DiscoverPotty Talk LIVE - The Show for Plumbing Business Entrepreneurs
Potty Talk LIVE - The Show for Plumbing Business Entrepreneurs
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Potty Talk LIVE - The Show for Plumbing Business Entrepreneurs

Author: Richard Behney

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The talk show for Plumbing Business Entrepreneurs where we take it into the trenches, the crawlspaces, basements, kitchens and baths all around this big, beautiful world of ours to talk the BUSINESS of plumbing. It's a FLUSHING good time!
256 Episodes
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Think the climb to success is too steep? ⛰️⛰️ Join Richard and special guest, Lance Ball, owner of Aspen Mountain Plumbing in Rock Springs, Wyoming, as they discuss how Lance has taken Aspen Mountain Plumbing from the valley to the plumbing business summit! 🧗‍♂️⚡
Looking to change the state of your plumbing business? 😎😎 Then join Richard on this edition of Potty Talk LIVE as he shares what changes he made in his plumbing business to go from down and out 😨 to up and coming! ⭐⚡
Coronavirus has your call volume turning sickly. 😷😷 Join Richard on this edition of Potty Talk LIVE to learn how your plumbing business can not just survive this crazy time, but thrive! 👊👊
Looking to grow your plumbing business? 🤗🤗 Join Richard and special guest, Larry Enright, founder of SkyBoss, on this Power Tools edition of Potty Talk LIVE and learn how having the right "tools" for the job makes all the difference. 🔨🔨
What's the best method to pay your plumbers? 💸💸 Find out in this Workshop Edition of Potty Talk LIVE where Richard shows you how to pay your techs so that they win, you win, and your customers win. ⭐⭐ Win, Win, Winning! ⚡🙌
Wanna know how to run your business off of one number? ⚡⚡ Tune into this Workshop edition of Potty Talk LIVE where Richard will share with you the only number you need to know to have a successful and very profitable plumbing business. 👍👍
Are you freaking out your customers? 😱😱 In this Workshop edition of Potty Talk LIVE, Richard explains that if you're charging time and material for your plumbing business, you could (and probably are) losing customers AND money!  😨⚡
Have trouble finding plumbers for your plumbing business? 😭😭 Then check out this episode of Potty Talk LIVE where recruiting expert, Jessica Giambrone of ApplicantPro, joins Richard and they'll share how to make sure you have plumbers lining up to work for you! ⚡⚡
Do you know what your business needs you to charge so that you not only survive but grow AND make a profit? 😱😍  If you’re like most plumbing business owners, probably not. 😭😭  In this Workshop edition of Potty Talk LIVE, Richard went through how to determine what your TRUE Hourly Rate should be and how to get your customers to pay it! 💸💸
What can Southwest Airlines teach you about your plumbing business?  ✈️✈️ Plenty!  Join Richard on this Workshop edition of Potty Talk LIVE, as he discussed how Southwest perfected the essential 3 P's (Purpose, People, Process) and how you can learn from their example. 🙃👍
Not sure how to schedule your jobs to maximize efficiency? 👍👍 Then you don't want to miss this Power Tools edition of Potty Talk LIVE! Larry Enright ("The Boss"), owner of SkyBoss, joined Richard to discuss his strategy for scheduling as well as how easy it is to do in SkyBoss. 📆🤙
Don't you just love customers who call in to complain about the price AFTER the job has been completed? 😡😡 Probably not.   On this Workshop edition of Potty Talk LIVE, Richard shared tips and strategies on how to turn complaining customers into Raving Fans! 🎉⚡⭐
Is your crew the Dream Team or The Bad News Bears? 😜⚾ On this episode of Potty Talk LIVE, Richard showed you how to build your championship team this year and CRUSH your 2020! ⚡⚡
Are you OBSESSED with your customer's experience? 🤗🤗 On this workshop edition of Potty Talk LIVE, Richard revisited an old interview of the Amazon Founder, Jeff Bezos, in which he stated, "Internet, Schminternet. It's all about the customer experience." ⭐⭐  What about you? Is your plumbing business customer-focused? 😎
The Boss 😎😎, Larry Enright, President of SkyBoss, joins Richard on this Power Tools edition of Potty Talk LIVE to share how SkyBoss will not only get you organized, but best serve your customers at the same time. 🙌😆
How do you create your own destiny? ⭐⭐  Join Richard on this episode of Potty Talk LIVE where he shared how you can create your own conditions in your plumbing business so when the storms hit, 🌩️🌩️ it's just "rain."  ☂️☂️
Want to CRUSH your 2020? 👊👊 CF, The Plumbing Sales Coach, joined Richard on this Selling Made Easy edition of Potty Talk LIVE and discussed how to better serve your customers 🤗 and increase average ticket size making 2020 your best year yet! 🎉⚡
The Lovely Laura 😍😍 joins Richard in this Plumbing Power Couples edition of Potty Talk LIVE to talk about how to take your plumbing business to the next level in the new year! ⚡⚡ Ring in the new year 🥂🥂 with a fresh 2020 vision! 🎉
Where do you want your plumbing business to be this time next year? 🙃🙃 In this episode of Potty Talk LIVE, Richard shares an action you can take RIGHT NOW 👊👊 to change the direction of your plumbing business and achieve the success you desire. 🤗👍 Don't miss it! 
Do you have a plumbing business BLAND or plumbing business BRAND? 🤣🤣 Join Richard on this Potty Talk LIVE episode to learn how you can become BRAND-TASTIC! ⚡⚡
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