The Heavy Duty Parts Report

What if you could boost your repair shop's efficiency and thrive no matter what the market does? Patrick McKittrick, CEO of Fullbay lifts the hood on the diesel repair shop industry. He stresses the immense benefits of automating your invoicing and data tracking, and reveals how doing so can significantly increase efficiency, and bolster your cash flow.  Finally, Patrick reveals how Fullbay was able to grow from 50 employees to around 200, while also quadrupling their customers in just a couple years. Learn the genius strategies that Fullbay is using to catapult their growth, and how you can replicate them in your own business. Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Interested in the Right to Repair crisis? Join us for a candid conversation with Ann Wilson, Senior Vice President of Government Affairs at MEMA, straight from AAPEX 2023. Ann brings us up to speed on the legislative developments and the remaining obstacles we need to overcome to ensure fair access to repair and maintenance data for the trucking industry. She paints a vivid picture of the crossroads we are at, and the potential impact of proposed legislation that can grant us the right to repair our heavy-duty vehicles.  However, it’s a rough road, Ann discusses the significant pushback from vehicle manufacturers and truck dealers. She encourages everyone in the industry to lend their voice to the cause and support the Right to Repair for heavy-duty trucks. Finally, we delve into the vital role of the independent aftermarket sector in maintaining the flow of our economy and why the Right to Repair is a matter of concern for everyone.Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Ready to revolutionize your recruitment strategy? Discover how David and Daniel Ostrov, the founders of Whiterail are solving the complex challenge of technician shortages. With their two decades of industry marketing experience, they reveal the importance of having the right people in your business and showcase effective ways to recruit during challenging economic times. In this discussion, we learn the value of understanding your customer demographics and how to target the right people. The Ostrovs emphasize the need to be specific when identifying your ideal customer and how to pinpoint the right skill set for aspiring trucking industry professionals. They also share insights into the importance of breaking down qualifications by vocation and how to eliminate the need for resumes. In the digital era, technology can be a game-changer in hiring. The Ostrovs introduce Whiterail, a cutting-edge digital solution tailored to help companies combat staffing shortages, scale their brand, and recruit successfully. Finally, we delve into the challenges of finding the right people with the right skills for the right roles and stress the importance of authenticity and making connections with potential employees. Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 291: Getting trucks back on the road can be a tough process at the best of times. Especially when you can’t get the right parts, the first time. Meet Joe Steward, General Manager of Betts Truck Parts and Service, in this weeks episode, he shares his view on a few topics including parts identification in all its forms. Going back in time for a minute, we reminisce about the old days when catalogs were the source for identifying parts. We explore how the explosion of tech-driven solutions has added many layers of complexity, particularly with vehicles that have gone through several iterations. The ripple effect of identifying the wrong part can be disastrous from the supplier to the end customer. Joe shares stories from the front line, where his team has battled time to get a truck back into operation. Finally, we finish our discussion by exploring the current landscape of parts identification in the trucking industry. Joe talks about the challenges and successes his team has faced when it comes to finding the right parts, and how advancements in technology have ironically both simplified and complicated the process. Get ready to uncover how the parts identification can make or break your business! Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission.  Sponsors of this Episode Looking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.com  Special Offer: Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 290: This week features a powerful discussion with industry expert and heavy-duty aftermarket veteran, Don Orrell. We discuss all things brakes, shedding light on the latest trends that are shaping the world of class eight heavy-duty trucks. We take a look into the rise of air disc brakes, their numerous advantages, and the impact of legislative changes on the industry. Plus, learn the differences between remanufactured parts and all-new parts, and how making smart choices when it comes to brakes can significantly reduce your total cost of operation. Have you ever considered how different classes of friction materials can impact your bottom line? Don and Jamie dissect the distinctions between the good, better, and best friction materials, and their implications on your TCO and CPM.  