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The Pragmatic Futurist Podcast

The Pragmatic Futurist Podcast

Author: Andrew Grill

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London-based International Keynote Speaker and Pragmatic Futurist Andrew Grill looks at what's new and what's next, providing practical and pragmatic advice in each episode, where he is joined by global experts to talk about the near-term future. A futurist for over 35 years, Andrew will help you and your business stay ahead of the curve. Find out more at https://pragmaticfuturist.co
27 Episodes
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In this episode, we spoke to Sue Walter who is the CEO of Maggie and Rose, London's first and best-loved family members club.Sue is no stranger to Member’s clubs, having been the CEO of the Hospital Club where we met back in 2011.The Hospital Club was a club for creatives and was founded by Microsoft Co-Founder Paul Allen and Dave Stewart from the Eurythmics. It opened in 2004 and sadly closed in 2020.Sue has had a diverse and interesting career having started in HR with the Metropolitan Police before being the HR Director at the Royal Opera House, worked for Universal Music, and joined the Hospital Club for the first time in 2002. She’s also worked in the Education sector, and was Group CEO of the Coppa Club before joining Maggie and Rose at the end of 2019.Sue is an amazing and inspirational leader and we had a lot to talk about including:The Maggie and Rose conceptAdapting to the pandemicDeveloping a digital platform in 4 daysUsing the learnings from the pandemicRapid product development by knowing your audienceHow the Maggie & Rose staff adapted to the changes?How  junior members respondOptions for keeping the digital offering post-pandemicSue's choose to challenge for International Women's Day (her answer will surprise you)The roles mentors have played in Sue's careerMicrosoft Co-Founder Paul Allen's influenceDo women make better leaders and better boardroom decisions?Diversity of thought and the 2 tribesWhy Sue believes we need men at the table to solve gender equalityAdvice for Gen Y, Gen Z and Gen AlphaSue's favourite memory of the Hospital ClubThe secret of a great member's clubThe best piece of advice she’s ever receivedAdvice you have for her 19-year old sonWho inspires Sue and why?Challenges as we move out of lockdownLearning how to relate to each other againThe best use of technology during the pandemicManaging a good work/life balance in 2021Sue’s biggest hope for 2021What Sue is reading at the moment3 pieces of practical adviceShow resourcesWhat sue is currently reading: The Naked Sun by Isaac AsimovMore on SueLinkedinInstagram Maggie and RoseYour HostFor more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @AndrewGrill on Twitter or @andrew.grill on Instagram.
Braintrust is the new model for how work gets done, says founder and Chief Revenue Officer Gabriel Luna-Ostaseki on this episode of the podcast.Braintrust is the first user-controlled talent network that connects organisations with highly skilled tech talent. In this fascinating discussion, we covered topics such as:Why the way we work is outdated and what needs to be done to fix itHow the old hierarchical model is breaking down and the need for companies to flex and bend and be very, very agile How Braintrust allows people to do work they love on their own termsHow companies can now access reliable and highly vetted talentHow Braintrust differs from other sites such as Fiverr and DoordashThe new market for highly skilled independent workersHow the way in which work happens will increasingly become networked versus work happening in the traditional command and control hierarchy Gabriel argues that the move to distributed work has been going on for 10 years but it just got accelerated by a decade in the last few months.One of the most interesting parts of our discussion centred around how to best manage people when they are distributed, and how companies and managers need to move to asynchronous communication. He argues that this is one of the things that a lot of big corporates have had difficulty doing, they basically moved out of their offices, but then they just kept all the same meeting structure.With “people are just sitting on zooms for 10 hours a day”, meaning they actually don't get the benefits of distributed work when you're synchronous but distributed. He says that moving spoken to written communication unlocks a global talent pool, versus people having to be within your two hour time zone.  He sees this as a huge unlock, especially if you're if you are talent constrained, if you're trying to find the best technical talent in the world, if you can now expand to a global footprint, that's huge unlock for large corporations. Another key topic centred around an HBR article that suggests introverts are better at managing remote worker than extroverts. Managers that are more like introverts that are really successful in remote environments that are empathetic, and that are focused on attention to detail, really clear communication, and, more servant leadership, where they're focused on helping their people to succeed.  If you’re interested in the future of work, and how distributed teams, backed by a distributed culture will be the ones to succeed post-pandemic then this podcast is a must-listen. Show resourcesHBR article on Remote Managers having trust issuesBraintrust websiteMore on GabrielGabriel on LinkedIn Gabriel on Twitter @gabelunao For more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
