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High Impact Physician

Author: Sandy Scott, FACHE

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We believe great physicians make great leaders -- so we're informing and inspiring them through candid conversations with world-class clinical thought-leaders. Join our High Impact Physician Community:
72 Episodes
Today we have Dr. Tom Shellenberger on the show to dig into:What led him to hire a coachCounterintuitive insights that coaching brought to the surfaceThe hardest parts of the coaching processThe type of person Tom recommends coaching for, based on his experience
Today we have the incredible Dr. Ann Messer on the show, digging into...Balancing a love of family and a love for medicineCancelling Christmas to build a clean water system in Nicaragua (and bringing the kids along)Treating lines of patients in the mountains of a developing countryBenefits of stepping into unfamiliar situations AND THEN building up your knowledge baseRebalancing your life priorities for long-term sustainabilityReleasing The Corona Care Handbook (#1 Best Seller)What is One Good Turn up to?Download the #1 Best Seller: The Corona Care HandbookCheck out One Good Turn and Donate HereDr. Ann Messer is a Board Certified Family Physician and has been practicing family medicine and urgent care for 30 years. She has special expertise in Global Health. Dr. Messer is a Fulbright Specialist with the United States Department of State, teaching core clinical competency in medical education in developing countries. Dr. Messer is the Executive Director of One Good Turn, a global health nonprofit partnering with organizations worldwide to provide medical support and education to underserved communities. She has worked with neglected populations in extreme conditions around the world.
Dr. Paul Matherne is the pediatric cardiology professor at the University of Virginia Health System, and an adjunct professor at the business school. He’s bringing insights from a lot of different perspectives in academics and non-profits especially. On this episode, Dr. Matherne talks about:What to do when your wife tells you you need to leave your jobWhat to do with feedback that “you’re leaving bodies in your wake”The difference between job titles, influence and impactHow you can be self-centered without being selfishLessons learned from hiring multiple coachesScheduling time for personal connection, especially on clinical days and Zoom meetingsDr. Paul Matherne’s Biography:G. Paul Matherne, MD, MBA holds the Dammann Professor of Pediatrics in pediatric cardiology. He recently served as Interim Chief medical officer and Senior Associate Dean for Research at the UVA Health System. During his 33 years at UVA he has served as Service Line Lead for Children’s Services, Vice chair of clinical affairs in the Department of Pediatrics, Associate Chair for research and as division director of pediatric cardiology and medical director of the UVA Children’s Hospital Heart Center. He treats both children and adults with congenital heart disease and is board-certified in pediatrics and pediatric cardiology.Dr. Matherne was born in Lafayette, LA, and grew up in Texas. He attended Texas A&M University for undergraduate and medical school, and completed his pediatric residency at the University of Oklahoma and pediatric cardiology fellowship at the University of Iowa.He joined the UVA faculty in 1987, initially as a clinician scientist with a basic science lab, working closely with colleagues in the Department of Physiology. After 20 years in the lab, he changed his focus to administrative duties after receiving an MBA degree from UVA’s Darden School of Business where he has also been teaching Health Care management for the past 10 years. Dr. Matherne has published 90 peer-reviewed and invited articles and book chapters. He has been very involved with the American Heart Association and has served as president of the Mid-Atlantic Affiliate of the American Heart Association, chair of the CVDY Council of the AHA and is currently a member of the AHA Scientific Councils Oversight Committee and the AHA SFRN Children's Research Network Oversight advisory committee. He received the AHA council on Cardiovascular Disease in the Young (CVDY) Distinguished Achievement Award in 2018.Dr. Matherne and his wife of 41 years raised four children in Charlottesville and have four grandchildren. They have both been active in a variety of community activities at church, local schools and scouting. They also both enjoy cooking — especially gumbo. 
