DiscoverPHCPPros: Off the Cuff
PHCPPros: Off the Cuff
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PHCPPros: Off the Cuff

Author: PHCPPros

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Throughout every month, our editors are holding conversations with plumbing, heating, cooling and piping leaders on current events, business, leadership, challenges, celebrations and more. The views and opinions expressed in these conversations are those of the guests, and do not necessarily represent a position of PHCPPros.
61 Episodes
In our latest Off the Cuff episode, The Wholesaler Editor Ruth Mitchell is discussing all things warehousing and logistics with Fielding Alderman, Executive Vice President & General Manager, PDI!Tune in as Fielding shares how PDI is using Electronic Data Interchange (EDI) and Vendor Managed Inventory (VMI) to improve experiences for both customers and vendors;  warehouse layout optimization; how the company has seamlessly integrated robotic systems with its workforce; PDI's 50th anniversary, and more! 
In our latest Off the Cuff episode, The Wholesaler Editor Ruth Mitchell is joined by Mark McGann, general manager at The National Energy Control Corporation (NECC)! Tune in as Mark discusses his role at NECC along with the importance of training in HVAC and the following:What the typical training curriculum looks like for an HVAC technicianThe importance of hands-on training for pneumatic controlsHow advancements in HVAC technology have impacted training programsHow certifications play a role in the training process Visit to see NECC's upcoming training dates in September and November. Thank you to our sponsors:  This episode is co-sponsored by Belimo, a global market manufacturer in the development, production, and sales of field devices for the energy-efficient control of heating, ventilation and air-conditioning systems, and NECC, one of the leading distributors of HVAC controls and parts in the United States. Learn more at and 
In our latest episode, The Wholesaler Editor Ruth Mitchell is joined by Tim Goedeker, senior regulatory, sustainability, and technical advisor for TRICORD Consulting — and a long-standing member and supporter of the Valve World Americas Expo & Conference!Tune in to learn about Tim's journey through the industry, what's in store for attendees during Valve World Americas Expo & Conference 2023 this June, some of the event's key themes and takeaways, and more! Valve World Americas Expo & Conference 2023 will take place June 7-8 in Houston. Learn more at
HVACR and plumbing marketer Ryan Kiscaden joins the podcast to discuss his first children's book in the NEXT UP TRADES Series, "The Water Came To A Stop." Tune in to learn about the inspiration for the book, Ryan's writing process, his thoughts on the labor shortage, and more! About Ryan: Ryan holds a Bachelor of Arts degree in business administration and an MBA from Elizabethtown College. He lives outside of Philadelphia with his wife and two young sons. In 2020, he published a book available on  His experiences include working for an HVACR and plumbing wholesaler, running a non-profit focused on recycling thermostats and major plumbing equipment and plumbing category manufacturers. More information on his professional background is available on LinkedIn and 
The Wholesaler Editor Ruth Mitchell sits down with Matco-Norca team members Dan Hunt, Melissa Hunt, and Eric Berglund to discuss the company’s milestone anniversary! Tune in to learn all about their history with Matco-Norca, the company's culture of empowerment, and how it lives up to its motto: Always growing, always changing, always something new. About the Company: Matco-Norca is one of the largest independent sourcing companies marketing its own branded fittings, pipe nipples, valves, plumbing specialties and PVF products for use in residential, commercial and industrial applications. Located in Brewster, N.Y., the company serves wholesale distributor customers across the United States.
Franklin Electric Business Unit Trainer Jeremiah Brodie joins us to discuss how he joined the PHCP industry, Little Giant's "Train the Trainer" philosophy, and the company's current training opportunities — including the FranklinTECH virtual learning platform and mobile training facilities.Little Giant produces pumping solutions for HVAC contractors and plumbing professionals. Learn more about the Franklin Electric brand at
Did you know? The core product that Little Giant still offers today was originally conceived in 1926 when plumber R.M. "Doc" Wolfe had an issue with the currently available pumps failing at a frustrating rate. As the company celebrates its 80th anniversary, Little Giant’s Rob McConnell joins PHC News Editor Steve Smith to discuss this fascinating history and how the company's products have evolved over time. Plus — hear the latest developments on Little Giant’s newest products and find out everything new and exciting in store for the company’s milestone year! 