Today's guest is the founding member and drummer from 1980s pop sensation Scritti Politti - Tom Morley.We had a fascinating discussion about how Tom moved from being a bonafide rockstar to become a "Rockstar Activator", motivating audiences and driving teamwork at events around the world through the use of music, instruments and a healthy dose of fun.Tom's journey to corporate speaker is a great story in itself and helps set the scene for the 43-minute episode. For the last 20 years, Tom has been using his unique blend of storytelling and percussion to get teams focused and motivated and break down silos.Fast forward to 2020 and like most people, his business was massively disrupted.All of his USPs were gone overnight- rhythm, harmony, the safety of performing behind closed doors.Instead of "going off and writing a book for 12 months", Tom looked at the objectives behind his events: energise, connect, get outside your comfort zone, and do something unusualTom explains why his events work - he brings out the "wild twin" inside all of us. We also discussed how Tom moved his business online, and how the first event we worked together on - The Podcast Festival on May 28th 2020 was a catalyst to shift gears in his online performance.There are also a number of gems in this episode and only a real rockstar could name drop David Bowie!Find out more about Tom at TomMorley.comFor more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
Today's guest is Jeremy Thompson, who is Executive Vice President of Huawei UK, and oversees the development of Huawei's UK businesses. Jeremy joined Huawei UK in 2012 as deputy managing director with specific responsibility for carrier strategy, business change, and key customers. Prior to Huawei, Jeremy worked for 20 years in senior management roles, including product leadership and telecoms joint venture development for BT group in the UK and other parts of Europe, including Spain and the Nordics.Jeremy's also previously worked in the USA and the UK for an IBM software company and consulting businesses. We spoke at length about Huawei's reaction to the recent UK Government decision to force UK mobile operators to remove all Huawei 5G equipment by 2027.We also addressed a number of other issues:How early generations (1G, 2G, 3G etc) helped form the current 5G standardsThe inherent benefits of 5G for the UK and beyondHow Jeremy has been leading Huawei through the current crisisHow Huawei has embraced the Covid-19 lockdownWhat is next for Huawei in the UKHow the telecoms industry will evolve towards 6GHow standards are important to drive innovationHow the current US-China trade war is bad for innovationFor more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
We spoke with James Cridland, Editor of leading podcast news site Podnews.Podcasting is on the rise, with 96,500 new podcasts in May 2020 alone. On this episode we discussed a number of topics related to podcasting, including:Is Podcasting is on the increase?The half-life of a podcast seriesIs podcasting the new blogging?How Podnews startedProducing a daily podcast and newsletterThe future of RSSApple's dominance in RSS standardsSpotify as a competitorIs Google number 3 in Podcasting?Is the Joe Rogan/Spotify deal the first of many?Will we see the rise of "walled gardens"?Apple's dominance with podcast discoveryIMDB as a podcast directory?The importance of measurement & monetisationMonetisation beyond advertisingThe future of corporate podcastingPrivate corporate podcastingWhat is the future of podcasting?Quick fire round Favourite Podcast Favourite podcast app Apple or Spotify? Favourite length of podcast The last podcast you listened toThree things to take advantage of podcastingSubscribe to Podnews.netListen to other podcastsLearn how to edit audioMore information on James can be found at jamescridland.netThe podcasts and products mentioned on the podcast are listed belowPodcast Festival - podcastfestival.eventsThe Bugle PodcastFreenoter PodcastAudacityAdobe AuditionHindenberg Journalist ProSign up for the Podnews daily newsletter at podnews.netFor more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
In this special edition of the Practical Futurist Podcast, we spoke with Dan Ziv, CEO of Touchnote, a digital company that is providing a creative way for personal communication which I think we’d all agree is needed even more during this very challenging 2020.Dan runs a small company of 50 people, and we looked at how his company runs remotely, how he runs a company remotely and how his staff have responded to the challenges presented by the lockdown.We also covered a range of topics relevant for employers of any size as well as employees such as:Dealing with your team during lockdownChanges in consumer behaviour during Covid-19Why consumers want more meaningful ways to communicateChanges in strategy post Covid-19Disruption as a result of Covid-19Business models now and in the futureCommunicating and motivating staff during lockdownWhy efficiency and productivity is higher than everThe need