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Care Home Management magazine's podcast
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Care Home Management magazine's podcast

Author: Care Home Management

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An informative and entertaining podcast from the Care Home Management magazine editorial team. Hear a review of the latest care home sector news and interviews with the industry's movers and shakers.
26 Episodes
Care homes need to be on top of the law, and in our latest Legal Special podcast,  sponsored by care home marketing experts Smooth Digital, two top care sector lawyers discuss:Legal implications of the CQC State of Care report Proper use of Deprivation of Liberty Safeguards (DoLS)Role of The Local Government and Social Care Ombudsman when it comes to complaintsHow investment in digital can help care homes apply the lawCQC inspections now and in the futureCQC strategy for 2021Other legal changes expected post-Covid-19On our panel for this podcast are  Jill Mason, partner and head of health & care for Mills & Reeve LLP and Siwan Griffiths, a partner for Bevan Brittan LLP.Podcast hosted by CHM's publishing editor Steve Hemsley.Support the show ( the show (
In a special Care Home Management magazine bite size podcast, sponsored by Smooth Digital, we talk to David Allison, CEO of outlines why more young people want to work in the care sector and how care homes need to engage with their workforce of the future, rather than just wait until they have a vacancy.Also, how informed are young people about the career opportunities in social care and will they remain as keen to work in care once the Covid-19 pandemic is over and the economy recovers?Hosted by Alan Rustad and Steve HemsleySupport the show (
Catering in care homes is so important for residents and their families, and can be a challenge for providers.On our Catering Special Roundtable podcast, sponsored by care home marketing experts Smooth Digital, our experts discuss:Managing catering costs in a challenging market Tightening of budgets Controlling costs Food waste Allergen management in a care settingImportance of IDDSI compliant food in the care sector and the impact on choice, dignity and compliance for all residents How dining and care home activities go hand in hand.Our panel for this podcast comprises: Neil Hargreaves, divisional manager for care homes at apetito UK; Sophie Murray, deputy chair at the National Association of Care Catering; and Rob Henry, quality assurance technical manager at Catercloud.Podcast hosted by Steve Hemsley.Support the show (
In our second Infection Control special podcast roundtable, sponsored by Smooth Digital, we are joined by experts Anita Astle MBE, managing director at Wren Hall Nursing Home and director at the National Care Association, Paul Kasler, director at Aura Air, Debbie Harris, founder of Autumna and Paul Anderson, managing director of Meiko.Our panel discuss:·         How to stop the spread of a virus in care homes·         The lack of attention to the aerosol droplets that spread in the air and risk contagion·         How care homes must look closely at their ventilation and air filtration systems·         Advice on care home air conditioning·         How to reassure consumers that your care home is safe·         How to evidence your infection control procedures·         How much testing is going on in care homes and preparing for a second wave·         The role of digital technology in helping to fight infection and the importance of data·         Why you should avoid washing things by hand and always use machines·         How manufactures are using smart technology to help fight infection·         Do consumers now recognise the importance of infection control when choosing a care home?·         How safe is care home equipment in kitchens and sluice rooms? ·         How suppliers are supporting care homesTune in now for expert advice on how to improve Infection Control in your care home.Listen to all our podcasts here.Support the show (
In our latest special podcast roundtable, sponsored by Smooth Digital, we talk to four experts about 'Recruitment & Staffing - The Way Forward'. We welcome Nadra Ahmed, chairman at National Care Association; Zameer Nazarali, CEO and founder Simplify Group; James Sage, HR and employment law partner at Royds Withy King; and David Beattie, health and social care consultant at Care Ideals.Our experts discuss:* The challenging recruitment market in social care* How the role of a care worker has changed* Issues around retention* The need to value employees and invest in their wellbeing* How to improve the image of social care* The impact of COVID-19 on recruitment and on vacancy numbers* Why working in a care home is more than just a job * How to improve your care home working culture* Dealing with the pay dilemma* The importance of great leadership and looking after managers' mental health* How care homes can be more proactive to solve recruitment and retention issues* How to engage employees* The recruitment challenges post-BrexitTune in for expert advice on ensuring your care home recruits and retains the best.Support the show (
