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Accelerate Your Performance

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Accelerate Your Performance is a weekly show focused on tactical actions to improve workplace culture from the Nine Principles for Organizational Excellence. On Monday mornings, in 20 minutes or less, the show's host, Dr. Janet Pilcher will provide real-life scenarios relevant to working professionals across a wide range of industries. Each episode will leave you with actions you can implement in your organization to drive performance, motivate and engage employees, and navigate common workplace issues. Dr. Pilcher answers questions like, “What can you do if your boss is the problem?”, “How can I retain my best employees?” and, “How can I make a difference at work?” with best practices and real-life scenarios you can apply to your professional life.
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We all want to attain excellence - some of us are just more systematic and focused on how to get there. Today's guest, Dr. JoAnn Sternke cautions, "You'll never achieve excellence if you don't have purpose, focus and alignment." In this episode, Janet and JoAnn discuss how to better align operational leaders and teams to realize their impacts in academic organizations. When we bring operational and department leaders together with school and classroom leaders, good things happen.This episode answers questions such as:What obstacles stop operational leaders from getting on board with continuous improvement?How can we help operations employees recognize they are doing meaningful work?What can we do to best support department leaders in implementing cycles of improvement?Download JoAnn's Communication Toolkit: Communicate with Greater Clarity: Leveraging the Execution TriangleRecommended Resources: Collect the Right Data to Reflect: Results from High Performing Operations Leaders, How Well Does Your Team Focus?, Bobsled Alignment & Short Cycle Planning: 8 Tips to Help You Better Plan for the Year Ahead  Recommended Podcasts: Strong Teams Don't Happen by Chance, Words Have Power, Who Hears What When? & To Innovate Focus on Value
What if we all had an athlete’s mindset at work? What would that look like? Today Janet discusses 6 more personality traits of high-performing athletes from the Sports Management Degree Guide. The best teams provide opportunities for people to feel connected to the work and each other to achieve results. It’s the responsibility of every team member to ensure that no one feels alone when we are working as a team.This episode answers questions such as:What can athletes teach us about productivity?Why is a shared sense of belonging essential for improving employee engagement and performance?How can we avoid hindering our team from achieving results?Recommended Resources: 20 Distinguishing Personality Traits of High Performing Athletes, The Power of Perspective, Recognizing Low Will & Spotting High PerformersRecommended Podcasts: What Makes an Employee a Productive One?, Be Dedicated to Being the Best & Strong Teams Don't Happen by Chance 
How can we really make improvement work across an organization? What enables people to solve problems and make the best decisions at every level? We begin by helping people understand improvement is a connected, system-wide process deeply rooted in the capabilities of the people within the organization.  Today, we hear from an award-winning Superintendent, and our Director of Thought Leadership, Dr. Pat Greco, who has supported an organization through hardwiring improvement from the boardroom to the classroom. Listen as Pat and Janet discuss the fundamentals of classroom improvement and the problem with viewing people as job titles in our organizations. This episode answers questions such as:What obstacles stop people from getting on board with continuous improvement in classrooms?Why do improvement processes benefit all people in organizations?What are the fundamentals of improvement and why are they so important?Read Pat's article: Learning From Wicked ChallengesRecommended Resources: Building the Conditions for a Learning Culture, The Key to Success: Continuous Leader Development, Strong Leaders Manage Change Effectively & Onboard Beyond the First DayRecommended Podcasts: Measures that Matter and Decision Rules, Listen to People to Continuously Improve, Creating a Culture of Shared Leadership & Becoming an Improvement Organization
