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MedAxiom HeartTalk

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Cardiovascular leaders discuss today’s most innovative ideas and pressing challenges, with the goal to transform cardiovascular care for all. Top cardiologists, hospital administrators, industry experts and consultants talk patient care, physician culture, financial management, new technology, legislation and more.
73 Episodes
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The New Normal

The New Normal

2020-05-2042:18

“It’s not going to be getting back to normal; it’s going to be getting back to hopefully something better than normal, in terms of our care,” says Edward Fry, MD, FACC, Chair of the Cardiovascular Service Lines for St. Vincent Medical Group and Ascension Health. As they cautiously and steadily move toward reemergence, Dr. Fry describes the challenges of their dual focus – protect patients and staff from COVID-19 exposure, but still provide the high-caliber care that cardiovascular disease demands.
Guests explain why PET imaging is their modality of choice for stress testing, especially during the COVID-19 pandemic. Christopher Douglas, MD, FACC, Interventional Cardiologist, and Jamie Branch, Lead Imaging Technologist, both from Heart & Vascular at Hattiesburg Clinic, also share how their organization has adapted protocols to keep patients and employees safe as pandemic restrictions ease and patient volumes become a new version of normal.
MedAxiom’s Nicole Knight, LPN, CPC, CCS-P, Vice President of Revenue Cycle Solutions and Consulting, shares the latest information on the COVID-19 crisis, covering top-of-mind issues for MedAxiom members and her pick for Story of the Week – an uplifting experience in the face of this unprecedented pandemic.
MedAxiom’s Lori Walsh, MHSA, Executive Vice President of Membership and Operations, and Ginger Biesbrock, PA-C, MPH, MPAS, AACC, Senior Vice President of Consulting, share the latest information on the COVID-19 crisis. They cover top-of-mind issues for MedAxiom members, legislative updates from Capitol Hill, and their picks for Story of the Week – uplifting experiences in the face of this unprecedented pandemic.
“COVID is an amazing animal – it has no bounds…This is the time for the house of medicine to come together to try to treat these patients until we have a vaccine,” says Cathie Biga, CEO and President of Cardiovascular Management of Illinois.“I can’t think of a reasonable analogy for the rapidity with which meaningful changes have occurred as have happened with COVID-19,” posits Dr. Jerry Blackwell, President of MedAxiom. MedAxiom HeartTalk’s dynamic duo shares the latest on the COVID-19 crisis, covering top-of-mind issues for MedAxiom members, legislative updates from Capitol Hill, and their picks for Story of the Week – uplifting experiences in the face of this unprecedented pandemic.
Hear the latest information on the COVID-19 crisis, with a focus on telehealth, from Sanger Heart & Vascular Institute's Jenny Villafane, Director of Virtual Care, and William Downey, MD, Vice Chair of Quality and Care Transformation, along with MedAxiom's Ginger Biesbrock, Senior VP of Consulting. They cover top-of-mind issues for MedAxiom members and their picks for Story of the Week – uplifting experiences in the face of this unprecedented pandemic.
MedAxiom's Lori Walsh, MHSA, Executive Vice President of Membership and Operations, and Nicole Knight, LPN, CPC, CCS-P, Vice President of Revenue Cycle Solutions and Consulting, share the latest information on the COVID-19 crisis. They cover top-of-mind issues for MedAxiom members, legislative updates from Capitol Hill, and their picks for Story of the Week - innovation and courageous leadership in the face of this unprecedented pandemic.
The MedAxiom Community's response to the COVID-19 pandemic has been "nothing short of amazing," says Joel Sauer, Executive VP of Consulting for MedAxiom. Just as expected, MedAxiom members immediately rallied to share valuable information. Unexpected, however, was the speed at which change took place – what traditionally takes months or years to implement, the CV community actualized in a matter of days. This unprecedented pivot is a win-win for patients and providers, but what happens after this crisis has subsided? Will adaptability prevail in a post-pandemic world?
Dr. Jerry Blackwell, President of MedAxiom, and Cathie Biga, CEO and President of Cardiovascular Management of Illinois, share the latest information on the COVID-19 crisis. They cover top-of-mind issues for MedAxiom members, legislative updates from Capitol Hill, and their picks for Story of the Week - innovation and courageous leadership in the face of this unprecedented pandemic.
"Let's face it - people are scared," says Dr. Geoffrey Rose, President of Sanger Heart & Vascular Institute. "We thought we were ready, but the reality is we cannot find masks," says Cathie Biga, President and CEO of Cardiovascular Management of Illinois. "For coders and billing staff, it's wanting those black and white answers that are just not out there right now," says Nicole Knight, VP of MedAxiom Revenue Cycle Solutions and Consulting. In this episode, these three experts who've been handling COVID-19 from the front lines share their unique perspectives on how to manage the human impact this pandemic is having on care teams and offer advice on "Staying Calm in the Storm."
If you’ve been thinking about outsourcing revenue cycle services, you are not alone. According to Black Book Market Research, demand for outsourcing these services grew 48% from 2015 to 2019. But is outsourcing right for your program? In this episode, Nicole Knight, LPN, CPC, CCS-P, Vice President of MedAxiom’s Revenue Cycle Solutions and Consulting, shares the ins and outs of outsourcing and the two questions you should ask before deciding.
Rightsizing Your Staff

Rightsizing Your Staff

2020-02-1934:05

Having the right number of staff at the top of their license is an ongoing challenge for every CV program, but it is vital to patient care, operational efficiency, and the bottom line. We talked with MedAxiom members from Sanger Heart & Vascular Institute, Bart Reeves and Dr. Geoffrey Rose, about their data-driven approach to rightsizing staff that has boosted physician productivity, created transparency, and achieved organizational success.
Recipe for A-Team APPs

