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Paychex THRIVE, a Business Podcast
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Paychex THRIVE, a Business Podcast

Author: Paychex, Inc.

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Join host Gene Marks for Season 3 and hear timely insights on marketplace conditions, proposed legislation, innovations, research, and success strategies from industry leaders, lawmakers, experts, and icons to help you propel your business forward and THRIVE.
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With the GDP up, unemployment down in a majority of states, and the recession projections not as bad as imagined, businesses have an opportunity to begin resolving any hiring challenges they might have experienced recently. Gene Marks shares his advice on how and where to recruit, including looking to your own employees for referrals. Listen to this week’s podcast. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
We are nearly three years out from the start of the COVID-19 pandemic, but businesses are still in the process of recovering from its effects. Faced with many options for financing help It can become very overwhelming. That’s why we’re talking to Erin Lierheimer, Senior Technical Product Manager at Paychex, and Ken Bersani, Manager of Operating Risk at Paychex about the Employee Retention Tax Credit (ERTC), how you can retroactively claim it, the qualifications and eligibility of the ERTC, how Paychex can help with the process, and much more. Topics Include: 00:15 – Financing trends for 2023 01:01 – What is the ERTC? 03:15 – Guest introduction 03:51 – Meet Erin Leirheimer 05:39 – Meet Ken Bersani 06:14 – Using a professional for ERTC 07:25 – Can you still obtain the ERTC credit? 07:43 – Retroactive amendments to ERTC 08:09 – How long does it take to get refunds? 08:33 – ERTC timeline and leaving yourself time 11:38 – How Paychex helps with the process 12:09 – ERTC with other loans and credits 15:41 – Qualifications and eligibility for ERTC 15:51 – Full or partial shutdown 19:45 – Decline in gross receipts 22:47 – Recovery startup businesses 25:02 – Key dates 26:07 – Auditing by the IRS 30:51 – Wrap up Discover more about the benefits of the ERTC at www.paychex.com/worx/guide/ertc-resource. Find out more about the deadlines to retroactively claim the ERTC www.paychex.com/articles/compliance/employee-retention-credit. Learn more about the ERTC and how Paychex can help at www.paychex.com/tax-services/employee-retention-tax-credit-services. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.  
Put down the pen and listen: This week’s episode of the Week in Review looks at the findings of several studies that demonstrate that writing paper checks is costing your business money and time. It’s time to think about the future and Gene Marks shares insights on the advantages of moving to digital payments for paying your vendors. Learn more on this week’s podcast. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
As the retirement crisis looms, people just aren’t saving for their retirement like they should be and need to be. That’s why in 2019, the SECURE ACT 1.0 was passed, to provide benefits to employers for offering retirement plans and to employees for who participate in those plans. Now, three years later, SECURE Act 2.0 has passed and is expanding opportunities for workplace retirement plans across the United States. Tune in as host Gene Marks talks with Sarah Faye Pierce, Head of Government Relations at Paychex, and Michael Majors, VP of HR Solutions at Paychex, about these two big pieces of legislation and how they are working to help businesses and their employees. Topics Include: 00:14 – Episode introduction 00:45 – Meet Sarah Fay Pierce 02:47 – Meet Michael Majors 04:55 – The retirement crisis in the U.S. 06:54 – Retirement offering amongst small businesses 09:25 – SECURE Act of 2019 12:40 – What is a Pooled Employer Plan (PEP)? 15:26 – SECURE 2.0 18:55 – Highlights of SECURE 2.0 19:23 – Enhanced tax credits 20:56 – Auto enrollment 29:01 – Benefits for younger and older employees 33:15 – Contributing to Roth accounts 37:23 – Safe Harbor database 38:39 – Wrap up Find out more about SECURE 2.0 and how Paychex can help you start a retirement plan at https://go.paychex.com/secure-act Read more about the incentives offered by SECURE Act 2.0 at www.paychex.com/articles/compliance/secure-act-changes. Read more about the SECURE Act of 2019 here at www.paychex.com/articles/compliance/congress-passes-secure-act-for-retirement Learn how to set up a 401(k) plan for small business employees at www.paychex.com/articles/employee-benefits/steps-for-401k-plan-setup-retirement-saving. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
