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The Melting Pot with Dominic Monkhouse
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The Melting Pot with Dominic Monkhouse

Author: Dominic Monkhouse

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The Melting Pot is about a synergy of ideas and bringing REAL business knowledge to you. Join Dominic Monkhouse as he chats to and laughs with; best-selling authors, innovators, and top tech entrepreneurs. Exploring proven business strategies, outstanding cultures, and advice to keep you inspired. How do you really build great companies, powerful movements, and enduring brands?
180 Episodes
This episode of The Melting Pot is actually a recorded webinar we held called ‘The Four Foundations of World Class Marketing’ with Watertight marketing methodology creator, Bryony Thomas. Bryony cut her teeth as Divisional Director of Marketing for Experian before leaving to found her own company in 2008. She took everything she’d learned from doing business development i.e. getting on the phone and doing sales, and joined it up to create the concept called Watertight. The idea behind Watertight is that there’s no point filling your bucket unless you plug the holes first, otherwise your money will simply run out of the bottom. In this fabulous episode, Bryony walks us through some elements of her programme and in particular she asks, how would you steal your neighbour’s cat? Intrigued? Download and listen to find out how you can apply the Watertight marketing methodology to your own business. On today’s podcast:What is world-class marketing performance?The four foundations of healthy, and sustainable, sales flowFirst Flow Foundation – The Right WorkSecond Flow Foundation – Balanced RoutineThird Flow Foundation – Baseline RhythmFourth Flow Foundation – Maintain MomentumYour Marketing Flow ScoreLinks:Book: Watertight MarketingTwitter: @bryonythomasLinkedIn: Bryony ThomasWebsite:
If you’re a leader and you don’t have a coach, then you’re missing a trick. Ian Windle is group chairman at Vistage, a global peer board organisation. He's also a TEDx speaker, executive coach, team builder, author, podcast host. In this latest episode of The Melting Pot, Ian talks about his obsession with leadership, developing leaders, and having a growth mindset. He discusses building high performing teams, what being in a peer organisation like Vistage or YPO, or EO is like, and the value you get from being a part of it. He also shares what you can learn from being a member, and what you can take back into your own organisation, and how to solve problems, either in a peer organisation or with coaching. He also talks about building trust, why leaders need to show vulnerability, and how to create and cultivate a growth mindset. Finally, Ian has some questions that you as a leader should be asking of your executive team as we end 2021, about to enter 2022, as well as some great book recommendations. To hear all this and more, download and listen to the episode now. This is a fantastic chat, we’re sure you'll enjoy it too.On today’s podcast:The personal growth businessLeaders lose more oftenHow do you spend your time?Why you need a coachWhy peer groups workLinks:Book - The Leadership Map: The gritty guide to strategy that works and people who carePodcast - The Gritty Leaders ClubTwitter – @ianlivechangeLinkedIn – Ian WindleWebsite - Ian Windle,
If you worry about being irreplaceable in your business, then don’t miss Ari Meisel, the productivity coach entrepreneur, founder of Less Doing, and author of The Replaceable Founder, who’s helped thousands of clients achieve the art of less doing - less work, more results, more happiness. At 23, Ari thought he knew it all. He wasn’t open to criticism, he wasn’t open to feedback. Ari was working really hard, 18 hours a day, believing that was the path to fulfilment. He was working in construction, working in property development, was $3 million in debt, and then his world came to a shuddering halt. Diagnosed with Crohn’s disease, Ari found himself in the position where he could only work an hour a day. He couldn’t rely on his old work habits any more. He had to come up with a new system to keep him moving forward. And he did. To find out how he teaches coaches, entrepreneurs and CEOs around the world how to do less and live more, and to become replaceable in their organisations, don’t miss this latest episode. This is a fantastic conversation, we hope you enjoy it as much as we did. On today’s podcast:The Replaceable FounderThe unfortunate culture issueHow to find motivationWork life integrationThe secret of innovationLinks:Twitter – @arimeiselLinkedIn – Ari MeiselWebsite – Ari Meisel, - On Productivity - Ari MeiselBook - The Replaceable Founder  - Ari Meisel