How to Digitalise Your Care HomeOur latest podcast, sponsored by Smooth Digital, is the second in our series to help care homes go digital and save time and money and improve resident care. Where else will you get some amazing FREE advice from the digital experts.Tune in: ·       How to digitalise your care home cost effectively·       The hard numbers - how you can save time and money by going digital·       Getting staff on board and the importance of communication during implementation·       Running a pilot scheme to iron out teething problems·       The training available and keeping things simple·       Positive impact on staff morale, residents and a home’s reputation·       How to choose the right system for you·       What to avoid when choosing a digital systemGreat insight from our expert panel: Sam Hussain from Log my Care, Leigh Ellis from CoolCare, Steve Sullivan at Intelligent Care Software and Dave Thompson from Cura Systems.Support the show (
Our series of COVID-19 special podcast roundtables continues with a look at Catering & Residents' Wellbeing, exploring how care homes are coping during the pandemic and how they are boosting wellbeing as the crises eases.The podcast is hosted by Care Home Management's publishing editor Steve Hemsley and sponsored by care home marketing experts Smooth Digital - 'Helping fill care and nursing home beds with private paying residents'.On the podcast our expert panel discuss:* The role of food and nutrition during and after the lockdown * The importance of keeping residents active at this time* The link between meal times and activities and ensuring they work together* The impact of food and activities on residents' mental health* Meeting the Vitamin D challenge* The reintroduction of social contact in care homes* How meal times and activities have been adapted during periods of isolation* Improving activities as we enter a new phaseOn the panel are Neil Hargreaves, divisional manager for care homes at apetito UK; Sophie Murray, deputy chair at the National Association of Care Catering; Ian McCombes, Just Bowl co-ordinator for the Bowls Development Alliance; and Ben Allen, founder of Oomph Wellness.Support the show (
In Care Home Management's latest COVID-19 podcast special, sponsored by Smooth Digital, we help care homes get to grips with the CQC’s Emergency Support Framework.We talk to two experts: Neil Grant, health and social care regulatory lawyer at Gordons Partnership LLP and David Beattie, health and social care consultant at Care Ideals.The new framework follows the CQC’s suspension of physical inspections. In this podcast we explain how this is a performance assessment rather than just a supportive chat and how the phone calls will aim to determine how care homes are coping in the pandemic.Our experts explain why care homes should not be overly concerned, but they do need to be prepared.The podcast covers in detail:·       How can care providers prepare for the emergency framework?·       How an assessment which could lead to enforcement action?·       What is a Summary Record and how will it be used?·       What is a care home’s right to reply?·       What will happen to the data and information gathered on these phone calls? Will it be published?·       How will the questions change over time as we move through the pandemic?·       Will these calls be a one-off?Tune in now for some valuable free advice on how to prepare for the CQC’s Emergency Support Framework.  Support the show (
In our latest COVID-19 special podcast roundtable, sponsored by Smooth Digital, we discuss how the pandemic is affecting training and employment in care homes. Our guests are Steven Embleton from training experts My Learning Cloud, Toyah Marshall from HR and employment law firm Ellis Whittam and Alex Wilkins from training provider iHasco.In this insightful podcast, chaired by Care Home Management's publishing editor Steve Hemsley, we discuss:The continued need for training during the COVID-19 pandemic and what care home providers should be focusing onThe legal position for providers and staff if people are worried about coming into work during the crisisManaging volunteersManaging riskWhistleblowing How to ensure staff are getting the most appropriate training around, for instance, mental health and infection preventionFuture recruitment trendsThis is a must listen for any care home manager or owner concerned about how to ensure their employees' skills are up to date and they remain within the law.Support the show (
In the second of our COVID-19 special podcast roundtables, sponsored by Smooth Digital, we look at Managing in a Crisis. Publishing editor Steve Hemsley is joined by four experts to discuss the management and leadership challenges faced by care homes during the Coronavirus outbreak.Our panel comprises:  Nikki Walker, COO at QCS; Fiona Hale, managing director at CoolCare; Sybille Steiner, partner at Irwin Mitchell and Anne Myrup product director at Planday.They discuss:·       How to manage a care home in a crisis·       What to focus on and how to prioritise·       The importance of having a crisis plan now and in the future·       Why clear and open communication with all staff is crucial·       How digital technology can help managers to lead effectively·       Why employment law must not be ignored during a crisis·       The importance of data collection so the business continuesTune in today and share our panel’s thought-leadership and insight.Support the show (
