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You asked for it, so you got it! We decided to wrap up the The Elegant Pivot Series with a final bring-it-all-together conversation. My daughter, Jen and I have been exploring the five principles in my book, “The Elegant Pivot: An Inspired Move for Navigating Corporate Politics”. While the subtitle may refer to “corporate politics”, my readers are telling me it applies to much, much more. As a refresher, here are the five principles along with the past podcasts we have done. 1: Discern Signal from Noise2: Focus on what You Want3: Take Nothing Personally4: Master Your Stories5: Develop A Sense of InquiryJen and I have been working together for several years, and given that we are mother/daughter, we get lots of opportunities to encounter some personal politics. The Elegant Pivot, which is about how to assume positive intent, is a really powerful tool to use -- if you can get out of your own way. We've had so much fun having these conversations, because we’ve been applying the principles in the book with each other. We even encountered some live-and-real-time mother/daughter moments about how we have gotten in our own way, and how we navigated some of our difficult conversations. In this wrap up, we dive deep into the trickiest character in the book, Fighting Francis. That’s the situation where someone truly has it out for you. When I ask people about assuming positive intent, and where it works for them, they say, “I'm okay to assume positive intent if I don't think they're out to get me, but if I think the other person has negative intent or is out to get me, I just can’t do it. I am going to assume the worst.” I get it and I’ve been there. I still have found that assuming positive intent works wonders and in this conversation, we talk through some practical situations that ended well – and give some strategies for how to use the five principles to navigate the dreaded Fighting Francis.I would love to hear what you like about this conversation. All you have to do is go to the podcast page on my website at and click the “send a voicemail button” on the right-hand side of the page. Super easy to do and it helps me know what to bring you in future episodes.  Of course, also share this episode with your colleagues and friends. I hope you enjoy this episode. 
We are finishing up a series that I've been doing with my coworker, colleague, and daughter, Jen Maneely with my book “The Elegant Pivot”. This is a book I wrote and published in 2001. We've been following the five main principles of the elegant pivot around how to assume positive intent. The fifth principle is to develop a spirit of inquiry. And if you haven’t read my book, or need a refresher on the five principles, they are:1: Discern Signal from Noise2: Focus on what You Want3: Take Nothing Personally4: Master Your Stories5: Develop A Sense of InquiryAnd boy, did we dive in today on that. My daughter and I actually had a couple of daughter and mommy moments or mommy daughter moments, however you want to put that, where we discovered where some of our patterns come from, and what patterns have to do with asking questions. So, we went into everything from how to ask a good question, how to not interrogate somebody, how to recognize when you're feeling vulnerable, and more.  I hope you enjoy this podcast and I hope you enjoyed this series as well with Jen Maneely.
In my latest podcast episode, I again welcome daughter and colleague Jen Maneely. We are continuing our series on The Elegant Pivot. In this episode, we talked about the Chapter titled Master Your Stories.  We had SO many stories about making up stories. All too often, we think we know what the other person is thinking or why they said something. More often than not, we are missing the full picture. In fact, I would dare say we never have the full picture, because we can’t truly get inside someone else’s head.  The problem with making up stories is when we act on them as if they are true. I’ve done this myself way too many times to count, often with hilarious results. We tell a couple of those types of stories. But we also talked about situations where our stories caused us grief.  Making up stories about why something is happening or why someone is doing something is completely natural. Getting invested in those stories as if they are true – rather than treating them like the theories that they are – is at the root of many of our breakdowns.  Assuming positive intent is the best move I know to interrupt the cycle. It’s a simple move – but as my book explains, certainly not easy. We get very real in this episode about the challenges of moving from believing our stories to testing our stories.  I would love to hear what you like about this conversation. All you have to do is go to the podcast page on my website at and click the “send a voicemail button” on the right-hand side of the page. Super easy to do and it helps me know what to bring you in future episodes.  Of course, also share this episode with your colleagues and friends. I hope you enjoy this episode. Additional TopicsWe are always going to tell a story, can we not be invested in the story?Being invested in the story means we can’t change itContext matters in the creation of our stories.Instead of making up a story about a situation, when we get an opportunity, we can go ask questions to see what is really going on.A lot of our stories come from fear.Mastering our stories is a journey and overriding our natural instinct is part of the journey, certainly not the easiest part of the journey.What you accuse people of is what you do. Which is a hard pill to swallow.A great question is “How is this useful, what does this lead to?”Language is generative, “What am I generating?” The Story I’m Making up is…How do we master and rewrite our stories?Additional LinksWater Logic: Edward De BonoThe Elegant Pivot Book The Elegant Pivot Workbook Guest Contact Info:Website: Email: 
