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Richard Johnson, Global Head of Solutions Group, the consulting arm of global travel management platform CWT is joined by Heinrich Lange, Senior Director Sales Northern Europe, and Head of Global Account Management, EMEA, Lufthansa. Together they unpick the practicalities of accelerating the development and integration of sustainable aviation fuel (SAF) and the collective efforts of the entire aviation industry to achieve net zero emissions by 2050. Find out:  Why making SAF the crux of fruitful business relationships is integral to its success. From electrification to adhesive covers modelled on sharkskin, what are the broader opportunities for carbon reduction, how feasible are they and how can we foster innovation at a critical time for our planet?  Is there a one-size-fits-all answer to whether not flying is the most sustainable solution? Visit  
Volatility, complexity and change brought on by the pandemic has been a huge social and economic disrupter for most.  It has - and continues to - transform the way in which we interact, consume, work and travel. What influence does this change have on business travelers’ behaviours, needs and expectations?  In this episode Christina Scorsis, CWT’s VP Traveler Experience Evolution, opines about her own shifting attitudes, and how companies and organizations can keep pace with the aspirations and expectations of the conscious business traveler to retain talent and support a healthy company culture. Find out: About changing patterns of business travel.How travel managers should engage their conscious travelers.Empowering business travelers to make the most sustainable decisions when booking a trip.   Visit 
Belinda Hindmarsh, Chief Growth Officer of global travel management platform CWT is joined by Kit Brennan, Co-founder and Director of award-winning carbon intelligence platform Thrust Carbon.  Together they have decades of experience in the travel tech space. CWT recently became the first major global TMC to activate point-of-sale emissions data with Thrust Carbon, answering the industry’s call-to-action to reduce our impact on the planet by enabling  travelers to make the most eco-friendly decision when booking a trip. In this episode Belinda and Kit turn their sights on the hotel industry which is infinitely more complex than air travel when it comes to measuring sustainability. Find out: Whether there are sufficient measures that accurately determine a hotel’s  green credentials like-for-like, as accurately as air. What  the industry needs to do to provide greater  transparency. Should the onus fall on governments, hoteliers or travelers? Is it gross to not have your bath towels laundered?
Belinda Hindmarsh, Chief Operating Officer of RoomIt by CWT and China, and John Pelant, Chief Technology Officer, CWT are leaders of CWT’s women’s employee resource group. Drawing on decades of combined experience in travel and tech, along with leading a global multinational operating in over 140 countries, they talk about breaking the bias at a critical turning point including:The role of business travel management in progressing equal opportunities.How to build an inclusive culture and inspire more women at an individual, organization and industry level.The power of intentional listening and being an ally.The pitfalls of proximity bias in remote and hybrid working environments.Why we’re at a fork in the road for progressing equality.   Visit
Michelle McKinney Frymire is no stranger to challenge. The CEO of travel management platform CWT, she was at the helm of making the company financially resolute at one of the toughest times in the history of travel. With $350 million of new equity,  including a $100 million investment in technology and innovative products, the platform is entering a pivotal new period. CWT  is physically present in over 140 countries and staffed by 12,000 employees ranging in age from 18 to 90.  As the company celebrates a whopping 150 years in travel Michelle talks about: How travel can drive opportunities for your business.How attitudes to work and life are changing and what that means for leaders. Climate anxiety, inclusivity, vaccine equity and the biggest issues to solve for.  Visit
Human trafficking – the illegal movement of a person into or through a country by force, threat or deception to exploit them - can affect anyone of any age, gender or nationality. In trafficking in persons, criminals are adjusting their business models to a new reality created by the pandemic, especially through the abuse of communications platforms. At the same time, COVID-19 impacts the ability to provide essential services to trafficked persons. Since 1999 CWT and the Carlson Family Foundation have taken a holistic approach to fight trafficking through our core business activities, philanthropy, advocacy, and strategic partnerships. CWT’s Julian Walker, Head of External Market Communications & PR speaks to Yvonne Chen, Director, Private Sector Engagement, ECPAT USA about how we can individually and collectively turn the tide on trafficking. Why survivors and those with lived experience hold the key to crafting legislation and policy.Essential advice for business travelers & companies.From working on refugee rights in Cape Town and California to running safehouses in New York – How meeting survivors has inspired a global mission. Visit
The pandemic prompted companies to take a closer look at the environmental impact of business travel. Now, as travel gradually begins to restart, we can expect sustainability to remain a key priority for many organizations.CWT's Richard Johnson, Senior Director, CWT Solutions Group speaks to a panel of experts representing different viewpoints—including airlines, environmental non-profits, TMCs, and travel buyers—to discuss a major point of contention in making corporate travel programs greener: how companies should set targets and measure success.LearnMeaningful, actionable ideas on how to measure success of carbon reduction initiatives.Best practice examples from customers and suppliers on delivering successful change.How to balance creating more sustainable programs with the financial implications of doing so.Visit
