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Scott Graden is a passionate Real Estate and Hospitality expert with over 25 years of experience in Development and Sales and Marketing of for sale and for rent real estate. His visionary company, GoodNight Stay, has been setting the standard for the new breed of build to rent short term rentals that are seen in today's market. - Over $3B in real estate sales - Over $1B in assets managed  - Over $500M in rents collected  - Over 1M guests hosted GoodNight Stay is all about the details, which keeps them thriving through the ups and downs of economic recessions and changes in the real estate market. Scott’s prior experience in the Chicago real estate market set him up for success and allowed him to pivot into short-term rentals, servicing couples, families, and corporate retreats. To learn more, and for the complete show notes, visit: http://thanksforvisiting.me Resources: https://goodnightstay.com/ (GoodnightStay.com) https://www.instagram.com/goodnightstay/ (@GoodnightStay on Instagram)  https://www.linkedin.com/in/scottgraden/ (Scott Graden on LinkedIn) #STRShareSunday: https://www.instagram.com/bellacrestabrokenbow/?hl=en (@bellacrestabrokenbow) Thanks for Visiting is produced by http://crate.media/ (Crate Media). Mentioned in this episode: Hostfully https://hostfully.com (Sign up today at Hostfully.com and use coupon code THANKSFORVISITING to get 2 Free Guidebooks!) Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!) Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.)
Welcome to another Ask Me Anything (Ask Us Anything?) episode! Each week we’ll answer your questions on STR, real estate, OTAs, and everything in between. Susi from https://www.instagram.com/welldressedhome/ (@WellDressedHome) asks: I missed you at RESA con and came looking to see where I could purchase the course that you do (referring to the Stage To Rent Academy, vs. Hosting Business Mastery) Jessica asks: My husband and I recently bought one acre of mountain view property in east Tennessee that we plan to build three separate cabins on, but there’s only one acre of property, so the amenities such as the fire pit, gril,l and hot tub will have to be a shared space among guests. Would you suggest renting the cabins out separately with shared amenities, or renting all three cabins out to larger groups only? Marianne asks: I'm getting started on my second Airbnb property and would love to hear your tips for vetting guests and prevent large parties and major damages to a property. So far we've been pretty lucky, but I want to make sure that going into this next property, we are set up for success. Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah & Annette, visit http://speakpipe.com/ThanksforvisitingAMA (Speakpipe.com/ThanksforvisitingAMA) Resources: http://www.thanksforvisiting.me/stage-to-rent-academy (Stage To Rent Academy)  http://www.hostmasterclass.com/ (Hosting Business Mastery) https://2022.resaconvention.com/ (RESA Con) https://www.thanksforvisiting.me/blog/165-double-your-bookings-with-this-str-listing-strategy (Episode 165: Double Your Bookings with This STR Listing Strategy) https://noiseaware.com/ (NoiseAware): TFV peeps can use code TFVNA20 for 20% off Thanks for Visiting is produced by http://crate.media/ (Crate Media). Mentioned in this episode: Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.)
