The ABIC Podcast

Today is episode #7 of seven, our final episode for our mini series; the 7 essential steps that turn an average treatment into an exceptional experience, brought to you by the Global Beauty Group. Step number #7 explores the rebooking for the purpose of understanding the client results we can achieve when rebooked, maintenance or treatment packages vs single treatments and the rebooking journey Thank you to our friends at The Global Beauty Group for making this mini series possible! Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen! --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Today is episode #6 of seven for our mini series; the 7 essential steps that turn an average treatment into an exceptional experience, brought to you by the Global Beauty Group. Step number #6 explores the close for the purpose of closing in the treatment room, connecting the prescription back to the client concern, prescribing as per client lifestyle indicators and behavioural types and learn how to overcome objections. Thank you to our friends at The Global Beauty Group for making this mini series possible! Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen! --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Today is episode #5 of seven for our mini series; the 7 essential steps that turn an average treatment into an exceptional experience, brought to you by the Global Beauty Group. Step number #5 explores the treatment for the purpose of understanding an average vs exceptional treatment, the aim to be results and relaxation driven at the same time, the magic of touch & presence all the while performing a treatment with grace. Thank you to our friends at The Global Beauty Group for making this mini series possible! Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen! --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Today is episode #4 of seven for our mini series; the 7 essential steps that turn an average treatment into an exceptional experience, brought to you by the Global Beauty Group. Step number #4 explores the treatment for the purpose of validating the client's concern, connecting the clients lifestyle to the concern, providing education and planting the seed about product and future treatment. Thank you to our friends at The Global Beauty Group for making this mini series possible! Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen! --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Today is episode #3 of seven for our mini series; the 7 essential steps that turn an average treatment into an exceptional experience, brought to you by the Global Beauty Group. Step number #3 explores the Consultation for the purpose of asking more intelligent consultation questions, marrying the client's lifestyle which is causing their concern, how our therapists can understand basic client behaviour and to how we can use technology to enhance our credibility. Thank you to our friends at The Global Beauty Group for making this mini series possible! Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen! --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Today is episode #2 of seven for our mini series; the 7 essential steps that turn an average treatment into an exceptional experience, brought to you by the Global Beauty Group. Step number #2 explores the clients first impressions for the purpose of enhancing therapist presentation standards, look at the importance of greeting the client by their name and introducing touch points into the meet and greet. Thank you to our friends at The Global Beauty Group for making this mini series possible! Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen! --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Hello, Welcome and a very happy New Year to you all! I hope you had an incredible Christmas and New Year and you are making your way into the new year with big dreams and big business plans. This year, in a bid to enhance the professional beauty industry's service levels, we are kicking things off with a mini series brought to you by The Global Beauty Group on the 7 Essential steps that turn an average treatment into an exceptional service.  In today's professional beauty industry landscape, it's not enough to just perform a treatment. Our clients have come to expect a level of excellence from the professional beauty industry that we will be spending the next 7 weeks exploring together. These metrics of exceptional service include experience, results, value and time - all of which can be provided in every treatment across the industry from eyebrow wax to facial and all the way through to massage and makeup application.  There are 7 steps which span across seven episodes of this mini series, which will expand how to enhance yours or your teams client experience. These 7 steps are; the booking, the introduction, the consultation, the diagnosis, the treatment itself, the prescription and the rebooking. As 2020 is the year for advanced, results driven technology treatments, our friends at The Global Beauty Group have been kind enough to provided us with technology tips along the way which will not only enhance your service levels, but too your bottom line.  This is episode one of seven on the 7 essential steps that turn an average treatment into an exceptional experience. Thank you to our friends at The Global Beauty Group for making this mini series possible! Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen! --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Leesa Dawson has worked with some of the fashion industry's most well known brands and has now turned her hand to create and style beauty industry uniforms. --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