My guest for this episode is Robyn Schiller. It was two years ago that I reached out to her husband Warwick Schiller to be a guest on my podcast. He’s a very well-known horse trainer with an extensive video subscription library. Then, a year ago, I got to meet Robyn (and Warwick in person) at the Cactus Reining Classic. We visited after I had gotten to see Robyn ride her reining horse in the show. She mentioned that she used to be in the corporate world, in Human Resources, which definitely made me very interested to talk to her. I invited Robyn on the podcast because there is always more to success than meets the eye – whether we are talking about her performance in the arena, or in the business that she and Warwick run together. Robyn is the behind-the-scenes force that get things done in their business.  Soon, she will also be offering her wisdom alongside Warwick at a clinic they are doing in Australia titled Resolving Anxiety in Horses and Humans Masterclass. She previewed some of what she will be teaching in this podcast, especially about how our survival brain can get activated and what we can do about that.  One of the themes of this conversation was making the unseen visible to others. The magic is often in understanding that behind the slick surface, there is always more than meets the eye. Our conversation ranged among many topics, dancing between horses and humans and especially what we have in common and what we can learn from each other.  There is so much wisdom in this podcast – especially at the end – and if you come away with nothing else, you will learn how it’s the little things that add up to the big things. Guest contact information:
My guest for this episode is Geoff Saab, author of the newly published book Low Risk Rules, A Wealth Preservation Manifesto. If the word “manifesto” gets your attention, that’s exactly what Geoff was hoping for. He really does have a point of view on how to preserve wealth. His ideas apply to all of us, even though he wrote the book primarily for entrepreneurs who had sold their business.   Our conversation covered a lot of territory. One of the main themes of Geoff’s book and clearly, in his work with clients, is conviction. He has a point of view on the value of understanding and believing in the companies in which his clients invest. More importantly, he believes in going slow to go fast. His back to basics approach is both unusual and refreshing.  Geoff Saab is a wealth manager who has held various positions in tax, estate planning, and insurance, and now serves clients as a portfolio manager within an investment counsel firm. He spent over a decade working in a single family office, advocating directly on behalf of his clients. With his unique experience of working as both a wealth management industry insider and outsider, he has gained a deep understanding of how the industry works (and doesn’t work) for clients.  Disclaimer: This podcast is for information and entertainment purposes only. It is not intended to form the basis for any offer for any investment product. There are risks involved in any investment product. Additional Topics:·       So you sold your business, now what? Where do you invest your money?·       Entrepreneurs are living so much in risk, it’s hard for them to know anything different. ·       Investment doesn’t have to be risky ·       What do you do with huge blocks of time that you didn’t have before?·       Prestigious, Exclusive Investments aren’t always what you bargained for·       “Cool” investments aren’t always about you making money as much as it’s just something               cool to be a part of.·       Concept of conviction ·       When the whole world is going crazy, do you believe in what you own?·       Build your portfolio through concept of conviction·       Changing the mindset of your portfolio looking at it as a safety net. ·       Basic fundamentals are the core of what makes the little things the big things·       What you keep out is as important as what you let in Contact:
In my latest podcast episode, I again welcome daughter and colleague Jen Maneely. We are continuing our series on The Elegant Pivot, this time to dive into the practice of taking nothing personally. When a mother and daughter sit down to talk about taking nothing personally, anything can happen.  If we had tried to have this conversation a few years ago, it would have been like navigating a minefield. We would have tried to avoid each other’s hot buttons and not hurt the other’s feelings. Not so in this podcast. Instead, this conversation is full of productive tips on what to do in place of taking things personally, like pocket questions.I love pocket questions. A pocket question is a premeditated question to ask instead of the reaction you typically have. They are a way to interrupt predicable patterns and open the door to something new. We go over several examples in this conversation, as well as some scenarios that show you ways to assume positive intent – even in circumstances where the it’s clear the other person might not have positive intent.
