The Ecommerce Industry Insiders Podcast by Sermondo

Danny Carlson, the founder of Kenji ROI, answers Kristina's questions about his company, his Actualize Freedom podcast, and his reasons to become his own boss. Kenji ROI is a listing optimization & PPC management agency based in Canada. Their service portfolio includes product photography, videography, keyword-optimized copywriting, A+ Content/EBC & PPC management. Content PART 1: About Kenji ROI 1:01 Where are you right now? 1:36 In one sentence, what is Kenji ROI? 2:17 So basically a “One-Stop-Shop”? 2:40 How many employees do you have? 3:08 How did you come up with the idea to found an Amazon agency? 4:15 In general, what do you think makes a good Amazon agency? 5:13 Why should I choose Kenji ROI over other agencies? 6:16 Do you work with clients from all over the world? 7:13 Can you name three things that your clients say about you and your work? 8:21 How does the process of working with you look like? 9:50 What are the three biggest mistakes you witnessed Amazon sellers make? 13:54 How do you stay up-to-date? PART 2: Personal Questions 15:01 Why did you decide to become self-employed? 17:22 What excites you most about working in the Amazon industry? 18:52 Could you give me ONE word to describe your whole work situation? 19:13 Are there things that you don’t like about your job? 20:06 Which kind of sport do you pursue? 20:50 What is a skill or character trait that you wish you had but you don’t have right now? 21:37 What is a weird habit that you have? 22:37 If you could have a superpower, which one would it be? 23:32 What is the most expensive thing you ever bought? 25:06 What was your biggest challenge of becoming self-employed? 26:14 Were there moments you thought about quitting and pursuing a normal job? 27:23 If you could ask Jeff Bezos for one favor, which one would it be? 28:06 Who inspires you? 30:15 Let’s talk about your podcast. What’s its purpose? 31:25 If you could invite a famous person to your podcast, who would that be and why? 31:14 If you had the chance to hire him, would you? 32:40 Are the free resources you recommend to you sellers? 33:33 If you had the attention of every Amazon seller in the whole world and you could give them 3 tips, which ones would that be? _________________________________________________ ► Find & contact Kenji ROI on Sermondo ► Want to see the faces behind the voices? Go watch this episode! ► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match. ► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you. ► Any questions? Reach out by using the Sermondo contact form

In today's episode of Sermondo Talks, Jérôme de Guigné tells us about his company Amazon Made Simple, the biggest challenge in branding and why giving up is not always necessarily a bad thing. Amazon Made Simple is an Amazon agency with expertise in the Vendor (B2B2C) and seller (B2C) areas. They aim to help you exploit your full brand potential on Amazon by defining and designing  your strategy for Amazon with you, optimizing your pricing, your positioning and your go-to-market options. Content PART 1: About Amazon Made Simple 1:02 In one sentence, what is Amazon Made Simple? 1: 23 Which services do you provide? 2:13 How long have you been around for? 2:24 Do you have your own experience with selling on Amazon? 2:45 How do you help Amazon sellers make more money on Amazon? 4:25 What would you say is the biggest challenge in branding? 5:28 What makes you stand out, why should I choose you over another agency? 7:04 What are three things that your clients say about you? 8:05 What do you expect from your clients? 9:35 How do you solve problems with your clients, for example when they are not happy with your work? 11:26 How do you manage to stay up to date with all the changes happening in the Amazon industry everyday? 12:33 Do you follow some podcasts or blogs? PART 2: Personal Questions 13:25 Why did you decide to become self-employed? 14:56 How many hours do you work per week? 15:57 What do you like least about your job? 17:03 If you could have a super power, which one would it be? 17:50 Let’s imagine you could travel back in time 5 years, what would you tell your younger self? 19:10 If you could hire a famous person in the world to work for you, who would that be and why? 20:15 Can you name three tips that you would give to any Amazon seller out there? _________________________________________________ ► Find Amazon Made Simple on Sermondo ► Did you use Jérôme's services before? Leave a review for Amazon Made Simple!  ► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match! ► You already have a specific job you want to outsource? Then post a job listing on Sermondo with your requirements and wishes. Service providers that meet your requirements will then apply for your gig. ► Any questions? Use the Sermondo Contact Form and shoot us a message!

