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A company’s success is measured by the happiness of its employees, and that goes for any industry we can think of. This sounds like basic knowledge, but increasing happiness in the workplace is one of the most overlooked and at the same time essential changes a company can make in order to be more successful. Often times even simple acknowledgements like a handshake or a hello at the beginning of the day can really impact an employee’s level of engagement and create a positive workplace culture.Today, on The Melting Pot, we are joined by Tom Peters, a business management pioneer and co-author of “In Search Of Excellence”, the book that, to this day, is recognized as one of the most influential books about business practices. Through this work, Tom’s ultimate goal was to motivate business owners and entrepreneurs to focus more on their employees and the way their happiness directly affects productivity and to discover their products through the eyes of their customers.Twenty books and forty years later, Tom is still one of the leading management thinkers, preaching about the importance of human connection and creating business excellence through work culture.Listen and download this fascinating episode in which Tom shares the story behind his well-known bestseller, the legacy that leaders should really focus on leaving behind and his views on women as business leaders, remote leadership and building excellent culture in this “work from home” era. In today’s episode: 40 years of “In Search Of Excellence”- the book that changed the way the world does businessWhy businesses need more women leadersA leader's job is to grow peopleRemote leadership and building excellent culture and business in the “work from home” eraTom’s latest book, “The Compact Guide To Excellence” Links: Website - Tom Peters.comLinkedin- Tom PetersTwitter-@tom_petersYoutube- Tom PetersBlog- tompeters!Biography- Tom PetersPublications-Tom Peters- books and articlesTom’s latest book- Tom Peters' Compact Guide to Excellence  How Human Connection Can Lead A Business To Excellence With Tom Peters, Co-author Of “In Search Of Excellence” Tom Peters is a well-renowned business management pioneer and co-author of “In Search of Excellence”, the book that even 40 years after its publication is still considered to be the book that changed the way the world does business. But as he himself declares, this is just one of the numerous ventures in his life and career. Tom attended Cornell University where he received a bachelor's degree in civil engineering and a master's degree and later on, earned an MBA and a PhD in Organizational Behaviourfrom the Stanford Graduate School of business. During the war in Vietnam, he served in the U.S. Navy, making two deployments as a Navy Seabee and also participated in an exchange program between the U.S. Navy and the Royal Navy (UK) which led to him serving as a midshipman on the HMS Tiger (a battlecruiser built for the Royal Navy during the 1910s). While working forMcKinsey & Company, he was inspired to develop different practices for business management that support the idea that productivity can be achieved through people that work for the company, and that businesses should not focus only on financial data. “I've spent my life trying to tell leaders to stand in the door in the morning and smile and say, glad to see you (but) the notion that the outcome in your organisation would be more affected by saying “good morning” than it would be by a business plan that could only be understood by Nobel laureates in mathematics, it just doesn't feel right to the business person. My little one-liner, one pager is business is people serving people, serving people. Leaders serving frontline employees, serving customers. It's all about that simple chain. That's the beginning, the middle, and the end.” 40 years of “In search of excellence”- the book that changed the way the world does business Almost 40 years after its original publication, “In Search of Excellence” remains a widely read classic and an influential book for leaders and managers. When Tom Peters and Robert Waterman were asked to do research on “culture” (or, as Tom translates it, “the way we do things around here”), they had the opportunity to meet John Young, the President of Hewlett Packard, one of the young companies that at the time was literally transforming the world. There, he got introduced to MBWA (management by wandering around) a style of business that offers managers the opportunity to connect directly with employees and collect information, deal with suggestions or complaints, and generally keep track of the organisation and increase productivity. “That hour in Hewlett Packard, in retrospect obviously, I wouldn't have a sense of it at the time, changed my life more than anything. What I learned from MBWA is that leadership is an intimate act. It is about human interaction, whether it's the founder of the company, uh, or whomever and the 26-year-old engineer. Today, we call it culture, but it’s actually the humanity of the organization.” But, four decades later, Tom thinks that companies still have a hard time