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This week's episode focuses on NavMD's initiatives to transform the healthcare system, one health benefit plan at a time. Glenn Fisher, the CEO, discusses the importance and challenges of obtaining quality data, as well as some tools and strategies they use to empower advisors and producers, allowing them to focus on the business.What You’ll Learn From This Episode:1:10 Glenn Fisher's transition to the healthcare industry after 30+ years as a serial entrepreneur.2:51 Empowering advisors: Giving back 40% more time in the day to work on the business rather than in the business.4:46 Overcoming Data Acquisition Challenges: Establishing and Maintaining Strong Carrier Relationships5:45 The 3 pillars of a strong foundation.8:02 How the accuracy of predictive analytics is assessed.14:07 Pharmacogenetics: Effects on health and how businesses are embracing it..18:11 A blueprint to empower producers.Enjoy The Show?Don't miss an episode, subscribe via iTunes, Stitcher or RSS.Leave us a review in iTunes (here's how)Join the conversation by leaving a comment below!
The focus of this week's episode is on how modern healthcare system innovations utilize throwback TPA. Bob McCollins, vice president of sales at Edison Health Solutions, explains what’s happening in the TPA industry today and how a throwback TPA can help combine all the fantastic solutions out there to provide top-notch services.What You’ll Learn From This Episode:2:34 What throwback TPA means and how it works with current healthcare systems.4:35 Keeping all of the various solutions together for the benefit of clients and potential clients.7:57 TPAs need to be adaptable or focused on a single path in order to provide best-in-class services.11:10 Changes to offerings and support in reference-based pricing.14:48 Tasks they outsource to third parties.16:39 Factors affecting claims' automatic adjudication.20:35 TPA in the coming years.Enjoy The Show?Don't miss an episode, subscribe via iTunes, Stitcher or RSS.Leave us a review in iTunes (here's how)Join the conversation by leaving a comment below!
In this week’s episode, Ted Mills, CEO of Perigon Health 360, discusses his best practices for boosting compliance among patients. He explains the consequences of reduced compliance from both a health and financial perspective. He also breaks down Perigon’s “unit dose verification” process and how monitoring compliance elevates the role of the pharmacist and the care plan. Finally, Ted talks about the importance of maximizing patient engagement.What You’ll Learn From This Episode:1:30 Defining “compliance”.3:06 The problem in not taking one’s medication in terms of health as well as the dollar value of plans.9:00 Why complications that come with adding a second medication contribute to decreased compliance.12:19 Defining “unit dose verification”.13:06 Useful technologies on the market to consider, and what’s upcoming.16:01 Reducing friction to improve compliance.18:46 Developing a strong relationship with patients in a post-COVID world.Enjoy The Show?Don't miss an episode, subscribe via iTunes, Stitcher or RSS.Leave us a review in iTunes (here's how)Join the conversation by leaving a comment below!
In this week's episode, Keri Cooper, licensed clinical social worker and author of the book Mental Health Uncensored, discusses the teen mental health crisis that has been making headlines. She emphasizes the importance of parental involvement and shares some tried and true methods that she's used in her own practice for the past 20 years.What You'll Learn From This Episode:1:46 How Keri became involved in the mental health field.3:30 Five simple things that can have a huge impact on your mental health.4:51 How gadgets and social media contribute to mental health problems.7:05 Educating children about the dangers of excessive use of mobile devices and social media.12:38 How parents handle peer pressure and keep their children's best interests in mind.14:20 Learning to say no and dealing with your children’s disappointment.16:10 Using mental health as a crutch.17:15 What parents can do to help their children avoid suicide.Quotes:3:11 “If we, as our own being, are not taking care of our physical body, we can't have optimal mental health.”4:08 "Sleep, I think is crucial. That's how your body really restores itself, and if we're not on top of that and setting up good sleep habits for these kids from an early age, I think we're missing a big piece of this.”5:12 “You have to get the devices out of the bedroom. There is nothing good happening on your child's device at three in the morning.”9:42 “As teenagers, you want to fit into a social circle—this is very normal. So, of course, you're going to compare, it's really the hardest part of life for that, but to give them the perspective that you're not in competition with anybody.”12:51 “Parents really need to start thinking, is this what I want? Is this what's best for my family? Or am I just going along with what everyone else does?”17:00 “Yes, you have anxiety. And yes, that's real. But we need to be able to learn the skills to work through it, and to be able to enjoy our life and not just throw our hands up and say I can't.”3:11 “If we, as our own being, are not taking care of our physical body, we can't have optimal mental health.”4:08 "Sleep, I think, is crucial. That's how your body really restores itself, and if we're not on top of that and setting up good sleep habits for these kids from an early age, I think we're missing a big piece of this.”5:12 “You have to get the devices out of the bedroom. There is nothing good happening on your child's device at three in the morning.”9:42 “As teenagers, you want to fit into a social circle—this is very normal. So, of course, you're going to compare, it's really the hardest part of life for that, but to give them the perspective that you're not in competition with anybody.”12:51 “Parents really need to start thinking, is this what I want? Is this what's best for my family? Or am I just going along with what everyone else does?”17:00 “Yes, you have anxiety. And yes, that's real. But we need to be able to learn the skills to work through it, and to be able to enjoy our life and not just throw our hands up and say I can't.”Enjoy The Show?Don't miss an episode, subscribe via iTunes, Stitcher or RSS.Leave us a review in iTunes (here's how)Join the conversation by leaving a comment below!