In this episode of Sermondo Talks, Michael Maher, Chief Idea Officer of Cartology, tell us about their latest rebranding, his personal transition from eBay seller to agency founder and why Amazon sellers should choose Cartology to work with.    Cartology is a full service agency dedicated to helping both large brands and small business to succeed in the Amazon marketplace.  Their services range from the development of branding and advertising strategies to complete account management.   Content overview:   0:19 Introduction 0:35 The rebranding of Cartology 1:34 What does a Chief Idea Officer do? 2:37 Why should an Amazon seller choose you over another agency? 3:35 Black Hat Methods 4:58 Pricing Structure of Cartology 5:45 Who is your typical Client? 6:50  What was your best moment during your time at Cartology? 9:09 What was your worst moment? 12:15 If you could hire a famous person to work for your company, who would that be and why? 13:47 Can you name three tips that you would give to any Amazon seller out there?  _________________________________________________   ► Find Cartology on Sermondo ► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match! ► You already have a specific job you want to outsource? Then post a job listing on Sermondo with your requirements and wishes. Service providers that meet your requirements will then apply for your gig. ► Any questions? Contact us! support@sermondo.com

In this 2. Episode of the Sermondo Journey Podcast i wanted to give you an update about our strategy and thoughts about our marketing process. As i was just creating our first email outreach campaign i will also share some insights about creating a strong-converting email copy, and show you some learnings and mistakes that i made while doing so. If you have any questions about us or about sermondo, please feel free to simply contact me by writing an email to tobias@sermondo.com.

This is the first episode where Tobias will give you a brief introduction about the idea behind Sermondo and the ups and downs that he already experienced before even launching the website.

This episode features Jimi Patel and Brijesh Singha from eStore Factory.“We know what we are doing and it’s not like we are taking the project from one side and then hand it over to freelancers on the other side.“ eStore Factory is a Full-Service Ecommerce Agency that offers a wide range of Ecommerce services, including Amazon SEO, Amazon PPC, Amazon product listing optimization, Amazon Product Research, Amazon Storefront design, Amazon Enhanced Brand Content and more.In this interview, Jimi, Brijesh and Toby talk about eStore Factory how they are different from other Ecommerce agencies.Among other topics we discuss the biggest success factors on Amazon and mistakes many sellers should avoid. Timestamps 02:57 – What is your team and working culture like at eStore Factory? 04:20 – How did your company grow in the last years? 05:00 – Which services do you offer? Do you have any specialization? 10:28 – Do you provide services for sellers of all sizes or just bigger brands? 13:30 – What differentiates eStore Factory from other Amazon Agencies? 16:00 – What are the factors that successful Amazon sellers share? 20:20 – What are some of the biggest mistakes Amazon sellers often make? Helpful Links ► Find & reach out to eStore Factory on Sermondo ► You can also watch every Sermondo talks episode on Youtube ► Are you an Ecommerce seller and looking for reliable service providers that help you grow your business? Sermondo has them all. Fill out our matching form with your your requirements and let the best providers reach out to you! ► Any questions? Reach out by using our contact form.

“Whether you’re selling your Amazon business to us or someone else, there’s always a risk that the deal eventually doesn’t close, so you gotta make sure that you continue to operate it like it’s not gonna sell.“ This episode features Ryan Gnesin, Founder and CEO at Elevate Brands. Elevate is one of the world’s leading acquirers of Amazon FBA businesses. Ryan and his international team buy, scale, and operate consumer-leading of Amazon brands, elevating them to their full potential. In this interview, Ryan and Kristina talk about how Elevate Brands works, what sellers need to consider and keep in mind when selling their Amazon business, and how to make sure you get the highest possible valuation for it. Part 1: About Elevate Brands 1:30​ Does your team work remote? 2:15​ What is Elevate Brands? 2:57​ The reason for rebranding Recom Brands to Elevate Brands 4:00​ Since when is Elevate Brands around? 5:00​ Do you buy US-American Amazon brands only or also European brands? 5:37​ What’s the size or value of the brands that you typically buy? 6:46​ How do you determine the value of a brand and how does the selling process look like? 8:45​ The perfect timing for selling an Amazon business 10:40​ What’s the most common reason for Amazon sellers to sell their business? 12:09​ What’s your opinion on FBA brokers? Are they useful? Should sellers use a broker? 14:00​ Advantages of selling your business directly to an acquisition company 15:14​ How long does it take to sell an Amazon business? 17:15​ Why should Amazon sellers choose Elevate Brands as a buyer for their business? 19:09​ The emotional side of selling your Amazon business – How will Elevate treat brands after acquiring them? 20:15​ How many Amazon sellers have already sold their business to you? 20:35​ Could you name three things that your clients say about Elevate Brands? 21:38​ What’s the main mistake that Amazon sellers make when selling their business? 23:48​ Are there any non-compete clauses in your contracts? Part 2: Personal Questions 24:45​ What made you decide to become an entrepreneur and found Recom Brands? 27:22​ How important the learning-by-doing approach is for entrepreneurs 28:43​ What does your typical day look like? 31:10​ What is a skill or character trait that you wish you had but you dont have right now? 32:54​ If you could have a superpower what would it be? 43:40 If you could hire a famous person to work for or with you, who would it be and why? 35:25​ If you could ask Andy Jassy one thing or for one thing, what would it be? 37:33​ Ryan’s 120 Second Tip for Amazon Sellers ••••••••••••••••••••••••••••••••••••••••­­­••••••••••• Helpful Links ► Find & contact PickFu on Sermondo: https://sermondo.com/listing/elevate-brands/ ► You can also watch every Sermondo Talks episode on YouTube: https://www.youtube.com/c/SERMONDO ► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill out our matching form with your requirements and we will find the perfect service provider for you: https://sermondo.com/for-sellers/​​​ ► Any questions? Reach out by using our contact form: https://sermondo.com/faq-contact/

