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Higher Ed AV Podcast
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Higher Ed AV Podcast

Author: Joe Way

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Podcast dedicated to building the AV/IT tech manager community in higher education through discussions on classroom technology and audiovisual support.
142 Episodes
Should AVIXA hold InfoComm or shouldn't it? The safety risks behind attending are for each person to decide, so Joe and Dave Labuskes, CEO of AVIXA, leave that conversation alone to discuss the business behind the show, how a trade organization like AVIXA benefits our higher ed vertical, and the value that tech managers bring to the AV industry. We talk about what attendees can expect this year's event to be like and how end users will make the most of the show. Also, how far off is Joe's prediction of 31,000 attendees? Connect with Dave Labuskes at and on LinkedIn at Learn more about AVIXA at and on Twitter at @AVIXA.
It's a bitter-sweet episode for Joe as he bids farewell to Jimmie Singleton, his Manager of Learning Environments for Support Services. Take a listen as Jimmie discusses his higher ed journey, what's next for him, and things that tech managers need to know.
In higher ed, we talk a lot about design, installation, team leadership, and relationship building around campus, but the glue that holds it all together is the programmer who blends the UX with the desired technical outcome. Today, James King from Stockton University and Steve Greenblatt from Control Concepts join the show in a special "Ask the Programmer" edition of the Higher Ed AV podcast.
This week we spotlight on UNLV's "RebelFlex" classrooms, featuring Sennheiser, installed to support hybrid learning. Frank Alaimo, Scott Sanders, and Andrew Kornstein join the show to discuss the process and outcomes.
Connecting with our customers and truly understanding their needs is one of the most difficult tasks we have. Maneesh Kumar, Collaborative Space Architect, Cal State University, San Luis Obispo, joins the show to talk about how he approaches classroom design. Listen how he educates his customers in order to get buy-in.
Imagine running support, design, and installation for your college as a one-person full-time staff team. Annie Foster, Audiovisual Technician at Elizabethtown College does just that. Listen to her discuss her career path and how she and her student workers support the needs of the college. Connect with Annie Foster by email at and on LinkedIn at
What "value" do you bring to your faculty and students? Atkins Fleming, Assistant Director of Learning Spaces at Texas State University, joins the show to discuss how evaluating our services from the user's point of view can and should inform the AV decisions we make. Connect with Atkins Fleming at
Online bullying is not acceptable. Unfortunately, one of our Women of AV was subject to unprovoked abuse. I welcome Michelle Loret to discuss this incident, and how we can and should build one another up in this industry. What steps can we all take to make to support the people of our industry. Michelle also shares great advice for our higher ed vertical regarding communication and supply chain issues.Connect with Michelle Loret on Twitter at @vacajun and on LinkedIn at:
Return to campus also means preparing how we are going to reuse and repurpose our hybrid technologies. Tim Van Woeart from Rutgers University and James King from Stockton University both join the show to discuss the way forward. We also all make some pretty bold predictions for the future. Connect with Tim Van Woeart on Twitter at @TVanWoeart. Connect with James King on Twitter at @AV_JamesKing.
If the pandemic taught us anything, it is that relationships matter. Bill O'Donnell, AV Network Design Engineer at William Paterson University and Host of the EdTech Podcast, joins the show to discuss how we can leverage and build relationships at our institutions and throughout the AV industry. We also discuss the hot topic... "Is AV mission critical?"Connect with Bill O'Donnell on Twitter at @theoriginalod and on LinkedIn at
What does the return of students in the classroom and people at events mean for all the AV we recently bought and installed? How will we utilize our spaces moving forward? Craig Shibley, Director of Multimedia Services at California Baptist University joins the show to discuss this as well as HETMA and his ""Check My AV: One Simple Thing," Higher Ed AV monthly article. Joe also introduces a new "Just Give Me A Minute" segment where Craig knocks it out of the park.Connect with Craig Shibley on Twitter at @CraigShibley and on LinkedIn at:
It's ISE week! Well, it's virtual ISE week for most of us. The trade shows are back, but so are virtual conferences. Justin Dawson, Learning and AV Technologist at Dublin City University, joins the show to discuss the status of live events across the pond and what our future may look like. Be sure to also read Justin's in-depth article in this month's Higher Ed AV magazine. Connect with Justin Dawson on Twitter at @JustinRDawson and at his website:
Active learning is more than a technology set up; it's a purposeful decision made with desired pedagogical ends in mind. Larry Darling, Classroom Technology Manager at the University of North Carolina at Greensboro, and member of the AV Superfriends joins to discuss his journey through AV from integrator to tech manager, and how that impacts design and customer support.Connect with Larry Darling on Twitter at @LSDarling1 and on LinkedIn. Check out the AV Superfriends monthly episode at, on Twitter at @AVSuperfriends, and online at
The key to success in our new COVID and post-COVID landscape is knowing how to connect-to and relate-to all our campus stakeholders. Andy Vogel, Classroom Support Coordinator at The Ohio State University, joins the show to discuss how his journey helped position him well in his newest role. Also, we discuss how a student-led initiative helped ease the concerns over supporting across multiple campus departments by incorporating Microsoft Teams bots into the communication process. Oh, and of course we talk about the great local Columbus, Ohio, foods.