for the team to take breaks while at homeRedefining the work-home boundariesUsing a "clock-in / clock-out" system while remoteThe "red cord" process to deal with major issuesAdapting agile processes when working remotelyWhere agile does not work for remote teamsKey learnings with remote teams - smaller is betterWhat does the future of work look like?Will working away from home become the norm?Adapting your current work from home policiesThe 3 types of employees and how to accommodate themEmployees who want a clear separation between home and workEmployees who are fine with the work from home life balanceEmployees who need flexibility depending on their life stageOffering a menu of options for employeesIn 12 month's time we will see the future of work really evolve?How working from home changes your perspective as a managerGetting work done as a CEO during Covid-19Setting your own boundaries as a CEOWhen work and home are the same place you need to force boundariesEmpathising with your team during lockdownA global downturn will change business prioritiesBenefit of hindsight - preparing for Covid-193 things you can do this weekHoard cashEnsure your key employees are comfortable and secureWork hard on mental and physical healthThis was a really eye-opening episode to record and I know you will find many practical tips in the episode. Why not listen while out exercising during lockdown?For more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
In this time of extreme uncertainty, what can we do to to thrive and overcome an unprecedented time in our personal and business life?Dr Lynn Gribble based her PhD on the psychological underpinnings of the effects of retrenchment - that is thriving in uncertainty. We asked her back onto the show to look at some practical tips we can use during this uncertain time.Lynn last appeared on Season 1, Episode 8 of the show to look at the future of people management.On this special episode of the podcast we covered:How do we deal with uncertainty and thrive in an uncertain time?Practical advice on how to set up to work effectively from home- set up your physical space properly- create a routine you can replicate anywhere- create virtual 'social hours' for your work colleaguesHow we will be measured on outputs not time taken to get the work doneTips for managers working with home-based teamsTips for calming the wired worried stateTools to help working online and from homeThings can you can do TODAY to help with anxiety around the current environment- focus on what you know- physical activity- think about something that makes you happy- reach out and connect to peopleFind out more about Lynn at TalkingTrends.com.auFor more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
So networking is all about going to events, collecting cards and connecting on LinkedIn right? Think again! Any Lopata provides some incredible advice about how to move beyond simple "networking" and develop strong professional relationships.On this episode you will learn:Why connecting is not enoughCreating a networking strategyThe Professional Relationship WheelUsing LinkedIn beyond simply connectingPersonal branding as part of a networking strategyFind out more about Andy hereWebsite: lopata.co.ukLinkedIn: Networking StrategyTwitter: @AndyLopataYour Host: Futurist Keynote Speaker Andrew GrillFor more on Andrew Grill - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
We've all heard about 5G or fifth generation mobile technologies but what is it all about and what does the future hold for 5G?To help answer this question, Practical Futurist Andrew Grill spoke to Paul Scanlan who is the CTO of Huawei's Carrier Business Group.In this episode, Paul discussed the 5 reasons to trust 5G.1. No harmful electromagnetic fields2. 5G is more secure than 4G3. 5G will spur economic growth4. 5G will produce less carbon than 4G5. 5G increases trust in digital systemsWe also spoke about:What is 5G and how is it better than 4G?5G as a platform for transformationConnected cars don't need 5GRobotics and 5GTelemedicine and 5GFactories and 5GIoT and 5GThe positive social impacts of 5GThe 5G use cases in 2020Manufacturing and 5GThe advantages of 5G over WiFi5G securityAutonomous cars connected by 5GAutonomous cars only roadsThe most often ask question about HuaweiThe most often ask question about 5G3 Things for next week1. Ask your operator to deploy 5G2. Buy a 5G phone3. Turn off 2G and 3G networksYour Host: Futurist Keynote Speaker Andrew GrillFor more on Andrew Grill - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