The biggest global vaccination campaign in history is underway. As countries around the world look to gradually ease restrictions, it is imperative that organizations prepare themselves and equip their employees for a safe return to travel.Raphaël Pasdeloup  - Senior VP Global Customer Management, Technology, Media and Telecom at CWT speaks to Brandon Balcom - Senior Director, Innovation, CWT and William Hauptman, MD - Medical Director Assistance, Americas Region, International SOS about:The impact of COVID-19 testing and vaccination programs worldwideOpportunities and challenges with new tech solutions, such as digital health passportsReshaping your organization’s travel policy to the fast-changing landscapeSafety and security blind spots due to the current focus on COVID-19 Visit
2021 is set to be a big year for hybrid meetings and events, with travel restrictions and safety measures expected to remain in place. When done right, combining the best of virtual and in-person events allows you to boost engagement and reach a wider audience.Get ahead of the curve by learning from CWT Meetings & Events'  Fredrik Hermelin, as he speaks to industry experts about how to organize impactful hybrid events that deliver results for your business.Visit
Where were you this time last year? Twelve months on from the start of a global event we can all remember vividly, it’s natural to wonder what business travel, meetings and events and the world of work will look like this time in 2022. We hand the crystal ball to Michelle McKinney-Frymire, CWT’s CFO and President Strategy & Transformation, and Niklas Andreen, President Traveller Experience and Customer. Visit
At the end of a year that completely altered business travel, meetings & events, and our working lives, who better to reflect on the past and anticipate the future than the editors and journalists at the coalface? Winners of the Business Travel Journalism Awards 2020 talk vaccine hope,  slow travel, and cutting commutes for good. Visit
The pandemic has forced businesses to take a closer look at their travel risk policy. What is in place now and what do you need to adapt to make it work for your business and employees?Dr. William Hauptman, M.D., Medical Director Assistance, and Andrew Miller, Director of Partnerships for the Americas Region, both from International SOS, share advice and guidance on why travel managers should reshape their policy to meet the evolving demands of a world challenged by COVID-19. Visit
Employee wellbeing is back on top of the corporate agenda, so it is vital your travel policy tackles the issues that matter most to your employees and addresses their concerns in this new world.In this episode, On The Fly spoke with Valdís Arnórsdóttir, Director of HR Operations, Marel to explore why travel managers should be working closely with their HR professionals to set new policies and procedures in the COVID-19 era. Visit
As businesses reconnect and travel restarts, questions remain over how to manage an air program fit for an uncertain and changing world. Join global airlines, Delta and Air France - KLM as they address key issues affecting travel managers, including unused tickets, boosting employee confidence and safety concerns. Visit 
Restrictions may have eased but many companies still struggle with building confidence in their traveling employees. Hear from business and travel experts in Asia Pacific on how to get your people ready for the road.A diverse speaker panel talks critical learnings from essential service providers, how considerations have shifted, and how suppliers are adapting their operations to cope with a dynamic situation. Visit
Restrictions may have eased but many companies still struggle with building confidence in their traveling employees. Hear from business and travel experts in Asia Pacific on how to get your people ready for the road.A diverse speaker panel talks critical learnings from essential service providers, how considerations have shifted, and how suppliers are adapting their operations to cope with a dynamic situation. Visit
Business travelers are on the road again but many are wondering what to expect at each stage of their trip. CWT's Julian Walker speaks to Nina Brooks, Director of Security, Facilitation and IT at ACI World, to discuss new measures to boost traveler safety, how employees should prepare for a trip and the steps that airports have made to build traveler confidence.  Visit
As travel slowly restarts around the world what will it mean for the employee experience and how should a travel manager prepare?CWT's Julian Walker speaks to Jeremy Prout, Regional Security Manager, and Dr. William Hauptman, MD, Medical Director Assistance, from International SOS. They take a holistic view at getting employees back on the road and provide a roadmap and strategic framework for a return to travel.Learn about: Resuming travel: pre-trip approval, airport screenings, and many other requirementsCreating a ‘return-to-travel’ strategic frameworkPreparing travelers for a new trip experience  Visit
CWT speaks with the International Olympic Committee and 3 PEAKS Leadership about the importance of communication and transparency, why it’s essential to have effective contingency plans and offer up essential advice on dealing with evolving situations and ‘uncontrollable’ events as we've never seen before. Visit
COVID-19, officially a global pandemic, is first and foremost, a human calamity, and one that has upended business travel like never before. In this episode, we talk with Matt Bradley, a former CIA intelligence officer, who is now with International SOS.   We discuss what the leading travel risk services company is advising all clients right now. For those who still need to travel in these unprecedented and unsettling times, find out what you must consider before making that decision. And, while we make no predictions of when this will end, Matt offers his take on how business travel will change post-COVID-19.  Visit
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Oct 12th
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