For many years Tasneem personally struggled with feeling the love when it came to makeup especially when finding the perfect lipstick shade, for some reason if you're 2 shades darker than "almond" you're going to face nightmare nudes and off-tone reds. Having had enough of being left out of the commercial beauty industry, Tasneem decided to create her very own custom lipsticks, with shades carefully crafted to suit not only her skin tone but also a variety of complexions! Being a third-generation South Asian woman living in a Western society Tasneem wanted to foster a brand that acknowledges and celebrates her personal cultural background along with a multitude of backgrounds. For too long brands and society have happily utilised people or colour for their appearance/aesthetic but not given them a voice/identity or even considered them in the development process of creating their beauty products. Tasneem’s personal cultural upbringing has defined the person she is today, from appearance, mindset, interaction, and character. So, she is making it a KEY focus for TASNEEM Cosmetics to unify Beauty, Culture, AND Colours! Talking about the education we should be searching for to better show up for all cultures, the work that needs to be done from top down to represent every person that walks through our doors in our marketing campaigns and very generously sharing her own personal stories with the lack of inclusion she felt growing up. You can find more about Tasneem and the range online or on Instagram Making today's episode possible is Murad Skincare Australia. The team at Murad want to help you achieve yours and your client's skincare goals and they're so kindly offering a FREE product pack to start you on your journey. Email kbacon@murad.com and mention the Beaute Industrie podcast to have your Murad skincare pack sent out to you.  Don't forget to join our online Facebook community here where thousands of like-minded business owners you like keep each other supported and connected with the latest in the professional beauty industry. If you would like to stay up to date with the latest from Beaute Industrie you can subscribe to our monthly newsletter here.  Beaute Industrie Podcast is an independent podcast that operates with the support of our listeners (that's you!) So if you would like to support the show, we would very much appreciate that. Hit 'subscribe' on Apple Podcasts or 'follow' on Spotify, and leave a review if you're feeling especially generous. Your host for the podcast is @tamarareidbeaute and we're at @beauteindustrie --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Dr Clara Hurst graduated as a dentist from King’s College London Medical and Dental School in 2005. Her interest in cosmetic procedures and facial aesthetics led to further training and study within the field of facial rejuvenation and cosmetic enhancement procedures, including training and working as a cosmetic injector at world-renowned Harley Street in London. Clara has 15 years hands-on experience in anti-wrinkle and facial sculpting treatments and prides herself on achieving natural results for her patients and believes that in most cases a conservative treatment approach is the best way to achieve her signature "untouched" and refreshed look. A mum, business owner, dr and now skincare formulator, Dr Clara is also a trainer and educator for Dermamedical Australia and trains doctors, dentists and nurses in the latest non-surgical cosmetic enhancement techniques. Clara shares with us her story on moving to Australia opening up a clinic and continuing to run a clientele from across the world, the impossible juggling act of being the perfect woman society thinks we should project and why her clients and team come first. You can find more about Dr Clara Hurst online here and on Instagram @blanc_perth and @the_secret_skincare Todays BeautePartner is Phorest Salon Software visit them online here. Don't forget to join our online Facebook community here where thousands of like-minded business owners you like keep each other supported and connected with the latest in the professional beauty industry. If you would like to stay up to date with the latest from Beaute Industrie you can subscribe to our monthly newsletter here.  Beaute Industrie Podcast is an independent podcast that operates with the support of our listeners (that's you!) So if you would like to support the show, we would very much appreciate that. Hit 'subscribe' on Apple Podcasts or 'follow' on Spotify, and leave a review if you're feeling especially generous. Your host for the podcast is @tamarareidbeaute and we're at @beauteindustrie --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Evette is a skin expert, to put it bluntly! She had 10 years of experience under her belt specialising in IPL, medical-grade skin peeling, microdermabrasion, skin analysis, brow shaping and make-up, as well as teaching beauty therapy before she started Esmi Skin Minerals in 2017. Evette identified an opportunity in the market for an Australian-made mineral foundation that had additional treatment benefits. Cue the inaugural product - the Liquid Mineral Foundation, which still has a cult following today. From there, the range has grown to include a comprehensive line of skincare to support customers from cleansing through right through to the foundation. From understanding your passion for the brand before building it, aligning your purpose with your people and everything in between, Evette and Tamara for Beaute Industrie. Find out more about Esmi Skin Minerals on their website and Instagram  If you’ve been thinking about making the switch from pen and paper, or want to test a new software system, visit www.gettimely.com to start a free 14-day trial. The Timely team has an exclusive offer for the listeners of today’s episode “Get 50% off Timely for your first 2 months” just use the promo code TAMARA20. Don't forget to join our online Facebook community here where thousands of like-minded business owners you like keep each other supported and connected with the latest in the professional beauty industry. If you would like to stay up to date with the latest from Beaute Industrie you can subscribe to our monthly newsletter here.  Beaute Industrie Podcast is an independent podcast that operates with the support of our listeners (that's you!) So if you would like to support the show, we would very much appreciate that. Hit 'subscribe' on Apple Podcasts or 'follow' on Spotify, and leave a review if you're feeling especially generous. Your host for the podcast is @tamarareidbeaute and we're at @beauteindustrie --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