Deborah Labi is a retired property manager with her fingers in many pies, sharing her experience via her consultancy, a podcast, a soon-to-launch second podcast, and co-director of The Book Direct Show. She likes to keep as busy as her brain; an OCC – or obsessive compulsive creative – she’s an ideas fountain.  Through The Guest Inn-Spector, Deborah has keyed in on the small details that have a large impact on your guests. She believes property owners should stay in their own rentals in order to experience them as a guest would, and envision the guest’s journey from check-in to check-out. But at the very least, have a friend or family member stay and offer their feedback (or, hire Deborah!). Essential things to audit and optimize in your rental, https://drive.google.com/file/d/1-Kh1enqC3l2O_sJO613WcpGec2lRzf7p/view?usp=sharing (courtesy of The Guest Inn-Spector): https://www.drift.com/ (Live chat availability) while guests are browsing your booking site Ease of booking - how many steps does it take a guest to pay and confirm the booking? Check-in email sequence - don’t spam, but also don’t ghost If your listing incorporates third parties (e.g. smart lock notifications), ensure these are branded through your listing to avoid guest confusion Arrival instructions - this may be your guest’s first time in a city (or country!) so avoid giving them too much work in order to get their key and check in First impressions after entering your space (think: WiFi access, coat hangers, etc.) General property design - simple, functional things that make guests feel like they’re in a home, not a hotel - for example, where do guests hang their towels after a shower? Check-out instructions - guests are now focusing on their travel plans and flight confirmations, so consider not adding too much extra work for them Send a review request to your guest on their last day of the stay, while they’re still in your space - don’t wait until after they check out To learn more, and for the complete show notes, visit: http://thanksforvisiting.me Resources: PDF: https://drive.google.com/file/d/1-Kh1enqC3l2O_sJO613WcpGec2lRzf7p/view?usp=sharing (Top 5 Amenities You Should Provide at Your Short Term Rental) http://theguestinnspector.com/ (The Guest Inn-Spector)  http://techsplained.podcastpage.io/ (The Techsplained Podcast)  http://bookdirect.show/ (The Book Direct Show)  https://www.drift.com/ (Drift Live Chat) #STRShareSunday: https://www.instagram.com/guesthouse71/ (@guesthouse71) Thanks for Visiting is produced by http://crate.media/ (Crate Media). Mentioned in this episode: Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!) Hostfully https://hostfully.com (Sign up today at Hostfully.com and use coupon code THANKSFORVISITING to get 2 Free Guidebooks!) Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.)
Welcome to another Ask Me Anything (Ask Us Anything?) episode! Each week we’ll answer your questions on STR, real estate, OTAs, and everything in between. Jennifer from https://www.instagram.com/pepinforestretreat/ (@PepinForestRetreat) asks: Building unique properties that aren't typically “houses” is my passion, but we've found that funding and building codes and other restrictions can be really difficult to get for something that isn't a traditional building. Do you have any experience with (or any podcast guests that have talked about) building something out of the norm? (Thanks to Mike from http://instagram.com/wanderchatt (@wanderchatt) & http://instagram.com/findyourrepurpose (@findyourrepurpose) for the guest answer!) Helen from https://www.instagram.com/BrookledgeNY/ (@BrookledgeNY) asks: I own an old girls camp, and one of the things that's unique about the property is the cabins don't come with bathrooms because the campers used to use shared bathhouses; how can I make this a unique feature on my listing instead of an inconvenience? Also, what should I include as a welcome gift or unique amenity in the cabin, as we’re trying to tap into the nostalgia of summer camp for our guests? Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah & Annette, visit http://speakpipe.com/ThanksforvisitingAMA (Speakpipe.com/ThanksforvisitingAMA) Resources: https://www.thanksforvisiting.me/blog/153-creating-a-time-traveling-summer-camp-destination-with-tereasa-surratt (Episode 153 with Camp Wandawega) https://www.thanksforvisiting.me/blog/the-box-hop-a-container-airbnb (Episode 18 with The Box Hop) https://www.thanksforvisiting.me/blog/88-transformative-travel-how-to-create-meaningful-airbnb-experiences-like-bolt-farm-treehouse-with-tori-bolt-seth-bolt (Episode 88 with Bolt Farm Treehouse). Thanks for Visiting is produced by http://crate.media/ (Crate Media). Mentioned in this episode: Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.)
D. Brooke Pfautz (Fouts) is one of the industry's foremost experts in growing vacation rental inventory. He literally wrote the book on inventory growth – and it’s already a three-category Amazon bestseller. Brooke got his start in the industry in 2007 when he co-founded Vantage Resort Realty in Ocean City, MD and took an idea on a napkin to more than 500 properties in just five years. After a successful exit, he went on to grow inventory for other major vacation rental brands as a Chief Business Development Officer in multiple destinations. Most recently, as an executive at a leading vacation rental software company, he saw first-hand through MasterMind groups that he launched and facilitated what worked and what didn’t for the 20 largest and most successful companies in the country. Today, Brooke leads Vintory, the first and only CRM & Sales and Marketing Automation Platform designed exclusively for Vacation Rental Managers to grow their inventory. At Vintory, a team of over 60 growth experts are laser focused on one thing: helping Vacation Rental Managers hit or exceed their inventory growth goals. To learn more, and for the complete show notes, visit: https://thanksforvisiting.me Resources: Brooke’s Book, ‘https://www.amazon.com/500-Properties-Five-Years-Short-Term-ebook/dp/B09WRYKX6S (0 To 500 Properties In 5 Years)’ https://twitter.com/VintoryHQ (Follow Brooke on Twitter) https://www.linkedin.com/in/d-brooke-pfautz-1a4a4a1/ (Brooke Pfautz on LinkedIn) https://vintory.com/ (Vintory, the first and only platform designed exclusively to help Vacation Rental Managers grow their inventory) #STRShareSunday: http://instagram.com/adohi_cabin (@adohi_cabin) Thanks for Visiting is produced by http://crate.media/ (Crate Media). Mentioned in this episode: Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!) Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.) Hostfully https://hostfully.com (Sign up today at Hostfully.com and use coupon code THANKSFORVISITING to get 2 Free Guidebooks!)