What if we all had an athlete's mindset at work? What would that look like? Today Janet discusses 6 personality traits of high-performing athletes and how we can use those to assess ourselves and further define high performance in the workplace. To be a high-performing team, we need all people engaging in the self-discovery work required to be their best every day. This episode answers questions such as:What can athletes teach us about productivity?Why is optimism a necessary trait for self-confidence?How can we increase pride in our organizations?Recommended Resources: 20 Distinguishing Personality Traits of High Performing Athletes, The Power of Perspective, Recognizing Low Will & Spotting High Performers Recommended Podcasts: What Makes an Employee a Productive One? 
Why is it important to align your district values to the values found in the homes of students in the community? Today, Superintendent Dr. Larry Ouimette shares how his small northern Wisconsin school district incorporates the local Native American Ojibwe Tribe into all aspects of education. Dr. Ouimette explains that public respect of local culture has a significant bearing on the success of his students. Listen to learn more about how the Lac du Flambeau School District prioritizes community values in its mission, vision and strategic plan.This episode answers questions such as:Does local culture have a purpose in our classrooms?How can local values impact decision making and district practices?How can we deepen community services and support the integration of cultural artifacts into education?Read Superintendent Larry Quimette's AASA article: Embedding Local Culture in Student LearningRecommended Resources: Does Local Culture Have a Place in Schools?, Building the Conditions for a Learning Culture & Listen Intently Recommended Podcasts: Powerful Practices that Build Connection, Measures that Matter and Decision Rules, How Can We Improve Employee Engagement and Communication? & Accountability in Closely Connected Communities
To garner our high-performing team, all employees are expected to be productive - and we say all very purposefully. Chris Porteous outlines 7 Traits of Supremely Productive Employees that we can use to communicate expectations to everyone on our team. Today, Dr. Janet Pilcher discusses these traits and what we can do this week to be more productive employees.  This episode answers questions such as:How do we know when an employee is highly productive?How do we define productivity expectations for our employees?
Last September, one of the largest wildfires in central Oregon's history came within a mile of schools and downtown Estacada. While still navigating the ever-changing Covid-19 pandemic, all 1800 of Estacada School District's students, families, and employees were evacuated from their homes. However, Superintendent Ryan Carpenter and his team prepare proactively to respond to emergencies and were able to quickly move to action. As he joins Janet today, he shares how his team collected data to make the best decisions for their district and community. This episode answers questions such as:How can teams maintain resilience while navigating two emergencies simultaneously?Why is it so important to develop two-way communication tactics?What tactics can we implement to support our teams during a crisis?Read Superintendent Ryan Carpenter's article: Building Resilience in an OrganizationRecommended Resources:  Estacada Continuous Improvement Library, Estacada YouTube Channel, The Four Most Important Questions to Ask When Rounding, Huddle for Critical Outcomes, & Create Resilient LeadersRecommended Podcasts: Powerful Practices that Build Connection, Measures that Matter and Decision Rules,  Continuous Improvement: Where Do You Start? & Jump All-In to Improve
There is no greater compliment than trust. As educators, we have a great responsibility to do what is best for children entrusted to us. This is the foundation of the moral compass used by the Tea Area School District team led by Superintendent Jennifer Lowery. In this episode, Dr. Lowery shares how her team created a central location to connect its community and the sometimes heartbreaking burdens of leadership.This episode answers questions such as:How can a moral compass help leadership teams make decisions?What actions can we take to maintain the culture of growing teams?How can we manage negative employee feedback?Read Superintendent Jennifer Lowery's article: Decision Making that Sustains People and Deepens RelationshipsRecommended Resources: Define Guiding Actions to Live By, Clear Communication Template, Receiving Results & Create Resilient LeadersRecommended Podcasts: Avoiding the Chaos, Measures that Matter and Decision Rules, Accountability in Closely Connected Communities & The Intersection of Healthcare and Education
Rounding with Purpose

