The Mind Full Medic Podcast

       In S4 E 12 I am delighted to bring this special two-part conversation from podcast sponsor The Medical Benevolent Association of NSW-ACT  www.mbansw.org.au with their senior social worker Julia Kwiet and general surgeon Dr Sue Velovski.          In part one of this conversation I hear more about Julia and Sue's professional and personal backgrounds and why and how they both came to be working and advocating  in the area of doctors' health and wellbeing and collaborating together through the MBA.        Julia is a clinical social worker with two decades of expertise in managing complex trauma, psychosocial assessment and therapeutic interventions.    Dr Sue Velovski  is a specialist general surgeon working in the northern rivers of NSW. She was awarded rural doctor of the year in 2022 for her contribution to and ongoing support of her community, cancer patents, training and teaching of students, GPs and hospital staff ( more complete bios for both of my guests in this episode )   Content warning: This conversation does discuss suicide, if you have been affected by any of the important topics discussed please reach out for help, support and use the list of key resources and. contacts here.Important Links:Doctors' Health, Wellbeing and Mental Health Support ServicesAMA/AMSA Traffic light guide to supports for Doctors:https://www.ama.com.au/sites/default/files/2022-06/FINAL%20AMACDT%20x%20AMSA%20Mental%20Health%20Support%20Flyer%20June%202022.pdfDrs4u: This website is only for the use of medical professionals and medical students. https://www.drs4drs.com.au/ For urgent mental health support, call 1300 374 377 (1300 Drs4Drs) anytime, 24/7If you or someone you know is having suicidal thoughts, there are people here to help. Please seek out help from one of the below contacts:Lifeline| 13 11 14 | 24-hour Australian crisis counselling serviceSuicide Call Back Service| 1300 659 467 | 24-hour Australian counselling serviceBeyondblue| 1300 22 4636 | 24-hour phone support and online chat service and links to resources and apps THESE ARE NOT EMERGENCY PHONE NUMBERS: IN AN EMERGENCY PLEASE CALL 000AMA Peer Support Line … 1300 853 338 or 1800 991 997Hand-n-Hand Peer SupportInternational links NZ/US/UK/Ireland/Canada :https://physiciansanonymous.org/physician-suicide-prevention-resources/ Further reading:https://insightplus.mja.com.au/2022/22/100-years-of-physician-suicide-call-for-action/Introducing the MBA NSW-ACT with Louise Fallon https://www.buzzsprout.com/1091279/12707883-introducing-the-medical-benevolent-association-of-nsw-with-louise-fallon.mp3?download=trueThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

In S4 E11 I am delighted to welcome Victoria Lister to the podcast.  Victoria has an extensive background in hospitality, advertising and the non-profit sector.  She is PhD researcher in the Department of Employment Relations and Human Resources and the Centre for Work, Organisation and Wellbeing at Griffith University. Her PhD research is in the area of employee voice and silence in healthcare. It examines what junior doctors do and don't speak up about at work and why, with a special interest in the professional forces that shape junior doctor silence.  Victoria also researches the voice and silence experiences of early career academics; works on health workforce wellbeing initiatives; has a 'side hustle' as a designer and retailer of women's active and underwear; and will soon offer coaching as a path to voice for junior doctors who are MDs, PhDs. or both.      In this conversation Victoria discusses her research work and defines employee voice and silence within the context of the healthcare environment. She describes the different lenses through which employee voice in healthcare can be viewed and expressed e.g patient safety and employee working conditions.  We discuss in more detail her qualitative research with doctors and the junior doctor cohort in particular.  Victoria explores the  role of profession and culture and the so-called "hidden curriculum" of medicine and the barriers this can create to speaking up.  Many core podcast themes and topics are re-visited in this, at times, hard to hear but crucial conversation.  I am nevertheless encouraged by the hopeful pockets of excellence we highlight and the power of collective voice and momentum. Thank you Victoria.Links/references/resources:Victoria Lister victoria@victorialister.comvictorialister.comFollow me on LinkedInVictoria Lister |Hummingbird Pie | Underwear and Outerwear victoria@hummingbirdpie.com  hummingbirdpie.com Healing the Professional Culture of Medicine article https://www.mayoclinicproceedings.org/action/showPdf?pii=S0025-6196%2819%2930345-3RACP Pomegranate Health Podcast episode https://podcasts.apple.com/au/podcast/ep101-setting-the-standard-for-workforce-wellbeing/id1022747864?i=1000629370015Gathering of Kindness events https://www.gatheringofkindness.org/gok-2023Beyond the Stethoscope Lucy Mayes  https://www.lucymayes.com/beyond-the-stethoscopeOther sources of help and support: https://www.handnhand.org.auhttps://www.drs4drs.com.auThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

