The Mind Full Medic Podcast

       In S5 E4 I am delighted to welcome Dr Anna Baverstock to the podcast, Anna is a consultant in community child health looking after children with complex neurodisability and their families. She has been an educational supervisor and Associate DME for support and wellbeing. She was invited to be a member of the NHS Staff and Learners’ Mental Wellbeing Commission in 2019 (Mental Wellbeing Report | Health Education England (hee.nhs.uk)). Currently she is lead for senior doctor wellbeing and leadership within Somerset NHS Foundation Trust.       Anna is a trained coach, mediator and Schwartz round facilitator. Her philosophy is how do we ensure the first patient of the shift and the last get the same kind, safe care? We must look after ourselves and our teams during our working day. A big part of this is how we connect to self and others especially when under pressure. Can we form brave spaces to enable honest conversation that enable growth and change?      When not talking she loves to run, do yoga,  read, draw and doodle often inspired by quotes or poems that resonate.       In this wonderful conversation we discuss Anna's wellbeing leadership, mediation and coaching work. Key themes discussed here include : Deep listening - to understand and connect, not reply or control.Brave conversations- how can we lean into the challenging conversations including where there is conflict or we need to give or receive difficult feedback. As Anna tells it "Difficult conversations don't get easier, but we get braver" with practice.Connection- in her work to empower and support core work-unit leaders in healthcare and build kind, inclusive cultures where high challenge comes with high support, psychological safety is the means and the goal is connection and creating space for deep listening. Thank you Anna, this conversation is a masterclass in wellness centred leadership.Links/References:Dr Anna Baverstock on X ( see pinned BMJ wellbeing at work article series and her daily doodle!)https://twitter.com/anna_annabavAnna on the Being Better, Together Podcast : https://podcasts.apple.com/au/podcast/being-better-together/id1603984431?i=1000650871466Anna’s suggested reading list related to the topics in this conversation:· Brené Brown – Atlas of the heart·       Listen to Anna's podcast about the book :⁠https://bedsidereading.buzzsprout.com/1880290/11049191…⁠· Kim Scott – Radical Candor· Stone & Heen – Thanks for the Feedback· Amy Edmundson – The Fearless Organisation · Daniel Coyle – The Culture Code · Marshall Rosenberg – non violent communication· Adam Grant – Think Again· Timothy Clarke – 4 stages of psychological safety· Trzeciak & Mazzarelli – CompassionomicsRegister to hear from Dr Bethan Richards, Australia's first Chief Wellbeing Officer and her team at Sydney LHD at the  Pathways to Wellbeing conference 30.04.24https://slhd.health.nsw.gov.au/workplace-wellbeing-conferenc The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

In S5 E3 I am delighted to welcome Dr Resa E Lewiss and Dr Adaira Landry to the podcast to discuss their soon to be released book Microskills. About the authors :ADAIRA LANDRY, MD, MEd, www.adairalandryMD.com is an Assistant Professor of Emergency Medicine at the Harvard Medical School and Brigham and Women’s Hospital,  co-founder of WritingInColor.org, and co-author of MicroSkills: Small Actions, Big Impact. RESA E LEWISS MD www.resalewissmd.com is a Professor of Emergency Medicine at the University of Alabama at Birmingham, creator host of The Visible Voices Podcast, and co-author of MicroSkills: Small Actions, Big Impact.    They have written for CNBC, Fast Company, Forbes, Harvard Business Review, Nature, the Philadelphia Inquirer, Science, Slate, STAT News, Teen Vogue, VOGUE, and USA Today. They have been quoted and featured in the Guardian, the HuffPost, The New Yorker, and The New York Times.     About the book: MicroSkills is built on one core, easy-to-learn principle: every big goal, complicated task, healthy habit, and, yes, even what we think of as character traits, can be broken down into small, concrete fundamental building blocks that can be practiced, and incorporated real-time. We call these: MicroSkills. The book is a business self-help book, and we focus on educating the ready for college, ready for work community, and early career professionals with specific, actionable, strategies of the workplace. We share our successes, failures, doubts, observations to help keep the book engaging and personal. We also share very detailed critical actions to gain the MicroSkills. We try to make no assumptions about our readers as we realize that not everyone is starting in the same place. Our book covers topics, such as how to be a polished communicator, how to navigate conflict, how to build subject matter expertise, how to learn your workplace culture, and more.          In this conversation we discuss some of the core MicroSkills I identified in my reading of the book,  including managing time and task lists, growing your network and making self-care a priority.  This is a book I wish I'd had much sooner in my career but have taken many pearls to introduce to my own practice and routines. Thank you Adaira and Resa. where to buy the book:HarperCollin Amazon, Barnes and Noble, AudibleRequest that your local library carry itAdditional links:Adaira’s Nonprofit: WritingInColor.org; focus on teaching people of color how to write for freeResa’s Podcast: The Visible Voices; focus on healthcare, equity, and current trends space. The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

