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Why Your Bank Sucks

Author: James Baca

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Host James Baca takes you into the seedy and greedy world of big-time branch banking with Why Your Bank Sucks.

From poor management to monthly fees, Why Your Bank Sucks will get into the crevices of every topic you ever wanted to know about the place that holds your money (all while paying you 1 cent of interest).

If profits are so high, why is morale so low with employees & clients? How is it that your branch can both oversell you products & find every way not to have you bank there at the exact same time? So many questions answered with this funny, controversial and informative podcast

Become a supporter of this podcast:

https://anchor.fm/whyyourbanksucks/support
23 Episodes
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Before we discuss Mental Health & Banks for a second time this Mental Health Awareness Month, Host James Baca talks about how he decided to start this podcast after his firing from BofA. James also is proud to announce the partnership with our friends @kasasa!Today's podcast hits deep, where we discuss moments of pure despair while working at Bank of America and how that severely impacted my view of working there, showed me the apathy of unscrupulous sales managers, and showed me that even when things are great, they will tell you that you don't pass the smell test (sigh). A very hard but necessary part 2 to this podcast I started a couple weeks ago.  National Suicide Prevention LifelineCall 1-800-273-8255  Our podcast today is brought to by our friends at KASASA!Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :)575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!! Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE& Host James B on Twitter @jamesbisright.   Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"  "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.  This podcast is sponsored by Anchor Send in a voice message:https://anchor.fm/whyyourbanksucks/message Become a supporter of this podcast:https://anchor.fm/whyyourbanksucks/support
Paul leads off our Bank Screwed US VM line with an interesting story of how he has one credit card, 2 different numbers and 2 different balances, and also how a BofA associate pleaded for a good review. Host James Baca will explain the credit card scenario that stumped him the most, and also explain why that associate was pleading, and shares a story where a bad survey that wasn't about him cost him several hundred dollars.Mason and Roland, two younger guys tell their tales of bank holds placed after the fact causing chaos, and overdrafting while at work with no help from BofA in sight.I also discuss how to win a Google Home Mini as well.Hear the horrors of BofA from 3 customers from different walks of life!!575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit. ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!! Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients@banksuckspod - our podcast twitter account,& Host James B on Twitter @jamesbisright.   Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"  "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.  This podcast is sponsored by Anchor and Flipboard Send in a voice message:https://anchor.fm/whyyourbanksucks/message Become a supporter of this podcast:https://anchor.fm/whyyourbanksucks/support
Wells Fargo as of next month will officially become META.They will rename your basic savings account the "Goal Savings" as in.. "We make our quarterly sales GOAL offering you a GOAL Savings Account."Although it's not the most obvious changes, a little rule called Reg D created so many years ago will actually be enforced more due to the newer "lenient" rules that Wells Fargo put on this account. A scheme Madoff would be proud of!https://imgur.com/X60cjMN(Thanks @acerunner_kj)https://imgur.com/bLYafvs (Thanks @Internettab)Then, per a tweet by @erdiemert, we come to find out people in their 20s have been getting their fees waived by having a Wells Fargo "Teen Checking Account" opened earlier in the decade. Well, the bean counters of Wells caught on to the dirty little secret (It's really not that bad) of getting a free account and will now charge them $10 if they don't meet requirements.Listen to why this isn't about the 10 dollars or the Teen Checking Account, it's about something much more seedy.Plus, I am giving away a Google Home Mini!!!Listen to the secret word at the end of this podcast, and next week's podcast. Send me both secret words by dm @BankScrewedUs on Twitter or on my Facebook Group Page by Next Wednesday for a chance to win a Google Home Mini.  ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!! Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients@banksuckspod - our podcast twitter account,& Host James B on Twitter @jamesbisright.   Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"  "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.  This podcast is sponsored by Anchor Send in a voice message:https://anchor.fm/whyyourbanksucks/message Become a supporter of this podcast:https://anchor.fm/whyyourbanksucks/support
May 3rd was the 1 year anniversary of me meeting the client that ultimately got me fired last August. Bank of America makes $28.1 Billion Last Year in PURE PROFIT, and I get fired for $4.95. How? Why? Where? Huh?Today I discuss how being short-staffed and empowered to make decisions on the fly got me a conversation with a scary looking lady from BofA Investigations for the doing the most egregious thing, which was help a twenty-something waitress get an account that she asked for and wanted.I will discuss the details of the day, the subsequent stress of knowing that I was being targeted for termination, and my theory of how BofA overempowers certain employees with supervisory tools that they can retroactively go back and nail you on.Tried not to make it personal.. But you know... I got fired for a silly reason.Plus, Caller Sean makes it personal as he explains the $30 stop payment scam that BofA did to him, which I elaborate on, and how his divorce was prolonged by a decision made by  a back office hold on a deposit. This is WHY YOUR BANK SUCKS, FOLKS! ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!! Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients@banksuckspod - our podcast twitter account,& Host James B on Twitter @jamesbisright.  View my other projects: The Bank Screwed US www.TheBankScrewed.us  The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People  Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"  "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.  This podcast is sponsored by Anchor and Flipboard Send in a voice message:https://anchor.fm/whyyourbanksucks/message Become a supporter of this podcast:https://anchor.fm/whyyourbanksucks/support
