Let's Talk Supply Chain

Welcome back to Blended! It's episode 31, I'm joined by a brand new panel of inspirational professionals and, today, we're talking about education and bias. It's a topic that's close to my heart, with my own educational and career journey. And, it's a topic that has increasingly come under the spotlight recently in light of the labor shortages and trending workplace changes we've seen industry-wide. So now is the perfect time to really explore what's going wrong, or right, with the way we think about education in the workplace. Today, our guests will be diving into education and sharing their own experiences; exploring the hiring practices that often continue to support bias; reflecting on what the next generation are doing and thinking about when it comes to education and their careers; and sharing their words of advice for how organizations can tackle education bias and create more diverse workplaces. IN THIS EPISODE WE DISCUSS:   [00.44] Introductions to our Blended panellists. Rose – CEO and Principal Consultant at The Opening Door Jennifer – Executive Director at TMSA (Transportation Marketing and Sales Association) Stella – Professor at Towson University "Education bias is somebody being treated differently, or unfavorably, based on their educational background, where they went to school and what level of education they have." Rose [02.32] The group give an overview of education bias, and what it means to them. "It was instilled in me from the second I was born: education, education, education… When I finished my degree, I felt that if I wanted to make more money, if I wanted to really excel in the corporate world, I had to have an MBA. And it took me a long time to think deeper about why I felt that way, and if I really needed it to be successful. " Rose [05.09] The panel share their personal experiences, their level of education and how important it has been to their professional career. Sarah's experience of 'only' gaining a high school diploma; then studying at night school, trying different things, and gaining certifications whilst working, in order to boost her professional career Different types of education, eg. degree vs industry certifications, high school vs. higher education Stella's experience of switching fields from her degree to her master's; how a previous employer allowed her flexibility to pursue a PhD; and why she ultimately changed career, from the pharmaceutical industry to academia Stella's experience of opportunity in America versus in India, and her parents encouragement of higher education Rose's experience of being raised with the importance of education, and finally coming to terms with the fact that it might not be as important as she was raised to believe The assumption that additional education equals money and success The cost of education Jennifer's experience of teaching at a community college, and as a parent of a child with ADHD Continued education in the workplace Responsibility "Companies say 'we want to retain more employees, what can we do?' Well, help develop them! Develop them, make them want to stay with you. Sometimes simple questions have simple answers, we just have to take the time." Jennifer [23.14] The group discuss education bias within industry, and the age-old debate of experience vs education. "To be on a tenure track, you typically have to have a PhD. And then once you get into your field, then it becomes rank – are you an assistant professor, associate professor or professor – so you still have a PhD, but rank becomes an issue." Stella Stella's experience working in academia Differing ranks and salaries within the workplace, even with the same level of education Stereotypes and judgements about different types of PhD, eg 'they're just liberal arts' Elitism Ego Affinity bias Importance of diversity "It's hard to acknowledge and recognize your ego… but if we build more self-awareness, we can start to realise when our ego is leading things in the wrong direction, and the more we address that, we would see less bias." Rose [38.57] The panel reflect on what they're seeing in the market around education bias and hiring practices. Job descriptions Expectations The importance of not dismissing people if they don't have the 'perfect' educational background Using technology to pre-filter applications Asking the right questions Role of HR – who is hiring/writing job descriptions? Input from the team who will work with new hires The pace of evolving technology – education getting out of date The structure of a resume How many years' experience equals a degree? What do you actually want out of your career? Self-taught knowledge Power of self-belief "I think we put too much emphasis on education and not experience, but there is a catch 22. Because the requirement for an entry level job is 5 years – that doesn't make sense!" Jennifer [54.13] The group put the spotlight on the next generation, and what they're thinking about when it comes to education and ongoing learning. Need for more authenticity in the workplace Young people building personal brands Exploration of self-employment and entrepreneurship Greater understanding of new technologies Giving people a chance Parents, educational institutions and communities working together   [1.04.57] The panel sums up their thoughts from today's discussion.   RESOURCES AND LINKS MENTIONED:   You can connect with Rose, Jennifer and Stella over on LinkedIn. If you enjoyed this episode and want to hear more, why not check out 328: Blended – Breaking the Class Ceiling, or 265: Blended – DEI in the Workplace – Not Just The Smart Thing To Do, But The Right Thing To Do. Check out our other podcasts HERE.

Today I'm joined by Envase Technologies, a game-changing TMS provider that is on a mission to guide the freight industry into a more sustainable and profitable future. Envase bring together everything you need to gain visibility and control over your operations, expose inefficiency, and de-clutter your system, including industry-leading TMS options to fit your needs, business intelligence, rate management tools, an integrated mobile driver app, and a complete marketplace. Today Larry Cuddy, CEO of Envase Technologies, joins me to chat all about the company; the power of strategic mergers and acquisitions; putting a focus on optimization, as well as visibility; and the importance of industry-wide collaboration.   IN THIS EPISODE WE DISCUSS:   [06.32] An overview of Envase Technologies – what they do and how they help their customers. "Envase is a digital drayage intermodal platform... and we're helping optimize terminals." [07.25] Larry's founder journey, and why he decided to tackle a fragmented market by establishing Envase and taking a proactive approach to mergers and acquisitions. "We all got along as competitors, and now we're all on the same team!" [09.00] Why Larry is passionate about 'getting his hands dirty' in business, and the importance of collaboration. "It gets back to culture… so we lead by example. I would never ask anybody to do anything that I haven't attempted." [10.33] Larry announces some breaking news, and explains the impact it will have on the industry, and Envase customers. "It's so exciting, because nothing has been attempted like this!" [12.16] The landscape of the current market, and Larry's reflections on the key challenges and trends. "There's a real big spotlight on visibility and transparency… but ultimately where everyone wants to get to is optimization, and that's the thing that everybody overlooks." [14.47] Larry's advice for organizations starting their digital transformation journey; how they can identify the available options; and the conversations Envase have with their own clients to discover the best solutions for them. [17.53] The challenges facing Envase's customers, and how Envase can help. "We still fight the fight every day about collaboration… people want to be protective of their data, they don't want to share, they don't want to be friends – so we take a very different approach." [19.27] From collaboration to data, the future for the industry. "We've got air, we've got ocean, we've got LTL, we've got truckload. We've got all these different modes, but nobody shares the same DNA in order to say 'hey, this is how we do this better!'" [21.23] The future for Envase Technologies. "We're never happy with the status quo!" RESOURCES AND LINKS MENTIONED:   Head over to Envase Technologies' website now to find out more and discover how they could help you too. You can also connect with Envase and keep up to date with the latest over on LinkedIn, Facebook, YouTube or Twitter, or you can connect with Larry on LinkedIn. If you enjoyed this episode, and want to hear more from Envase Technologies, check out episode 311 featuring Allen Thomas, Chief Commercial Officer at Envase. Allen told me all about the company and what they do; the importance of digitizing drayage; how simplicity empowers growth; and why the freight industry is vital to the future of the nation. This episode was filmed at Manifest 2023. If you want to hear another fantastic episode filmed at the event, why not check out episode 322, Innovative Asset Tracking Made Easy, with Blackberry Radar. Check out our other podcasts HERE.