realising the importance of employees and how their happiness unequivocally affects productivity. “I find it as hard to sell today as it was years and years ago. People still wanna work on that hard stuff. They still wanna get the plan right. You know, my favourite quote of all is a general Omar Bradley quote: “Amateurs talk about strategy, professionals talk about logistics”. You can have the world's greatest strategy, but when you land on Omaha Beach on D-Day, unless the bullets are there to meet the guns, you know, all that other crap is immaterial.” A leader's legacy is to develop people Tom Peters remains to this day focused on putting people first and believes that training leaders to stay in intimate touch with the front-liners who do the real work is the best thing anyone can do for their company. “The role of a leader is to develop people. The leader is not supposed to be the best engineer. The leader is supposed to be the person who takes that group of 15 engineers and allows them to flourish and learn.”And most importantly, as Tom says, the true measure of a leader’s legacy is not the amount of money he collected in his career, but the number of people whose lives he managed to transform and improve while they were under his command. “I did a lot of running around and speaking and I used PowerPoint slides. And my favourite one of all the millions had a tombstone on it, and on the tombstone said “$26,423,892 and 8 cents. Joe's net worth at the close of the market on the day he died”. And my comment is nobody's ever had a tombstone with their net worth on it.” Why businesses need more women leaders The stereotype that the business world is a male-dominated industry still exists. Companies need to renounce these old gender bias practices and realise that the perspective a woman brings into a business can breed creativity and innovative ideas that can push that organisation forward. Everything, from the way they evolved over time to the basic human characteristics that they possess, makes women better candidates to create and develop communities. There are even numerous studies that claim women are significantly “better-measured leaders than men”, says Tom, and the reticence regarding women's leadership is just another consequence of the fact that “we're still living in a boys' world.” Remote leadership and building excellent culture and business in the “work from home” era Despite his former beliefs, after these two years of Covid restrictions, Tom  is now convinced that there is as much humanity and interaction in a remote environment as there is in a normal in-office attendance. “I still believe in the value of getting together, it’s not a matter of one or the other, but I really believe that you can have an intimate, caring, people-centric organization where 98% of what you do is done remotely.” It was also during that Covid period that Tom developed the “Covid 19 Seven Leadership Commandments” which summarised, reveal “the only thing that matters in the end”, which is “helping people grow, thrive and have better lives” because ultimately “the right thing to do is also the profitable thing to do”. “ The Compact Guide To Excellence” When asked about the book he prefers out of the 20 he’s written so far, Tom admits that the latest always becomes his favourite. But he feels that “The Compact Guide To Excellence”, co-written with Nancy Green, is really the first one of his books he’s fallen in love with. “I've been writing about and talking about design and the power of design for 25 years, but the power of this book is its look, feel, taste, touch, and smell as much as it is the words that are inside.” Book recommendations:Stephen Trzeciak, Anthony Mazzarelli- Compassionomics: The Revolutionary Scientific Evidence That Caring Makes a Difference Nicole Perlroth- This Is How They Tell Me The World Ends  Enjoyed the show?Leave Us A Review
When it comes to leadership, we normally think of one person that is in charge of holding the reins and steering the direction of a company. While it might seem counterintuitive to our traditional view regarding authority, oftentimes equally sharing power and influence can have more benefits than we can imagine.Robert Chapman, co-founder of Firebrand joins today’s episode of The Melting Pot and shares how Firebrand became an incontestable leader of the Accelerated Learning market, with 21 years of continued growth and performance even while going through three major recessions and a world pandemic.We talk about the unconventional way he and his business partner Stefano Capaldo shared the responsibilities of leading the company as co-CEOs, the sales and marketing strategies they’ve improved and adapted for Firebrand and how they transformed Verne Harnish’s book, “Scaling up” into the perfect blueprint for scaling their company. This is a fascinating episode packed full of insights, so make sure to download and listen. In today’s episode: 21 years of successful business in an unconventional co-leadershipDelivering high-quality training at twice the speed of traditional methodsLeading a business through four recessionsThe Firebrand version of scaling up and the one thing that ensured its successSales and Marketing strategies they learned at Onyx and implemented in FirebrandSelling to BPP 21 years of successful business in an unconventional co-leadership, with Robert Chapman, co-founder of Firebrand Firebrand Training was co-founded by Stefano Capaldo and Robert Chapman and for the last 21 years has been a leader in the Accelerated Learning market. Even though conventional wisdom says two heads are better than one, co-partnership in the business world is often looked at as the odd one out. So how did Robert and Stefano build a successful company under such unconventional leadership?Like all relationships, being co-leaders requires trust, constant communication and a very clear understanding of the role each CEO has.