To say this year has been a wild one is an understatement. We’ve had bushfires, a global pandemic, business closures months on end and to round it out Australia has plummeted into a recession. Though we could easily sit back and ask ourselves, why should we bother, it's important that we take this year and see it for what it is, an opportunity. An opportunity to pause, to be present, to reignite our passion and to press play on the things that truly do fill our cup. This year has reconfirmed for Tamara the importance of community and collaboration in our industry and when putting the call out for some inspiring people in our industry to come together these incredible four women put their hands up. Vanessa Main of Loft INC, Brigitte Benge of Cream Solutions, Faye Murray of Your Coach and Lisa Conway of The Zing Project joined Tamara in a live panel session to provide hope, clarity, strength and unity for the professional beauty industry. Todays BeautePartner is Aspect Skincare. For your chance to win an Aspect Skincare Bright Skin Essentials pack of your very own, consisting of the new Pigment Punch Body, Pigment Punch +, Super PD Complex, Illuminating Polish and Envirostat On The Go SPF 50 visit aspect.aspectskincare.com/beautepodcast Watch Brigittes exclusive masterclass here: https://www.creamsolutions.co/6-game-changing-habits-masterclass-replay Don't forget to join our online Facebook community here where thousands of like-minded business owners you like keep each other supported and connected with the latest in the professional beauty industry. If you would like to stay up to date with the latest from Beaute Industrie you can subscribe to our monthly newsletter here.  Beaute Industrie Podcast is an independent podcast that operates with the support of our listeners (that's you!) So if you would like to support the show, we would very much appreciate that. Hit 'subscribe' on Apple Podcasts or 'follow' on Spotify, and leave a review if you're feeling especially generous. Your host for the podcast is @tamarareidbeaute and we're at @beauteindustrie --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Dr Rudd is a General and Cosmetic Dermatologist affiliated with The Alfred Hospital Melbourne and The Skin Health Institute in Carlton of Victoria. Dr Rudd completed her Medical Degree at Monash University, Melbourne and pursued her post-graduate dermatology studies through the Australasian College of Dermatologists and she is also a qualified yoga teacher. Dr Rudd has worked for many years in all areas of dermatology with patients who suffer from sun damage, skin cancer, pigmentation, acne and acne scarring, eczema, rosacea and psoriasis and is passionate about helping those suffering with these debilitating disease through a combination of medical and natural therapies. Dr Rudd strongly believes in a natural, wholistic approach to the aesthetics of beauty, and tailors her treatment based on the client's individual skin needs which leads to maximum clinical results with minimal downtime, in a safe, caring environment at her rooms in St Kilda. Dr Alice shares with us her love and passion for study and education, how client concerns differ as we age and why she has adapted her own approach to treating skin, outside of the theoretical knowledge used by many other dermatologists. You can find more about Alice and the team over on Instagram @skindepthdermatology Todays BeautePartner is Venus Concept Australia, introducing their newest machine the Epileve - find out more by visiting their website Don't forget to join our online Facebook community here where thousands of like-minded business owners you like keep each other supported and connected with the latest in the professional beauty industry. If you would like to stay up to date with the latest from Beaute Industrie you can subscribe to our monthly newsletter here.  Beaute Industrie Podcast is an independent podcast that operates with the support of our listeners (that's you!) So if you would like to support the show, we would very much appreciate that. Hit 'subscribe' on Apple Podcasts or 'follow' on Spotify, and leave a review if you're feeling especially generous. Your host for the podcast is @tamarareidbeaute and we're at @beauteindustrie --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

My guest today is Rachel Evans of RE.Connection Project. Rachel and I connected at a recent photoshoot for a Brisbane Women in Business Magazine where we chatted all things women in business, in particular, busy women in busy businesses - and I thought what better time to publish this episode than now when you’ve all had your most busy period and are hopefully spending a little rest and recharge over the Summer holidays and are refilling your cup. Rachel is an exercise physiologist, a keynote speaker and someone who so beautifully and simply talks about moving your body and mastering your mindset to focus on the calm and clarity which we so need to continue to run our businesses at the capacity which they’re required to run. The conversation takes us through looking internally at our bodies, the people who surround us and also the loneliness that can be associated with business. My cheeky cat tigerlily felt very passionate about rest and reconnection, and chimed in with a few meows here and there, so you can hear her opinion on the piece if you listen carefully. Web Address: http://www.reconnectionproject.com.au/ Facebook Handle : www.facebook.com/re.connectionprojectofficial Instagram Handle: @re.connection_project --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Today’s guest you may have seen across social media as she has hundreds of photos of therapists holding up certificates after completing their skin training courses, it’s Lia Trebilcock from Skin Education International, a guest who has been requested to feature on the podcast many times by you all, so i am beyond thrilled I could bring this conversation to light. Lia Trebilcock has been a leader