Finally, we explore the economic impact of OPC’s medium duty line, and the advantages it brings to last-mile delivery. We reveal how Orrell’s company works alongside distributors to curate a value proposition that lowers TCO. You’ll also get to hear the story of how Don's products drastically improved one distributor's economic situation. Wrapping up, Don and Jamie discuss how “Core is a Four Letter Word” and the crucial considerations when it comes to pad and rotor wear. Tune in for this informative discussion that will help you better your fleet and boost your bottom line. Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission.  Sponsors of this Episode FinditParts: Are you looking to purchase heavy-duty parts and get your commercial vehicle repaired? Get access to the largest source for heavy-duty truck and trailer parts in the United States and Canada. Buy your parts from Find It Parts. SAMPA: Looking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.com Special Offer:Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 289: This week, we explore how dash cam footage keeps drivers safe. Sam Watts, Safety Supervisor at Meiborg Inc., gives his thoughts on how this technology plays a role in telling what really happens on the road. The last thing you as a driver or fleet manager wants is a wrongful lawsuit on top of an accident. Sam recounts real situations his drivers had to face, and how video evidence was able to exonerate them.  The conversation takes an interesting turn as we reveal the challenges that smaller trucking companies face with implementing safety measures, and the potential dangers of shirking them. We also explore the growing importance of safety software for fleets, highlighting the benefits of dash cams, E-logs, and other safety tools. Understandably, many drivers don’t agree, especially when it comes to driver-facing cameras. But Sam and Jamie explore some solutions to these concerns. To wrap things up, Sam recounts his upbringing in the trucking industry, underscoring the importance of elevating safety standards, particularly for smaller enterprises. And what you can do to promote safer working conditions in your company.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. Sponsors of this EpisodeLooking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.comSpecial Offer:Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 288: Prepare to get an inside look into diesel emission systems maintenance and repair with our returning guest Wayne Cochrane, National Sales Manager of Redline Emissions Products. Ever wondered how to know if a filter is genuinely clean? What should you be doing after getting your filter back from the cleaners? Wayne explains the dangers of running a poorly cleaned filter and how you can make sure that it’s done right. Keeping a clean filter isn't just about environmental standards, it also saves in cost and performance.Are you thinking of getting into the DPF cleaning business? You’ll want to hear what Wayne has to say. First, we talk about how Redline Emission Products was able to maintain their inventory despite supply chain issues. Then, how you can distinguish yourself from the competition by giving attention to an often-overlooked aspect: packaging. Finally, some helpful advice to people looking to start their own DPF cleaning service. Whether you're a fleet owner, a parts provider or just curious, this episode is packed with insights and expert advice that you are sure to find useful.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. Sponsors of this EpisodeLooking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.comSpecial Offer: Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 287: Our guest this week is Daryl Grady, director of engineering at SSR lighting solutions. Daryl shares the overlooked potential of LED trailer lighting systems and the key roles they play. He highlights how these systems are crucial when it comes to avoiding injuries and ensuring visibility in dark trailers. As the episode continues, he explains the intricacies that went in to engineering these trailer lights to weather harsh conditions, long periods of inactivity, and low voltages. You'll discover why LED lights outperform dock-attached lamps and how a breakthrough led to them being able to conserve energy while maintaining power when you need it. Finally, we explore how fleets, OEMs, and new industry players can collaborate to bring groundbreaking products and technologies to light. Learn how SSR Lighting Solutions fills a dire need in the market, leading the industry with meaningful improvements that benefit everyone from owner/operators to large fleets. For more information on SSR Lighting Solutions, visit ssrlightingsolutions.com. Show Notes: Visit HeavyDutyPartsReport.com (Hyperlink with created episode link) for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission.  Sponsors of this Episode Looking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.com Special Offer:Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 286: We’re diving into the escalating fuel costs that plague the trucking industry and trickle down to consumer pricing with a special guest Dan McClave, president of Switchblade Turbochargers. Dan takes us through the unique approach that Switchblade has taken to solve these issues, and the innovative solution that promises to transform the industry.We look at Switchblade's revolutionary turbocharger, which eliminates turbo lag and dramatically enhances fuel economy, power, and oil life. This innovative design brings the benefits of both small and large turbos in one product. But don’t take it from him, the beautifully simple design has been road tested by hundreds of very happy customers. Dan also shares his down-to-earth approach to technology in the trucking industry and reveals the future for Switchblade Turbochargers.