How did two clinical executives, from competing systems, start collaborating on a daily basis? Listen to Dr. Marjorie Bessel and Dr. Keith Frey open up about that and more:“Coop-ertition” (cooperation + competition)Why generalists are great with ambiguityKeith and Marjorie’s personal leadership “stretch” for 2021How to “rev down” back to normal from a heightened pandemic stateThe best part of their morning routinesThe one thing that makes Keith 30% more efficient at workAligning your calendar with your biorhythmDr. Marjorie Bessel is the Chief Clinical Officer at Banner Health and Dr. Keith Frey is the Arizona Divisional CMO and Physician Leader for Professional Fulfillment at CommonSpirit Health.Paper referenced by Dr. Keith Frey: Collaboration on the Arizona Surge Line: How Covid-19 Became the Impetus for Public, Private, and Federal Hospitals to Function as One System
Heard of the book “Switch: How to Change Things When Change Is Hard” (by Chip and Dan Heath) but don’t have time to read it? Get the most important insights from someone who’s applied them in medicine, Dr. Cara Beatty. On this episode, she and Sandy dig into:Challenges between providers and their support staffHow slowing down can lead to more alignmentWhy resistance to change is often due to a lack of clarityA better approach to big complicated problems (vs. assuming a big complicated solution is needed)The mental cost of doing things differentlyThree biggest takeaways from the bookDr. Beatty has been a Physician Executive for over 20 years and is the CMO of  Northeast Washington at Providence Health. 
Heard of the book “How Will You Measure Your Life?” (by Clayton M. Christensen) but don’t have time to read it? Get the most important insights from someone who’s applied them in medicine, Dr. Jeremy Blanchard. On this episode, he and Sandy dig into:Deciding to leave a health system because of cultureCold calling 16 influential leaders for adviceWhy you should define your “north star” based on your motivatorsOne way to help a friend along their journeyThree biggest takeaways from the bookDr. Jeremy Blanchard is the Chief Medical Officer of North Mississippi Health Services.
Heard of the book “The Obstacle is the Way” but don’t have time to read it? Get the most important insights from someone who’s applied them in medicine, Dr. Mark Stephens. On this episode, he and Sandy dig into:A framework for more objective perception and actionThe skill of teasing out rationality and emotionalityPractical ways Mark applied the lessons of the book in medicineDr. Mark Stephens is, among other things, the Professor of Family and Community Medicine and Professor of Humanities at Penn State.Want to  give it a read? Click here to check out "The Obstacle is the Way"  on Amazon!
Dr. Katrina Ubell is a physician and master certified life coach specializing in helping women-identifying doctors who overeat.Dr. Katrina Ubell and Sandy dig into:The power of a future focused mindsetThe root causes of emotional eatingAuditing your relationship with food, especially during a pandemicWhy constraints aren’t always restrictiveA ton of practical tips for physicians who struggle with weight lossLearn more about Katrina’s work here.
Dr. Patty Fahy's role as a clinician, a member of an executive team, and a leadership consultant has been focused on supporting people to make important and often difficult changes. She is the host of Licensed To Lead Podcast and a Keynote Speaker. Dr. Patty Fahy and Sandy dig into:- What to do when administrators don’t give you the full truth- The power of a physician with a Business School Mindset- Who are the masters of healthcare?- Why you don’t need an MBA- Questioning the dyad structure- Practical ways to create a better culture, from the inside out
We go through important experiences, especially difficult ones, and learn only a fraction of what we could.If you’re an accomplished “doer” and less adept at reflecting — use this exercise as a tool to uncover one of Your 2020 Insights.  Because despite the uncertainty and chaos, there’s a meaningful path for you to take in 2021.  So get started with 5 minutes to pause, reflect and invest in yourself right now.CLICK HERE FOR THE PDF VERSION
Dr. John Gabis and Sandy Scott dig into:Moonlighting at his own practiceThe nuances of training residents to treat opioid use disorderDealing with the fallout of embezzlement (with Gabis’ 3 S’s)Cooper-tition (cooperation + competition)Building a state-of-the-art simulation hospital in AppalachiaResources for physicians who want to govern themselvesChairing the Hope Partnership Project -- a local collaboration to eliminate Substance Abuse DisorderDr. John Gabis is the President at Adena Medical Group in Chillicothe, Ohio -- where he leads 300 colleagues to be the trusted first choice of patients for multi-specialty physician services in a nine county service area. He’s Board Certified in Family Medicine and a Certified Physician Executive.
Dr. Dan McCarter and Sandy Scott dig into:Leading the launch of an ACO (after calculating it would lose money)Shifting business modelsAdopting EMR before the internetHow a temporary job turned into a 27 year practiceResults of using a meditation app for over 170 days in a rowDr. Dan McCarter is the National Director of Primary Care Advancement at ChenMed.