in the skin industry for over 14 years now starting out as a therapist and along the way she has owned her own skin clinic and has progressed into national educational roles for incredible companies such as InSkin Cosmedics and Jurlique and also studied Naturopathic Nutrition throughout her career. What I love about Lia so much is that, like us, Lia is an independent educator who is non affiliated with any one particular brand. Using a combination of nutritional support, professional treatments and home care advice to create healthy, vibrant and balanced skins, Lia now travels the country and beyond to help therapists, like you, treat their clients skin concerns one skin at a time. --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Originally a stylist and a now a mum, Nicole has grown her social media following to a massive audience of over 45k and is helping business owners like you, make the most out of their time spent online, something I know many of you have lots of questions about! Today's conversation is for you if you have questions around what and when to post, hashtags, locations, algorithms and everything in between, as well as that all defining questions ‘will social media actually get me bums on beds?’ Get out your notebook and pen, because you’re about to have a lesson on digital media with Nicole Healy From Social Salon School --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Today’s guest is Ashleigh Larcorcia, CEO and Educator at Ashleigh Larcorcia Lash Academy, or more commonly known as Melbourne Lashes on Instagram. After knowing nothing about lashes I stumbled across Ashleighs instagram and was instantly wow’d by her professionalism, technique and passion for everything involving lashes and I immediately knew this was a podcast episode that needed to be recorded for you all. Ashleigh has been in the lash industry for over 9 years now after going to work in a banking and administration career where she knew in her heart there was something more. Building her business from the ground up as a solo lash stylist to having a fully booked appointment diary with a team of lash stylists, Ashleigh completely understands what it takes to make it as an exceptional lash stylist and successful business women at that! Through the need for further education and training within the lash industry, Ashleigh set out to help strengthen the lash world by creating her own education and training centre as the business we know today as, Melbourne Lashes. Service standards, lash relationships and finding your purpose are topics Ashleigh and I cover in todays conversation. Web Address: http://ashleighlacorcia.com/ Audience offer: Ebook - Want to start a business but don't know where to start - 5 EASY TO FOLLOW STEPS ON HOW TO GET YOUR BUSINESS STARTED with bonus tips on how to quit your 9-5 and build a strong clientele. --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

After walking out of the treatment room as a therapist only to notice her name and coloumn had been cancelled from the computer system by the business owner because she was pregnant, Amanda started a home business which took off in no time. At 32 weeks pregnant with her second child, Amanda made the move from home business into bricks and mortar store and started hiring a team of therapists to support the expansion. Known now as Le Chic skin & beauty, Amanda and the team are regular nominees at the Australian Beauty Industry Awards, as well as being up for nominations at their local business awards where amanda was a finalist for the Ballarat young business person of the year in 2019. Amanda and I speak today about challenges, changes and everything in between that is the all encompassing professional beauty industry. www.facebook.com/lechicskinandbeauty www.instagram.com/lechicskinandbeauty www.lechicskinandbeauty.com This episode was brought to you by our friends at Digital Bloom enter BEAUTE20 at the checkout for $20 off instagram tiles at www.digitalbloom.me --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Today’s guest is Kate Taylor from Injex Clinics. Kate came to my call out in our Facebook group where I mentioned a few podcast guests had cancelled and I was searching for a story to share for you all. While Kate didn’t think she had much of a story to share, she told me about her sister being fired for mentioning she wanted a clinic of her own one day, their current business being burnt down and reopened in just 48 hours and to top it all off the incredible awards they continue to win not only in the beauty industry but also overall status - which is very much a story worth sharing in my eyes! Kate and her sister Emma run a 9 room advanced skin and injectable clinic with a team of 19 and i’m keen to share with you just how they do it on today's conversation. This episode of the beaute industrie podcast was brought to you by our beauty business blueprint - the ultimate business checklist for the professional beauty industry. Get your free copy over at www.beauteindustrie.com/beautybusinessblueprint --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message

Today I am speaking with Emily Harper, A kick ass business woman and a dear friend of mine and someone who I have turned to for many words of advice throughout our friendship, in fact most of what you see of beaute industrie has probably come about from a conversation emily and i have had together. Emily Harper has accomplished many incredible things in her time in the industry, she owns a Brazilian Butterfly franchise in the south eastern suburbs of melbourne, is a qualified cosmetic tattoo artists and is a mum of three to two boys liam and lenny and daughter lila. I wanted to shine a spotlight on mums in business in this episode as Emily and I have a raw conversation about the business of the beauty industry when you’ve got a family to look after, the guilt that it takes to be away from your children in order to provide for them and talking a look at the lighter side of life to get you through to your dreams. --- Send in a voice message: https://podcasters.spotify.com/pod/show/beautebyabic/message