Don’t think about a big, purple elephant with white polka dots and a pink tail. How did you do? First you had to think about it to not think about it. That’s the point of the principle from chapter 9 in The Elegant Pivot: Focus on What You Want.   This week, Jen Maneely joins me again to share our stories on our successes and failures in applying this principle in real life. We never know where one of these conversations is going to take us. We both had a number of insights as we worked through several of our own situations, especially one we debriefed at the end of this podcast. If you have been trying to assume positive intent and found it more difficult than you expected, listening to this conversation will be worth your time. Not only will you give yourself a break – because it’s harder than it looks – you will come away with a few tactics that make it just a little easier to get curious instead of defensive.  Additional Links The Elegant Pivot Book The Elegant Pivot Workbook Guest Contact Info:Website: Email:  
My guest for this week’s podcast is Nahshon Cook. We spoke last year in a very memorable conversation. Over the last twelve months, much has changed. He is now an author. His book is titled Being With Horses, and it was my most gifted book over the last year. He has also begun teaching intensives at his barn for horses and their people. As word of his gifts has spread, he is riding the wave of being more well known, which gives him an opportunity to personally grow in ways serve his horses and clients at an even higher level.  Nahshon’s book is a series of essays and poems and this conversation has that same feeling to it. I intentionally gave him a lot of space to riff on many topics, which created a necklace full of pearls of wisdom. I will listen and relisten to this conversation, because I learn something new every time.  Topics:Nahshon’s Book: Being with Horses: Meditation The breath helps us find the courage to own our own suffering Breath can be a bridge to helping us heal and be free of our trauma Trauma is the residue of the hurt that happened to you that you hold on to The only thing beyond freedom is equality There is nothing as powerful as a changed mind Mistakes: We can’t get to where we are going unless we learn how to get there We are all doing the best that we can do, but sometimes the best we can do at a moment may not be good enough for where we need to be, and we have to walk away.  It’s not what we ask others to do, it’s what they THINK we are going to ask them to do. Awareness can be a powerful tool How easy it is to be disconnected from the natural world from the modern world  Creating space in ourselves is important for connection.  Disconnecting from breath is creating survival mode You can only give to someone else what you give to yourself Greatest hurts come from own expectations Relaxation can’t be forced. Telling someone to relax doesn’t make them relaxed. Them finding a place of relaxation is the real answer. What are the steps to relaxing? You can’t relax until you surrender and surrendering is vulnerability Having the courage to change course Fighting right and wrong, someone has to lose and if we don’t fight that war, no one has to lose. We are running out of time The radical ideas of giving a horse a voice How do we get this timeless construct in a construct of time? PresenceAdditional LinksBeing with Horses: By Nahshon Cook 
Remember those old radios, where you turned the dial, navigating through the noise of static? Up and down the spectrum, turn the dial a little this way and then a little that way, until finally, we find music or a person talking. That’s when you know you found the signal. Actually, new car radios also have noise and signal, but the new technology makes it easier to quickly find the channel. Recently, I had a lot of noise while purchasing a new car. Well, isn’t the process usually full of noise? But this time, it wasn’t the pushy sales guy, or the endless back and forth, or the super-duper financing offer that created the noise.  It was the chatter in my head, causing me several moments of surprising indecision.  This week, my podcast series on the book The Elegant Pivot continues with the latest episode titled Discern Signal From Noise. Jen Maneely joins me again to have a deep conversation about the first principle in the book. In this conversation, we share many of our struggles – and victories – in learning to parse through the noise to find clarity. Principles only work if you can apply them in real life, and this episode offers many examples of how to recalibrate your internal guidance system to work for you instead of against you. Topics: Discerning signal from noise 1st of the five principles What is the monkey brain chatter vs. What is real Assuming positive intent is really easy when we know that the other person has positive intent. Conceptually, it’s easy to understand the difference. In the heat of the moment, it’s not always so clear.  Negative/Positive Pole learned from Bruce Anderson. The charge of electricity between car batteries. Signal: Jen describes what it is like for her, there is a physical sensation that happens Alignment vs. Unalignment, congruent vs. Incongruent Incongruence in corporate world  Owning fear can be a good thing when you are building trust and connection Incongruence in relationships can create a lot of noise FINE does not need to be in our vocabulary anymore.  