – Owner's draw vs. paying yourself a salary 12:48 – The importance of paying yourself as an employee 14:27 – Key numbers to track on your P&L 15:43 – How to calculate working capital 17:35 – Cash Flow vs. Profitability   This Episode is Kindly Sponsored by: PartsTown: https://www.partstown.com/hvac-parts   Follow our Guest Ruth King: LinkedIn: https://www.linkedin.com/in/ruthking1/ Ruth's Website: https://ruthkinghvac.com/ Company Website: https://financiallyfit.business/ Company LinkedIn: https://www.linkedin.com/company/financially-fit-business/ Company Facebook: https://www.facebook.com/people/Financially-Fit-Business/100090849001161/   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Follow Furman Haynes: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Instagram: https://www.instagram.com/workhero__/   

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero talk with Jason Julian, Small Business Owner at Julian Heat & Air, President at J.G.Wholesale LLC and VP of Operations at Affordable Air McCallum LLC. Jason shares his incredible journey from a difficult personal period of recovery and incarceration to becoming a successful HVAC business owner. Through determination and a passion for the HVAC industry, Jason transformed his life and career. This episode dives deep into his story of overcoming challenges, growing his business, and providing valuable advice for aspiring HVAC entrepreneurs.   Expect to Learn - Jason's journey from recovery and incarceration to discovering his passion for HVAC - How thinking like a business owner, even before becoming one, led to success - The importance of taking ownership of your work and learning everything you can about the industry - The challenges Jason faced in starting his own business with limited resources - How the COVID-19 pandemic unexpectedly boosted business demand and growth - Advice on how to navigate competition in a saturated market   Episode Breakdown with Timestamps  00:00:00 - Introduction 00:01:21 - Jason's Journey into HVAC 00:07:14 - Thinking Like an Owner Before You Are One 00:13:16 - Challenges of Starting a Business 00:16:17 - First Year in Business and Surprising Growth 00:21:34 - Final Thoughts and Advice for Aspiring Business Owners   This Episode is Kindly Sponsored by: PartsTown: https://www.partstown.com/hvac-parts   Follow Jason Julian:  LinkedIn: https://www.linkedin.com/in/jason-julian-03530b160/ Julian Heat & Air Website: https://julianheatandair.com/ Julian Heat & Air Facebook: https://www.facebook.com/julianheatandair/ Affordable Air McCallum LLC Website: https://www.hotorcoldair.com/hvac/heber-springs-ar/   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/     Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/workhero__/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Ilija Martinovich, about mental health in the trades and the personal struggles he faced over the past six years. Ilija shares his experience navigating COVID, a bladder cancer diagnosis, divorce, and the pressure of supporting his children while working as an essential tradesperson. He opens up about dark moments, the stigma around men speaking up, and how therapy, exercise, better habits, and honest conversations helped him turn things around. The episode highlights the importance of asking for help, managing stress in healthy ways, finding purpose, and taking small daily steps to regain control and build a better future. Gary and Ilija discuss mental health in the trades and the real struggles many workers face but rarely talk about. Ilija shares his experience during COVID while working as an essential tradesperson, being diagnosed with bladder cancer, and going through a divorce at the same time. They talk about the stigma around men speaking up, the dangers of turning to alcohol or isolation, and the value of therapy and honest conversations. The discussion also covers stress management, building healthy habits like walking and exercise, and finding purpose through family and daily routines. They finish by highlighting the importance of asking for help, taking control of what you can, and making small changes that lead to long-term improvement. Expect to Learn: How mental health challenges can affect tradespeople, especially during major life events. Why speaking openly and seeking therapy can help reduce stress and prevent darker outcomes. How unhealthy coping habits can make things worse, and how small daily changes can help. Why exercise, routine, and simple goal setting improve focus and emotional control. How finding purpose through family, support systems, and honest conversations can help you move forward.   