Welcome to our very first Ask Me Anything (Ask Us Anything?) episode! Each week we’ll answer your questions on STR, real estate, OTAs, and everything in between. Paige asks: With a pending recession, does it still make sense to invest in short term rentals, if I'm financially able to. Troy asks: What data do you recommend using or filtering through when looking at short term rental data (for example, https://www.airdna.co/ (AirDNA)), and also, what quantitative components and criteria are most useful when you're acquiring a new property? Matt asks: I have just purchased a home which I believe is a three for one: the entire house is a four bedroom, one of those bedrooms could be considered a mother-in-law suite, and it's got a beautiful outdoor backyard area. What is the best way to list this, and to explain to guests that this is a shared property and that each listing is separate? Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah & Annette, visit http://speakpipe.com/ThanksforvisitingAMA (Speakpipe.com/ThanksforvisitingAMA) Thanks for Visiting is produced by http://crate.media/ (Crate Media). Mentioned in this episode: Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.)
Avery Carl is the author of ShortTerm Rental, Long Term Wealth: Your Guide To Analyzing, Buying, and Managing Vacation Properties, and the host of "The Short Term Show" podcast. Avery went from a 37k salary to a real estate investment portfolio of 100 doors in 5 years through strategically investing in short-term and vacation rentals. This strategy allowed her to grow her portfolio much more quickly than starting off with traditional long-term rentals. The Short TermShop has helped over 4,500 families create generational wealth through real estate investing. To learn more, visit: https://thanksforvisiting.me/ (https://thanksforvisiting.me)  Resources: https://www.amazon.com/Short-Term-Rental-Long-Term-Wealth-Properties/dp/1947200445 (Avery’s Book, ‘Short-Term Rental, Long-Term Wealth’) https://www.instagram.com/theshorttermshop/?hl=en (@TheShortTermShop on Instagram) https://keepingitrealpod.com/podcast-episode/why-short-term-rentals-are-taking-over-avery-carl/ (Keeping It Real Podcast) https://www.youtube.com/channel/UC17mi738WbdXCVg8BuNZdZQ (The Short Term Shop on YouTube) #STRShareSunday: https://www.instagram.com/bayview_bigfoot/ (@bayview_bigfoot) Thanks for Visiting is produced by http://crate.media/ (Crate Media). Mentioned in this episode: Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.) Hostfully https://hostfully.com (Sign up today at Hostfully.com and use coupon code THANKSFORVISITING to get 2 Free Guidebooks!) Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!)
Meredith Cowley is a passionate Social Worker turned Short Term Rental Entrepreneur. Following the birth of her son, then a diagnosis of breast cancer, Meredith re-evaluated her priorities and found a business that aligned with these. Meredith strives to keep a healthy balance between family life and a flourishing hospitality and real estate gig. Sometimes she gets it right, but it's always a work in progress. The important part is making decisions - even in business - that are centered around what’s best for your family, instead of the other way around. For Meredith this may look like keeping a 20-hour work week and delegating on-site work to her team, or balancing the business after her partners stepped away, or pivoting from areas like arbitrage to property management as her business continues to evolve. Based in sunny Australia, she has grown a boutique STR business where she helps guests and property owners create memories. She is also a contributing author in the international best selling book Hospitable Hosts. To learn more, and for the complete show notes, visit: https://thanksforvisiting.me Resources: https://www.custombnb.com.au/ (Custom BnB) https://www.facebook.com/groups/cashflowpositive (Cash Flow Positive Facebook Group) https://www.amazon.com/Hospitable-Hosts-Inspiring-Memorable-Motivate/dp/B09ZLGJK9F (Hospitable Hosts Book) https://www.linkedin.com/in/meredithcowley/?trk=public_profile_browsemap&originalSubdomain=au (Meredith on LinkedIn) Visit thanksforvisiting.me/workshop to watch our Hosting Business Mastery Method workshop! #STRShareSunday: https://www.instagram.com/casa.cochecton/ (@casa.cochecton) Thanks for Visiting is produced by http://crate.media/ (Crate Media). Mentioned in this episode: Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!)
