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Make An Impact Podcast

Author: Heidi Fisher

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Make An Impact Podcast is the podcast for you if you're a social entrepreneur or purpose led business owner, or desire to be one, and want to be inspired to make a bigger impact on people and the planet.Heidi Fisher MBE talks to social entrepreneurs who have set up all kinds of enterprises, and finds out more about how they are successfully running their social enterprises, and making a positive impact in the world.In the conversations you'll find out what they are doing so you can develop your social enterprise using their practical tips, why they do what they do, the impact their social enterprise has and how they measure their impact, and more.There's also exclusive interviews with Heidi where she shares her tips and knowledge around social enterprise and impact measurement.#socialenterprise #impactmeasurement
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Tippa Naphtali doesn't only use enterprise for business, but also to address political and social issues and make society better.He's been a community activist for over four decades, working in Birmingham, London and internationally.  Entrepreneurial since the playground he's supported, developed and led a huge range of community development and social justice projects and organisations.Tippa is well known for his campaigning work, calling for penal, police and mental health reforms to end deaths and abuse in custody, wrongful convictions and torture.  Tippa's cousin, Mikey Powell, died in police custody having been failed by multiple agencies. Tippa explains how he's worked with some of those agencies to influence and bring about real changes.One of Heidi's oldest friends in the sector, Tippa gives a riveting interview. This episode includes shocking, distressing content which must never be ignored alongside inspiration, laughter, hope and real impact. Tippa's entrepreneurial activities power and support his work in mental health, with food banks, and in social justice.  Tippa's ability to get things done and influence change continues to inspire Heidi and many people and organisations.Links to websites and resources mentioned in this episode:Naphtali & Associates4WardEverUKCatalyst 4 Change CICFind FoodBanks BrumFirst Stop DesignM.A.S.H. HubThe National Memorial Family FundRed Alert HELP!United Families & Friends Campaign
Dave  Linton is the first ever guest to be invited onto the Make an Impact podcast for a follow-up interview. He launched Madlug in 2015 as he was heartbroken to learn that most children in care transport their worldly belongings in bin bags. Madlug’s 'Buy one, give one' approach addresses this.But what’s happened since Dave was last on the show? Masses, it turns out, and Dave describes Madlug’s resilience in the face of a social media hack, the decisions it made to deal with Covid, the value and importance of a great board,  the importance of trusting your gut and how he and his crew responded to an astonishing phone call from IKEA.Dave also gives his KEY advice to help social entrepreneurs find your niche and avoid mission drift. It’s a powerful tale of a social enterprise which started with just £480 and is making an astonishing impact. What next?Madlug's websiteHeidi's new book shares everything she knows about impact measurement and management – and how to implement it in your organisation. Order your copy of Impact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
"This is a model that can be taken anywhere in the world." Chris Roberts is the co-founder of North Wales Dragons, a social enterprise and community football team which raises money  for charities all over the UK and beyond. The idea was kicked off with a football match with a ten-nil defeat, but lots of money raised – and it snowballed from there, as Chris explains. He also describes:how the sponsorship and fundraising model works,ensuring the games are inclusive and collaborative,the vital importance of collecting data and statistics from day one of running any enterprise or project,what North Wales Dragons did during lockdown to support local hospitals, children's charities and foodbanks,why he uses the term "Human Social Responsibility." This interview also covers how Chris levered the connective power of social media during the lockdown to make connections with other people making an impact, all across the globe – and "spread the name of the Dragons worldwide." 