In the first of our COVID-19 special podcast roundtables, sponsored by care home marketing experts Smooth Digital, we look at the importance of Infection Control. Our expert panel comprises Philippa Shirtcliffe, head of care quality at Quality Compliance Systems, Jamie Woodhall, technical and innovations manager at Rentokil Specialist Hygiene, Neha Mehta, head of customer success at Sekoia and Lisa Bainbridge, marketing manager at Beaucare Medical.Our experts discuss:·       What is good practice when it comes to infection control?·       How to obtain and use PPE effectively·       Top tips for robust infection control now and in the future·       Why infection control must be higher up care homes’ business agenda·       How to deal with clinical waste·       Cleaning techniques and the benefit of contingency prepping for a potential COVID-19 outbreak ·       Tips on how to communicate good practice and infection control guidance to carers and other staff using digital technologyJoin us to learn how to ensure your care home has the best infection control policies in place and how the sector can emerge stronger from the current COVID-19 pandemic.Hosted by Care Home Management magazine publishing editor Steve Hemsley.Support the show (
In our Digital Transformation Podcast Special Roundtable, sponsored by Smooth Digital, we chat to four leaders in their field.Their expert advice will help you make better decisions for your care home when it comes to investing in technology and delivering person centred care.Our panel comprises Andrew Coles, head of product management Person Centred Software, who explains the importance and value of data to inform managers and carers so they can make real-time and smarter decisions around care.Ascom’s major projects sales consultant healthcare, Steve Cavanagh, tells us how mobile technologies enable care and - if used effectively - will make life easier for carers and better for residents.Meanwhile, the panel discusses with Invatech Health CEO Tariq Muhammed how to effectively integrate different technologies and data sources. The sharing of data with other health professional can help with care planning and medicines management for example.And Painchek’s business development director Peter Shergill leads the debate on the role of technology in managing dementia care and how it can help carers to manage residents with confidence.Support the show (
The February Care Home Management Magazine podcast is a Legal Advice Special and a must listen for anyone running a UK care home. In a roundtable format we discuss how care providers can challenge the harsher CQC inspections and the conduct of some inspectors. How can homes react to whistle-blowing and safeguarding claims that might not be accurate? We also look at employment contracts and Section 1 statements that come into force in April and we get advice on changes to care workers' terms and condition. There could also be changes later in February to Sleep-in Shifts payments when the case comes before the Supreme Court. Our panel also discusses the setting of fees and the way in which care is being commissioned by local authorities and the pressure this is putting on care homes.Our excellent contributors are Philippa Doyle, a partner in the health and social care advisory team at Hempsons Solicitors, Sybille Steiner, partner and employment lawyer at Irwin Mitchell Solicitors and Mei-Ling Huang, partner in the social care team at Royds Withy King.Support the show (
In the first Care Home Management magazine podcast of 2020 we talk to care home singer Sharon Wallace about her experience as the Unexpected Star of the Show on Michael McIntyre’s Big Show on the BBC on Christmas Day. She also explains her project Handmade For Dementia. We also have a wonderful interview with 93 year old Sonja Sternberg who, with her sister Gisela, fled the Nazis in the Second World War. Both were both awarded the British Empire Medal for their services to Holocaust Education in the 2020 New Year’s Honours List.  Sonja and Gisela are both now residing at Belong Morris Foundation in Didsbury. Our packed January podcast concludes with a fascinating interview with Davina Ludlow from who talks about some insightful research by P&G Professional. Its study reveals what people look for when researching a care home for their loved ones. A podcast not to be missed.Support the show (
In the final Care Home Management magazine podcast of 2019, sponsored by Edify Training, we discuss the impact of the General Election result on the care home sector. We also hear from Sheryl Davis, home manager at Brandon House in Coventry, who explains why they signed up for Age UK’s Postcards of Kindness initiative. Sending and receiving postcards from around the world has led to the setting up of a real-life post office in the care home and this has been a real hit with residents and carers. We also talk to the National Association of Care Catering’s new National Chair Sue Cawthray about nutrition and resident wellbeing. She’s held the post role before and has some great ideas of how the NACC can support care homes and tackle ongoing challenges around funding. She also announces the launch of the Care Chef of the Year.  In our supplier interview we are delighted to chat to Nicola Whittaker, national account manager at leading laundry and dishwasher equipment manufacturer Miele Professional. She passes on some great tips on laundry infection control and tells us how care homes can benefit from effective laundry room design and layout – however much space is available.Support the show (