"The human brain – at the end of the day – is just a giant graphics processor [...] So when you're thinking of optimizing your listing from a conversion optimization standpoint, you really need to think about what you can do to send the clearest, concise messages to your customer in the smallest amount of time possible." This episode features Anthony Cofrancesco, Industry Liasion at PickFu. PickFu is an online polling service that Amazon sellers can use to test different versions of marketing assets to see what sells. With PickFu, you can test your product ideas, packaging designs, and other marketing concepts with customers who represent your ideal target audience.  Anthony and Kristina talk about PickFu, what mistakes most Amazon sellers make, how to avoid them, and how to convince your customers in just a split second to buy your product. Part 1: About PickFu 2:02​ Why did you decide to leave your listing optimization company and start working for PickFu? 3:32​ What is PickFu? 4:20​ PickFu Live Demo 4:58​ How to create a new poll 6:08​ How to define your targeting audience 6:52​ What PickFu polls can be used for 7:14​ How the PickFu poll results look like 7:45​ How long does it take to get the poll results? 9:53​ Do real people answer the polls? 10:10​ How do you make sure that the panel members are qualified? 15:50​ How many clients have used PickFu yet? 18:22​ Do you plan to make PickFu available in Europe and other markets as well? 20:32​ How much does PickFu cost? 22:48​ How much does the price increase for every character trait I add to my panel?  24:16​ What happens when I’m not happy with PickFu? 25:43​ What do clients say about PickFu? Part 2: Personal Questions 27:51​ How does your typical day look like? 28:56​ What do you love about eCommerce? 30:33​ What is a skill or characteristic that you wish you had but you don’t have right now? 33:25​ If you could ask Jeff Bezos something or for one favor, what would it be? 34:37​ Anthony’s 60 Seconds of Amazon Advice ••••••••••••••••••••••••••••••••••••••••­­­••••••••••• Helpful Links ► Find & contact PickFu on Sermondo: https://sermondo.com/listing/pickfu/​ ► Get 50% off your first poll with the code "SERMONDO" ► Tired of seeing my face? You can also listen to every Sermondo Talks episode on our podcast: https://anchor.fm/sermondo​​ ► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill out our matching form with your requirements and we will find the perfect service provider for you: https://sermondo.com/for-sellers/​​ ► Any questions? Reach out by using our contact form: https://sermondo.com/faq-contact/

“Some sellers think PPC is like a magic pill [..] but each campaign has to be created and managed individually” This episode's guest is Vitalii Khyzhniak, Chief Growth Officer at Profit Whales. Vitalii talks about the Profit Whales Software, the founding story of the company and why increasing your conversion rate should be any Amazon seller's #1 goal. Part 1: About Profit Whales 1:14 What is Profit Whales? 1:29 Which software and tools do you provide? 2:18 How long has Profit Whales been in business already? 2:53 Do you also provide additional services? 4:18 Why do you know so much about Amazon, have you ever been an Amazon seller yourself? 5:20 Can you tell me more about the Zero to Hero Tool? 7:17 Can you also give us some information about the PPC optimization tool? 8:50 What’s your vision and your next steps? More tools? 10:42 What does your pricing look like? 11:53 Can I get a demo before committing to subscribe to Profit Whales? 13:05 What happens if a client isn’t happy with Profit Whales? 15:33 In your own words, what are three things that your clients say about you? 18:32 In your own words, what is the main mistake Amazon sellers make in regards to their PPC management? 21:29 How do you stay up to date with all the changes Amazon implements? 22:26 Anything you’d like to add about Profit Whales? Part 2: Personal Questions 23:20 You’re the Chief Growth Officer at Profit Whales. Did you initially want to become something else? 24:43 What is the founding story behind Profit Whales? 27:37 What is a skill or characteristic that you wish you had but don’t have right now? 28:58 If you could have a superpower, which one would it be? 30:01 If you could walk into Jeff Bezos office to ask him something or for a favor, what would you ask (for)? 30:40 If you could hire any famous person to work with you or for you, who would that be and why? 31:48 You get 60 seconds now, what advice would you give to any Amazon seller out there? ••••••••••••••••••••••••••••••••••••••••­­­••••••••••• Helpful Links ► Find & contact Profit Whales on Sermondo: https://sermondo.com/listing/profit-whales ► Profit Whales Website: https://profitwhales.com/ ► Book your Audit & Demo Call: https://profitwhales.com/contact-us ► Profit Whales on Facebook: https://www.facebook.com/profitwhales/ ► Tired of seeing my face? You can also listen to every Sermondo Talks episode on our podcast: https://anchor.fm/sermondo ► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill in our matching form with your requirements and we will find the perfect service provider for you: https://sermondo.com/for-sellers/ ► Any questions? Reach out by using our contact form: https://sermondo.com/faq-contact/