There are three key things ethical businesses must do when it comes to their marketing, according to Jane Shaw. Listen on to find out.Conscious customers can be incredibly vocal, so if an ethical business can build a community which loves and believes in their product or service it can be a huge asset.Jane describes the practical steps ethical businesses can take; how she helps entrepreneurs to bottle their "why" and her own routemap to make marketing affordable and effective for small, purpose-led businesses. A former journalist and PR, Jane also runs The Happy Families Plan , giving families the tools to stop surviving and start thriving.What next?Find free practical guides and Jane's affordable marketing courses at EthicalBusinessMarketing.comThe Happy Families Plan Jane is on LinkedIn hereHeidi's new book shares everything she knows about impact measurement and management – and how to implement it in your organisation. Order your copy of Impact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
Marianne Moore launched Justice Studio in 2011 after becoming jaded with the values deficit in traditional management consulting. She  wanted to run a business  she'd like to work in: a consultancy where  people's purpose and interests are inflamed rather than dampened down.Justice Studio has worked on projects addressing social, gender, child, criminal and climate justice, plus safeguarding, homelessness,  racism, domestic violence and  international aid. She  "The broader discriminations that people are facing, they all interlock," she says.Its purpose as a social enterprise is to "create global social equality by assisting and challenging organisations, governments and ourselves to be the best we can be." Justice Studio's work has led to policy changes in international aid, as Marianne explains in this episode, which also covers the difference between earning income from intervention and prevention, how Justice Studio measures its impact and future plans.What next?Justice Studio website, LinkedIn profile and twitterHeidi's new book shares everything she knows about impact measurement and management – and how to implement it in your organisation. Order your copy of Impact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
Imagine not having to explain to people your mission to balance impact and profit. It's powerful and energising to work with people who get what you're doing and why .Sara Osterholzer co-founded the Good Business Club, an alternative business network fostering "collaboration connection and confidence for small, good business owners and freelancers who want to make a difference, as well as a living. " She's on a mission to reach 2021 budding impact entrepreneurs this year so they can start and scale "businesses that the world needs."In this episode she demystifies what good practice looks like, describes how she measures her impact and reveals her long-term goals. She also covers why she came to launch the Good Business Club and has advice for new entrepreneurs about mindset, purpose and direction.What next:Here's the impact measurement tool Sara mentions in the podcast.Visit The Good Business Club online and on Twitter.Heidi's new book shares everything she knows about impact measurement and management – and how to implement it in your organisation. Order your copy of Impact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
Saif Bhoja is founder of Huriah Hemp CIC, a youth-led organisation selling hemp and organic cotton products to businesses and consumers. It uses the sales to drive its social mission, empowering young people's creativity and self-esteem.Social action helps young people position themselves in the world  and identify their purpose and the path they want to take, says Saif. When he was younger it was difficult to pursue his interests in creativity, environmental advocacy or any kind of voluntary or community work. So he created opportunities for himself and other young people.This fascinating interview also covers creative design, the distinction between tangible gains and purpose, how social action helps people understand what's happening in the world, tools to measure impact, lessons learned in social enterprise, and the environmental benefits of using hemp for clothing.What nextVisit Huriah Hemp CIC online and on Instagram and TwitterSaif also mentioned Social Ark, which helps young people develop businessesHeidi's new book shares everything she knows about impact measurement and management – and how to implement it in your organisation. Order your copy of Impact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
Marcella Tarable is the co founder of Food for Thought, an initiative which invites people from agencies to donate their skills to help a social enterprise or charity, in exchange for a nice lunch.Marcella says she wanted to found ways to "redeem her soul" – her background is in advertising – and do something purposeful. But it was hard to find initiatives to support social enterprises which is why she launched Food for Thought.She describes some of the social enterprises Food for Thought has worked with and just how much can be achieved during their two-hour sprints.What next?Visit Food for Thought hereMarcella is on Twitter here Heidi's new book shares everything she knows about impact measurement and management – and how to implement it in your organisation. Order your copy of Impact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
