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The Course Consultant & Customer Success Show
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The Course Consultant & Customer Success Show

Author: Melody Johnson

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Looking to grow your recurring revenue for your course, membership, group program, or creative agency? Want to levearge customer success and retain more customers? You're in the right place. Led by Instructional Designer and Certified Virtual Customer Success Manager - Melody Johnson will showcase the key things you need to know to grow your program, build a sustainable process, and deliver an excellent experience so your customers come back year after year!
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Want more leads, but tired of hustling on IG?  Lex, a featured member inside the Recurring Revenue shares her take on how to leverage growth THE RIGHT WAY and how to optimize the entire customer journey for truly profitable conversions.  ➡️ List your online course or coaching business for free in a searchable directory: https://thecourseconsultant.com/course-collaboration-directory/ --------------- Enjoyed this session? Book, connect, and collaborate with Lex right here: https://www.digitalcreatorsmarketplace.com/atlanta/coach-or-consultant/super-easy-digital 🌸 Access the revenue retention calculator: https://www.thecourseconsultant.com/retention-calculator/ 🌸 Join the Recurring Revenue Membership:https://www.thecourseconsultant.com/recurring-revenue/ 🌸 Got a question for me?  Send me a message to get featured in an upcoming live video or podcast episode! https://thecourseconsultant.com/podcast-2/ Free Resources and Tools! ➡️ Tune into the podcast: http://thecourseconsultant.com/ontheblog/ ➡️ Tik Tok:  https://www.tiktok.com/@thecourseconsultant?lang=en ➡️ Linkedin: https://www.linkedin.com/in/thecourseconsultant-melody-johnson/ ➡️ Work with me: https://thecourseconsultant.com/work-with-me-2/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/
➡️ Join the process powerup: https://www.fromprocesstoprofit.com/processpowerup 🌸 Access the revenue retention calculator: https://www.thecourseconsultant.com/retention-calculator/ 🌸 Join the Recurring Revenue Membership:https://www.thecourseconsultant.com/recurring-revenue/ 🌸 Got a question for me?  Send me a message to get featured in an upcoming live video or podcast episode! https://thecourseconsultant.com/podcast-2/ Free Resources and Tools! ➡️ Tik Tok:  https://www.tiktok.com/@thecourseconsultant?lang=en ➡️ Linkedin: https://www.linkedin.com/in/thecourseconsultant-melody-johnson/ ➡️ Work with me: https://thecourseconsultant.com/work-with-me-2/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/
Retention is profitable PERIOD.  ➡️ Join my free community: www.thecourseconsultant.com/customersuccesscommunity/ 🌸 Access the revenue retention calculator: https://www.thecourseconsultant.com/retention-calculator/ 🌸 Join the Recurring Revenue Membership:https://www.thecourseconsultant.com/recurring-revenue/ 🌸 Got a question for me?  Send me a message to get featured in an upcoming live video or podcast episode! https://thecourseconsultant.com/podcast-2/ Free Resources and Tools! ➡️ Tune into the podcast: http://thecourseconsultant.com/ontheblog/ ➡️ Tik Tok:  https://www.tiktok.com/@thecourseconsultant?lang=en ➡️ Linkedin: https://www.linkedin.com/in/thecourseconsultant-melody-johnson/ ➡️ Work with me: https://thecourseconsultant.com/work-with-me-2/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/
Number 2 is completely avoidable when it comes to avoiding cancellations! Watch the Youtube Video: https://youtu.be/SthxxIkhI7I Read the article: https://thecourseconsultant.com/recurringrevenuetips/ ➡️ Join my free community: www.thecourseconsultant.com/customersuccesscommunity/  🌸 Access the revenue retention calculator: https://www.thecourseconsultant.com/retention-calculator/ 🌸 Join the Recurring Revenue Membership:https://www.thecourseconsultant.com/recurring-revenue/ 🌸 Got a question for me?  Send me a message to get featured in an upcoming live video or podcast episode! https://thecourseconsultant.com/podcast-2/ Free Resources and Tools! ➡️ Tune into the podcast: http://thecourseconsultant.com/ontheblog/ ➡️ Tik Tok:  https://www.tiktok.com/@thecourseconsultant?lang=en ➡️ Linkedin: https://www.linkedin.com/in/thecourseconsultant-melody-johnson/ ➡️ Work with me: https://thecourseconsultant.com/work-with-me-2/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/