      Hello and welcome back to S5 E2 with my friend, peer mentor and colleague Dr Sarah Dalton who regular listeners to the podcast will recognise. You can find a link to our previous episode together and Sarah's full bio as clinician executive leader and coach here: https://www.buzzsprout.com/1091279/10201358-lessons-in-leadership-and-coaching-conversations-with-dr-sarah-dalton.mp3?download=true     In this episode Sarah turns the mic on me as we reflect together on the year and past podcast season that was and contemplate some aspirations for the year and work ahead.  The belated release of the podcast has actually seemed timely on the back of the recent Creative Careers in Medicine conference Meet me in the Mediverse held in Sydney March9/10. You can find links to the recordings for CCIM and past podcast episodes and guest content discussed and referenced in this conversation below:The JMO Manifesto https://www.buzzsprout.com/1091279/14203668-the-jmo-manifesto-a-blueprint-for-strategic-organisational-wellbeing-reform.mp3?download=true Junior Doctor voice with Victoria Lister https://www.buzzsprout.com/1091279/13704202-employee-voice-and-silence-in-healthcare-and-the-role-of-profession-with-victoria-lister.mp3?download=truePsychological Safety with Professor Amy Edmondson https://www.buzzsprout.com/1091279/12857423-psychological-safety-as-a-means-to-the-goals-of-patient-safety-innovation-and-thriving-in-healthcare-with-professor-amy-edmondson.mp3?download=true Wellness-centred leadership with Dr Dan Murphy https://www.buzzsprout.com/1091279/11257368-wellness-centred-leadership-with-dr-daniel-murphy-md.mp3?download=true CCIM Meet me in the Mediversehttps://creativecareersinmedicine.com/initiatives/events/Dr Amandeep Hansra, Founder CCIMhttps://www.buzzsprout.com/1091279/8616316-creative-careers-in-medicine-and-building-community-through-connection-with-dr-amandeep-hansra.mp3?download=truePlease subscribe, rate, review and share: https://podcasts.apple.com/au/podcast/the-mind-full-medic-podcast/id1513559414https://www.themindfullmedicpodcast.com The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

Welcome to Season 5 of the podcast. In this first episode,  It's my great pleasure to introduce Professor Jill Klein. In addition to numerous other hats and talents Jill is Professor  of Marketing at Melbourne Business School and Professorial Fellow in Medical Education at Melbourne Medical School.     Jill received her Ph.D. in Social Psychology from the University of Michigan in 1990 and since then has taught at top universities and business school around the world. She joined the faculty at Kellogg Graduate School of Management, Northwestern University in 1990, and the faculty at INSEAD in 1997.She has also been a visiting scholar at Duke University, Helsinki School of Business and Economics, and University of Texas at Austin. She joined Melbourne Business School in 2009, and Melbourne Medical School in 2015.      Jill teaches Resilience and Well-Being, Managerial Judgment, Clinical Decision Making, and Leadership. Her research interests are in resilience and well-being, decision making, business ethics and ethical consumption. She has published widely, including in the British Medical Journal, Medical Education, Management Science, Journal of Consumer Researchand Harvard Business Review. She authored the book, We Got the Water: Tracing My Family’s Path Through Auschwitz, and is currently writing (with Dr Jordyn Feingold), Thriving in Medial School, a well-being book for medical students. She often appears in the media, and has had pieces published in The Guardian, Australian Financial Review, The Age and Huffington Post.     I had the great privilege of being taught Managerial Judgement  by Jill at the Melbourne Business School in late 2023 and was struck by  the importance of her work and applied expertise in healthcare. This work is very much aligned with this podcast mission and listenership. In this conversation we hear more about Jill's early career experiences and how these may have contributed to her subsequent trajectory, research interests and teaching mission. I was particularly keen to explore her work around clinical error and growth mindset. Jill fields some tough questions from me on the topic of resilience in healthcare and we are treated to a taster of her upcoming book "Thriving in Medical School".  I anticipate a successful "Thriving In..." book series to come.  Thank you Professor Klein, I very much hope there will be part 2 to this episode at a later date.This episode of dedicated to incredible life and memory of Gene Klein, Jill's dear and    beloved best friend and father.Links/References/ Contacts:https://mbs.edu/faculty-and-research/faculty/jill-kleinhttps://www.amazon.com.au/We-Got-Water-Tracing-Auschwitz/dp/0615806961 Growth mindset YouTube series for medical studentshttps://youtu.be/YdmlTf8zTYQ?si=tpUvLC56C2fXLHeMJill's Recommendations:https://ig.ft.com/sites/business-book-award/books/2023/winner/right-kind-of-wrong-by-amy-edmondson/ The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

      In the final episode of Season 4 I record a special cross over with my friend and mentor Dr Andrea Austin. For regular listeners Dr Austin will need no introduction. A fellow Emergency Physician practising in San Diego California, Andrea is also a simulator educator and director of  emergency residency simulation training program, a coach, podcast host of the excellent The Revitalising Doctor podcast https://therevitalizingdoctor.buzzsprout.com and co-founder of the Revitalize Women Physician Circle platform https://www.peoplealwayshcc.com/revitalize creating a space for women physicians to come together for peer mentoring, coaching, community and connection. Her full bio can be found here : https://www.andreaaustinmd.com/about    Andrea and I first connected through our mutual colleague Dr Dan Dworkis host of https://www.emergencymind.com/podcast and I am personally very grateful to him for bringing us together across the world.       Having met once in person and multiple times virtually now through our regular "Frentor" connect virtual meetings, in this special cross over podcast we decided to record one of our conversations. The end of a big year professional and personally for Andrea was an opportune time to reflect on lessons learned, challenges encountered and also to look ahead to horizons two and three in 2024 and explore goals, aspirations and opportunities.      Themes discussed here include post-traumatic growth, knowing your worth and how to navigate a portfolio career and opportunities whilst setting necessary boundaries for self-care and sustainable practice. As a continuation of our earlier recorded episodes I was most struck and impressed by the evolution of Andrea's values as internal compass and anchor as she moves through the world.     We discuss some of her podcast guest highlights, coaching practice and the exciting developments of the Revitalize Women's Physicians Circle in 2024. Finally we are treated to a taster to her upcoming book Revitalized at the end of the episode which will be linked here when it is live.  In the second part of our conversation Andrea turns the mic on me on her podcast : Previous episodes with Dr Austin https://podcasts.apple.com/au/podcast/the-mind-full-medic-podcast/id1513559414?i=1000538191164https://podcasts.apple.com/au/podcast/the-mind-full-medic-podcast/id1513559414?i=1000569869230Andrea's Reading recommendations https://www.penguin.com.au/books/if-i-betray-these-words-9781586423544 https://www.hachette.com.au/katherine-morgan-schafler/the-perfectionists-guide-to-losingcontrol#:~:text=In%20The%20Perfectionist%27s%20Guide%20to,advice%20to%20%27find% The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