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. Sponsors of this EpisodeLooking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.comSpecial Offer: Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 285:  Wondering what the future holds for energy in the trucking industry? In this episode, we talk with Gareth Evans, CEO and founder of VECKTA. We look at the history of energy production and its relation to the trucking industry. Aided by Gareth's insightful perspective, we discuss the varied viewpoints on the climate crisis and the gradual shift to decentralized, cleaner energy sources.Later, we reveal some exciting macro trends and the challenges that may spring up along the way. Gareth’s expertise sheds light on how businesses can leverage their existing infrastructure to produce, and possibly monetize energy.Finally, we explore the future of energy – affordable, secure, and renewable. Gareth believes in the power of human ingenuity and creative entrepreneurship, which he suggests can steer us toward diverse and cleaner energy sources. Listen in and find out more about the energy transition, the challenges, the opportunities, and how you can be part of it.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. Sponsors of this EpisodeLooking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.comSpecial Offer:Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 284: Are you prepared for the unexpected challenges winter driving brings? This episode covers everything from innovative battery tech to the importance of wiper blade maintenance and traction control. Mike Phillips from C8 Energy introduces us to an impressive supercapacitor developed by Skeleton Technologies. This product, which stores energy more reliably and at a higher level than others on the market, will be a game-changer for commercial equipment operators dealing with dead batteries.The importance of visibility is clear when you're behind the wheel, especially during the winter months. That's why we're bringing you an in-depth conversation with Raj Chawla, CEO and Founder of ClearPlus. He shares expert advice on selecting the best wiper blades for heavy-duty applications and maintaining your fleet's visibility. Finally, Tony Tryon from Peerless Industrial Group uncovers the essentials of traction control and tire chains. Not all tire chains are created equal, and Tony will help you understand how to choose the right chains for the job. Show Notes: Visit HeavyDutyPartsReport.com  for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. Sponsors of this EpisodeLooking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.comSpecial Offer:Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Are you prepared to take a transformative journey through the evolution of technology in the heavy-duty parts and trucking industry? Let's buckle up and drive into the future together with Martin Radilla, Education Manager of HDA Truck Pride, as our guide. Martin enlightens us on how technology has revolutionized the industry, the impact of the retiring generation, and HDA Truck Pride's mission to foster a positive influence. We delve deep into the importance of formal education and training, the generational differences between mechanics, and the daunting task of condensing decades of knowledge into a manageable learning period.As we traverse down this highway of innovation, we focus on the necessity of advanced training and diagnostics in the fast-paced heavy-duty parts industry. Discover how companies are harnessing these changes to elevate customer service and loyalty. We also shed light on the pivotal role of an intuitive learning management system and how it fosters successful education programs. Martin breaks down the complexities of selecting suitable software and the essential need for user-friendly navigation to eliminate barriers for learners.As we approach our destination, we examine the competencies that shape triumphant parts and repair technicians, and the imperative role of leadership and management training. We tackle the changing workforce, the influence of technology in boosting productivity, and the critical role of trust and accountability in organizations. Gleaning insights from the Heavy Duty Parts Report and leadership lessons from the Detroit Lions, we conclude our journey emphasizing the significance of nurturing a trust-based culture. Join us for this enlightening expedition into a new technological era of the heavy-duty parts and trucking industry.Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 282:  Imagine having complete visibility of your heavy-duty parts sourcing process. Max Zorbas and Jamie Irvine unravel the shifting landscape of the parts industry, where the traditional supply chain has broken down due to the impact of COVID, and new alternatives are emerging. Max, with his extensive experience in running a repair shop, shares first-hand frustrations about the timely delivery of parts and the dire need for improved communication at each step of the process.Next, we’re exploring the often-overlooked issues related to core charges, processing delays, and their subsequent impact on cash flow for the shop and the customer. Max gives his perspective on the challenges in processing warranties. Finally, we shed light on the inefficiencies of the traditional distribution model and how technology-based solutions like VisiParts are set to revolutionize this sector. VisiParts is a game-changer, it provides complete visibility, reduces phone call dependencies by up to 75%, and integrates your existing technology stack into an easy-to-use interface. This episode is a must-listen for anyone who’s fed up with the lack of parts visibility in the heavy-duty parts industry.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. Sponsors of this EpisodeLooking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.comSpecial Offer: Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 281:  What’s going on with diesel repair technicians in 2023? This episode features Tyler Robertson from Diesel Laptops as he explains the challenges diesel techs face and the opportunities ahead. We'll discuss why there are fewer technicians due to early retirements and the pandemic, and how the trucking industry fosters stable and lucrative new careers. We'll also tell you about programs like American Diesel Training Centers and WyoTech.Next up: How can technology streamline the diesel industry? Learn how technology can make current technicians more efficient while also creating new jobs. We'll also talk about how important it is to give technicians the tools they need to properly diagnose problems.Finally, the new Diesel Decoder puts high-tech diagnostic software in your pocket. It has the revolutionary ability to force DPF regens from your phone, read and clear codes, and find the part you need from a fault code. These new tools are extremely helpful for everyone in the industry from owner-operators to parts counters and will change the way people work in diesel repair. Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. Sponsors of this EpisodeLooking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.comSpecial Offer:  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 280: Get ready to explore the evolution of the heavy-duty parts industry with guest Chris Bischoff, president global sales of United Pacific. In the first half of our conversation, he shares his insights from years of experience steering a leading company and helping countless distributors, dealers, retailers and e-commerce sellers.We take a look at the advent of drop shipping, once considered taboo, now a crucial aspect of the business. Chris emphasizes the role of heightened customer expectations, warning that dealers who neglect customer experience may risk becoming obsolete.The second half of our conversation turns toward the future, discussing how modern technology equips dealers to create a seamless customer experience, outpacing competitors and boosting user confidence. Chris gives a behind-the-scenes glimpse into how his company uses technology, automating processes to augment production and expand product range. With a younger generation stepping into the arena and competition intensifying, the future of the industry depends on suppliers keeping up with changing customer needs.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. Sponsors of this EpisodeLooking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.comSpecial Offer: Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 279: The link between sleep quality and trucking safety is more significant than you’d think. Listen to our conversation with Chris Bradley, Executive Vice President of Sleep Dog, about the role of sleep in the trucking industry. Learn how the enforcement of E-Logs encourages truck drivers to rest more and the serious effects of sleep deprivation on their well-being and the safety of everyone on the road.Truck manufacturers often overlook sleeper cab mattress quality. Sleep Dog is addressing this gap in the industry. Chris discusses Sleep Dog's efforts to offer top-tier sleep solutions for truckers, including advanced memory foam mattresses designed for various truck beds. They also have multiple options for mattress firmness to serve drivers’ preferences.Hear about Donnie Polk from Temple, Texas, who benefited from Sleep Dog's products, and how the company is also making a mark in the RV market. Don’t miss this episode highlighting the significance of proper sleep for truck drivers and its impact on safety and the economy Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 278: Get ready for an electrifying discussion with James Cade, the founder of AMI on the future of Battery Electric Vehicles (BEVs). We dissect the mandates shaping the BEV landscape and their immense implications for vehicle adoption. California, a pioneer in this field with its far-reaching regulations, also comes under the spotlight, as we analyze its regulatory influence on other states.Shifting gears to the pressing matter of training for electric vehicle technicians: Is it better to elevate our existing technicians or to hire new ones? As we grapple with this conundrum, we also recognize the goldmine of knowledge held by our seasoned veterans who are nearing retirement. Furthermore, we underline the necessity of a robust infrastructure to support the implementation of electric vehicles. Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 277: Join us on a technological journey through the world of commercial equipment safety with our guest, Joseph Schechter, Vice President of Safe Fleet. What if your commercial vehicle could not only protect you in case of an accident but also provide crucial evidence that could exonerate you? Discover the industry's rapid adoption of camera technology and proximity sensors, leading to a safer and more secure driving environment.We're popping the hood on the latest advancements in truck safety technology. Learn about the benefits of onboard recording with MobileMule AI, the upsides of a complete vehicle view, and how these innovative systems are helping operators enhance their driving skills. Listen in as Joseph shares groundbreaking insights into how Safe Fleet’s devices are helping prevent accidents and facilitating smooth fleet operations.Finally, we talk about Air Vue, Safe Fleet's revolutionary product tailored for the tractor trailer segment. Learn about the unique connection between the transmitter and the in-cab monitor, which provides an interference-free solution. Hear about the rise of side cameras on Class 8 trucks and the integration of Safe Fleet with partners to send camera footage to the cloud. Listen in on an intriguing discussion on how Safe Fleet is transforming public safety, protecting drivers, and driving down operational costs for fleets.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. Sponsors of this Episode Looking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.comSpecial Offer:Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 276: Ever wondered what goes on behind the scenes in the world of diesel emission system maintenance? Buckle up, as we sit down with Karlis Banis, a true industry expert and a customer care and mechatronics product business manager at Dinex Emissions. He walks us through the labyrinth of aftertreatment systems, discovering the complications brought on by evolving regulations and the importance of a keen eye to stay compliant. Karlis emphasizes the need for a deeper understanding of potential hiccups in the intricate system and the impact of accurate diagnosis. Plus, he sheds light on the pivotal role truck manufacturers’ service manuals play in preventative maintenance.Karlis also dives into the practice of reverse engineering, illustrating how it helps replicate software that interacts with the engine control unit. He talks about how Original Equipment Manufacturers (OEMs) are trying to reclaim market share by pushing software updates - a move that poses significant hurdles for aftermarket NOx Sensors. Listen as Karlis reveals how Dinex is rising to this challenge through relentless product innovation and business development. From handling claims to educating customers about the setbacks of ignoring preventative maintenance, this episode will teach you everything you need to know about diesel emission system maintenance!Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. Sponsors of this EpisodeLooking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.comSpecial Offer:Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 275: Are you intrigued by businesses that have stood the test of time, constantly evolving and thriving through every change? Prepare to be inspired by our guests today, Justin Zapotocky, and Heather Woodbrey of AMBAC International, a company with a history spanning over a century. Justin takes us on a fascinating journey, tracing the company's humble beginnings producing Magneto's for radios, to the pivotal role they played in the Apollo landings and their current focus on fuel injection. Ever wondered about the strategy that keeps such a long-standing business afloat in a sea of ever-evolving trends and customer demands? AMBAC's shift in marketing strategy, leading to the creation of the slogan 'Making it Possible', is a testament to the company's unique approach. This slogan isn't just a tagline, it's a philosophy that directs the company's focus towards identifying and addressing the unique micro-problems faced by customers, and how they're making strides in supporting the trucking industry. But this isn't just about the business side of things. AMBAC's culture is equally unique and compelling. As an employee-owned company, they innovate not just through strategy and technology, but also through their workforce. Heather shares the advantages of their open book management system, which fosters a deeper level of employee engagement and ownership. So whether you're a trucking industry professional, a business enthusiast, or just a curious listener, get ready to learn from a company that has been 'making it possible' for over a century.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. Sponsors of this EpisodeLooking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.comSpecial Offer:Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big. Sign up for our weekly email so you never miss out on an episode: Follow the Show