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Coaching Conversations

Coaching Conversations
Author: Tim Hagen
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© 2023 Coaching Conversations
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This podcast is about teaching how to have coaching conversations specific to typical day-to-day workplace challenges. We will continue to provide short podcast "mini lessons" as the mainstay of this podcast. If there are topics you would like us to address, send me an email: Tim@ProgressCoachingLeader.com. Our objective is to use this podcast as a tool to teach and provide continued value to the merits of coaching in the workplace. Coaching is the #1 Strategy to maintain and develop talent!
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Ever faced a major setback that felt like an insurmountable mountain? Let me take you through my journey of bouncing back after a major financial crisis. This episode throws light on the power of grit - guts, resilience, intensity, and tenacity. We explore its role in tackling obstacles and inching closer to your goals, with insights from Angela Duckworth's transformative TED talk on the same.But it's not just about me. We also turn the spotlight on you and your team. How can you identify the traits of grit and nourish them? Businesses today grapple with multiple challenges, especially around supply chain issues. We discuss leveraging these tough times to demonstrate and build grit. Hear about a client who used adversity as a launchpad for personal and professional growth. Engage with us in this conversation about grit's transformative power, and learn how to turn stumbling blocks into stepping stones for success. If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Imagine transforming your professional life and relationships just by becoming more self-aware. In our latest episode, we're equipping you with the tools to do just that, as we explore the transformative power of self-awareness and the technique of supplemental coaching. We take you through the journey of a banker who, through our coaching, learns to observe, reflect and understand his interactions at a local Starbucks. His journey to self-awareness, which also involved reading the book "Emotional Intelligence 2.0" by Travis Bradbury, led to a significant shift in his demeanor and his relationships at work.We also delve into our unique coaching framework, which includes the role of the 'motivator'. This individual works to connect coaching to personal goals and aspirations, making the process more effective. We'll share a variety of strategies that can supplement direct coaching, including reading, observing, journaling, peer-to-peer coaching, and mentoring. Listen in as we discuss how these strategies can drastically accelerate talent development. Whether you're a leader aiming to better understand your team, an individual seeking growth, or a coach committed to your clients' success, this episode is packed with insights to help you leverage self-awareness for transformation. If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Want to become the catalyst that transforms your workplace culture? This episode dives into the core of fostering positivity and combating negativity, with a unique perspective on the role of a coaching champion - a change agent who transcends leadership boundaries. We'll equip you with seven key strategies to champion positivity, from acknowledging exemplary work to coaching upper-level management to hunt for positivity. Navigating the murky waters of workplace negativity need not be a daunting task. We delve into the art of challenging and reframing negativity safely and effectively. Learn how empathetic, action-oriented questions can help you turn the tide on negative attitudes. Discover how casual, non-confrontational language can steer the conversation from frustration to overcoming obstacles. This episode is a treasure trove of practical wisdom that empowers you to foster a culture of improved teamwork, collaboration, communication, and leadership. So, buckle up for a transformative journey that redefines the contours of your workplace culture. If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Are you the person at the bakery, engrossed in a conversation and utterly oblivious to a customer waiting on you? Or maybe you're the person who, in a rush, cuts across traffic and gives someone else a heart-stopping moment? Today, we're talking self-awareness and the magnitude of our actions on others - a topic sparked off by two personal experiences that burgeoned into intense confrontations. We navigate through our everyday routines, often blind to the ripple effects our actions may have. Uncover how an infuriating traffic incident and a frustrating bakery delay led to some challenging dialogues and brought to light our patterns of unconscious behavior.Our stories are not just about aggravating situations but what they reveal about our attitudes towards others. As we share these encounters, we highlight the importance of reflecting on the messages we unintentionally send by our actions - indifference, disrespect, and the like. Unpleasant though the confrontations were, they serve as catalysts for self-awareness, personal growth, and change. We're not just talking about acknowledging our actions but understanding the weight they carry and our responsibility towards others in shared spaces. Let's learn together about the power of self-awareness and challenge each other to be more conscientious of our shared spaces. Listen in, reflect, and let's start making a difference, one action at a time. If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Do you ever feel like you're stumbling through conversations, unaware of the impact of your words and actions? Imagine the possibilities if you could unlock the power of self-awareness, understanding the effect of your communication and behavior on others. This episode offers a deep dive into the transformative power of self-awareness, and how it can open countless doors in your personal and professional life. Learn practical steps to cultivate self-awareness, such as conducting regular listening chats and maintaining a journal. We also discuss the importance of receiving feedback graciously, and using it as a tool to build stronger communication and interpersonal relationships.But we're not stopping there! Listen in as we emphasize the significance of accountability and learning projects for constant progression. Find out how these learning projects form the basis of your next coaching