In S4 E14, the penultimate episode for season 4, I am delighted to welcome three clinicians from North Metropolitan Health Service (NMHS) in WA to speak about their collaborative work to create and implement the multiple award-winning organisational initiative to improve Junior Medical Officer working conditions, wellbeing and experience, The JMO Manifesto.    The NMHS JMO Manifesto was developed in collaboration with JMOs and DITs ( Doctors in training), Sir Charles Gairdner Hospital ( SCGH) RMO Society, Senior Clinicians and the AMA. https://www.nmhs.health.wa.gov.au/News/2022/12/14/Junior-Medical-Officer-Manifesto   In this conversation I hear from Dr George Eskander current executive director of medical services  at NMHS and proud executive sponsor of the JMO Manifesto , Dr Katie McCleod, registrar working in a medical administration and research role at SCGH and Dr Roberta Dumbrava, the SCGH RMO Society co-president and current PGY3 RMO. ( Full bios in episode and on website )     All three clinicians play instrumental leadership roles and work in collaboration to implement, iterate and evolve the JMO manifesto.      In this conversation I hear about the nuts and bolts of the manifesto from concept to implementation, the success to date and future plans to evolve the system and process.      On first hearing about the JMO Manifesto it might sound like a "unicorn" in building a robust healthcare workforce value proposition but on paper the NMHS JMO Manifesto is quite simple and, indeed, rather obvious. It is however very clear to me, in speaking to the team, that excellence in collaborative values-driven leadership and building a culture of genuine psychological safety have been the enablers.  George, Katie and Robbie  describe a shift in "the feel of the place" and that their organisation has done a "180 flip".  All three clinicians are passionate about  creating sustainable organisational and cultural reform and  embracing genuine staff wellness through strategic action.  The JMO Manifesto is an excellent blueprint for strategic organisational wellbeing reform        I  am grateful to Dr George Eskander, Dr Roberta Dumbrava and Dr Katie McLeod for sharing their time and expertise. This is how we learn from excellence.  Other links/ references/ recommended reading and listening:S4 E11 with Victoria Lister https://www.buzzsprout.com/1091279/13704202-employee-voice-and-silence-in-healthcare-and-the-role-of-profession-with-victoria-lister.mp3?download=trueBeamtree/ Health Round Table Organisational Response to Wellbeing Collaborative Paper 2023https://beamtree.com.au/papers-publications/recommendations-to-sustain-our-humans-in-healthcare/New Podcast Website https://www.themindfullmedicpodcast.comIf you enjoyed this episode please share with a colleague, subscribe, rate and review. All of the above actions helps to grow our community as we collaborate The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

       S4 E 13 continuation of this special two-part conversation from podcast sponsor The Medical Benevolent Association of NSW-ACT  www.mbansw.org.au with their senior social worker Julia Kwiet and general surgeon Dr Sue Velovski.  Listen to part 1 here: https://www.buzzsprout.com/1091279/14033621-supporting-doctors-health-and-wellbeing-in-training-and-through-difficult-times-with-julia-kwiet-and-dr-sue-velovski-special-sponsor-episode-part-1.mp3?download=true      In part two of our conversation we discuss Sue and Julia's involvement and support work with their colleagues and local community during and in the aftermath of the Lismore flood emergency.  They emphasise the  power of community and connection in the midst of crisis and later in processing collective trauma.  Their experiences and learning from the disaster will undoubtedly help to guide future emergency responses and support services for healthcare workers and their patients. In the latter part of the conversation I have an opportunity to explore some of Julia and Sue's own personal techniques and tools for self-care and wellbeing which help them to continue to show up to bear witness and support their colleagues, clients and patients.  Content warning: This conversation does discuss suicide, if you have been affected by any of the important topics discussed please reach out for help, support and use key resources and contacts here and comprehensive list  in part 1 show notes.Important Links:Doctors' Health, Wellbeing and Mental Health Support ServicesAMA/AMSA Traffic light guide to supports for Doctors:https://www.ama.com.au/sites/default/files/2022-06/FINAL%20AMACDT%20x%20AMSA%20Mental%20Health%20Support%20Flyer%20June%202022.pdfDrs4u: This website is only for the use of medical professionals and medical students. https://www.drs4drs.com.au/ For urgent mental health support, call 1300 374 377 (1300 Drs4Drs) anytime, 24/7If you or someone you know is having suicidal thoughts, there are people here to help. Please seek out help from one of the below contacts:Lifeline| 13 11 14 | 24-hour Australian crisis counselling serviceSuicide Call Back Service| 1300 659 467 | 24-hour Australian counselling serviceBeyondblue| 1300 22 4636 | 24-hour phone support and online chat service and links to resources and apps THESE ARE NOT EMERGENCY PHONE NUMBERS: IN AN EMERGENCY PLEASE CALL 000Dr Sue's book recommedations by Bev Aisbett:https://www.bevaisbettartofanxiety.comhttps://www.instagram.com/bevaisbettandit/The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.au The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

