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MedAxiom HeartTalk

Author: MedAxiom HeartTalk

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Cardiovascular leaders discuss today’s most innovative ideas and pressing challenges, with the goal to transform cardiovascular care for all. Top cardiologists, hospital administrators, industry experts and consultants talk patient care, physician culture, financial management, new technology, legislation and more.
77 Episodes
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We can see COVID-19's seismic impact on CV patient care, but what’s happening beneath the surface? Revenue cycle teams report massive shifts as well. Nicole Knight, MedAxiom’s VP of Revenue Cycle Solutions and Consulting, explains how to make the most of these changes, embrace virtual technologies and prepare for what’s coming in 2021.
COVID-19 has accelerated the shift toward delivering remote care and using digital platforms to monitor patients. Many have embraced telehealth visits, but what else can CV providers do to monitor and care for patients outside the clinic? Here to answer that question are MedAxiom HeartTalk guests Todd Butka, Founder and CEO of cardiac device data management software company, Murj, and Jude Hebert, RN, BSN, Executive Vice President of Nursing Services at Cardiovascular Institute of the South.
In a CV practice, good communication between physicians and the coding team is vital. Still, coders and physicians usually work in different office areas – often in separate buildings – and everyone has a packed schedule. When coders find inaccuracies or missing elements in the documentation, it's tough to communicate them. In this episode, MedAxiom's Revenue Cycle Solutions Consultants – Joline Bruder, CPC, CPMA, CCVTC, CGSC and Jammie Quimby, CPC, CCC, CEMC, CCS-P, CPMA, CRC, CDEO – discuss strategies for breaking down these barriers and establishing effective relationships between physicians and coders.
Patient access remains a top concern for cardiovascular (CV) programs across the country. Its broad scope and complex dynamics make it a tricky problem to solve. To pave the way for open access, CV organizations must create governance and leadership structures that support a culture of access. In this episode, Joseph Goeke, MD, FACC, of St. Luke’s Cardiovascular Consultants, and MedAxiom’s Ginger Biesbrock, PA-C, MPH, MPAS, AACC, offer insights on how to do just that.
The New Normal

The New Normal

2020-05-2042:18

“It’s not going to be getting back to normal; it’s going to be getting back to hopefully something better than normal, in terms of our care,” says Edward Fry, MD, FACC, Chair of the Cardiovascular Service Lines for St. Vincent Medical Group and Ascension Health. As they cautiously and steadily move toward reemergence, Dr. Fry describes the challenges of their dual focus – protect patients and staff from COVID-19 exposure, but still provide the high-caliber care that cardiovascular disease demands.
Guests explain why PET imaging is their modality of choice for stress testing, especially during the COVID-19 pandemic. Christopher Douglas, MD, FACC, Interventional Cardiologist, and Jamie Branch, Lead Imaging Technologist, both from Heart & Vascular at Hattiesburg Clinic, also share how their organization has adapted protocols to keep patients and employees safe as pandemic restrictions ease and patient volumes become a new version of normal.
MedAxiom’s Nicole Knight, LPN, CPC, CCS-P, Vice President of Revenue Cycle Solutions and Consulting, shares the latest information on the COVID-19 crisis, covering top-of-mind issues for MedAxiom members and her pick for Story of the Week – an uplifting experience in the face of this unprecedented pandemic.
MedAxiom’s Lori Walsh, MHSA, Executive Vice President of Membership and Operations, and Ginger Biesbrock, PA-C, MPH, MPAS, AACC, Senior Vice President of Consulting, share the latest information on the COVID-19 crisis. They cover top-of-mind issues for MedAxiom members, legislative updates from Capitol Hill, and their picks for Story of the Week – uplifting experiences in the face of this unprecedented pandemic.
“COVID is an amazing animal – it has no bounds…This is the time for the house of medicine to come together to try to treat these patients until we have a vaccine,” says Cathie Biga, CEO and President of Cardiovascular Management of Illinois.“I can’t think of a reasonable analogy for the rapidity with which meaningful changes have occurred as have happened with COVID-19,” posits Dr. Jerry Blackwell, President of MedAxiom. MedAxiom HeartTalk’s dynamic duo shares the latest on the COVID-19 crisis, covering top-of-mind issues for MedAxiom members, legislative updates from Capitol Hill, and their picks for Story of the Week – uplifting experiences in the face of this unprecedented pandemic.
Hear the latest information on the COVID-19 crisis, with a focus on telehealth, from Sanger Heart & Vascular Institute's Jenny Villafane, Director of Virtual Care, and William Downey, MD, Vice Chair of Quality and Care Transformation, along with MedAxiom's Ginger Biesbrock, Senior VP of Consulting. They cover top-of-mind issues for MedAxiom members and their picks for Story of the Week – uplifting experiences in the face of this unprecedented pandemic.
MedAxiom's Lori Walsh, MHSA, Executive Vice President of Membership and Operations, and Nicole Knight, LPN, CPC, CCS-P, Vice President of Revenue Cycle Solutions and Consulting, share the latest information on the COVID-19 crisis. They cover top-of-mind issues for MedAxiom members, legislative updates from Capitol Hill, and their picks for Story of the Week - innovation and courageous leadership in the face of this unprecedented pandemic.
The MedAxiom Community's response to the COVID-19 pandemic has been "nothing short of amazing," says Joel Sauer, Executive VP of Consulting for MedAxiom. Just as expected, MedAxiom members immediately rallied to share valuable information. Unexpected, however, was the speed at which change took place – what traditionally takes months or years to implement, the CV community actualized in a matter of days. This unprecedented pivot is a win-win for patients and providers, but what happens after this crisis has subsided? Will adaptability prevail in a post-pandemic world?
Dr. Jerry Blackwell, President of MedAxiom, and Cathie Biga, CEO and President of Cardiovascular Management of Illinois, share the latest information on the COVID-19 crisis. They cover top-of-mind issues for MedAxiom members, legislative updates from Capitol Hill, and their picks for Story of the Week - innovation and courageous leadership in the face of this unprecedented pandemic.
"Let's face it - people are scared," says Dr. Geoffrey Rose, President of Sanger Heart & Vascular Institute. "We thought we were ready, but the reality is we cannot find masks," says Cathie Biga, President and CEO of Cardiovascular Management of Illinois. "For coders and billing staff, it's wanting those black and white answers that are just not out there right now," says Nicole Knight, VP of MedAxiom Revenue Cycle Solutions and Consulting. In this episode, these three experts who've been handling COVID-19 from the front lines share their unique perspectives on how to manage the human impact this pandemic is having on care teams and offer advice on "Staying Calm in the Storm."
If you’ve been thinking about outsourcing revenue cycle services, you are not alone. According to Black Book Market Research, demand for outsourcing these services grew 48% from 2015 to 2019. But is outsourcing right for your program? In this episode, Nicole Knight, LPN, CPC, CCS-P, Vice President of MedAxiom’s Revenue Cycle Solutions and Consulting, shares the ins and outs of outsourcing and the two questions you should ask before deciding.
Rightsizing Your Staff

