Blue Collar Consulting Group Podcast

We've all been the victim of poor customer service and yet everyday businesses fail to make the customer service experience amazing. From the lobby to the way your call center handles calls, every opportunity exists to get your customers talking. Listen and learn how to get them telling the world how amazing you are. In this episode, we reference a book by Michael Hyatt called, "Platform". You can buy it here: https://amzn.to/2MKlcLA I'm all over social media and I'd really love to connect with YOU! YouTube: http://bit.ly/2HXohlf Facebook: http://bit.ly/2LgEHqv Twitter: http://bit.ly/2KSmDGV Instagram: http://bit.ly/2NcXLGw Pinterest: http://bit.ly/2metbkk LinkedIn: http://bit.ly/2ukdQ6f --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

Doug Sauer is a former professional fighter who has personally trained athletes that would later go on to fight in the UFC. He is also a former gym owner outside of St. Louis, which is where we met. His insights on getting started with fitness are incredibly helpful. As a gym owner for well over 10 years, he knows a thing or two about new gym members. In this show, we give you detailed insights and tips on how to get started on your fitness journey. --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

Patrick Morley, author of "Man in the Mirror", prompts us to ask, "why do I exist?" Have you ever done that? Get your journal, listen to the episode and start asking yourself some hard questions. I think you'll be happy with the end result. --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

Have you ever sat in a classroom or work meeting and felt small, like you didn’t belong there, as you listened to other people make seemingly smarter comments than you can think of? Have you ever cringed at your own reflection in the mirror, seeing a body that's nothing like the ones you see in magazines? Or have you doubted your own sanity when you thought you were awesome but discovered that someone else seemed to think you didn't measure up? Each of us has someone in our life who makes us feel as invalid as an expired password. Sometimes that someone is a parent, a partner, a total stranger, or even a friend. Often, that someone is actually something, like an academic institution or a whole cultural stereotype. And sadly, sometimes we buy into it ourselves. If you're tired of feeling this way, tune in for 7 steps to help you conquer these negative feelings! --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

You want some magic words? Put people in a future state! --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

Many people will argue from a place of certainty, but it can be really helpful to know the source of their information in order to overcome their objections. --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

Introducing a new idea or process? Try this method. Book link: https://amzn.to/3ILXyGJ --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

This is an absolutely gorgeous line to start any sales, marketing, or recruiting process. Use it on the phone, email, or in a sales meeting. In this episode, we explore why this is such a game changer for starting conversations! --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

In our last episode, we discussed using Google Voice to gain valuable contact information that would lead to a phone call. Now, it's time to make the call and we cover some of the important fundamentals in order to maximize this step in the process. We talk about philosophy, but this episode is heavy on examples, so make sure you have your pen and paper ready. Take notes and get ready to make MUCH better phone calls! --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

One of the most unfortunate things about life is death.  It is absolutely inevitable and there's no way to escape it no matter how hard you try.  This harsh reality will confront you several times throughout your life.  Have you ever wondered how some people seem to get through it better than others?  Have you ever wondered the secret to handling tragic loss of life? Well I'm sorry to disappoint you, there is no magic ingredient.  However, there are time tested strategies that have been proven to help you through the grieving process.  Handel and loss of life is never easy, but it does not have to be the life ending crippling scenario that you often see.  I hope that in this episode I can provide you with some strategies that will help you throughout this very difficult process. --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

So you're moving across the country or you are getting promoted to a leadership position, what do you do? Oh, and you only have 45 days to do it and be prepared. How would you handle that? That's literally happening to me and I'm going to share with you how I approached it! --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

In this episode we're going to talk about how better questions will lead to better sales.  In an effort to move away from yes or no questions, we will talk about the structure of the question and how it will generate more conversation which will give the representative more information to leverage when it's time to seal the deal.  Knowing how to ask better questions will allow everyone involved to walk away feeling good about the transaction.  When people feel good about the transaction they tend to tell their friends and family which leads to more transactions! If you are in any way related to sales, marketing or recruiting, this episode is for you.  Take a few notes and think about how you can improve your questioning skills so that you can do a better job of matching the features and benefits of your offer to the discovered needs of the prospect.  When you do that, you will be much more successful. --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