“I was in charge of business development, sales, marketing, go-to-market strategy, he was in charge of delivering, hence the cook it, catch it tactic. If I got the fish, I threw it over the fence and I just trusted Stefano to go and make sure a great meal conjures up.”Delivering high-quality training at twice the speed of traditional methods Since its inception in 2001, Firebrand has grown at an incredible rate, from a start-up to a £ 20 million business. A testament to the value they offer through their unique Accelerated Learning methodology is their applicants' high rate of success in getting their IT and project management certification.“That puts a huge amount of pressure on us,” says Robert. “We gotta do a great job. We can't hide if the instructor's done a poor job of delivering that knowledge.”Leading a business through four recessions In regards to their leadership strategy, they’ve certainly made the right decisions, because successfully navigating a company through 4 major recessions including a global pandemic is not something everyone can do.“We took some really difficult decisions. We did make some people redundant, we asked staff to take pay cuts. But by the end of 2020, we'd navigated those waters pretty well and in a really strong position financially and paid back all the staff that had pay cuts.”“I do genuinely get really emotional because so many people went the extra mile during those periods and they genuinely didn't complain.” The Firebrand version of scaling up and the one thing that ensured its success When Brett Raynes, CEO of Cloud Direct and Robert’s good friend told him to read “Scaling up” written by Verne Harnish he didn’t imagine that this recommendation would become the blueprint for scaling Firebrand. “I vividly remember him saying, I've just read this book called “Scaling up”. You should read it. I read it and then I said to Stef, you should read this because I think this is the answer to the problem we've got.”So they tried everything in that book, and whatever stuck became the Firebrand version of scaling up. And from that trial and error strategy, there was one thing that became the determinant factor for their success.“I'd say it's the meeting rhythm and getting the cadence of a business and forcing the business to meet,” says Robert. “ If you do just that one thing, I'd be amazed if your business doesn't fly.Sales and Marketing strategies Robert learned at Onyx and implemented in Firebrand There are three key factors that Robert claims to have worked for them and transformed Firebrand into an incontestable leader in the Market. “Define your product, have great people, have great processes.” If you manage to be disciplined and keep these three elements going and “build on brand memory in such a way that people recognize the thing, but don't get confused” then your path to success is almost guaranteed. Deciding to sell For Robert and Stefano, 2022 was the year of the great leap. After leading their business for two decades, it came time for them to sell. “We planned it for years. You know, we didn't sort of wake up last  November when BPP approached us and went, oh yeah, that's a great idea. We'll do that. We've been building up to it, again, off the back of scaling up. So it wasn't an overnight decision. (...) I’m 56 and when you think about it, you have to exit a business”, says Robert about Firebrand being recently acquired by BPP.But they never forgot to take into consideration their staff and the years they’ve dedicated to Firebrand. “I'm absolutely delighted that we've exited to BPP. It’s so much about it that’s right and the thing that’s most right it’s that it’s great for the staff of Fiber. That’s the thing I’m most proud of. So it wasn’t kind of, the money’s good but we don’t like the guy we’re selling to, which would have been a huge compromise.”  Links: Linkedin-Robert ChapmanWebsite- Firebrand TrainingLinkedin- Firebrand TrainingTwitter- @BeAFirebrand Book recommendations:Verne Harnish- Scaling upAndrew Griffiths- Someone Has To Be The Most Expensive, Why Not Make It You?Jim Collins- Turning The FlywheelGeoffrey Moore- Crossing The ChasmRichard Shotton- The Choice Factory: How 25 Behavioural Biases Influence the Products We Decide to BuyAndy Maslen- Write to Sell: The Ultimate Guide to Great CopywritingConversion Rate Experts- Making Websites Win: Apply the Customer-Centric Methodology That Has Doubled the Sales of Many Leading Websites Enjoyed the show?Leave Us A Review