This week's episode focuses on CPESN USA's clinically integrated network of community pharmacies. Troy Trygstad, Executive Director of CPESN USA, explains how we can leverage these existing relationships to deliver lower-cost but higher-quality and higher patient satisfaction.What You’ll Learn From This Episode:1:32 A chain without actually being a chain.2:30 Problems that CPESN is attempting to mediate6:31 The value proposition that locally owned pharmacies must have in 2022.13:11 Using existing strong and trusted local relationships to develop a common way of expressing value.18:28 The trajectory of pharmacy practice—going beyond dispensing.Quotes:2:21 “At the end of the day, our job is to bring together the value propositions of mom-and-pop pharmacies out there and really act like a chain without being a chain.”5:03 “CPESN is all about how you can be a one-location pharmacy in rural Kansas but contract with 3500 other pharmacies to have a common product and a common set of performance metrics.”8:23 “What is a value proposition [in 2022] is to use that dispensing event and the trust and the access and the frequency of our interaction as a very qualified health care unit with very qualified underutilized healthcare providers as a way of engaging a patient differently.”
This week's episode focuses on using your story to reach your target audience as Anthony Pacheco, president at P1311, discusses how to transform it into an exceptional but relatable message.What You’ll Learn From This Episode:1:17 Anthony’s pursuit of more affordable, higher-quality healthcare.4:03 How to make your brand stand out while also being very relatable.15:36 How they are bringing in a diverse clientele.17:42 How COVID has altered everything.20:09 Challenges and opportunities in the healthcare industry.Quotes:2:23 “Just understanding that healthcare is very negotiable. A lot of times, what we don’t realize is that you can get a better quality of care for a lower cost. So, that’s kind of what brought me into this industry.”2:41 “Most people think, you know, the rest of our lives, if you pay more money for something, you kind of have this reasonable expectation that it’s better quality. That’s not the case in medicine.”14:35 “Every client is different, but if you show a strategy of five-year projections versus what can I do for you today, you have a better chance of winning that broker of record, right on the spot and developing with that client an understanding of their culture.”
This week's episode features Kelly Fristoe, the newly elected president of the National Association of Health Underwriters, who discusses recent developments and important changes they're implementing to better serve their members in this rapidly evolving industry.What You’ll Learn From This Episode:1:28 Kelly’s journey to becoming NIHU’s president.4:52 The primary reasons for changing the name of NIHU.7:59 Crafting NIHU’s objectives to evolving customer needs.9:14 Educating and preparing members about mergers and acquisitions.11:50 Changing member compensation from commission-based to fee-based agent.15:31 How they are assisting members with employer market issues.17:27 Bringing technology to NIHU’s members to enhance their business.18:11 Major health policy goal.18:45 The significance of organizational changes within NIHU.Quotes:8:36 “Our customers’ expectations are changing. They want us now to help them solve the high cost of health care.”10:26 “If we can help our members be better equipped and know what to expect, and have a toolkit, so to speak, on how to go about doing this and doing it right, that, I think, will create a better situation for our members and we’ll become more valuable to them.”12:42 “If I change from a commission-based agent to a fee-based, then when I’m sitting at their negotiating table, along with them, there’s no question in their mind who I’m representing. The recommendation that I’m going to make is in their best interest.”