If you want to improve the managers in your business, says Michael Bungay Stanier, do more coaching. You might think coaching equals being soft, but you couldn’t be further from the truth. “When I'm asked to talk about my philosophy of coaching I've got two words, and the words are Fierce Love.”Michael wrote the book on coaching, literally. The Coaching Habit is the biggest book on coaching this century. He is the go-to guy for anything coaching related - his 7 questions format has revolutionised coaching, and while we don’t necessarily talk about those today, they do feature. In this enlightening episode all about coaching, Michael, who’s also founder of Box of Crayons - a learning and development company helping organisations shift from advice-driven to curiosity-led, talks about his latest book - The Advice Trap. This conversation is full of fantastic insights from Michael on how to be a better coach, how to be a better leader, and how to encourage coaching inside your organisation. We hope you enjoy it as much as we did. On today’s podcast:The Coaching HabitThe need for social contracting when hiring a coachThe principles of coachingWhy ‘and what else?’ is the most powerful question to askThe power of staying curious a little bit longerThe advice trap
If you want to be better at leading a team. If you want to know how to lead a good decision making process. Or how to engage and inspire people to bring their full self to work. If you want to improve the culture in your business, then don’t miss Amy Edmondson on this week’s episode of The Melting Pot. Amy hasn’t just written the book on psychological safety in the workplace, Fearless Organization, she’s a global expert in organisational development. She’s taught the topic to countless Harvard MBA students for the last 25 years, in her role as Novartis Professor of Leadership and Management at the Harvard Business School.But why did Amy write the book and how did that Google project lead to one of the most globally revered books about the importance of psychological safety in the workplace? And why does Amy consider Pixar to be the poster child for psychological safety?Download and listen to find out what it takes for an organisation to build great leaders and psychological safety. And learn how you can develop and roleplay psychological safety while developing as a leader. This is a really fantastic conversation, we hope you enjoy it as much as we did. On today’s podcast:Amy and Google’s Project AristotleWhat is psychological safety?The 3 elements required to build psychological safetyWhy responding positively is so hardThe industrial age issue that persists todayLinks:TED Talk - Amy C. Edmondson Book - The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth Book - Extreme Teaming: Lessons in Complex, Cross-Sector Leadership Twitter – @AmyCEdmondsonLinkedIn – Amy EdmondsonWebsite – Amy C. Edmondson - Faculty & Research
Do you understand cash flow? As in, do you really understand your cash flow, or are you just saying yes because you know you ought to?Alan Miltz, co-founder of Cash Flow Story and co-author of Scaling Up has made it his life mission to help business owners not just understand cash flow, but to use it to avoid growing broke. Alan’s idea, The Power of One, is that if you incrementally changed your business by 1% or 1 day changes, how long would it take you to achieve your desired financial results? The Power of One, says Alan, is the code of your company. Why 1? Because everything Alan has developed one common theme - to make the complex simple. He wants business leaders and their teams to learn to love the numbers. “Revenue is vanity, Profit is Sanity and Cash is king.”Why might you listen to Alan? Because he’s the chartered accountant who co-wrote Vern Harnish’s book - Scaling Up Rockefeller Habits 2.0. In today’s episode Alan explains why you need a cash flow ladder for your products or customers. You need to know what the working capital and cash implications are of each dollar of revenue to that customer cohort or for that product. He also discusses the levers that the leadership team should be able to pull to improve cash flow. To find out more, check out the links to where Alan’s software resides. On today’s podcast:Cash flow storyThe 7 leversCash flow ladderThe power of oneLinks: - Scaling UpTwitter – @AlanMiltzLinkedIn – Alan MiltzWebsite – Alan Miltz,
If you’re looking for some inspiration to help you find your Super North Star, let Floyd Woodrow DCM MBE be your guide. Floyd is Managing Director and founder of Chrysalis Worldwide, a world-leading values-based organisation and owner of Quantum group. But as you may have guessed from his post-nominal letters he hasn’t always been a businessman. Floyd spent his formative years first in the Parachute Regiment before joining the Special Air Service at the age of 22, where he was awarded the Distinguished Conduct Medal for his work in Iraq and an MBE for his work in Afghanistan. While he was serving, Floyd realised the importance of continual learning and wanted to continue down this path of pursuing excellence when he left the military. And that’s precisely what he’s done. He’s also written several books including Learning to Learn, and more recently, The Warrior, The Strategist and You in which he outlines the “Compass for Life model for leadership and life”.In today’s episode Floyd discusses the idea of having a Super North Star and how a compass provides the framework you need to achieve balance and point toward your Super North Star. He also talks about the importance of mindset, and he succinctly sums up, in 30 seconds, what it takes to be an amazing salesperson. This is a fantastic conversation with Floyd, we hope you enjoy it as much as we did.  On today’s podcast:Finding Your Super North StarThe four cardinalsSumming up selling in 30 secondsLearning through hostage negotiationLinks:Podcast - Floyd's leadership journeyBook - The Warrior, The Strategist And You: How To Find Your Purpose And Realise Your PotentialBook - Elite!: The Secret To Exceptional Leadership And PerformanceTwitter – @floydwoodrowLinkedIn – Floyd WoodrowWebsite – Floyd Woodrow