conversation, creating a cycle of continuous learning and growth. We also address the difficult subject of dealing with individuals who lack self-awareness and seem oblivious to reality. Hear our thoughts on reversing negative practices for positive outcomes. Get ready for a thought-provoking journey into the world of self-awareness, where both action and accountability are key. If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Did you know that owning up to our shortcomings is crucial for self-awareness and can dramatically boost our personal and professional skills? I (your host) embarked on an introspective journey, spurred by my alarmingly low empathy score, and today, I'll be sharing this transformative experience with you. We're going to discuss how self-awareness is key to improving conversation skills, public speaking, selling skills, and customer service. Throughout this episode, we will open up about my personal struggles with empathy, the lessons learned during the pandemic, and the positive changes self-awareness engendered in my work culture. But it doesn't stop there! I've also got some practical strategies for you, including a 90-day listening chat challenge and tips on effective journaling. Brace yourself for an engaging conversation about self-awareness, empathy, and emotional intelligence, and walk away with proven tips and strategies to better understand yourself and improve your personal and professional life. If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Has anyone ever pointed out a trait you weren't aware you possessed? People's lack of self-awareness often becomes a topic of discussion; we aim to change that narrative in this episode. We share the importance of practicing self-awareness and how asking the right questions can be the catalyst to a fulfilling journey of self-discovery. The art of inquiring open-ended questions helps avoid confrontations and paves the way for meaningful dialogues, prompting you to not only look at yourself but also understand your interactions with everything and everyone around you.Imagine having a toolkit of transformative questions that you could use in various scenarios to enhance your self-awareness. We present three such questions - the first one nudges you to learn from your experiences, the second one makes you consider what you've discovered about yourself, and the third propels you into action based on your newfound understanding. These introspective inquiries can solidify your self-awareness, fostering personal development. Join us, and initiate a journey of self-awareness that begins with thoughtful questioning. Don't forget to tune in for our next episode where we'll explore activities and actions that supplement this journey. If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Get ready to revolutionize your workplace interactions with our enlightening discussion on conversation readiness, situational readiness, and creating engaging follow-up dialogues. This episode is brimming with practical examples and valuable insights, including an unexpected common ground found between a boss and subordinate, proving that work is not the only topic to bond over. Prepare to transform your relationships into less of a work task and more of a pleasant engagement.In the latter half of our discussion, we dive headfirst into the potentially unchartered waters of AI and its implications on the workplace. Clear the path of communication barriers as we unfold the vital role of emotional intelligence and conversation skills. We promise you, this episode is more than just a casual listen. It is a treasure trove for anyone looking to boost their communication prowess, build healthier relationships in the workplace, and equip themselves to ride the wave of changes AI is set to bring about. Buckle up to enhance your conversation readiness, situational readiness, and the art of meaningful follow-ups. Let's get started! If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Ready to challenge your self-perceptions? Prepare to have your understanding of self-awareness turned upside down as we uncover the truth that only a mere 10% of us are genuinely self-aware, despite a staggering 95% of people believing they are. We uncover the truth behind embellished narratives and emotional interpretations, with a focus on how these distortions can lead to missed opportunities, as highlighted by a job interview scenario that took a wrong turn due to a lack of self-awareness. Let's delve deeper into the nuances of communication and the pivotal role self-awareness plays in shaping our conversations. We shed light on the power of the right word choice and the manner of approach, with a compelling real-life example of a parent upset over their son's benching in a basketball game. Additionally, we tackle a prevalent challenge in the training realm - attendees losing focus. Buckle up for a stimulating discussion that could potentially revolutionize your perception and self-awareness! If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
How can you stand out in today's cutthroat sales environment? How can you expertly capture and keep the attention of potential customers in this digital age where distractions are endless?" In today's episode, we thoroughly tackle these pressing questions, peeling back the layers of modern sales techniques and strategies. We delve into the importance of becoming a subject matter expert and how this can be the make-or-break factor in differentiating you from the cluster of salespeople out there. We also examine why your messaging matters, how to effectively deliver it, and why sales, despite its inherent challenges, can be a truly rewarding pursuit.Taking a step further, we introduce an exciting initiative - the Sales Coaching Circles. This vibrant community is designed for both sales professionals and sales leaders, fostering a platform to share best practices, innovative ideas, and to fortify sales strategies. Get More Info here: https://form.jotform.com/232352946308054We discuss the variety of topics to be covered, ranging from selling, sales management, to sales strategy, along with the opportunity to learn from a host of seasoned guest speakers. Sales Coaching Circles is more than just a community, it's a powerful movement where like-minded sales enthusiasts can harness collective wisdom to excel in their sales journey. For information on how to join this transformative community, follow the link provided within the episode. Let's saturate sales with innovation and success! If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Imagine the power