Video is like a match which starts the fire to cook a meal, says Ravinol Chambers. He's worked with numerous social enterprises, social investors and partners such as TedX London,  making stories which cross boundaries since 2009.Ravinol's debut documentary Road to Vrindavan is a feature film examining the impact and importance of education for girls in India and what we must all do to make progress in gender equity.Ravinol tells us more about this ‘heartbreaking yet incredibly hopeful’ film, and the personal journey to make it. This episode also covers his life for seven years as a monk, why he started Be Inspired Films (one of the UK's founding B Corps), and what makes film such a powerful and visceral medium (but what it shouldn't be used for).What next?Pre-register to watch Road to Vrindavan  at its UK Premiere which will screen online between March 31st - April 4th here and learn more about the film or organise your own screening hereMalala Yousafzai said of the film: “The voices of girls and young women in this movie remind us of the urge and urgency for equality and education right now. It also beautifully highlights working with men and boys as an important step towards change.”Visit Be Inspired FilmsWatch video highlights from the 2021 GenderSmart Global Investing SummitHeidi's new book shares everything she knows about impact measurement and management – and how to implement it in your organisation. Order your copy of Impact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
Amy Eleftheriades has worked with children, young people and vulnerable adults in social care, health and education for over twenty years.A qualified teacher, Amy founded and runs Alpha Inclusion and Communication, which works with neurodivergent young people and adults. Amy describes how her business, a social enterprise, develops individuals' essential skills.Alpha supports professionals and parents; enabling them to improve communication and education for children and young people. It also acts in the workplace, helping people reach their potential by enabling teams,  organisations and businesses to become more accessible for their clients and workforce.Why and how did Amy get into this field? What made her set up Alpha Inclusion and Communication in 2012? And how can Lego support communication skills and language development?Amy, author of three books including "Building Blocks for Communication - Activities for Promoting Language and Communication Skills in Children with Special Educational Needs," explains.What next?Alpha Inclusion and Communication Heidi's new book shares everything she knows about impact measurement and management – and how to implement it in your organisation. Order your copy of Impact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
Tiny changes in how you use technology can make a profound impact on your carbon footprint.By thinking about the entire life cycle of a product, from raw materials to what happens when it really can't serve its original purpose, social and purpose-driven entrepreneurs can re-evaluate what tools they use and when to replace them.In this episode, Heidi covers proactive and realistic steps you can take right away to ensure you don't just consume and create for the sake of it. And she examines issues to consider when it comes to the economic impact of your activities.
Cath Harris runs One World Women, a social enterprise connecting experienced business women with ambitious female entrepreneurs from developing countries.Cath experienced burnout after growing her first business which she sold in 2016. On a holiday to the Gambia she met Ida Cham, an ' extraordinary woman' who runs her own cooking school and makes micro-loans to help women run their own businesses. That conversation and the gaps in support Ida outlined to Cath, became the spark for One World Women.Its programmes take place in-country and online, catalysing real impact for all and unlocking entrepreneurship. What changes for participants as a result? Cath explains.Entrepreneurs have differing resources available to manage their businesses in different places and it's important for mentors to understand this context; Cath gives examples. The programmes have needed to adapt this year and Cath explains how. And she describes who becomes mentors and why.What Cath originally thought would be a simple idea when she launched One World Women has become much bigger. She covers its ambitious plans to scale for the long-term and how its programmes will create opportunities for women the world over to flourish and help their communities grow.What next?One World Women CIC on LinkedIn. Also here on Twitter and FacebookHeidi's new book shares everything she knows about impact measurement and management – and how to implement it in your organisation. Order your copy of Impact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
Embedding social impact into your supply chain is much wider than just 'buying from social enterprises.' It's possible to unlock enormous and complementary social, environmental and economic impacts  through social procurement and Heidi describes how, with examples, in this episode.We go into depth about what to think about, how to start, and how to measure supplier-generated impact. There are numerous baby steps you can take, which Heidi describes. And we look at emerging areas of social impact such as the climate impact of technology and cloud-computing.This practical episode is essential listening for social entrepreneurs wanting to support and encourage suppliers to create social impact.Also in this episode:the implications of social value becoming a 'requirement' rather than a 'consideration' in central government contractshow to avoid being 'tender-fodder' and exploited by larger contractors for the impact you can deliverwhy over-prescriptive commissioning can destroy innovationa hard-won lesson learnedHeidi's new book explains everything you need to know about impact measurement and management and how to implement it in your organisation.Get your copy first! Pre-order one of the limited number of hardback versions ofImpact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