Episode Highlights: [00:00] - Intro to Ilija Martinovich in Part 02 [01:36] - How younger generations are different today [05:01] - How instant gratification is changing human connection [10:18] - The turning point: When things started to get better [14:00] - Why do you have to help yourself first [16:12] - Simple ways to manage daily stress [18:27] - Focusing on small victories   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Ilija Martinovich on: Instagram: https://www.instagram.com/the_hvac_foodie/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie sits down with Ilija Martinovich to launch a year-long mental health series focused on the trades. Ilija shares his personal journey through the past six years, including working through COVID as an essential worker, being diagnosed with bladder cancer, going through a divorce, and raising his children during a very stressful time. He speaks openly about the dark thoughts he faced, the pressure of staying strong as a father, and the stigma around mental health in blue-collar work. Ilija explains how speaking with a therapist, leaning on trusted people, walking daily, and building simple routines helped him regain control. Together, they highlight the power of honest conversations, healthy outlets, and finding purpose as key steps toward managing stress and protecting mental health. This episode continues the focus on mental health in the trades and the challenges many workers keep to themselves. Ilija joins Gary to share his experience over the past six years, including working through COVID as an essential worker, being diagnosed with bladder cancer, going through a divorce, and supporting his children during a difficult time. He speaks honestly about the dark places his mind went to and the pressure of trying to stay strong as a father. Ilija talks about how therapy, opening up to trusted people, improving his eating habits, and committing to daily walks helped him manage stress. The conversation reinforces the value of speaking up, building healthy outlets, and reminding tradespeople that support is available and they do not have to struggle alone. Expect to Learn: How working through COVID as an essential worker added stress at home and on the job. How a bladder cancer diagnosis and divorce affected Ilija's mental health. Why do many men in the trades stay silent, and the risks of keeping it inside? How therapy, trusted conversations, and crisis resources can provide real relief. How daily walks, better habits, and focusing on family help manage stress long-term. Episode Highlights: [00:00] - Intro to Ilija Martinovich in Part 1 [01:30] - Why Mental Health Matters [02:42] - Stigma of Mental Health in Trades [04:24] - Old-School Coping: Alcohol & Drugs [08:09] - Ilija's Story: Cancer, COVID & Divorce [12:17] - Importance of Talking to Someone [16:15] - Gary's Experience with Panic Attacks [18:37] - Turning to Food as a Coping Mechanism [21:04] - Finding Purpose to Protect Your Mental Health This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Ilija Martinovich on: Instagram: https://www.instagram.com/the_hvac_foodie/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Tyler Nelson, Master HVACR, Business Development Manager, Sales Manager - Americas, Global Trainer, at Sauermann Group, about Combustion Analysis and why proper testing is critical for safe and efficient equipment operation. Tyler explains how to correctly use a Combustion Analyzer, the importance of testing at light off, steady state, and shutdown, and why commissioning should always be done. They discuss stack temperature, efficiency readings, manifold pressure adjustments, and how measured data helps technicians make better decisions and communicate clearly with customers. The episode highlights the value of understanding the why behind the readings and using data to improve performance and accountability in the field. Gary and Tyler discuss combustion analysis and why proper testing is essential for safe and efficient system operation. They talk about using a combustion analyzer the right way, including finding the correct test location and checking readings at light off, steady state, and shutdown. Tyler explains why commissioning is often overlooked and why equipment must be adjusted to match the environment it is installed in. The conversation also covers stack temperature, manifold pressure settings, and how efficiency readings reflect fuel use, not true system output. They finish by highlighting how measured data builds trust with customers and helps technicians make clear, confident decisions in the field. Expect to Learn: How to properly use a combustion analyzer and understand what the readings mean. Why testing at light off, steady state, and shutdown helps catch hidden problems. How stack temperature and manifold pressure affect efficiency and performance. Why commissioning equipment is critical and often overlooked in the field. How measured data builds trust with customers and supports clear diagnostic decisions.   