Fine means I don’t have any problems I want to share at the moment.  The signal lets us know something is going on, noise is our interpretation of the signal that can come from our own insecurities, worries, made up stories, etc.  Lack of transparency in corporations, there are a lot of things that happen behind closed doors.  Noise comes in when people start worrying about their jobs. How can corporations balance out the people’s concern with what they cannot talk openly yet? Additional Links The Elegant Pivot Book The Elegant Pivot Workbook The Unbreakable Boundaries Podcast Episode #16 Mentioned in Podcast: How a moment of vulnerability changed everything Contact Email: 
Conflict is necessary for true change. Wait – did I just say that? Does the idea of conflict make you cringe? Come be a fly on the wall in my conversation with Kendall Lyman of The Highlands Group. We started this conversation talking about “mining for conflict” when leading change and this conversation took off from there.Kendall is the co - author of the book Change the Way You Change 5 Roles of Leaders Who Accelerate Business Performance. We had a wide-ranging conversation on why change is so difficult and why leading change is even harder. Kendall has had a lifetime of experiences to inform his approach, and it’s clear in this conversation that he is someone who learns and re-learns from his experiences. He’s also quite gifted at sharing his perspectives, as you will hear in this conversation.Kendall is the founder of The Highlands Group. —a consulting firm specializing in strategy, organizational change, and leadership development. Kendall has been blessed to consult with a wide array of organizations ranging from Fortune 500 to small and midsize firms. He has worked across diverse industries such as oil and gas, lodging, government, and manufacturing helping leaders around the world to navigate change, improve employee engagement, and transform culture.There is so much more to Kendall than this short bio and I highly suggest you visit his website at www.highlandsgrp.comAdditional Topics:Mining for conflict in business leadership The cost of changing: Emotional cycle of change What is one thing you need to move forward? Conflict happens whether you are participating or not, so we might as well find it and look at it.  Getting one “Get out of jail free” card: Overcome the unwillingness to not speak truth to power Change happens inside out, or change happens inside in. Corporate atmosphere: get on board or get out WIIFM (What’s in it for me) Dealing with the Me, We, and They issues The rule of having to hear something 7-10 times, in different ways In the absence of information, we have to assume the worst People don’t need us to solve their problems, but they do need to be seen and heard Do not take what is mine to give Leadership: What you do versus what you ownContact Information:Website: Links:Change the Way you Change! 5 Roles of Leaders who Accelerate Business Performance
For this episode, we are doing something completely different. I am starting a series on my book, “The Elegant Pivot” with the help of Jennifer Maneely. Jen is a thought leader in the addiction community and specializes in helping parents set boundaries with their adult children who are caught up in drugs and alcohol. Having been a student of her own mind and now a sponsor in the addition community for fifteen years, she has keen insights into how our minds work. That’s why I turn to her again and again to help me arrest my brain when it’s jumping to conclusions.In this episode, we discuss the Ladder of Inference, which is the subject of Chapter Two of “The Elegant Pivot.” and how we jump up the ladder of inference going from our facts to our fears. This conversation is rich with stories of understanding that no matter what, we are going to make up stories…and they are going to be wrong. That is the point of needing to pivot. 
My guest for this episode is Kira Higgs, author, facilitator, strategist. If you have ever had something happen to you that made you feel out of control, you need to listen to this conversation. We started with a serious bicycle accident that Kira many years ago that was one of those life defining moments. Listen to how she made choices to navigate through her recovery. It’s a masterclass in wisdom about what we can change and what we cannot change. The whole conversation is a masterclass – about her wisdom in facilitation, calling out what she sees and helping others get clarity on their thinking. You can’t help but get clarity for yourself in this conversation. Here’s a little about Kira. Kira has been a leader of leaders since the early days of her career. She guides innovative thinking during strategy development, leaning heavily into principles of structural dynamics. As a certified Structural Consultant, Kira unlocks the ideas and vision of her clients to construct clear paths forward. I believe this conversation will help you in your path forward. Enjoy this conversation with Kira Higgs. 