Today I'm joined by Nipendo, a forward-thinking software brand that is on a mission to improve how buyers and suppliers work together to combat Source-to-Pay inefficiencies and costs. The Nipendo platform is an intelligent intermediator between buyers and suppliers, using technologies like Robotic Process Automation, Artificial Intelligence and Machine Learning, to streamline interactions and benefit all trading partners. The Nipendo platform is used by cross-vertical medium-sized and large companies across the globe, helping them reduce costs and improve procurement and supply chain efficiencies, as well as supporting their competitive strength. Today Paul Noel, Chief Revenue Officer at Nipendo, joins me to chat all about the company and what they do; their recent acquisition by Amex; changing the game in a flooded SaaS market; helping brands to embrace digital transformation processes; and the importance of bringing buyers and suppliers together in mutually beneficial partnerships.   IN THIS EPISODE WE DISCUSS:   [06.38] How and why Nipendo was founded, and what attracted Paul to the brand. "It was that approach – much more additive than disruptive – that really intrigued me as the new age of spend management." [10.34] An overview of Nipendo – what they do and how they help their customers. [12.55] Buyers: their key challenges, how the Nipendo platform works for them, and the benefits it delivers. [15.02] Suppliers: their unique set of obstacles, and what the Nipendo platform looks like from a seller's perspective. "As buyers get their act together more, it forces more requirements on the suppliers… the big saving for suppliers is having one place where they can work with multiple customers." [17.45] The impact of facilitating buyers and suppliers to work more successfully together, at a business and industry level. "People stop doing tedious things!... The pandemic gave everyone a shot in the arm - people started thinking 'what am I doing that's value add, what am I doing that can be automated?'" [21.15] Paul's thoughts on digitization and what he thinks organizations have been doing wrong, and right. [23.56] What integration and onboarding look like with Nipendo. "The availability of your IT can be a block, but when you've figured that out, the rest of is pretty easy. We're going to do the heavy lifting, because we'll make sure that message is going to flow through whatever pipe you open up, it's just a matter of opening that pipe." [27.44] The ideal client for Nipendo. [29.46] Several case studies showing how Nipendo helped key clients improve efficiency, collaboration and communication, ultimately supporting overall business growth, optimization and cost reduction. [34.06] The future for Nipendo. "2023 you'll see our name out there for a more holistic approach that a mid-market company can use, so they can leverage technology to walk and talk like a big guy, without having to be a big guy." RESOURCES AND LINKS MENTIONED:   Head over to Nipendo's website now to find out more and discover how they could help you too. You can also connect with Nipendo and keep up to date with the latest over on LinkedIn, Facebook or Twitter, or you can connect with Paul on LinkedIn. If you're in the mood for a good read, check out our Women In Supply Chain blog interview with good friend of the show Sarah Scudder - she talks all about how, in the early days of her career, learning that procurement and marketing weren't collaborating led to her breakthrough moment. Check out our other podcasts HERE.

Today I'm joined by Paccurate, a forward-thinking logistics tech brand that is on a mission to make shipping more sustainable for your business, and the planet – all through packing. Paccurate is the only patented cartonization solution that optimizes for transportation costs directly. Designed to save you cost and waste, and deliver impactful efficiency gains, the Paccurate API is fast, flexible and smart. Today James Malley, CEO and co-founder at Paccurate, joins me to chat all about the company: what they do; tackling the challenge of rising fulfilment costs; why right-sizing isn't enough; and making a commitment to sustainable solutions.   IN THIS EPISODE WE DISCUSS:   [05.51] James' career journey and how, and why, he came to co-found Paccurate. [07.12] Some of the key challenges Paccurate customers are facing right now, when it comes to packing, fulfilment and logistics. "The costs associated with fulfilment went up extremely fast during the pandemic, and the problem is that the pandemic has started to wane, but the costs have not slowed down – they keep rising." [08.45] An overview of Paccurate – what they do and how they help their customers. "We help shippers figure out which sized cartons they need to keep in their warehouses and stores, and then we provide a fast API that helps them generate packing plans in real time." [12.15] James explains exactly what cartonization means. [13.08] Common packing mistakes, how Paccurate are different, and some of the benefits that brands can expect when they work with them, from cost savings to risk mitigation. "Typically people try to make the boxes smaller, but you can go further than that – you can optimize the boxes for the journey that they're going to take." [15.57] The Paccurate algorithm, and how it uses AI to model a space and simulate the best solutions. "Everything with packing is really about finding the balance." [17.22] Why sustainability is so important to Paccurate, and how they are helping their customers to meet key ESG goals. "People have to be mindful that there is an emissions cost to paper as well… so we try to put numbers to that for our customers." [19.11] The quick and easy onboarding and implementation process with Paccurate. [20.09] Paccurate's ideal client. [21.02] From taking additional trucks off the road to improving carrier relationships, a closer look at the positive impacts of utilizing Paccurate's cartonization solution. "In the average package, that looks OK if you eyeball it, there's actually a huge amount of potential." [22.53] The future for Paccurate.   RESOURCES AND LINKS MENTIONED:   Head over to Paccurate's website now to find out more and discover how they could help you too. You can also connect with Paccurate and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with James on LinkedIn. If you want to find out more about packaging, why not check out episode 216, Sustainable Packaging Trends, featuring Sarah Scudder, President & CRO at Real Sourcing Network and a superstar in the packaging space, who is helping to change the way we think about how the products we sell, and use, are packaged. She chats all about single vs multi-use plastics, recycling vs reusing, innovations in the packaging space, and the impact more sustainable packaging can have on both businesses and the environment. And if you're thinking about how you can tackle your own sustainability goals, why not read Achieving Sustainability Goals in Supply Chain Delivery, in which FarEye CEO Kushal Nahata talks more about addressing CO2 emissions, and the ripple effects of the COP26 conference on supply chain delivery. Check out our other podcasts HERE.