A customer relationship management (CRM) system could be the difference maker for your business, especially with its ability to put all your contacts – customers or prospects – in one database. It can improve your communication internally and externally, while also adding tremendous financial value to your business. Gene Marks, whose own company implements CRM systems, shares insights into this important tool.  DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
When it comes to making financial business decisions, there’s a lot to know. On this episode of Paychex THRIVE, a Business Podcast; Gene Marks is talking about everything you need to know, from interest rates and lines of credit to non-bank lenders and SBA loans. Tune in to hear what they talked about and to learn more about what you can expect economically in 2023 and how to navigate business financing options. Topics Include: 00:20 – Introduction to Greg Ott 00:52 – What is Nav and how it works 03:02 – Finding financing that’s right for your business 04:01 – The impact of interest rates in 2023 05:46 – The increasing cost of capital 07:21 – Financing options through Nav 10:40 – SBA loans 12:28 – Reasons businesses don’t qualify 15:33 – Potential financing options in 2023 16:34 – Lines of credit 17:03 – Rising interest rates 23:14 – Financing alternatives in 2023 25:08 – Wrap up Read more about how to secure financing for your small business at www.paychex.com/articles/finance/securing-small-business-financing. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.  
As 2023 gets underway, inflation remains a challenge, so finances become important – for businesses and their employees. It’s why people are flocking to lower-tax states, providing employers in those states with a larger workforce pool. Likewise, changes are being made in the supply chain. And you’ll never guess which generation thinks its annual salary should be the highest to cover expenses? Gene Marks breaks it down on this week’s podcast. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
You know Isiah Thomas as the NBA superstar, but did you know he’s also an all-star entrepreneur? We’re excited to have him join us on this episode of Paychex THRIVE, a Business Podcast where he shares with us his journey to become the Founding Chairman and CEO of Isiah International, and what he’s learned along the way. Tune in to hear Isiah talk about putting together a winning team, setting your employees up for success, the state of minority business ownership, and so much more.  Topics Include: 00:20 – Introduction to Isiah Thomas 01:19 – Indiana Popcorn and the popcorn space 03:27 – Learning business finances 04:46 – The importance of specialization 05:38 – Choosing the right team 07:37 – Being patient with employees 09:07 – Advice for managing people 13:04 – The state of minority business ownership 17:33 – Isiah Thomas’ exit plan 20:06 – What’s on the horizon Read more about managing underperforming employees at https://www.paychex.com/articles/human-resources/how-to-manage-underperforming-employee. Learn about employee performance management processes, reviews, and more at www.paychex.com/articles/human-resources/employee-performance-management-and-reviews. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Businesses will be faced with challenges in 2023 regarding funding, regulatory changes such as worker classification, overtime rules, and paid leave, as well as issues of how to enhance their cybersecurity. Host Gene Marks says he’ll be talking all year with his own clients about these topics and shares similar insights on the Week in Review. Listen to the podcast. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
As more states adopt pay transparency regulations, it’s important that business owners throughout the country are aware of the laws that may be heading their way. That’s why on this episode we have Frank Kerbein, Director of the Center for Human Resources at the Business Council of New York State, talking with us about the newest bills coming out of New York City and New York State, and what they mean for businesses and employees. Listen in as he talks about what salary transparency is, the impact these laws have on job seekers, the growing trend of wage compression, and more. Topics Include: 00:50 – Introduction to Frank Kerbein 02:22 – The Business Council of New York State 03:09 – What is going on with pay transparency? 