With more than 35 years of combined experience in vacation rentals, Alex Husner and Annie Holcombe have teamed up to connect the dots between inspiration and opportunity, seeking to find the one story, idea, strategy or decision that led to their guests' big A-HA moment.  As legacy operators of vacation rentals, Alex and Annie believe in direct bookings, and rental owners who are currently only using OTAs like Airbnb or Vrbo can benefit from creating their own direct booking platform. In fact, they’re bullish on diversifying their properties to ensure they’re listed on multiple platforms and are flexible for different types of guests. We also discuss the real estate and rental bubble and when it might burst, consolidation amongst rental properties, and what legacy vacation rentals can learn from newer short-term rentals (and vice versa). To learn more, and for the complete show notes, visit: http://thanksforvisiting.me Resources: http://alexandanniepodcast.com/ (AlexAndAnniePodcast.com) Listen to Alex & Annie on https://podcasts.apple.com/us/podcast/alex-annie-the-real-women-of-vacation-rentals/id1593234030?mt=2&ls=1 (Apple Podcasts) https://www.flip.to/ (Flip.to)  Visit thanksforvisiting.me/workshop to watch our Hosting Business Mastery Method workshop! #STRShareSunday: https://www.instagram.com/thechalaframe/ (@thechalaframe) Thanks for Visiting is produced by http://crate.media/ (Crate Media). Mentioned in this episode: Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!) Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.)
Rose and her husband Brian own Your Family's Place. Their properties specialize in hosting multigenerational families and groups traveling together. Featuring large sized properties on expansive private acreage, guests experience vacations that are "open and go" with onsite amenities designed with children and family in mind. She’s a true owner-operator for her rentals, handling turnovers herself (with the family’s help), managing her business with an organizational chart, and making up for gaps in listings by booking photo shoots on her properties. Rose says, “You’re either on vacation or you’re having a trip,” and she helps all of her guests to have a true vacation with all of the amenities at Your Family’s Place. To learn more, and for the complete show notes, visit: https://thanksforvisiting.me Resources: http://yourfamilysplace.com/ (YourFamilysPlace.com) Instagram: http://instagram.com/YourFamilysPlace_ (@YourFamilysPlace_) https://podcasts.apple.com/us/podcast/working-with-influencers-to-showcase-your-str-listing/id1451872835?i=1000549969602 (The importance of SEO and influencers on Episode 149 with Elise Armitage) https://www.ownerreservations.com/ (OwnerRez PMS) #STRShareSunday: https://www.instagram.com/cali.villas/ (@cali.villas) Thanks for Visiting is produced by http://crate.media/ (Crate Media). Mentioned in this episode: Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.) Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!)