     S4 E 10.  In this second episode recorded after the inaugural Beamtree / Health Round Table Organisational Response to Workforce Wellbeing summit #ORW23,  I am delighted to introduce Fiona Fitzgerald Workforce Wellbeing Knowledge Network lead for Beamtree, the service partner for Health Round Table.         Fiona is a registered nurse by background with nearly 30 years of experience in healthcare, including 12 years working in the health informatics space with a focus on delivering IT solutions that improve patient outcomes and healthcare workflows.Fiona is passionate about improving the wellbeing of the healthcare workforce. In 2018 she began to journey to bring the Well-Being Index developed by Mayo Clinic to the Australia and New Zealand healthcare workforce with the support of Health Round Table. She believes that wellbeing is a shared responsibility and through collaboration, curiosity, kindness and leadership the tide of burnout can be turned.  Fiona has been an instrumental driving force behind #ORS23.      In this conversation we visit Fiona's professional and personal journey and mission.  Fiona discusses Australia and New Zealand role out of the Well-being index tool to date  including the successes, challenges and future opportunities for organisations, teams and individuals in healthcare in leading and co-creating a thriving healthcare workforce alongside  high quality, safe patient care.Links/ References/Resources:Fiona Fitzgeraldhttps://www.linkedin.com/in/fiona-fitzgerald-5063b653/fiona.fitzgerald@beamtree.com.auBeamtreehttps://beamtree.com.au/our-solutions/workforce-wellbeing/Discussion paper: Recommendations to sustain our humans in healthcareWhite Paper: Addressing Burnout Bringing data-driven solutions, care and hope to the health workforce.Videos: What is Burnout?, Why is burnout important to consider in healthcare?, What are some organisations doing better than others?, Working towards best practice in managing burnoutBook recommendation:Swensen, Stephen, and Tait Shanafelt, Mayo Clinic Strategies To Reduce Burnout: 12 Actions to Create the Ideal Workplace, Mayo Clinic Scientific Press (New York, 2020; online edn, Oxford Academic, 1 Mar. 2020), https://doi.org/10.1093/med/9780190848965.001.0001The Mind Full Medic Podcast with John McMahonThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

  In S 4 E 9 I am delighted to introduce John McMahon Director of Client Experience and a product specialist for the Well-Being Index. John has personally worked with over one hundred organisations to launch the tool to hundreds of thousands of healthcare professionals.  He has applied expertise in helping organisations practically use and apply wellbeing data and resources to guide evidence-based initiatives and implement programmes.        This episode is the first in a series of episodes resulting from the recent Organisational Response to Workforce Wellbeing summit facilitated by Beamtree and Health Round Tablein Sydney.   Fiona Fitzgerald Workforce Wellbeing Knowledge Network lead was the key driving force behind this summit and I am looking forward to sharing her insights in part 2 of this conversation.  Beamtree and Health Round Table brought Professor Tait Shanafelt, chief wellness officer at Stanford WellMD and a frequently referenced expert on this podcast, and John McMahon over from the United States for this event.       I was fortunate to have the opportunity to sit down with John the day after the summit to tap into his wealth of applied knowledge.  As you will see his breadth and depth of expertise and experience in this area is truly unique.         We discuss the role of the well-being index as one of the recognised validated tools for collection individual and organisational wellbeing data. John emphasises the important evidence for work-level interventions and how organisation can practically leverage data for evidence-based change. He provides real world examples of success and we explore the myths and challenges organisations face in appropriately using data to implement successful wellbeing programmes.      John's knowledge, perspective and applied expertise in this area seriously impressed me. I anticipate the need for a subsequent episode. In the meantime you can find all of the relevant links and resources we discuss listed below.  "Workforce distress = Unsafe healthcare"  Tim Kelsey Beamtree CEO, #ORW23Links / references/resources:Wellbeing-Index  and John McMahonhttps://www.mywellbeingindex.org/resourceshttps://www.linkedin.com/in/johnjmcmahon/Beamtree and Fiona Fitzgerald https://beamtree.com.au/our-solutions/workforce-wellbeing/https://www.linkedin.com/in/fiona-fitzgerald-5063b653/fiona.fitzgerald@beamtree.com.auBeamtree Wellbeing Advisory group discussion paper https://beamtree.com.au/papers-publications/recommendations-to-sustain-our-humans-in-healthcare/Other useful resources:https://ceih.sa.gov.au/assets/library/CEIH-Fact-Sheet-Wellbeing-Measurement_Public.pdfThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

         Welcome back to S 4 E 8.  In this episode I am delighted to introduce Dr Jo Braid FAFRM (RACP).      Dr Braid is a Rehabilitation Medicine Specialist based in Orange, NSW, Australia. Originally from Cambridge in the UK, she completed her medical training there before moving to Australia to complete her specialisation in Rehabilitation Medicine. Jo is passionate about helping professionals in medicine overcome burnout and achieve greater joy and fulfillment in both their personal and professional lives. She offers coaching services to support clinicians in this journey, alongside her work in clinical medicine, where she focuses on the rehabilitation of people with traumatic brain injuries.         Jo is a current participant in the inaugural Australian Clinical Entrepreneur Program, and has upskilled in business development and grown her network of entrepreneurs in healthcare, creating a burnout recovery program online.       In this conversation we discuss Jo's personal and professional journey as doctor and clinician coach.  Familiar podcast themes of coaching and individual, cultural and systemic factors contributing to healthcare workforce burnout are visited.    I am particularly keen to explore Jo's clinical entrepreneurship journey as she builds business and brand.  We unpack her AUSCEP experience and her developing skills and tools to continue to build her coaching business and platform.         Key threads in this  conversation include knowing our worth, putting a value on our skills and training and building the business case for coaching as a clinician workforce wellbeing tactic.        Jo has recently launched her complete burnout recovery online programme  http://bit.ly/3MQcRCc in addition to expanding her individual and upcoming group coaching offerings. Further information about Jo and her work is linked below.Links / References :Dr Jo Braid https://www.linkedin.com/in/drjobraid/https://www.instagram.com/burnoutrecoverydr/https://www.drjobraid.comJo's Complete Burnout Recovery Program: http://bit.ly/3MQcRCcThe Australian Clinical Entrepreneur Programhttps://www.auscep.com.auUpcoming Beamtree/Health Round Table Workforce Wellbeing Summithttps://www.eventbrite.com.au/e/organisational-response-to-workforce-wellbeing-registration-467286224677Rate/review/subscribe :https://www.themindfullmedicpodcast.comhttps://podcasts.apple.com/au/podcast/the-mind-full-medic-podcast/The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