Rounding with Purpose

2021-05-2410:56

The time has come in which organizations are thinking about how to return to work with a new perspective and understanding. As we begin to engage with each other again in person and come to work in new ways, one simple tactic will be more important than ever. Rounding with purpose results in a better culture of engaged employees and leaders working together. Today, Janet shares 8 steps to create an approach for applying rounding with purpose in your organization.  This episode answers questions such as:How can we get ahead of potential problems as we lead teams through change?What is rounding with purpose? How does it differ from traditional rounding?How do we implement rounding with purpose in our organizations? Why is it so important right now?Recommended Resources: There is More Than One Way to Round, Key Ingredient for Success: Leader Rounding, Tailor Your Rounding Questions & From Connections to Action Recommended Podcasts: How to Ask Meaningful Rounding Questions, Leading Change with Creative Tension, The Fragile Line Between Trust and Distrust & Blending the 80% Emotional 20% Rational
How can we engage people to become champions of improvement? Today, we share how one school district stayed eight months ahead of the national conversation by investing in the brainpower of its people to solve its toughest challenges. Listen as Dr. Pat Greco and Janet discuss how the right measures and processes support an army of improvers in the School District of Menomonee Falls.  This episode answers questions such as:What can leaders navigate their own stress levels to stay focused on staff and student needs?How can we prevent our change efforts from failing?What does classroom improvement look like in the School District of Menomonee Falls?Read Pat's article: Learning From Wicked ChallengesRecommended Resources: Sample Daily Huddle, Improvement Cycles to Sustain Progress, Return to Learn: Execution and Improvement Toolkit & Continuous Improvement: Adjusting Through Disruption Recommended Podcasts: The Ritual that Keeps People Aligned, Transform Culture with Communication, Listen to People to Continuously Improve & Schools are Essential
Change has accelerated for all of us over this past year. External demands and pressures are calling for leaders to change the way they do business. While the majority of our employees want to help the organization achieve excellence, not everyone feels this way. Our responsibility as leaders is to focus on building work environments that empower solid and high performers to be accountable and see their value to the organization. Today, Janet shares how leaders can master the ability to lead and manage with creative tension. This episode answers questions such as:Where can we start as we lead and manage change in our organizations?What is creative tension and when does it become too much?How can we manage creative tension to help us lead change?Recommended Resources: Motivate with Recognition, Empower People to do Whatever it Takes, Building the Right Conditions for a Learning Culture & Accountability: Why is it so Hard?Recommended Podcasts: Being Aware of Our Cognitive Biases, Embrace the Call for Transformation in Higher Ed, Now is the Time to be Bold and Courageous & 5 Leadership Lessons for the Future 
Leadership is a full-time job that requires relentless commitment. For leaders living in rural communities, there is an added challenge of everyone knowing you personally as well. Today, Randy Drost, Superintendent of Rice Lake Area School District joins Janet to share about leading in his hometown community, Rice Lake, Wisconsin. Listen as Randy and Janet discuss the connectedness, challenges and role school leaders play in rural communities.This episode addresses questions, such as:What are some of the bright spots of leadership in a rural community? How do you balance being a member of a community as well as a leader who has the responsibility for holding people accountable?Why are school districts an important piece of rural communities?Recommended Resources: The Hardest Decisions, Deal with Problems, Time Management Grid & Lead by PermissionRecommended Podcasts: One Team, One Purpose: Rural America, The Intersection of Healthcare and Education, Service in the Relationship Business & Move Forward by Doing the Next Right Thing
A goal of many organizations is to build an inclusive, positive workplace culture that achieves positive results. Doing so requires us to address how our individual behavior contributes to the culture. The truth is, we are all biased at times, and those biases can cause conflict and even toxicity in the workplace. Today, Dr. Janet Pilcher will discuss two cognitive biases we all experience from time to time and four ways to assess ourselves. This episode addresses questions, such as:How can cognitive biases negatively interfere in the workplace?What is the Dunning-Kruger Affect? What can we do to assess our biases and challenge our own beliefs? Recommended Resources: Dunning-Kruger Affect, Confirmation Bias, Managing Individual Change  & The 3 Key Elements in the Growth Process Recommended Podcasts: Phases of Individual Change, Symptoms of Low Emotional Intelligence & The Harmful Effects of Absentee Leaders
It's no secret that higher ed hasn't worked at the speed of business. Yet the past year left institutions with no choice other than to transform - and transform quickly. This week, Georgia Southern University President, Dr. Kyle Marrero joins Janet to discuss how his institution has used its mission and values to maintain focus through the uncertainty. With accelerated communication, self-reflection and leadership transparency GSU invests in the success of people.  This episode addresses questions, such as: What are some of the biggest opportunities for higher ed going forward? Why is it important to prioritize employee engagement and transparent communication? What characteristics will define successful higher ed leaders in the future?Please consider joining us virtually at our DHP Higher Education Leadership Conference where President Marrero will be a keynote presenter. Recommended Resources: Strategies for Reflection and Planning, Transparency & Vulnerability and TeamworkRecommended Podcasts:  Now is the Time to Be Bold and Courageous & Embrace the Call for Transformation in Higher Ed & Higher Ed Isn't One Size Fits All
Do you know someone who seems to be unable to control their emotions? Maybe you feel this way yourself at times. We all have varying degrees of emotional intelligence. Although it's difficult to face our challenges and shift our behaviors, it can be done. During today's episode, Dr. Janet Pilcher shares 9 Signs of Low Emotional Intelligence from Kendra Cherry via Very Well Mind as well as her own reflections about how we compensate for these behaviors. When we commit to a defined change in behavior, we make a difference in the way we interact with others.This episode addresses questions, such as:What are the characteristics of people with low EQ?How do low EQ behaviors impact people and teams? Why is it important to balance traits like 'dare' with discipline?Recommended Resources: Emotional Intelligence, Emotional Intelligence Strategies for Leaders, Sharpening Emotional Intelligence and Leading with Emotional Intelligence: Leadership Challenge Related Podcasts: The Ingredients for a Winning Team, The Harmful Effects of Absentee Leaders, Lead by Example and How Can We Stop Complaining, Comparing, and Criticizing?   
How do we maintain the momentum and elevate an already outstanding higher education institution? The way we've defined transformation in the past has been put to the test over the past year. Today's guest, South Louisiana Community College Chancellor, Dr. Vincent June, explains to become the best resource for his community takes more creativity than he anticipated. Listen as he shares about leading a multi-campus organization during a global pandemic, leadership transition, and transformational change.This episode addresses questions, such as:What are some of the biggest opportunities for higher education going forward?How can leaders in higher ed support their teams through the obstacles of transformation? What characteristics will define successful higher ed leaders in the future?Please consider joining us virtually at our DHP Higher Education Leadership Conference where Chancellor June will be a keynote presenter. Related Podcasts: Now is the Time to Be Bold and Courageous & Embrace the Call for Transformation in Higher Ed
We Are All Connected