       In S4 E 12 I am delighted to bring this special two-part conversation from podcast sponsor The Medical Benevolent Association of NSW-ACT  www.mbansw.org.au with their senior social worker Julia Kwiet and general surgeon Dr Sue Velovski.          In part one of this conversation I hear more about Julia and Sue's professional and personal backgrounds and why and how they both came to be working and advocating  in the area of doctors' health and wellbeing and collaborating together through the MBA.        Julia is a clinical social worker with two decades of expertise in managing complex trauma, psychosocial assessment and therapeutic interventions.    Dr Sue Velovski  is a specialist general surgeon working in the northern rivers of NSW. She was awarded rural doctor of the year in 2022 for her contribution to and ongoing support of her community, cancer patents, training and teaching of students, GPs and hospital staff ( more complete bios for both of my guests in this episode )   Content warning: This conversation does discuss suicide, if you have been affected by any of the important topics discussed please reach out for help, support and use the list of key resources and. contacts here.Important Links:Doctors' Health, Wellbeing and Mental Health Support ServicesAMA/AMSA Traffic light guide to supports for Doctors:https://www.ama.com.au/sites/default/files/2022-06/FINAL%20AMACDT%20x%20AMSA%20Mental%20Health%20Support%20Flyer%20June%202022.pdfDrs4u: This website is only for the use of medical professionals and medical students. https://www.drs4drs.com.au/ For urgent mental health support, call 1300 374 377 (1300 Drs4Drs) anytime, 24/7If you or someone you know is having suicidal thoughts, there are people here to help. Please seek out help from one of the below contacts:Lifeline| 13 11 14 | 24-hour Australian crisis counselling serviceSuicide Call Back Service| 1300 659 467 | 24-hour Australian counselling serviceBeyondblue| 1300 22 4636 | 24-hour phone support and online chat service and links to resources and apps THESE ARE NOT EMERGENCY PHONE NUMBERS: IN AN EMERGENCY PLEASE CALL 000AMA Peer Support Line … 1300 853 338 or 1800 991 997Hand-n-Hand Peer SupportInternational links NZ/US/UK/Ireland/Canada :https://physiciansanonymous.org/physician-suicide-prevention-resources/ Further reading:https://insightplus.mja.com.au/2022/22/100-years-of-physician-suicide-call-for-action/Introducing the MBA NSW-ACT with Louise Fallon https://www.buzzsprout.com/1091279/12707883-introducing-the-medical-benevolent-association-of-nsw-with-louise-fallon.mp3?download=true The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

In S4 E11 I am delighted to welcome Victoria Lister to the podcast.  Victoria has an extensive background in hospitality, advertising and the non-profit sector.  She is PhD researcher in the Department of Employment Relations and Human Resources and the Centre for Work, Organisation and Wellbeing at Griffith University. Her PhD research is in the area of employee voice and silence in healthcare. It examines what junior doctors do and don't speak up about at work and why, with a special interest in the professional forces that shape junior doctor silence.  Victoria also researches the voice and silence experiences of early career academics; works on health workforce wellbeing initiatives; has a 'side hustle' as a designer and retailer of women's active and underwear; and will soon offer coaching as a path to voice for junior doctors who are MDs, PhDs. or both.      In this conversation Victoria discusses her research work and defines employee voice and silence within the context of the healthcare environment. She describes the different lenses through which employee voice in healthcare can be viewed and expressed e.g patient safety and employee working conditions.  We discuss in more detail her qualitative research with doctors and the junior doctor cohort in particular.  Victoria explores the  role of profession and culture and the so-called "hidden curriculum" of medicine and the barriers this can create to speaking up.  Many core podcast themes and topics are re-visited in this, at times, hard to hear but crucial conversation.  I am nevertheless encouraged by the hopeful pockets of excellence we highlight and the power of collective voice and momentum. Thank you Victoria.Links/references/resources:Victoria Lister victoria@victorialister.comvictorialister.comFollow me on LinkedInVictoria Lister |Hummingbird Pie | Underwear and Outerwear victoria@hummingbirdpie.com  hummingbirdpie.com Healing the Professional Culture of Medicine article https://www.mayoclinicproceedings.org/action/showPdf?pii=S0025-6196%2819%2930345-3RACP Pomegranate Health Podcast episode https://podcasts.apple.com/au/podcast/ep101-setting-the-standard-for-workforce-wellbeing/id1022747864?i=1000629370015Gathering of Kindness events https://www.gatheringofkindness.org/gok-2023Beyond the Stethoscope Lucy Mayes  https://www.lucymayes.com/beyond-the-stethoscopeOther sources of help and support: https://www.handnhand.org.auhttps://www.drs4drs.com.au The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

     S4 E 10.  In this second episode recorded after the inaugural Beamtree / Health Round Table Organisational Response to Workforce Wellbeing summit #ORW23,  I am delighted to introduce Fiona Fitzgerald Workforce Wellbeing Knowledge Network lead for Beamtree, the service partner for Health Round Table.         Fiona is a registered nurse by background with nearly 30 years of experience in healthcare, including 12 years working in the health informatics space with a focus on delivering IT solutions that improve patient outcomes and healthcare workflows.Fiona is passionate about improving the wellbeing of the healthcare workforce. In 2018 she began to journey to bring the Well-Being Index developed by Mayo Clinic to the Australia and New Zealand healthcare workforce with the support of Health Round Table. She believes that wellbeing is a shared responsibility and through collaboration, curiosity, kindness and leadership the tide of burnout can be turned.  Fiona has been an instrumental driving force behind #ORS23.      In this conversation we visit Fiona's professional and personal journey and mission.  Fiona discusses Australia and New Zealand role out of the Well-being index tool to date  including the successes, challenges and future opportunities for organisations, teams and individuals in healthcare in leading and co-creating a thriving healthcare workforce alongside  high quality, safe patient care.Links/ References/Resources:Fiona Fitzgeraldhttps://www.linkedin.com/in/fiona-fitzgerald-5063b653/fiona.fitzgerald@beamtree.com.auBeamtreehttps://beamtree.com.au/our-solutions/workforce-wellbeing/Discussion paper: Recommendations to sustain our humans in healthcareWhite Paper: Addressing Burnout Bringing data-driven solutions, care and hope to the health workforce.Videos: What is Burnout?, Why is burnout important to consider in healthcare?, What are some organisations doing better than others?, Working towards best practice in managing burnoutBook recommendation:Swensen, Stephen, and Tait Shanafelt, Mayo Clinic Strategies To Reduce Burnout: 12 Actions to Create the Ideal Workplace, Mayo Clinic Scientific Press (New York, 2020; online edn, Oxford Academic, 1 Mar. 2020), https://doi.org/10.1093/med/9780190848965.001.0001The Mind Full Medic Podcast with John McMahon The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