Episode Highlights: [00:00] - Intro to Tyler Nelson in Part 02 [01:02] - Why open-mindedness matters in HVAC [02:23] - Mastering the combustion analyzer: Usage vs. understanding [05:41] - Real case study: The importance of day-one commissioning data [10:06] - Manufacturer's confession: Why commissioning is non-negotiable [13:20] - Fine-tuning equipment: Going beyond the manual's specs [16:16] - Behind the book & what's next for Tyler [18:38] - Wrap-up & where to find the book   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson, Master HVACR on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/   Sauermann Group: https://www.linkedin.com/company/sauermann-group/  Get  Tyler Nelson's Book: Tyler's book Combustion Analysis: The Essentials is available now. If you want a practical, field-ready guide to combustion testing and diagnostics, grab your copy here: 👉https://tyty5.gumroad.com/l/zfsmxo Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero talk with Jason Julian, Small Business Owner at Julian Heat & Air, President at J.G.Wholesale LLC and VP of Operations at Affordable Air McCallum LLC. Jason Julian shares his personal and professional journey from a difficult period of addiction recovery to becoming a successful HVAC business owner. His story highlights the power of perseverance, hard work, and the ability to turn adversity into opportunity. Jason Julian also offers practical advice for technicians looking to transition into business ownership and shares insights on building a positive work culture, navigating local competition, and the lessons learned from his experiences in the HVAC industry. Whether you're an aspiring business owner or just interested in the HVAC world, Jason's story is a must-listen.   Expect to Learn Jason's journey into HVAC after a period of recovery from addiction How he transitioned from a helper to a business owner Why thinking like a business owner early on is key to success The challenges of starting a business with limited resources The importance of building a strong internal culture in your business How Jason Julian navigated competition and created growth despite a tough local market   Episode Breakdown with Timestamps  00:00:00 - Introduction 00:01:02 - Jason's Journey Into HVAC 00:04:39 - Thinking Like an Owner Before You Are One 00:05:11 - First Steps into Business Ownership 00:06:10 - Overcoming Challenges and Finding Opportunity 00:14:35 - Building Internal Culture at Julian Heating 00:19:51 - Navigating Local Competition   Follow Jason Julian:  LinkedIn: https://www.linkedin.com/in/jason-julian-03530b160/ Julian Heat & Air Website: https://julianheatandair.com/ Julian Heat & Air Facebook: https://www.facebook.com/julianheatandair/ Affordable Air McCallum LLC Website: https://www.hotorcoldair.com/hvac/heber-springs-ar/   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/     Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/workhero__/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson, Master HVACR, Business Development Manager, Sales Manager - Americas, Global Trainer, at Sauermann Group, about his new book, Combustion Analysis: The Essentials, and the Fundamentals of Combustion Testing. Tyler explains how technicians can better understand oxygen, carbon monoxide, carbon dioxide, excess air, and efficiency readings, and how to use those numbers to diagnose and adjust systems properly. The conversation covers light off, steady state, and high fire conditions, fuel selection in combustion analyzers, and how proper adjustments can improve system performance and save money. Gary and Tyler also discuss why combustion testing is a thinking person's skill and how using the right data can help technicians work smarter and deliver better results for their customers. In this conversation, Tyler talks about the core basics of combustion and why understanding the numbers is key to proper diagnostics. He explains oxygen levels in fresh air, carbon monoxide limits at light off and steady state, and how carbon dioxide is calculated inside a combustion analyzer. Gary and Tyler discuss testing at low fire, mid fire, and high fire on modulating equipment, and why selecting the correct fuel setting matters. They also cover excess air, stack temperature, and how small adjustments can improve efficiency and save customers money. The episode highlights the importance of thinking through the data and using combustion testing as a true diagnostic tool in the field. Expect to Learn: How to understand oxygen, carbon monoxide, and carbon dioxide readings during combustion testing. What happens at light off, steady state, and high fire on different types of equipment? Why is selecting the correct fuel in your analyzer is critical for accurate results? How excess air and stack temperature affect efficiency and system performance. How small adjustments can improve efficiency, reduce fuel use, and help technicians diagnose problems with confidence. Episode Highlights:  [00:00] - Intro to Tyler Nelson & His New Book in Part 1 [01:32] - Book Purpose: A Field Reference, Not Memorization [03:44] - Combustion Basics: O2, CO, and CO2 Explained [09:06] - Why CO2 is a Calculated Reading, Not