The topic of this week's episode is employee benefit plans relative to abortion services in light of the US Supreme Court's recent decision in the Dobbs v. Jackson Women's Health Organization case.In this episode, Jessica Waltman, Vice President of Compliance at MZQ Consulting, LLC, a concierge compliance firm, discusses the crucial employer considerations for providing abortion benefits to employees. She also stresses the importance of understanding state laws.What You’ll Learn From This Episode:1:21. Jessica’s role and the services offered by MZQ Consulting.4:06 Access to abortion services in relation to employee benefit plans.14:57 Important factors to take into account when determining whether to cover abortion benefits.17:15 The significance of knowing which states protect abortion and which don’t.Quotes:16:15 “So I would look at who you have, where you are, what the likelihood you have of employees that need to benefit.”17:01 “Everybody needs to make their own choice. I would say it’s a lot trickier than you think. I would not just go out whole-hog and issue a personal statement, or promise things to employees until you evaluate the situation thoroughly.”19:03 “Unfortunately, the provider also has to weigh their risk, and some medical systems are delaying care or choosing different options of care to protect themselves, and it could put the employee benefit plan with exposure issues. This is where I think a lot of litigation is going to come into play because there are laws that conflict with one another.”
This week's episode is about the drive to change the way businesses acquire and access healthcare for their employees. Daniel Corliss talks about the difficulties associated with receiving medical care under an insurance policy and how DC Advisory is resolving these issues.What You’ll Learn From This Episode:1:33 The difficulties in obtaining healthcare through insurance policies.3:44 DC Advisory’s client acquisition methods.8:07 Three ways they get compensated for their services.11:17 Creating and modifying health-care plans to meet the needs of both employers and employees.13:30 Starting the discussion with brokers and TPAs about self-funding.16:30 Using data analytics to make informed long-term planning decisions.18:36 Boosting health-care consumerism.Quotes:12:20 “There is no one size fits all in self-funding, at least I don’t think there is. I think everything should be built from soup to nuts and from scratch for each client.”13:03 “We have great technology today that allows us to do things more streamlined and efficiently, but guys, we’ve got to get back to doing the work. That’s the only way that we’re going to change this industry, change how we access health care, and change the way that we’re building these health plans for our clients.”
This week's episode focuses on transforming pharmacies into investment centers, as Chris Antypas, Director of Pharmacy Solutions at Henderson Brothers Inc., shares his direct patient-care experience and pharmacy expertise, as well as how he is assisting employers in navigating the challenging pharmacy landscape.What You’ll Learn From This Episode:1:11 Chris Antypas’ strong commitment to community pharmacy and direct patient care.3:23 The lack of accountability for the outcome side of the equation in the healthcare ecosystem.5:32 Misaligned incentives between drugs, patients, employers, and plans.11:40 How they, at Henderson Brothers, are making the shift and the important role pharmacists play.15:27 Leveraging data to drive health care innovation.18:20 Competing with mail-order pharmacies.Quotes:4:32 “If we stop our efforts on pharmacy just to make sure we got a good deal, we’re ignoring the most important part of the equation, which comes down to whether or not those medications are actually working.”5:02 “We’re exposing ourselves to risks in this investment [medications] with an expectation and a hope that a disease is going to improve as a result of it. And I really think, in our entire health care ecosystem, we’re lacking accountability to that outcome side of the equation.”9:53 “Fundamentally, everybody else just wants utilization, utilization, utilization, but when you pause and look at CMS, they are very aggressively moving towards value-based care. They’re aggressively holding medical providers accountable to A1C and blood pressure. And I think it’s high time for employers to take a similar posture. And as a broker, we have the opportunity to help facilitate that with vendors, essentially, get creative in how we advise, and most importantly, give opportunities to vendors in the marketplace that are actually doing this because, to an extent, it’s happening, it’s just the exception rather than the norm.”18:59 “Some patients need a pharmacy, and other patients need a pharmacist.”21:06 “Arguably, there’s been no greater source of pharmacy waste than mail-order pharmacies, yet we continue to incentivize it.”