of transforming tough conversations into opportunities for growth and inspiration. This episode brings you the tools to do just that, as we unravel the art of employing powerful questioning skills and reframing techniques. Drawing from practices prevalent in marriage counseling and self-coaching, we lay out a roadmap to find that elusive silver lining in every challenging scenario. Posing self-actualized questions, we demonstrate how you can shift your mindset to overcome hurdles and turn the tables even in the most distressing situations.We also reveal why the key to motivating and inspiring your team lies in understanding their goals and aspirations. By drawing parallels from real-life situations and using hypothetical scenarios, we demonstrate a unique approach to engage with individuals beyond their emotional baggage. As we discuss the concept of 'coaching champions', we delve into how this strategy can transform the dynamics of your team. Learn how to not only resolve issues but also solidify teamwork, enhance collaboration, and strengthen communication within your work environment. Tune into this episode and revolutionize your communication skills and team dynamics.Start a coaching champion program today. This will alleviate organizations challenges as well as each leader's frustrations with managing and motivating teams today. If you'd like information on our coaching champion program fill out this form: https://form.jotform.com/231173768765063 If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Imagine how much your workplace culture could transform if everyone adopted the mindset of a "coaching champion". Today, we're taking you on a journey - through stories from our favorite local restaurants to the insights we've distilled from decades of teaching people how to coach - to explore the power of positive conversations and the role of a coaching champion in fostering a healthier work environment.We share an impactful tale from the Black Oak Inn, where a single negative review sparked a wave of support and praise from the community. This powerful story demonstrates how the narrative of an establishment can be shaped and impacted by conversations. Then, we segue into introducing the concept of a "coaching champion". Drawing inspiration from a young woman at the Bear Trap who transformed from a shy teenager to a confident individual through positive reinforcement, we highlight the need for more coaching champions who promote positivity and protect workplace culture. So buckle up and tune in, because this episode is all about understanding how you can make a difference in your workplace and contribute to a more positive environment.Start a coaching champion program today. This will alleviate organizations challenges as well as each leader's frustrations with managing and motivating teams today. If you'd like information on our coaching champion program fill out this form: https://form.jotform.com/231173768765063 If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Prepare for a mind-expanding discussion with our special guest, Julie Winkle Giulioni, author of "Promotions Are So Yesterday," as we delve into the fascinating intersection of technology and conversation in the workplace. How will AI change the way we engage in human touch-based coaching? We'll find out. Together, we'll confront the tough realities of workplace communication, stressing the vital significance of preparation, situational awareness, and follow-up conversations. We'll bring this to life with a real-life example of a strained boss-subordinate relationship, revealing how shared personal interests can pave the way for better communication.Looking to improve your conversational skills for effective communication? You're in the right place. Regardless of whether you're an employer or an employee, you'll understand why genuinely listening to others can be a game-changer when it comes to communication and teamwork in the workplace. We'll also discuss three strategies that can revolutionize your workplace in the AI era - conversation readiness, situational readiness, and conversation follow-up. These aren't mere tips, but crucial survival strategies for an AI-driven future. Don't miss out on this enlightening conversation! If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Imagine being a salesperson performing at 150% of your goal - sounds inspiring, doesn't it? Strap in as we navigate the thrilling world of sales optimization and learn from the success of Dave Stevens, a sales superstar who truly mastered the art of sales. This episode is your golden ticket to understanding three main optimizers: self-awareness, self-honesty, and self-improvement. And the best part? You get to be a fly on the wall during a riveting encounter with a financial services organization, where their VP of Sales tried to flex his control muscle, illustrating the essence of self-honesty for sales optimization.But that's not all! We're going to challenge you further by tackling the concept of self-improvement. Sales optimization isn't just about market conditions, but also about comprehending your numbers and the ego roadblocks that can halt growth. Hear how one organization is nailing their sales opportunities amidst supply chain issues by focusing on what they can control. This episode is your chance to develop a mindset of self-perspective and elevate your sales game to sky-high levels. Brace yourself for insights that can revolutionize your sales performance - right here, right now! If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Are you tired of missing your sales targets despite endless hours of training? It's time to face the truth and confront the real reasons behind your shortcomings. In a brutally candid conversation, I expose the harsh realities of the sales profession that I have personally experienced over my 31-year journey. This episode promises to offer a fresh perspective on why salespeople fail to meet their sales numbers, and it's not about the external circumstances we often blame.We shed light on the three critical elements that most sales representatives overlook - reality, self-awareness, and practice. I share fascinating insights on how practicing the art of sales, cultivating self-awareness, and dealing with reality can significantly boost your sales performance. The episode also delves into the role of CRM systems and the resistance sales reps often show in acknowledging their flaws. You're in for a wake-up call, so get ready to question the status quo and explore the unvarnished truth about sales.Get More Info on the Sales Coaching Loop: https://form.jotform.com/231963704708057 If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