In 2020, when COVID-19 changed  everything, we reached out to Jack McDonald, president and CEO of Matco-Norca,  to discuss the economy, our industry’s  business climate — and above all — safety to customers, employees and the community. So much has happened since last year, and we wanted to know what the horizon looks like now for the supplier of globally sourced, code-compliant plumbing and PVF products.  Tune in to find out what we learned! 
Ripley PR CEO Heather Ripley shares public relations advice for home service businesses and discusses her new book, "Next Level Now: PR Secrets to Drive Explosive Growth for your Home Service Business."
Interplay Learning CEO Doug Donovan joins us to discuss how his company is helping to prepare the next generation of skilled tradespeople with online and virtual reality training for the HVAC, plumbing, electrical, solar and facilities maintenance workforce. 
Tune in to our interview with Troy Locke, manager of technical training and technical support at Viega, to get the scoop on Viega’s two new press tools: the Pressgun 6 and Pressgun Picco 6. Plus, you’ll learn all about the benefits of press technology, the current state of the press fitting market in the U.S., the training opportunities the company has in store for 2021, and more. 
PHC News Editor Steve Smith and Milwaukee Tool Group President Steve Richman discuss how the company started to develop solutions for plumbing and heating contractors and the ways it continues to meet its philosophy of “Disruptive Innovation.” Plus, tune in to learn about some of the company’s new products, what’s in store for the year ahead, and more! Richman was appointed group president of Milwaukee Tool in January 2007 and is responsible for Milwaukee's Power Tool, Hand Tool, Accessory, Empire Level, and Imperial Blade divisions. As such, he oversees Global Product Development, Manufacturing and Operations for each division, as well as Milwaukee Sales in North and South America.  He has over 25 years of experience in the management of industrial, electrical, plumbing, and retail distribution channels. He has held key management positions with BLACK & DECKER, and MURRAY, served as president of SKIL and BOSCH Power Tools, and served as president and CEO of Werner Co.  Richman contributes an extensive knowledge of manufacturing, product development, sales, and marketing.  He holds a bachelor's degree from UCLA.
PHC News Editor Steve Smith is joined by Cathy Ahern, director of facilities and grounds at Finger Lakes Community College (FLCC), and Eric Morrow, product manager, micro-combined heat and power products. The trio discuss Lochinvar's Micro CHP XRGI25 and why FLCC chose to integrate the combined heat and power system into a new KNIGHT boiler system. 
PHC News Editor Steve Smith discusses the benefits of hydronic heating with Lochinvar product managers Dan Rettig and Robert Wiseman.  Tune in to learn all about the latest residential and commercial trends, tips and tricks for installers, how to convey the advantages of hydronic heating to both homeowners and commercial property owners, and the new and updated Lochinvar products to look out for in 2021 —  including the CREST condensing boiler, Power-Fin boiler,  KNIGHT XL commercial boiler, and Noble combi boiler. 
National Kitchen & Bath Association (NKBA) CEO Bill Darcy joins The Wholesaler Editor Ruth Mitchell to discuss the innovations that have enhanced brick-and-mortar showrooms during the COVID-19 pandemic, the results of the latest Kitchen & Bath Market Index (KBMI), and the 2021 kitchen and bath trends to watch for. Plus  — discover how the association is addressing the skilled labor shortage and keeping its members engaged, as well as what's in store for the Kitchen & Bath Industry Show (KBIS) Virtual 2021! 
We sit down with Chris Carrier, director of marketing, Americas for Reliance Worldwide Corp. (RWC) to discuss how the company is raising awareness for trade careers through its SharkBite and HoldRite brands, including its recent "Jumpstart a Plumbing Career" video that was released during Careers in Construction Month. Video Link:
Anja Smith, managing partner of All Clear Plumbing, shares her experiences working with family, how her plumbing company made it through the early days of  COVID-19, and why her business decided to build both its own flate rate price book and apprenticeship program! 
PHC News Editor Steve Smith and McKinstry's Larry Mayotte discuss the do's and don'ts of safely reopening commercial buildings and how the process continues to evolve. 
PHC News Editor Steve Smith discusses the importance of workforce development initiatives with Carl Pinto Jr., senior director of marketing communications, Bradford White Corp., as well as the state of industry trade shows and what the company is doing to strengthen customer relationships now that we're more than six months into the COVID-19 pandemic. 
Chicago Tube and Iron Co. has been in The Wholesaler's Top Distributor listing for many years. Dr. Donald McNeeley discusses the company's 100-plus years of accomplishments, roadblocks, learning blocks and reflective moments in the seventh episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!
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