“An Amazon Business is no franchise where someone tells you exactly what you need to do step by step. There’s no manual book titled “How to get your Amazon business right”. It’s a game of innovation and entrepreneurship, it’s an open landscape. It’s exciting, but it’s also wild, so make sure you play it right.” This episode of Sermondo Talks features Yoni Mazor, founder of GETIDA. Yoni tells us how important it is to keep track of your numbers, how to get properly reimbursed by Amazon, and how GETIDA can help you with this. PART 1: About GETIDA 1:06 In one sentence, what is GETIDA? 1:23 Do you also offer other services? 1:42 How long have you been around already? 1:48 How many clients have worked with you? 02:11 How many employees do you have? 02:31 What does the process of working with you look like? 07:00 What does the overall communication and support look like? 08:43 Do you have your own experience selling on Amazon? 11:16 What makes a good reimbursement company and why should I choose GETIDA over your competitors? 19:44 Are there some areas in which GETIDA could still improve? 22:51 Do you like challenges? 23:23 Which sellers can use your software? Only US-sellers or also from other countries? 23:56 The opportunities of Amazon Europe 24:46 What are three things that your clients say about you and GETIDA? 25:47 Do sellers have to pay when they don’t get reimbursed? 27:23 Do you have a reporting system in place? 29:40 What are the biggest mistakes you think Amazon sellers make? 34:11 What happens when I’m not happy with your work? 35:06 How do you stay up to date with all the changes Amazon implements? PART 2: Personal Questions 36:30 Why did you decide to become self-employed? 39:05 What does your typical day look like? 41:51 What is a skill or characteristic that you wish you had but don’t have right now? 43:29 What are your tips when it comes to outsourcing and delegating? 46:10 How do you overcome trust issues when delegating tasks to someone else? 48:10 If you could have a superpower, which one would it be? 49:10 If you could walk into Jeff Bezos office to ask him something or for a favor, what would you ask (for)? 49:51 And what could Jeff Bezos do better in terms of treating 3rd party sellers? 51:17 If you could hire any famous person to work with you or for you, who would that be and why? 55:41 You get 60 seconds now, what advice would you give to any Amazon seller out there? -- Helpful Links ► Find & contact GETIDA on Sermondo ► Watch this GETIDA Interview on YouTube ► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply use our Sermondo matching service and we will find the perfect service provider for you. ► Any questions? Reach out by using our contact form!

For this episode of Sermondo Talks we invited Joseph Abitbol, the founder and CEO of Seller Locker. Joe gives some useful information and advice on how to get a proper reimbursement from Amazon, gives us an exclusive demo of the "Seller Locker" software and tells us why, with his family background, he was basically destined to become an entrepreneur. Seller Locker is an Amazon-approved refund company that helps you increase your profits and regain control of your FBA business. Seller Locker's easy-to-use software suite and experienced reimbursement consultants will help you accomplish that. PART 1: About Seller Locker 1:11 In one sentence, what is Seller Locker? 1:45 Which services do you cover exactly? 2:45 For how long have you been in business already? 3:14 Why do you know so much about selling on online and Amazon? 4:43 Why should I choose Seller Locker over other companies? 5:45 Seller Locker Demo 15:58 What does the process of working with you look like? 17:45 Does your software work only on Amazon.com or also other marketplaces? 18:56 Could you name three things that your clients say about you? 20:16 How do you stay up to date with all the changes Amazon implements? 21:28 How do you deal with unhappy customers? PART 2: Personal Questions 22:32 Did you always want to become an entrepreneur? 23:18 What’s your vision for the future? 24:11 In which areas do you think you could improve? 24:40 If you could have a superpower, which one would you choose? 25:38 If you could Jeff Bezos (for) one thing, what would you ask him (for)? 27:24 If you could hire any famous person to work with you or for you, who would that be and why? 28:28 You get 60 seconds now, what advice would you give to any Amazon seller out there? -- Helpful Links ► Find & contact Seller Locker on Sermondo ► Watch this episode on YouTube ► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill in our matching form with your requirements and we will find the perfect service provider for you. ► Any questions? Reach out by using our contact form!