Serious Topic:May is National Mental Health Awareness month, and I have been excited to talk about the topic of mental health on this podcast. I will discuss my own battles with depression, stress, binge drinking, and other issues that stemmed from my time at Bank of America (More of the serious stories will appear in my book)I will tell you how banks make employees feel like you are obliged to accept their abuse of power and incessant nitpicking.Plus I will also discuss the impact on customers, where working in the branch became a petri dish of crazy human emotion that was spurred by the policies and decisions that banks made to their clients. You will also hear me discuss how I witnessed threats of domestic violence while sitting in my office helping that was brought on by the unhelpful attitudes of Bank of America, and most certainly copied every other bank. (Some Adult Language in that discussion)Really Hard Podcast to do, but it needs to be done.Plus I announce how I am going to give back to charity for every part of my project.Plus one fun, if not sad, topic. Bank of America used to have a bunch of locations on the way to Vegas in Arizona. Learn about two more closures happening soon that impact how people just outside of Phoenix and Vegas will bank. It's snake eyes for BofA in Bullhead City, AZ.Click Here for ArticleONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!! Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients@banksuckspod - our podcast twitter account,& Host James B on Twitter @jamesbisright.  View my other projects: The Bank Screwed US www.TheBankScrewed.us  The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People  Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"  "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.  This podcast is sponsored by Anchor and Flipboard Send in a voice message:https://anchor.fm/whyyourbanksucks/message Become a supporter of this podcast:https://anchor.fm/whyyourbanksucks/support
OMG, I am doing a main topic not on Bank of America?!?!?! Hell has frozen over.This podcast will delve into one of the more popular credit cards, The Citi Double Cash Card. I will explain to you how it's best feature will actually earn you no cash, and that unless you pay in full, you are losing all that you gain. Ugh, what a mess.Then, Phoenix Business Owner @Ross_Simon let us know about Bank of America closing it's branch in the heart of Downtown Phoenix. Why??? 12th Largest Metro Area in the country and they are leaving. I'll explain exactly what they are doing, why they are doing it, and how the hell does the movie "Independence Day" give me an analogy as to why. (Trust me it's good)CHECK OUT HIS ESTABLISHMENTS IN PHOENIX, AZ!!!!Bitter & Twisted  @BandT_AZ   http://bitterandtwistedaz.comLittle Rituals   @LRituals http://littleritualsbar.comLOOK AT THE PICTURES OF THE FOOD AND DRINKS!!! I am so so there next time i'm in town!Then we hear a call from Quenton on how his name was used to open an account without his permission, and how Bank of America is just making life hard for him and not helping him get it fixed, leading to a delay in his business plans!!! ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!! Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients@banksuckspod - our podcast twitter account,& Host James B on Twitter @jamesbisright.  View my other projects: The Bank Screwed US www.TheBankScrewed.us  The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People  Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"  "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book..ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.  This podcast is sponsored by Anchor and Flipboard Send in a voice message:https://anchor.fm/whyyourbanksucks/message Become a supporter of this podcast:https://anchor.fm/whyyourbanksucks/support
 We hear from my friend Luis on the VM line talking about his 2x bad experience at Bank of AmericaPlus you get my commentary on BofA's record 1q earnings, and also I briefly touch base on the congresssional hearing that CEO Brian Moynihan attended, and you will hear my opinion on a great moment where they discussed modifications of home loansBANK SCREWED US COMPLAINT LINE 575-322-4127On Vacation, see you in a few days!!!! ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!! Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients@banksuckspod - our podcast twitter account,& Host James B on Twitter @jamesbisright.  View my other projects: The Bank Screwed US www.TheBankScrewed.us  The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People  Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"  "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book..ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.  This podcast is sponsored by Anchor and Flipboard Send in a voice message:https://anchor.fm/whyyourbanksucks/message Become a supporter of this podcast:https://anchor.fm/whyyourbanksucks/support