Classroom cameras have become a must-have in all installations moving forward. Hear Jonathan Lord, Classroom Technology Manager at Azusa Pacific University, Raj Singh, Manager of AV/IT Solutions, Design and Engineering at the University of Southern California, and Chi Hang Lo, AV/IT Solutions Architect at the University of Southern California discuss how they accomplished their enterprise-wide integrations. This podcast was recorded live at the Huddly Solutions Workshop, hosted by Higher Ed AV. View the entire video at, and learn more about Huddly cameras and products on Twitter at @HuddlyInc and online at Connect with Jonathan Lord on LinkedIn, Raj Singh on Twitter at @RajSingh7722 and on LinkedIn, and Chi Hang Lo on Twitter at @ChiLo_SC and on LinkedIn.
What is the future of work-from-home (#WFH)? How will new norms impact our boots on the ground AV teams as we return to the office? Bill O'Donnell, AV Network Design Engineer at William Patterson University and host of AV Nation's EdTech Podcast, and Sharath Abraham, Engineering Manager at AVI-SPL, join the show to discuss the challenges we'll be facing and ways to support our teams. This episode was inspired by recent twitter and #AVinTheAM conversations. Connect with Bill O'Donnell on Twitter at @theoriginalod and on LinkedIn. Connect with Sharath Abraham on Twitter at @SharathSAbraham and on LinkedIn.
COVID-19 brought about new concerns beyond social distancing and campus cleanliness protocols. Accessibility standards also needed to be updated. Mark Eggert, Audio Visual Technical at Macalester College, returns to the show to discuss their recent upgrades, including flattening graphics, spoken response, and multiple user modes. Connect with Mark Eggert on Twitter at @mceggert1 and on LinkedIn. Learn more about Macalester College at
You heard the conference tease a few weeks ago, now hear the live recording about the shenanigans from day one. We have a great time discussing important takeaways and let the episode go wherever it may. And it goes. Like, it really goes.
It's the return guest of return guests! Episode #1 BC Hatchett comes back to cover a whole host of topics from his Tech Manager Spotlight, his monthly "Point-Counterpoint" column, and the HETMA board of directors announcement. We discuss the current state of AV in higher ed, the direction for HETMA, and he does an incredible "soapbox" that's worth the listen all on its own! Connect with BC Hatchett on Twitter at @BCHatchett and on LinkedIn. Learn more about Vanderbilt at Learn more about HETMA at Read BC's column at Higher Ed AV was named to the "Top 40 Higher Education Podcasts" list by Feedspot. Check it out here:
What is a compliment sandwich? What is the best method for giving feedback and growing your team dynamics? Lex Peters, CX Design and Support Analyst at the University of Southern California and Creative Director of Higher Ed AV, joins the show to discuss and drops a solid hour of golden advice for every manager and team member. Lex also points out the difference between how women and men are given and receive feedback. Lex concludes with her vision for the future of Higher Ed AV... Oh, and plugs her side hustle.Connect with Lex Peters on Twitter at @NiceOneLex and on LinkedIn. Check out her website at and her NOL Creatives column at Learn more about the University of Southern California at
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