  In S 4 E 9 I am delighted to introduce John McMahon Director of Client Experience and a product specialist for the Well-Being Index. John has personally worked with over one hundred organisations to launch the tool to hundreds of thousands of healthcare professionals.  He has applied expertise in helping organisations practically use and apply wellbeing data and resources to guide evidence-based initiatives and implement programmes.        This episode is the first in a series of episodes resulting from the recent Organisational Response to Workforce Wellbeing summit facilitated by Beamtree and Health Round Tablein Sydney.   Fiona Fitzgerald Workforce Wellbeing Knowledge Network lead was the key driving force behind this summit and I am looking forward to sharing her insights in part 2 of this conversation.  Beamtree and Health Round Table brought Professor Tait Shanafelt, chief wellness officer at Stanford WellMD and a frequently referenced expert on this podcast, and John McMahon over from the United States for this event.       I was fortunate to have the opportunity to sit down with John the day after the summit to tap into his wealth of applied knowledge.  As you will see his breadth and depth of expertise and experience in this area is truly unique.         We discuss the role of the well-being index as one of the recognised validated tools for collection individual and organisational wellbeing data. John emphasises the important evidence for work-level interventions and how organisation can practically leverage data for evidence-based change. He provides real world examples of success and we explore the myths and challenges organisations face in appropriately using data to implement successful wellbeing programmes.      John's knowledge, perspective and applied expertise in this area seriously impressed me. I anticipate the need for a subsequent episode. In the meantime you can find all of the relevant links and resources we discuss listed below.  "Workforce distress = Unsafe healthcare"  Tim Kelsey Beamtree CEO, #ORW23Links / references/resources:Wellbeing-Index  and John McMahonhttps://www.mywellbeingindex.org/resourceshttps://www.linkedin.com/in/johnjmcmahon/Beamtree and Fiona Fitzgerald https://beamtree.com.au/our-solutions/workforce-wellbeing/https://www.linkedin.com/in/fiona-fitzgerald-5063b653/fiona.fitzgerald@beamtree.com.auBeamtree Wellbeing Advisory group discussion paper https://beamtree.com.au/papers-publications/recommendations-to-sustain-our-humans-in-healthcare/Other useful resources:https://ceih.sa.gov.au/assets/library/CEIH-Fact-Sheet-Wellbeing-Measurement_Public.pdf The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

         Welcome back to S 4 E 8.  In this episode I am delighted to introduce Dr Jo Braid FAFRM (RACP).      Dr Braid is a Rehabilitation Medicine Specialist based in Orange, NSW, Australia. Originally from Cambridge in the UK, she completed her medical training there before moving to Australia to complete her specialisation in Rehabilitation Medicine. Jo is passionate about helping professionals in medicine overcome burnout and achieve greater joy and fulfillment in both their personal and professional lives. She offers coaching services to support clinicians in this journey, alongside her work in clinical medicine, where she focuses on the rehabilitation of people with traumatic brain injuries.         Jo is a current participant in the inaugural Australian Clinical Entrepreneur Program, and has upskilled in business development and grown her network of entrepreneurs in healthcare, creating a burnout recovery program online.       In this conversation we discuss Jo's personal and professional journey as doctor and clinician coach.  Familiar podcast themes of coaching and individual, cultural and systemic factors contributing to healthcare workforce burnout are visited.    I am particularly keen to explore Jo's clinical entrepreneurship journey as she builds business and brand.  We unpack her AUSCEP experience and her developing skills and tools to continue to build her coaching business and platform.         Key threads in this  conversation include knowing our worth, putting a value on our skills and training and building the business case for coaching as a clinician workforce wellbeing tactic.        Jo has recently launched her complete burnout recovery online programme  http://bit.ly/3MQcRCc in addition to expanding her individual and upcoming group coaching offerings. Further information about Jo and her work is linked below.Links / References :Dr Jo Braid https://www.linkedin.com/in/drjobraid/https://www.instagram.com/burnoutrecoverydr/https://www.drjobraid.comJo's Complete Burnout Recovery Program: http://bit.ly/3MQcRCcThe Australian Clinical Entrepreneur Programhttps://www.auscep.com.auUpcoming Beamtree/Health Round Table Workforce Wellbeing Summithttps://www.eventbrite.com.au/e/organisational-response-to-workforce-wellbeing-registration-467286224677Rate/review/subscribe :https://www.themindfullmedicpodcast.comhttps://podcasts.apple.com/au/podcast/the-mind-full-medic-podcast/ The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