There’s no secret that, in today’s business climate, innovation is the only way companies can maintain an advantage over their competitors. No matter the field or industry you position yourself in, if you manage to create extra value for your company and the customers your company serves, you are almost undoubtedly destined for success.But, in order to achieve this holy grail and transform your organization into an innovating engine, you first need to learn to listen to your customers and your employees and understand the role they play in helping you identify real problems and the right solutions for those problems.Today’s guest on “The Melting Pot” is Ben M. Bensaou, professor and former Dean of Executive Education at INSEAD and business innovation thought leader. In his book, “Built to Innovate- Essential Practices to Wire Innovation Into Your Company's DNA”, Ben shares the proven system for building relentless innovation and culture that he discovered while researching companies from all over the world. We talk about all of his findings and the skills he thinks are required to create that perfect innovating culture, so make sure to download and listen to this fascinating episode! In today’s episode: Solutions for businesses that struggle with innovationListen to your customer- they hold the key to discovering the weaknesses in your businessThree skills you need to develop in order to create the perfect exchange of information between you and your clients (or potential clients)The importance of middle managersHow to identify real problems that need solvingImprove your ability to spot and develop good ideas for your business Links: Website - Built to InnovateLinkedin- Ben M. BensaouTwitter- BenBensaouBlog- Built to Innovate by Ben M. BensaouBiography & Publications- Ben M. BensaouBen’s book- Built to Innovate- Essential Practices to Wire Innovation Into Your Company's DNA Follow Dominic: WebsiteLinkedinYoutubeBlog Mentions: We Solve- an inclusive community engagement platform for companies and organizations that Co-create sustainable and lasting solutions together. Kordsa- develops reinforcement technologies for the tires of automobiles, airplanes, motorcycles, agricultural and industrial vehicles. Fiskars- a Finnish group company; its products are related to the home, outdoor activities, interior decoration and table setting. Allianz Insurance- the largest general insurer in the UK, offering a range of personal and commercial insurance solutions for their customers. W.L Gore & Associates- an American multinational manufacturing company specializing in products derived from fluoropolymers; it is best known as the developer of waterproof, breathable Gore-Tex fabrics Book recommendations: Aidan McCullen- Undisruptable Sumantra Ghoshal-The Individualized Corporation
Like most good ideas, the idea for Hoxby, the purpose-led organisation that exists to create a happier, more fulfilled society through a world of work without bias, came to co-founders Alex Hirst and Lizzie Penny, in the pub. Fed up with, and burned out from the traditional way of working, they decided it simply wasn’t what they wanted. So they decided to take matters into their own hands. Fast forward a decade and Alex and Lizzie not only changed the way they work, but they’ve also changed the way their community works too. A community made up of more than 1,000 handpicked, talented and diverse freelancers who work remotely in 30 countries around the world. Alex and Lizzie have recently published a book, Workstyle, about how workstyle is better for wellbeing, improves productivity, and can reshape inclusion for the benefit of society. And in this episode of The Melting Pot, they share why they’re so passionate about autonomy at work, what Hoxby is, the conditions necessary to foster workstyle, and how to create connections remotely. Book recommendationsNatives: Race and Class in the Ruins of Empire - AkalaRebel Ideas: The Power of Diversity - Matthew SyedLessons in Chemistry - Bonnie GarmusHow The Future Works - Brian ElliottOn today’s podcast:What is Hoxby?Wellbeing, productivity & societyThe three conditions needed to foster workstyle How to implement Workstyle in your organisationHow to create connection remotelyLinks:Book - Workstyle RevolutionTwitter – @ah_hirst, @Lizzie_Penny, @WeAreHoxbyLinkedIn – Alex Hirst, Lizzie PennyWebsite –, Workstyle Revolution
Have you ever felt that you’re in a job that doesn’t fit your genius, but you’re not sure how to find your real purpose? Then don’t miss Jay Radia on this episode of The Melting Pot. Having spent a few years in banking, working in a job that didn't bring him the joy he was after, Jay realised his unique expertise lay in coming up with ideas that need to be funded.Today, Jay is the founder of startup studio, Bliss Growth. And he has founded three tech startups - the first three got to £1 million in 12 months, and two of them got to £10 million in three years. While Jay has invested in 25 angel investments, coming up with the idea is his secret sauce. In this episode, Jay shares what the challenges of coming up with new ideas and funding rapid trajectory are, and what he's learned along the way, and how he got comfortable with not being the CEO anymore. This is a truly insightful episode from a passionate entrepreneur, download and listen.Book recommendationsEckhart Tolle - A New EarthUntethered Soul - Michael singerConscious Capitalism - John MackeyOn today’s podcast:Founding a corporate gifting companyFind your genius zoneHow the Startup Studio worksUnderstanding Screen LoopThe importance of listeningLinks:Podcast: BlissgrowthLinkedIn: Jay RadiaTwitter: @jayradia_