Today I'm joined by SEKO Logistics, a global, market-leading provider of logistics services who are small enough to care, but big enough to scale, for shippers around the world. SEKO provides complete supply chain solutions, specializing in transportation, logistics, forwarding and warehousing. Powered by their innovative and customizable IT solutions, SEKO provide a seamless flow of information, giving their ever-growing customer base true supply chain visibility. With over 120 offices in 40 countries worldwide, the SEKO model enables customers to benefit from global implementation experience, coupled with vital in-country knowledge and service at the local level. Today Brian Bourke, Chief Growth Officer at SEKO Logistics, joins me to chat all about the company and exactly how they help their customers; supply chain visibility; the importance of customer satisfaction; and the increasing trend for using supply chain as a competitive advantage.   IN THIS EPISODE WE DISCUSS:   [07.30] Brian's career journey, and the huge growth that he's helped to drive at SEKO. "We doubled in a size [within a year]… it's a testament to our investment and expansion in ecommerce, ecommerce logistics, international ecommerce shipping, home delivery and last mile!" [09.29] An overview of SEKO Logistics – what they do and how they help their customers. "Wherever our clients are sourcing from, we can help them bring it into their home market. And, from there, it's all about connecting to ecommerce." [15.31] The exponential growth that SEKO experienced during the pandemic, and what they learned. "It used to be, clients in the same industry followed similar patterns. Well that's no longer the case. Everyone is unique: everyone's implementing different things at different times, launching new sourcing in new countries, slowing down their supply chain, speeding it up… all of these things are happening in real time." [19.53] SEKO Live's easy onboarding and implementation process, and the solutions' ideal customer. "It's a disjointed process. We want to create a seamless, integrated, on-brand and ultimately easy process." [22.15] A case study showing how SEKO Live helped a key customer to identify which vendor was causing the most service issues with their deliveries, so that they could be laser-focused in creating solutions that reduce returns and ultimately save money. "Having agile, nimble, flexible, responsive partners that can help you pivot has been ever more critical." [24.01] From strategic partnerships and acquisitions to the growth of e-commerce, the future for SEKO Logistics. "There's an ecosystem out there, and we should all leverage it… it's so important to partner with, and purchase from, best-in-class providers. Technology is critically important – but you don't need to do it all on your own anymore!" RESOURCES AND LINKS MENTIONED:   Want to dive in a little deeper? Head over to SEKO Logistics' website now to learn more and discover how they could help you. You can also connect with SEKO Logistics and keep up to date with everything they have going on over on LinkedIn, Twitter or Facebook, or you can connect with Brian on LinkedIn. You have your option, so take control of your demand chain today. If you enjoyed this episode, and are interested in learning more about the challenges and opportunities to be found in shipping, why not check out No Bullshipping with Hope White, one of our incredible live shows, that regularly features the key players, and their suppliers, that support both the global and domestic supply chain. And if you're thinking about how ecommerce has changed as we head into 2023, why not listen to 238: Year In Review, featuring journalist and logistics tech expert Eric Johnson - what a year 2022 has been! Check out our other podcasts HERE.

It's the fourth and final episode of our Sifted mini-series! Last week in episode three, I was joined by Caleb Nelson, Chief Growth Officer, to talk all about Sifted's Parcel Audit solution for shippers; how it can identify and recover lost revenue; how the boom in ecommerce has impacted shippers; and the power of strategic automation. And today in episode four, we'll be turning our attention to Sifted's Contract Management Suite. I'm joined by Adam Moulding, Chief Innovation Officer, to talk all about the platform; helping customers to go beyond a one-and-done negotiation mindset; the importance of strengthening business relationships; and the role of innovation in the future of supply chain.   IN THIS EPISODE WE DISCUSS:   [01.43] Some of the big challenges around contract management in the current climate. "Contracts have become even more difficult, there are a lot more vendors… and figuring out all of the supply chain components – contracts, what's active, what discounts are expiring – has become a real challenge for businesses… who's profession isn't supply chain!" [03.29] An overview of Sifted's contract management suite – how it helps its customers, and how it helps to tackle those key challenges. "It's about providing visibility… You need to be looking at your contracts. And you need to be comparing those contracts to your every day shipping profile." [07.06] A closer look at what customers can do within Sifted's contract management suite platform, and the different ways they can hone contracts and optimize their shipping strategies. "How do I know what I should be doing on a daily basis, and how do I measure whether or not I am doing it?" [11.28] An explanation of re-rating, how Sifted's solution allows customers to run re-rating scenarios, and how it empowers them to make confident data-driven decisions. "We're breaking down those variables into easily understandable changes… anybody can go in and play with the numbers and understand 'how does this impact?'" [14.01] A closer look at Sifted's contract monitoring, and how it helps take customers beyond a one-and-done negotiation mindset. "They say that data is the new gold but really, data insights are the most valuable thing." [20.02] The role of innovation in setting businesses up for success now, and in the future; and its importance to the overall future of supply chain. [22.56] A closer look at Sifted's newly launched compliance tool, what it does and how it complements the existing range of Sifted solutions. [25.53] The ideal client for Sifted's contract management suite. [26.58] A case study looking at how Sifted helped a key client find solutions to a huge rise in shipping costs, ultimately helping them to reduce costs whilst increasing business. [32.13] Adam's key takeaways from the mini-series, and his predictions for the industry as we head into 2023. "Businesses and shippers have to be flexible and adaptable – to carrier changes, to market changes, to supply chain blockages and all of the different things that are going to be thrown at them." RESOURCES AND LINKS MENTIONED:   Head over to Sifted's website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Adam on LinkedIn. If you enjoyed the show, make sure you catch up on any episodes of our Tomorrow's Insights Delivered Today mini-series that you might have missed. Listen to Episode 1, Empowering Confident Decisions, Episode 2, A Shipper's Crystal Ball and Episode 3, Enabling Operational Automation. Check out our other podcasts HERE.

It's episode 15 of Blended: I'm joined by another incredible panel of guests and we're talking about ageism. When it comes to the spectrum of topics in the DEI world, it's not the most talked about, so it's important to open it up, hear what others have to say and learn something new. And that's exactly why we do the show: diving into other people's experiences, leaning into empathy, engaging with new points of view – it's what opens up our minds and makes us all better employees, leaders, entrepreneurs, and people. Today we'll be diving into our guests personal experiences with ageism; why ageism isn't just an issue for the old; ageism's place within the larger context of DEI discussions; and the panel will be sharing their advice for creating more inclusive workplaces.   IN THIS EPISODE WE DISCUSS:   [0.32] Introductions to our Blended panellists. Lisa – Supply Chain Manager at Rapala VMC Corporation Lavinia – Founder and Host of Women in Blockchain Talks Brendan – Founder and CEO at AccidentPlan Leona – Chief Technology Officer at Benefits Data Trust Rebecca – Assistant Director, Vessel Services Division at T&T Salvage LLC "At my dinner table, there's nobody smarter than the oldest teenager and nobody dumber than a boomer!" Brendan [06.02] The guests share their own experiences with ageism, and reflect on why it continues to be an issue within the workplace and society overall. Dynamic between generations How old you look vs how old you are Capability, experience and knowledge The truth behind assumptions The words we use, their implications and reshaping the conversation "I've had people assume that I don't understand how to use something as simple as Facebook. I've built systems more complex than Facebook! …There's an assumption that, if you're of a certain age, you don't understand." Leona [32.14] The panel discuss how we can better support people as they move through their careers, and ensure that at every stage, it's working for everyone. Job shadowing and mentorship Cultural belonging and creating safe spaces Allyship and finding your voice Fear of losing your job Policies and procedures Bias – challenging each other and modelling for others Leadership "How do you develop a culture where speaking up is acceptable? We can educate ourselves and have the right motives, but to put that out into the universe requires courage. And that's the systemic change we need to see, this overwhelming sense of courage to speak for truth." Rebecca [56.42] The group dig deeper into the reasons that ageism is rife throughout society, and how we can move out of a culture of divided workplaces. "Unless you're willing to stand up and support someone else's action, change is very slow and you only see it many years after the damage has been done." Lavinia [1.06.08] The panellists consider ageism alongside other issues within the world of diversity and inclusion, and why we don't talk about it as much as we should. Self-reflection, introspection and challenging our own bias Learned bias Creating two-way conversations and non-toxic dialogues Courage to face push back Self-development [1.15.20] The panelists sum-up their learnings from today's discussion.     RESOURCES AND LINKS MENTIONED:   You can connect with Lisa, Lavinia, Brendan, Leona and Rebecca over on LinkedIn. Check out our other podcasts HERE.  