In the November Care Home Management magazine podcast, sponsored by Edify Training, our editor Ailsa Colquhoun talks to Gary Shearin, interim ceo at the Care Workers’ Charity about its new Beating Heart of Care report which covers the thoughts of more than 200 care workers and leaders. It looks at key issues around remuneration, mental health, care demands at home and good management which affect retention and recruitment. Also, presenter Alan Rustad finds out from Care UK’s dementia expert Suzanne Mumford what happened when residents at the group’s Sherwood Grange home were given the opportunity to draw a nude model as part of their art class. In our supplier spot, Steve Hemsley talks to Morten Mathiesen from care planning company Sekoia about the benefits of digitalisation in terms of saving care workers and providers time by removing manual processes. This means more time for quality care for residents. We also review the latest edition of Care Home Management magazine which is out now and covers health and safety, management technology and insurance as well as the latest best practice news.Support the show (
In the October Care Home Management magazine podcast, sponsored by, we talk to Konrad Czajka and Cath Davies from Czajka Care Group whose health care professionals experienced what it's like to have dementia via the specially-designed Virtual Dementia Tour. We also interview Simon Guntrip, a care home entertainer from Best Foot Forward who in true Strictly spirit gets residents dancing and active. In our regular supplier interview we talk to Apetito's Matt Norton about how the company's years of experience producing quality and nutritious food for care homes and the role of its expert team of dietitians, chefs and food technicians. The Care Home Management editorial team of Steve Hemsley, Ailsa Colquhoun and Alan Rustad also review the 2019 Care Show. Listen now.Support the show (
In this special podcast, sponsored by we focus on training by inviting three suppliers to discuss key issues affecting care home staff learning and development. Steven Embleton of My Learning Cloud debates why we need a standardised approach to learning in the health and social care sector, while Peter Hewitson of Edify Training asks what impact technology will continue to have on care sector training. We also discuss with Fay Oughton of Pin Point Training how highly effective, qualitative and contemporaneous training can help to tackle the high level of attrition in the sector by inspiring people to become carers. Don't miss this hugely insightful behind the scenes care sector training podcast round table. See more at the show (
Welcome to a very special Care Home Management magazine podcast as we celebrate the Care Home Awards. CHM is proud to be the official media partner for this great event and our journalists caught up with the winners, sponsors and organisers.  A must listen for anyone keen to share best practice. Care UK won a string of awards, including Best Care Home Group for providers with more than 50 homes. We talk to ceo Andrew Knight about the company’s fantastic ‘Fulfilling Lives’ approach to care. We also interview Rachel Beckett, chair of Wellburn Care Homes which picked up an award for the superb dining experience it gives to residents.  We also hear from Cornerstone Healthcare Group’s maintenance manager Andy Foster about an award-winning initiative to introduce more effective seizure monitors and safer mattresses; and from Valerie Manor’s owner and manager Zoe Fry about its family approach to running the business which means it has a waiting list for nurses wanting to work there.  We cap off this Care Home Awards Special with a chat to headline sponsor Legal & General Retirement Living Solutions’ ceo Steve Ellis and organiser Matthew Davies who gives us an exclusive about next year’s Awards. Well done to everyone on a great event!Support the show (
In the latest Care Home Management magazine podcast we talk to Jeremy Walford, managing director of Middleton Hall Retirement Village, which is the first of its kind to set up an Employee Ownership Trust. Could an employee ownership business model boost your care home's financial performance, staff morale and carer retention?  In Care In The News we discuss delays in authorising Deprivation of Liberty Safeguards applications and claims by the British Geriatrics Society that the UK is running out of care home beds. Also, how efficient is your laundry function? Electrolux Professional Laundry’s David Leadley-Kramer shares his tips. Also, hear some key advice on recruiting nurses and other carers from Sam Greenhalgh at recruitment app company Florence.Support the show (
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