Did you know that the 80:20 principle also works in reverse? Whilst 80% of your output will come from 20% of your people, the same is true of your problems. Meaning 80% of the errors will be caused by 20% of your people. But, says Dr. Tomas Chamorro-Premuzic, Organisational Psychologist, currently Chief Innovation Officer at ManpowerGroup, companies spend way more time on development than they do on talent acquisition. So, what can you do about that? Well, don’t miss Tomas on this episode of The Melting Pot explaining how technology is revolutionising the recruitment role, why assessing candidates is a costly mistake, the difference between genders in terms of curiosity, why the world is so full of rubbish leaders, and how we can bring about change in leadership. This is a fascinating episode, truly insightful. Download to listen. Book recommendationsLisa Barrett Feldman - Seven and a Half Lessons About the BrainCarmine Gallo - The Bezos Blueprint John Petrocelli - The Life-Changing Science of Detecting BullshitOxford Very Short IntroductionsBill Perkins - Die With ZeroOn today’s podcast:The problem with testing candidates It’s hard to know if you hired the right personWhy is the world full of rubbish male leaders?How to bring about change in leadershipThe definition of leadership competenceLinks:Website: Dr. Tomas Chamorro-PremuzicLinkedIn: Dr Tomas Chamorro-PremuzicTwitter: @drtcpBook: Why do so many incompetent men become leaders? Tomas Chamorro-Premuzic
Are you looking for your next big adventure? How does rowing across the Atlantic sound? Think you’re not fit enough? Too old? Think again. Guy Rigby, chair of the Entrepreneurial Services Group at Smith & Williamson, and founder of advisory and mentoring business, The Entrepreneurs’ Adviser, holds the world record for the oldest, fastest man to row across the Atlantic (aged 68), and he’s looking for crews to do the same for 2024, 2025, 2026 and 2027.   But before we get into that, in this episode of The Melting Pot, we find out why a man in his late 60s would want to row the Atlantic, and more importantly, how on earth did he pull it off?   Want to learn more? Of course you do! Download and listen today.On today’s podcast:UnLtd - the charityRowing across the Atlantic OceanThe daily rowing routine Training for the rowThe Talisker Whisky Atlantic ChallengeLinks:Website: Guy RigbyBooks: From Vision to ExitLinkedIn: Guy RigbyTwitter:  @guyrigbyCharity - UnLtd
How do you deal with uncertainty? Do you avoid it at all costs or do you embrace the unknown excitedly?To discuss the upside of uncertainty is husband and wife team, Nathan and Susannah Furr, authors of The Upside of Uncertainty. As the Professor of Strategy and Innovation at INSEAD, and with a PhD from Stanford, Nathan is an expert in innovation and technology strategy. Susannah is an entrepreneur, designer, artist, and contrarian who’s recently started a bio-intensive garden as part of a ‘hope accelerator’ in Normandy, France. On this episode of The Melting Pot, Nathan and Susannah share their experiences of tackling uncertainty, and discuss how you can improve and train your risk tolerance and seek the upside of uncertainty. And in doing so, how we can then impact organisations. Download and listen to learn more. On today’s podcast:The portal to possibility Uncertainty balancesHow do you teach uncertainty?Regret minimisation decision makingDriving innovation inside businesses Links:Books: The Upside of Uncertainty: A Guide to Finding Possibility in the UnknownTwitter:  @nathan_furrLinkedIn: Nathan FurrWebsite: The Upside of Uncertainty
Do you want to be a force for change in the world? Of course you do, but how to begin? That's actually the title of Michael Bungay Stanier’s latest book - How To Begin, a book written to help people be ambitious for themselves, for the world, to help them find their Worthy Goal, and start something thrilling, important, and daunting.Best known for writing The Coaching Habit, a best selling coaching book that’s sold over 1.2 million copies world wide, Michael is back on The Melting Pot once more to talk about how you can figure out what that thing is you want to do, and then how you stop procrastinating so you can go and have an impact. Having handed over the reins of Box of Crayons, a learning and development company, Michael has had to find his own worthy goal, and in this episode he shares how he stepped away from Box of Crayons, how to find your purpose, and the key elements of what makes a worthy goal. To hear all this and more, download and listen today.Book recommendations High Conflict - Amanda RipleySuper-Infinite - Katherine RundellOn today’s podcast:How to BeginStepping away from Box of CrayonsFinding your purposeThe key elements of a worthy goalThe Care MatrixLinks:Books - Top Books & Training for Coaches, Mentors, LeadersTwitter – mbs_worksLinkedIn – Michael Bungay StanierWebsite – Michael Bungay Stanier