Dr. Dan Field and Sandy Scott dig into:Waldorf educationIs there a positive side to Imposter Syndrome?Skill stacking -- how to combine your existing skills in a new way to provide unique valueTaking 50 dying patients on an all-expenses-paid trip to France (annually)The satisfaction of getting one thing done early in the morningDr. Dan Field is the chief medical officer for MDstaffers, one of the fastest-growing companies in the United States.Dr. Field is responsible for overseeing all clinical staff operations and quality assurance for MDstaffers. He provides clinical leadership to MDstaffers’ contract staff and assists in creating innovative staffing models to help healthcare facilities achieve optimal physician staffing levels while also upholding the highest quality standards in the ever-present physician shortage. Dr. Field is an emergency physician by training and has practiced emergency medicine for more than 30 years. Dr. Field is certified by the American Board of Emergency Medicine and maintains an active clinical practice.Dr. Field is an instructor at the California Northstate University College of Medicine and previously served as clinical faculty at UC Davis School of Medicine for 25 years. Dr. Field serves the California Medical Board as an expert reviewer/consultant and provided medical expertise to the Sacramento County Sheriff SED/SWAT team as a Reserve Deputy Sheriff.Dr. Field received his medical degree from the University of California at San Francisco, completed an internship at Highland Hospital in Oakland and residency at University Hospital in Cincinnati. Dr. Field has an active California medical license. He has experience practicing in resource-rich, urban hospitals as well as under-served, rural, critical-access facilities. Dr. Field also has extensive experience in telemedicine and telehealth staffing.Dr. Field has served as an expert witness for cases involving personal injury, criminal law, standard of care, and malpractice. He has also been a featured speaker, panelist, media physician, and talk show guest.Specialties: Emergency Medicine, Urgent Care, Emergency Department, Triage, Remote and Rural Medicine, Expert Witness, Peer Review, Personal Injury, Product Liability, Criminal, Malpractice, Employment, strangulation, assault, trauma, domestic violence, stabbing, gunshot wounds, forensic medicine, medicolegal, locum tenens, physician staffing, telemedicine, telehealth, managed services
Dr. Brent Jackson is BACK, to dig into:Most surprising parts of getting an MBADesigning a physician leadership program with no budget constraintsThe core strategies of “pandemic management”Unexpected benefits of sending out a Friday Newsletter -- and how to make one yourselfBrent Jackson is the VP/Chief Medical Officer at Dignity Health, Mercy General Hospital. He is a Physician executive experienced with inpatient/outpatient Utilization Management, physician leadership, quality/process improvement, and organizational change. Check him out on LinkedIn:
Dr. Brad Block cuts to the heart of:Steps to get that podcast idea off the groundLeadership vs facilitationHow our words shape our thoughtsHealing people vs healing patients“Encoding meaning” to lock-in new habitsForming coalitionsWhat it’s like to be suedDr. Bradley Block is a head and neck surgeon at ENT and Allergy Associates in New York. He is also the guest of Physician’s Guide to Doctoring, where they answer the question: “What should we have been learning while we were memorizing Krebs cycle?”. Check out for more!
3x3x3 (Visualization)

3x3x3 (Visualization)


Humans tend to feel either:(1) hyper focused (e.g. mind racing)  (2) shut-off (e.g. bored, flat) If you’re feeling stuck in a rut -- The 3x3x3 Visualization interrupts your thinking patterns and helps you find the optimal place in between hyper focus and feeling flat.
If your:meetings are back to backdays are becoming a blurlife feels like Groundhog Daycoping to get through the day…Listen to this.(In less than 5 minutes, we'll interrupt your automatic habits and connect you to a moment of restoration or rest.)
High-performing leaders know “how to show up” to solve challenges.  If you feel like there’s someone or something that you just want to “fix” and move on -- this exercise helps you feel the physical difference between “fixing” vs “showing up” to solve a challenge.  Tune in and then go solve that challenge!
If you call yourself a Servant Leader -- but your work is feeling transactional and mechanical -- plug in your headphones right now and reconnect to a deeper meaning and purpose.  We’ve opened large leadership meetings with this visualization and it’s received awesome reviews.
BY FAR the most popular exercise we do with physicians.  If you're feeling overwhelmed about the future -- investing 15 minutes in your Future Self could be the best decision you make all day.Here’s the deal: 90% of our actions are automated and based on our past experiences. This guided visualization taps into your potential and anchors you into your future -- to balance out the natural way we anchor into the past.  
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