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ReThink Productivity Podcast

Author: ReThink Productivity

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Simon Hedaux from ReThink Productivity reveals his productivity and efficiency strategies with help from clients, partners and the ReThink team, so you can be ahead of the curve with your own business. Discover how you can measure, track and develop productivity. It's a mix of interviews and special co-hosts you're not going to want to miss
93 Episodes
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WorkJam Operations

WorkJam Operations

2021-03-1419:53

The last episode in our series of 3 Podcasts with our friends at WorkJam.  Tim Wheeler returns to discuss... Where can WorkJam be used effectively?How do you target locations/groups of Colleagues to help drive performance?Health & Safety consistency of implementation and compliance 
The second episode in our series of 3 Podcasts with our friends at WorkJam.  Tim Wheeler returns to discuss... Driving Customer Experience through Colleague ExperienceOnboarding and keeping Colleagues up to date with the business to drive consistent experiencesHighlighting insight to field leadershipThe link to Task Management
The first episode in our series of 3 Podcasts with our friends at WorkJam.  Tim Wheeler returns to discuss... What is Workforce Orchestration?Why is it more important than ever to track task?How does Task management relate to scheduling, training and the rest of the echo system?
The final episode in our series of 7 Podcasts with our friends at REPL.  We are joined by Lauren Wilson, Claire-Ann Fick and Melissa Sutton to discuss how WFM differs across the world. We cover the simplicity V complexity across the world of...Pay RulesScheduling RulesContractsUnionsBringing us back to why a WFM is so important to bring all this together to support compliance 
The sixth in our series of 7 Podcasts with our friends at REPL.  We are joined by Jill Anderson, Doug Robertson and Austin Stump to discuss the future WFM. We cover...Covid accelerating the need for multi-channel planningHow the way we are now shopping is shaping future planningGetting Managers out of the office and on to the floorThe part AI and data will play
The fifth in our series of 7 Podcasts with our friends at REPL.  We are joined by Peter Barker, Blanche Vanhuyssteen and Jake Ralston to discuss WFM Mobile,Reporting & Analytics. We cover...How WFM mobile is turning to wider Colleague EngagementCan you run WFM via mobile only?Reporting is turning in to analytics, so what?
The fourth in our series of 7 Podcasts with our friends at REPL.  We are joined by Graham Trenaman, Emma Ruane and Angeline Neutt to discuss Time & Attendance. We cover...Why would want to capture peoples worked hours?How does it connect to payroll, what point does T&A stop/payroll start?How do you capture data the data?What do you capture e.g. breaks? What happens to the data?T&A RulesShould managers clock? 
The third in our series of 7 Podcasts with our friends at REPL.  We are joined by Lucinda Broad, Matthew Frazier and Dana Altavilla returns to discuss Scheduling. We cover...Can you jump straight in to fully Automated Scheduling?Scheduling journey - Manual/Template/Semi-Automated/Fully AutomatedShould you be doing lots of Schedule editing?Do the different parts of the scheduling journey unlock different return on investment (ROI)? 
The second in our series of 7 Podcasts with our friends at REPL.  We are joined by Dana Altavilla, Huseyin Durak and Zach Owston returns to discuss Budgeting, Forecasting & Labour Demand. We cover...What is budgeting? What is forecasting/labour demand?What do you forecast? Sales/transactions?How accurate are labour forecasts? What about anomalies e.g. covid? How will people forecast next year? How does/will AI & Machine learning impact the forecast?
The first in a series of 7 Podcasts with our friends at REPL. We will be covering all the components parts of Workforce Management (WFM), along with a look at what the future holdsIn this first episode, we are joined by Pip Trenaman, Doug Roberston and Zach Owston to discuss Labour Standards. We cover...How do you balance detail of measurement V simplicity of labour standards for a Labour Model?Can you have a 'standard' approach in a global organisation?ModifiersBig data and 'What If' analysis
Simon Fraser, VP, Customer Experience Strategy at InMoment is back for the final episode in this series. Simon covers...What are Inclusive Experiences?Do you design for the 'average'?Are you able to understand and improve Inclusive Experiences from your customer feedback?
🎧 Simon Fraser, VP, Customer Experience Strategy at InMoment is back for episode 3. He shares his thoughts on the evolution of payment, how things can get in the way of delivering a great customer experience at the end of your shopping journey and how this massively influences your brand experience  🎧
🎧 Simon Fraser, VP, Customer Experience Strategy at InMoment returns. He discusses the challenges of delivering a great experience whilst striving to be truly Omnichannel. Who does a great job and who could do better?? 🎧
🎧 Derek Eccleston, CX Consultant at InMoment kicks off the series by sharing some amazing stories of companies that deliver on their brand promise and the consequences of what happens when it all goes wrong!! 🎧
Your data your way🎧Steve Tonks, SVP EMEA, at Workforce Software talks about how they have been supporting those that can't work from home and what changes it has led to in the software, plus wider WFM market trends🎧
Karen Dyke, CEO at Retail Manager Solutions (RMS) shares how they have been helping the sudden switch to remote working and the benefits of the RMS metro roadmap which covers much more than just WFM. Which stops will you visit??Metro
Wayne Snyder, VP Retail Strategy EMEA and Kim Hill, WFM Solution Advisor EMEA  at  Blue Yonder share their thoughts on how automation is impacting the Customer & Store and the role WFM can play in this evolving journey
Amanda Simms, Founder and CEO at  Simms & Associates discusses if WFM should be an IT or Change project, not underestimating the importance of change management and how to keep delivering the return on investment post-implementation 
🎧How do you make sure Susan is happy?🎧Ian Marshall, Customer Success Director EMEA, and Stuart Thompson, Solution Consultant EMEA, at Reflexis (now part of Zebra Technologies) cover why being agile, communicating with frontline workers, AI Machine Learning and Task compliance are all going to be critical for Retailers moving forwardYou will have to listen to understand the Susan reference!!
🎧What do The Clash and Red Rum have to do with WorkForce Management?Well, in this episode, Peter Harte, VP of EMEA, at UKG (Ultimate Kronos Group) will explain as he discusses how Kronos and Ultimate Software have merged together to become one of the largest workforce management technology providers globally. Plus, learn how (the newly branded) UKG helps retail customers with contact tracing and attestation functionality🎧Here are some links as mentioned in the podcast:Contact TracingAttestationRetail Webinar  
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