The Internet of Things or IoT is probably the most-hyped technology behind blockchain - but what does it really mean and what are the uses of the technology.Practical Futurist Andrew Grill spoke with the CEO and co-founder of Microshare, Ron Rock - one of the pioneers of IoT.In this wide-ranging chat we looked at what IoT is, why it has been misunderstood and how is can be best used in a corporate environment.If you've ever wondered what IoT is then this is the podcast for you.We also covered:So what is the Internet of Things?The Sensor as a service companyDigital TwinningThe idea of good dataWhat sort of data can you collect with IoT?Facilities Management and IoTWellness in the workplaceData > insights from IoTIoT real-time data can drive SLAsHow cloud computing is driving IoT adoptionLow Power Wide Area NetworksIoT doesn't need to involve ITCustomers buy business solutions, not IoTThe 4 drivers of IoT successThe LoRa AllianceThe management challenge of sensors at scaleWafer thin margins help IoTMillennials expect a different work environmentCarbon dioxide sensors help wellnessSustainability + ESG + IoTAsset tracking and IoTNew innovations for IoTWearables: sensors in clothesWho owns my data?Multi-party data ownershipThe data value exchangeThree things for this week1. look at the wireless IoT devices available2. Try out wearable devices3. Start thinking about the positive uses of dataYour Host: Futurist Keynote Speaker Andrew GrillFor more on Andrew Grill - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
With Podcasting now becoming mainstream, what is the future of this medium? To answer this question I spoke with one of the original B2B podcasters, Minter Dial who has produced a weekly show since 2010 with over 350 episodes to date.I first met Minter in 2012 and have been a guest on his show twice before.Minter first appeared on Series 1, episode 2 of the podcast to speak about Ethics and AI, so we were delighted to have him back as a veteran Podcaster to provide some excellent insights into how he got into podcasting, and why you should (or should not) start one and podcasts he listens to. We covered a number of topics, including:What got you into podcasting?Has Podcasting replaced Blogging?Don’t launch a podcast without a purposeThink about why you’re doing a podcastWill Podcasters become the new influencers?What can brands be doing with Podcasts?How do you produce a weekly show?Do you have a favourite guest?How do you find great guests?What should Podcasters avoid?What was the last Podcast you listened to?Making sense with Sam Harris PodcastWhat is the intellectual dark webHow do you discover new podcasts?What 3 things should companies consider when starting to Podcast?Internal Podcasts for internal commsWhy keep your Podcast internal?Who should I interview next and why?Three things for next week1. Get the right equipment2. Levelator audio software3. Listen to other podcastsPodcasts mentioned in this episode13 minutes to the moon More about MinterTwitter: @mdialBlog: minterdial.comPodcast: minterdial.com/podcastFutureProof bookHeartificalEmpathy bookThe Last Ring Home bookMinter’s Favourite GuestsDr Jack KreindlerThe Sleep Doctor - Mark RosekindMinter’s recommendationsThe Daily PodcastMaking sense with Sam Harris PodcastOvercast Podcast platformYour Host: Futurist Keynote Speaker Andrew GrillFor more on Andrew Grill - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
To kick off a new year and a new series of the Pragmatic Futurist Podcast, we spoke about a topic the World Economic Forum has identified as one of the top global threats - cyber attacks, This episode features Nick Coleman who is IBM’s Global Head of Cyber Security Risk where he specialises in evaluating risks from cyber adversaries, digital transformation and regulation.Before joining IBM he served as The UK Government’s National Reviewer of Security, and authored “The Coleman Report” for the UK Parliament. Nick holds an MBA with distinction, and is a Fellow and Chair of Digital at the Institution of Engineering & Technology.He regularly advises boards around the world on digital leadership, and how to manage risk that results from traditional and emerging business models, and how to create trust and resilience.We spoke about topics such as:Where are we at in 2020 with cybersecurity?The WEF has designated cyber as a global riskThe average data breach takes 279 days to fixSpotting patterns to help detect attacksDo consumers care enough about cyber security?Should executives and the board be cyber aware?Getting business schools interested in cyber securityHow ready are you for a crisis?Running cyber fire drillsUsing AI to prevent attacksHyperpersonalised attacksThe employee as part of the 'last mile' of securityRemoving the friction from cybersecurityCloud security and GDPRThe 5 stages of responding to an attackAddressing the cybersecurity skills gapCyber role modelsWhat can small companies do to get ready?Three things to do this week1. Think about what is critical2. Think about what "good" looks like3. Who do you call when something bad happens?For more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
Do you think disruptively? In this episode we spoke with self-described "Rough Diamond", Nicole Yershon about what it means to think like a disruptor and how disruption can be turned into an advantage.Nicole is not new to disruption. When Nicole joined Ogilvy in 2000 she was given the simple brief of “bringing the agency into the 21st century”.She achieved this by building relationships with third party suppliers and embracing new technologies that saw Ogilvy digitise some 10,000 tapes of adverts dating back to the 1950s. Nicole later went on to be the founding partner of Ogilvy’s London Digital Innovation Lab – the dedicated Innovation unit of Ogilvy & Mather Group where she worked with brands such as Amex, IBM, BP, Selfridges, Unilever, BA and Wetherspoons. She’s also famous for her “black book” of leading suppliers.In 2016 she founded the NY Collective with a mind to remove the traditionally opaque practices of consulting and marketing agencies.We spoke about topics such as:• Turning disruption into an advantage• Why we need disruptors in any business• The prayers, players and stayers• The Ogilvy Lab Rats and Lab days• Measuring the impact of disruption• Can disruptors be made or are they born?• How a “black book” of suppliers became a community• 3 Things for next week • Be curious• Get outside your comfort zone• Be authenticFor more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