        In S4 E7 I am delighted to welcome Dr Kimberly Humphrey MD FACEM MPH to the podcast. Dr Humphrey is a fellow Emergency Physician and Public Heath medical consultant in Adelaide, South Australia. She is the current fellow in climate change and human health at Harvard University. Dr Humphrey has  specific expertise in research, policy and advocacy at the intersection of climate change and health, emergency medicine and public health, and disaster mitigation and adaptation.  Her professional mission is invested in working to integrate climate, health and equity principles into the education of health professionals to enable a just transition.        In this conversation we zoom out and in exploring the macro-level climate health policy and systemic changes necessary going forward and how this translates at the micro-level in terms of tangible and practical actions clinicians, emergency departments and hospitals can take in the immediate to short term.  She describes the "green ED",  traffic light systems and the importance of small actions of advocacy and informed conversations with patients.        Dr Humphrey's passionate and energising advocacy and expertise  suffuses this entire conversation, What could be a dark and at times seemingly hopeless discussion is, instead,  hopeful and very practical.  Her own leadership journey is prominent for courage, persistence and a willingness to embrace learning, innovation, and diversity of perspective.   I learned a lot  from Kimberly and from her  recommended reading and resources listed here.Links /resources / references:Dr Kimberly Humphrey https://www.linkedin.com/in/kimberly-humphrey-866a703b/https://dea.org.auIPCC report ( https://www.ipcc.ch/report/sixth-assessment-report-working-group-ii/WHO Operational framework for building climate resilient health systems https://www.who.int/publications/i/item/9789241565073Healthy, regenerative and just: Guiding the development of a national strategy on climate, health and well-being for Australia https://www.sciencedirect.com/science/article/pii/S2667278223000044·         Climate Change and Emergency Medicine: Impacts and Opportunitieshttps://onlinelibrary.wiley.com/doi/full/10.1111/j.1553-2712.2009.00469.xDelivering a net zero NHS https://www.england.nhs.uk/greenernhs/a-net-zero-nhs/Hopeful reading recommendations:https://www.penguinrandomhouse.com/books/623543/the-future-we-choose-by-christiana-figueres-and-tom-rivett-carnac/https://www.haymarketbooks.org/books/2000-not-too-lateThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

        In S4 E5 I am delighted to welcome Dr Simon Fleming MBBS FRCS MSc PhD MAcadMEd, MASE(RACS), MFSTEd, AFHEA to the podcast.  Dr Fleming is an orthopaedic surgeon, medical educator and culture change champion currently based in London, UK.   He is perhaps most recognised and regarded for his leadership work speaking up and out and inspiring action to address bullying, harassment and undermining in healthcare.  He has now spent over a decade working in this space advocating locally and globally for culture of diversity, equity, inclusion and belonging in medicine.         In this conversation we explore Simon's leadership journey and the personal values, mission and purpose which drives and sustains his work, despite the undoubted challenges, and  sadly at times personal and professional toll these can take.   Simon discusses relative power and privilege, being an ally and voice for the voiceless but also  what it takes to build the culture and systems which elevate all of the voices in the room.  There are some key pearls from his early work as president of the British Orthopaedic Training Association, particularly with respect to how to engage clinicians and senior leaders and policy makers, gain trust and reliable information, gather momentum to make tangible change and action.   Listen to his powerful TEDxExeter talk "The era of the bully is over"         We discuss his international and collaborative work with colleagues including previous podcast guest Dr Rhea Liang.  The importance of building coalitions and the need for critical friends, family and mentors, when navigating difficult healthcare organisational terrain, are recurring and fundamental themes.            I left this conversation energised, encouraged and excited to see what Dr Fleming will do next as he begins the next chapter of professional and personal life back in Australia.         "With privilege comes responsibility"  Flemingism ( Dr Simon Fleming) Links /references :Dr Simon Fleming :https://simonfleming.co.ukhttps://twitter.com/orthopodreghttps://youtu.be/aVkGiziPY1ohttps://publishing.rcseng.ac.uk/doi/full/10.1308/rcsbull.2021.106Recommend Podcasts on this topic with Dr Rhea Liang and Dr Simon Fleming https://on.soundcloud.com/mXSa1https://www.buzzsprout.com/1091279/11862720-operating-with-respect-and-leading-system-and-culture-change-in-healthcare-with-dr-rhea-liang.mp3?download=trueCompanion Podcast Episode with Dr Rhea Lianghttps://podcasters.spotify.com/pod/show/rcseng/episodes/Culture-Change-Why-do-we-need-culture-change-ekeo1v/a-a3djbs4The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

         In S 4 E 5 I am honoured to speak with Professor Amy Edmondson. Professor Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She is a world-renowned thought ( and action) leader in organisational learning, leadership and team work. She is however perhaps most known and regarded for her work in the area of psychological safety and team performance. In 2019 she published her book The Fearless Organization which I throughly recommend to my colleagues in healthcare.           In this conversation, which I am conscious only skims the surface of her incredible richness and depth of expertise and perspective, we discuss the origins of her research in healthcare teams and evolution over time.Although spanning  a broad range of professions and industries globally, Professor Edmondson offers a healthcare lens and perspective on her work. I am particularly keen to explore uncertainty and complexity in healthcare and the transient and "flash" nature of some of our teams coming together, sometimes  to care for the sickest patients.          My key takeaways from our conversation include:1. Local leadership really matters2. When it comes to building psychological safety, be explicit.3. Clinician wellbeing, like psychological safety, are the means to the goal, with is high quality, safe patient care.           Thank you Professor Edmondson for  generously sharing your time, expertise and a wide range of practical resources ( see below).  Your genuine curiosity to drive us forward has local and global impact."Success in an uncertain world depends on high-quality bets. High quality bets depend on high-quality conversations. These don't happen by accident. "Amy EdmondsonLinks/References/Resources:Professor Amy Edmondsonhttps://amycedmondson.comhttps://www.linkedin.com/in/amedmondson/ The Fearless Organisation Edmondson, Amy C. The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Hoboken, NJ: John Wiley & Sons, 2018.Recent HBR articles discussed:https://hbr.org/2023/01/rethink-your-employee-value-proposition https://hbr.org/2023/04/make-it-safe-for-employees-to-speak-up-especially-in-risky-timesRelated podcasts:Studying team culture and cultivating psychological safety in medicine with Dr Eve Purdy https://podcasts.apple.com/au/podcast/the-mind-full-medic-podcast/id1513559414?i=1000541673839 The impact of behaviour on individual and team performance and why civility can save lives in healthcare with Dr Chris Turnerhttps://podcasts.apple.com/au/podcasThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