Rightsizing Your Staff

2020-02-1934:05

Having the right number of staff at the top of their license is an ongoing challenge for every CV program, but it is vital to patient care, operational efficiency, and the bottom line. We talked with MedAxiom members from Sanger Heart & Vascular Institute, Bart Reeves and Dr. Geoffrey Rose, about their data-driven approach to rightsizing staff that has boosted physician productivity, created transparency, and achieved organizational success.
Recipe for A-Team APPs

Recipe for A-Team APPs

2020-02-1143:07

To start, mix one cup of expertise, spoonful of humility, and dash of instinct.MedAxiom's Ginger Biesbrock, Sarah Brown of Saint Luke's, and Eve Mogadam of Virginia Heart, discuss what qualities make a successful CV APP and how to cultivate these among your care team. Plus, learn what to look for during the hiring process, as well as strategies for continued education for your APP team.
Having "The Talk"

Having "The Talk"

2020-01-2339:05

Physicians are facing increased scrutiny over their procedural complications. What happens when quality data identifies an outlier? How do you have that conversation with the physician? In this episode, interventional cardiologist Jeffrey Wescott, MD, Swedish Heart and Vascular Institute, and psychologist Mark Masters, PhD, Baptist Heart Specialists, describe what has worked for them and the role dyad leadership has played in their quality improvement efforts.
Are you wondering about CPT code changes for cardiology for 2020? Looking for clarity on E/M codes, NCCI edits, MCCs, and risk adjustment? In this episode, we feature the experts of MedAxiom's Revenue Cycle Consulting team – Nicole Knight, Joline Bruder, and Jammie Quimby – for their insights about what to expect and how to prepare for 2020 coding and reimbursement changes.
The American College of Cardiology's recent acquisition of MedAxiom has created a powerful, new professional home for the entire cardiovascular team. The new organization is uniquely positioned to combine rich data resources and collaborate with physicians, industry, and payors to serve all cardiovascular model needs. Join us for a conversation with MedAxiom's new president, Jerry Blackwell, MD, MBA, FACC, about what inspired him to step into his role, the benefits for members and the CV community, and his thoughts on a bright future for MedAxiom and the ACC.
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