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What’s wrong with the term, Human Resources? In this enlightening conversation, Eugene Whitlock explains why he prefers People and Culture. He also describes the valuable work his DEI team has done to put in place an Equity Training Series and an Inclusive Leadership Academy for faculty and staff. Eugene is Associate Vice Chancellor for Human Resources and the Chief People & Culture Officer at the University of California Berkeley. Eugene leads a 75-person human resources department including talent acquisition, people and organization development, employee and labor relations, total rewards, diversity equity, inclusion and belonging, and human resources information systems. During his time at UC Berkeley, Eugene has emphasized the creation of a workplace where everyone can be themselves and feel like they belong.You’ll discover: What Eugene did when he became a leader for the first timeWhy he’s a big believer in feedbackThe reason for changing from Human Resources to People and CultureWhy Eugene set up a DEI team and the programs now offered to faculty and staffTwo research projects in the Psychology Department and the Haas School of Business that Eugene is involved with Check out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro
In many organizations, those who supervise individual contributors are often neglected when it comes to development opportunities. Not at WM. Phil Rhodes describes how they are providing a transformative program for all 3,600 of these leaders, which has led to 90%+ retention rate for those who complete the program. You’ll want to take notes to capture all the fantastic strategies Phil shares.Phil is Head of Learning and Leadership Development at WM, formerly Waste Management, a Fortune 250 company and North America’s largest environmental services company. Phil joined the People Organization at WM in 2021 and led the successful reorganization of WM’s learning organization. This effort supported the design and delivery of more consistent learning and leadership development solutions for the company’s 50,000+ employees. Phil and his team at WM were just named Bronze Winner of the Learning in Practice Award by Chief Learning Officer for their first-line leaders program.You’ll discover: The “listening tour” Phil conducted before re-designing WM’s learning organizationHow the CEO and the leadership team consider “People First” before making decisions that impact employeesWhat WM did to provide a virtual coach to every front-line leaderHow Cohort Learning is used to support learners and ingrain skillsWM’s generous program for educational assistanceCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro
Do you know of a company that’s created 12 powerful mindsets that are used daily by all employees? You do now, because Moderna is that company. And in this powerful interview, the team of April Eldred (VP, Talent Acquisition) and Noah Rabinowitz (VP, Learning & Development) describe with great enthusiasm what the Moderna Mindset looks like in action. As VP and Global Head of Learning and Development, Noah leads Moderna University, the team responsible for providing world-class learning solutions for all segments of Moderna’s employee population. Noah has almost 25-years of experience in the HR and learning industry. As VP of Global Talent Acquisition, April has recently been focused on building Moderna’s AI-capabilities in talent acquisition. She has spent more than 20 years creating recruitment teams that are passionate about building diverse talent pipelines and ‘making the match’ in a differentiated way.You’ll discover: Moderna’s mission statement and the unique culture that’s been created from itA sampling of the 12 Moderna Mindsets and how they’re applied in everyday work situationsHow April and Noah are using AI in talent acquisition and talent developmentWhy Moderna University is set up to serve those both internal and external to ModernaThe kind of data they’re using in their HR decision-makingCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro
What does it take to create leadership training programs that result in real behavior change? Billy Martin has the answer because he’s done this successfully with sales leaders in two global companies—Salesforce and Dassault Systems. He describes all the elements built into their process, including teaching leaders how to ask powerful questions that draw out the native genius of their team members.Billy is Senior Director of Strategic Programs and Leadership at Medidata Solutions, a Dassault Systems Company. He’s passionate about leading teams of professionals that create programs for onboarding new sales leaders and B2B sales reps around the world. His team builds and delivers various leadership business simulations, training programs, guided coaching activities and skill assessments --- all designed to scale globally across the leadership community.  Billy is the co-author of One Thing: Focus on Sales Leadership: Insight from Top Business Executives on What It Takes to Be a Great Leader. He’s also been a basketball referee since 1978.You’ll discover: The FLIPD model and what the acronym meansHow Billy uses simulations to make learning relevant for learnersThe follow-up components that help leaders ingrain skillsWhat Billy and his team do to help leaders become effective coachesWays that Bill has grown as a leader over the yearsCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro
How do you help leaders take on the role of “coach” in addition to their other responsibilities? Arin Bryan is making that happen at Redfin with excellent results. You’ll love her enthusiasm for what she’s doing and the outstanding results they’re experiencing!Arin is the Senior Director for Learning and Organizational Development with Redfin, and prior to that, she led Learning and Development teams in the travel tech industry for Expedia and Vrbo. With 12 years of experience leading learning and development teams, Arin is an industry expert in talent development. She is passionate about creating innovative learning and career experiences, cultivating learning cultures, and driving behavior and skill growth. She is a Certified Professional Coach specializing in career, executive, and life coaching.You’ll discover: How Arin got “hooked” on coaching as a key skill for managersThe research and analysis she did to design the most effective training programsDifferent ways employees said they wanted “coaching” without using that wordWhy Arin—and Redfin’s CEO, Glenn Kelman—says it all starts with loveHow effective coaching impacts attraction and retention of talentCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro
Are you committed to achieving what you want in life #NoMatterWhat? Sterling Hawkins is on a mission to help more people do just that. In his interview, we talk about the five practices you can adopt to get results regardless of the circumstances you may be facing. Sterling serves as CEO and founder of the Sterling Hawkins Group, a research, training, and development company focused on unlocking human and organizational potential. He has been seen in publications like Inc., Fast Company, The New York Times and Forbes and recently released the best-selling book Hunting Discomfort: How to Get Breakthrough Results in Life and Business No Matter What. I highly recommend you pick up a copy ASAP, then study and apply the 5 practices.You’ll discover: Why Sterling recommends hunting for discomfort instead of avoiding itThe 5 practices from his book that empower you to achieve greater success and joyThe impact of the “Get a Tattoo” practice on your commitment to a desired resultHow “Building a Street Gang” can take your results to the next levelWhat Surrender really means when applied to all areas of your lifeCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro
What does it take to transform learning and development in a big pharmaceutical company? Johann Laville shares the three gaps that existed at Merck and what they’re doing to build a powerful learning culture. You’ll love hearing Johann’s passion and enthusiasm for all aspects of this undertaking…and you’ll gain important insights about what’s possible when everyone from the executive suite on down is committed to making the transformation a reality.Johann is the Chief Learning Officer in Global Learning & Development at Merck & Co., Inc. where he ensures that learning solutions and innovations are aligned with the company’s mission to save and improve lives. He has more than 20 years of experience leading large global teams with a focus on furthering business transformation as well as defining and launching innovative user experiences.   You’ll discover: The 3 gaps Merck is addressing in its “transformation of learning”What Johann and his team are doing to build a strong culture of learningHow Merck is resolving issues around the Journey of Leadership across all departmentsThe onboarding process in place for new hires to help them start their learning journey on Day 1Key leadership lessons that Johann has learned in his own journey Check out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro
What thoughts come to mind when you hear the word “networking”? If any of them are negative—or if you wish you could build a stronger network yourself—this episode is for you. My guest Frank Agin is a masterful networker, and he has invested decades in showing others how to do it right. You’ll hear valuable tips around making introductions, the benefits of being a Giver and not a Taker, and what to do at networking events.Frank is president of AmSpirit Business Connections, which empowers entrepreneurs, sales representatives, and professionals to become successful through networking. He hosts the Networking Rx Podcast that’s packed with insights and interviews related to better business relationships. Frank is also the author of several books, including Foundational Networking, which I highly recommend if you’re interested in learning from a true thought leader around the importance of building professional relationships.You’ll discover: What many people get wrong about networkingThe elements of foundational networkingWhy KNOW, LIKE and TRUST are the keys to building strong business relationshipsThe infinite power of making introductionsSteps you can take to become effective at networking events Check out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro
What do CEO peer advisory groups and high-performing teams in organizations have in common? Leo Bottary has worked closely with both, and he’s identified 5 Factors that are essential to their ultimate success. You’ll enjoy learning from his expertise combined with his passion to have a positive impact!Leo is the founder and managing partner of Peernovation, LLC. He’s a sought-after thought leader, keynote speaker, and workshop facilitator on leadership and maximizing the power of peers in the workplace. Leo is the author of three books, and we focused on his latest one, PEERNOVATION: What Peer Advisory Groups Can Teach Us about Building High-Performing Teams, in this conversation.You’ll discover: Why CEO peer advisory groups are so effectiveHow the principles from those groups apply to teams in today’s organizationsWhat’s behind Leo’s saying, “The Power of WE begins with ME”How the 5 Factors work together to create the right resultsThe importance of celebrating large and small wins as a teamCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro
Have you ever invested in technology, only to find yourself frustrated when trying to learn how to use it? Tom Studdert and his team at ZoomInfo have created a new customer experience that ensures their success. Tom shares lots of nuggets you can apply to the onboarding of new clients and employees.Tom Studdert is the Vice President of Customer Onboarding & Education at ZoomInfo where he oversees the comprehensive onboarding program with a focus on early adoption of the ZoomInfo suite of products. Before joining ZoomInfo, Tom spent 20 years in Higher Education serving as an Assistant Dean of Student Development at Texas Christian University and a Director of New Student Orientation at the University of Southern California.You’ll discover: The strengths Tom brought from his experiences in higher education to his role at ZoomInfoHow Tom and his team build scaffolding into all customer education programsHow Customer Education differs from Customer Training and Customer ServiceWhat Tom and his team do to provide extraordinary experiences when onboarding new customersThe values that the CEO models and advocates for everyone in the companyCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro
What if you could change the way you look at fear? Jacqueline Wales has a deep understanding of what’s behind fear…and the questions you can ask yourself to break through limiting beliefs and stories that may be causing you to play small in life. You’ll discover how to reframe your ideas about fear and failure so they serve you instead of hold you back. Jacqueline developed a fearless approach herself after enduring, and then breaking away from, a nightmarish family to establish new patterns and find peace. She is now an author, keynote speaker, and trusted advisor to successful, high-achieving women. And she is an unwavering champion for being fearless.  In this conversation we talk about key ideas and questions from her latest book, The Fearless Factor @ Work, which I highly recommend, especially if you’ve ever allowed your fears to get in the way of speaking up or taking courageous action. You’ll discover: How Jacqueline defines fear and more specifically, fear in the workplaceThe distinction Jacqueline makes between the stories we tell ourselves and the evidence for those beliefsWhat she does to help clients play big when they’re used to playing small and holding backSome of the messages that girls receive when growing up that don’t serve them as adultsThe importance of self-compassion and self-love when you’re working to make a changeCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro...
What would you predict the future to be for a boy who was the son of a Black pimp father and a white single mother on welfare? If you answered “pretty bleak,” you would be wrong in the case of JeVon McCormick. JeVon took all the adversity he faced and turned it into a highly successful life and career. Today, JeVon is the CEO of Scribe Media, a multi-million-dollar publishing company that was recently ranked the #1 Top Company Culture in America by Entrepreneur Magazine. JeVon was recently named Best CEO in Austin, Texas. JeVon’s experiences shaped a mindset for modern leadership that now guides his service at Scribe Media and is captured in his book, Modern Leader. You are likely to re-evaluate of your ideas and even some of the words you use as you listen to this thought-provoking conversation.You’ll discover: The incident that made JeVon immune to criticism from othersWhy the old corporate playbook is obsoleteThe #1 behavior that modern leaders need to demonstrateWhat JeVon learned from his biggest mistake Words that JeVon dislikes and the alternatives he prefersCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro...
