People Managing People

AI isn't the first technology to promise better decisions by removing messy human judgment. But generative AI brings something different: the ability to sound convincing, authoritative, and remarkably human. And that makes questioning its recommendations harder than organizations might want to admit. David Rice sits down with Claire Maiers to explore why context matters more than ever in AI-assisted decision-making, what healthcare's experience with predictive systems can teach business leade...

We've all taken a workplace personality assessment that tells us something vaguely accurate about ourselves. We read the report, nod along, and promptly forget about it. So why do organizations keep investing in self-awareness tools that rarely change how people actually work? In this episode of People Managing People, host David Rice sits down with Dr. Jay Harrison, Co-Founder and Director of Behavioral Intelligence at Align, to explore the gap between behavioral insight and meaningful chang...

Most executives think they understand how work gets done. They've got the org charts, process documents, and dashboards to prove it. The problem? Those neat diagrams bear little resemblance to the work employees actually do. And when organizations start automating processes they don't fully understand, they're just making flawed systems run faster. In this episode, David Rice speaks with Heidi Farris, CEO of ActivTrak, about the gap between AI adoption and actual business impact. They explore...

For decades, career advice has been simple: specialize, build deep expertise, and become indispensable. But what happens when AI makes that expertise accessible to almost anyone? The value of knowing how to do something is shifting toward knowing what should be done, why it matters, and whether the result is actually any good. In this episode of People Managing People, host David Rice speaks with Tony Castellanos, Head of People at Nextdoor, about why judgment, curiosity, and taste are becomi...

Most enterprise AI strategies start with the same question: What can we automate? It's a reasonable question if your ambition is to make the existing workplace run faster. It's a much less useful one if you're trying to build something better. In this episode, David Rice speaks with Paula Goldman, Chief Ethical and Humane Use Officer at Salesforce, about why human-AI collaboration demands a different approach to organizational design. They explore the hidden value of workplace friction, why e...