Good design is an example of “ONE thing” that will help your listing stand out. Implementing professional staging and unique decor in your short-term rental can lead directly to more bookings and higher revenue. Gone are the days of just throwing a rental together and hoping for listings. The industry is getting more competitive as boutique hotels and experience stays are gaining popularity. Focusing your short-term rental around good design principles is a near guarantee for success in the competitive STR landscape. Tips for design in your STR: Use wallpaper (temporary or not) to create a bold accent wall Don’t skimp on the often-overlooked elements like light fixtures and live plants Save money on artwork by getting printables on Etsy and printing & framing it yourself Create timeless backdrops like subway tile and white walls which give you freedom to adapt your listing over time without turning it into a construction project Are you an aspiring designer, or know someone who is? Reach out to us on https://www.instagram.com/thanksforvisiting_/ (Instagram)! To learn more, and for the complete show notes, visit: https://thanksforvisiting.me Resources: See us in Las Vegas for https://www.realestatestagingassociation.com/ (RESACON: Real Estate Staging Association), July 21-23 https://designfiles.co/?rfsn=2136431.5687ae (Design Files: interior design business software) Visit http://thanksforvisiting.me/workshop (thanksforvisiting.me/workshop) to watch our Hosting Business Mastery Method workshop! #STRShareSunday: https://www.instagram.com/everwoodsgroup/ (@EverwoodsGroup) Thanks for Visiting is produced and published by http://crate.media/ (Crate Media). Mentioned in this episode: Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!) Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.)
We recorded this episode right after getting off the plane from Nashville, where we attended https://strwealthconference.com/ (STR Wealth Conference). It was so amazing seeing our friends, colleagues, and listeners face to face. On this episode we’re sharing some of our big insights from the conference, and some key takeaways that our members also shared from their conference experience. Setting your listing apart from the competition might not require an expensive refab; decor and interior design can help your listing pop and lead to more revenue. STRs are not passive income! Even if you create the minimal workload, you still have to check in on your assets, your team, and have some oversight on your property. Electric car charging stations are becoming more and more standard for rentals. You only need one per property (if you have multiple rentals on the same property); and, this is a lucrative addition as you can make extra money from travelers who may be looking for charging spots while on the road. Take advantage of local tentpole events: everything from small conferences all the way to the Superbowl create prime dates for bookings. Consider taking your listing off of OTAs for those dates and leverage your direct bookings instead. Hire a tax professional that specializes in short-term rentals, or at least one that’s experienced in real estate Sergio, https://www.instagram.com/junglehouse.airbnb/ (@JungleHouse.Airbnb) He has lots of live plants in his property, and to keep up with it, he has a service (aside from turnover team!) that comes in to care for the plants every other week, even while guests are staying. They’re made aware of this when booking, and often don’t mind because the plants themselves are a selling point for the property. Stacy, https://www.instagram.com/lacroixcovington/ (@LaCroixCovington) Make your first impression with a guest within the first 10 minutes of them arriving. If they have any hiccups during their stay, they’ll typically be more forgiving if they had a great check-in experience. Mark, https://boostly.co.uk/thanksforthewebsite (Boostly) Ask yourself this question – do you work for yourself, or do you work for Airbnb? If you don’t have a direct booking strategy, get one, and start keeping 100% of your rental earnings. Miranda, https://www.instagram.com/homegrownstays/ (@HomeGrownStays) If you do one thing after leaving this conference, it should be trying out https://rankbreeze.com/thanksforvisiting (Rankbreeze), which helps you A/B test and optimize your listing for rankings in Airbnb. Mike, https://www.instagram.com/wanderchatt/ (@WanderChatt ) Network and align yourself with the right people; you are the average of the 5 people you spend the most time with Lori, https://www.instagram.com/goldendeerescapes/ (@GoldenDeerEscapes) Remind yourself why you’re putting in all this hard work with the power of visualization. Picture your perfect day and reverse engineer how your STR will help you achieve it. To learn more, and for the complete show notes, visit: https://thanksforvisiting.me/ (thanksforvisiting.me) Resources: Visit thanksforvisiting.me/workshop to watch our Hosting Business Mastery Method workshop! #STRShareSunday: https://www.instagram.com/woodyoustay/ (@WoodYouStay) Thanks for Visiting is produced and published by http://crate.media/ (Crate Media). Mentioned in this episode: Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!) Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.)