If you’re wondering if there’s a silver bullet to help you grow your company and get you there with speed, ease and confidence, then don’t miss Shannon Byrne Susko discussing her latest book, Metronomics, in this episode. Shannon is a CEO and leadership team coach, bestselling business author, speaker, serial entrepreneur, and corporate director. She has distilled her extensive knowledge gained over 25 years at the helm of various companies, and coaching clients, into her new book Metronomics, a definitive How To guide to take your CEO and leadership team on a very prescriptive journey. Metronomics is the silver bullet your organisation has been looking for. Shannon’s book takes you on a journey, it guides you to where you want to go, asks what’s the goal, and shows you why the one thing people need to do - define purpose, core values and their culture - is the one thing they never want to do. In this episode, Shannon discusses her 3HAG system, why she wrote Metronomics, how Metronomics will help high performing teams win their business Olympics, why businesses need a playbook, the Coach Cascade System, and why key function flow map (KFFM) is essential to business growth.Enjoyed the show? Leave Us A Review. Follow Us and be the first to listen to a new episode each week on your favourite platform.On today’s podcast:The 3HAG systemWhy businesses need MetronomicsUsing Metronomics as a playbookThe hardest part of the systemKey function flow map (KFFM)Links:Twitter – @MetronomeEffectLinkedIn – Shannon Byrne SuskoWebsite – Metronome United, Books by Shannon
Is your company in trouble? Is your business on the verge of going bust? Then don’t miss this week’s episode of The Melting Pot with business rescue and recovery experts, Rick Smith & Ben Westoby, from Forbes Burton. Ben and Rick work with companies that haven't quite gone bust, but are in trouble and need help. What’s fascinating is following the pandemic, you’d have thought that lots of businesses would have had to shut up shop for good. But actually, here in the UK we're running at about 40% or less - almost half the traditional insolvency rate for businesses in the UK. This is thanks to government investment in furlough and bounce back schemes, as well as various other handouts, all of which have actually kept many companies afloat. In today’s episode, Rick & Ben share examples of companies they’ve helped, where they step in before the shutters come down and the creditors foreclose, what it is they do, who they help, and how they help. So if you're listening to this, and your cash flow isn't where it needs to be, or there's a gap in your funding and you’re wondering how you’re going to get back to where you want to be. Or perhaps you need some help negotiating with your creditors, or your suppliers, and you need a plan, or you need a third party to come in and help you, then let Rick and Ben share their sage advice with you. On today’s podcast:Getting into business rescue and recoveryHow Forbes Burton works The rise of zombie companiesHow to close the funding gapNot every business can be savedLinks:Twitter – @ForbesBurtonLinkedIn – Rick Smith, Ben WestobyWebsite –
Have you ever wanted to just put a pin in your life, upsticks and travel the world with your family before it’s too late? Well, that’s just what Nigel Bennett did. Nigel is an entrepreneur. Just not like any other entrepreneur we’ve had on the show. Where most people work hard, scaling up their business in order to sell it, Nigel, after taking mind altering drugs deep in the Amazon rainforest had an epiphany, and decided not to sell. That’s pretty much how this episode, re-broadcast from our archives, goes. It is just story after story of Nigel’s fascinating life. It doesn’t seem like he’s had any dull moments, and he hasn’t stopped for a second. Nigel is the founder and owner and International business development for Aqua-Guard's environmental response services and equipment business. Aqua-Guard specialises in marine oil spill response. He’s the author of "Take that Leap - Risking it all for what really matters"; the founder of TruBeach, an app and a mobile platform community for reporting coastline and ocean cleanliness, and he’s the co-founder of, an organisation that works to bring awareness to the actual gift of ADHD and dyslexia. This is a truly enlightening conversation, one we are sure you’re going to enjoy. On today’s podcast:Why Nigel decided not to sell his businessThe incident with his father in an Egyptian prisonThe life goals he set with his business coach, Kevin LawrenceWhy he wrote his book - ‘Take that Leap - Risking it all for what really matters’His gap year with his familyLinks:Entrepreneurs’ organisationYPO organisationTake That Leap - Risking it all for what really mattersLynne Twist - the soul of
