DiscoverThe Smart Franchisee - Franchise, Business, Lifestyle
The Smart Franchisee - Franchise, Business, Lifestyle
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The Smart Franchisee - Franchise, Business, Lifestyle

Author: Jessica Dhillon: Franchisee, Franchise Authority, Business Coach

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Owning a Franchise has changed my life and it can change yours too! Have you always dreamed of owning your own business but didn’t know where to start? Host Jessica Dhillon interviews successful franchisees to help you discover which franchise is right for you. We interview Franchisors to learn about their business model and what they are looking for in a franchisee. We chat with successful franchisees to learn about their struggles early on in business, their lifestyle, how they grew as leaders and what it took to achieve success. Franchising is a proven model for success where you are in business for yourself, but never by yourself. If you are looking to buy a franchise for the first time or exploring more franchise opportunities you need to listen to the only podcast bringing Franchisors and Franchisees together. We ask the questions you get all the answers. If you are ready, but you don’t know where to start don’t worry we are here to help, we have been down this road before. We want to help you become a Smart Franchisee. Get ready to quit your 9 to 5 because you are about to buy a Franchise.
87 Episodes
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Holly Surface started her workout anytime on Jan 10th, 2020. The pandemic presented many challenges for this new business owner but hear her story of resilience and overcoming this challenge. Enjoy!
Learn about Workout Anytime Franchise Opportunity
Enjoy listening to Loren Katzman a successful Mooyah Burgers Fries and Shakes Franchisee. We discuss:starting a restaurant businessfinding a good locationmanaging and finding good employeeschallenges she facedrunning the business through a pandemicwhat the business has done for her
Can you imagine being a franchisor during a pandemic?Listen to Tony Darden share his experience of Mooyah leading their franchisees during the lockdown. We discuss franchise opportunity with Mooyah, who they are looking to partner with, the growth opportunity with them and new designs and initiatives they taken on to service customers in a new way. Enjoy!
Did you know you can negotiate the Franchise Agreement?Learn what Josh Brown, attorney and podcast host, has to say about negotiating with the franchisor. P.S. The episode was recorded pre-pandemic. Enjoy! visit us at www.thesmartfranchisee.com
Hello. It's me....

Hello. It's me....