This episode may be a bit controversial, but we’re here for it. There is extra work and extra costs associated with any short-term rental, and we believe this is work you should be charging for. After all, you’re not a hotel; if you’re running an STR, you don’t have the same flexibility as hotels do, and when extra requests lead to more work or put a strain on your team (or yourself), you should include fees to compensate for this. So, here are 3 ways you may be leaving money on the table with your STR: 1. Early check-in and late check-out fees Whether you’re a solo operator with a small team or running a business with multiple properties and a larger team, early check-ins and late check-outs can interrupt your normal flow of business with your rental. If your property is ready and there’s no previous booking, absolutely accommodate your guest and let them in early. But–when you have back to back bookings and need to coordinate with your cleaning team to make early check-in (or late check-out) a possibility, you should charge for it. This comes down to your most valuable asset: your TIME. And not just your own time, but your team’s time as well, as this puts pressure on them to flip the same home in half the time. Be sure to present it in a professional manner and mention that you incentivize your turnover team, especially in situations like this. A common practice for fees is to charge by the hour, for every hour before/after the original allotted time. 2. Pet fees Even well-behaved dogs and hypoallergenic pups will leave behind a bit of a mess, and takes a bit of extra cleaning to ensure your pet friendly environment doesn’t impact other guests who may not have pets. Compare your pet fee to the rate of a typical kennel or dog service at home, which are usually priced per pet, per day. For longer rentals, we suggest a monthly cap to keep the fee in check. And don’t forget to speak with your turnover team to best plan for pet cleaning, and what they might suggest charging for the extra work. 3. Shipping fees for forgotten items It’s a nice courtesy, but paying for shipping and packaging is still going to cost you, and can eat up your time as well. Even with clear check-out instructions for your guests, some things may get left behind, and it’s reasonable to charge a small fee to get these items back to your guest. We start with a flat $50 fee for shipping which then covers our team’s time, boxes and packaging, and the shipping costs with UPS, FedEx, or similar. If shipping was cheap and there’s money leftover from the fee, we send it right back to the guest. But, we aren’t fronting the money for sending the items back. Heart is at the center of every short-term rental, but NOT at the expense of bad business practices. The expenses associated with all of these extras add up over time. Remember: this isn’t gouging, this is you providing extra services for your guests. Including these fees in your STR will start to provide more liquidity to invest back in your properties, in your turnover team, and in your business. To learn more, and for the complete show notes, visit: thanksforvisiting.me Resources: Visit thanksforvisiting.me/workshop to watch our Hosting Business Mastery Method workshop! #STRShareSunday: http://instagram.com/the_evergreencottage (@the_evergreencottage) Thanks for Visiting is produced and published by http://crate.media/ (Crate Media). Mentioned in this episode: Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.) Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!)
Maintenance is always a hot button issue in the STR world. Let’s face it, properties are living, breathing organisms. They are constantly changing and in need of our love and attention. Unfortunately, we can’t always predict when that love and attention is needed, forcing us to schedule service, at times, during a guest’s stay. Today’s episode is all about managing the super important communication around this particular quirk of STR life. We touch on trash pickup and drop off protocols, lawn care appointments, on-site technician visits, pool and spa repairs, and refund scenarios before running down a full list of other equipment and assets which you can schedule preventative maintenance for – all in hopes of avoiding disruptions to your bookings. The key here is communication. We recommend being open with these kinds of details on your listing page and in the rental agreement itself – even pushing alert messages to on-site guests when a service appointment is coming up, just to be extra sure everyone is informed and comfortable in your space. Special thanks to Breezeway, the expert STR hub where we pulled information for today’s episode. To find out more about their amazing property management tools, book a demo at: https://www.breezeway.io/TFV (https://www.breezeway.io/TFV). Resources: https://www.breezeway.io/TFV (Book a demo with Breezeway) Visit https://thanksforvisiting.me/workshop (https://thanksforvisiting.me/workshop) to watch our Hosting Business Mastery Method workshop! #STRShareSunday: https://www.instagram.com/thegreenchickadee/?hl=en (@thegreenchickadee) Thanks for Visiting is produced and published by http://crate.media/ (Crate Media). Mentioned in this episode: Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.) Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!)