If you’ve ever suffered with your supply chain, then don’t miss Justin Floyd, founder and CEO of RedCloud, the startup looking to solve the distribution problem for B2B merchants and consumers outside of the Western world. They’ve already run a trial in Argentina, and put an e-commerce or a digital distribution platform, trading platform and finance platform in the hands of physical stores in Southeast Asia, South America and Africa. This is a truly fascinating conversation about Justin’s product and the problem they’re trying to solve. Because some of the parallels they’re tackling are currently challenging the UK, namely, tracking qualitative, consumer data. Justin’s got an incredible track record: 25 years of building technology startups, he spent some time in Silicon Valley and some time in Cambridge. He's run companies, he's built companies, he’s sold companies, he's invested in companies. All of which makes for a fascinating conversation. “The world that I operate in, it's got a product distribution problem. I mean, last year, there were just under $2 trillion worth of products that weren't available in store for customers who wanted to buy them, because there is such little ability to be able to successfully distribute at scale.”We really enjoyed it, we hope you do too. On today’s podcast:Global distribution problemThe lack of qualitative dataThe local store conundrum RedCloud’s solutionJustin’s hiring secret sauceLinks:Twitter – @Jfloyd_1LinkedIn – Justin FloydWebsite – RedCloud, Justin Floyd
If you’re wondering what you can do to improve your sales function, but you’re not a salesperson yourself, then don’t miss Steve Schrier on this episode of The Melting Pot. Steve knows sales. He’s been a salesman, he’s run sales, he’s consulted on selling. His focus isn’t on transactional one off sales, he sees sales as more deal making, consultative selling, doing deals in negotiating. In particular, as the business world moves towards an annual or monthly recurring revenue model with longer customer life cycles, rather than one off deals, Steve decided to help people get their sales function in order to write a book about it. Build Your Sales Tribe is a step by step guide for non sales managers, i.e. not salespeople, who are looking for a commercial structure to take their business on a high growth path and need to know everything about building and managing a sales organisation.In this conversation, Steve shares a little bit about his background, but the chat is mainly about the things he felt compelled to capture in the book, the things that non sales people wouldn’t know, but need to know to grow their business in the Information Age. This is a fantastic conversation with Steve, we’re sure you’ll enjoy it as much as we did. On today’s podcast:Build your sales tribeDeveloping B2B salesThe need for customer success3 different types of salespeopleThe lack of sales management trainingThe issue with commissionLinks:Build Your Sales TribeTwitter – @SalesTribeLtd LinkedIn – Steve SchrierWebsite –
Is everything you know about business wrong? Alastair Dryburgh is a contrarian who taught himself to think differently so that he can help businesses that want to remaster themselves. For 10 years, Alastair penned a monthly column for Management Today titled, ‘everything you know about business is wrong’, which is why he’s the perfect guest for The Melting Pot. Because if your business is suffering and you can’t figure out what the problem is, maybe Alastair can help. Alastair is a recovering finance director who studied maths at Cambridge University. While becoming an FD was a natural career path, it never made him happy, which is why he segued into the world of business reengineering and crisis management. Alastair happily acknowledges he’s a bit weird as it allows him to look at business from a different perspective, a perspective that most business owners can’t see for themselves. Download and listen to this latest episode to hear Alastair discussing fundamental attribution error, which is what’s stopping people from seeing reality for what it really is. He also talks about recruitment, and whether people see curiosity as an opportunity or as a threat. And why those that are threatened by change, don't get curious, they just get angry. This is such a fascinating conversation with Alastair, we’re sure you’ll enjoy it as much as we did.On today’s podcast:WTF consultationsUnknown knownsFundamental attribution errorThe trouble with recruitment Business RemasteredLinks:Twitter – @acddryburghLinkedIn – Alastair DryburghWebsite – www.wtfconsult.comBook - Everything You Know About Business Is WrongBook - Business Remastered