Diane has practical ways to help us to help ourselves to help the Earth. Her real passion is finding choice in what we buy and how we choose to buy, so that we don’t destroy the planet we live on.  Our conversation started with her role in working with Richard Branson, who has been in the news lately thanks to the Virgin Galactic space flight. She has in interesting take on what drives him to make space flight available.  We had several themes in this conversation, which revolved around her passion for the planet. One theme was choice, and showing all of us how much choice we have. Another was around animals, and especially sea life. She has a clear affinity for dolphins, whales, and so forth. She also deeply understands what it takes to get behind the story on where the products that make modern life possible come from.  Here’s what she has to say about herself:   Diane Osgood is an authority on sustainable and ethical products. For over thirty years, she’s helped companies innovate to manufacture and sell sustainable stuff that’s better for the planet. She knows the tricks, tips, and strategies that can help shoppers align the contents of their shopping basket with what matters most to them. 
Sometimes, you read a book and the lessons stay with you long after you’ve finished the book. That’s what happened for me after I read Terri Tomoff’s book The Focused Fight-A Childhood Cancer Journey: From Mayhem to Miracles. I had the honor of watching this book unfold last year. Terri and I were in the writing in community group through Akimbo where we wrote daily and shared blurbs, plus offered each other encouragement. No one offered more hope and encouragement than Terri, which will not surprise you after you listen to this conversation.We started with her history of going behind the iron curtain as a teenager to win two races in the Polish Olympics. Terri has continued to be an athlete through her life – and her “all things are possible” mindset helped carry her through the battles of her son Ryan’s 5 battles with cancer, including 3 occurrences of leukemia. When you listen to the conversation, you will quickly realize that this is a story of leadership at its very essence. Terri not only understands how to receive help, which is my definition of leadership, she also knows how to give it. And boy, does she know how to rally resources. Terri’s shares many of her philosophies in this conversation. Creating a team is number one. She also shares some of the finer points of delegation and how she manages to be optimistic and find the blessings in the most dire of circumstances. Her stories inspired me and I think you will be inspired as well. The book is a gift to anyone who has been handed more than they think they can handle – and it’s a gift to those who want to be better able to recognize their blessings. I will tell you this – Terri Tomoff is the kind of person you want on your team, and she’s allowed us the chance to experience her hope and inspiration through this book. And stay tuned, she is blogging regularly and writing another book about Manufacturing Sunshine.
Sometimes when I’m watching a movie based on real life disasters, like Titanic or The Perfect Storm, I find myself yelling at characters on the screen to STOP. Wait another day! You don’t want the story to end this way! Of course, the people in these stories did not set out expecting the worst. They set out expecting their skills to be up for the challenges that awaited them. In this podcast, Peter Barr tells of a harrowing adventure he had on a mountain in Nevada last December. In this case, we are not watching a movie. It’s real. The main character in the story is actually taking us through the adventure, so we know it ends up ok. Nonetheless, I found myself listening back to this story with a part of me wanting to tell him to turn back! Peter, wait another day!There was another part of me that wanted to understand his choices. When Peter and his wife Allison decided to live a life of adventure from their RV last summer, they chose to test themselves on many fronts. Where it’s common in the modern world for us to avoid trouble and inconvenience, Peter and Allison have recognized that every challenge makes them a little better under pressure.In our first podcast from last August, Peter talked about his dreams of making the most of his life and putting his love of getting up to high places front and center. I was thrilled to get a chance to hear how it’s going, and I think you will be too. This conversation is filled with lessons on how to use pressure as a catalyst for personal growth and the development of skills.  Peter has captured his love of high places in his recently released book “Exploring North Carolina’s Lookout Towers”. It’s a beautiful book, full of magnificent pictures, compelling stories, and practical hiking information.I think you are really going to enjoy this conversation.
