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Wash Talk: The Carwash Podcast
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Wash Talk: The Carwash Podcast

Author: Babcox Media

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Wash Talk: The Carwash Podcast, created by Professional Carwashing & Detailing magazine, covers industry trends, ideas and strategies that will help make your carwash more profitable. Hear what carwash owners, operators, manufacturers and distributors have to say in our exclusive interviews and audio articles.
192 Episodes
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host Brian Ankney discusses with James Christian from Centaur Technology Advisors the concept of an IT concierge service. James explains that their service stems from frustrations with traditional IT vendors, leading them to partner with around 300 different organizations to provide tailored IT solutions for clients. This service includes sourcing the best IT providers for clients' specific needs without any extra cost to the clients, as they are compensated via commissions from the providers. James emphasizes the importance of acting as a client advisor and bringing a wealth of experience to help businesses, particularly car washes, utilize technology to become more scalable and efficient. They support businesses in managing their IT solutions and relationships with providers, aiming to make IT concerns less burdensome. James also highlights their role in aiding with internet setup for new locations, ensuring ongoing connectivity, and addressing cybersecurity threats. He notes the significant cost savings they can find for businesses during acquisitions by standardizing and consolidating IT services.
Host Rich DiPaolo is joined by Mack Ewing, director of strategic initiatives for Transchem Group, to delve into the recent acquisition of Transchem Group by OPW Vehicle Wash Solutions (VWS). Ewing explores the significance of this acquisition for Transchem and the opportunities it presents to their customers. Ewing also shares insights into the steps being taken to ensure a seamless integration into the OPW VWS family and what the future vision for collaboration with OPW VWS’s existing carwash brands positively impact the company’s ability to serve customers in various regions and vertical markets. The episode concludes with a glimpse into the exciting innovations and developments Transchem customers can anticipate because of this collaboration with OPW VWS and the transition process for existing Transchem customers and the benefits of Digital Mosaic, a technology platform.
Ryan and Sean McKenna of McKenna Capital and Hurricane Express Wash discuss how they've leveraged their knowledge and passion for real estate to create a successful business model that caters to passive investors. By pooling funds from investors, they acquire and develop express car washes, offering investors the benefits of real estate ownership—such as cash flow, equity upside, and tax advantages—without the direct management responsibilities. This model has not only allowed them to expand their business rapidly but also to provide a unique investment opportunity that combines the stability of real estate with the operational efficiencies and profitability of the car wash sector.
Host Rich DiPaolo welcomes Reuven Birnkrant, CEO of PetroCal Associates, a boutique real estate financing and brokerage firm specializing in carwashes, to discuss crucial aspects of ground leasing real estate for carwash operators.Birnkrant shares his experience as a real estate broker to address topics such as the impact of the remaining lease term on business valuation, the significance of lease structures like triple net leases, provisions for obtaining financing and recording leasehold mortgages, differences between right of first refusal, right of first offer, and purchase options, benefits of contingency periods for future development, and implications of assignment and sublease rights on the sale of the business. Listeners can expect valuable insights and expert perspectives on navigating the complexities of ground leasing real estate in the carwash industry.
Host Rich DiPaolo welcomes Stewart McClintic, owner of HQ98.com, to discuss the use of two-way radios in the carwash environment. The conversation covers McClintic's background and introduces HQ98.com. The focus then shifts to the integration of two-way radios, exploring how they enhance communication and coordination among carwash staff in a dynamic working environment. McClintic shares insights on recommended usage scenarios for two-way radios and discusses situations where they may not be the optimal choice. The conversation also delves into technological advancements, highlighting features and innovations in modern two-way radios that contribute to workflow efficiency and customer satisfaction. Also covered are strategies for staff training and onboarding, ensuring that employees are proficient in using two-way radios effectively. Looking to the future, McClintic outlines potential technologies, features and options on the horizon in communication devices, providing listeners with valuable insights into the evolving landscape. Join DiPaolo and McClintic in this illuminating conversation that goes beyond the carwash basics, offering a deep dive into the pivotal role of two-way radios in optimizing operations and enhancing customer experiences.
The interview between Brian Ankney and Noel Pena from Digital Recognition Network (DRN) covers various aspects of how license plate recognition (LPR) technology is being utilized, particularly in the car wash industry. Key points include: Overall, the interview highlights the innovative use of LPR technology in marketing, especially for the car wash industry, demonstrating how data-driven strategies can significantly improve customer acquisition and retention.
Host Brian Ankney sits down Greg Tischner from Fuji Electric in the Babcox Media studios for Professional Carwashing & Detailing’s Wash Talk.The interview provided insights into the technical aspects and importance of Variable Frequency Drives (VFDs) and touchscreens in carwash systems, emphasizing quality, reliability and advanced features as key factors in Fuji Electric's offerings.
Host Rich DiPaolo is joined by John-Michael Tamburro, managing director of Car Wash Advisory. In this episode, we explore the intricate world of Purchase Agreements within the carwash industry. Join us as we discuss key questions that shine a light on this crucial aspect of business transactions. In our conversation, we cover what a Purchase Agreement is and offer valuable advice for sellers reviewing it. We unravel the purposes of representations and warranties — essential elements in a Purchase Agreement. We also delve into the significance of the due diligence period and provide tips for ensuring a smooth process during this crucial phase. Tamburro also discusses the timing of the entire process, offering clarity on what to expect at each stage. Navigating the complexities of non-competes in the carwash industry is also discussed, providing insights and considerations. Join us for a deep dive into the intricacies of Purchase Agreements and gain valuable insights that can make a significant impact on your carwash business.