“We bring all of the tools and methods into everything we do for the companies we work with. We call it technology enabled services. We help large companies like MasterCard, WL Gore, Nestle, and so on, reinvent themselves.”This is Alex Osterwalder, entrepreneur, author and co-founder of Alex believes that innovation is what your business needs for longevity and success. He also believes that successful companies are those that compete at the level of business model, not just at the level of product, service, or price. “Innovation is not a talent or idea problem. It's a process and culture problem. Companies are not putting in place the right systems for the great innovators and great ideas to emerge. People on the ground know very well what could work, but we don't give them the space to explore. And if that doesn't change, a lot of companies are actually going to pay the price and go out of business.”Alex knows what the challenges are in driving innovation. He knows what needs to be done in terms of structure, power and resources. And he knows how company culture fits into a business model. And in this incredibly insightful episode, he shares his thoughts and actionable processes with listeners. “An invincible company has three characteristics - they always reinvent themselves, they compete not just on products, technology, price and service, they compete on superior business models. And they understand transcending industry boundaries. People who see themselves in one industry, usually that's not going to play out well in the long term.”It’s a slightly longer episode, so make sure you’re sitting comfortably, and don’t forget to bring a pen and paper, you’ll want to take notes. On today’s podcast:Creating an innovation culture in a companyRethinking business models and business R&DTranscending industry boundariesEntrepreneurial CEOs don’t have to be foundersInnovation needs money and power to succeedThe monetary value of experienceLinks:Book - The Invincible CompanyBook - Business Model Generation
Dom has spent most of his life in sales. He was a good sales guy, a terrible sales manager, a better sales director. When he got to the point where he knew he was playing to his strengths, it was because he’d spent years dialling 300+ times per day, he’d accrued 10,000 hours in sales. Today, he often helps clients think about or fix their sales organisation, particularly technology led businesses where the founder doesn't come from sales, and needs help understanding what  their sales function might look like. From helping clients hire their first salesperson through to thinking about what the structure of sales looks like, to what their sales and marketing organisation might look like. And so in this special podcast episode, we’ve pulled together a podcast of three sales experts (all the links to their individual episodes are in the show notes). We've got Jamal Reimer, who only ever wanted to be the sales guy who does multi million dollar deals, never a sales manager; David Davies, a Sandler trainer; and Justin Roff Marsh, who believes that sales people should just sell, nothing else. We’ve taken the best sales advice from all three episodes and strung it together to highlight the nuggets that were really, really interesting, to challenge you when thinking about your sales organisation. These are three great conversations, turned into one.On today’s podcast:The value of rapportSales is not about personal relationshipsAccount managers are order takersDon’t make your best salespeople managers The low benchmark for salesThe value of saying noLinks:Rethinking The Sales Process with Justin Roff-MarshSandler Training and Making Channel Sales Work with David DaviesThe Secrets Of The Mega Deal with Jamal ReimerTwitter: @Justin Roff Marsh, @SandlerTV & @Jamal_ReimerLinkedIn: Justin Roff-Marsh, David Davis & Jamal Reimer
This week we’re bringing you a special episode: a recording of one of our live webinars with Greg Crabtree, founder of accountancy firm, Crabtree, Rowe and Berger. Greg is exactly the type of person that we love to be able to bring you here on The Melting Pot. If you weren’t able to join us for the live chat, don’t panic, you haven’t missed out.Greg is author of The Simple Numbers, and is famous for cutting through jargon and making his theories accessible. He also co-wrote a chapter of Vern Harnish's brilliant Scaling Up. More recently he’s written Simple Numbers 2.0, where he’s dug into some concepts that we wanted to talk about more - labour efficiency ratio and launch capital.While Greg is an accountant, he comes at it from a very unusual perspective. As an entrepreneur himself and a small business financial expert he is such a fantastic person to listen to and learn from. “The vast majority of businesses struggle to understand financial truth. And that's really the epidemic crisis in the privately held business world. Entrepreneurs are trying to scale and they're 100% focused on revenue. But [they’re like] are we profitable? How do we make money? You can't just be changing quarters for dollars and think that's success.”We hope you enjoy this episode as much as we did, don’t forget to subscribe to stay up to date!On today’s podcast:Why he’s an unusual accountantHow to run a successful businessReturn on investmentLabour efficiency ratioImportance of marketingUnderstanding launch capitalLinks:Simple Numbers, Straight Talk, Big ProfitsSimple Numbers 2.0: Rules for Smart ScalingScaling UpTwitter – @gregcrabtreecpaLinkedIn – Greg CrabtreeWebsite –