In this episode, I interview Lanie about how to market your course and get results on repeat!  ➡️ Join my free community: www.thecourseconsultant.com/customersuccesscommunity/ 🌸 Book a free call to improve your customer success: https://www.virtualcustomersuccessmanager.com/consultation 🌸 Got a question for me?  Send me a message to get featured in an upcoming live video or podcast episode! https://thecourseconsultant.com/podcast-2/ Let's connect! ➡️ Tik Tok:  https://www.tiktok.com/@thecourseconsultant?lang=en ➡️ Youtube:   https://www.youtube.com/channel/UCGR07vuIkDyn-w7Q1IbVn9w ➡️ Linkedin: https://www.linkedin.com/in/thecourseconsultant-melody-johnson/ ➡️ Work with me: https://thecourseconsultant.com/work-with-me-2/ ------- ➡️ Find out more about Lanie  ➡️ Website: live.omgrowth.com/melody ➡️ Results on Repeat: https://resultsonrepeat.com/ ➡️ Tik Tok:  https://www.tiktok.com/@omgrowthpod ➡️ Instagram: https://www.instagram.com/omgrowth/ ➡️ Youtube: https://www.youtube.com/channel/UCzrouybLaW1WfhvZA9gv6AQ
In this episode, I interview Marissa about how to price your programs, products, and services for profit! ➡️ Join my free community: www.thecourseconsultant.com/customersuccesscommunity/  🌸 Book a free call to improve your customer success: https://www.virtualcustomersuccessmanager.com/customer-success-intensive 🌸 Got a question for me?  Send me a message to get featured in an upcoming live video or podcast episode! https://thecourseconsultant.com/podcast-2/ Free Resources and Tools! ➡️ Tune into the podcast: http://thecourseconsultant.com/ontheblog/ ➡️ Tik Tok:  https://www.tiktok.com/@thecourseconsultant?lang=en ➡️ Linkedin: https://www.linkedin.com/in/thecourseconsultant-melody-johnson/ ➡️ Work with me: https://thecourseconsultant.com/work-with-me-2/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/ ➡️ Find out more about our Guest Marissa ➡️ Website: https://www.thecourseconsultant.com/businessaccelerator/ ➡️ Tik Tok:  https://www.tiktok.com/@createtherules ➡️Linkedin: https://www.linkedin.com/in/marissaloewen/
In this episode, I interview Ish Baid, the founder of Virtually ➡️ Join my free fb group: https://www.facebook.com/groups/inspiredcourses 🌸 Book a free call to improve your customer success: https://www.virtualcustomersuccessmanager.com/customer-success-intensive 🌸 Got a question for me?  Send me a message to get featured in an upcoming live video or podcast episode! https://thecourseconsultant.com/podcast-2/ Free Resources and Tools! ➡️ Tune into the podcast: http://thecourseconsultant.com/ontheblog/ ➡️ Join my free Facebook Group: https://www.facebook.com/groups/inspiredcourses/ ➡️ Tik Tok:  https://www.tiktok.com/@thecourseconsultant?lang=en ➡️ Linkedin: https://www.linkedin.com/in/thecourseconsultant-melody-johnson/ ➡️ Work with me: https://thecourseconsultant.com/work-with-me-2/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/ ➡️ Find out more about our Guest: Ish Baid ➡️ Website: https://www.tryvirtually.com/ ➡️ Linkedin: https://www.linkedin.com/in/ish-baid-11645b87/
In this episode, I interview three successful course creatores who share their Social Media Marketing World 2022 on how to leverage social media and market your course from this event! Read the full episode: https://thecourseconsultant.com/social-media-marketing-world-2022-recap/ ➡️ Join my free fb group: https://www.facebook.com/groups/inspiredcourses ➡️ Join me on Tik Tok: https://www.tiktok.com/@thecourseconsultant?lang=en 🌸 Join The Business of Courses Membership: https://www.thebusinessofcourses.com/membership/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/ ➡️ Access the full blog post: https://thecourseconsultant.com/social-media-marketing-world-2022-recap ➡️ Learn more about Wave Wyld: https://www.wavewyld.com/ ➡️ Learn more from Shannon Desouza: https://www.desouzaondemand.com/ ➡️ Learn more from Jono: https://coursecreatorcommunity.net/
In this episode, I introduce The Course Consultant Season 3 new Co-host Monica Monfre from Teach Wellthy Coaching! We learn how Monica launched a $25k offer with a small audience.  ➡️ Join my free fb group: https://www.facebook.com/groups/inspiredcourses 🌸 Join The Business of Courses Membership: https://www.thebusinessofcourses.com/membership/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/ ➡️ Find out more about Monica's Close Friends training - https://www.monicamonfre.com/close-friends