This episode of Sermondo Talks features Jhonny Luis Amarilla Torres, the founder of E-BAUS.  E-BAUS is a Full-Service Amazon Agency based in Hamburg, Germany. Jhonny and his team help clients from all over the world launch their Amazon business in Europe and North America We talk about his company, his own career path, and why he works by the motto "it is better to prevent than to cure." Content PART 1: About E-BAUS 1:36 In one sentence, what is E-BAUS? 1:50 Which services do you cover exactly? 2:10 For how long have you been in business already? 2:35 How many clients have you worked with yet? 2:53 How many employees do you have? 3:22 Which marketplaces do you have experience with? 3:56 Do you offer all services in-house or are some also outsourced? 4:33 What does the process of working with you look like? 5:18 Do your clients get their own account manager? 6:41 In general, what do you think makes a good Amazon agency? 7:18 Why do you know so much about selling on Amazon? 8:28 Why should I choose E-BAUS over other agencies? 9:01 In which areas could you improve? 9:39 Do you have any client requirements? 10:23 In your opinion, what differentiates the German Amazon marketplace from other marketplaces? 11:46 Does the buying behavior differ between Germans and others? 12:23 How would you plan the perfect expansion to Germany? 13:25 Could you name three things that your clients say about you and your work? 14:04 How does your pricing look like? 15:55 Do you also offer a la carte services? 16:05 Will there be a service contract when working with you? 17:18 Do you have a reporting system in place? 18:25 How would you deal with a client that’s not satisfied with your work? 20:38 How do you stay up to date with changes in Amazon guidelines? PART 2: Personal Questions 23:06 Why did you decide to become an entrepreneur? 24:17 How many languages do you speak? 25:00 What does your typical day look like? 26:16 When do you usually leave the office? 26:59 What is a skill or characteristic that you wish you had but you don’t have right now? 27:33 If you could have a superpower, which one would you choose? 28:23 If you could Jeff Bezos (for) one thing, what would you ask him (for)? 28:64 If you could hire any famous person to work with you or for you, who would that be and why? 29:41 You get 60 seconds now, what advice would you give to any Amazon seller out there? -- Helpful Links ► Find & contact E-BAUS on Sermondo ► Watch this episode on YouTube ► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill in our matching form with your requirements and we will find the perfect service provider for you. ► Any questions? Reach out by using our contact form

In this month’s edition of Sermondo Talks, Omer Riaz, founder of Urtasker, is our guest. He tells us about his eCommerce and amazon full-service marketing agency Urtasker, his own seller past (spoiler: Omer once sold silicone molds for baking) and reveals his three most important pieces of advice for Amazon sellers. Urtasker has been around since 2015 and since then they have helped over 500 of their customers worldwide to become successful in the eCommerce business – especially on Amazon. CONTENT PART 1: About Urtasker 1:20 In one sentence, what is Urtasker? 1:32 What kind of services do you offer? 2:02 For how long have you been around for already? 2:50 So you’ve sold products yourself online. How about now? Are you still an active seller? 3:13 What kind of products do you sell? 3:44 How many clients have you worked with so far? 4:13 How many employees do you have? 5:23 How does the process of working with you look like? 7:12 Do you also turn clients down when you can’t help them? 8:02 Do you outsource some of the tasks that are required to help your clients? Like product photography? 9:27 How does communication look like when working with you? Do clients get their personal account/project manager? 12:11 Do you work with clients from all over the world? 13:07 What is your USP? Why should I choose to work with you? 16:46 In which areas do you think you could improve? 19:02 Do you have any ideal clients? And do you sometimes also say “no” to clients? 22:08 Do you sign project contracts? 23:59 How does reporting look like? 26:00 How does your pricing look like? 29:29 What happens if I’m not happy with your work? PART 2: Personal Questions 31:53 Why did you decide to found Urtasker? 35:43 How does your typical day look like? 37:39 Is there a skill or characteristic that you wish you had but you don’t have? 39:15 If you could have a super power, what would it be? 40:08 If you could meet Jeff Bezos in person and ask him for one thing that Amazon could do better, what would it be? 41:46 If you could give 3 tips to any Amazon seller out there, which ones would that be? Helpful Links ► Find & contact Urtasker on Sermondo ► Tired of seeing my face? You can also listen to every Sermondo Talks episode on our podcast! ► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill in our matching form with your requirements and we will find the perfect service provider for you. ► Any questions? Reach out by using our contact form