How can you ethically list your large rental twice to make the most of a bigger property? In Sarah’s example, we split a fourplex in two by installing quality door locks on the two upstairs bedrooms, and listing the property twice: one listing with 4 bedrooms for 8 guests, and the other with 2 bedrooms for 4 guests. With this setup, you can still make the most of your property based on the time of year and local events, by prioritizing the larger listing and making the smaller version unavailable. Then, open up the small listing on select dates or for last-minute bookings. To get the most out of this type of multiple listing (also called a parent-child listing): Offer a lower cleaning fee on the smaller listing version Avoid automatically-locking door locks Be sure there aren’t major amenities behind the locked door(s), like a WiFi router or fire extinguisher Link your calendar for both listings in Airbnb so that when it gets booked, it automatically blocks off dates for the alternate listing* Flex your pricing based on booking traffic to get the most out of both listings and avoid orphan nights Set expectations so that guests booking the smaller version of the listing are aware of the restricted area But, don’t forget to upsell the larger listing for guests that book and who may be interested in the extra space Remember: we’re not advising that you list your same home twice. Platforms like Airbnb use property addresses to help cut down on duplicate listings and prevent spam. Be sure that your two listings are unique and have different check-in instructions to avoid issues with Airbnb. *Note: things change, and Airbnb may change the calendar sync functionality in the future Resources: Our preferred Schlage lock for this setup: https://amzn.to/39zKIPR (https://amzn.to/39zKIPR) Visit https://thanksforvisiting.me/workshop (https://thanksforvisiting.me/workshop) to watch our Hosting Business Mastery Method workshop! #STRShareSunday: https://instagram.com/twistedleafcabin (https://instagram.com/twistedleafcabin) Thanks for Visiting is produced and published by http://crate.media/ (Crate Media). Mentioned in this episode: Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.) Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!)
Dr. Erin Hudson went from being in private practice to moving into single-family investment properties, short-term rentals, and then jumped into the multifamily space and is making big waves! She is one of five founding partners of Quattro Capital, which is an equity real estate firm that buys apartments ranging from 30 units to 250 units. Erin is also a licensed financial professional and helps others create their own family bank to fund their real estate transactions. She is on a mission to help women kick fear to the curb and step out in courage. We discuss how she got started in the early stages of investing, finding the grit and determination needed to be successful no matter the cost, and getting resourceful with what you have in order to get started. To learn more, and for the complete show notes, visit: https://thanksforvisiting.me (thanksforvisiting.me) Resources: http://www.thequattroway.com/ (thequattroway.com) LinkedIn: https://www.linkedin.com/in/dr-erin-hudson-550904a/ (linkedin.com/in/dr-erin-hudson-550904a) Facebook: https://www.facebook.com/erin.c.hudson (facebook.com/erin.c.hudson) Visit thanksforvisiting.me/workshop to watch our Hosting Business Mastery Method workshop! #STRShareSunday: https://www.instagram.com/theblankfarmhouse/ (@theblankfarmhouse) Thanks for Visiting is produced and published by http://crate.media/ (Crate Media). Mentioned in this episode: Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.) Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!)
We’re all about giving a holistic approach to your short-term rental: looking at the whole picture, from safety, marketing, real estate, and more. And while we’ve touched on all of the things you need to buy for your properties, we haven’t discussed how you can best capitalize on the purchases you make to get the most out of them. Kara Greene is an influencer on Instagram with over 47 thousand followers. She shares tips and stories from her own personal finance successes over the last 27 years, including being debt free (yes, even her mortgage), saving up for both of her children’s college educations, and redeeming over $87k in travel points over the last ten years. She shares with us some of the simple ways to get started with travel hacking, how to avoid information overwhelm, and approaching credit cards without taking risks. To learn more, and for the complete show notes, visit: https://thanksforvisiting.me (thanksforvisiting.me) Resources: https://www.auntkara.com/ (auntkara.com) Instagram: https://www.instagram.com/aunt.kara/ (@aunt.kara) Getting Started with Points and Miles Free Webinar (Replay): https://www.youtube.com/watch?v=v0ONX-GKTLI (https://www.youtube.com/watch?v=v0ONX-GKTLI) Visit thanksforvisiting.me/workshop to watch our Hosting Business Mastery Method workshop! #STRShareSunday: https://www.instagram.com/stoneycreekhideaway/ (@stoneycreekhideaway) Thanks for Visiting is produced and published by http://crate.media/ (Crate Media). Mentioned in this episode: Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.) Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!)