Nick Cramp is a transformation coach and author. He challenges leaders to consider Better Before Bigger. In the past he’s been an e-myth coach, out of which came a book looking at how to build processes into your business, but now he’s written a new book, Better Before Bigger - Rethinking business success, where he shares how leaders can get out of the success trap. In this episode, Nick shares some guiding principles to help you rethink your business and how to define what success looks like. Business owners and leaders get to the point often where there are no more hours in the day, they can't work any harder. And that's when you've been caught in the success trap. How do you get out of that? How do you build teams of people? How do you build companies that can function with less, so that you can enjoy the success that you've built? What internal resources do you need? What resistance will you find within the organisation? What principles will guide you on this journey? Nick answers all of these questions and more in this great conversation. We really enjoyed it, we hope you will too. On today’s podcast:The success trapThe first hireBuild in the plateau phaseReframe, rethink, and then refocusWorking with Nick CrampLinks:Book - Better Before Bigger - Rethinking business successTwitter – @nickcrampLinkedIn – Nick CrampWebsite –
In this special episode, the shoe is on the other foot as our illustrious host, Dominic Monkhouse, finds himself on the other side of the microphone, being questioned by long time friend and fellow coach, the brilliant podcast host, Phil Rose, of Sparks by Ignium. Dom and Phil have worked together for years and their conversation in this episode is jam packed full of advice that you can take away and put into practice in your business today. Of particular note is how Dom helps CEOs and business leaders take the mystery out of business growth, and why 7s (either customers or employees) can kill your business and what to do about them. This is a really fantastic conversation and we would love to hear what you think. We really hope you enjoyed this conversation as much as we did. On today’s podcast:Taking the mystery out of business growthBeing a coach not a consultantAdding value through learningLeadership needs leaders 7s kill your businessLinks:‎Sparks by IgniumTwitter – @MalabarManLinkedIn – Philip RoseWebsite –
Today’s guest knows all about scaling up. Not only is John Ratliff CEO of Scaling Up Coaches, he’s also a seasoned entrepreneur himself. Having started Appletree Answers, a telephone answering service from his apartment in 1995, John grew the company to 24 US-based locations and more than 600 employees, taking nearly 10 years to get to $1million in revenue, and then six years to get to $30 million, before a fantastic exit well over market value, selling the company to a strategic buyer in 2012. This experience gave John a unique perspective into the importance of culture, employee engagement, and the guidance and tools entrepreneurs need to have a successful exit. Today John spends the majority of his time defending entrepreneurs against private equity buyers - he says if you’re considering selling your company, you’d be mad not to get representation. In this episode, John shares some fantastic tips for owners thinking of selling, the time he turned a potentially $400,000 loss into $7 million of value, and how he really understood employee happiness by changing one NPS question. This episode is a little longer than normal, but it’s jam-packed full of useful insights and guidance. We hope you enjoy it as much as we did. On today’s podcast:Business selling advice for foundersWhy you shouldn’t start from scratchBuilding and selling Appletree AnswersJohn’s M&A playbookThe importance of happy employeesLinks:LinkedIn – John RatliffWebsite –,
Is your organisation a disruptor? Or is it being disrupted? Don’t miss Eleanor Winton, a consultant and expert in disruption, innovation and foresight, and founder of Foresightfully, a disruption consultancy, on this week’s The Melting Pot.Eleanor has extensive experience of working with senior teams, helping stimulate creative thought and action - she was an investigator of conduct in the Scottish Government and she was part of KPMG’s financial crime forensic function. At Foresightfully, she works with organisations to understand what the future might hold for them and helps them develop strategies in response.Because the thing about disruption is that it’s hard to spot - just look at Blockbuster, how did they not spot Netflix coming?In today’s episode, Eleanor shares some fantastic stories about clients she's worked with, ways to look at different challenges, what you can do to think about the future - i.e. where's the value? How are customers thinking about value? Because that's where companies get disrupted - the way they think about value is not always how customers see it.At the end, as well as some cracking book recommendations, she also imparts a great tip for something to do tomorrow. We hope you enjoy listening to this episode as much as we did.On today’s podcast:Disruption happens to all industriesHow to see around cornersThere is no good or bad solutionHave a vision, strategy and tacticsInnovate to create actual value for customersLinks:Book - The Disruption Game Plan: New rules for connected thinking on innovation and riskTwitter – @EleanorwintonLinkedIn – Eleanor WintonWebsite – ,
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