We have invited Michael Southworth, e-commerce marketing expert and founder of Elemerce, for the 30th episode of Sermondo Talks. Michael and Kristina discuss why transparency is the key to any good business relationship, what to look for when hiring and building a team, and the importance for companies to have more than one sales channel – especially in light of recent events. Michael also gives us some insights into his own entrepreneurial path and explains why failure can actually be a good thing for your business and your own development as an entrepreneur. Elemerce is a full-service agency in the Amazon marketplace that helps its clients promote, market, monitor and sell their products.  Content PART 1: About Elemerce 1:15 In one sentence, what is Elemerce? 1:40 How many employees do you have? 1:51 For how long have you been around? 2:24 Where did you gain your knowledge about selling online? 4:38 In general, what makes a good Amazon agency? 5:50 Can you tell me a bit about your reporting system? 8:18 Why should I choose your agency over others? 10:24 What do your clients say about your work? 12:40 Do you have any requirements for your clients? What do you expect from them? 16:14 Did you ever have clients that were not happy with your work? 18:19 Do you also deal with clients directly or mostly the account managers? 19:17 How are you handling the whole Corona virus situation? 23:06 What’s your opinion on using different sales channels? PART 2: Personal Questions 26:59 Why did you decide to found Elemerce? 31:00 What skill or character trait that you don’t have right now would you like to have? 34:18 If you could travel back in time, what advice would you give yourself? 36:29 Was there a time you wanted to quit? 41:40 If you could hire any famous person to work with you or for you, who would that be and why? 42:39 If you could ask Jeff Bezos for one thing, what would that be? 44:52 If you had the attention of every person selling on Amazon for one minute, which three tips would you give them? Helpful Links ► Find & contact Elemerce on Sermondo ► Want to see the faces behind the voices? Check out the video! ► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill in our matching form with your requirements and we will find the perfect service provider for you. ► Any questions? Reach out by using our contact form

For our 29th Episode of Sermondo Talks, we invited Stuart Conroy, founder of ACTIV8. Stuart and Kristina talk about the importance of a multichannel approach in e-commerce, how ACTIV8 helps brands scale and why he likes to maintain a personal relationship with clients – and even mentor them. He also gives us some insights into his personal life. He explains why he decided to leave his old job in IT and start his own business, which challenged he faced and what advice he would give to his younger self. ACTIV 8 is a specialist agency helping brands scale in the e-commerce world by using a multichannel structure approach. They offer a range of services, from channel analytics over strategy development to fulfillment solutions. Content PART 1: About Activ8  0:55 In one sentence, what is Activ8? 1:24 Which kind of services do you offer exactly? 2:23 How many employees do you have? 2:54 Would you say it’s a mistake to only focus on Amazon? 3:29 Do you work with clients from all over the world and do you focus on specific marketplaces? 4:35 Do you think it’s important for brands to have a website? 5:42 What do you think makes a strong brand? 7:50 Why should I choose Activ8 over other companies? 9:14 Do you have any budget requirements for clients? 10:30 How does your pricing look like? 11:34 Can you name three things that clients say about your work? 12:54 Do you have a personal relationship with your clients? 14:02 Did it ever happen that a client was unhappy with your work? 15:55 The competition between agencies increased strongly. How do you handle that situation? PART 2: Personal Questions 17:37 Why did you decide to start your company? 19:30 What were some of the challenges you faced? 21:18 What excites you most about working in the e-commerce industry? 22:30 What do you like least about your job? 24:01 Are there any skills or characteristics that you wish you had but don’t have (yet)? 26:10 If you could travel back in time and give yourself some advice, what would it be? 27:10 If you could have a superpower, which one would it be? 28:03 If you could ask Jeff Bezos for one thing, what would it be? 29:01 If you could hire any famous person in the world to work for you or with you, who would that be and why? 30:00 If you had one minute in which you could give three tips to all Amazon sellers out there, which ones would that be? _________________________________________________ ► Find & contact ACTIV8 on Sermondo ► Want to see the faces behind the voices? Go watch this episode! ► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match. ► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you. ► Any questions? Reach out by using the Sermondo contact form