      In S 4 E 4 I am delighted to introduce Louise Fallon, Executive Officer of  The Medical Benevolent Association of NSW, known as MBANSW, to speak about the their work supporting doctors. I first met Louise at The Doctor's Health conference in Adelaide last year.     The MBANSW  is an independent charity that has been supporting doctors in NSW and ACT since 1896. They provide specialised counselling, information, referral and financial assistance to doctors and their families during times of adversity or hardship. Their aim is to provide non-judgemental support so that the doctor or family member, recovers their wellbeing and independence,  and wherever possible, returns to their vocation. Their services are free, specialised, and no referral is necessary. All contact is kept strictly confidential, and they are independent of any regulatory body.   In this conversation Louise tells me about the history of the organisation, the work and services provided and their direction in more recent years. moving also into the preventative space. For me, a standout in this conversation is the very evident dedication, vocation and commitment Louise herself demonstrates for this work and her team."There comes a point where we need to stop pulling people out of the river. We need to go upstream and find out WHY they're falling in." Desmond Tutu Links / references: www.mbansw.org.au        MBANSW does wonderful work for those of our colleagues who are, at this very minute experiencing a hard time. One way you can show you care about Doctors welfare, is to go to their website www.mbansw.org.au and donate today, Knowing that their colleagues care is a big part of these doctors’ recovery – so please be part of the solution. All donations are tax deductable. If you can , please also consider a monthly donation as even small amounts, collectively, will allow them to plan their growth to support the increased demand.The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

      In S4 E50 I am delighted to welcome Dr Jonathan Fisher MD FACC to the podcast. I can't think of a more apt guest to celebrate half a century of episodes. Dr Fisher is a Harvard-trained clinical cardiologist, mindfulness meditation teacher, and organizational well-being and resiliency leader at Novant Health for a team of 38,000. He has delivered keynotes and workshops on heartful leadership, stress mastery, and total well-being for teams and organizations globally including IBM, Bank of America, IE Business School, The American College of Lifestyle Medicine, along with universities and healthcare organizations. In 2020 he co-founded the Ending Physician Burnout Global Community and organized the world’s first global summit dedicated to ending physician burnout, with over a thousand participants from 43 countries. His first book “Just One Heart” on the ancient art and modern science of mind heart connection is due out Fall 2023.   Dr. Jonathan Fisher’s personal mission is to help others train the mind and heal the heart.  This strong mission and purpose is palpable up close and Dr Fisher is truly a clinician and executive leader walking the talk.       In this conversation we discuss his own unique story of medicine and life which has led him here to today, invested in the work of helping colleague and patients to improve their holistic wellbeing and assisting teams and organizations to reach for optimal performance. Many central podcast themes are revisited through our conversation.       Jonathan describes his journey gaining over a decade of learning and practice of mindfulness meditation to his present truly practical application of ancient wisdom and modern science as a mindful leader and healer .  We discuss how we might seek to integrate the delivery of individual self-care, compassion and other performance tools with addressing broader systemic and cultural problems facing healthcare organizations. As a growing number of clinical physician executives combining front line clinical practice with executive leadership and management roles, I am curious to hear about his practical day to day work and the other skills and learning he has acquired and gained to date.    Jonathan gives us a teaser for his upcoming, and now for me much anticipated, book "Just One Heart" due for release later in the year.  Finally this episode ends on a thoroughly grounding and simultaneously uplifting note as Dr Fisher treats me to his guided self-care reset ( Breathing, Embody, Smile, Thanks, Love, Intention, Flex, Envision).  References/Links:https://www.drjonathanfisher.com https://www.linkedin.com/in/happyheartmd/Ending Physician Burnout Global Community https://endingphysicianburnout.comBattling Healthcare Burnout Thom Mayer https://www.penguin.com.au/books/battling-healthcare-burnout-9781523089918Mayo clinic Strategies to Reduce Burnout 12 Actions to create the Ideal Workplace Stephen Swenson, Tait Shanafelt https://academic.oup.com/book/36545Vivek H MurtThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

        In S4 E 1 I am delighted to introduce Dr Raj Sundar MD.  Raj  is a full-spectrum family physician, associate medical director  and community organizer. He hosts the fabulous Healthcare for Humans podcast, a space dedicated to educating others on how to care for culturally diverse communities so they can be better healers. He works with others to create systems which treat each person with dignity, respect their histories, celebrate their joys, and honour their hopes. His leadership  vision is to create conditions that enable others to achieve a shared purpose. It’s a leadership based on enabling, facilitating, and sharing power.        This is a powerful episode which left me with many questions and much to reflect on.  We discuss Raj's own story of medicine to date drawing on the role our history, culture and ancestry can play in our journeys.   Dr Sundar inspires as a clinician with a deep sense of self, values and purpose cultivated over time and with experience and deep work.  We discuss what it means to deeply engage community and explains his role and work as a community organizer.            At the core of this conversation is Raj's mission to care of his patients in a culturally safe, inclusive and truly holistic way, inspiring fellow clinicians to do likewise, in spite of the undeniable systemic challenges and barriers we face.  He explains the important distinction between cultural competence and cultural safety and sensitivity in a way I have never previously heard it described, leaving me deeply curious about the work we have to do individually and collectively.         I have been moved, challenged and motivated by the words and actions of this inspiring clinician and I know you will be too.  Thank you Raj for the community you are growing and for the work you step up to do every day. Enjoy Links/ references :Dr Raj Sundar https://twitter.com/KRajSundarHealthcare for humans Podcast and Website https://www.healthcareforhumans.orgRaj's Book recommendation:https://www.harpercollins.com/products/sand-talk-tyson-yunkaporta?variant=32280908103714Healing the Professional Culture of Medicine Mayo Clinic Proceedings Special Article vol 94, issue 8, P1556-1566. August 2019Tait D Shanafelt, MD et al https://doi.org/10.1016/j.mayocp.2019.03.026RaThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

