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That Digital Show

That Digital Show

Author: Google Cloud

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That Digital Show is a weekly business podcast presented by Google Cloud on innovation and growing value in a digital world. The show combines interviews with global experts and open conversations with industry leaders to share digital strategies and techniques that leverage cloud and application platforms to help organizations reach business outcomes faster and meet the continuously changing demands of consumers. For more information, find us online at ThatDigitalShow.com and throughout social media @ThatDigitalShow.
21 Episodes
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In today’s world, it is more critical than ever for enterprises to ensure that their systems and services are as adaptable and profitable as possible. As the data economy begins to grow, what has become apparent is that APIs are key to build new business models, innovate their digital strategies, and grow partnerships. As companies begin to invest more heavily in their data, the question remains: how do companies actually drive revenue using APIs? In this episode, we are joined by APM Terminals a 20+ year old international marine terminal business managing key shipping data all over the world. We chat with David Francis, Head of Digital Products, and Paul Dunn, API Product Manager from APM Terminals to learn how companies can build new business models and grow revenue directly through the productization and monetization of data and APIs.
Business begins with value creation and leading companies prioritize transformation with their customers, partners and employees to generate value. In this episode, Eric Ranta shares with us four dimensions of value creation, and we discuss how organizations can develop perpetual business value through digital strategies that start with the enterprise’s culture and are fueled by their Cloud and IT investments.
For enterprises, the phrase digital transformation has become synonymous with a desire for change. And although at times the term is overused, in most cases it's fairly easy for the enterprise to say what they want to transform. What is more challenging for them to explain, is why. Lafayette Howell, Head of Cloud Value Advisory from Google Cloud joins the show this week to break down how enterprises tackle complex digital challenges, and why it is critical to understand customer needs to reduce value gaps with your investments in the cloud.
Happy Birthday Apigee

Happy Birthday Apigee

2021-02-1627:00

APIs are the backbone of digital transformation, and drive organizations to navigate today’s challenging landscape. In this episode we reflect on the past 10 years of Apigee's growth and success helping enterprises transform, and we predict what the next 10 years will look like for API management. Happy Birthday Apigee, and welcome to the next generation of APIs.
Institutions of higher education are now under pressure both from technological and safety/security changes due to the pandemic. Remote learning is creating new challenges across provisioning online content, modernizing the student online experience and tracking student success through analytics and artificial intelligence. Today’s students are well-versed technologically and they expect high-end experiences at the universities they attend. In this episode we explore why it is essential that university IT departments develop solutions for their students, faculty, and administrators as demands grow and campuses digitally evolve.
In 2020, virtually all industries, from retail and manufacturing to finance and hospitality, shifted how they do business. The uniting trait across all of them? A sharpened, more urgent focus on digital maturity. In fact, according to our new report, 75% of companies continued focusing on their digital transformation initiatives, despite all the disruptions, and almost two-thirds of those companies actually increased their investments and efforts. The State of API Economy 2021 report explains why APIs are central to organizations’ needs and digital transformation efforts. This report is based on Google Cloud’s Apigee API Management Platform usage data, customer case studies, and analysis of several third-party surveys conducted with technology leaders from enterprises with 1,500 or more employees, across the United States, United Kingdom, Germany, France, South Korea, Indonesia, Australia, and New Zealand.
Healthcare is a rapidly evolving industry. There is an urgent need to bridge gaps and connect multiple data sources, transactions, data owners and data users to improve all parts of the heathcare system. APIs within an ecosystem help organizations take a patient-centered, outside-in approach towards development and productization of health services. In this episode, we are joined by a panel of experts to discuss how heathcare organizations can use APIs to build ecosystems and marketplaces that improve patient experiences while reducing the total cost to build new services.
APIs are everywhere. They are a differentiator and competitive advantage for several companies and are essential for creating innovative business models, building connected experiences, and meeting the expectations of digital consumers. Unfortunately, many business leaders typically discount APIs as part of their middleware, and too often are not considered an asset for generating business value. Strong businesses link every decision back to improving their value propositions, and APIs deliver the most value when designed from the outside-in. In this episode, we'll take a look at how APIs are not only helping organizations combine functionality into new digital experiences, but are also delivering huge value when served as an interface between a company and people.
The Citizen Developer