Navigating difficult conversations this holiday season is no easy task.  When you think about all that has happened this year, you can certainly bet on the fact that somebody is going to talk about something that is particularly sensitive.  Throw in an election year and you have all of the recipes you need for a good old fashioned family explosion! But fear not!  Based on the recommendations of the American psychological association, I bring to you this podcast episode with some helpful advice on how to navigate the difficult family conversations that you are likely to experience during the holidays this year.  The key takeaways the fact that you should want to preserve your family relationships more than you should want to win an argument.  These days, people are not asking for advice but rather just displaying their position. Follow this advice and you can walk away from your holiday experience with a much more pleasant memory than you might expect.  It's important to remember that family is crucial and often needed, so don't do anything to ruin it even when you feel that you are right and justified.  Be patient and you'll reap the rewards of rich family memories for years to come. --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

It's the year 2020 and social media integration is literally everywhere.  Everyone you know has some sort of social media platform, even the ones who claim that they are not on social media.  Think about this, even your grandmother has a Facebook account!  With that being said, social media has proven itself to be one of the greatest opportunities for advancement in our generation.  Never before has an individual had the chance to be successful like this! In this episode we're gonna talk about just how powerful social media can be.  It has the ability to grow your business, or help you start one.  Social media can be leveraged to change the outcome of your life and the lives of your children if you have them.  In other words, you can go from rags to riches with the very device that you hold in your hand.  Unfortunately, millions of people will continue to go unrecognized because of the fear they have.  My hope is that I can inspire you to rise above your fear and use social media to carve out the life that you want. --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

Creating a side hustle is not the easiest thing in the world, but if you're going to do it, wouldn't you want to get the most out of it that you possibly could?  In this episode we explore options that increase your return on investment for any side hustle that you might be involved with.  Social media presents unlimited opportunities to expand the income potential of your current side hustle.  Listen as we discover how easily it is to make this happen.  You may want to consider the following books: Crushing It 100 Side Hustles: Unexpected Ideas for Making Extra Money Without Quitting Your Day Job Social Media Marketing 2020 Mastery 4 Books Bundle --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

Jack Stack with Springfield Manufacturing Corporation championed the term "Open Book Management" when he took things over back in 1992 inside a re-furbishing division of International Harvester. Essentially, you open the books, share complete transparency, and help to build a trusting team. Many business experts believe it's a great strategy, yet it remains rare.  Would it work for your business? In this episode, I mention a few books: The 100 Best Business Books of all Time The Great Game of Business Open Book Management Managing by the Numbers Maverick I'd also love to connect with you on Instagram, Facebook and Twitter! --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

If you have a business, you need to focus on your brand. If you are a talented individual, you need to focus on your personal brand. Brand will win every single time, and that has been proven throughout history. When you look back on the most successful businesses and celebrities, it's all about brand. In this episode, we will discuss a few points of building a brand and how to set your foundation. The Veteran Marketing Podcast is completely  dedicated to this wonderful world of persuasive information. Your host  is a Soldier in the Army who has been in the military for over 22 years  and founded the Blue Collar Consulting Group back in 2014. Join in and  learn what you need to know! --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

In this episode, we have a VERY special guest, Dr. Paricia Boulogne. "Dr. Pat" is an amazing advocate for personal health and wellness and actually came out of retirement to spread her message. She is passionate about healthy eating, mindset, and a more vital lifestyle. Dr. Patricia Boulogne, DC, CCSP, AP, CFMP is a Certified Functional Medicine Practitioner,  Coach, Chiropractor, Speaker, and Author. She has helped thousands over the last 35+ years stop adapting their lifestyle to pain, and chronic problems by focusing on the whole person. The result is that her clients and patients, find out the WHY and the CAUSE of the problem, and identify the starting point: what, why, where and how to begin their health journey to live longer, better and healthier. Dr. Boulogne is the founder and principal of AskDrPat ~ HealthTeamNetwork, a company dedicated to skyrocketing your health, lifestyle, and mindset with strategies and programs that make sense, and help you age gracefully, think, move and feel better, and live longer and happier! Dr. Pat's website: http://www.healthteamnetwork.com/ Get Dr. Pat's Book on Amazon here. --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

Show notes are available on the Blue Collar Consulting Group Blog. --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message

The issue of labor unions seems to come and go like the seasons. Labor union workers claim they can't survive without a union and yet in 2022 we are suffering through record high labor costs and inflation.  Where do you stand on the validity of labor unions in the era of free information exchange? --- Send in a voice message: https://podcasters.spotify.com/pod/show/bluecollarconsultinggroup/message