We Are All Connected

2021-04-2606:25

Although there are differences between rural and urban communities, many of our problems are the same. We are all interconnected as we are solving these critical issues in America. While Janet reflects on our Strengthening Rural America event, she explains, "the quality of life in our country is dependent on our ability to connect with each other and strengthen America." Our communities are relying on professionals in healthcare and education to create places where we care and love each other - where no one problem is too big to solve. This episode addresses questions, such as:Why is strengthening rural America so important for all Americans?What does it mean to commit to excellence?How do we help make our communities a better place to live, learn, and work? Explore our Past & Upcoming Events: www.studereducation.com/events/Related Podcasts: One Team, One Purpose: Rural America, The Intersection of Healthcare & Education, The Harmful Effects of Absentee Leaders & 5 Leadership Lessons for the Future
How can higher education transform to inspire a new generation of learning, thinking, and imaginative invention? We can start by listening to those we serve and embracing the call for diverse learning and experiences to overcome the status quo. Today, Dr. Brendan Kelly, University of West Georgia President, joins Dr. Janet Pilcher to discuss the positive progress UWG has made despite a year of challenges, criticism, and anxiety. President Kelly shares the actions UWG is taking to position their institution for the future and his relentless commitment to making higher education better for the people we serve. This episode addresses questions, such as:What are some of the biggest opportunities for higher education going forward?How can leaders in higher ed support their teams through the obstacles of transformation? What characteristics will define successful higher ed leaders in the future?To hear more about UWG's strategic plan from President Kelly, watch: Launching a New Strategic Plan. Please consider joining us virtually at our DHP Higher Education Leadership Conference where President Kelly will be a keynote presenter.  Related Podcasts: Now is the Time to Be Bold and Courageous
Have you ever worked with a leader who is physically there, yet psychologically absent? Someone who avoids ownership, meaningful engagement, and shifts the blame to others? This type of leader can be difficult, if not impossible to please - slowly killing productivity and engagement in the workplace.  While an absentee leader's behavior may not come across as toxic, it can be more harmful than it appears on the surface. Today, Janet discusses the impact of absentee leadership and how we can instead build a community of great leaders. This episode addresses questions, such as:What are the characteristics of absentee leaders?How do organizations and teams usually cope with absentee leadership? Why should community members boldly draw attention to absentee leaders?Recommended Resources: The Most Common Type of Incompetent Leader, Signs of Executive Leader Sabotage, Support-Confront-Support Leadership Challenge & Dealing with Difficult People Related Podcasts: What if Your Boss is the Problem?, Stop the Subconscious Behavior Infecting Your Organization, Build Strong Leadership Teams & The Middle is Hard but it Doesn't Have to Be
Conversations about the need for transformation in education aren't new. However, this past year has demonstrated that transformation is possible - and at greater speeds than we ever realized. As we look ahead to the future of higher education, it's filled with both excitement and uncertainty. Today, Dr. Janet Pilcher is joined by Dr. Natalie Harder, President of Coker University, to discuss leadership, transformation, and the importance of integrity and excellence in higher education. This episode addresses questions, such as:What are some of the biggest opportunities for higher education going forward?How can leaders in higher ed support their teams through the obstacles of transformation? What characteristics will define successful higher ed leaders in the future?Consider joining us virtually at our DHP Higher Education Leadership Conference where President Harder will be a keynote presenter. You can also hear more from Natalie on her past AYP episodes, #53: Building Strong Leadership Teams and #76 Move Forward by Doing the Next Right Thing.Recommended Resources: Organizational Excellence, Culture & Strategy of Organizational Excellence & Accountability Related Podcasts: Be Bold About Action, Creating a Culture of Shared Leadership, The 5 Behavioral Traits for Sustaining Improvement & Innovation is Easier than Changing the World
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