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Digital Works

Author: Digital Works

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Talking about all the different things that 'digital' means in the cultural and heritage sectors. Tales of success and failure, interrogating the shiny new things and looking at what works (or not) and why, Interviews with digital folks working in-house, consultants, funders, and whoever else it seems like it might be interesting to talk to.
16 Episodes
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A conversation with one of the Directors of Storythings, Matt Locke. We discuss digital audiences, attention patterns, formats, shifts in behaviour, and loads more.Matt has held senior positions at Channel 4 and the BBC, been a curator of a gallery, set up and run digital art programmes, and attend Glasgow School of Art in the early 90s. He has a fascinating perspective on content and audiences and his blog is well worth a read https://howtomeasureghosts.substack.com/
In this episode I speak with award-winning cultural studies scholar, Dr Kirsty Sedgman. We talk about the audience experience - particularly within a digital context, theatre etiquette campaigns, excluded audiences, the democratising potential of digital, and how we understand the 'value' of cultural experiences. 
A conversation with Sadler's Wells' Head of Content & Audiences, Ankur Bahl. We chat about structuring digital teams, spending time focusing on storytelling, choosing the right content approach for each platform, the initiatives Sadler's Wells has tried during lockdown (and how audiences responded), and their plans for the future.
We sit down with Linda Spurdle, Digital Development Manager at Birmingham Museums Trust to talk about their recent Cut, Copy, Remix project which came about after they opened up access to their image library. The Cut, Copy, Remix project saw them working with artists including Cold War Steve, the Black Hole Club to reimagine images from the Museums' collection.Linda is a brilliant interviewee, honest and refreshing in her candour about what did, and didn't work, and why.You can see one of the images Cold War Steve made for the project here https://www.thesocial.com/bennys-babbies/
Aled is Head of Membership Strategy at Condé Nast and has previously worked at the Guardian and ITN. He also founded the payment solutions startup, PayTogether. We talk about fostering a culture of innovation, risk taking, structuring digital teams, digital businesses and loads more.
We sit down with Opera North's Director of External Affairs, David Collins. We look at how strategic thinking that has been developed over recent years has underpinned how they have used digital to respond to the current crisis, keeping audiences engaged, retaining a connection to local communities, the nature of opera in the 21st century, how the organisation has arrived at a clear sense of purpose and self, fostering a culture of experimentation, and loads more.David also wrote an article to accompany this conversation which you can read on Substrkat's website https://substrakt.com/journal/guest-post-digital-strategy-and-responding-to-the-covid-crisis-at-opera-north 
A conversation with the Donmar Warehouse's Director of Marketing, Abby Corfan. We discuss what life has been like at the Donmar during lockdown, our discussions focused mostly on the two big digital productions the Donmar has been involved with; a reworking of Adam Brace's play, Midnight Your Time, and their involvement in the National Theatre's NT At Home initiative with their 2014 production of Coriolanus.We talk about the challenges (and opportunities) presented by reimagining work for digital delivery, communicating what this new type of work is, recreating shared experiences, donations, remote working, and much more
Featuring a conversation with podcast host, producer, consultant and writer, Hannah Hethmon. We look at the history of podcasting in the cultural sector, the elements of a good podcast, how podcasts could (and should) be approached by institutions, the unique relationship that can be achieved between a host and their podcast listeners and loads more.Hannah's book Your Museum Needs a Podcast: A Step-By-Step Guide to Podcasting on a Budget for Museums, History Organizations, and Cultural Nonprofits is still available to buy and Hannah's Digital Works #10 talk can be watched on YouTube https://www.youtube.com/watch?v=Kt7Ul_Lxzk4
We sit down with MCC Theater's Artistic Director, Will Cantler, and Digital Marketing Manager, Molly Barson, to delve into their recent digital production of Alan Bowne’s Beirut starring Marisa Tomei and Oscar Isaac https://mcctheater.org/tix/beirut-benefit-play-reading/. They speak openly about what they learned working in this way for the first time, what worked (and what didn't) and the surprises they encountered along the way. We discuss how to conduct rehearsals in quarantine, the benefits of live chat, the proportion of new audience members this reached, how to price this type of work, and loads more.
A conversation with cultural fundraising consultant and director of Apollo Fundraising, David Burgess. We talk about the state of digital fundraising in the sector, inter-departmental collaboration, the importance of human connection, behaviour psychology and much more.
In this special 'live' recording of the podcast (a Zoom webinar with an audience of around 100 folks from around the world joining us) Ash discusses the sector's recent pivot to digital with One Further's Chris Unitt (https://onefurther.com/about).This conversation came about following Chris's recent blog post https://www.chrisunitt.co.uk/2020/04/questions-about-the-cultural-sectors-pivot-to-digital/ which poses a number of questions around the how, what, why (and more) of the sudden surge in digital activity brought on by the Coronavirus crisis.In our chat, Chris references David Sabel's talk at our Digital Works #10 event back in April 2020 (you can watch/listen to that here https://www.youtube.com/watch?v=w5yJt64rJpk&list=PLIvMezMER7izAGsQIheZWi4tOa24NcSVT).
A conversation with Louise Cohen, Head of Digital Content & Channels at the Royal Academy of Arts. We talk about the importance of strategy, how to embed strategies across an institution. Louise's background as a journalist, storytelling, the expansion of the RA's digital capacity, the content projects she's proudest of and more.Louise's work on content strategy at the RA won a GLAMi Award in 2017 https://www.museweb.net/winners-of-2017-glami-awards-announced/.
A conversation with the Victoria & Albert Museum's Head of Digital, Kati Price. We talk about the elements of digital success, Kati's work researching how digital teams are structured at cultural institutions, digital storytelling, Kati's career to date and much more.You can find more information about Kati and Dafydd's research on the Museums & the Web site https://mw18.mwconf.org/paper/structuring-for-digital-success-a-global-survey-of-how-museums-and-other-cultural-organisations-resource-fund-and-structure-their-digital-teams-and-activity/
This episode focuses on accessibility and inclusive design as we sit down for a chat with Robin Christopherson MBE, Head of Digital Inclusion at AbilityNet (https://abilitynet.org.uk/). Robin is a really inspiring interviewee and has lots of insightful things to say about the impact of accessible products and services.Robin mentioned a number of initiatives during our conversation including; the Tech4Good Awards, https://www.tech4goodawards.com/.We were slightly beset by technical gremlins and Ash having to self-isolate after returning from a trip to Italy but we've battled on. This does mean the audio quality isn't quite as crystal clear as it usually is but hopefully that doesn't cause any issues.
Episode 002 - Katie Moffat

Episode 002 - Katie Moffat

2020-02-2101:13:13

We sit down for a chat with Head of Digital at the Audience Agency, Katie Moffat to talk about her career, her thoughts about the usefulness of a digital strategy, bridging the digital skills gap, what defines a digital mindset and more.Cas and Ash also discuss the recently announced Digital Culture Compass (https://digitalculturecompass.org.uk/), Nesta's Digital Culture Survey (https://www.nesta.org.uk/blog/digital-culture-2019/) and how artistic practice seems to remain mostly untouched by digital.
Episode 001 - Mike Harris

Episode 001 - Mike Harris

2020-02-1001:03:31

In this first episode we grapple with trying to be concise, talk about recent Ofcom research around how young people are engaging with the internet, Ash speaks with Mike Harris (former Tech Lead at the Royal Academy of Arts) as he reflects on his 2 years in the sector, Andy looks back on how digital has changed over the past 14 years and we talk about the importance of mobile experiences.
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