In this episode I speak with Brittany Rincon, the Podcast Host of the Teacher Leader Podcast. We talk all about running a podcast while also working a full-time job and having a family. Brittany shares her experiences as an educator and how she hopes to help educators find their voice as an educator inside and outside of the classroom. If you're an educator looking to start your own podcast or an online course creator wanting to take your marketing to the next level, I highly recommend listening to this episode! Grab my free resource: The Course Creator Starter Outline Join me inside the private free Facebook group Join Coffee and Courses for only $3/a month for exclusive video affirmations and digital product discounts Grab the Podcast Planner for only $37 Follow me on Instagram: The Course Consultant Follow Brittany on Instagram Listen to the Teacher Leader Podcast 
In this episode I interview Instagram Coach Alisha Founder of TheSocialImpact who talks about how Reels has revolutionized her business, booked out her courses, and helped her make an impact in her students lives. She shares about her co-creation strategy and how she and her business partner Monica co-created their signature course Rise with Reels.  You won't want to miss this episode! Watch the full interview and get the shownotes: http://thecourseconsultant.com/rise-with-instagram-reels/ Join us inside of Coffee and Courses for only $3 a month Join us inside our private Facebook group (share TheCourseConsultantShow) Join me on Instagram  Follow Alisha and The Social Impact Follow the Rise with Reels 
Angela Tan is the founder of the Systems RX. Angela says that after working with clients 1:1 creating evergreen webinar funnels and automations, she’s refined her process so she can systematize and automate the entire automated webinar process in under 6 hours. In this episode, she shares her tips and tricks helping 6 figure launch course creators support their families and grow their online businesses through automated webinar funnels. I talk about mindset shifts to sell your course or program on a webinar in another podcast episode. Check this out for full shownotes:  https://thecourseconsultant.com/evergreenwebinars/ Free resources:  6 Profitable Funnel Ideas Free Facebook Group Free Training: The 4 Part Framework to Promote Your Course on a Webinar
In this episode, I talk about the latest results from The Digital Product Toolkit! I share specific results from alumni of the program and my membership. To learn more about the resources inside of the Digital Product Toolkit and access my free resources to help you create, grow and scale your business, join my free Facebook group.  Access the full episode, video, and student features: https://thecourseconsultant.com/latest-results-from-the-digital-product-toolkit-2022/ ➡️ Join my free fb group: https://www.facebook.com/groups/inspiredcourses ➡️ Join the Digital Product Toolkit: https://digitalproducttoolkit.thecourseconsultant.com/digitalproductoolkitcoursemas 🌸 Join The Business of Courses Membership: https://www.thebusinessofcourses.com/membership/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/
In this episode, I talk with Andrea Jones from OnlineDrea and founder of The Social Savvy School about how to leverage social media to get more course customers without giving away for free.  ➡️ Join my free fb group for weekly office hours: https://www.facebook.com/groups/inspiredcourses ➡️Get Access to the Customer Success Roadmap: https://www.increasecustomerssuccess.com/customersuccessroadmap 🌸Join The Business of Courses Membership: https://www.thebusinessofcourses.com/membership/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/ 🌸 Subscribe to the Youtube Channel: https://www.youtube.com/channel/UCGR07vuIkDyn-w7Q1IbVn9w ------------------ ➡️Tune into Andrea's Podcast: https://onlinedrea.com/podcast/ ➡️Tune into Andrea's Linkedin: https://www.linkedin.com/in/onlinedrea/
In this episode we talk all about how to sell your coaching program or course without the sleazy tactics.  Annie is just plain fun - and you'll love this episode!  ➡️ Tune into my guest episode with Annie right here where I talk all things Star Trek Voyageur - https://podcasts.apple.com/us/podcast/on-courses-new-customers-star-trek-voyager-feat-melody/id1542695305?i=1000544954203 ➡️ Join my free fb group for weekly office hours every Wednesday: https://www.facebook.com/groups/inspiredcourses 🌸 Join The Business of Courses Membership: https://www.thebusinessofcourses.com/membership/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/