Have you ever been told, “You’re the best leader I’ve ever had”? Michelle Braden has. She lives and breathes every day the behaviors that both challenge and support the people on her team.In this gold nugget-filled conversation, you’ll hear about the journey that led Michelle to learn about, adopt, and apply the key leadership skills that bring out the best in others. Michelle is the Vice President of Global Talent Development at WEX, a leading provider of corporate payment solutions. She has more than 25 years of successful management experience in companies like TELUS International, SAP and Xerox. You’ll discover: Why Michelle Braden likes to describe herself as the Chief Learning EvangelistHow the Situational Leadership program became a turning point in Michelle’s careerWhat Michelle does to challenge team members and provide support at the same timeThe behavior that consistently trips up the senior leaders Michelle has coached in her roleHow application of The Fifth Agreement helps build critical thinking skillsCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro...
How do you create a leadership development program from scratch? Will Leahy explains how he did just that at GoDaddy as Senior Director of Learning and Talent. You’ll feel his unbridled enthusiasm for his work, and you’ll learn how he’s still refining that program after two years.Throughout Will’s career at companies like Virgin Orbit, Hulu, and LinkedIn, there’s a common thread that’s near and dear to my own heart. Will has a passion for developing strong leaders who help others thrive and realize their full potential. And in our conversation we talked about how he’s been doing that at GoDaddy.You’ll discover: Will’s purpose and how he gets to fulfill it at GoDaddyThe key question Will asked that helped him develop a powerful leadership development programThe story behind The Everyday Leaders Program titleWhy the program results in real changes in the way leaders leadHow Will utilizes the program’s Alumni Network to test new classes and get feedbackCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro...
Did you know that Lean Six Sigma extends way beyond the world of manufacturing? Paul Stamper is a Lean Six Sigma Master Black Belt, and he’s done a magnificent job bringing this process to the County of Ventura in California. You’ll enjoy Paul’s passion for this topic and the practical ways the principles are applied across all departments in the County. You’re sure to get ideas of how you can incorporate Lean Six Sigma into your own organization. Paul is the Deputy Executive Officer for the County of Ventura, California. He oversees multiple program areas including their continuous improvement program, called Service Excellence, which has documented over $40 million in savings. Paul leads Strategic Planning and Economic Vitality efforts to support the 850,000 residents and 22,000 businesses in the County. You’ll discover: What Lean Six Sigma means and what it looks like in actionThe natural strengths Paul brought with him when learning about Lean processesHow Ventura County has used the Service Excellence Program to improve services to its customersPositive changes that have occurred at all levels in the organization since adopting Lead Six SigmaWays that Paul has grown as a leader and what he’s learned from his experience in this roleCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro...
What’s it like to be bullied and abused as a kid, end up in jail for beating up someone, and later decide to create a Legendary Life Movement? That’s just a slice of Tommy Breedlove’s life.Tommy emerged from those early experiences stronger and determined to change his life. He went on to have a 20-year corporate career at one of the largest financial consulting firms in the world. And then…at the top of his career, Tommy experienced a transformational moment that inspired him to walk away from the corporate world and follow his true calling…to empower others to build and live Legendary Lives.Tommy is the Wall Street Journal and USA Today Best-Selling Author of the Book, Legendary. He’s also the Founder of the Legendary Life Movement… a movement that empowers driven people to be Pros in Leadership, Business, Mindset, & their Relationships. You’ll be inspired and motivated to take action as you hear him share specific steps you can take to build your own legendary life.You’ll discover: What the word Legendary means to Tommy…and why he chose itWhy self-leadership is the starting point for all personal developmentThe question one of Tommy’s mentors asked him that became an ah-ha moment in his life3 things you can do every day to build a practice of gratitude in your life3 actions you can start taking today to become legendary at work, no matter what your titleCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro...