The Citizen Developer

2020-10-0626:40

Previously, workplace software and applications were exclusively built by expert coders on tools that took years to master. No-code development challenges this paradigm by lowering the barriers of entry to application development and laying the groundwork for the inevitable surge in citizen development. What is citizen development? Gartner defines citizen developers as employees who create 'new business applications for consumption by others using development and runtime environments sanctioned by corporate IT.' In this episode we'll take a look at how workplace innovators can build applications that help businesses save time, lower costs, reduce IT backlogs and solve long neglected problems.
If there’s one thing the healthcare and life sciences field isn’t lacking, it’s data. What it could use more of, though, are easy-to-use and cost-effective ways to analyze, and make sense—and use—of it all. In this episode we are joined by Google Cloud's Carol Crowe - Healthcare lead for API Programs, and a panel of experts to take a look at the three key pillars the healthcare industry is leveraging to help organizations enable data interoperability and provide value based care.
APIs power the digital marketing channels and the applications we use today. They are a window to your company’s digital assets, exposing them so that developers and partners can build mobile apps and become an extension of your innovation engine. APIs are the technology that brings the CIO and the CMO together. In this episode, we are joined by Eve Psalti, Head of Strategic Platforms and Google Cloud, and Kellyn Christmas, Global Auto Retail Lead at Google, to discuss how APIs are being used for marketing and transforming the automotive industry.
Delivering delightful experiences with personalized content is not an option for companies in the media and entertainment industry — it’s a mandate. Customer growth and retention are increasingly determined by two things: 1) maintaining a constant flow of compelling content, and 2) the ability to seamlessly deliver that content across a wide range of consumer devices. In this episode, we are joined by Joe Barker, API Digital Strategy Lead for Google Cloud, and John Peters, Media and Entertainment Lead at Accenture, to discuss these items as we look towards the digital future of movies, television and gaming.
To drive modernization and innovation, enterprises are increasingly adopting API-first approaches to connecting services across hybrid and multi-cloud environments. APIs and Clouds are everywhere today and hybrid API management gives you the flexibility to deploy your API runtimes anywhere that meets your business needs. In this episode, we are joined by Parna Bhattacharya, Head of Customer Success in APAC and Bala Kasiviswanathan, Director of Product Management, to discuss how enterprises are increasingly adopting an API-First strategy that connects services across hybrid and multi-cloud environments to help develop consumer experiences faster.
APIs are meant to enable transactional business activity without prior restraint, and they are major tools for innovation and experimentation. APIs save businesses money and provide new levels of business agility through reusability and consistency. These very characteristics ultimately make the task of governance easier. This should come as welcome news to those in charge of governance and compliance who are concerned with the proliferation of partners, apps, and devices common in today’s enterprise. In this episode, the show welcomes Rob Parker-Cole and Andy Withers, Digital Transformation Leads from Google London, to discuss how enterprises can reach market faster through API governance.
In our digital-first world, companies require immediate access to cost-effective, customizable apps. Throwing vast amounts of resources into custom software production doesn’t always yield positive results. As an alternative option, many companies are embracing no-code development, a methodology that enables software creation that does not require coding. No-code development fuels lean projects with faster times to market, improved productivity, and tremendous cost savings. In this episode, Praveen Seshadri from AppSheet and Vikas Anand, Head of Product Management for No-Code at Google Cloud share how a no-code platform can help organizations enable innovation everywhere.
Healthcare providers' access to real-time, unified healthcare data is critical—and every second matters. As the industry is pushed to its limits in light of COVID-19, the need for increased data interoperability is more important than ever. In the last few months, the industry has laid the foundation for progress with final rules issued by CMS and ONC, implementing key provisions of the 21st Century Cures Act. Today, healthcare organizations are in dire need of easy-to-use technology that supports health information exchange. In this episode we are joined by Google Cloud's Carol Crowe - Healthcare lead for API Programs, Dharmesh Patel - Healthcare Solutions Manager, and Andy Crowne - Product Lead for Health Plan Data Interoperability, to discuss how the healthcare industry is navigating these changes, and how patients will soon benefit from new digital services.
API consumption metrics help enterprises align their workforces around digital best practices, understand changing user behavior, derive actionable intelligence, and drive business results. Because APIs are at the heart of digital business interactions, enterprises should embrace metrics rooted in API consumption patterns. Traditional enterprise ROI metrics assume certain conditions—e.g., long payback periods and predictable patterns around transaction volume and pricing strength. Digital business operates under different conditions, such as shorter opportunity windows and more fragmented customer segments, that require different metrics. In this episode, Google Cloud's Chris Vogel sits down with value advisors Warren Chuei and Alicia Paterson to discuss how to start tracking key performance indicators for APIs and the strategies businesses need to be aware of to grow business value.
Global digital transformation consultant Alicia Paterson joins the show today to discuss one of the largest areas companies miss in executing their digital vision. In this episode we look at the key roles your organization needs to build a successful API program, and how the API Product Owner helps your business understand customer demands, promotes an outside-in perspective, and navigates your continuously shifting market landscape. Who builds products for your organization today? Do you know the real expectations your customers have? How do you escape the API integration mindset? Listen to this episode to learn how your business and technology teams can come together to make the shift that unlocks the full power of your company's digital vision.
Worldwide, businesses are adapting to the new market conditions by transforming their current operating models to meet consumer demands and improve productivity, all while still focusing on achieving growth. In this new era, taking an outside-in approach to digital business ecosystems can help organizations harness their existing resources and relationships to drive new innovations and efficiency. In this episode, Chris Hood chats with Joe Barker and Michael Endler about the key strategies businesses must leverage to build vast digital ecosystems.
Businesses often struggle with breaking out of the mindset that APIs are solely meant for integrations. In this episode, Chris Hood chats with Raymond Peng, a Global Value Advisor at Google Cloud, to understand how businesses can leverage APIs to improve efficiencies, increase revenue, and navigate changing market demands.
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