What's the secret to thriving in the modern workplace? The answer isn't in your skill set, but your conversation readiness. Today, we engage in a critical discussion about the importance of conversation readiness and its profound impact on our relationships at work. Drawing on alarming statistics from McKinsey and Tasha Eurich's New York Times bestseller, we demystify how a deficiency in conversation readiness has 41% of people seeking new jobs, while self-awareness remains abysmally low at just 10%. But fear not, we also explore the concept of emotional listening, revealing how this unappreciated skill could revolutionize the way we communicate.----------------------------------------------------------------------------------------------------Handout Link: https://drive.google.com/file/d/1O7wXzW5YXctDbg_NVPXx3MjRJ1G8g8KU/view?usp=sharing---------------------------------------------------------------------------------------------------Imagine a workplace culture where open, meaningful conversations are the norm, and feedback is a tool for growth, not a cause for fear. Sounds dreamy? We share insights from McKinsey that unveil the transformative power of effective communication and feedback in shaping team dynamics. We discuss how to navigate difficult conversations constructively, offer feedback that nurtures growth, and the secret weapon—giving someone the choice to change in challenging situations. Leadership isn't just about giving orders—it's about creating trust and fostering understanding. We delve into the destructive emotional impacts of defensive leadership and how conversation readiness either builds or breaks trust within teams. Listen as we teach you how to nurture conversation readiness and use our own strengths to communicate effectively with others. What's more, we reveal how active listening can diffuse conflict and lead to more accurate communication. So tune in, and let's start changing the way we converse in our everyday lives. This isn't just an insightful conversation—it's a conversation that could change the course of your professional and personal life. If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Ever wonder how the rise of AI and the recent chat and GPT innovation explosion is changing the playing field for leaders and talent development? Are you ready to upgrade your conversational skills for this bold new landscape? Join us as we dive deep into the heart of this technological innovation revolution and its impact on leadership and communication. We share invaluable insights and practical tips on how leaders can navigate sensitive conversations in these challenging times, especially when dealing with fears and anxieties related to AI.In this crucial conversation, we also grapple with the looming fears of AI replacing jobs. Through real-life anecdotes from the learning and development space, we illuminate these fears but also reframe the narrative around AI. Instead of viewing AI as a threat, we explore how it can be seen as a transformative tool that changes the way we work. This episode is an essential listen for leaders and individuals who want to understand the power of AI and how to navigate conversations about it. If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Have you ever wondered how to truly master the art of giving and receiving feedback? Look no further, as we wrap up our feedback series by diving into the three lives of feedback: before, during, and after the conversation. We'll discuss how to set expectations, use language and mindset to create momentum, and acknowledge progress after the fact.Join us for this enlightening discussion where we'll explore techniques like permission plus the sword, getting feedback before providing it, and adopting an opportunity mindset. We'll also share insights on the importance of calling people into the office to praise their work, which opens the door for further conversations about negative attitudes. Don't miss out on this invaluable conversation to help you foster more productive and meaningful relationships in your personal and professional life. If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
What if we told you that self-awareness and personal responsibility could be the key to improving your financial well-being? In a recent conversation with a young lady frustrated by the lack of raises and bonuses at her company, I challenged her to examine her own decisions and consider if personal changes might make a difference in her life.We also discuss the fine line between a company's responsibility to provide a safe and secure workplace and an individual's financial situation. Leadership in any organization has to make tough choices for the greater good, which can sometimes be clouded by emotions. Join us in this eye-opening conversation as we explore the importance of self-awareness and personal responsibility, and how taking charge of our own lives can lead to a better financial future. If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here
Subscriber-only episodeEver struggled to deliver feedback while maintaining a calm emotional state? What if you could master effective feedback techniques that include inclusive language and an inviting approach? In this enlightening episode, our discussion revolves around the art of providing constructive criticism, as well as understanding the reactions and motivations of those receiving feedback. We share examples that demonstrate the power of using positive language and open posture, and introduce the six words 'we share opportunity' along with the word 'and', to help you give feedback that focuses on the recipient's perspective.Expanding on this, we delve into the importance of self-awareness and empathy when delivering feedback. By recognizing our own motivators and those of others around us, we can enhance our understanding of why people react to feedback in different ways. We explore giving feedback in a positive and opportunistic manner, and shed light on navigating conflicts in a healthy and empathetic way. Don't miss out on these valuable insights that can transform your communication and feedback skills! If you are looking for a way to strengthen your organization ask about our Coaching Champion Certification program where we take everyday employees and use everyday conversations to strengthen the organization's culture, Coaching Champions inspire and motivate others and professionally challenge those who struggle with positivityGet More info Here: click here