       Welcome back to Season 4. In this opening episode I am delighted to introduce Dr Tammie Chang to the podcast. Tammie is a board-certified pediatric oncologist, award-winning author, TEDx speaker, leadership coach, podcast host and fierce national advocate for cultural change in healthcare. She is the Co-Founder of Pink Coat, MD, the Co-Founder and Director of ELEVATE, the American Medical Women's Association’s Leadership Development Program for Women Physicians, and the Medical Director of Provider Wellness for MultiCare Health System.             She is the award-winning author of Boundaries for Women Physicians, the co-author of How to Thrive as a Woman Physician, and the creator and host of the LeadHER Podcast for Women Physicians. She has received numerous awards including Women We Admire’s Top 50 Women Leaders of Washington for 2022, the 2022 American Stevie Business Awards Gold Maverick of the Year and Woman of the Year, the 2022 Stevie American Women in Business Gold Woman of the Year in Healthcare Award, and Health 2.0’s 2022 Outstanding Healthcare Leadership Award.        I was fortunate to meet with Tammie at The Stanford WellMD CWO course in 2022 and she has been instrumental in continuing our alumni group's connection facilitating regular peer mentoring sessions.        In this episode we discuss her own story of severe burnout and depression and progress towards a place of thriving and leading change in clinician wellbeing. Our conversation revisits and develops past podcast topics including values and values alignment, identity, setting boundaries, personal and professional wellbeing and fulfillment,  clinician coaching and leadership development.              Tammie describes the investment, support and collaborative work that drives her organisational wellbeing leadership role.       Season 4 will have a focus on innovation and entrepreneurship  and as recent recipient of several awards for her work in these areas, Tammie shares her learning and experience to date.  I am inspired and encouraged, thank you Tammie.      Links/References:More about Dr Tammie Chang  MDTEDx TalkWomen Doctors are Struggling in Silencehttps://youtu.be/p9ytQa_hW70 Websiteswww.tammiechangmd.comwww.pinkcoatmd.comSocial Media IG: @tammiechangmd and @pinkcoat_mdTwitter: @tammiechangmd and @pinkcoat_mdFB: tammiechangmd and PinkCoatMDLinkedIn: https://www.linkedin.com/in/tammie-chang-md-254821195/Please see links for doctors in distress Australasia in show notes of this past episode :https://podcasts.apple.com/au/podcast/the-mind-full-medic-podcast/id1513559414?i=1000499606952The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

           In S 3 E 11 I am delighted to welcome Associate Professor Rhea Liang to the podcast.  Rhea  is a general and breast surgeon, surgical educator, and diversity advocate. She is Surgical Discipline Lead and Clinical Sub-Dean at Bond University, and  notably she is the immediate past Chair of the RACS Operate With Respect education committee.      A third of medical trainees report that they have experienced or witnessed workplace bullying or harassment, including racism in 2021 according to the AHPRA annual Medical Training Survey.  After a sentinel event in 2015 RACS  launched Building Respect.  In this conversation we delve into the nuts and bolts of what it actually takes in terms of planning,  investment, resources, expertise and supports to role out a strategy and system designed to change culture.        Rhea gives wonderful insights from her international learning and experience across disciplines and industries designing and implementing change in complex  systems.  The conversation zooms in and out from big picture systems thinking to on the ground clinician experience, from the professional to the personal and from the logistics of process to the truly practical. Rhea explains the mechanics of having peer " cup of coffee" conversations to address disrespectful behaviours, the evidence-base behind this work and some real world examples. She breaks down her very practical 5 step tool for helping medical students and doctors in training to build skills to address micro-aggressions and micro-inequities in the moment.     We discuss her own career journey experience, opportunities and challenges and her powerful drive, purpose and passion as a clinical champion and advocate for diversity, equity and inclusion permeates this entire conversation. I left uplifted and very inspired by the thoughtful, intelligent and brilliant clinician. "Do the best  you can until you know better.  Then when you know better, do better"Maya Angelou Reference / Links :Dr Rhea Liang  Twitter  @LiangRhea.Research in Diversity Liang R, Dornan T, Nestel D. Why do women leave surgical training? A qualitative and feminist study. Lancet. 2019 Feb 9;393(10171):541-549. doi: 10.1016/S0140-6736(18)32612-6. PMID: 30739689.RACS Operating with Respect and Building Respect Strategic Plan https://www.surgeons.org/about-racs/about-respect/what-we-are-doingPodcasts with Rhea Dr Matt and Dr Mike's Medical Podcast https://podcasts.apple.com/au/podcast/what-it-takes-to-be-a-surgeon-with-dr-rhea-liang/id1270681468?i=1000540825239The Theatre RCSE 1/4 part series with Dr Rhea Liang and Dr Simon Fleminghttps://open.spotify.com/episode/1IQdrxQW63FmnRbWoIlhnQ?si=oAi6lcMtQJmztyjx6oaLCACheryl's Podcast Recommendation of the month Dare to Lead with Brene Brown and Dr Linda Hill  on Leading with purpose in the digital age https://open.spotify.com/episode/4Qem4GThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