04:47 – What exactly is pay transparency? 05:36 – Why pay transparency regulations are needed 07:49 – Impact on New York job seekers 09:32 – Pay transparency laws at a national level 11:19 – Wage compression for current employees 13:48 – Compensation beyond salary 15:50 – Employer audits 17:06 – Pay transparency regulation issues 18:59 – Where the New York State bill stands 20:24 – Wrap up Learn more about pay transparency and what the benefits are at www.paychex.com/articles/management/pay-transparency. Find out what you need to know about the Equal Pay Act and pay equity at https://www.paychex.com/articles/human-resources/what-hr-needs-to-know-about-pay-equity. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
A massive federal spending bill could end up creating savings for your business and employees. Included in the law is SECURE Act 2.0, which impacts your workplace 401(k) by offering tax credits for implementation and matching, as well as extending age limits for employees to save more. Gene Marks shares insights on how this could be a major opportunity for your retirement benefits. Listen to the episode. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Planning ahead, especially when it comes to regulatory and compliance requirements, can keep your business running smoothly. In this episode of the “Week in Review,” host Gene Marks talks about the laws that could impact how you fund your business, start a workplace retirement plan, classify your workers, and more. Listen to the podcast. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
California’s new bill, the Fast Food Accountability and Standards Recovery Act (FAST Act), is putting a new focus on regulations and worker protection for restaurants in the fast food industry. Listen in to this episode of Paychex THRIVE, a Business Podcast to get insight to what this bill is from Jot Condie, President and CEO of the California Restaurant Association. Find out more about who the FAST Act is targeting, how it will affect minimum wage, the possible impact on consumers, and what it means for other industries throughout the United States. Topics Include: 00:19 – Introduction to Jot Condie 00:44 – The California Restaurant Association 02:37 – What is the FAST Act? 04:54 – Who the bill is targeting 05:10 – The council makeup and authority 09:04 – What does this mean for workers? 11:17 – Why focus on the fast-food sector? 12:01 – How effect on minimum wage 13:47 – The expected impact on consumers 14:57 – Is the FAST Act needed? 16:37 – What does this mean for other industries? 17:29 – Advice to other states 19:18 – Wrap up Learn more about other laws and regulations impacting the restaurant industry at www.paychex.com/articles/payroll-taxes/notable-laws-and-regulations-for-restaurants. Read about other regulatory issues businesses may face in 2023 at www.paychex.com/articles/compliance/top-regulatory-issues. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.  
Tired of pressing 1, then pressing additional numbers to work through an automated system? Think how your customers feel if they are having the same experience. Well, chatGPT is all the talk, and it’s the talking part that has the tech sector excited. This artificial intelligence system is conversational – it can continue a dialogue as it “learns” more. Gene Marks shares insights on how this can help your business in the future.  DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
You’ve heard of Yelp, but are you using it to its fullest potential for your business? On this episode of Paychex THRIVE, Gene Marks talks with Emily Washcovick, Senior Marketing Manager and Small Business Expert at Yelp about how Yelp works to help businesses build connections with customers and succeed in their industry. Listen in as Emily shares her insights on the good that can come from a bad review, how to handle both positive and negative reviews online, the importance of using Yelp to increase your online presence, the features you need to know about, and much more. Topics Include: 00:50 – Introducing Emily Washcovick 02:16 – Behind the Review podcast 04:02 – You can’t please every customer 05:55 – The positive side of a bad review 08:05 – Yelp as your online presence 12:22 – How Yelp positions itself 15:24 – Industries that benefit from being on Yelp 19:09 – Features of Yelp 23:37 – Connecting with people on Yelp 27:13 – Wrap up Read about more ways you can connect with your customers and build relationships at www.paychex.com/articles/management/microbusinesses-build-customer-relationships. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.  