Tina Chen is the founder and chief tea officer at HumaniTea which sells ready-to-drink cold tea latte drinks made with natural and ethically-sourced ingredients.HumaniTea is a social enterprise and commits 5% of profits to support wellbeing and sustainability initiatives. Tina was originally inspired by the Taiwanese bubble tea concept and the British tea drinking culture while studying her MBA at Imperial College London.She tells Heidi about HumaniTea's journey from idea to brand to a need to rebrand because of trade mark opposition. Then, agains the odds, Tina ran a successful crowdfunding campaign securing over £13,100 from over 100 backers earlier in 2020.Tina also covers how she's found suppliers and sourced her ingredients,  HumaniTea's wellbeing and sustainability fund and getting her products to market. Support from Cambridge Social Ventures and from Heidi herself has been invaluable too and Tina describes why.What next?HumaniTeaHeidi's new book shares everything she knows about impact measurement and management – and how to implement it in your organisation. Order your copy of Impact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
We've run through the five stages of the LEAN social impact approach in earlier episodes. Three themes are common to every stage: being impact-led, communication, and embedding impact.A social enterprise with an impact-led strategy is led by the impact it wants to create. This means being your purpose, rather than having a purpose.Why bother? Many organisations get bogged down in a cycle of continuing to exist – which means chasing funding and contracts to continue delivering the same services and keeping their employees in jobs.  This approach doesn’t always address whether the real mission is being delivered properly, or at all. An impact led strategy is not a short-term approach. It flips much traditional business planning on its head, and asks how you can create the most impact for the people you work with (or for the environment). Heidi explains more.When it comes to communicating impact, there are nine essential questions to address – otherwise you risk miscommunication or excluding people. Heidi has great ideas for communication channels and outputs for different stakeholders.When impact is truly embedded, everyone in your organisation knows what impact you’re trying to create, why you’re measuring it, and is confident about how they contribute to creating it  Heidi talks through the macro and micro elements of this, from culture to everyday actions.The five stages of Heidi's LEAN social impact approach are Define, Plan, Measure, Analyse and Learn, and it's important to progress through each stage before moving to the next.Heidi's new book explains everything you need to know about impact measurement and management and how to implement it in your organisation.Get your copy first! Pre-order one of the limited number of hardback versions ofImpact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
There's a lot of anger about asking questions or fear of being 'cancelled' nowadays. Yet how are you going to educate an 11 or 15 year old about their human rights if they can't or don't ask searching questions?Sandy AbdelRahman is the co-founder of Skaped, a platform which encourages young people to engage with their human rights through the creative arts including drama, writing and more.  An activist since the age of 19, Sandy describes why art is such an effective tool for engagement and why it's vital our young people are taught to question everything.She also covers the pros and cons of creating its impact as a charity or social enterprise, how talking about lived and personal experiences helps young people to open up,  how Black Lives Matter impacts on Skaped's work, and addressing discrimination and expectations.Timings:1:00 What is Skaped and how does it run in practice?2:31 Skaped's sessions are fun, creative and don't use impenetrable legal language3:00 Sandy's background and how it gave her the idea for Skaped4:35 Why art is so effective5:09 Skaped is registering as a charity and Sandy describes this process7:15 Its programmes include gender equality and cancelling culture, delivered online and available globally10:00 Young people do care12:45 Will Skaped extend the age-range of people it works with?13:55 How Black Lives Matter impacts on the work Skaped does15:50 Activism and campaigning: priorities and dealing with loneliness18:15 What's been the hardest part of Sandy's journey?20:50 Finding out more about Skaped's workWhat next?SkapedHeidi's new book shares everything she knows about impact measurement and management – and how to implement it in your organisation. Order your copy of Impact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
Stage five of the LEAN social impact approach is LEARN. Heidi explains how this is when your organisation makes improvements, based on data, to maximise your impact.Heidi uses another real-life example, this time a community hub. Segmenting and being more specific about their "wellbeing" outcomes improved their impact and gave them more detailed evidence, more precise data and a more powerful story.This episode also covers SROI – social return on investment. People either love or hate SROI and Heidi runs through the pros and cons of assigning financial values to your impact and  specific circumstances in which it is particularly worthwhile.The "LEARN" stage is typically done annually or perhaps every six months. If you take an impact-led approach to running your organisation then looking at your impact is a fundamental part of your business planning approach.The five stages of Heidi's LEAN social impact approach are Define, Plan, Measure, Analyse and Learn, and it's important to progress through each stage before moving to the next.Heidi's new book explains everything you need to know about impact measurement and management and how to implement it in your organisation.Get your copy first! Pre-order one of the limited number of hardback versions ofImpact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