       In S3 E10 I am delighted to welcome the dream team behind the South Australian branch of Doctors' Health and the upcoming Australasian Doctors' Health Conference 2022 in Adelaide December 1-3, Dr Roger Sexton and Kiara Cannizzaro.     Roger MBBS (Adel), DRCOG(UK), FRACGP, FACRRM, MBA (Adel), FAICD  was appointed part-time Medical Director of Doctors' Health SA in 2010. He has been a rural procedural GP for over 35 years. Roger is a past member of the Pharmaceutical Benefits Advisory Committee (2010-2013) and former board director NPS MedicineWise, and he was the last Presiding Member of the Medical Board of SA in 2010.   He is Vice Chair of the national medical indemnity provider MIGA, Chair of its Clinical Risk Committee and member of its Claims Committee.   He has a long-standing interest in doctors’ health and medical education, having played a major role in establishing both the rural doctors’ Dr DOC program in early 1999 and the Doctors’ Health SA Program in 2010 and the Doctors' Health NT program in 2016.       Kiara DHSA Programme Manager and Company Secretary commenced with DHSA in 2016, re-connecting with the doctors’ health program having worked with Medical Director, Dr Sexton, on the original Dr Doc program in 2000 – 2004, at Rural Doctors Workforce Agency. She has worked in the health and medical sector for the past 30 years in South Australia and the Northern Territory, and holds a Bachelor of Business (Marketing).  She believes that it is vital to look after the very people that look after the health of our communities and brings extensive experience in establishing rural health services and mental health services; stakeholder engagement and relationship management; strategic communications; marketing; program and administration management.   In this wonderful conversation Kiara and Roger tell me about the origins and evolution of their work together advocating, compassionately agitating and most importantly listening and taking action for Doctors' Health.  True trailblazers in this space in the 1990s they have continued, as Kiara aptly describes, to "pound the pavement and build relationships".     They discuss their vision for the upcoming Australasian Doctors' Health conference, which is set to be one of the biggest yet, and what participants can expect at the event.  The event will host experts from Australasia and Internationally exploring Doctors' health, wellbeing and professional fulfilment  at individual, team and unit through to system and organisational levels.  We can expect opportunities to make rich connections and celebrate our creative sides. Conference website and registration details listed below. I look forward to meeting many of you in person in Adelaide December 1-3!Links /References:DHSAhttp://doctorshealthsa.com.au/about-us/our-staffDrs4drshttps://www.drs4drs.com.auAustralasian Doctor's Health Conference 2022 website https://adhc.doctorshealthsa.com.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified heThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

        In S3 E9 I am delighted to welcome Dr Daniel Murphy, MD to the podcast.  Dr Murphy is a Professor of Pediatrics(Cardiology),Emeritus . He is  the co-Director, Department Wellbeing Directors Council and the Course Director, Stanford WellMD Physician Well-being Director Course at Stanford University School of Medicine.   Our paths first crossed when I was a participant on the  Stanford Wellbeing Directors course in 2021.  After this virtual meeting I was delighted to be able to meet him in person this year at the CWO course and learn more about him and his leadership work at the  WellMD Center.         Dan has been affiliated with the WellMD Center since its inception, working primarily with the Department WellBeing Directors.  He is a member of the Clinician Wellness Working Group of the American College of Cardiology.  He also remains involved in clinical quality and process improvement at Lucile Packard Children's Hospital.     In this conversation we discuss in more detail the Stanford conceptual model of professional fulfilment, exploring each of the domains ( The Individual, Culture of Wellness and Efficiency of Practice) with a leadership and Wellbeing 2.0 lens.    Dan tells me about his own experiences  of cultivating a mindfulness and self-compassion practice.  We explore team culture from a leadership perspective, how to build coalitions in healthcare  and the role and value of connections made through commensality groups.          With extensive expertise and valuable perspective in a number of clinical and non-clinical leadership roles Dan shares practical wisdom, marrying both art and science, on what wellness-centred leadership looks like at its best.  In their recent paper on this topic ( linked below) the WellMD team, emphasise three key prerequisites :1.Care about People Always2.Cultivate Individual and Team Relationships3.Inspire Change   It is will be very evident to listeners that this is Dan's approach.  I throughly enjoyed our conversation and know I will re-visit it several times gaining a new pearl, depth and perspective each time. Enjoy.Links/ References:Stanford WellMD Physician Wellbeing Directors' Course https://wellmd.stanford.edu/knowledge-hub/courses-conferences/directors-course.htmlWellness-Centred Leadership Article. Shanafelt et al https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8078125/pdf/acm-96-641.pdfMayo clinic Proceedings Landmark Paper Shanafelt and Noseworthy Executive Leadership and Physician Wellbeing: Nine Organisational Strategies to Promote Engagement and Reduce Burnout https://www.mayoclinicproceedings.org/article/S0025-6196(16)30625-5/pdf The Registrar Dr Neela Janakiramanan https://www.booktopia.com.au/the-registrar-neela-janakiramanan/book/9781761066511.html Australasian Doctor's Health Conference 2022 https://adhc.doctorshealthsa.com.auDisclaimer: The content in this podcaThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