Cryptocurrency and especially bitcoin has been one of the most over-hyped technologies this decade. To better understand the opportunity for cryptocurrencies and blockchain, I spoke with Jeremy Epstein, CEO of Never Stop Marketing, who has 20 years of international marketing experience.Most recently, Jeremy was VP, Marketing at Sprinklr which grew from a $20 million valuation and 30 people to $1.8 billion valuation and 1400 people in 4 years.Today, Jeremy is a highly sought-after marketing advisor in the crypto/blockchain industry and has worked with some of the leading and most innovative projects including OpenBazaar, Zcash, and DCorp.He's spent the last 4 years deeply understanding the world of crypto and blockchain and his insights in this episode should help you better understand what lies ahead for this much discussed technology,In this episode we covered:What interested you about cryptocurrencies?Why is cryptocurrency so misunderstood?Why crypto represents the next evolution of the internetThe value transfer revolutionRe-engineering Blockchain in 2019?Is Blockchain always the best solution?The open public blockchainHelping the 2Bn unbanked peopleCreating a global trust layerStakeholder capitalismThe problem with bitcoin - humans are greedyWhat does it feel like to own crypto?Facebook's crypto ambition - LibraThe rise of surveillance capitalismThe problem with Facebook launching LibraHow holding bitcoin increases its valueParticipatory capitalWho is responsible for promoting the benefits of crypto?Blockchain can help with insurance policiesRapid insurance payments using smart contractsSending donations using bitcoinThree things for next week1. Read the bitcoin whitepaper2. Buy some bitcoin3. Send someone some bitcoinFor more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
Great content that cuts through the noise is key in a disrupted B2B world. In this episode of the podcast, I spoke with Eric Fulwiler who recently joined 11:FS - a financial services transformation company as CMO, overseeing their media and marketing teams across the group.He spent the last 10 years in digital advertising agencies, most recently as UK Managing Director for US-based VaynerMedia - a creative, media, and production agency. Before agency life, and as a side hustle along the way, he’s worked on and advised numerous start-ups. He’s a frequent speaker and contributor on the state and future of marketing, brand strategy, and digital media.We discussed a range of topics including:What does the 11 stand for in 11:FS?What does 11FS do?Are you a consultancy or a tech companyDigital banking is only 1% finished - what's left to do?How do you differ from the big 4?Disruptive consulting - disrupting the disruptorsUsing podcasts to attract clients and share knowledgeThe quality of the content depends on the intentThe Rise of UK Fintech movieHandling growth vs innovationWhere do the existing banks have an opportunity to change?Will the challengers get scale before the incumbents get innovation?Fintech innovationNatwest Bank's innovation journeyWhat are your largest challenges as a CMO?The promise of Open Banking3 things for next week around content marketingPut value at the top of the pyramidBe iterative and reactiveYou need to drive business resultsFor more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
With the rise and rise of online shopping can the high street survive? To answer this question and others on the future of retail I asked Julian Fisher, CEO of Retail platform Jisp for his expert views.Julian has enjoyed a varied background in technology, payments and new media, and in 1994 he launched the UK’s first internet exhibition.Since then his work has remained inexorably linked to the internet and improving sales, payment and issues with compliance together with information solutions for a wide and diverse group of blue-chip companies.In this episode we discussed:Can the high street be saved from the threat of Amazon?The High street vs the internetWhat can high street retailers do to prevent extinction?The last Blockbuster on the planetSainsbury's and ArgosThe John Lewis online strategyThe problem with showroomingMeeting consumer demands in-storeJohn Lewis in-store iPhonesThe Apple retail experienceRemoving the pay-deskThe John Lewis Partnership modelRetailTainment - Retail + EntertainmentToday at Apple - why it works so wellWhy a helpful store assistant will make you buy moreHow to double transaction revenueHow delivery services are disrupting restaurantsThe delivery channel is not important - it's all businessThe dark kitchen conceptThe latest retail innovationsUsing retail data to create better experiencesWhat will the high street look like in 5-10 years?The role of cash in retailHow mobile is key for retailThe future retail mixThree practical tips for retailersTalk to your staff and customersBe bold & innovative & fail fastMake your customers the focusFor more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
