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© 2024 Care Home Management magazine's podcast
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An informative and entertaining podcast from the Care Home Management magazine editorial team. Hear a review of the latest care home sector news and interviews with the industry's movers and shakers.
78 Episodes
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Going digital must be a priority for care homes but it is a complex area.In our latest industry-leading podcast we look at three specific areas to save care homes time and money:DSCR - improving outcomes for Care Providers & Service UsersImproving transparency in the care home by removing manual processes, particularly around expenses Digitalisation in workforce management, particularly the challenges with temporary staffing Join our expert panel of Kate Roberts, managing director of Neuven, Sanjay Malkani, head of sales at Expend and Ed Evans, sales director at Log My Care.Podcast sponsored by Rotacloud and hosted by CHM's publishing editor Steve Hemsley.Tune in to all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
Sustainability has never been a more important subject for care homes. Potential residents and their families are asking questions they have never asked before. And regulators, like the CQC, are including sustainability policies in their regulation procedures.In a recent Care Home Management podcast, three people from companies providing services to care homes came together to discuss sustainability and how it is a subject that will be given even more prominence.They were James Read, Chief Marketing Officer, of Zellar; Christina Larkin, Chief Data and Marketing Officer at JLA; and Nicole Fenton, Marketing Manager, Ontex Global.They discuss:How care home owners are responding to the calls to be more sustainableThe reaction of managers and carers and other stakeholdersWhere can things clash? For example. sustainability versus infection control?How will sustainability in care homes evolve over the next few years?Join our panel and host Alan Rustad. Podcast sponsored by Rotacloud.Listen to all our industry-leading podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
The start of a new year is always a time for looking ahead and also reviewing the previous 12 months. Every January Christie & Co, specialist advisor for buying and selling businesses, brings out its Business Outlook where it does just that. In a special Care Home Management magazine podcast, we caught up with three of their regional leaders, Rob Kinsman, South and West; Lee Howard, North and Midlands; and Martin Daw, Scotland.· How robust is the care sector?· Where is demand coming from?· Where is investment coming from?· Local authorities and private sector challenges· The benefits of investing in better facilities· Impact of predicted interest rates and a General Election Podcast hosted by Alan Rustad. Listen to all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
The Care Home Awards are benchmarks for innovation and excellence and the closing date for the 2024 Awards is the end of January.Listen to our short podcast interview with commercial director Helen Warrilow, development director Matt MacNamara and event manager Rose Freeman as they discuss this year's awards for CHM publishing editor Steve Hemsley.Find out:Why it's not too late to enterHow the Care Home Awards team can help you with last minute entriesWhy you care home's positive stories should be toldThe positive impact of Awards on a care home's reputation and its workforceHow to celebrate with others at the Awards Lunch and ceremony in May.Tune into all our industry-leading podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
The start of a brand new year is always a time for reflection on what has passed and a look ahead to what the next 12 months will offer. On our latest podcast, sponsored by Rotacloud, Care Home Management brought together two experts to look ahead at both what the Care Quality Commission’s new assessment framework will mean for care home regulation and whether operators are as up to speed as they should be with using digital social care records that the CQC will be demanding.Our experts Philippa Doyle, partner and head of social care at Hempsons solicitors and Daniel O’Shaughnessy, delivery manager at Digital Care Hub, which used to be known as Digital Social Care, discussed what care homes should do to prepare for the new framework and how they can seek help to ensure they equip themselves with the right systems. They discuss:Whether the CQC framework will improve quality of careHow to finally move from paper to digital in 2024Podcast hosted by Alan Rustad.Join us for the final podcast of 2023. Tune into all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
In our latest industry-leading podcast, we look at the subject of insurance and why care homes need to be on top of their cover. We talk to specialist Towergate and discuss:Why insurance cover is obligatory and essential for peace of mindHow digitalisation has increased risksHow we are seeing more claims against senior individuals in care homesHow insurance can protect from reputational damage.Join host Alan Rustad as he talks to Towergate's divisional claims manager Michael Glanton and trading director Carolyn Baker-Mellor.Tune into all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