       In S3 E8 I am delighted to speak to Dr Adrian Plunkett, Consultant Paediatric Intensivist at Birmingham Children’s Hospital and Founder of the incredible Learning from Excellence ( LfE) platform about his work and the evolution of the platform to date. As testament to the global impact of the  "philosophy, practice and social movement", he has created, I am equally delighted to introduce my Emergency Physician Colleague at Royal Hobart Hospital, Dr Ray Siauw. Ray is our co-DEMT and recipient of the 2018 ACEM Wellbeing award for his work establishing the LEX platform inspired by Adrian's work at LfE. ( full Bios in episode)      This conversation is a wonderful testament to the power of momentum, inspiration and building coalitions and communities of practice to make positive change in healthcare.     Adrian and Ray discuss the practicalities and challenges of "making things happen" and organisational change and innovation in healthcare.    Adrian is also the co-host of the fabulous Being Better together podcast with Dr Chris Turner, founder of Civility Saves Lives, my guest in S3 E5( link below) and we continue our discussion of safety 2 thinking and practice in healthcare and the use and application of appreciation inquiry.   I was keen to discuss Adrian's past, present and planned future research work adding to the qualitative and qualitative evidence to support positive feedback and appreciative practice in healthcare.    I thoroughly enjoyed re-listening to this conversation and whilst acknowledging that we did perhaps only scratch the surface, there are undoubtedly pearls for pause and thought here I will return to again and again. Links/references/resources discussed in this episode:Learning From Excellence ( LfE) website and platform:https://learningfromexcellence.comThe Mind Full Medic Podcast with Dr Chris Turner https://www.buzzsprout.com/1091279/10743593-the-impact-of-behaviour-on-individual-and-team-performance-and-why-civility-can-save-lives-in-healthcare-with-dr-chris-turner.mp3?download=trueBeing Better Together Podcast https://podcasts.apple.com/au/podcast/being-better-together/id1603984431?i=1000549511577https://podcasts.apple.com/au/podcast/being-better-together/id1603984431?i=1000553324059Dr Adrian Plunkett on Lfe SMACC Dublin 2017https://smacc.net.au/2017/02/learning-from-excellence/Dr Ray Siauw ACEM wellbeing award video 2018https://acem.org.au/News/July/A-Ray-of-SunshineDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

"Nutrition in medicine is a human factors issue" Dr Maryam Makowski In S3 E 7 I am delighted to welcome Dr Maryam S. Makowski, Ph.D., FACN, NBC-HWC to the podcast. Dr Makowski is a clinical assistant professor in the Stanford University Department of Psychiatry and Behavioral Sciences, the Associate Director of Scholarship and Health Promotion of the Stanford Medicine WellMD & WellPhD Center, and a nutrition and physician well-being coach at Stanford University.            Prior to joining Stanford, she served as a scientific associate at Toronto General Hospital-University Health Network in Toronto, and as an advisor to Air Canada rouge pilots and cabin crew on optimal nutrition for fatigue mitigation. Over the course of her career, she has authored many highly cited scientific papers on nutrition and well-being.    In this conversation we discuss her career and research trajectory particularly looking at how  nutrition, hydration and other lifestyle factors including how sleep  might influence cognitive performance initially in pilots and most recently applying this to doctors and in healthcare. We discuss in more details what Maryam refers to as the four pillars:  hydration, meal composition and timing and strategic use of caffeine and how we might optimise these and mitigate shift work related fatigue, We discuss the specific challenges and barriers to these that doctors encounter in their practice.  Maryam describes the complex interplay of nutrition and hydration with stress, sleep and mood/cognitive performance.       Whilst acknowledging the growing research evidence is increasingly substantive in this area it is not conclusive and no one size fits all.   Knowledge of circadian rhythms and individual thresholds is essential in tailoring interventions and strategies discussed.         I find Maryam's work fascinating, highly relevant and am impressed by the organisational change her team have been able to advocate for on the back of research.  I encourage you to think about you own approaches and how you might optimise these and also advocate for you colleagues in your own place of work. References / Links:Dr Maryam Makowski - research linkshttps://twitter.com/maryammakowski?lang=enhttps://pmj.bmj.com/content/92/1090/478.short Makowski MS, Trockel MT, Menon NK, Wang H, Katznelson L, Shanafelt TD. Performance Nutrition for Physician Trainees Working Overnight Shifts: A Randomized Controlled Trial. Acad Med. 2022 Mar 1;97(3):426-435. doi: 10.1097/ACM.0000000000004509. PMID: 34753859. Makowski MS, Shanafelt TD, Hausel A, Bohman BD, Roberts R, Trockel MT. Associations Between Dietary Patterns and Sleep-Related Impairment in a Cohort of Community Physicians: A Cross-sectional Study. Am J Lifestyle Med. 2019 Sep 10;15(6):644-652. doi: 10.1177/1559827619871923. PMID: 34916885; PMCID: PMC866989Recommended Reads: Feeling Great David D Burns MDhttps://www.amazon.com/stores/page/E0B7C5D5-CD14-405B-BD0A-253F8D94A3B4?channel=db-websiteBrain Changer Felice JackahThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