The focus of this week's episode is the pharmaceutical supply chain as TrueScripts founder Nathan Gabhardt discusses the role of Pharmacy Benefit Managers in drug spending, in particular how they make money, and how employers can guard against irrational expenditures.What You’ll Learn From This Episode:1:48 Nathan’s background, passion for pharmacy, and desire to help others.2:59 Defining “fiduciary” and the problems associated with it.4:01 How the pharmaceutical supply chain work.7:04 What happens if PBMs are taken out of the supply chain.11:35 The pharmaceutical industry’s complexity and confusion.17:26 What can you do as an employer to safeguard your plan from fraud and extravagant spending?19:25 How medical professionals pick the drugs they give their patients.Quotes:3:28 “What I think a fiduciary is, is that you cannot make decisions based off your own financial well-being but it’s got to be the financial well-being of the consumer.”3:39 “The problem is, is in the pharmacy space PBMs, which are pharmacy benefit managers, they sit in the middle of virtually every transaction of every prescription that gets filled, a PBM is involved with 90 plus percent of all those, and PBMs are not considered fiduciary agents. So ultimately, that’s where the problem lies.”6:50 “From my experience, as a retail pharmacist, if a drug is not covered, the member typically doesn’t just pull out their wallet and pay $500 or $600, they have us call the prescriber and ask what is covered.”7:27 “I am traditionally an anti-PBM. PBMs have caused a lot of harm to the profession of pharmacy, they really have and they cause a lot of harm to employers. However, if we remove that entire system, from our industry, our industry would collapse in my opinion.”12:22 “Particularly in the PBM industry, our industry defies the laws of mathematics. And what I mean by that is that a higher discount does not necessarily mean that your net cost is going to be lower.”17:36 “Follow the money. Anyone you have working around the table on your behalf, ask them how are they generating their revenue, every penny that’s generated off your account, you need to know that.” 
This week's episode sheds some light on the significance of health insurance literacy as Holly Monger, president of HSM Computing, discusses claim ploys and how she is helping people who need assistance with organizing, tracking, and appealing claims.What You’ll Learn From This Episode:1:50 Holly’s transition from nursing to health insurance.4:55 Typical problems brought on by healthcare illiteracy.8:08 Why has healthcare education improved so little?13:30 The assistance she provides to those who require assistance with claims.17:19 Assistance with long-term care claims.18:56 Why would she choose to be an employee for life?Quotes:7:05 “It’s all about terminology and knowing what questions to ask, and that’s the most frustrating for most everyday people — they’ll call up and say, “I don’t understand why am I doing this.” And that person at the facility isn’t explaining it at a level that they can understand. So that’s where I come in and try and help them out.”11:37 “First, you have to get the people to want to learn about their health insurance. Most of them don’t.”12:12 “The danger is that insurance carriers want to do it themselves so they don’t have to pay agents. But when this poor person gets it that way and they try and ask questions, they aren’t talking to anybody that makes any sense. They don’t understand that there is nobody educating them.”
This week’s episode of the podcast centers around helpful technologies for advisors, as Nick Lozano, co-founder of Janitor Media and director of technology for the CIB talks about how the pandemic has changed the tech world and job market for technology professionals and how even non-tech savvy people can get started with technology.What You’ll Learn From This Episode:3:59 Most helpful kinds of technology for agencies and advisors. 6:28 The labor market changes and how it affects the technology space. 8:32 How productive remote workers have proven to be.12:20 Evolving technologies to be on the lookout for.16:58 Getting started with the technology you have. 20:40 Where Nick sees the tech world going in the near future.Quotes:5:31 “I’ve seen people make huge investments into cloud technologies. Right? They’re leveraging as a service.”6:59 “Right now, from a labor perspective, as a technology professional, it is really an employee’s market. The employees are setting the terms.”17:58 “Just start with what you have and graduate as you go. Get the things you need when you need them.” 20:22 Craft your message first, then worry about the technology to get it out to the world. If your message is good, it doesn’t matter. But, you’ve got to start with that message.”