a Sensor [11:04] - Troubleshooting Modulating Systems at Different Fires [15:49] - Efficiency Explained: Stack Temperature & Fuel Savings   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Tyler Nelson, Master HVACR on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/ Sauermann Group: https://www.linkedin.com/company/sauermann-group/    Get Tyler Nelson's Book: Tyler's book Combustion Analysis: The Essentials is available now. If you want a practical, field-ready guide to combustion testing and diagnostics, grab your copy here: 👉https://tyty5.gumroad.com/l/zfsmxo Follow the Host:LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, Host Gary McCreadie talks with Josh Zolin, CEO of Windy City Equipment (WCE, Inc), Founder of Blue Is The New White, and Director Board of Directors in CFESA, about leadership, accountability, and building a strong culture in the trades. They discuss the difference between being nice and being kind, and how leaders can have hard conversations while still showing care and respect, in Part 2. Josh shares his approach to handling poor behavior, setting clear expectations, and knowing when to let someone go. Gary and Josh also explore flexibility, leverage, motivation, and why increasing your value through soft skills can create more opportunities. The episode highlights how strong leadership is built on communication, honesty, and the smart use of soft skills. Gary and Josh discuss leadership in the trades and how to handle tough situations with employees. They talk about the difference between being nice and being kind, and why hard conversations should be clear, direct, and rooted in care. Josh shares how setting expectations early helps hold people accountable and explains when it makes sense to let someone go, especially when trust is broken. The conversation also covers flexibility, time off, and how company culture can impact honesty and performance. They finish by exploring how building value through soft skills and personal growth can create leverage, motivation, and stronger teams. Expect to Learn: How to handle difficult employees while staying firm and kind at the same time. Why setting clear expectations early makes accountability easier later on. When it makes sense to give someone another chance and when it is time to let them go. How flexibility, time off policies, and culture impact honesty and performance. Why increasing your value through soft skills can create leverage, motivation, and stronger leadership. Episode Highlights:  [00:00] - Intro to Josh Zolin in Part 02 [00:57] - Being "kind" vs. being "nice" as a leader  [03:21] - The magic phrase: "You're better than this"  [05:31] - Debating the "Fire fast" philosophy  [08:13] - Red flags: trusting your gut instinct on new hires  [12:02] - Flexibility & leverage in the workplace  [14:30] - Josh's PTO policy & flexibility value  [18:00] - The power of soft skills in leadership  [21:42] - Wrap-up & guest contact information This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Josh Zolin on: LinkedIn: https://www.linkedin.com/in/joshzolin/   Windy City Equipment (WCE, Inc): https://www.linkedin.com/company/wcecommercial/   Blue Is The New White: https://www.linkedin.com/company/blue-is-the-new-white/   CFESA: https://www.linkedin.com/company/cfesa/  Website:  Windy City Equipment (WCE, Inc): https://wcecommercial.com/   Blue Is The New White: https://www.blueisthenewwhite.com/   CFESA: https://cfesa.com/  To learn more about Josh Zolin, BITNW Academy, or his podcast "Everything They Don't Tell You", visit https://joshzolin.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero talk with Robyn Hass, Founder and Fractional CFO of Mainstreet MEP™ by HVAC Office Solutions and Trade Finance in Ten Podcast, and Fractional MEP CFO/CHRO, FP&A and Change Management Consultant of Robyn Hass Consulting. Robyn shares her insights on managing overhead, scaling efficiently in a service business, and the importance of systems and processes in supporting growth without unnecessary expansion. Whether you're a solo operator or scaling a team, Robyn provides practical advice on reducing operational inefficiencies, improving field-to-office communication, and ensuring good financial practices.   