Author: Sean SullivanSubscribed: 6Played: 45
This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your finger tips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more Hows and Whys because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts.
We dive deeper in the 4 marketing success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer service, recruiting, and product development backgrounds. Today, each business operation grows either through customers or employees converging back to those 4 success cores.
Episode 96: Trust Your Instincts about Your Customers
Episode 94: How to Spin Off a Company with a Distinct Focus on Product & Customer Experience
Episode 92: How to Market Locally Online
Episode 91: The Digital Product's Life is the Customer Experience. Build the Right Thing and Building the Thing Right.
Episode 90: Adapt to Change by Listening to Your Customers
Episode 88: How Leaders Should View the Digital Workplace
Episode 84: Building Great Podcast Engagement Through Customer Experience and Community
Episode 83: How Small Pivots Make Huge Impacts
Episode 80: Why You Need to Burn the Boats
Episode 79: Creating a Value Based Business in a Pandemic
Episode 78: How to Build Your eCommerce Empire