In today's episode of Women In Supply Chain, I'm joined by Donna Wilczek: innovator, business leader, tech strategist and inventor. Donna is a SaaS technology executive who, over the course of her 20 year career, has worked at major names like IBM and Accenture. As well as currently serving as the senior vice president of product strategy and innovation at Coupa Software and on the board of Optimizely, a digital experience platform, Donna is also an inventor and technology innovator. Today Donna will be talking to us about her career so far; her passion for tech; her innovative spirit and talent for invention; and she'll be sharing her experiences as a woman in the industry, and her words of advice for all of the women following in her footsteps.   SHOW SPONSOR: Apex Logistics are proud to sponsor Let's Talk Supply Chain's Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we're passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website.   IN THIS EPISODE WE DISCUSS: [05.35] Donna's background and how her natural curiosity and interest in continuous improvement led her to a career in tech. "I was able to join the field at a really interesting time of change… I loved the notion that we would be creating a new frontier and trying to figure it out." [07.11] How Donna's early career and experiences at IT brands like Accenture and IBM fuelled her curiosity; and how the industry has changed. "When I joined Coupa, the company was fully 100% cloud, and even 10 years ago, that was a very difficult conversation to have with IT organizations!" [09.59] Donna's role as senior vice president of Product Strategy and Innovation at Coupa. "We think 'how would it work, if we were able to do anything!' And that is the most thrilling part of my role. We're not limited by anything, other than our creativity and imagination." [12.07] Why diversity and inclusion is so important in the workplace. "We have a saying at Coupa: 'none of us is as smart as all of us!'" [13.28] How Coupa has changed over the last 10 years, Donna's pride and excitement in playing a part in helping them to scale and go public – and why it's important to get comfortable with being uncomfortable. [16.40] Donna's new role as a board member at Optimizely, a closer look at what they do and the key trends of responsive experimentation and personalization. "Optimizely is a recognition that the customer experience is now a digital experience." [19.07] How Donna came to secure a board position, and her advice for other's looking to explore a similar position. [22.55] Donna's talent for invention, why it's important for her to nurture her creative side and how she supports other's in gaining their own patents and protecting their work. "The patents from my history show that I was able to take something, look at it differently and then do something special with it." [26.25]  Donna's experiences as a woman in the industry, and how she helps to echo minority voices. [30.41] The mentors that have helped to inspire and support Donna throughout her career. [31.26] What the future holds for Donna, and for innovation and collaboration at Coupa. [33.13] Donna's words of advice to all of the women following in her footsteps.   RESOURCES AND LINKS MENTIONED: You can connect with Donna over on LinkedIn or Twitter. Check out our other podcasts HERE.

In today's episode of Women In Supply Chain, I'm joined by multi-award-winning supply chain leader Darcy MacClaren. Darcy MacClaren is a strategic global leader who has spent 30 years growing, differentiating, and improving businesses through technology transformation with a focus on supply chain. She has held various leadership roles at SAP over the last ten years and currently serves as the Senior Vice President of Digital Supply Chain and Industry 4.0 for SAP North America. Darcy is passionate about collaboration, and committed to guiding organizations in their digital transformation journey through innovative technology and next-generation business processes. Today Darcy will be talking to us about her career so far; the role of sponsors, as well as mentors; building a support network for women; and putting a focus on helping companies build resilient, agile, and sustainable supply chains. Plus, she'll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR:   Women fuel the success of some of the world's most successful businesses, yet barriers still exist. SAP is committed to supporting and elevating a new generation of women to profoundly lead and impact global supply chains and are proud to support the Women in Supply Chain Series and its efforts. Supply chains need to evolve from low-cost and optimized to risk-resilient and sustainable and SAP can help. SAP Digital Supply Chain solutions connect the entire process — design, planning, manufacturing, logistics, maintenance, and service; connecting your supply chains to the rest of your business and all your contextual data; supporting your efforts in alleviating risk in your supply chains. SAP is the market leader in enterprise application software and for the last 50 years has been helping companies to run better. Find out more at sap.com/scm   IN THIS EPISODE WE DISCUSS:   [06.53] Darcy's ambition as a young person, and how a role at Hewlett Packard in the early days of her career set Darcy on a path to success. "Right from a young age, I knew I wanted to be successful, I knew I wanted to be powerful – but I didn't know what that meant." [09.18] How Darcy found supply chain, why her strengths were such a good match, and why she really fell in love with the industry. [13.02] Why Darcy found her voice early on in her career, and how she came to appreciate the magnitude of supply chain and the impact it had on people's lives. "I do a lot of mentoring for folks entering the field and I always let them know: 'you know more than you think you know. You just don't have the confidence yet.'" [16.59] Why Darcy joined SAP, her journey at the brand over the past 11 years and why she's so passionate about it. "When you work at a smaller niche company, many times you look around the room and you're the most experienced person there. I wanted to learn from senior executives, the best in the world, and really grow myself as a leader." [20.33] Darcy's current role as Senior VP of Digital Supply Chain and Manufacturing for North America, the increasing importance of digital transformation, and what she sees from her perspective at SAP. "It's a journey. But the good news is that digital transformation is finally starting… you don't transform overnight but you have to have a plan, and you have to start now." [25.34] The importance of tackling sustainability in supply chain, alongside risk, agility and resilience. "We all know it's the right thing to do… but if you want the best people, they want to work for sustainable companies; if you want customers, they want to buy from sustainable companies – so it makes good business sense." [29.06] Darcy's experience as a woman in a male-dominated industry across her 30-year career. "It has changed, but not to the extent that I thought it would have, by the time my daughter came into the industry." [34.23] Why Darcy established the award-winning Women in Supply Chain Network, and the impact it's having on the community. "It's great for the career path if you have aspirations to be in the C Suite – supply chain is a great background to have, because of the visibility you get across different industries." [36.43] The difference between mentors and sponsors, and Darcy's advice for making the most of both of them. [40.25] Darcy's reflections on why women should dive into supply chain, and why they're so well-suited to the industry. "There was a study that actually said, statistically, women are better suited to supply chain – and it had to do with empathy." [43.12] Darcy's advice for girls and women looking to follow in her footsteps.   RESOURCES AND LINKS MENTIONED:   You can connect with Darcy over on LinkedIn. If you enjoyed this episode and want to hear from another incredible woman from SAP, check out 283: Blended – The Rise of Asian Discrimination featuring Gale, Director of Global Influencer Marketing at the leading brand. Check out our other podcasts HERE.