Has COVID changed the way we think about live events? How are we supposed to network and market ourselves without face-to-face interaction? This week's episode dives into successful networking and how it’s the key to your success with the author of Knockout Networking For Financial Advisors And Other Sales Professionals, Michael Goldberg.What You’ll Learn From This Episode:3:57 Michael’s definition of networking and why he believes it’s the key to success.6:10 The networking mindset and how it helps you build and grow.8:40 Who you should network with for success.12:51 When to self-promote during a networking conversation.13:48 Best practices for following up after networking.17:03 The PEECE concept for networking. 20:43 The importance of listening in networking.Quotes:4:28 “I look at it as just learning and helping. It’s a proactive approach, although it can be reactive.”5:10 “I can connect every single client that I have to date to somebody that I know or knew. I would say just about every one of them has been through referral and a relationship that I have.”6:16 “For networking to take, you got to give.”7:21 “Your mindset drives everything. So, if you have a mindset towards a certain disposition, you’re going to have a skill set towards that certain disposition, and then action is going to result.”11:39 “It’s about the connection. And it’s really about connecting with your ‘one-thirder’ audience.”
This week's episode focuses on leadership development and continuous improvement as Daniel Matthews, a change leadership expert and author of The Language of Leadership: Nicer Bark, No Bite, elaborates on finding your leadership WHY and building a trusting relationship.What You’ll Learn From This Episode:1:35 How a high school dropout got into training and developed his leadership skills.3:41 How to find your leadership WHY and why it is important.8:10 Ways leaders create a trusting relationship.11:07 A childhood experience that taught him how to be considerate of others.1:42 How to create a culture of accountability.18:18 The importance of developing an attitude of gratitude.Quotes:5:04 “When we take on the role of leadership, we are not just taking on the tasks and responsibilities of the leader. At some point, we’re really impacting the lives of those people we lead and the families they support.”7:02 “Leadership is all about relationships.”7:32 “This is what a true leader is; it’s somebody who can get people to do what they want when they want, how they want because they want to. And the only way to do that is if you’ve developed strong working relationships with the people you work with.”9:41 “The conversation should never constantly revolve around you and what you’re doing and what you think and your family and everything else. It’s about getting to know those people, and once you get to know somebody, you become closer to them. And I’m not saying that you’re going to be like friends where you go out and have a beer every night, but there’s certainly a friendly aspect to that development of trust.”19:21 “If you want to be able to show gratitude for somebody’s work, you’ve got to be able to do it in ways that are more than just patting them on the back or saying thank you.”
In this week’s episode, we discuss what other things physicians are doing outside of traditional medicine. Shad Faraz, a Harvard Business School graduate and co-host of the podcast Physicians Off The Beaten Path, discusses how these new perspectives are helping to bridge the gap in the healthcare system in general.What You’ll Learn From This Episode:1:50 Shad’s background, as well as his interest in healthcare innovation, policy, and investing.5:14 What is it like to be a doctor in the 21st century?9:09 Other things doctors are doing, and how different perspectives can help improve the healthcare system in general.13:01 The issue with today’s medical curriculum and why Shad believes it should be revamped.15:13 What is Prescription Digital Therapeutics, why is it important, and what are the barriers?Quotes:6:36 “Nowadays, people think about, you know, innovating in the way that they actually deliver care to their patients, or figuring out how big pharma or biotech can be made more sustainable for patients with an eye towards the lower cost of care for patients.”8:47 “To summarize, almost anything and everything is possible for doctors nowadays, and more and more doctors, I think, are stepping up to the challenge, but there is still an information gap in information asymmetry for some docs, and that’s ultimately why I think your show, my show, and things like that are incredibly beneficial for clinicians.”11:26 “I think everyone is just blinded by their own incentives and everyone thinks that they’re doing the right thing. They just can’t see the bigger picture, and I think the only way to get beyond that is to just bring all these different people into one room, learn the same language, develop some shared understanding of what’s going on, and move forward.”
This week's episode is about a new technology platform that aims to boost the primary care provider and patient relationship, as Ankit Patel, co-founder, and President of Pearl Health, discusses the implications of not having a primary care relationship on both the employee and administrative sides, and most importantly, how they are attempting to solve these issues.What You’ll Learn From This Episode:1:40 The impact of not having a primary care relationship on both the employee and claims.3:29 What distinguishes this new approach from the HMO of the 1990s.7:09 The Direct Contracting Program versus CMS.9:52 How they can help to strengthen the primary care provider-patient relationship.Quotes:4:01 “I think the thing that is different this time is that we now have the technology infrastructure and the data to ensure that capitation is coming with accountability.”6:34 “I think when we talk about access to patient care, what I believe has happened over the last 10 years is we have rightly moved the industry towards value, but we have done it in a way that has not really promoted access to patient care.”10:07 “I think what this really ultimately comes down to is trying to find a way to help solidify the primary care and patient relationship as that patient is navigating and going through the rest of the healthcare system.”