Every year, the Masters Water Ski tournament is held in Callaway Gardens in Pine Mountain Georgia. It is THE most prestigious tournament in water skiing. This year, my friend Cyndi Benzel was chief judge and asked me to be the judge’s assistant. During the officials meeting the first night we got there, I ran into Tyler just to say hi. We have been connected on Linkedin for years -  because water skiing is that kind of sport. You just connect with everyone involved in the sport.  Somehow Tyler and I started talking business and leadership and books that changed our lives.It was one of those moments where I wanted to capture the conversation – so we set the earliest date we could to record this podcast. This conversation gets going very quickly. Before we are five minutes into it, Tyler starts sharing some of his ideas on leadership and performance. He was deeply affected by Carol Dweck’s book Mindset and Annie Duke’s book Thinking in Bets. Both caused him to think differently – and act differently - and those themes are woven into this conversation. We also cover a lot of other ground on his thoughts on applying his life principles to investing and to sports.  Of course, the conversation would not have been complete if we didn’t talk about the Master’s and some of the incredible stories from the event a few weeks ago. One thing I learned without a doubt: Tyler pours his heart into giving every athlete their moment in the limelight. I also learned how he has spent his whole life preparing to be behind the mic, whether in water skiing or announcing football. I was captivated by his stories about he learned to be so good on the microphone.   Here’s what he has to say about himself. Tyler Boyd started water skiing as a child 30 years ago. His exceptional speaking skills gave him the motivation to become an announcer for water skiing events over ten years ago. For the last three years, he was the commentator for the Masters of Water Skiing. Tyler has also spent time announcing football events for Houston Baptist University. A licensed attorney, he brings exceptional speaking and negotiating skills to the table, along with a high level of focus, creativity, and value to every interaction. He stands out from the crowd by combining talent and passion in his professional pursuits. As a Houston attorney, he handles a wide range of legal issues in commercial, contract, business, and employment law. Tyler is a four-time USA National Water Ski Champion and remains active in the sport where he continues to compete. In his free time, Tyler enjoys traveling with his wife and three children, researching, skiing, diving, biking, and working out. 
When the shutdowns started happening last year, we all had to take our “engagement game” up to another level. Suddenly, our meetings became virtual. Once we mastered the “unmute” and “turn on video” buttons, we had to also master keeping people engaged without the benefit of being in the same room. We could no longer read body language…or yawns. Vernon Roberts started mastering virtual engagement before it was cool. He and I worked together in the 90’s, teaching accounting, banking, loan approvals and other dry topics. In that environment, Vernon brought life to the classroom. When he formed Evoke Virtual in 2003, he was ahead of his time.  As it often does, this conversation took many interesting turns; not surprisingly, it was engaging start to finish. He has so many tips and tricks, from setting context, using open ended questions, understanding our own interests in a conversation, to hearing what really matters to those we are talking to.  Vernon Roberts is an author, master instructor, coach and speaker. Vernon creates a positive learning environment and provides masterful coaching that allows participants to achieve rapid and permanent growth in their skills as communicators and presenters. Vernon coaches and consults face-to-face and virtually in the U.S., Europe, the Middle East, and Africa. Co-author of The Gift of Success and Happiness (Skyhorse Publishing, 2011), Vernon challenges readers to transform their lives by utilizing dynamic business process principles. He has also published in T+D magazine and client newsletters and delivered seminars on work-life balance to audiences in such institutions as the Wake Forest University Schools of Business. Vernon holds a B.A. in Economics/Business Administration from Western Maryland College (now McDaniel College) and an M.B.A. from Loyola University’s Sellinger School of Business and Management in Baltimore, Maryland. 