Expect to Learn: -Strategies to control overhead as a business grows - The importance of lean processes and how to cut unnecessary complexity - Best practices for ensuring technicians stay accountable and contribute to accurate data collection - How to use data to gain insights into your business's performance and project cash flow - Advice on supporting solo contractors and small businesses - What it really takes to scale and when to keep things small   Timestamps: [00:00] - Introduction [00:59] - Managing Overhead During Growth [03:38] - Tech-to-Admin Ratio in the Field [07:02] - Importance of Field Data and Receipt Capture [08:41] - Managing Cash Flow and Invoicing Best Practices [10:07] - Training Technicians and Software Adoption [28:25] - Ongoing Training and Communication [14:17] - Supporting Solo Technicians and Small Businesses [18:54] - New Business Offerings: Bootcamps & Reporting Tools [20:43] - Final Thoughts   Follow Robyn Hass: LinkedIn: https://www.linkedin.com/in/jrobynh/ Company LinkedIn: https://www.linkedin.com/company/mainstreet-mep  Company Website: https://myhvacoffice.com/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/     Follow Furman Haynes on:  LinkedIn: https://www.linkedin.com/in/Furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/hvacknowitall1/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Josh Zolin, CEO of Windy City Equipment (WCE, Inc), Founder of Blue Is The New White, and Director Board of Directors in CFESA, to talk about the power of soft skills in the trades. Josh explains why communication, body language, and first impressions matter more than appearance alone. The conversation explores how business owners can build strong team culture, coach technicians the right way, and create an environment where people feel useful and valued. Gary and Josh also discuss balancing compassion and honesty in leadership, giving clear feedback, and helping technicians stay motivated and connected to their work. In this conversation, Josh talks about why soft skills are the difference between good and great in the HVAC industry. He explains how first words, body language, and attitude often matter more than clothing or appearance. Josh and Gary discuss the importance of challenging personal bias, giving honest but respectful feedback, and coaching technicians one-on-one. They also share insights on building a strong team culture, helping employees feel useful, and creating an environment where people stay motivated and grow as leaders.   Expect to Learn: Why soft skills like communication and body language matter more than appearance alone. How first impressions are shaped by words, tone, and micro mannerisms. What business owners can do to build a strong culture and unity within their team. How coaching, leading, and managing each play a different role in employee growth. Why balancing compassion and honesty helps technicians improve and stay motivated.   Episode Highlights: [00:00] - Intro to Josh Zolin in Part 1 [01:34] - Seven Years Later: Soft Skills Discussion [03:00] - Dressing for the Job: First Impressions [05:18] - Tattoos & Changing Workplace Norms [07:27] - Judging Character Over Appearance [11:17] - What "Soft Skills" Really Mean [15:36] - Employee Rut: Passion vs. Employer [19:02] - Coaching vs. Leading vs. Managing [22:42] - Compassion vs. Candor Balance [25:11] - Why "Candor is Kindness."   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Josh Zolin on: LinkedIn: https://www.linkedin.com/in/joshzolin/ Windy City Equipment (WCE, Inc): https://www.linkedin.com/company/wcecommercial/ Blue Is The New White: https://www.linkedin.com/company/blue-is-the-new-white/ CFESA: https://www.linkedin.com/company/cfesa/    Website: Windy City Equipment (WCE, Inc): https://wcecommercial.com/ Blue Is The New White: https://www.blueisthenewwhite.com/ CFESA: https://cfesa.com/  To learn more about Josh Zolin, BITNW Academy, or his podcast "Everything They Don't Tell You", visit https://joshzolin.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jason Walker, National Trainer at HVAC Masters of the Hustle. They discuss entrepreneurship, content creation, and the mindset behind building a brand in the trades. Jason shares how he earned his nickname through sales success and explains the lessons he learned from outsourcing installs and taking on too many podcast sponsors. Gary and Jason also talk about the freedom of business ownership, the challenges of starting out on your own, and the power of creating consistent content to grow your name and opportunities in the HVAC industry. Gary and Jason talk about building a name in the HVAC industry through hard work, business ownership, and content creation. Jason explains how he earned the nickname J Dub Moneymaker and how it shaped his brand, even when facing criticism. They discuss the freedom and stress that come with running your own company, including lessons Jason learned from outsourcing installs and taking on too many podcast sponsors. Gary shares his experience moving from residential to commercial work and the mistakes he made starting out on his own. They close by highlighting the importance of consistent content, learning from failure, and staying true to your values in the trades.   