In this episode, I talk with Tanya all about how to leverage free traffic from livestream to sell your course, program, or service! ➡️ Join my free fb group: https://www.facebook.com/groups/inspiredcourses 🌸 Join The Business of Courses Membership: https://www.thebusinessofcourses.com/membership/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/ ➡️ Find out more about Tanya: https://getnoticedwithvideo.com/
If you're a DIY blogger, content creator, or consultant without a team - you know that self-publishing articles is time-consuming. That's why I'm thrilled to be talking with Angela Tempest about how to save time with PLR packs. In this interview I talk with Angela about how to produce a pack of work and then selling the rights to the work! To learn more about how to sell PLRs and the secret world that saving everyone hours and hours of work, tune in! ➡️Access the shownotes: http://thecourseconsultant.com/angelatempest/ ➡️Join the 25 Days of Course-Mas: https://thecourseconsultant.myfunnelstreams.com/25daysofcoursesmas
Before you draft that contract or terms and conditions for your freelance or course based business, you need to know these important things! In this episode, I speak with attorney Amy Nesheim, founder of Artful Contracts, where we discuss the legal side of protecting your services and courses legally without the headache! If you're ready to finally  get some clear answers to your legal Qs so you can grow your business with confidence - Amy is teaching all of it FOR free! >> Signup for Amy's Free Masterclass  on How to Legally Protect Your Online Business So You Can Grow With Confidence! ➡️ Tune into the latest podcast episodes & subscribe: http://thecourseconsultant.com/ontheblog/ ➡️ Join my free Facebook Group: https://www.facebook.com/groups/inspiredcourses/ ➡️ Follow me on Instagram: https://www.instagram.com/thecourseconsultant/ ➡️ Subscribe to our Youtube Channel: https://www.youtube.com/channel/UCGR07vuIkDyn-w7Q1IbVn9w 🌸 Join The Business of Courses: https://thecourseconsultant.com/the-business-of-courses-membership/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/ *Some of these links are affiliate links
In this episode, I interview Jono Petrohilos. Jono is the co-founder and director of Fitness Education Online, the largest continuing education company in Australia. He also won the current fitness Australia Educator of the Year and sells over $1 million worth of courses a year. He's absolutely the coolest guy!  Grab the course creator starter outline => http://thecourseconsultant.com/course-creators-starter-outline/course-creator-starter-outline-2/ Make sure to join Jono's Free Facebook group => https://www.facebook.com/groups/2106794129445121/
In this episode, I speak with Brand Strategist Bethany McCamish who talks about how to create a brand backed by psychology. In our chat, we discuss how to elevate and unearth your brand using brand archetypes. Not only is it incredibly fascinating, but it's proven to convert your audience into paying customers - especially so when it comes to creating and selling that online course! As someone that has personally worked and hired Bethany to sell my service packages, I can tell you this is a MUST listen to! Access transcripts ➡️ Tune into the latest podcast episodes & subscribe: http://thecourseconsultant.com/ontheblog/ ➡️ Subscribe to our Youtube Channel: https://www.youtube.com/channel/UCGR07vuIkDyn-w7Q1IbVn9w 🌸 Join The Business of Courses Membership: https://thecourseconsultant.com/the-business-of-courses-membership/ 🌸 Access the signup bonuses for Convertbox and Thrivecart: http://thecourseconsultant.com/programbonus/ 👉Access Bethany's amazing Branding Quiz! https://bethanyworks.com/brand-quiz/ 👉Learn more about Bethany's courses: https://courses.bethanyworks.com/
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Comments (1)

Emilia Gray

In my opinion, creating private label products like this https://www.privatelabelexpress.com/ is a great opportunity for a business to expand long-term without sacrificing quality.

Mar 7th
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