        In S4 E7 I am delighted to welcome Dr Kimberly Humphrey MD FACEM MPH to the podcast. Dr Humphrey is a fellow Emergency Physician and Public Heath medical consultant in Adelaide, South Australia. She is the current fellow in climate change and human health at Harvard University. Dr Humphrey has  specific expertise in research, policy and advocacy at the intersection of climate change and health, emergency medicine and public health, and disaster mitigation and adaptation.  Her professional mission is invested in working to integrate climate, health and equity principles into the education of health professionals to enable a just transition.        In this conversation we zoom out and in exploring the macro-level climate health policy and systemic changes necessary going forward and how this translates at the micro-level in terms of tangible and practical actions clinicians, emergency departments and hospitals can take in the immediate to short term.  She describes the "green ED",  traffic light systems and the importance of small actions of advocacy and informed conversations with patients.        Dr Humphrey's passionate and energising advocacy and expertise  suffuses this entire conversation, What could be a dark and at times seemingly hopeless discussion is, instead,  hopeful and very practical.  Her own leadership journey is prominent for courage, persistence and a willingness to embrace learning, innovation, and diversity of perspective.   I learned a lot  from Kimberly and from her  recommended reading and resources listed here.Links /resources / references:Dr Kimberly Humphrey https://www.linkedin.com/in/kimberly-humphrey-866a703b/https://dea.org.auIPCC report ( https://www.ipcc.ch/report/sixth-assessment-report-working-group-ii/WHO Operational framework for building climate resilient health systems https://www.who.int/publications/i/item/9789241565073Healthy, regenerative and just: Guiding the development of a national strategy on climate, health and well-being for Australia https://www.sciencedirect.com/science/article/pii/S2667278223000044·         Climate Change and Emergency Medicine: Impacts and Opportunitieshttps://onlinelibrary.wiley.com/doi/full/10.1111/j.1553-2712.2009.00469.xDelivering a net zero NHS https://www.england.nhs.uk/greenernhs/a-net-zero-nhs/Hopeful reading recommendations:https://www.penguinrandomhouse.com/books/623543/the-future-we-choose-by-christiana-figueres-and-tom-rivett-carnac/https://www.haymarketbooks.org/books/2000-not-too-late The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

        In S4 E5 I am delighted to welcome Dr Simon Fleming MBBS FRCS MSc PhD MAcadMEd, MASE(RACS), MFSTEd, AFHEA to the podcast.  Dr Fleming is an orthopaedic surgeon, medical educator and culture change champion currently based in London, UK.   He is perhaps most recognised and regarded for his leadership work speaking up and out and inspiring action to address bullying, harassment and undermining in healthcare.  He has now spent over a decade working in this space advocating locally and globally for culture of diversity, equity, inclusion and belonging in medicine.         In this conversation we explore Simon's leadership journey and the personal values, mission and purpose which drives and sustains his work, despite the undoubted challenges, and  sadly at times personal and professional toll these can take.   Simon discusses relative power and privilege, being an ally and voice for the voiceless but also  what it takes to build the culture and systems which elevate all of the voices in the room.  There are some key pearls from his early work as president of the British Orthopaedic Training Association, particularly with respect to how to engage clinicians and senior leaders and policy makers, gain trust and reliable information, gather momentum to make tangible change and action.   Listen to his powerful TEDxExeter talk "The era of the bully is over"         We discuss his international and collaborative work with colleagues including previous podcast guest Dr Rhea Liang.  The importance of building coalitions and the need for critical friends, family and mentors, when navigating difficult healthcare organisational terrain, are recurring and fundamental themes.            I left this conversation energised, encouraged and excited to see what Dr Fleming will do next as he begins the next chapter of professional and personal life back in Australia.         "With privilege comes responsibility"  Flemingism ( Dr Simon Fleming) Links /references :Dr Simon Fleming :https://simonfleming.co.ukhttps://twitter.com/orthopodreghttps://youtu.be/aVkGiziPY1ohttps://publishing.rcseng.ac.uk/doi/full/10.1308/rcsbull.2021.106Recommend Podcasts on this topic with Dr Rhea Liang and Dr Simon Fleming https://on.soundcloud.com/mXSa1https://www.buzzsprout.com/1091279/11862720-operating-with-respect-and-leading-system-and-culture-change-in-healthcare-with-dr-rhea-liang.mp3?download=trueCompanion Podcast Episode with Dr Rhea Lianghttps://podcasters.spotify.com/pod/show/rcseng/episodes/Culture-Change-Why-do-we-need-culture-change-ekeo1v/a-a3djbs4 The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

         In S 4 E 5 I am honoured to speak with Professor Amy Edmondson. Professor Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She is a world-renowned thought ( and action) leader in organisational learning, leadership and team work. She is however perhaps most known and regarded for her work in the area of psychological safety and team performance. In 2019 she published her book The Fearless Organization which I throughly recommend to my colleagues in healthcare.           In this conversation, which I am conscious only skims the surface of her incredible richness and depth of expertise and perspective, we discuss the origins of her research in healthcare teams and evolution over time.Although spanning  a broad range of professions and industries globally, Professor Edmondson offers a healthcare lens and perspective on her work. I am particularly keen to explore uncertainty and complexity in healthcare and the transient and "flash" nature of some of our teams coming together, sometimes  to care for the sickest patients.          My key takeaways from our conversation include:1. Local leadership really matters2. When it comes to building psychological safety, be explicit.3. Clinician wellbeing, like psychological safety, are the means to the goal, with is high quality, safe patient care.           Thank you Professor Edmondson for  generously sharing your time, expertise and a wide range of practical resources ( see below).  Your genuine curiosity to drive us forward has local and global impact."Success in an uncertain world depends on high-quality bets. High quality bets depend on high-quality conversations. These don't happen by accident. "Amy EdmondsonLinks/References/Resources:Professor Amy Edmondsonhttps://amycedmondson.comhttps://www.linkedin.com/in/amedmondson/ The Fearless Organisation Edmondson, Amy C. The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Hoboken, NJ: John Wiley & Sons, 2018.Recent HBR articles discussed:https://hbr.org/2023/01/rethink-your-employee-value-proposition https://hbr.org/2023/04/make-it-safe-for-employees-to-speak-up-especially-in-risky-timesRelated podcasts:Studying team culture and cultivating psychological safety in medicine with Dr Eve Purdy https://podcasts.apple.com/au/podcast/the-mind-full-medic-podcast/id1513559414?i=1000541673839 The impact of behaviour on individual and team performance and why civility can save lives in healthcare with Dr Chris Turnerhttps://podcasts.apple.com/au/podca The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