In this episode of Sermondo Talks, we invited Or Shamosh to talk about his company SellerAppeal, his own experiences with Amazon and his private life. SellerAppeal is a suspension appeal company dealing with all kinds of listing and account suspensions. They help Amazon sellers and vendors from all around the world. Content PART 1: About SellerAppeal 1:17 In one sentence, what is SellerAppeal? 2:35 How many employees do you have? 3:29 Do you work with clients from all over the world? 4:55 How much time do you need to get a seller reinstated? 6:18 Do you take on any clients or are you selective? 8:16 Do you have your own experience selling on Amazon? 10:30 When did you start your company? 10:37 What makes a good appeal company? 11:03 Why should I choose you over other appeal companies? 12:38 What are three things that clients say about you and your work? 13:29 Are you also a psychologist? 14:18 What are the main reasons for suspension? 15:50 What should sellers do after getting a suspension notification? 17:39 What happens if I’m not happy with your work? 18:44 How do you manage to stay up-to-date? PART 2: Personal Questions 20:00 Why did you decide to become self-employed? 20:49 So you became an entrepreneur “by accident”? 21:47 You’re happy with your work? 22:13 Are there also things that you don’t like about your job? 22:30 What is a skill or character trait that you wish you had but you don’t have? 22:49 If you could have a superpower, which one would it be? 23:20 Was there a time that you wanted to quit? 23:40 If you could ask Jeff Bezos for one favor, which one would it be? 24:48 What is the worst, hijackers, rating manipulation? 25:49 Do you have any people that inspire within the industry? 26:20 What are your plans for 2020? 28:05 If you had the attention of every Amazon seller in the world for one minute and you could give them three tips, which ones would that be? _________________________________________________ ► Find & contact SellerAppeal on Sermondo: https://sermondo.com/listing/sellerappeal/ ► Watch this episode: https://youtu.be/MnBOvpkhKfE ► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match: https://sermondo.com/ ► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you: https://sermondo.com/for-sellers/ ► Any questions? Reach out by using the Sermondo contact form: https://sermondo.com/faq-contact/

For our new episode of Sermondo Talks, we invited Hudi Greenberger, founder of Hudi Greenberger Photography. Hudi Greenberger is a photographer specializing in food, products and architecture. We talk about his business, take a look at his past work and have him show us around his studio. Content PART 1: About Hudi Greenberger Photography 1:11 In one sentence, what is Hudi Greenberger Photography? 1:23 What kind of services do you offer? 1:59 When did you start your business? 2:04 What’s the founding story? 4:48 You never sold on Amazon yourself? 4:58 Do you work with clients from all over the world? 5:35 Demonstration of Hudi’s work 6:28 Why should I choose your studio over other studios? 7:36 What are the most common mistakes Amazon sellers make in regards to product photography? 9:22 If a seller decides to take his own photo, what’s something they do wrong? Wrong camera, wrong lighting? 9:42 Could you name three things that clients say about your work? 10:39 When you work with a client, what do you expect from them? 11:48 How do you deal with unhappy clients? 12:50 How do you stay up-to-date? 15:04 Would you mind giving us a room tour? 18:45 Do you have experience with all kinds of products? 19:16 Do you refer clients to trusted photographer friends of yours when you don’t want to take the gig? Part 2: Personal Questions 19:46 Why did you decide to become self-employed? 22:12 If you could only use one single adjective, how would you describe your work situation? 22:47 What excites you most about working with e-commerce sellers?  23:52 Are there also things that you don’t like about your job? 24:50 If you could have a skill or character trait that you currently don’t have, which one would that be? 25:14 If you could have a superpower, which one would that be? 26:42 Which advice would you give to your younger self? 28:46 What was your biggest challenge becoming self-employed? 30:00 Was there a time where you wanted to quit and go back to a “normal” job? 30:28 If you could ask Jeff Bezos for one thing, what would it be? 31:07 Who inspires you? 33:30 If you could hire any famous person in the world to work with you or for you who would that be and why? 34:42 If you had the attention of any Amazon seller out there and you could give them three tips, which one would that be? _________________________________________________ ► Find & contact Hudi Greenberger on Sermondo ► See the faces behind the voices and watch this episode ► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match ► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you ► Any questions? Reach out by using the Sermondo contact form