The employee retention tax credit is getting a lot of attention after a recent IRS announcement extended the deadlines to file amended returns. Gene Marks tells eligible businesses to go for it because there is meaningful money potentially waiting. However, in this episode of the Week in Review, he also warns that the added attention has brought out scammers and make-shift third-party vendors trying to cheat your business. Stay with trusted sources to help you claim the credit. Listen to the podcast Learn more about how Paychex can help your business claim the Employee Retention Tax Credit at https://www.paychex.com/tax-services/employee-retention-tax-credit-services. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Businesses throughout the United States have been forced to navigate an array of unprecedented challenges throughout the past few years. As we look towards the approaching new year, what can we expect to see in 2023? On this episode of Paychex THRIVE, CNN reporter, Matt Egan, talks with Gene Marks about the economic outlook of 2023. Hear what he had to say about consumer spending, a possible recession, interest rates, inflation, and more. Topics Include: 00:49 – Introduction to Matt Egan 01:49 – What to expect for the holiday season 02:44 – Consumer spending in today’s economy 04:35 – Buy now, pay later trend 08:00 – Are we headed into a recession 11:32 – The challenges within the tech sector 14:16 – State of the housing and construction industry 17:08 – The rise in interest rates 19:03 – Thoughts on inflation in 2023 23:38 – Expected news on small businesses in 2023 26:22 – A positive outlook for next year 28:00 – Wrap up Hear more about the impact of rising inflation at www.paychex.com/worx/podcasts/business/economy-and-rising-inflation. Get some tips on how to offset the current financial landscape at www.paychex.com/worx/podcasts/business/interest-rates-rising-think-long-term-loans-money-management. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
In this episode of the Week in Review, Gene Marks says he thinks the lame duck Congress might actually move the needle on retirement and tax legislation – and that’s a benefit to businesses. The many bills on retirement could become SECURE Act 2.0, leading to additional tax credits and incentives. Plus, extending the research and development tax credit is on the table. Listen to the podcast. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
On this episode of Paychex THRIVE, host Gene Marks is talking with Catherine Davie, Head of Social Impact of LegalZoom. Listen in as she talks about what LegalZoom is doing on the social impact side of the business, including their NBA and WNBA partnerships, their Fast Break for Small Business grant program, and how they are looking to help women and other underrepresented groups succeed as both entrepreneurs and business owners. Topics Include: 00:17 – An introduction to Catherine Davie 02:48 – An introduction to LegalZoom 04:07 – Social impact side of LegalZoom 05:33 – NBA and WNBA partnership 06:58 –Fast Break for Small Business grant program eligibility 08:56 – Women and the Boss Survey takeaways 10:27 – Female entrepreneurship in 2022 12:10 – Biases in funding for women-owned businesses 15:03 – The “risk” of investing in women-owned businesses 17:20 – Women in technology and engineering 21:07 – The success of women entrepreneurs in the future Get more information on different types of financing for small businesses at www.paychex.com/articles/finance/securing-small-business-financing. Understand the current tech environment for women at www.paychex.com/articles/human-resources/women-in-tech. Read more about combating unconscious bias in the workplace at www.paychex.com/articles/human-resources/unconscious-bias. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Robotics and automation are becoming increasingly important in our everyday life. The same goes for businesses, including those in the restaurant industry. CEO of Miso Robotics, Mike Bell, is talking with host, Gene Marks, about the how his company is bringing robotic solutions to an industry that is struggling to fill positions – the restaurant industry. Listen in as Bell talks about the customization of robotic solutions, the impact on workers, and how other industries are using similar technology. Topics Include: 00:19 – An introduction to Miso Robotics 03:49 – The interest from restaurants 06:07 – How Miso customizes across brands 07:56 – Issues to be aware of with robotic solutions 10:15 – Maintenance of robotic solutions 12:37 – Independent vs. chain restaurants 15:28 – The impact of robotic solutions on workers 20:44 – Robotics in other industries 22:22 – What’s next for Miso Robotics 23:07 – Wrap up Have a guest or topic you’d like to suggest for the show? Submit your ideas here. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
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