Noel Hacegaba of the Port of Long Beach talks about tariffs, sustainability, infrastructure investments & the creation of a Supply Chain Information Highway.   IN THIS EPISODE WE DISCUSS:   [02.02] An introduction to Noel, and his role at the Port. "Our tagline is 'the port of choice.' And one of the reasons we are the port of choice is because we have a team that's committed to excellence." [03.19] An introduction to the Port and what sets it apart, from sustainability to customer service. [04.51] The Port's record-breaking year – why they achieved the busiest year in their 114 year history and what made 2024 different. "What's even more remarkable about our record year is not the number of containers we processed, but the fact that we did so without any congestion, backlogs or delays... Last year set a new standard." [06.33] The Port's perspective on tariffs and why, despite the challenges, the Port is still thriving. "There's a lot of uncertainty, and that's what slows investments… In spite of that uncertainty, 2025 is on track to be another record year for the Port of Long Beach… But all these record volumes are not translating across the supply chain." [09.22] What the remainder of 2025 will bring for the Port. [10.16] From upgrading infrastructure to capacity expansion, the strategic projects and big investments being made by the Port as they look to enable growth over the next 10 years. "The best way to predict the future is to create it." [13.24] The Port's Pier B On-Dock Rail Support Facility project, its purpose, and why it matters, not just for the region but for the nation's transportation system. [15.43] The Port's Supply Chain Information Highway, and the impact it will have for the industry. "We're trying to leverage the power of data sharing… The Supply Chain Information Highway was designed to bring value to the industry by maximizing visibility, velocity, and value. And, by pairing technology with collaboration, we're unleashing the power of data sharing." [18.30] The importance of sustainability and the Port's commitment to green initiatives, including a new wind turbine project. [22.14] Noel's prediction for the industry in 2026.

Tim Robinson of Blue Yonder talks about returns: the challenges & potential, role of AI, inventory management, tariffs, & the importance of customer experience.    IN THIS EPISODE WE DISCUSS:   [03.42] Tim's career; how he founded his business, Doddle, and the story behind the name; and how that journey led him to Blue Yonder. "It's quite rare that you isolate and identify supply chain as your chosen goal in life, but I fell into it and have loved it ever since." [06.34] The current returns landscape, and what Blue Yonder's recent survey revealed about consumer-brand relationships, and how retailers approach returns. "Free and easy access returns, or buy as many as you like and return as many as you like – that philosophy has been one of the major drivers behind the success of ecommerce. How do you create the convenience and the relevance of physical shopping, where I can see a product, touch it, try it on?" [12.10] How tariffs and market turbulence are putting pressure on businesses, squeezing margins; and the importance of customer experience. "This is ultimately an age of uncertainty, if you're in a business that involves crossing borders for any reason. Whilst the challenge around tariffs may have emanated in one part of the world, the reality is that the ripple effect means the whole landscape is re-setting itself – it's a global phenomena now." "The majority of consumers consider a poor return policy as a bad experience, whether they want to return or not. They may love the product, but now they have a poor sentiment of you and your brand... And if a bad policy is a bad experience, you've lost a customer. " [20.46] Changing customer expectations and shopping habits, and the challenge of inventory management. "The pace of ever-changing demands is at the heart of everything." [25.59] The role AI and machine learning can have in overcoming returns and inventory management challenges; and the importance of transparency in consumer communication. "You have complex inventory allocation decisions being made at the time a consumer hits the return button... We're able to orchestrate, influence consumer behavior, and make allocation and replenishment decisions in real-time." "If we want to change consumer behavior, want them to think more carefully about shopping habits and the choices they make, we should be more transparent with them." [29.52] The problem and opportunity of returns, and the impact businesses could make by considering returns as a source of extra inventory. [33.28] Blue Yonder's recent acquisition of Optoro, and what that means for customers as they navigate returns and inventory management. [38.57] Why Blue Yonder is so committed to 'sustainable abundance,' and how businesses can work with them.   RESOURCES AND LINKS MENTIONED:   Head over to Blue Yonder's website now to find out more and discover how they could help you too. You can also connect with Blue Yonder and keep up to date with the latest over on LinkedIn, Instagram, YouTube, Facebook and X (Twitter), or you can connect with Tim on LinkedIn. If you enjoyed this episode and want to hear more from Blue Yonder, check out 434: Synchronize Your Supply Chain Execution, with Blue Yonder or 417: Fulfill Your Potential, with Blue Yonder. Check out our other podcasts HERE.

Bill Catania of OneRail & Adam Isenberg of National Association of Wholesale Distributors discuss routing - the challenges, the tech & why unification is key.   IN THIS EPISODE WE DISCUSS:   [03.02] An introduction to Adam and the National Association of Wholesale Distributors (NAW). "We're the leading advocacy and government affairs voice for the distributors, whether you're moving computer chips, potato chips, or anything in between!" [04.34] How listeners can catch up on OneRail content, and why Bill believes in collaboration and connection. [06.03] An overview of OneRail – who they are, what they do, and how they help their customers. "We're really focused on exercising our horsepower around data science and AI to help internal fleets optimize. When you take that internal optimization, and bolt on third-party, you have something really unique. And over the top of all of that is the human component." [08.12] Traditional routing engines, and their biggest weaknesses. "The problem with routing software in general is that it's really just a calculator… And there are a lot more constraints now; there's a tighter SLA window, more demands on the wholesale channel – the routing solution has to contemplate many more variables, and a lot of the solutions out there don't do that." [10.32] The biggest pain points right now for distributors, and the impact of changing, multi-generational workforces. "The wholesale distribution industry, as vast as it is, are laggers in technology historically. But now, with the advent of so much technology, changing so fast, you're seeing distributors say: 'We can't wait any longer.'" [14.33] The business impact of using routing engines that can't consider all the relevant inputs. [18.13] How exceptions and traditional routing solutions erode profitability, the importance of extracting tribal knowledge in the workplace, and how new technology can allow businesses to make smarter decisions, reducing costs and empowering teams. "It's about being able to move those levers in real time, and that's the difference between the visibility era and the actionable insights era, which is where we are today." [24.16] The challenge with change management and how new technology can ease the transition and remove friction. [26.38] The importance of leaning into tech, and how wholesalers are balancing rising delivery expectations and cost pressures with data-driven decision-making. "People want to make informed decisions but they need data, they need intelligence. And when you have a software and a partner that provides you real-time intelligence, that's how people are going to make those informed decisions to drive their business forward." [30.19] Why many dispatchers 'swivel-chair' between systems, and why it's such a big problem. [33.57] The new mindset, innovative distribution strategies and technologies NAW members are adopting to improve fulfilment and the last mile. [37.04] Why OneRail is uniquely positioned to lead the future of last mile, and why their network is as important as their software. "We have a large network that allows us to execute; not just connect with a courier, but pick a courier because of price, quality, time of day, zip code, SKU… So when we're matching a delivery, it's extremely informed." "It's a chief supply chain officers best friend, because it allows that professional to let their team do their job, but be more accountable; to leverage external partners and bring their data back in, make sense of it, and apply it." [42.21] How partnerships between wholesalers, carriers and technology providers are shaping the future of last mile. [46.20] The future of last mile, and why the market is finally coming to OneRail.   RESOURCES AND LINKS MENTIONED:   Head over to OneRail's website now to find out more and discover how they could help you too. You can also connect with OneRail and keep up to date with the latest over on LinkedIn, YouTube, Facebook or X (Twitter) or you can connect with Bill or Adam on LinkedIn. If you enjoyed the show and want to hear more from OneRail, we have plenty more great content for you. Check out: 481: Combine the Power of In-House and Outsourced Fleet Management, with OneRail 461: Go Behind the Scenes of a History-Making Partnership, with OneRail and PepsiCo 440: Level Up Your Fulfillment Capabilities, with OneRail 419: Discover OmniPoint Inventory Visibility and Tackle Shrinkage, with OneRail 393: Get 100% Visibility Over Your Final Mile, with OneRail 349: Deliver a Frictionless Last Mile, with OneRail Check out our other podcasts HERE.