Guest of today's episode is Manuel Kretschmer, founder of AMZ Controlling. Manuel tells us why he decided to found his agency, explains why Amazon FBA is NOT a business model and why selling on Amazon can break your (financial) neck - at least if you don't have a constant overview of your fees. AMZ Controlling is a Full Service Amazon Agency based in Munich and Glasgow helping Sellers and Vendors reach their goals on Amazon worldwide. Content PART 1: About AMZ Controlling 1:10 Please tell me in one sentence: What is AMZ controlling? 1:29 Which services do you offer? 2:00 For how long have you been around? 2:13 How did you get the idea to found your agency? 3:03 Why should I choose you over other competitors? 4:37 Do you serve clients from all over the world? 5:49 In your opinion, which are the top 3 mistakes that Amazon sellers make? 9:59 What do you do when a client is not happy with your work? 11:59 Do you take on clients with bad products? 12:59 What do your clients say about your work? 14:58 What do you expect from your clients? 18:05 Do you also help develop a brand? 19:03 How do you stay up-to-date? PART 2: Personal Questions 20:21 Why did you decide to become self-employed? 23:52 What excites you most about working in the ecommerce industry? 27:43 If you could only use one word to describe your work situation which one comes to your mind? 28:24 What do you like least about your job? 29:00 What do you think about the digital nomad lifestyle? 31:40 Which skill or character trait would you like to have that you currently don’t have? 32:50 If you could have a superpower, which one would it be? 33:20 If you could go back 5 years in time, which advice would you give your younger self? 35:00 Was there a time you wanted to quit? 35:16 How do deal with situations where you feel like you hit a dead end? 38:27 If you had the chance to ask Jeff Bezos for one thing, what would it be? 40:20 Who or what inspires you? 41:19 If you could hire a famous person to work you, who would that be and why? 42:20 If you had the attention of every Amazon seller in the whole world and you could give them three tips, which ones would that be? _________________________________________________ ► Find & contact AMZ Controlling on Sermondo ► Watch this AMZ Controlling Review with video ► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match ► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you ► Any questions? Reach out by using the Sermondo contact form

Today’s guest is Sacha Gorelik, passionate copywriter, branding expert & founder of Sacha Gorelik Copywriting. She explains what makes a strong brand, why Amazon sellers NEED to invest in a great listing and how to work best with a professional copywriter like her. Sacha Gorelik Copywriting helps Amazon sellers increase sales by optimizing Amazon listings, brand consulting and creating EBC (Enhanced Brand Content). Content PART 1: About Sacha Gorelik Copywriting 1:03 Please tell me in one sentence: What is Sacha Gorelik Copywriting? 1:25 You also offer branding services, right? 1:54 For how long have you been around? 2:23 Why did you decide to work with Amazon sellers? Have you been a seller yourself? 3:32 How do copywriters like you help Amazon sellers make more money? 5:22 Why should I choose you over other competitors? 6:55 How does the process of working with you look like? 8:34 Who are your typical clients? 9:12 What do you expect from your clients? 10:18 What do you do when a client is not happy with your work? 11:27 How do you stay up-to-date? PART 2: Personal Questions 12:24 Why did you decide to become self-employed? 13:20 What were the biggest challenges you faced during your time of being self-employed? 14:34 Are you happy with your work? 15:07 What excites you most about working in the ecommerce industry? 16:37 In your opinion, what are some of the biggest mistakes that Amazon sellers make? 18:31 What makes a strong brand? 21:21 What is a skills or character trait that you wish you had but that you don’t have? 22:10 If you could have a superpower, which one would it be? 23:20 Are you a morning person? 23:44 You have three kids. How do you manage your work-life-balance? 25:12 Who or what inspires you? 26:04 Are there are also some famous people that inspire you? 27:43 If you had the chance to ask Jeff Bezos for one thing, what would it be? 29:00 If you had the attention of every Amazon seller in the whole world and you could give them three tips, which ones would that be? _________________________________________________ ► Find & contact Sacha Gorelik on Sermondo ► Watch this episode on our Sermondo YouTube channel ► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match ► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you ► Any questions? Reach out by using the Sermondo contact form

Today's guest for our podcast is Rahul Chawla, Senior Business Development Manager at QIMA (formerly known as Asia Inspection). He lets us look behind the scenes of one of the most famous quality inspections and tells us a lot about his personal career. He also gives valuable tips on what amazon sellers need to consider when they get their production inspected. Content PART 1: About QIMA 1:10 Please tell me in one sentence: What is QIMA? 1:30 The transition from Asia Inspection to QIMA? 2:12 How long does your company exist already? 3:11 Would you say that you focus on Amazon sellers? 4:14 What’s your main argument for using a quality inspection service? 6:33 How does the process of working with a quality inspection company look like? 10:36 Which other services do you offer besides quality inspections? 10:52 Do you also check the working conditions in factories, such as child labour etc.? 14:50 What are the reason to choose QIMA over other quality inspection companies? 19:24 Do you have a product category you specialize in? 20:06 Can you think of any product that you don’t offer quality checks for? 20:25 What do your clients say about your work?  24:57 How does your customer support look like? 26:19 In your own opinion, what are the most common mistakes Amazon sellers make in regards to quality inspection? 30:37 Do you hire a translation agency to translate your supplier and production requirements? PART 2: Personal Questions 33:15 Why did you decide to work for QIMA? 34:48 What do you like most about your job? 37:37 Are there also things that you don’t like about your job? 38:55 If you could hire a famous person to with you or for you at QIMA, who would that be and why? 40:05 Could you name three tips that you can give to any Amazon seller out there? _________________ ► Find QIMA on Sermondo ► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match! ► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you. ► Any questions? Use the Sermondo contact form!