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The SuiteBox Soap Box
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The SuiteBox Soap Box

Author: SuiteBox

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Exploring the world of the digital customer and what it means to be a service provider in today's digital-focused world. A witty but topical take on how digitalisation needs a touch of humanity from time to time!
3 Episodes
This episode we're joined by Rebecca Austin from Liverpool PR agency Pink Media to discuss the role of communications in guiding customers through their buying journey - and why a human-digital approach is important to ensuring a great customer experience.
We're talking innovation this week with SuiteBox newcomer and Chief Innovation Officer, Steven Tallant, who is introducing some of the upcoming changes to SuiteBox. Be the first to hear about how our product is developing and some of the brilliant new features and functionality we'll be bringing to SuiteBox in the near future.
In our first episode of the SuiteBox Soap Box, we're talking about the impact of badly designed processes on customer experience. SuiteBox CEO, Ian Dunbar, joins us to talk about our recent experience trying to open a new bank account for SuiteBox in the UK. Find out what happened when we went to a major high street bank...
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