Akash Gupta of GreyOrange talks about warehousing and inventory challenges; taking a vendor-agnostic approach to tech; and hyper-intelligent orchestration. IN THIS EPISODE WE DISCUSS:   [03.43] Akash's background and how and why he co-founded GreyOrange. "When we were in college, we were building humanoids… But the technology wasn't mature enough, so we explored industries that could really benefit from a combination of AI and robotics – and supply chain came to light!" [06.33] The story behind the name GreyOrange, and why culture is key to business success. [08.25] An overview of GreyOrange – who they are, what they do, and how they help their customers. [13.27] The ideal client for GreyOrange. [15.55] The current challenges and considerations in warehousing and inventory, and why optimizing inventory is crucial. "Optimizing inventory and working capital has been top of mind for the last few years, and balancing between warehouses and stores – how do you make sure you're able to use every single node?" [19.56] How industry challenges, and the way businesses are thinking about their changing operations, are driving GreyOrange's approach to innovation with flexibility, machine learning and commercial collaboration in mind. [23.40] GreyOrange's warehouse orchestration solution GreyMatter, and what makes it 'hyper-intelligent.' "It's looking at every single aspect of the warehouse every second, and evolving the decision that can be taken for the next second." [27.54] The challenge of change management, and how GreyOrange encourage tech adoption by empowering teams. "Change management is still a challenge in the industry… When you go from a manual warehouse to a technology-driven warehouse, leadership can feel that they're losing control, so we give them enough real-time visibility and power to influence decisions." [31.51] From 30-40% cost-per-unit reduction to 250 thousand units picked per day, how working with GreyOrange drives big results in warehouses. [35.01] GreyOrange's approach to multi-robot infrastructures. "We support a wide spectrum of AMR's… GreyOrange is pretty much the only software that can bring all of these technologies together." [37.45] The growth of GreyOrange's other flagship solution, gStore. "We've gone from having no presence in retail stores in 2022 to now operating more than 3,000 stores, connected to tens of thousands of IoT devices." [41.00] Why GreyOrange put a focus on store associates to create a better experience for the end consumer, and why that's crucial for successful tech adoption. [43.19] A case study exploring how GreyOrange helped Fabletics with store inventory accuracy, boosting sales across their store network by 15-20% and increasing customer satisfaction, in only nine months. [46.03] Why GreyOrange is investing in building even more intelligent foundational models for warehouses and stores in 2026.   RESOURCES AND LINKS MENTIONED:   Head over to GreyOrange's website now to find out more and discover how they could help you too. You can also connect with GreyOrange and keep up to date with the latest over on LinkedIn or YouTube, or you can connect with Akash on LinkedIn. Check out our other podcasts HERE.

Anand Medepalli of Shippeo talks about why most supply chain transformations fail; good data; workflows focused on outcomes;  and why AI isn't a quick fix.    IN THIS EPISODE WE DISCUSS:   [03.57] An introduction to Anand and Shippeo. "Our goal is to provide trustworthy data so you can make decisions. Your supply chains are constantly hit with disruptions – it's no longer a disruption here, a disruption there. It's actually tranquility here, tranquility there, and disruption the rest of the time!" [07.40] The latest Gartner data on the state of supply chain digitization, and why most transformations fail to deliver the promised value. "Businesses run out of energy – these are big projects. People think: 'We must architect the whole thing before we can do anything,' so perfect becomes the enemy of good, fast... Digitization doesn't happen because someone has a grand vision, it's the incremental steps you take towards it." [14.09] Why AI isn't a quick fix for all your digitization challenges. "It's not a magic wand, you can't just sprinkle AI and think things will work... And the problem is that, particularly the LLM models, have been trained to please you." [16.07] Why data is the foundation for success, and the importance of building trust. "It used to be that, when these disruptions happened, even if you didn't have the perfect data at hand to make a decision, you at least had the human capital to be focused on figuring it out. So reactivity was a plausible strategy." [21.29] How Shippeo is investing in data quality, and why it's so critical as they support customers on their digitization journeys. [27.21] Why visibility alone isn't enough, and how people, AI, and good data also need to be weaved in to drive success. "Visibility is not enough – engagement is required. And, if I engage with that, what are the actions that I need to take to overcome the problem?" [30.39] Why workflows are crucial, and how they help to bridge the gap between 'knowing' and 'doing.' "Don't get caught up in the buzzwords, or worry that you're missing out… Think: "If I can solve this problem without AI, why aren't I solving it?" Solve it, then challenge yourself to make it better." [35.58] How to define simple but effective workflows that focus on outcomes. [42.34] The business impact you can create by working with Shippeo. "You can live with fewer surprises, let Shippeo give you a little more tranquility."   RESOURCES AND LINKS MENTIONED:   Head over to Shippeo's website now to find out more and discover how they could help you too. You can also connect with Shippeo and keep up to date with the latest over on LinkedIn, Facebook, Instagram or X (Twitter), or you can connect with Anand on LinkedIn. If you enjoyed this episode and want to hear more from Shippeo, check out 443: Mastering Visibility: Insights from LogTech Live with Shippeo, 486: Revealed – The Number One Way To Make Your Supply Chain Future-Proof or 475: Leverage Real-Time Transportation Visibility, with Shippeo Check out our other podcasts HERE.

Natalie Walker talks about her career journey; the importance of mentors in creating space for women; the changing face of workplaces; & the future of robotics.   IN THIS EPISODE WE DISCUSS:   [04.06] Natalie's education journey, how a family friend inspired an interest in supply chain, and why international business is a crucial, but sometimes overlooked, component of the industry. "I had this abstract idea of getting into international deal-making, international negotiations… So she encouraged me to check out supply chain." [07.47] Why supply chain is often misunderstood, and why it's a great career choice for women looking to drive meaningful change. "When people think about supply chain… especially in traditional manufacturing and operations, there's more of a connotation of heavy, manual labor… For me, it's about explaining what supply chain is and thinking about it more in a corporate sense – how to streamline and centralize operations." [11.58] Natalie's career journey, how her intentional decision-making built a foundation for where she is now, and the biggest lessons she learned in her early years. "I started in federal utilities… And starting in the utilities space really piqued my interest in energy as this foundational thing we take for granted… And energy led me to robotics, because it's the next transformational technology that has huge energy requirements." "Learning about myself, and how to apply my strengths to whatever position I was in, was core." [19.14] Why collaboration is the future of technology, and the vision for how humans and machines collaborate at Cobot, Natalie's place of work. "We're not trying to design a product that looks like a human. It's designed with the intent of being safe, smart, and reliable…. And we're not saying we need to wait until a point in time, where AI is at a particular level, to make a difference. We're building a platform that can make a difference today, and improve as AI improves." [22.55] Natalie's perspective on where supply chain is at, as an industry, with robotics. "We're talking a lot about reshoring and revitalizing manufacturing… Everyone is under a lot of pressure… Cost volatility coupled with labor shortages and the rising complexity of the environments we're working in are pushing companies to find automation solutions that are flexible, reliable and fast." [25.09] Natalie's role as Head of Supply Chain and Manufacturing Operations at Cobot. [30.04] Natalie's experience, as a woman, working across the utilities, oil and gas, clean tech, EV and robotics industries. "How is the way I represent myself going to be perceived, and how might that affect my eligibility for the job?" [35.00] The importance of mentors, and the role they've played in Natalie's career so far. "I can't overstate the value of mentorship." [39.20] Natalie's experience of boards, and her advice for young people looking to pursue board opportunities. [42.18] How workplaces are changing, and why collaboration and communication is key. [48.12] The future for Natalie.   RESOURCES AND LINKS MENTIONED:   You can connect with Natalie over on LinkedIn or Instagram. If you enjoyed this episode and want to hear more about robotics, check out 294: Optimize Warehouse Productivity, with Locus Robotics, 465: Your Fulfillment Transformation Starts Now, with TGW Logistics or 308: Stabilizing Safety in the Workplace, with Ideal Warehouse Innovations. Check out our other podcasts HERE.