This week's episode delves into a new development in the dental insurance industry. Josh Jackson, founder of Promptous, discusses the company's efforts to provide better, simpler, and more affordable dental services that are designed to be used, rather than a plan that is not intended to be used.What You’ll Learn From This Episode:1:35 The main distinction between a self-funded medical plan and a self-funded dental plan.3:31 How they are designing dental plans.5:12 What the advantages are for the employer.6:08 How this new development can improve the dental experience of employees.12:26 Processes that are streamlined on the provider side.14:24 How they encourage employers to switch to self-funding.Quotes:3:07 “It’s not only about cost savings, but there’s an opportunity to really provide a better dental plan in general, because, again, you as the employer are taking the risk on, so you have the ability to take a lot of the traditional restrictions and exclusions limitations out of your normal dental plan, and in turn make it a better benefit that’s designed to be used.”3:44 “We’re designing a dental plan that’s actually designed to be used, rather than a plan that’s not designed to be used.”9:22 “Providing this more holistic benefits package is a way to help them get the treatment they need while helping reduce their out-of-pocket costs.”12:59 “From an administration standpoint, accounts receivable are simplified, they are not having to call one 800 Number to rectify payments. And it’s just a big headache that’s taken off their plates when members come in with promptness and actually use the benefits themselves.”
This week's episode gives insight into the necessity of having the right support to help you navigate the complexity of things that occur before and after a loss. Esther Pipoly is the founder and owner of Loss of Life Advocates, a bereavement consulting firm that assists families in preparing for life's unexpected transitions, such as loss. She is also the author of Lying on the Floor Holding My Breath...: The Grief Experience and the Lessons I Learned After I Got Up.What You’ll Learn From This Episode:1:46 Esther’s personal experience with losing loved ones and the issues she faced while grieving.8:50 Range of issues she helps people with.12:10 The complications and considerations in buying/selling when there is a business involved.15:03 Why it’s critical to make sure that the people you choose are up to the task.16:47 Meaningful conversations that an insurance provider should be having with clients.20:43 What STERBS are and why is it important to find them?Quotes:7:25 “I really learned that in those moments of total grief that you find out if your employer is really going to support you.”8:07 “We have all these wonderful benefits that consultants and brokers out there provide. But it’s in those really rare moments of grief and tragedy if you are truly the best place to work, you’re focusing on those life changes for your employees because that’s when they need the support the most.”10:18 “People need to know that somebody has their back because your family and your friends are there for you initially, but you don’t always want to share things like what I went through.”16:33 “What I find is a lot of people, when they find out exactly what you’re asking them to do, if something happens to you, they will say no, I really think you should hire a professional. And so you know, it really is hard to put that team together a lot harder than people think.”18:54 “As an advisor, the most meaningful thing that you can ask somebody is, how are you doing? How have you handled it? What are your plans? And do you have the right products in place in the event that something happens to your employees? How do you handle death in your workplace? How are you educating your leadership to talk about what to say, when to say it, how to identify when they see somebody that’s going through a loss.”20:19 “The advisory position here is we are living in a time where if you’re an insurance, and you’re not talking to your clients and having these meaningful conversations, then you’re not really getting to know your clients
This week's episode digs into how drug price is determined, with John Zevzavadjian, president at RxSense, explaining how pricing changes from the moment the producer sends the items to the distribution channels to the end consumers.What You’ll Learn From This Episode:1:38 John’s experience from pharmacy to a front row seat at the marketplace.2:44 A couple of things they’re working to solve.3:50 How prices change from the manufacturer to the end-user from a generic medication perspective.7:11 In terms of rebates, how do prices adjust from the manufacturer to the end-user?11:34 What’s preventing people from getting data in the normal course of the scheme, and what kind of data John assists employers with, and how does it affect their decision-making?16:07 Collaborating with pharmaceutical companies to reduce the cost of a drug.19:34 The pharmaceutical industry’s overall trajectory.Quotes:9:12 “Amongst all of that supply chain, everybody’s taking a piece of the action and there’s a lack of visibility into who is making those dollars and how much.”14:14 “Nutrition is as important than getting the right drug.”
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