Michele Stowe has a thing or two to say about leading change. She also has a thing or two to say about a lot of the most joyous – and least fun – parts of corporate life. From the title of the podcast, it’s probably no surprise to you that Michele Stowe is also a self-described comic book nerd. In our conversation, she tells us about how and why she decided to leverage a comic book tool in her coaching repertoire. It’s the kind of thing that makes you tap your forehead and ask “Why didn’t I think of that?” If you have ever been through a corporate downsizing, whether on the receiving or “giving” end of it, her story about an early experience will hit home. Memories of several of my experiences came flooding back as she described her role, which happened very early in her career. I could just picture 22-year-old Michele wearing her only business suit telling bankers twice her age the reason their badge failed to operate that morning. The story shaped her in very important and useful ways, as we hear in this conversation. This podcast is like a master class in leadership development and change management – and in taking risks. One of my favorite quotes was this: “I can…try some experiments, fail, learn and try again, I can emerge to be someone completely different, I can emerge to be that someone that I was meant to be, or at least that I was meant to be for now.” Michele has also learned a LOT about true motivation and purpose from working in Mercy Housing, led for many years by Sr. Lillian Murphy, one of my favorite people ever. You can hear Michele a talk titled “Annie Get Your Nun”.  Here’s what Michele has to say about herself:  For over 20 years, Michele Stowe has been guiding individuals, teams, and leaders of a wide range of organizations to create authentic, equitable, and fulfilling change, producing real, sustainable proven results.  Born in the US and raised in Germany, where she also lived and worked for many years, Michele graduated from Dickinson College in Pennsylvania and earned her Master's Degree in Organizational Psychology at Columbia University. Following an executive career at Fortune 100 companies that spanned almost two decades, in industries ranging from real estate to pharmaceuticals, she executed a professional pivot into the nonprofit sector, and became Chief Operating Officer of Mercy Housing.  A self-described "leadership development junkie," her diverse experience in the for-profit sector - opportunities to leverage her multinational background - helped stoke her professional philosophy, but it was her time at Mercy Housing where it caught fire. One of many achievements, Michele created a comprehensive talent management program for the company's leaders that structured everything from onboarding to succession planning, all wrapped around the organization's core values. Five years ago, Michele brought her vast array of knowledge and experience to bear and founded SkyRocket LLC, a coaching and consulting service that leads clients through a dynamic and thought-provoking process. Drawing from her own C-Suite experience and incorporating research-based approaches that foster creativity and self-discovery, Michele is able to tap into the client's own resourcefulness to help them align and clarify goals, elicit solutions, and hold them responsible and accountable. Certified by the International Coaching Federation, Michele is also a Hogan Assessment practitioner and a highly sought-after speaker, offering these services to any size audience or venue through SkyRocket. 
Michael Cohen woke up to the possibilities of acupuncture when he was told he might not run again after a knee injury. His experience was so profound that he decided to dive deeply into acupuncture and Eastern medicine to learn what this different healing modality is all about. In his journey, he discovered that acupuncture is much more than a way to heal; it can also help enhance athletic performance. This conversation opened my eyes to some nuanced ways of thinking about energy, balance and harmony. 
For this episode, I’m speaking with Susan Robertson, founder and managing partner of Linceis Conscious Business. She is also the author of two books: REAL Leadership: Waken to Wisdom and her upcoming book, REAL Culture: The Catalyst for Conscious Business.Su and I have a long history together that covers a lot of different domains. Before Linceis Conscious Business, she was a founder along with her husband Barry of Stop at Nothing, who ran one of the deepest, most effective leadership programs I’ve ever seen or experienced. Well over 50% of the people who attended that program had positive changes to their lives afterwards, including me. After attending many of the Stop at Nothing programs, I eventually taught the program for about 10 years.With Linceis Conscious Business, she is taking her expertise in human development to a whole new level. When she works with teams, she helps them bring a whole new level of psychological safety and trust to bear – which then brings a new level of effectiveness to the team and to the whole culture. We covered so much in this conversation – starting with fear. You will hear the story of when I was sure Su was sending me out to be attacked by the Texas Chainsaw guy when the biggest risk was really mosquitoes. That would be mind created fear – and Su dives deep into what we can do to keep those fears from robbing our joy.She also shares some deep coaching wisdom with several stories with clients – names changed to protect the innocent of course.Here’s Su’s bio:Susan Robertson is the Co-Founder and CEO of Linceis Conscious Business Group, LLC (LCB). For over 31-years, Susan has worked with businesses worldwide focusing on executive leadership and cultural transformation. Susan is the author of REAL Leadership: Waken to Wisdom and her upcoming book, REAL Culture: The Catalyst for Conscious Business. Her passion is to support leaders, teams, and organizations helping them find their direction and purpose by becoming REAL. Simply put, the REAL methodology increases bottom-line performance. Susan believes companies can be both profitable and compassionate. Susan is a long-time meditator, she enjoys hiking in the Blue Ridge, and skiing in Vail with her stepchildren and grandchildren. There’s so much in here. You will want to listen to this one several times.I would love to hear what you like about this conversation. All you have to do is go to the podcast page on my website and click the “send a voicemail button” on the right-hand side of the page. Super easy to do and it helps me know what to bring you in future episodes.
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