Conrad Smith of Graphite Connect talks about building a network to create global efficiency, speeding up communication; and bringing you data you can trust.   IN THIS EPISODE WE DISCUSS:   [03.42] Conrad's background and career journey. "I got to Intel and they were doing procurement with paper – white, pink, yellow triplicate requisitions… it blew my mind! Intel in the 90s was THE powerhouse tech company… I showed up, and they were doing paper. That started my career into: 'Let's figure out how to make it better.'" [06.15] How and why Conrad established Graphite Connect. "What's the difference between a fax machine and email? It isn't the same magnitude of improvement as snail mail to fax machine. It's not a printed piece of paper, it shows up in an inbox electronic, but it's kind of the same thing. And we've got to figure out how to move past that one-to-one sharing of information. We're stuck." [14.19] An overview of Graphite Connect – who they are, what they do, and how they help their customers. "Supplier management starts with onboarding. And that step is what everyone is struggling the most with." [18.50] The ideal client for Graphite Connect. [22.01] The biggest challenges impacting Graphite Connect customers, whether procurement can keep up with the pace of modern business, and why supplier risk and data are the 'biggest hairball' in procurement. "Business friction is a real problem. But you can't just evaporate it, because there are suppliers and situations where risk is a significant concern. You do need friction in some places." [27.18] Why paperwork, legal, and compliance can make it almost impossible to establish new relationships and do business, and how Graphite Connect can help ease that pressure. [34.11] Graphite Connect's Rapid Response feature, how it helps to speed up communication, and why that's so crucial. "Things happen: most recently, tariffs. And the first thing that happened was that executive teams said: 'Which of our suppliers are most impacted by tariffs, and what does that look like?' The answer is: 'I don't know, call procurement.'" [38.10] A case study exploring how Graphite Connect helped a grocery store chain cut down time spent on their supplier management process by 75%, reduce labor, and improve data quality. [41.26] The big AI misconception, and the best way to prepare for the future of AI now. "AI eats data, it lives on it. Data is what makes it work. And I think there's a false belief that AI is going to fix it, like: 'I have an AI magic wand and all of a sudden I'll have clean supplier data.' But it's not going to work that way." RESOURCES AND LINKS MENTIONED:   Head over to Graphite Connect's website now to find out more and discover how they could help you too. You can also connect with Graphite Connect and keep up to date with the latest over on LinkedIn, or you can connect with Conrad on LinkedIn. If you enjoyed this episode and want to hear more about procurement, check out 468: Make Intelligent Purchases Driven by Data, with ProcurementIQ, 462: Procurement Unlocked: Sourcing Best Practices in a Tariff-Driven World, with ProcureAbility or 243: Reinventing Freight Procurement with Emerge. Check out our other podcasts HERE.    

Jason Murray of Shipium talks about AI - its potential, what the future will look like, and why businesses need to commit to AI before they're left behind.    IN THIS EPISODE WE DISCUSS:   [03.42] Shipium's origin story, how the business has evolved, and what's changed in the industry since their last appearance on the show. "The pandemic is no longer front and center. The thing that's dominating the narrative now is AI. With us being data-first, it's a comfortable spot. But even we've had to re-think our approach, because the new form of AI acts as an accelerator for all of the data science and machine learning work we've done in the past." [12.15] Shipium's perspective on tariffs, the trends impacting the industry, and why AI is still dominating the narrative. "What we hear from our customers is that they don't like the uncertainty… They're having trouble planning, but that speaks to the need for autonomous processes that help you deal with it in a much faster fashion." "There are going to be things happening all the time, so if you're going to be competitive, you have to get out of this human analyst cycle of six months to make a decision. So you're back to AI again. That is the meta story for everything in 2025." [14.55] What the future will look like based on the current pace of change and innovation in AI, and why you're not making strategic decisions if you're not embracing AI investment now. [22.47] Whether or not organizations can move fast enough to stay competitive, and how Shipium talk to their clients about data-driven decision-making. "People want tangible results. So if you're thinking about a practical way to move into this future, you have to think about it as incremental wins that provide immediate productivity." [31.57] How new technology can be used to solve industry problems and reduce manual work, and a closer look at Shipium's current AI pilot program. [35.32] How Shipium are talking to their customers about cost, navigating investment in a cost-sensitive climate, and how AI can help prove ROI. [39.38] Jason's biggest takeaway from today's discussion.   RESOURCES AND LINKS MENTIONED:   Head over to Shipium's website now to find out more and discover how they could help you too. You can also connect with Shipium and keep up to date with the latest over on LinkedIn, or you can connect with Jason on LinkedIn. If you enjoyed this episode and want to hear more from Shipium, check out 299: Modernize Your Ecommerce Supply Chain, with Shipium or Unlock Retail Growth This Quarter with Multi-Carrier Tech from Shipium.