Running a care home with plenty of digital help, whether it be in the shape of the care given, the deployment of staff, or just bookkeeping tasks, has transformed the way homes operate over the past few years.Tune in to our latest industry-leading podcast where are expert panel discusses:Are home operators now fully on board with using digital technology to truly deliver better care?Turning digital ambition into actionHow much further can care homes can go with the introduction of digital?Opportunities from Artificial IntelligenceDo care homes have the right infrastructure to maximise what is on offer from digital technology? What does a multi-channel approach look like?Join our expert panel comprising Jon Anderton, managing partner, Cambridge Telecom; James Maynard, director of product marketing, The Access Group; and James Revell, director of contact solutions at Whistl.Podcast hosted by Alan Rustad. Podcast sponsored by Rotacloud.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
In our latest Supplier Special podcast, we talk to The Care Home Interior Co's managing director Kerry Southern-Reason about how any refurbishment must take into account the needs of the residents and of the planet.She discusses:How investing in better care home interiors boosts occupancyHow taking pride in the look of your care home tells families that you careThinking about sustainability – can you recycle furniture and furnishings?How the right look and furnishings help residents to feel safe and secureRemembering this is the residents’ home so does the interior and the furnishings used reflect this?Top tips for improving your care home interior on a set budgetJoin host Alan Rustad.Listen to all our industry-leading podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
Care homes are always being encouraged to tell their positive stories.You can only do this if you are on top of your PR and marketing. You need to know what to say and how to say it to different audiences across different media and marketing channels.In our latest industry-leading podcast our experts discuss:Why care homes should focus on their positive human interest storiesHow to get the best value from any marketing and PR budget How video can bring any care home storytelling to life.Why positive marketing can be crucial in boosting a care home's reputation locallyFinding and using good news stories from residents and their families.There is even some great advice to get your care home on local TV to share stories of great care.Join our experts; York Woodford-Smith, from Five On A Bike; Adam James, from Springup PR and Colette Lowe from Chew PR.Podcast hosted by Steve Hemsley and sponsored by soft skills training consultancy Hendrix Training.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
The Care Quality Commission outlines fundamental standards that should be provided for residents. These include person centred care, dignity and respect, consent, safety and safeguarding from abuse.Join our expert panel to discuss what this all means for care homes today.Our panellists discuss: Why fundamental standards are as important as everThe CQC's planned changesWhy everyone in a care home organisation must understand the standardsHow the standards keep staff safe tooThe role standards play when recruiting The role they play when planning a training strategyHow the standards impact on care home equipment and premisesUnderstanding the regulations and your obligationsJoin our experts: Philippa Doyle, partner at Hempsons; Gary Hook, managing director at Edify Training; Andy Backhouse, UK client services director CAS Recruitment, and Helen Buchan, head of product at JLA.Podcast hosted by Alan Rustad and sponsored by Hendrix Training.Tune into all our industry-leading podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
Recruitment and retention of care workers is arguably the key challenge for most care providers in 2023. On our latest industry-leading podcast the experts discuss:Why the care sector cannot ignore the issue of pay when it comes to retention and recruitmentHow staff shortages impact on the quality of careAre there any short-term solutions to the long-term staffing problemsThe role of professional development and training Why care homes need a Leadership MindsetHow care can recruit people in other sectors who have the right transferrable skillsWhat can care learn from other industries? Why we need more innovation around staffingThe importance of having real company valueHow employee wellbeing can play a big part in retaining your best peopleThis podcast is a must-listen for any care home owner or manager looking for solutions to its staffing challenges.Join: Dee Newton from Craven Consultancy Services; Charles Armitage from Florence and Zameer Nazarali from SimplifyER.Your host is CHM's publishing editor Steve Hemsley and the podcast is sponsored by CAS Recruitment, a leading recruiter sourcing carers from the Philippines for more than 20 years.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
Care homes must - and they want - to avoid compliance breaches. But it is not always easy to stay on top of the latest regulations when delivering care or ensuring the care home building complies with the latest rules.On our latest industry-leading podcast our expert panel discusses:How to comply with the latest legal requirements affecting care homesWhich agencies you must interact with. It is not just the CQCSafe care and safe guarding complianceDo you actually know when you are breaching regulations?Training staff to understand complianceHow care home compliance can vary across the UKImproving care homes' relationship with CQCEnsuring compliance with regulations that affect the care home building. Is your building safe?Listen to our experts as they share free tips and advice. Neil Grant from law firm Gordons Partnership Solicitors, Bradley Lambert from First Choice Nursing, Kevin Groombridge from Care Inspections UK, and Josh Tedstone from Specialist Façade Inspections.Podcast hosted by Alan Rustad and sponsored by Rotacloud.Tune in to all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