How do you think about compensation in your organisation? In this episode of The Melting Pot, Verne Harnish, a world-leading expert, speaker, author, and entrepreneur in the field of business growth, shares his recent research into how different organisations tackle compensation.  Having founded the Entrepreneurs' Organisation in 1987, Verne’s also the Founder and CEO of Scaling Up, as well as author of Scaling Up, Mastering the Rockefeller Habits, and co-author of The Greatest Business Decisions of All Time, for which Jim Collins wrote the foreword. But it’s his latest book, Scaling Up Compensation, a short read at just over 100 pages, that Verne is discussing here. In this book, he explores over 100 case studies to help you move top and bottom lines by hundreds of percent, just by tweaking your existing comp plan. While the case studies aren’t there for you to copy, let them inspire and guide you in how you can take compensation and make it work for you, so you can attract and retain the best possible talent you can afford, so you can build the best team money can buy for your organisation. This is a fabulous conversation, download and listen now. On today’s podcast:Scaling up compensationHow to afford the A-playersLet compensation set you apartSales commission - yes or no?Promotions and a pay riseLinks:Book - Scaling Up CompensationTwitter – thegrowthguyLinkedIn – Verne HarnishWebsite –
In this incredibly tight labour market where the power well and truly sits in the job seekers’ hands, how can you optimise your LinkedIn profile so that you make yourself (and your company) more attractive to A-players and job seekers? Don’t miss Donna Serdula, author of LinkedIn Profile Optimization for Dummies, and founder of LinkedIn specialist firm LinkedIn-Makeover, on this week’s episode of The Melting Pot. What should you do as a company? More specifically, what should you do as individual leaders and hiring managers to try and make it more likely that candidates, prospects, even partners, find you and connect with you on LinkedIn? Donna details how people should be thinking about this. She shares what you as an individual leader, a CEO, should be doing. How often should you post? Should you put hashtags on? If you do, which ones? Should you share content that's already on the LinkedIn platform? Or try to get people to connect to content off the platform?To find out all this and more, download and listen to this episode today. On today’s podcast:How to show up to prospective candidatesSelling the company culture in the description The LinkedIn algorithmHow often to post on LinkedInThe golden hour All about hashtagsLinks:Podcast: Dream Big with Big DreamersTwitter: @donnaserdulaLinkedin: Donna SerdulaWebsite:
If you’ve grown your organisation and you’re now at the point where you don’t quite remember everyone’s name, and the coffee cups aren’t being stacked in the dishwasher, perhaps it’s time to reassess your company culture. To share how they’ve transitioned their culture as the organisation has grown to just over 150 people in 6 years, is co-founder and CEO of Jahnel Group, Darrin Jahnel. In this episode, Darrin explains why they’ve moved away from an executive team to implementing an extended leadership team, why he’s maniacal about company culture, and why they believe they've cracked the code on hybrid working. He also talks about inclusion, how he’s got people to show up to work being their authentic selves, as well as a fantastic metric for how many culture drivers per employee you need in your business.So, to learn more about how to transition your culture as you grow, download and listen today.On today’s podcast:Great culture starts with having a great teamHow to create a buzzCracking the remote culture codeThe benefits of a buffet culture Overcoming scaling up hurdlesLinks:Twitter: @djahnelLinkedIn: Darrin JahnelWebsite: Jahnel Group
Do you have a problem with the free flow of energy in your organisation? Perhaps you’ve been replacing individuals who aren’t performing only to find that their replacements are also not bringing in the results. Then you need to listen to Michael Cahill, author, trainer, coach and facilitator at MarketMatters. Michael blends a rich and deep knowledge of NLP (neuro linguistic programming), Systemic Coaching and Constellations with his considerable experience of business and investment, to inspire change, growth and transformation within organisations. In this episode, Michael explains systemic coaching, his energy model, and how making decisions with the right energy can make all the difference in your organisation. He also discusses how you build a business, what leadership looks like, how you make decisions, and how you become more strategic.To learn more, download and listen today. Book recommendations ​​Daniel Pink - A Whole New MindJim Collins - Good To GreatJohn Whittington - Systemic Coaching and ConstellationsOn today’s podcast:What is systemic coaching?What the business world can learn from Tiger WoodsHow to make decisionsDifference between leadership and managementGet clear on what you’re good atLinks:Book - An Investor's Guide to Analysing Companies and Valuing SharesTwitter – LinkedIn – Michael CahillWebsite – Market Matters
