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Retail Podcast

Author: The Retail Podcast

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A global conversation on the future of retail.
16 Episodes
The big experiment, building a retail community to meet up at NRF 2021
A 5 minute food for thought soundbite on a big question is Experiential Retail Dead? 
What is decision fatigue, how do retailers use it? And what do you think?
During the summer of 2019, Jack Dorsey @ Twitter gave various interviews for several podcast episodes. He was very honest open and frank about the evolution of Twitter. What struck me as so relevant was how retailers could extract some of the ways Twitter is engaging with its user/customers, Jacks focus on creating a global conversation platform is the blueprint for the future of retail. 
A look at the Future Consumer 2022 report from Andrea Bell @ WGSN. Presented at NRF 2020.
What is this New Normal in Retail, who does it apply to. What should you be building as the waves of this pandemic sweeps through the economy, do you have the right partners in place for your supply chain or business, will you be able to tap into the new normal and what could be possible areas of focus for growth?
A very special edition of the retail podcast, from one of the UK´s hottest retail brands and third largest FTSE 100 retailer with a market capital of 5.53b GBP.JD Sports has grown from its Northern roots (Bury to be precise), to becoming a global leading sports fashion or athleisure business with stores across Europe, Asia, and now the US thanks to its acquisition of Indianapolis Head Quartered retailer Finish Line in 2018 for $558M.
Our first video and audio podcast! This is a jammed pack episode 1 hour in length focused on the Future of Retail, covering:The New NormalRetail Winners during COVID lockdownNaked Wines ExperiencesNear Street Alfred Alfred & Unilever, creating a new Third or Fourth Space in retail.Video Link: Trends:
Richard has been in the retail industry for approximately 35 years, from stores to authoring the best-selling retail manual Smart Retail, which is currently in its 4th edition and is available in 22 languages. In 2018, Richard and his co-founder embarked on building the next generation of customer analytics through their start-up and is also an advisor to NearSreet.In this episode we cover the below and much more:NPS Vs AnalyticsNew Normal or Not?Cost Vs Choice Vs EffortPersonas Vs MindstatesChoice EconomyAnd winning in retail!Want to watch this episode on Youtube, well now you can:
In this episode, I have the great pleasure of digesting the HBR article ( What Will the Retail Experience of the Future Look Like?)  with Kate Machtiger the author, which was an absolute pleasure.Sensory perceptions and feelings are a part of the retail experience and unfortunately we have to many flat one dimensional experiences (+ conversations) and it is only through diversity of thought, that we can create true customer journeys that challenge and bring delight to customers, for me design is as critical as the technology, and I truly feel privileged to have been able to have some time with somebody like Kate who is a thought leader in design.Kate Machtiger is the founder of Extra Terrestrial Studio, where she designs and builds “deep space” — surreal places that build connection through exploration and play.Kate brings strategic vision to complex projects and harnesses her multi-disciplinary design and business background to translate concepts into reality.​She was formerly Design Director at Assignment Studios, where she helped clients bring their brand visions to life in the form of retail spaces, pop ups, and events.In 2016, Kate was selected to the Forbes 30 Under 30 for her role in developing emerging technology programs with the federal government.Previously, Kate served as a creative consultant on numerous large-scale real estate and hospitality ventures, and as an innovation consultant for Fortune 500 companies, government agencies, and large nonprofits. She began her career as an investment banker at Goldman Sachs.She has spoken at SXSWedu and the XR for Change Summit.
The future of retail will no longer be flat, the customer will journey never just start in the store but can terminate there, store associates are experts and are the representation of the brand online, 4 x4 grid selling of ecommerce platforms are dead. The Future of retail is bright and thanks to business leaders like Alistair Crane, retail will bounce back.In our last episode before the summer break, we get to talk with one of retails shining lights and saviours during the pandemic, enabling retailers to stay open and meet customers from London to New York and around the globe.Alistair is CEO and Founding Partner at HERO® - a new breed of technology that accelerates omnichannel sales for the world's leading retailers by connecting online shoppers live with associates in the physical store.During our conversation we discussed many areas, but focus on several key topics:·       Shopping in the Live Stream·       Ecommerce·       Ultimate sales technologies·       Future of Data#liveshopping #digital #retail #ecommerce #digitalcommerce 
"Never be afraid that you don’t know something" - Lexi Willetts Fashion, Technology & Retail is unfortunately still male-dominated, for example, only 40% of womenswear designers are female. This needs to change and female designers, creators, founders, and leaders great work needs to be celebrated. We kick off our new mini-season with a focus on Female Leaders in Retail and it was an absolute great pleasure to start the season with a look at the world of High-Fashion, Luxury, and some of the themes that will be crafting the future of retail over the next 18 months. Lexi Willetts is a joint founder with Marina Pengilly of Little Black Door, the Social Wardrobe app that’s helping us to rethink & reset our relationship with fashion. also available to watch on Youtube:
Technology & Retail is still unfortunately male-dominated, this needs to change and female designers, creators, founders, and leaders great work needs to be celebrated. In our second episode as part of our mini-season focusing on Female Leaders in Retail, we have the great pleasure of speaking to CEO & Cofounder Imogen Wethered who has taken her business Qudini from incubation to serving the globes leading retailers.
This months Vanity Fair has commented that Marion Rabat is “the queen of chic Parisian activewear”, and we get to have an incredibly open and honest conversation with Marion the incredibly kind and gifted Founder of Ernest Leoty. However more importantly we celebrate how Ernest Leoty is connecting physical to digital during a time where retail is met with a historical challenge.Ernest Leoty is for many the go-to luxury lifestyle brand across various categories providing elegant athleisure wear, for our now our chaotic lives, and as Marion would say “bringing chic into comfort”.Female founders still have challenges in raising and launching their business, by celebrating and promoting female founders retail will continue to transform and grow.#luxury #retail #founder
What happens when you get three female leaders a strong friendship and the best strategic minds in physical retail together? A conversation and community you want to be a part of and the Retail Is Dead podcast.Erin, Bex & Leanne have an incredibly open and honest conversation about the "Future of Retail" their amazing new, podcast RetailIsDead and most importantly they share some open, frank wisdom for all of us in growing our careers, and souls.
Mahatma Gandhi - “Be the change you wish to see in the world”Louise Watkins Head of Sector Retail, Consumer Goods, Travel & Transport shares her thoughts advice, and perspective on all things retail.Whether you are just starting out, working your way up, or an experienced professional, this episode is full of little nuggets of gold.
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