The Pool Guy Podcast Show

A customer points at a stain on the deck and says your chemicals did it. Another swears you left the water running while they were on vacation. If you run a pool service route long enough, you’ll face claims like these, and how you respond can decide whether you keep the account, pay out of pocket, or protect your business the right way. I walk through the real-world business decisions behind those moments, including why general liability insurance is such a big deal for pool service pros. I...

If you’re trying to grow a pool service business on your own, the hardest part usually isn’t the water chemistry, it’s the workload design. I walk through the real-world service questions I get all the time from pool pros, starting with the big one: can you be successful as a single-person operation, or do you need employees to “make it”? My take is clear: solo pool service can be very profitable, but only if you know your limits and stop stacking every repair, cleanup, and extra task onto an...

A customer drops a brand new “deal” pool cleaner into the water and suddenly you’re the bad guy because it doesn’t clean, doesn’t climb, and can’t be repaired. We dig into a problem every pool service business faces now that Amazon and online pool supply shopping are effortless: homeowners buying their own pool equipment and pool products without understanding compatibility, quality, parts availability, or long term cost. We walk through real examples that show how cheap pool cleaners can po...

Airbnb quietly made a big operational change: starting November 20, hosts can’t require guests to do physical “checkout chores.” That means no more relying on renters to cover the hot tub, test strips, reset spa mode, or handle any hands-on pool tasks. For pool service pros and vacation rental managers, this flips the script, because the pool and spa now need a tighter, more professional service plan to stay safe, clear, and review-proof. We walk through what heavy bather load really does to...

Dragging a 50-foot vacuum hose to every stop used to feel like “just the job,” but it quietly steals time, energy, and consistency from a pool service route. We walk through why manual vacuuming is so dependent on the customer’s equipment and why it often sends fine dirt straight into the filter instead of truly removing it. If you have ever fought low suction, air leaks, a tired pump, or a dirty cartridge while trying to vacuum a full pool, you’ll recognize the pain points immediately. We t...