Colby Ward of Amazon Web Services talks about leveraging agentic AI for competitive advantage; navigating change management; data; & eliminating spreadsheets.  IN THIS EPISODE WE DISCUSS:   [04.04] An introduction to Colby, his background, and role at Amazon Web Services. [06.58] An overview of AWS – who they are, what they do, and how they help their customers. "Everybody knows the expression: 'Garbage in, garbage out!' But no one seems to focus on that area enough. They seem to say: "Well, here's our solution, whatever your data is, we'll take it." And nobody focuses on: "How can I connect your data in an easier way?" "Our goal is to eventually eliminate the spreadsheet on every supply chainers desktop!" [10.30] Where enterprise technology has focused over the last couple of decades, the positives and negatives, and how we've got to where we are today. [14.17] The problem with generic SaaS systems in supply chain, and how agentic AI can deliver improved orchestration and eliminate bias. "SaaS systems are designed to fit any customer need, not your specific needs…. It has to be built in a generic way, so they offer configurable options, different APIs, but you're molding a generic system. And the problem is: supply chain problems aren't generic. They're specific. When you translate the word supply chain, what you're really saying is business operations. So that's a big topic!" "Not conjecture, not just leaving it up to somebody's best instinct… When you're operating on data-driven decisions, you don't have to second guess." [22.27] How businesses can tackle outdated processes and deal with dirty data to leverage agentic AI in the most effective ways. "People say that data is the new oil, and that's true. But, like oil, if it's unrefined, it's useless." [29.17] Leveraging agentic AI for competitive advantage, and why businesses should be thinking about creating the most amount of outputs from the least amount of inputs. "Enterprise A that doesn't use AI will eventually be the lumber yard that never bothered with a chainsaw. There's a reason we moved from axes to chainsaws, and AI is your chainsaw!" [35.21] Whether or not agentic AI will level the playing field. [37.34] An overview of ontologies, process and knowledge graphs, and how they can guide agents to achieve next-level intelligence. [42.36] Change management, and how businesses should be thinking about people alongside technology to ensure the best chance of success. "If you visualize this as a tool to help you with your job, you're immediately going to be better off… Make sure you have an AI strategy in place. Don't be dismissive that this is the next new fad. It's not. It's transformative." [45.00] Are we ready? What organizations should take away from this discussion.   RESOURCES AND LINKS MENTIONED:   Head over to Amazon Web Service's website now to find out more and discover how they could help you too. You can also connect with AWS and keep up to date with the latest over on LinkedIn, Facebook, YouTube, Instagram or X (Twitter), or you can connect with Colby on LinkedIn. If you enjoyed this episode and want to hear more about AI and change management in supply chain, check out 458: Demystifying Industry Buzzwords and Innovating Intermodal, with Lynxis or 486: Revealed – The Number One Way To Make Your Supply Chain Future-Proof. Check out our other podcasts HERE.

Kimberly Rodriguez talks about her career journey; tackling the industry's sustainability challenges; overcoming imposter syndrome; & finding her place.   IN THIS EPISODE WE DISCUSS:   [04.15] Kimberly's experience growing up in the Philippines, her university education in Abu Dhabi, and how those experiences shaped her, introducing her to the complexity of supply chain and the importance of people. [06.45] How Kimberly's education in political science and business sparked an intertest in human rights and began a career in supply chain. "It stemmed from understanding how workers are such a big part of a complex problem… understanding the complex relationships between contractors, sub-contractors, agencies – supply chain is not just products or processes, it's people." [09.49] After entering supply chain not knowing what to expect, what Kimberly thinks of the industry seven years later. "The more I'm in the space, the more I realize how much supply chain makes everything we do, it's how everything works, it's all interlinked and there's nothing that can be done without the consideration of supply chain. It blows my mind that it's not talked about more!" [12.41] Kimberly's role as manager of supply chain sustainability at BSI. "Increasingly we've been helping clients navigate the alphabet soup of regulatory requirements!" [15.31] The change in how important sustainability has become to a company's overall strategy. [18.17] From mapping their supply chains to auditing suppliers, the biggest goals and challenges BSI clients are focusing on right now. [23.09] Kimberley's advice to organizations looking to focus more strategically on sustainability in 2025. "Understanding how different functions work together is key... Sustainability shouldn't just be one person or teams job." [27.00] Kimberly's experience as a woman in supply chain and sustainability. [29.14] Kimberly's experience of impostor syndrome, and what helps her to rise above the moments of self-doubt and find her power again. "It matters a lot, who champions you and who pushes you forward." [33.38] What it means to be honored as an industry 'rising star' at the Women in Supply Chain awards. [35.18] Kimberly's support network, and the mentors that have helped her along her journey so far. [37.50] The future for Kimberly.   RESOURCES AND LINKS MENTIONED:   You can connect with Kimberly Rodriguez over on LinkedIn. If you enjoyed this episode and want to hear from more industry rising stars, check out 479: Women in Supply Chain, Lina Castaneda, 466: Women in Supply Chain, Alexia McLaughlin or 437: Women In Supply Chain, Mercedes Pina. Check out our other podcasts HERE.

Chris Haas of Blume Global talks about how IoT is reinventing rail freight visibility and building a more agile, optimized intermodal network for everyone.   IN THIS EPISODE WE DISCUSS:   [03.55] IoT and its role in intermodal. [05.15] The big, macro-level challenges Blume see across the intermodal freight ecosystem. "Intermodal logistics is inherently complex – there's multiple modes, multiple stakeholders, and disconnected systems which makes visibility a real challenge." [06.48] How big industry challenges translate to a business level, the day-to-day challenges Blume see their clients facing, and why visibility is critical to navigating those challenges. "Fragmentation, theft risks, equipment inefficiencies – all of that shows up in day-to-day operations. When you don't have visibility, delays and missed hand-offs often go unnoticed, until it's too late… And that reactive mode causes stress across the board." [10.02] The lack of IoT adoption across North America and, despite that underdeveloped adoption, the huge potential IoT holds to modernize intermodal operations. "For a long time IoT was seen as expensive, complex and hard to scale, devices were pricey and battery life was limited. Many legacy systems just weren't built to handle real-time IoT data, so you can understand the hesitation to invest in something that didn't feel practical." [14.58] How IoT has evolved, particularly for rail. "It used to just be GPS… but now that we have smart geofencing, sensors, temperature and humidity monitors and predictive alerts, we've gone from: 'Where's my stuff?' to: 'Here's what's happening, why, and what to do next' – it's exciting transformation!" [16.12] The different types of use cases for IoT in intermodal freight, and their impacts. "Insights let businesses course-correct, before it turns into a systemic problem." [17.55] Why IoT is a win-win for all stakeholders from shippers and railroads to IMCs, and how it's delivering tangible benefits across the entire supply chain. [19.08] The Blume tools that process 1.3 million IoT events per day, and what those events look like. "It can sound overwhelming. The key is not just collecting the data, it's making it usable." [22.14] How the Blume platform helps customers to manage all of that data and deliver visibility for scale and flexibility. [24.30] A case study exploring how Blume worked with an IMC to establish geofencing and GPS tracking solutions, helping them achieve a range of positive results from real-time visibility to recovering stolen containers. [27.25] How IoT can help to build a more agile, optimized intermodal network, and the impact of that for the industry.  "We're really talking about removing the guesswork, and replacing it with real-time intelligence. The intermodal ecosystem is under a lot of pressure, rising cost, tighter service expectations… With everyone operating with limited or delayed information, the system ends up being reactive rather than proactive and IoT changes that. It's created a shared single source of truth." [29.17] What's to come for Blume Global.   RESOURCES AND LINKS MENTIONED:   Head over to Blume Global's website now to find out more and discover how they could help you too. You can also connect with Blume and keep up to date with the latest over on LinkedIn, Facebook, YouTube, Instagram or X (Twitter), or you can connect with Chris on LinkedIn. If you enjoyed this episode and want to hear more about Blume Global, check out 330: Transform Every Move, Every Mode and Every Mile, with Blume Global or 346: Enable and Empower Your Supply Chain, with WiseTech. Check out our other podcasts HERE.