Expect to Learn: How Jason earned the nickname J Dub Moneymaker and built his brand in the HVAC industry. The pros and cons of business ownership and the freedom it can bring to family life. Lessons learned from outsourcing installs and the challenges that came with it. Why taking on too many sponsors can hurt a podcast and turn listeners away. How consistent content creation can grow your reputation and open new opportunities. Episode Highlights: [00:00] - Intro to Jason Walker in Part 02 [00:57] - HVAC installs as art and Alex Ivy LED influence [02:10] - Origin of "J Dub Moneymaker" nickname [04:57] - Redefining "hustle" in the trades [06:43] - Gary's biggest failure: waiting too long [07:45] - Jason's failures: outsourcing & over-sponsoring [11:31] - Gary's installation mistake: lack of prep & help [14:40] - Why content creation matters for recognition [19:09] - First viral video & platform preferences [20:34] - Wrap-up & closing thoughts This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Jason Walker on: LinkedIn: https://www.linkedin.com/in/jason-walker-626409201/  Website:  HVAC Masters of the Hustle: https://hvacmastersofthehustle.com/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jason Walker, National Trainer at HVAC Masters of the Hustle. Jason shares his approach to sales in the HVAC industry, focusing on building trust, using data to present solutions, and creating strong relationships with customers. The conversation covers the importance of culture within a company, supporting technicians in the field, and delivering white-glove service to stand out in a competitive market. Gary and Jason also discuss the challenges of running a one-man business, knowing when to grow, and how mindset plays a key role in long-term success. In this conversation, Jason talks about building trust in HVAC sales by using clear data and strong relationships instead of being pushy. He explains why technicians should present findings step by step to avoid overwhelming customers and how open-ended questions lead to better results. Jason and Gary discuss the challenges of running a one-man business and knowing when growth makes sense. They also share insights on creating a strong company culture, taking care of employees, and delivering a high level of service that stands out in the residential market. Expect to Learn: Why building trust with customers makes sales easier and removes the need to be pushy. How presenting data step by step can improve buy-in and reduce overwhelm. What challenges come with running a one-man HVAC business and choosing when to grow? How strong company culture can improve employee morale and customer experience. Why delivering high-level service and focusing on relationships can help a company stand out in the residential market. Episode Highlights: [00:00] - Intro to Jason Walker in Part 1 [01:59] - Podcast of the Year  [02:59] - Data-Driven Sales  [05:46] - Involving Clients in Troubleshooting  [07:45] - Talking Yourself Out of a Sale  [10:31] - Gary's One-Man Show Setup  [13:16] - Jason's Career Leap  [17:33] - Creating a Safe Work Culture   [19:46] - The "Scrap Copper Lunch" Story   [22:59] - White Glove Service Details   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jason Walker on: LinkedIn: https://www.linkedin.com/in/jason-walker-626409201/  Website: HVAC Masters of the Hustle: https://hvacmastersofthehustle.com/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero talk with Robyn Hass, Founder and Fractional CFO of Mainstreet MEP™ by HVAC Office Solutions and Trade Finance in Ten Podcast, and Fractional MEP CFO/CHRO, FP&A and Change Management Consultant of Robyn Hass Consulting. Robyn shares her journey of building Core Mechanical, a company that successfully scaled and was eventually sold to private equity. She discusses the importance of focus in business, financial systems, and the strategies behind scaling operations, particularly for those starting small in the HVAC industry. She offers invaluable insights on niche selection, managing overhead, and the systems and tools that were crucial for her company's success. Robyn also talks about how to support solo business owners and the challenges they face in managing their businesses effectively.    Expect to Learn: - Why focus is key when scaling your business and how choosing a niche helped Robyn's company grow. - The importance of financial systems and why investing in software like QuickBooks and field management tools early on can save you headaches later. - How to manage cash flow effectively and the overhead challenges that come with scaling. - Why it's crucial to train your technicians properly and capture all job data from day one. - Robyn's advice for solo entrepreneurs, why you don't always have to grow to be successful and how to partner with others. - The best ways to ensure financial health and how understanding your net margin is more important than EBITDA. - Robyn's new offerings for business owners, including resources, boot camps, and reporting tools to help scale more efficiently.   