Rachel Gainsbrugh went from being a healthcare professional by day to real estate investor by night in the luxury and corporate short-term rental space to taking on real estate full time. Now, she’s passionate about teaching busy professionals how to create a life they won’t want to vacation from – all by investing in luxury vacation rental and ownership investment in the most profitable markets out there. We talk about what luxury means, how to create that luxury experience your guests are looking for, and how to get started purchasing and renting out luxury properties of your own. To learn more, and for the complete show notes, visit: https://thanksforvisiting.me (thanksforvisiting.me) Resources: https://www.shorttermgems.com/ (shorttermgems.com) Instagram: https://www.instagram.com/short.term.gems (@short.term.gems) Get a list of the top 75 most profitable cities in the US at http://75gems.com/ (75gems.com) Visit thanksforvisiting.me/workshop to watch our Hosting Business Mastery Method workshop! #STRShareSunday: https://www.instagram.com/_theneoncactusretreat_/ (@_theneoncactusretreat_) Mentioned in this episode: Breezeway https://thanksforvisiting.captivate.fm/breezeway-jul-22 (TFV listeners receive free implementation when you decide to make Breezeway a part of your hosting business operational strategy!) Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.)
Shopping for your property never gets old. It’s not just about doing it as quickly or cheaply as possible—it’s about putting a piece of yourself and your style into your short-term rental. But while the shopping experience might be fun, there are plenty of parts that aren’t—from seeing the price tag at the end of it all, to juggling tracking and deliveries across multiple brands, and more. Marc is a self-proclaimed boutique geek and is passionate about the future of retail. After spending nearly 6 years working at Jet.com (acquired by Walmart), he quickly realized that the best product experiences don't happen on screens or shelves—they happen in real moments of use “in the wild.”  Marc founded Minoan to help hosts create, and capitalize on, rich moments in their homes, save money on everything they need to buy, and spend a fraction of the time on the unsexy things that come along with ordering. Minoan turns your properties into shoppable experiences where guests can order the items they love from your stay, and you make some extra income in the process. We discuss how using Minoan can turn the process of furnishing your rental into a win-win-win for everyone involved. To learn more, and for the complete show notes, visit: thanksforvisiting.me Resources: https://www.minoanexperience.com/ (minoanexperience.com) Click here to apply to Minoan: https://www.minoanexperience.com/join-us (minoanexperience.com/join-us) Instagram: http://instagram.com/minoanexperience (@minoanexperience) Example Minoan shoppable property: https://grun-meadow.minoanexperience.com/ (https://grun-meadow.minoanexperience.com) Example Minoan shoppable property: https://villakuro.minoanexperience.com/single-space/spaces (https://villakuro.minoanexperience.com/single-space/spaces) Graph: https://thehustle.co/04142022-airbnb-vs-hotel-chains/ (Airbnb vs. Hotel Chains) Visit thanksforvisiting.me/workshop to watch our Hosting Business Mastery Method workshop! #STRShareSunday: https://www.instagram.com/rosehillcottagerappahannock/ (@rosehillcottagerappahannock) Thanks for Visiting is produced and published by http://crate.media (Crate Media). Mentioned in this episode: Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.)
In this episode, we break down the endless opportunities available by making your property as accessible as possible. Lorraine Woodward is founder and CEO of Becoming RentABLE, a new listing platform where she and her team are aiming to change the way the short-term industry looks and redefine what it means to have a truly accessible STR. We talk about what makes a property accessible (or not), how much money the industry is missing out on due to inaccessibility, and what it means to people to have access to amazing vacation rentals like yours.  You’ll laugh, you’ll cry, and your mind will be blown. To learn more, and for the complete show notes, visit: http://thanksforvisiting.me (thanksforvisiting.me). Resources: http://www.becomingrentable.com (BecomingRentABLE.com) Visit thanksforvisiting.me/workshop to watch our Hosting Business Mastery Method workshop! #STRShareSunday: https://www.instagram.com/welcomesloughfloatinghome/ (@welcomesloughfloatinghome) Thanks for Visiting is produced and published by http://crate.media (Crate Media). Mentioned in this episode: Join our LIVE workshop http://hostmasterclass.com (Sign up for our FREE workshop on August 16 at hostmasterclass.com.)
Comments (1)

Hà Lan Anh

I love this episode ❤️❤️ cant wait to learn more about pricing stuff

Mar 6th
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