Leading from the heart is the secret to high performing teams and financial success, says leadership speaker, consultant, change agent for workplace engagement and culture, and author of ‘Lead From The Heart’, Mark C Crowley. Mark has spent 25 years leading teams in the financial services industry to record breaking sales and profitability performance by focussing his leadership on the most authentic driver of human engagement - emotional connection. In this, The Great Resignation, demonstrating to employees that you not only care about them, but value them and trust them, is one of the best ways to retain them. Simple, heart felt reciprocity, Mark found, is what is required for employees to not just excel, but routinely exceed expectations. So, how do you lead from the heart? How do you connect with employees and redefine your employee proposition?In this episode of The Melting Pot, Mark reveals why he advocates for leading from the heart, he shares a few simple ways that leaders can lead from the heart, and explains why, 11 years on, the Second Edition of his book is coming out. Book recommendationsLeonard Mlodinow - EmotionalSwami Yogananda - The Autobiography of a YogiZoe Chance - Influence is Your SuperpowerRobert Cialdini - InfluenceOn today’s podcast:How to lead from the heartThe influence of COVID on managersWhy the Great Resignation is happening The benefits of reciprocityLinks:Book - Lead From The Heart: Transformational Leadership For The 21st CenturyPodcast - PODCASTSTwitter – MarkCCrowleyLinkedIn – Mark C. CrowleyWebsite – Mark C. Crowley
If you’re struggling with your marketing efforts, or you’re concerned that what you’re doing isn’t working, or is a waste of time and money, then don’t miss Oren Greenberg, founder and CEO of Kurve, a digital marketing agency, on this episode of The Melting Pot. Now, Oren may specialise in search marketing, but he splits his time between getting companies to rank in Google, and being a Fractional Chief Marketing Officer with FTSE 250 companies such as Canon, Investec Bank, Lenovo & HomeServe, and supporting a number of the world's fastest scale-ups.So, if you’re looking to hack growth marketing in your business, if you’re wondering where to spend your money - distribution or content, if you’re unsure about Account Based Marketing, if you don’t know where to start with building your marketing tech stack or even your marketing team, download and listen to this episode. On today’s podcast:Being a fractional CMOThe difference between scale ups and corporatesHow to market in the current economyThe benefits of marketing tech stack toolsThe truth about marketing successLinks:Skillshare (free course) - Grow your business through growth hacking experimentsTwitter – @OrengreenLinkedIn – Oren GreenbergWebsite – Kurve
If you struggle to have difficult conversations then you aren’t alone. According to Rasmus Hougaard, founder and CEO of global research, leadership development and consulting firm, Potential Project, only one in 100 of us are naturally wired to be able to give difficult feedback the right way, instinctively. “You really have to step up if you want to lead people and learn how to do the hard things. Because it's the most compassionate and kind thing you can do. Everything else is indecent, period.”Rasmus and the team at Potential Project have spent the last three years undertaking a huge research project to find out just how CEOs and leaders do hard stuff with humanity. In this episode, Rasmus shares why he learned the art of mindfulness in Buddhist monasteries not just as a way of driving employee wellness, but actually driving leadership behaviours. He also explains why, if we care deeply about people, it's on us to be direct and to give them the feedback they need to grow to be the best version of themselves that they can be. To find out more about the four behaviours Rasmus and the team uncovered, to create more trust, psychological safety, and improve performance in your individual employees, your teams, and the culture, download and listen to this episode. Book recommendationsThe Tibetan Book of Living and Dying - Sogyal RinpocheGood to Great - Jim CollinsOn today’s podcast:Why mindfulness is your secret business weaponThe distinction between empathy and compassionWhy women are better leadersThe four behaviours that help do hard things humanely Links:Book: Compassionate LeadershipTwitter: @RasmusTPPLinkedin: Rasmus HougaardWebsite: Compassionate Leadership, Potential Project