What leaders in your life have had the greatest impact on your thinking and behavior? Anton Gunn can name five different U.S. Presidents who’ve personally influenced him.These interactions form the basis of the seven principles in his bestselling book, The Presidential Principles. Anton served as a senior advisor for healthcare in the Obama Administration, and that President inspired him to find more ways to be of service to others. Anton is the CEO of 937 Strategy Group, a consulting firm focused on helping leaders build diverse, high-performing teams, and world-class workplace culture. Anton was recently named one of the Ten Most Influential Minority Executives in Healthcare by Fierce Healthcare, and he’s the world’s leading expert on Socially Conscious Leadership.You’ll discover: The two leadership lessons Anton learned from his first boss that transformed his lifeHow Anton redirected his life purpose after the death of his brother What he discovered about the U.S. healthcare system that motivated him to become an advocate for changeHow Anton became a senior advisor to President Barack ObamaThe one Presidential Principle that serves as that foundation of all the othersCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro...
What’s it like to discover your true calling? Laura Coons, Ph.D., began her career teaching at the college level and then transitioned to the corporate world…and that’s where she found true joy. Laura bubbles over with enthusiasm when talking about her work, and you’ll hear that in our conversation. Laura is the Senior Director of Learning at Frontdoor, a company that’s on a mission to make home ownership simple. Throughout her career there’s been the thread of servant leadership. She’s truly passionate about her role as a leader and committed to the development of future leaders.You’ll discover: Why Laura made the transition from higher education to the corporate worldThe adjustments she needed to make to be successful in that new environmentThe most important aspect of a leader’s role with members of their teamThree pillars that are the foundation for a strong, effective leaderHow Laura has grown as a leader over the yearsCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro...
What’s it like to hire, coach and fire based on your company’s Purpose, Values, and Mission? Clate Mask knows the answer because that’s exactly what he and his team at Keap are doing every day at Keap. And they’ve built a positive culture where everyone takes ownership and personal responsibility for their actions. Clate is the co-founder and CEO of Keap (formerly Infusionsoft), with the mission of simplifying growth for millions of small businesses worldwide. Clate’s passion for small business success stems from his personal experience taking his software company from a struggling startup to an eight-time Inc. 500/5000 winner. He’s received numerous awards over the years, including Business Leader of the Year from the Arizona Technology Council, and he was a finalist for Ernst & Young Entrepreneur of the Year. Clate is also the co-author of the New York Times bestseller Conquer the Chaos: How to Grow a Successful Small Business Without Going Crazy, a must-read for every business owner. You’ll discover: What Clate learned from his coach Steve Hardison about how to show up for important conversationsThe importance of hiring people who are eager to grow as individuals and be owners of their livesWhy Caring is the #1 core value at KeapThe questions you’ll want to answer if you’re committed to creating a positive cultureSome of the most important lessons Clate has learned as a leaderCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro...
Is there really a LAW of Giving and Receiving? Indeed there is, and Cynthia Kersey describes exactly how it’s worked in her own life…and how it can work in yours.Cynthia shares the research and benefits around the power of giving. You’ll love the way she and her team live this every day at The Unstoppable Foundation, a non-profit dedicated to ensuring that every child on the planet has access to the life-long gift of education. Cynthia embodies her message, and she’s integrated giving and contribution into her life and business for more than two decades. The Unstoppable Foundation has provided a daily education to over 100,000 children, and it also provides access to life-saving services such as clean water, health care, nutritious food, and income generation training to parents. The Foundation’s work has impacted the lives of more than 500,000 men, women, and children in Kenya alone!You’ll discover: What Cynthia learned about the power of giving after publishing her two booksHow to leave the impression of increase with everyone you encounterWhat a culture with the spirit of service and giving looks likeTwo questions you can ask yourself to develop the mindset of givingWhy individuals and organizations alike have been enthusiastic donors to The Honor Foundation since Day 1Check out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro...
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