      In S 4 E 4 I am delighted to introduce Louise Fallon, Executive Officer of  The Medical Benevolent Association of NSW, known as MBANSW, to speak about the their work supporting doctors. I first met Louise at The Doctor's Health conference in Adelaide last year.     The MBANSW  is an independent charity that has been supporting doctors in NSW and ACT since 1896. They provide specialised counselling, information, referral and financial assistance to doctors and their families during times of adversity or hardship. Their aim is to provide non-judgemental support so that the doctor or family member, recovers their wellbeing and independence,  and wherever possible, returns to their vocation. Their services are free, specialised, and no referral is necessary. All contact is kept strictly confidential, and they are independent of any regulatory body.   In this conversation Louise tells me about the history of the organisation, the work and services provided and their direction in more recent years. moving also into the preventative space. For me, a standout in this conversation is the very evident dedication, vocation and commitment Louise herself demonstrates for this work and her team."There comes a point where we need to stop pulling people out of the river. We need to go upstream and find out WHY they're falling in." Desmond Tutu Links / references: www.mbansw.org.au        MBANSW does wonderful work for those of our colleagues who are, at this very minute experiencing a hard time. One way you can show you care about Doctors welfare, is to go to their website www.mbansw.org.au and donate today, Knowing that their colleagues care is a big part of these doctors’ recovery – so please be part of the solution. All donations are tax deductable. If you can , please also consider a monthly donation as even small amounts, collectively, will allow them to plan their growth to support the increased demand. The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

      In S4 E50 I am delighted to welcome Dr Jonathan Fisher MD FACC to the podcast. I can't think of a more apt guest to celebrate half a century of episodes. Dr Fisher is a Harvard-trained clinical cardiologist, mindfulness meditation teacher, and organizational well-being and resiliency leader at Novant Health for a team of 38,000. He has delivered keynotes and workshops on heartful leadership, stress mastery, and total well-being for teams and organizations globally including IBM, Bank of America, IE Business School, The American College of Lifestyle Medicine, along with universities and healthcare organizations. In 2020 he co-founded the Ending Physician Burnout Global Community and organized the world’s first global summit dedicated to ending physician burnout, with over a thousand participants from 43 countries. His first book “Just One Heart” on the ancient art and modern science of mind heart connection is due out Fall 2023.   Dr. Jonathan Fisher’s personal mission is to help others train the mind and heal the heart.  This strong mission and purpose is palpable up close and Dr Fisher is truly a clinician and executive leader walking the talk.       In this conversation we discuss his own unique story of medicine and life which has led him here to today, invested in the work of helping colleague and patients to improve their holistic wellbeing and assisting teams and organizations to reach for optimal performance. Many central podcast themes are revisited through our conversation.       Jonathan describes his journey gaining over a decade of learning and practice of mindfulness meditation to his present truly practical application of ancient wisdom and modern science as a mindful leader and healer .  We discuss how we might seek to integrate the delivery of individual self-care, compassion and other performance tools with addressing broader systemic and cultural problems facing healthcare organizations. As a growing number of clinical physician executives combining front line clinical practice with executive leadership and management roles, I am curious to hear about his practical day to day work and the other skills and learning he has acquired and gained to date.    Jonathan gives us a teaser for his upcoming, and now for me much anticipated, book "Just One Heart" due for release later in the year.  Finally this episode ends on a thoroughly grounding and simultaneously uplifting note as Dr Fisher treats me to his guided self-care reset ( Breathing, Embody, Smile, Thanks, Love, Intention, Flex, Envision).  References/Links:https://www.drjonathanfisher.com https://www.linkedin.com/in/happyheartmd/Ending Physician Burnout Global Community https://endingphysicianburnout.comBattling Healthcare Burnout Thom Mayer https://www.penguin.com.au/books/battling-healthcare-burnout-9781523089918Mayo clinic Strategies to Reduce Burnout 12 Actions to create the Ideal Workplace Stephen Swenson, Tait Shanafelt https://academic.oup.com/book/36545Vivek H Mur The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

        In S4 E 1 I am delighted to introduce Dr Raj Sundar MD.  Raj  is a full-spectrum family physician, associate medical director  and community organizer. He hosts the fabulous Healthcare for Humans podcast, a space dedicated to educating others on how to care for culturally diverse communities so they can be better healers. He works with others to create systems which treat each person with dignity, respect their histories, celebrate their joys, and honour their hopes. His leadership  vision is to create conditions that enable others to achieve a shared purpose. It’s a leadership based on enabling, facilitating, and sharing power.        This is a powerful episode which left me with many questions and much to reflect on.  We discuss Raj's own story of medicine to date drawing on the role our history, culture and ancestry can play in our journeys.   Dr Sundar inspires as a clinician with a deep sense of self, values and purpose cultivated over time and with experience and deep work.  We discuss what it means to deeply engage community and explains his role and work as a community organizer.            At the core of this conversation is Raj's mission to care of his patients in a culturally safe, inclusive and truly holistic way, inspiring fellow clinicians to do likewise, in spite of the undeniable systemic challenges and barriers we face.  He explains the important distinction between cultural competence and cultural safety and sensitivity in a way I have never previously heard it described, leaving me deeply curious about the work we have to do individually and collectively.         I have been moved, challenged and motivated by the words and actions of this inspiring clinician and I know you will be too.  Thank you Raj for the community you are growing and for the work you step up to do every day. Enjoy Links/ references :Dr Raj Sundar https://twitter.com/KRajSundarHealthcare for humans Podcast and Website https://www.healthcareforhumans.orgRaj's Book recommendation:https://www.harpercollins.com/products/sand-talk-tyson-yunkaporta?variant=32280908103714Healing the Professional Culture of Medicine Mayo Clinic Proceedings Special Article vol 94, issue 8, P1556-1566. August 2019Tait D Shanafelt, MD et al https://doi.org/10.1016/j.mayocp.2019.03.026R The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