THE DEBUT OF OUR Bank Screwed US Voicemail Line where we have 3 callers share their experiences with Bank of America, and I provide insight into what's happening, and how I fixed it or at least helped out.LEAVE A VOICEMAIL WITH YOUR BANK OF AMERICA ISSUE AT 575-322-4127Instructions on the line. Please call!!!(Note, some of my audio quality was not the best. Working on how I push out these voicemails in crystal clear quality)Plus, @jenkonocase, my first caller is an aspiring musician. Follow him on Twitter at that handle, and Listen to his music on Souncloud. Link Below. https://soundcloud.com/jenkonoscale/feeling-the-buzz-prod-by-dvtchie-x-nonbruh Plus, I talk about another Bank Fail Product: eBanking.Bank of America introduced this product as a free account as long as you didn't bug them inside the branch. You can go to the ATM and do your business and get electronic statements. If you bothered them, they would charge you $8.95 to do your banking inside.Learn why I believe this planted the seed for future non-teller banking, and helped eliminate a lot of "problem" customers in the eyes of the bank. Those who stuck around years later then found out, that not bugging the bank actually was charging them, and even more than the original eBanking account itselfLink to old article about eBanking: https://www.businesswire.com/news/home/20100809006034/en/Bank-America-Introduces-New-eBanking-Checking-Account eBanking ending: https://www.charlotteobserver.com/news/business/banking/article195981344.html  ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!! Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients@banksuckspod - our podcast twitter account,& Host James B on Twitter @jamesbisright.  View my other projects: The Bank Screwed US www.TheBankScrewed.us  The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People  Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"  "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book..ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.  This podcast is sponsored by Anchor and Flipboard Send in a voice message:https://anchor.fm/whyyourbanksucks/message Become a supporter of this podcast:https://anchor.fm/whyyourbanksucks/support
Bank of America announces that it will pay a $20 minimum wage. Sounds good right? Even I can't think that's bad...Right?Haha Yes, I can. Not for reasons why you think.PRESS RELEASE https://newsroom.bankofamerica.com/press-releases/corporate-and-financial-news/bank-america-raise-minimum-wage-20-hour In this podcast, I will explain why the entry level positions deserve so much more. How I went from a bank with 12 employees to 4 while my pay doubled, and how it'll likely be 2-3 when the raise takes effect.I also mention about a previous program BofA had a decade ago to share profits with employees that went away when they started making serious dough. I also mention, be ready for a $50 overdraft fee, no sales bonus for bankers, and higher goals for bankers.Towards the end of the podcast, I will explain where I was when I heard the news, and why I couldn't just run out and do this pod.Hint, it involves blood.Link below (Viewer Discretion Advised)https://imgur.com/w2mH0dchttps://imgur.com/X71DHpB ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!! Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients@banksuckspod - our podcast twitter account,& Host James B on Twitter @jamesbisright.  View my other projects: The Bank Screwed US www.TheBankScrewed.us  The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People  Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"  "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book..ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.  This podcast is sponsored by Anchor and Flipboard Send in a voice message:https://anchor.fm/whyyourbanksucks/message Become a supporter of this podcast:https://anchor.fm/whyyourbanksucks/support
So the solution to making the bank modern is to not have your butt hurt on a lumpy couch or chair apparently.Bank of America's Press Release on April 5th about the drive to modernize 2500 branches made me laugh and cringe, as you should as well.In today's podcast we talk about how they twist words in the press release, essentially telling you that wi-fi and comfy couches will silence your complaining while waiting for limited staff in the "new bank model"Learn how, despite surveys saying demand for in-person banking fell in the last two years, Bank of America is "growing" by 500 branches, despite the fact they have closed as many, if not more, in the last few years. Learn how when they max out a market and/or train clients to not go in, they move on.Also, discover how the new banks are a godsend to BofA as they get a clean slate to train their clients not to be reliant on teller transactions. I analogize it to potty training.. SEE HOW!Finally, a second insane statement about helping Low to Middle Income folks. Learn how it almost reads like a free health clinic in it's description, cites accessibility to bankers as "moving forward with technology" and how tailored "financial solutions" is basically you and a kiosk, with the promise of "seminars" that just sound like timeshare pitches to poor people. YIKES!Press Release https://newsroom.bankofamerica.com/press-releases/consumer-banking/bank-america-accelerates-financial-center-expansion-and Reuters Article https://www.reuters.com/article/us-bofaml-branches/bank-of-america-ramps-up-branch-modernization-idUSKCN1RH1H9  Video of Bank of America's new "Living Room" Branches http://www.reuters.tv/v/PFO5/2019/04/05/bank-of-america-s-living-room-branches  ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!! Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients@banksuckspod - our podcast twitter account,& Host James B on Twitter @jamesbisright.  View my other projects: The Bank Screwed US www.TheBankScrewed.us  The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People  Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"  "Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book..ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.  This podcast is sponsored by Anchor and Flipboard Send in a voice message:https://anchor.fm/whyyourbanksucks/message Become a supporter of this podcast:https://anchor.fm/whyyourbanksucks/support
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