2020-12-2802:48

It's been a while since I've posted an episode. 2020 has been a year...I needed some time to focus on myself and my business. I've been speaking with tons of franchisees who are excited to share their experiences and advice with YOU! Let's make 2021 a great year. Get ready to quit your 9 to 5 and buy a franchise. xoxoJess
Today I am speaking with Brandy Gilbert a successful Urban Air Adventure Park Franchisee. Brandy is one kick-ass chick (pardon my french).She spent 22 years working in multi-unit retail, all while growing her family. While she was pregnant with her second child, she realized she needed to change her career to accommodate her children’s schedule. Brandy’s first visit to a trampoline park was with a group of kids and her 6 month old son and a light bulb went off. So began her hunt to learn as much as she could about different franchise opportunities. As fate would have it a lifelong friend’s brother had just bought an Urban Air...and I guess you can say the rest is history!What you will learnBrandy’s storyHow much Brandy invested to get her Urban Air up and runningHow she raised capitalHow she hires and manages her teamHer Grand OpeningThe power of networkingAdvice she would give you (a new franchisee)Why she chose Urban Air over the competitionVisit us at www.thesmartfranchisee.com
Today I am speaking with Cody Herndon a successful multi-unit operator with Urban Air Adventure Park. Cody was introduced to Urban Air Adventure Park while attending a birthday party, and the story is pretty good. Cody shares with me some of the challenges he faced early on in his franchise journey, including almost quitting 10 times. We talk about what it was like to start a business with a young franchisor and the challenges he faced during build out. We discuss hiring a team and how to manage a location from a distance. What you will learn:Cody’s StoryHow much Cody invested Time to breakeven and profitability4 revenue sources generated in Urban AirHow multi-unit operation worksHow to manage a business from afarTarget demographic and customerHow social media plays a role in Urban Air
Today I am speaking with Michael Browning CEO of Urban Air Adventure Park. If you haven’t heard about Urban Air, don’t worry you will soon. With a total of 600 locations to be opened in the next 4 years, they are taking FUN to a whole new level.If the name didn’t already give it away Urban Air Adventure Park is offering indoor skydiving, wind tunnels, coasters, rock climbing, a quick service restaurant; ohhh and did I mention they have trampolines (fun fact I can do a front flip). Michael says it’s like having Disneyland in your backyard (not to mention..it’s way more affordable for families).What you will learn:Business ModelHow the QSR (quick service restaurant) drives revenue into the doorInvestment Required3 largest expenses in this businessValue of the business when it’s time to sell ( multiple of EBITDA)How data drives business growth (customer profile)Customer base and target marketHow site selection and real estate worksEvents How Urban Air focuses on giving back
Have you ever thought about quitting your job? Not sure how to transition your skills into a business? Can’t decide whether paying a franchise fee is worth it or not?Listen to Jerry Bland share his story of leaving the corporate world after 24 years to start his own ATWORK franchise. Jerry shares his 4 month process of research and what advice he would give to anyone looking to start a business. Jerry shares very valuable information about site selection, the type of personality that he looks for in his own employees, how to make a name for yourself in the marketplace, and how the revenue model works for this business. To learn more visit www.thesmartfranchisee.com
Today I’m speaking with Christina Lazar a successful Code Ninjas Franchisee. Christina shares her story of going from a school teacher who always had a second job, to starting an after school tutoring program. She shares her journey of starting her own business outside of a franchise system and the struggles that come with that. We discuss why she decided to get into the Code Ninjas franchise and how the franchise system has allowed her to have accelerated growth. We also discuss the business model, challenges, and the major expenses she incurs as a franchisee. Visit us at www.thesmartfranchisee.comThanks for Listening! Connect with me on social media, leave us a review on iTunes, and share this episode with a friend. 
Today I am speaking with David Graham CEO of Code Ninjas. With over 500 territories sold Code Ninjas is leading the way in after school coding. If the name didn't give it away Code Ninjas is offering their students a fun and exciting way to learn how to code. David paints a picture of what a Code Ninjas dojo (yes, they have a Sensei too!) is like and the different types of curriculum they offer. David shares with me what types of franchisees he is looking to partner with, who the target market is, the investment, and the benefits of getting into a franchise. Visit us at www.thesmartfranchisee.comThanks for Listening! Connect with me on social media, leave us a review on iTunes, and share this episode with a friend.
Today I’m speaking with Andrew Davis a new YogaSix Franchisee. Andrew shares with me his process of finding the right franchise (and what he did wrong the first few times he was looking to buy). We also discuss what it’s like to look for a location and the struggles he faced. Andrew is a newer franchisee so you will get great perspective from someone who is in the thick of figuring it all out. Visit us at www.thesmartfranchisee.comThanks for Listening! Connect with me on social media, leave us a review on iTunes, and share this episode with a friend. 
Today I am speaking with Lindsay Junk president of YOGASIX. If you haven’t heard about YogaSix, don’t worry you will soon. With over 260 territories sold YogaSix is leading the way in the boutique yoga space.If the name didn’t already give it away YogaSix is offering a premium indoor yoga experience. Lindsay paints a picture of what a YogaSix studio is like and the different types of yoga they offer. During our chat with Ryan we find out why he is so passionate about his Franchisees. Lindsay shares with me what it is like to be a newer brand under the Xponential fitness umbrella and what she is learning from the other brands and bringing to YogaSix.Lindsay shares with me what she is looking for in a franchisee, the 2 different types of franchise owners they see, and what it takes to get your own YogaSix. Visit us at www.thesmartfranchisee.comThanks for Listening! Connect with me on social media, leave us a review on iTunes, and share this episode with a friend. 
Today I am speaking with Eric Stites CEO and Managing Director of Franchise Business Review. Franchise Business Review is the yelp of franchisee satisfaction. If you want the inside scoop on what existing franchisees are saying about the business then look no further than FBR.Eric shares with me what the average franchisee makes and I definitely wasn’t expecting to hear his answer. We discuss multi-unit ownership and mistakes that new franchisees make when looking for a business. Eric shares insight into longevity in a franchise and making sure you understand the numbers.Today’s episode is packed with actionable items that will help you on your franchise journey!Visit us at www.thesmartfranchisee.comThanks for Listening! Connect with me on social media, leave us a review on iTunes, and share this episode with a friend.
Today I am speaking with Michelle Rowan President and COO of Franchise Business Review. FBR is a great resource for prospective Franchisees to learn more about the health of the franchise they are looking to get into.Michelle shares with me why Franchisee Satisfaction Surveys are so important and why at FBR they believe everyone’s opinion should be weighed equally. During our conversation Michelle provides great insight into warning signs to look out for, and why it’s important to talk with new and existing franchisees. Michelle and I also discuss the importance of understanding the system the franchise provides you as well as how thorough their training is. Today’s episode is packed with actionable items that will help you on your franchise journey.Visit us at www.thesmartfranchisee.comThanks for Listening! Connect with me on social media, leave us a review on iTunes, and share this episode with a friend. 
Get ready to learn how Todd transitioned out corporate America and started a successful business with his family. We discuss profit margins, membership count, and pricing. Todd also shares with me his strategies for growth the top 3 major expenses in this business. Visit us at www.thesmartfranchisee.comThanks for Listening! Connect with me on social media, leave us a review on iTunes, and share this episode with a friend.
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