Timestamps: [00:00] - Introduction [02:05] - Starting Core Mechanical [04:04] - Importance of Focus in the Early Stages [05:20] - The Risk of Spreading Thin [07:29] - Challenges for Small Business Owners Doing Everything [08:29] - Setting Up Systems in the Early Days [10:08] - The Need for Proper Accounting and Software [12:50] - When to Hire and the Cash Flow Challenge [13:18] - Managing Cash Flow [14:23] - The Owner's Role in Scaling [15:51] - True Profit Margins and EBITDA [17:23] - The Difference Between EBITDA and Net Profit [19:24] - Setting Owner Salaries and Business Growth [21:20] - Thoughts on Cash Payments   Follow Robyn Hass: LinkedIn: https://www.linkedin.com/in/jrobynh/ Company LinkedIn: https://www.linkedin.com/company/mainstreet-mep Company Website: https://myhvacoffice.com/   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Follow Furman Haynes: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Instagram: https://www.instagram.com/workhero__/ 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with John Anderson, Senior Regional HVAC Technical Trainer at Sila Services and former Service Manager and Technician at Burns & McBride Home Comfort. They discuss the shift away from using manifold gauge sets in favor of digital probes and low loss fittings. John explains how modern tools can reduce system contamination, improve accuracy, and speed up processes like charging and evacuation. The conversation also explores the benefits of apps like MeasureQuick for diagnostics and training. Gary and John highlight how smart tools and good habits lead to better HVAC service and fewer callbacks. Gary and John talk about working without manifold gauge sets and how using digital probes can make HVAC work faster, safer, and more accurate. John shares how most residential jobs can be done without a manifold and explains why probes, low loss fittings, and proper charging tools are more efficient. They discuss best practices for recovery, evacuation, and charging while avoiding leaks and damage. John also explains how apps like MeasureQuick help techs understand system issues faster and more clearly. They wrap up by stressing the value of training, good habits, and using the right tools to reduce callbacks and improve system performance.   Expect to Learn: Why digital probes can replace manifold gauge sets for most HVAC jobs. How to charge systems using tees, ball valves, and liquid charging adapters. The risks of overtightening service valves and how to avoid damage. Why MeasureQuick helps techs find system issues faster and more clearly. How smart tools and better habits reduce callbacks and boost performance.   Episode Highlights:  [00:00] - Intro to John Anderson in Part 02 [01:16] - Topic intro: Not always gauging up [03:44] - Probes vs. manifolds debate [05:09] - Digital manifolds & modern tool preferences [08:27] - Future of HVAC tools: probes with low-loss fittings [10:42] - Real example: Bluetooth probes catching tech error [13:48] - Using Measure Quick for deeper diagnostics [18:54] - Time efficiency & preventing callbacks [21:35] - Wrap-up & plans for future talk   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest John Anderson on:  LinkedIn: https://www.linkedin.com/in/john-anderson-188093251/   Sila Services: https://www.linkedin.com/company/silaservices/   Burns & McBride Home Comfort: https://www.linkedin.com/company/burns-&-mcbride-home-comfort/    Website:  Sila Services: https://www.silaservices.com   Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss the essential but often overlooked side of running an HVAC business's financials with  April Sackfield, Director of Operations at NumberConstruct and Fiscal Management Group, who brings a wealth of knowledge on business finance and systems tailored for service-based companies. The focus is on empowering technicians and small business owners with the tools and understanding they need to successfully transition from the field into entrepreneurship. April supports HVAC business owners in optimizing their operations for profitability and growth. Her practical advice is drawn from real-world experiences and deep industry insight.   Expect to Learn - How aspiring HVAC business owners can prepare financially before launching their company. - The pros and cons of "rage quitting" versus planned business exits. - The importance of field service management (FSM) software and how it supports accurate job costing. - Common mistakes with accounting software like QuickBooks and how to avoid them. - Strategies for setting up flat rate pricing systems that reflect actual job complexity and labor costs. Episode Breakdown with Timestamps  [00:00:00] – Introduction [00:00:55] – Preparing to Start an HVAC Business [00:02:58] – "Rage Quitting" vs. Strategic Business Exit [00:06:51] – Tools and Software for Job Costing [00:10:01] – Flat Rate Pricing vs. Time and Materials [00:15:14] – Managing Job Data and Technician Tracking [00:18:30] – Common FSM and Accounting Software Pitfalls [00:21:04] – Personnel & Bookkeeping Best Practices [00:23:38] – The Role of Automation & AI in Accounting   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/     Follow  April Sackfield on:  LinkedIn: https://www.linkedin.com/in/aprilsackfield/ Instagram: https://www.instagram.com/april.sackfield/?hl=en Follow NumberConstruct on: Facebook: https://www.facebook.com/people/NumberConstruct/61560939563809/# Website: https://numbercon.com/ LinkedIn: https://www.linkedin.com/company/numbercon  Instagram: https://www.instagram.com/number.con/?hl=en Follow Fiscal Management Group on: Website: https://www.fiscalaccounting.ca/ LinkedIn: https://www.linkedin.com/company/fiscalmanagementgroup/ Instagram: https://www.instagram.com/fiscalmanagement/ Follow Furman Haynes: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Instagram: https://www.instagram.com/workhero__/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by John Anderson, Senior Regional HVAC Technical Trainer at Sila Services, Formerly Service Manager and Technician at Burns & McBride Home Comfort. John shares his insights on using analog and digital manifold gauges, discussing their pros, cons, and practical use in the field. The conversation covers the shift from analog to digital tools, the value of maintaining equipment instead of replacing it, and the importance of proper airflow diagnosis before adding refrigerant. Gary and John also talk about technician habits, training methods, and how using long hoses can lead to refrigerant loss over time. In this conversation, John talks about the use of analog and digital manifold gauges in HVAC work. He explains how analog tools helped early in his career and why digital tools now offer faster and more accurate results. John and Gary discuss why learning airflow checks should come before using gauges and how poor airflow can lead to system freeze-ups. They share real job stories showing how small issues like dirty filters or low fan speed can cause big problems. The talk also covers how long hoses can slowly remove refrigerant and why technicians should focus more on maintenance than replacements. Expect to Learn: Why learning airflow diagnosis is more important than checking refrigerant first on service calls. How analog and digital gauges compare in accuracy, speed, and ease of use. What risks come from using long manifold hoses during regular maintenance? How regular gasket and hose repairs can extend the life of your manifold gauges. When digital tools can speed up technician training and reduce callback issues.   Episode Highlights:  [00:00] - Intro to John Anderson in Part 1 [01:40] - Problems & Maintenance of Old Analogue Gauges [05:45] - Should New Techs Learn on Analogue First? [07:52] - The Weak "Battery Argument" for Analogue [10:07] - Story: Unnecessary Gauging During Maintenance [13:32] - Airflow Issues vs. Refrigerant Charge [14:51] - Case Study: Frozen Coil & Compressor Failure [18:58] - How Long Hoses Create "Phantom" Leaks   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest John Anderson on: LinkedIn: https://www.linkedin.com/in/john-anderson-188093251/ Sila Services: https://www.linkedin.com/company/silaservices/ Burns & McBride Home Comfort: https://www.linkedin.com/company/burns-&-mcbride-home-comfort/  Website: Sila Services: www.silaservices.com  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss one of the most essential components of running an HVAC business: the financials.April Sackfield, Director of Operations at NumberConstruct and Fiscal Management Group, dig into the fundamentals of accounting, job costing, margins, and profitability. This episode is especially valuable for small business owners, new HVAC entrepreneurs, and technicians considering going independent. With a background in marketing, tax, and audit, April brings a rare blend of strategic insight and real-world financial know-how, especially when it comes to helping mom-and-pop operations become sustainably profitable.   Expect to Learn - Why over 50% of home service businesses aren't profitable, and how to avoid that trap - The difference between gross and net profit, and why both matter - How to properly price a service using margin-based formulas - What job costing really is and how to start tracking it effectively - Common money leaks in install jobs and how to spot them before they hurt your bottom line   Episode Breakdown with Timestamps: [00:00:00] - Intro & Welcome [00:00:41] - From Marketing to Accounting [00:01:59] - The Profitability Problem [00:03:45] - Gross vs. Net Profit Explained [00:05:34] - Pricing Example: The $20 Capacitor [00:11:25] - The Hidden Costs Behind Every Job [00:13:34] - What is Job Costing? [00:18:07] - Diagnosing Profitability Issues in Install Jobs   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Follow Furman Haynes: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Instagram: https://www.instagram.com/workhero__/    Follow April Sackfield on: LinkedIn: https://www.linkedin.com/in/aprilsackfield/ Instagram: https://www.instagram.com/april.sackfield/?hl=en   Follow NumberConstruct on: Facebook: https://www.facebook.com/people/NumberConstruct/61560939563809/# Website: https://numbercon.com/