How do you get people to bring their authentic selves to work? By building a culture of psychological safety in the workplace, says clinical psychologist, Dr Vikki Barnes. With 10 years working in the NHS delivering psychology services to patients with mental health issues under her belt, and designing and leading the national wellbeing programme across the Virgin Group, Vikki subsequently set up her own business called Positive Wellbeing. With Positive Wellbeing, she tries to bring the science of clinical psychology of positive psychology to those organisations she works with and tries to help them get the best from their people. In this episode, Vikki discusses the Google programme Project Aristotle, how you can build psychological safety in the workplace, how to get people into flow, and how you can get people to be authentic and bring their best selves to work. So, to learn how you can implement positive psychology in your workplace, download and listen to The Melting Pot today. Book recommendationsBrene Brown - Daring GreatlyWild GuidesOn today’s podcast:The positive psychology movementThe business benefit of positive psychologyGetting into a state of flowLearning happy hormonesLinks:Twitter – @DrVikkiBarnesLinkedIn – Dr Vikki BarnesWebsite – Dr Vikki Barnes
How can you help your team to do the best work of their lives? By building a conducive culture that allows them to thrive. Gustavo Razzetti is a sought-after speaker, culture consultant, and author of three books. He realised that most companies don’t lack ideas, resources, or talent, but rather an advantageous culture. And so he created Fearless Culture, a workplace culture consulting firm, to help organisations become purpose-driven, agile, and innovative. He’s also the creator of the Culture Design Canvas, a culture mapping tool used by consultants, coaches, and organisations worldwide.On this episode of The Melting Pot, Gustavo discusses the book he wrote during the pandemic, Remote Not Distant, which takes the concept of deliberately designing a culture and applying it to a new normal hybrid workplace. Because how do you design a culture that helps everyone thrive when not everybody is office based? Download and listen to find out.Book recommendations:Insight: The Power Of Self-Awareness In A Self-Deluded World - Tasha EurichCreativity, Inc - Ed CatmullOn today’s podcast:Determining the work modelWhy you should care about cultureCreating rituals when remote workingThe benefits of feedbackDecentralised decision makingLinks:Book - Remote Not Distant: Design a Company Culture That Will Help You Thrive in a Hybrid WorkplaceTwitter – @gusrazzettiLinkedIn – Gustavo RazzettiWebsite – https://fearlessculture.designCulture Mapping Tool - Culture Design Canvas
Do you aspire for your company to become a Hidden Champion? Hidden champions are what businessman and bestselling author, Hermann Simon, describes as medium-sized, unknown companies with annual revenues under $5 billion that have quietly, under the radar, become world market leaders in their respective industries. Having previously written about hidden champions in his bestselling book, Hidden Champions, Hermann now explores China’s continued impact on the business world since its meteoric rise in the global business and economic sphere in recent years. While the main focus of Hermann’s research is on companies in German-speaking countries, because they comprise 56% of the world’s hidden champions, their success factors can be applied globally to any mid-sized companies as they strive to become global market leaders.“The takeaway is to go really deep, find something you can really be the best in the world, that will drive your profit margin. It will drive a strategic moat around your business. You can be world famous in your niche.”So, whether your company is a “Hidden Champion”, or aspires to be one, don’t miss Hermann on this week’s episode of The Melting Pot. On today’s podcast:Hidden ChampionsThe hidden champion cultureChinese hidden championsThe problem with startupsMental globalisationLinks:Book - Hidden Champions in the Chinese CenturyTwitter – @HermannSimonLinkedIn – Hermann SimonWebsite – Hermann Simon
If you’re thinking about targeting the US market with your startup or to scale up business, do you have a US expansion plan? Don’t miss Daniel Glazer, an American technology lawyer and strategic business adviser, and founding partner of Wilson Sonsini’s London office on this episode. If you’re confused as to why you would need legal support so early in the process, Daniel explains the difference between hiring a lawyer in the UK and hiring a lawyer in the US, in particular why having lawyers attached to companies is a much more strategic decision in the early life of a US business. But mostly what Daniel talks about in this latest episode of The Melting Pot is US expansion - M&A, moving your HQ to the US, raising money in the US, or wanting to do an IPO on one of the stock exchanges in North America. Honestly, nobody knows more about how to launch into the US as a European technology business than Daniel. So if the US is where you’re heading, download and listen to this episode. Book recommendations Venture Deals - Brad FeldOn today’s podcast:Difference between US and UK approach to legal adviceWhy businesses seek US expansionWhat you need to trade in the US8 primary considerations for companies considering setting up in the USWhen’s the right time to go?Links:Twitter – @DanielCGlazerLinkedIn – Daniel GlazerWebsite – Daniel Glazer | Wilson Sonsini
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