Recipe for A-Team APPs

2020-02-1143:07

To start, mix one cup of expertise, spoonful of humility, and dash of instinct.MedAxiom's Ginger Biesbrock, Sarah Brown of Saint Luke's, and Eve Mogadam of Virginia Heart, discuss what qualities make a successful CV APP and how to cultivate these among your care team. Plus, learn what to look for during the hiring process, as well as strategies for continued education for your APP team.
Having "The Talk"

Having "The Talk"

2020-01-2339:05

Physicians are facing increased scrutiny over their procedural complications. What happens when quality data identifies an outlier? How do you have that conversation with the physician? In this episode, interventional cardiologist Jeffrey Wescott, MD, Swedish Heart and Vascular Institute, and psychologist Mark Masters, PhD, Baptist Heart Specialists, describe what has worked for them and the role dyad leadership has played in their quality improvement efforts.
Are you wondering about CPT code changes for cardiology for 2020? Looking for clarity on E/M codes, NCCI edits, MCCs, and risk adjustment? In this episode, we feature the experts of MedAxiom's Revenue Cycle Consulting team – Nicole Knight, Joline Bruder, and Jammie Quimby – for their insights about what to expect and how to prepare for 2020 coding and reimbursement changes.
The American College of Cardiology's recent acquisition of MedAxiom has created a powerful, new professional home for the entire cardiovascular team. The new organization is uniquely positioned to combine rich data resources and collaborate with physicians, industry, and payors to serve all cardiovascular model needs. Join us for a conversation with MedAxiom's new president, Jerry Blackwell, MD, MBA, FACC, about what inspired him to step into his role, the benefits for members and the CV community, and his thoughts on a bright future for MedAxiom and the ACC.
Tracking metrics and comparing them to external benchmarks is a critical part of assessing performance and monitoring how you rank against competitors and peers. Benchmarks give context to program gaps, help frame decisions, and aid in program design and planning to ultimately improve the delivery of patient care. The importance of cardiovascular services specific benchmarking is what led MedAxiom to develop our annual Cardiovascular Provider Compensation & Production Survey. The data are essential to practice and program leaders, and there is no other platform like it in our specialty.In this episode, we talk with the survey’s author and MedAxiom Executive Vice President of Consulting, Joel Sauer, and Jonathan Fialkow, MD, practicing cardiologist and group practice leader and Chief Population Health Officer at Miami Cardiac and Vascular Institute, Baptist Health South Florida, about the value of benchmarks and how to use the results of the annual survey in recruitment and planning efforts.Download the Survey: https://www.medaxiom.com/compsurveyWatch the Webinar: https://www.medaxiom.com/resource-center/administrative-and-clerical-operations/webinar-recording-what-does-the-2019-cardiovascular-provider-compensation-and-production-survey-mean-for-your-organization/Questions or feedback? Email: HeartTalk@medaxiom.com
As measured by wRVUs, the productivity of advanced practice providers (APPs) has been on the rise since 2015. Although this is good news for patient access and revenue growth, there is still room for improvement. In this episode, we talk with Ginger Biesbrock, Senior Vice President of Consulting at MedAxiom, about the challenges and best practices for optimizing APPs to the top of their licensure. Ginger shares the APP productivity data from the 2019 Provider Compensation and Production Survey and gives us her take on what is needed to move the needle on APP utilization, role structure, and profitability.01:58 Ginger has been a Physician Assistant since 199803:24 What gets Ginger excited to go to work everyday04:55 State of the State for the team-based care model08:35 APP productivity data from 2019 Survey Report12:23 Common challenges to APP utilization and valuation19:44 What works in the team-based care model22:06 Getting patient buy-in24:48 How this applies to subspecialty clinics26:46 Self-assessment for APP utilization27:08 What does NOT work in the team-based care model30:32 CV Transforum session on Patient Access32:04 Advice for implementationGinger's blog:https://www.medaxiom.com/blog/app-productivity-the-challenge-remains/Register for CV Transforum at http://cvtransforum.comWe'd love to hear from you! Email HeartTalk@medaxiom.com
What's Your "Why"?

What's Your "Why"?

2019-08-2825:42

What inspired you to choose the path toward cardiovascular services? What drives you to continue your journey to care for patients or serve in your role? Terri McDonald, MedAxiom's newest consultant, shares the "why" behind her decision to pursue a CV nursing career, and how the personal impact of one patient's experience drove her to make a critical career change. We talk with Terri about her recent role as a heart and vascular service line administrator at Tallahassee Memorial Hospital, and her advice for physicians and CV leaders looking for ways to collaborate and create a better experience for patients. 00:53 Cheryl Toth is the new host of MedAxiom HeartTalk 01:37 Terri McDonald is MedAxiom’s newest consultant 05:11 What Terri likes to do in her personal time 07:57 Terri tells us her "Why" 10:06 Terri shares the story that changed the course of her career 13:06 The Great Divide - trust is biggest challenge to patient-centered care 16:51 Role of quality and cost data 18:21 Bridging the Great Divide - strategies that have worked for Terri 23:24 Terri's advice to leaders as they implement shared governance Terri's blog post: https://www.medaxiom.com/blog/a-passion-for-cv-care-here-s-my-why-what-s-yours/ Email us: HeartTalk@medaxiom.com
Direct to provider contracts are beneficial from a quality and health economics perspective but they can limit care to the patients they are designed to serve. Joe Sasson, Ph.D., Executive Vice President of MedAxiom Ventures, shares some innovative solutions that would offer better access between providers and payers.
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