Host Rich DiPaolo welcomes Dave Hoffmann, CEO of Mammoth Holdings, back to the pod. In this episode, we dive into the state of the carwash industry and get some exciting updates from Mammoth Holdings. As 2023 came to a close, we explored the company's achievements toward its initial goals. Our discussion also delves into the current state of the carwash market and its impact on Mammoth Holdings' growth throughout the year. We explore how the fluctuating economy has influenced wash membership, and whether customer demands or expectations have undergone any significant changes.
In this Wash Talk interview, Phil Marquart from Dencar discusses the evolving landscape of carwash technology, focusing on the efficiency and effectiveness of automated systems versus human involvement.
Kyle Martin of Oasis Car Wash Systems sheds light on the current shift toward in-bay automatic tunnels. These systems have surged in popularity for their environmental and economic benefits, offering a more sustainable solution by reducing water usage compared to residential carwash practices. What's more, their design eliminates the need for attendants, allowing for round-the-clock service and slashing overhead costs, making them an attractive option for carwash owners. Martin provides recommendations for those considering an in-bay tunnel system as well as offers insight on customized apps, lighting and membership models.
In this episode of Professional Carwashing and Detailing’s Wash Talk, Brian Mattingly, discusses his journey with Welcomemat, a company focused on helping local businesses gain access to data. Mattingly highlights the evolution of Welcomemat from direct mail to digital marketing, emphasizing their entry into the carwash space through innovative solutions tied to point-of-sale software.
In this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo welcomes Clayton Clark, co-founder and COO of WhiteWater Express Car Wash. The discussion revolves around WhiteWater's notable achievement of opening its 100th location and covers topics such as WhiteWater's mission to be a top operator in the carwash market and how it has adapted to changing market conditions over the past two years. Other questions explore the chain's expansion in the last 12-24 months, the impacts of market saturation in their current regions, and their interest in building and acquiring in both existing and new markets. The episode concludes by addressing the specific markets that interest WhiteWater and providing information on how potential sellers or investors can connect with the chain.
Hosted by Brian Ankney, today's guest is Stuart Hammerschmidt from Shore Corporation. Dive into the discussion on water reclamation systems for car washes. Stuart breaks down the factors car wash owners should consider, highlighting scenarios where water reclamation makes sense and its environmental impact. Discover the unexpected journey into the solar panel cleaning business! Stuart shares the story of Rain Wash, a product initially designed for car cleaning, but found its niche in enhancing solar panel efficiency. Learn how this innovation could revolutionize solar panel maintenance, including the use of drones! Get an insider's view on building restoration and the fascinating project involving the cleaning of the US Capitol exterior. Stuart reveals the challenges faced and the unique techniques employed to maintain the iconic structure. The discussion takes a deep dive into graphene, the super material of the future! Stuart explains what graphene is, how it's made, and its potential applications in various industries, from electronics to construction. Explore the possibilities and challenges of incorporating graphene into everyday products.Don't miss out on this engaging and informative conversation about the evolving landscape of car washing, innovative cleaning solutions, and the incredible potential of graphene!
Host Brian Ankney is joined by Logan Lawson, the owner of Sensor Dynamix. Logan shares how his family background in carwashing and his technical education came together to build Sensor Dynamix.
Host Rich DiPaolo is joined by Brian Krusz, co-founder and director of growth and development at Sgt. Clean Car Wash. The conversation revolves around military veterans in the carwashing industry. Krusz discusses his personal experience as a Marine, his commitment to hiring and mentoring veterans, his involvement in 23rdveteran.org and much more. The episode also delves into Krusz's impactful trip to Poland and concludes with insights on how carwash owners and operators can best support veterans.
Jim McCarthy, the co-founder of J Squared Systems, join PC&D’s Brian Ankney in the Babcox Media studio.
Host Rich DiPaolo welcomes John Roush, CEO of Express Wash Concepts (EWC). The discussion focuses on EWC's recent securing of a $150 million incremental credit facility, led by MidCap Financial, and how these funds will be used. They delve into the challenges of obtaining financing in the current economic and industry climate and explore whether there's optimism for the near future. Express Wash Concepts' simultaneous focus on growth and operational excellence is also a key topic, with Roush sharing his perspective on what operational excellence means to his business. This episode also touches on the current state of the carwash market, particularly among leading conveyor carwash chains, providing insights into industry performance. The episode concludes by addressing the difficulties of scaling a conveyor carwash chain in 2023 and the reasons behind these challenges.
Host Rich DiPaolo is joined by Ben Branam from AutoBrite Company to dive into the exciting potential of building or converting to mini tunnels in the carwash industry. Branam explores why compact tunnels are being hailed as the "next big thing" and discusses the tradeoffs and benefits compared to traditional tunnels or in-bay automatics. Discover how mini tunnels ensure effective cleaning and gain insights into what's involved in converting from an IBA or self-serve to a compact tunnel and the expected downtime. Branam also discusses market segments and regions that would benefit most from embracing a smaller tunnel offering.
Host Rich DiPaolo interviews Brian Mattingly, the founder and CEO of Welcomemat. They discuss strategies for increasing member engagement, with a focus on identifying and retaining champion members.
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