Why buy a care home? How do you sell a care home?These two crucial questions are answered on our latest industry-leading podcast.Our expert panel discuss:How healthy is the care home real estate market?How confident are banks and others in the lending market?What legal due diligence must you do?Who are the buyers and who are the sellers?How do you structure a care home real estate deal?What is happening in the new build market?How can a CQC report and rating can affect a deal?Join our fantastic experts Faisal Dhalla, partner at Hempsons, Jimmy Johns, director at Christie Finance, and Rob Kinsman, regional director at Christie & Co.Podcast hosted by Alan Rustad and kindly sponsored by Rotacloud.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
So much has changed in the area of infection control and prevention over the past three years and care homes are constantly looking for ways to improve.In this special podcast we look at:The role of digital technology in infection controlHow care home teams can work more collaborativelyHow regulation is changing around disinfectionThe importance of training for permanent and temp staffWhat should the policy be around wearing masks in a care home?Do residents and their families view care homes as safe?Keeping uniforms cleanEnsuring the laundry operation runs efficientlyJoin our two experts Robert Ackland, chief technology officer at JLA, and Fiona Millington, chief nurse at Florence.Podcast hosted by Alan Rustad.Podcast sponsored by Rotacloud.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
With recruitment and retention an on-going challenge, care homes often need to sponsor foreign workers.However, it is important that they follow the rules and do not breach the terms of a sponsor licence.In this special podcast Sundeep Rathod, partner Head of Immigration at law firm Edwin Coe LLP, guides care homes through the process.What are a care home's sponsorship and compliance obligations Why care homes must read the Home Office guidanceAvoiding breaches and what to do when there is a breachIntegrating sponsorship within existing HR practicesThis is a must listen for any care home provider looking to sponsor foreign workers.Tune into all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
In our latest podcast looking at care home digital transformation our expert panel discusses:The future of care home telephone systemsModern digital call handlingHow using live chat and messaging apps saves timeRetaining the personal touchThe modernisation of care record keepingWhat is still not working when it comes to digital solutionsJoin our experts Ted Mellor from Sage, Katie Thorn from Digital Social Care, Lauren Williams from Moneypenny and Jon Anderton from Cambridge Telecom.Podcast hosted by Alan Rustad.Podcast sponsored by Rotacloud.Tune into all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
Christie & Co's analysis of the UK care home market reveals that the number of deals are at a 14 year high, significantly rebounding from the two years of rather subdued market activity.In our latest special industry-leading podcast we are joined by regional directors Lee Howard and Rob Kinsman to discuss what will drive the buying and selling of care homes in 2023.Podcast hosted by Steve Hemsley.Tune in to all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
We are delighted to chat with CoolCare on another special supplier podcast. We discover how care homes are saving money and time by using administration software to help them through the cost of living crisis.Managing director Fiona Hale and sales manager Iain Corrigan explain how using an admin and workforce management system can save money and time.They discuss:How better rostering can reduce agency costs and boost staff moraleHow technology can provide employees with more certainty over the shifts they want and needHow going digital frees up managers' time to spend on more meaningful tasks - such as talking to their teamTune into the podcast here for more tips on how to save money and boost staff engagement during the cost of living crisis.Podcast hosted by Steve Hemsley.For all of our industry-leading podcasts click here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
In tough times we need our care staff to be well trained and to upskill where possible.With such tight margins, there is always a risk that corners could be cut. One area under pressure may be the training of staff who are needed to deliver the first class service residents deserve. So how do you get value for money from your training budget?In our latest industry-leading podcast our expert panel discusses:The use of apprentices to fill skill gaps and bring in new talent and ideasHow the Pandemic changed care homes' approach to trainingHow good training can lift the mood and moraleWhy the cheapest option is rarely the best optionJoin our insightful experts Gary Hook from Edify Training, Conor Shaw from Bizimply and Paul O'Hagan from Paragon.Podcast hosted by Alan Rustad.Tune into all our podcasts here.Podcast sponsored by Rotacloud.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
As the cost of living crisis starts to bite, we bring together industry experts to share their tips and advice to help care homes save money and time.They discuss:Top tips around how to save money and time on staffingThe use of volunteers Asking everyone in the care home for money saving ideasHow to find energy saving solutions in the care homeAdvice on improving food procurement and the catering operationWhy connecting devices and equipment helps to manage usage more accuratelyThe need to improve training so employees know how to save money where they can in areas such as laundryWhy care homes must be on aware of how inefficient some equipment may be, such as the care home boilerJoin our experts: Mark McCarthy from Zupa, Rachael Venditti at Allmanhall and Christina Larkin at JLA.Podcast hosted by Alan Rustad and sponsored by Rotacloud.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.
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