Grow Your Clinic

New grad physio @thecuriousphysioproject posted a reel saying commission-based pay structures and rebooking rates as KPIs give her the ethical ick - and it got over a hundred comments from allied health pros! So we’ve sat down to unpack it. If your pay is tied to how many times you rebook a patient - how can you be sure your motives are pure? It’s a fair question, and Ben, Jack and Bec have a lot to say about it. Because the way you think about pay says a lot more about how you treat patients...

Culture doesn’t just disappear overnight - but if you’re not actively protecting it as you grow, you might look up one day and not recognise the team you’ve built. In this episode of the Grow Your Clinic podcast, Ben Lynch and Jack O’Brien dig into one of the most common concerns they hear from growing clinic owners - how do you hold onto the thing that made your clinic great in the first place? They unpack why culture loss is never accidental, what the standards you walk past are actually co...

What if the secret to standing out in a crowded clinic market had nothing to do with your clinical skills - and everything to do with a cup of tea? In this episode of the Grow Your Clinic podcast, Jack O'Brien and Bec Clare are joined by Clinic Mastery co-founder Daniel Gibbs for a conversation about client experience, differentiation and the mindset shifts that separate clinics people talk about from ones they forget. Dan shares the origin story of Posture Podiatry - surrounded by 16 competi...

The content that goes viral is rarely the content that fills your books - and in this episode, Jack and Mic make a compelling case for why that's actually good news for clinic owners. In this episode of the Grow Your Clinic podcast, Jack O'Brien and Mic Rizk cover a lot of ground - from why Alex Hormozi's highest reaching videos generated the least business, to what the Penrith Panthers do behind the goalposts that your clinic team could learn from. They get into the unpolished content strate...

Fifteen years as a physio, seven of them in the public hospital system, a side hustle online course, and a Coke can business at school - Caleb is not your average clinic owner. In this episode of the Grow Your Clinic podcast, Jack O'Brien sits down with Caleb Gray, founder of Click Physiotherapy in North Brisbane, to unpack one of the most honest and practical clinic origin stories we've heard on the show. Caleb shares why he'd tell new grads to stop worrying about burnout and start worrying ...