In episode 11 we speak with Dr Elaine Kasket who tells stories about the impact of the digital age on how we live and how we die, and helps others write and speak powerfully about what matters to them. She is the author of a fascinating book on the subject “All the Ghosts in the Machine” which I had the pleasure of reading ahead of our recording.In this podcast you will also learn·      The ethics and privacy of family letters·      The laws of data ownership·      The deceased's right to privacy·      Why you need a digital will·      The need for a Facebook Legacy Contact·      The legal issues around legacy contacts·      Your digital afterlife on other platforms·      Context collapse and personal brand·      Eulogy for a digital stranger·      The DeathTech space·      Are you ready for your own digital afterlife?·      3 tips to get your digital life in orderFor more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
In Episode 10 we speak with Lauren Walker, who is the Chief Operating & Data Officer in EMEA for leading agency Dentsu Aegis.Lauren joined the group in 2017 from IBM and leads a team of more than 600 people across operations, market research, social science, digital and data science, and engineering.She spent a decade at IBM with a raft of senior roles - most recently head of data strategy partnerships for Europe.Lauren was also director of competitive strategy at Choicepoint, now part of LexisNexis, and spent two years as a special advisor to the Director of the White House in Washington DC.In this fascinating podcast we covered the world of data and looked at what's next.Disclaimer: Lauren's comments are her own and not that of her employer.For more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
In Episode 9 we speak with James Varga, who co-founded The ID Co in 2011 with a mission to create convenience  allowing consumers to sign up to new products and services in seconds.He is active in a number of local and global efforts to help people do more online, including the Fintech Delivery Panel, the Open Banking Excellence where he is Co-founder and Trust In Digital Life.As one of the first to call for Open Banking in the UK, James has a wealth of experience in this space. Having previously built a personal finance management and aggregation service, he has a unique perspective that highlights the importance of customer convenience in the overall success and adoption of Open Banking. Among other things we discussed:What is Open Banking?Applications for Open BankingThe identity challengesMatching the right person to the right productGDPR and Open BankingData ownership is key2018 - the year of regulated disruptionGiving the consumer back controlWhy has Open Banking been slow to take off?Is Open Banking good for banks?The real opportunity for Open BankingWhat's the Open Banking silver bullet?Account aggregation is just the startUsing data for customer onboardingConsumer behavioural changeThe balance between convenience and rewardBanks are bad at using dataBeing a B2C Fintech isn't easyMonzo's IFTTT integrationConsumer data ownership is keyWe need to give consumers an incentive to use Open BankingInstant loans - 45% revenue increase & 7% fraud reductionThe Australian Open Banking sceneThe open data approach is a riskGetting the regulators involved3 things for next weekMore information and show notes can be found on the episode page.For more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
In Episode 8 we speak with Dr. Lynn Gribble, who is one of Australia’s founding coaches, an accidental academic and an award-winning author and university lecturer.She’s known as a digital innovator for her work in technology enabled academia and she calls herself a “pragmatic futurist coach”. She also helps people to “future proof” their careers in an ever-evolving workplace.We spoke with Lynn from Sydney, Australia where she lives and works.We discussed a range of topics relevant to companies of any size including:The future of work is about relationshipsDo people want to be managed in the digital age?Managing the circumstances not the peopleSoft vs disciplinary skillsWe need people to connect peopleWhat we can't teach AI to do is make a human connectionPeople are the only truly sustainable competitive advantageWhat is the future of work?People need to be agile and take ownership of their skills developmentFlexibility is the key in the gig economyThe serviced office of the futureThe one piece of technology that will drive fundamental changeThe digital agentHome robots are the hardest workersThe receptionist of the futureThe stigma of retrenchmentManaging MillennialsWhat ice skating can teach youWhat organisations get wrongIf you punish risk you will get no innovationAre we addressing ethics in business?The link between risk and ethicsWhat 3 things can you do next week?1. Build relationships not networks2. Take a small risk & do something new3. How can I be kinder & more connected to colleagues?More information and show notes can be found on the episode page.For more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @andrewgrill
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