           Welcome to this very special mash up podcast edition with my previous guests Dr Andrea Austin MD and Dr Dan Dworkis MD on RECOVERY.Dr Dan Dworkis MD  Emergency Physician Host of The Emergency Mind Podcast and Author of The Emergency Mind book ( full bio S2E8)Dr Andrea Austin MD  Emergency Physician Simulation Educator and Host of The Revitalising Doctor Podcast. ( full bio S2E14)"There is no performance without recovery"        This is part 2 of a three part series recorded across our podcasts with a focus on recovery. In part 1 we explore "micro"-recovery and opportunities for brief and short term recovery and reset 'in the moment' on shift. In this episode we look at what Dan has aptly termed "meso-recovery" discussing how we might approach recovery pre, post and between shifts to allow us to maintain and sustain our performance and our wellbeing.  We discuss what this has looked like for us in the past, where we are at present and what it might look like at its best. I'm conscious I am speaking to relative experts in this space who have put significant time, energy, attention and intention into the "work" of recovery.  I think despite this however all of us would concede this is still very much a work in progress.       Both Andrea and Dan have valuable perspective to share from their personal journeys to date and whilst we acknowledge that this is going to look slightly different for individuals, there are some great pearls, tools and strategies to take to your next run of days ON and OFF.In the final part of the series we look at longer term cycles of "macro"-recovery in our approach to periodisation of work, play, rest and optimising performance, wellbeing and longevity of practice.           This recording and connecting with two incredible clinicians and now friends on their side of the planet, was a life highlight for me and this topic is Mind Full Medic Podcast core content. Enjoy!Links :Part 1 :https://soundcloud.com/emergencymind/episode-65?utm_source=clipboard&utm_medium=text&utm_campaign=social_sharingPart 3 : https://therevitalizingdoctor.buzzsprout.com/1971016/10826506Previous podcast  episodes:Dr Andrea Austin https://www.buzzsprout.com/1091279/9346577-falling-back-in-love-with-emergency-medicine-2-0-with-dr-andrea-austin.mp3?download=trueThe Revitalizing Doctor Podcast https://therevitalizingdoctor.buzzsprout.com Dr Dan Dworkishttps://www.buzzsprout.com/1091279/8711930-the-emergency-mind-applying-knowledge-under-pressure-with-dr-dan-dworkis.mp3?download=trueThe Emergency Mind Podcast https://www.emergencymind.com/podcastThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

  Welcome back to S3 E6.  Returning further inspired, motivated and equipped with more knowledge, tools and specific training from my trip to California for Stanford's Chief Wellness Officer Course last month, I am delighted to speak to Dr Joanna Sinclair, a clinician leading the change and charge in organisational wellbeing in healthcare on this side of the planet.        Dr Sinclair is an Anaesthetist living and working in New Zealand with a career-long interest in doctors’ health and wellbeing. Since early 2020 she has been the Senior Medical Officer Wellbeing Lead at Counties Manukau Health, working with the Organisational Development Team, and is the hospital lead for the Health Roundtable Workforce Wellbeing Improvement Group. She works to improve the wellbeing of healthcare workers at an organisational level, and has been instrumental in bringing Schwartz Rounds to her organisation to further support staff and promote compassion in healthcare.   Jo has undertaken additional training in coaching and mentoring, critical incident stress management, and communication. She is co-chair of the ANZCA Wellbeing Special Interest Group.      In this conversation we discuss why investing her time and energy in improving  her colleagues' wellbeing has become a professional mission.   Specifically we discuss :         - The role, scope and purpose of a wellbeing organisational clinical lead         - Building the business case and "buy in" to appoint this leadership role.        - The importance of local data to drive local solutions         - Bridging silos, "asking, listening and empowering" and building coalitions of colleagues         already doing great wellbeing work     Jo tells us about some of the initiatives, in their overarching strategy, which have worked well  including Schwartz rounds, an initiative with focus on building community and cultivating self-compassion for all healthcare staff.  I hope that much of her important work is no longer viewed as novel in the coming years as we embed these roles into our healthcare systems of the future.  Clinician wellbeing is a key strategic priority and ultimately patient safety and care demands it. Links/References/Further Reading:Dr Joanna Sinclairhttps://www.linkedin.com/in/joanna-sinclair-92a8bb1b3https://twitter.com/josinclanzBookshttps://www.harpercollins.com/products/we-are-all-perfectly-fine-jillian-horton?variant=39325418586146Schwartz Center for Compassionate Healthcarehttps://www.theschwartzcenter.org/programs/schwartz-rounds/Health Round Table /Beamtree White Paper on Burnout https://beamtree.com.au/wp-content/uploads/2021/12/Inaugural-White-Paper-Addressing-Burnout.-Bringing-data-driven-solutions-care-and-hope-to-the-health-workforce.pdfStanford WellMD/PhDhttps://wellmd.stanford.eduThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

In S 3 E 4 I am delighted to welcome  Dr Chris Turner to the podcast.  Dr Turner is a consultant in Emergency Medicine at University Hospitals of Coventry and Warwickshire in England.  He is also the co-founder of Civility Saves Lives ( https://www.civilitysaveslives.com ) a grass roots organisation dedicated to raising awareness of the impact behaviour has on individuals, teams and organisations.  He has given two TEDx talks on the impact of rudeness on teams and his work has resonated widely and globally.   He is also the co-host of the podcast Being Better Together, a collaboration with the Learning from Excellence team (https://learningfromexcellence.com)      In this conversation Chris relays his own professional journey and experience as healthcare leader and a safety and quality lead.  His story of a very challenging start to his consultant career, the powerful impact of a trusted mentor and critical friend, and the evolution of skills and expertise from this experience to his future work is powerful.  He joins the dots in retrospect here.      He describes the spectrum of approaches to improving safety and quality and mitigating  risk in the challenging, complex, every-changing healthcare environment.   These span the traditional Safety I approach of focussing on what and why things go wrong through to the safety II approach ensuring as much as possible goes right.        His own work in this area focusses on the impact of behaviour on individuals teams and organisations. He explains the "science of civility" which forms the basis for much of this work.   He emphasises that, with few exceptions, we do not set out to behave badly to each other and misunderstandings can arise when we "listen to be right not to do right"   He describes and explains his use of  Appreciative Inquiry in his work more recently as a tool to engage colleagues and drive innovation and positive change.     Chris shares some great examples and lessons from his own leadership journey to date.  I left this conversation with many pearls and with an optimistic resolve to remain curious, listen with intent to understand and start small but continue to dream big. Links / References : Civility Saves Lives https://www.civilitysaveslives.comThe impact of Rudeness on Teams Dr Chris Turner  TEDx Exeter  https://youtu.be/4RUIhjwCDO0Being Better Together Podcast https://www.civilitysaveslives.com/podcastLearning From Excellence ( LEX) https://learningfromexcellence.comDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not  necessarily reflect those of  our employers or other official organisations.  The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.