Genia Mineeva is a former journalist who moved from covering politics and international affairs to communicating impact and campaigning.She went on to launch BEEN London after getting angry about waste which doesn’t get recycled.In this episode Genia talks about creating fantastic and high quality handbags entirely from waste; the circular economy; her biggest challenges and achievements to date and some exciting future developments for BEEN London.When Genia was told "we would recycle more if someone was buying the materials" the gauntlet was thrown. She researched, studied sustainability, tested and wouldn't give up (even when it was hard as a startup to get potential partners to reply to her emails).Her products look the same (or much nicer!) than ordinary products; perform just as well – and have a real, measurable impact on the fashion industry by proving that waste can become beautiful, inside and out. Listen to learn more about the fascinating processes turning tannery (leather) waste,  recycled plastic bottles and cotton into material for bags. BEEN London also uses a vegan leather made from apple peels and one made from pineapple leaves.Genia isn't shy to express her opinion on carbon offsetting, the idea that 'growth is good', the conflict between making products and sustainability, and effective impact measurement.Collaboration and thoughtfulness about every aspect of the carbon footprint is central to BEEN London, as Genia describes, showing how waste can become beautiful bags, laptop cases and accessories which look amazing and solve a problem.What next?BEEN LondonHeidi's new book shares everything she knows about impact measurement and management – and how to implement it in your organisation. Order your copy of Impact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
The fourth stage of the LEAN social impact approach is 'Analyse.' Heidi explains how effective analysis enabled a housing association with range of projects to capture better data, understand more about what worked best, and make changes to improve their impacts.The five stages of Heidi's LEAN social impact approach are Define, Plan, Measure, Analyse and Learn, and it's important to progress through each stage before moving to the next. If you do, the Analyse stage provides immediate and valuable feedback which can reshape your planning and measurement too.Heidi explains how the housing association tweaked questions used in data capture and ultimately shifted priorities for its project budget thanks to the 'Analyse' stage. This boosted its impact.She explores the difference between the Analyse and the Learn stages, describes what can go wrong when it comes to impact analysis and how to avoid this, and has an update about progress with her new book – and a health update too. Heidi's new book explains everything you need to know about impact measurement and management and how to implement it in your organisation.Get your copy first! Pre-order one of the limited number of hardback versions ofImpact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
Abbie Morris is co-founder and CEO of Compare Ethics, a platform which connects conscious shoppers with brands which are ethical and sustainable, rather than brands pretending to be.She launched Compare Ethics because of her own lack of trust at many brands' claims and her frustration about greenwashing and purpose-washing.Compare Ethics measures claims about sustainability, environmental impact and other frequently-championed areas of responsible business.It assesses each claim against 10 categories including products' supply chains, resource-use, workers' rights and even the circular economy, and calls out false claims.In this episode Abbie explains how Compare Ethics' assessment and verification process works; its approach to data; how it measures its own impact and its campaigning plans and ambitions.Timings:0 - 1:00 Introduction1:00 What is Compare Ethics and why Abbie launched it3:01 How does its verification product work and some of the categories it maps4:00 How the categories are weighted and what it means if a brand scores well6:52 Are consumers influencing brands to make these changes? What about the 'David Attenborough effect'?8:01 Sometimes Abbie is shocked when data or evidence isn't available – but this can become an opportunity to improve and build value10:05 One of Abbie’s biggest highs (so far) in Compare Ethics' journey was being selected for Google's female founders programme11:16 How Compare Ethics measures its own impact12:17 A question Heidi always asks when helping to develop a Theory of Change13:28 How Compare Ethics assesses brands’ supply chains and approach to modern-day slavery15:34 Campaigning work and plans18:30 Abbie's key advice for consumersWhat next?Compare EthicsHeidi's new book shares everything she knows about impact measurement and management – and how to implement it in your organisation. Order your copy of Impact First – The Social Entrepreneur's Guide to Measuring, Managing and Growing Your Impact at https://www.makeanimpactcic.co.uk/my-book-impact-first
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