       Welcome back to Season 4. In this opening episode I am delighted to introduce Dr Tammie Chang to the podcast. Tammie is a board-certified pediatric oncologist, award-winning author, TEDx speaker, leadership coach, podcast host and fierce national advocate for cultural change in healthcare. She is the Co-Founder of Pink Coat, MD, the Co-Founder and Director of ELEVATE, the American Medical Women's Association’s Leadership Development Program for Women Physicians, and the Medical Director of Provider Wellness for MultiCare Health System.             She is the award-winning author of Boundaries for Women Physicians, the co-author of How to Thrive as a Woman Physician, and the creator and host of the LeadHER Podcast for Women Physicians. She has received numerous awards including Women We Admire’s Top 50 Women Leaders of Washington for 2022, the 2022 American Stevie Business Awards Gold Maverick of the Year and Woman of the Year, the 2022 Stevie American Women in Business Gold Woman of the Year in Healthcare Award, and Health 2.0’s 2022 Outstanding Healthcare Leadership Award.        I was fortunate to meet with Tammie at The Stanford WellMD CWO course in 2022 and she has been instrumental in continuing our alumni group's connection facilitating regular peer mentoring sessions.        In this episode we discuss her own story of severe burnout and depression and progress towards a place of thriving and leading change in clinician wellbeing. Our conversation revisits and develops past podcast topics including values and values alignment, identity, setting boundaries, personal and professional wellbeing and fulfillment,  clinician coaching and leadership development.              Tammie describes the investment, support and collaborative work that drives her organisational wellbeing leadership role.       Season 4 will have a focus on innovation and entrepreneurship  and as recent recipient of several awards for her work in these areas, Tammie shares her learning and experience to date.  I am inspired and encouraged, thank you Tammie.      Links/References:More about Dr Tammie Chang  MDTEDx TalkWomen Doctors are Struggling in Silencehttps://youtu.be/p9ytQa_hW70 Websiteswww.tammiechangmd.comwww.pinkcoatmd.comSocial Media IG: @tammiechangmd and @pinkcoat_mdTwitter: @tammiechangmd and @pinkcoat_mdFB: tammiechangmd and PinkCoatMDLinkedIn: https://www.linkedin.com/in/tammie-chang-md-254821195/Please see links for doctors in distress Australasia in show notes of this past episode :https://podcasts.apple.com/au/podcast/the-mind-full-medic-podcast/id1513559414?i=1000499606952 The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

           In S 3 E 11 I am delighted to welcome Associate Professor Rhea Liang to the podcast.  Rhea  is a general and breast surgeon, surgical educator, and diversity advocate. She is Surgical Discipline Lead and Clinical Sub-Dean at Bond University, and  notably she is the immediate past Chair of the RACS Operate With Respect education committee.      A third of medical trainees report that they have experienced or witnessed workplace bullying or harassment, including racism in 2021 according to the AHPRA annual Medical Training Survey.  After a sentinel event in 2015 RACS  launched Building Respect.  In this conversation we delve into the nuts and bolts of what it actually takes in terms of planning,  investment, resources, expertise and supports to role out a strategy and system designed to change culture.        Rhea gives wonderful insights from her international learning and experience across disciplines and industries designing and implementing change in complex  systems.  The conversation zooms in and out from big picture systems thinking to on the ground clinician experience, from the professional to the personal and from the logistics of process to the truly practical. Rhea explains the mechanics of having peer " cup of coffee" conversations to address disrespectful behaviours, the evidence-base behind this work and some real world examples. She breaks down her very practical 5 step tool for helping medical students and doctors in training to build skills to address micro-aggressions and micro-inequities in the moment.     We discuss her own career journey experience, opportunities and challenges and her powerful drive, purpose and passion as a clinical champion and advocate for diversity, equity and inclusion permeates this entire conversation. I left uplifted and very inspired by the thoughtful, intelligent and brilliant clinician. "Do the best  you can until you know better.  Then when you know better, do better"Maya Angelou Reference / Links :Dr Rhea Liang  Twitter  @LiangRhea.Research in Diversity Liang R, Dornan T, Nestel D. Why do women leave surgical training? A qualitative and feminist study. Lancet. 2019 Feb 9;393(10171):541-549. doi: 10.1016/S0140-6736(18)32612-6. PMID: 30739689.RACS Operating with Respect and Building Respect Strategic Plan https://www.surgeons.org/about-racs/about-respect/what-we-are-doingPodcasts with Rhea Dr Matt and Dr Mike's Medical Podcast https://podcasts.apple.com/au/podcast/what-it-takes-to-be-a-surgeon-with-dr-rhea-liang/id1270681468?i=1000540825239The Theatre RCSE 1/4 part series with Dr Rhea Liang and Dr Simon Fleminghttps://open.spotify.com/episode/1IQdrxQW63FmnRbWoIlhnQ?si=oAi6lcMtQJmztyjx6oaLCACheryl's Podcast Recommendation of the month Dare to Lead with Brene Brown and Dr Linda Hill  on Leading with purpose in the digital age https://open.spotify.com/episode/4Qem4 The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.