Recruitment in the modern world

Anthony Haynes writes: My impression from attending Recruitment Expo a couple of weeks ago was that a couple of themes were dominating discussion - one was technology, especially AI, and the other was diversity, equality, and inclusion (DEI).When it comes to the latter, we think there's a premium on discussion that is rooted in experience and deals with specifics. In this episode, our returning guest - Dawn Pike of New Dawn Consulting - absolutely fits the bill.Here Dawn reflects on her experience, especially of introducing a DEI policy at International House London . with a focus on aspects of recruitment. Dawn helpfully distils the learning points that might prove applicable in other contexts.LinksThe website for Dawn's company, New Dawn HR is here: https://www.newdawnhrconsultancy.com/.International House London may be found here: https://www.ihlondon.com/.Further listeningIf you enjoyed listening to this episode, you might find the following of particular interest:How to improve talent acquisition, with Afrah Qassim of Savera UKHow employers are failing to hire - and what to do about itFinally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: So, you've completed the selection process and offered the job to your favoured candidate: how does the journey progress from there? This episode focuses on two key, inter-locking, processes: onboarding and induction. To guide us through the journey, we interview expert HR consultant Dawn Pike of New Dawn PR (logo featured here). With the help of a positive case study - appointing a senior role at Dawn's previous employer, International House London.Our conversation covers the key do and don'ts - in particular, what all-too-common pitfalls to avoid and what reciprocal behaviours (of employer and recruit) help people to hit the ground running. LinksThe website for Dawn's company, New Dawn HR is here: https://www.newdawnhrconsultancy.com/.International House London may be found here: https://www.ihlondon.com/.Further listeningIf you enjoyed listening to this episode, you might find the following of particular interest:How to on-board recruitsHow to provide great induction for recruitsFinally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: Our work at FJ Wilson Talent Services is concerned with social media in two ways. The first (perhaps more minor way) concerns our own use of social media; the second concerns our stakeholders'.In this episode, we reflect on the characteristics of effective use of social media. In particular, we consider:the significance of opportunity cost and the need for disciplinewhich metrics matterthe need to move beyond treating social media purely as push mediaFurther listeningIf you enjoyed listening to this episode, you might enjoy the following episodes:Writing effective emailsReviewing your websiteFinally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.Our series, How Talent Acquisition Works, is designed to contribute to the development of such empathy.We explore the work of an agency by exploring in turn each of the roles involved.In addition to the client-facing and candidate-facing roles, we include in the series the contribution of ancillary roles.In this episode, the seventh interview in the series, we introduce Bart Hallmark. Bart h typically contributes to our work through his digital communication skills - in particular, by hosting our webinars and editing our podcast episodes. Bart discusses in particular what she has noticed as distinctive about work in the talent sector.Further listeningIf you enjoyed listening to this episode, you might enjoy the following episodes:The Account Manager roleThe Resourcing Partner roleThe Researcher RoleThe Administrator RoleThe Managing Director's role, with Fiona WilsonThe Comms RoleThe interviewer and media roleFinally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.Finally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.Our series, How Talent Acquisition Works, is designed to contribute to the development of such empathy.We explore the work of an agency by exploring in turn each of the roles involved. In addition to the client-facing and candidate-facing roles, we include in the series the contribution of ancillary roles. In this episode, the sixth interview in the series, we introduce Sherah Beckley: Sherah typically contributes to our work through her expertise as an interviewer, but in this episode the roles are reversed as Sherah takes the interviewee's chair. Sherah discusses in particular what she has noticed as distinctive about the work in the talent sector.Further listeningIf you enjoyed listening to this episode, you might enjoy the following episodes:The Account Manager roleThe Resourcing Partner roleThe Researcher RoleThe Administrator RoleThe Managing Director's roleFinally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.Our series, How Talent Acquisition Works, is designed to contribute to the development of such empathy.In the previous interviews, we've focused on one role at a time. Now, in this interview with FJWTS's Managing Director, Fiona Wilson, we step back to provide an overview.We explore what's involved in positioning and running an agency and what's distinctive about FJWTS.Further listeningIf you enjoyed listening to this episode, you might enjoy the following episodes:The Account Manager roleThe Resourcing Partner roleThe Researcher RoleThe Administrator RoleThe Comms RoleCreditsSound production: Bart HallmarkMusic: Harry Chalmers Finally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.Our series, How Talent Acquisition Works, is designed to contribute to the development of such empathy.Here, in the fifth interview in the series, I'm interviewed by Sherah Beckley about the role of Communications Director. We discuss the purpose of the role, the work it entails - and what we don't do.Further listeningif you enjoyed listening to this episode, you might enjoy the following episodes:The Account Manager roleThe Resourcing Partner roleThe Researcher RoleThe Administrator RoleCreditsSound production: Bart HallmarkMusic: Harry Chalmers Finally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.Our series, How Talent Acquisition Works, is designed to contribute to the development of such empathy.Here, in the fourth interview in the series, we interview Josh Turner , about the role of Administrator. Everyone knows roughly what an 'administrator' is - but what exactly does it involve specifically in the context of talent acquisition?Josh explains the purpose of the role, the work it entails, and how to liaise with stakeholders (employers and candidates) effectively.Further listeningif you enjoyed listening to this episode, you might enjoy the following episodes:The Account Manager roleThe Resourcing Partner roleThe Researcher RoleCreditsSound production: Bart HallmarkMusic: Harry Chalmers Finally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.Our series, How Talent Acquisition Works, is designed to contribute to the development of such empathy.Here, in the third interview in the series, we ask our in-house experts, Lina Beynar and Olga Lupu, about the role of Researcher.Olga and Lina explore the purpose of the role, the work it entails, and how to liaise with stakeholders (employers and candidates) effectively.Further listeningif you enjoyed listening to this episode, you might enjoy the following episodes:The Account Manager roleThe Resourcing Partner roleCreditsSound production: Bart HallmarkMusic: Harry Chalmers Finally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.This series, How Talent Acquisition Work, is designed to contribute to the development of such empathy.In this, the second interview in the series, we ask  Maria McNiven about the role of Resourcing Partner.Maria explains the purpose of the role, the work it entails, and how to liaise with stakeholders (employers and candidates) effectively.Further listeningif you enjoyed listening to this episode, you might enjoy the following episodes:How talent acquisition works: the Account Manager role What does effective talent acquisition look like?How to improve recruitment practices: interview with Afrah Qassim of Savera UKCreditsSound production: Bart HallmarkMusic: Harry Chalmers Finally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.This series, How Talent Acquisition Work, is designed to contribute to the development of such empathy.In this, the first interview in our series, we ask  Andrea Montgomery about the role of Account Manager. Andrea explores the purpose of the role, the work it entails, and how to liaise with stakeholders (employers and candidates) effectively.Further listeningif you enjoyed listening to this episode, you might enjoy the following episodes:What does effective talent acquisition look like?How to improve recruitment practices: interview with Afrah Qassim of Savera UKCreditsSound production: Bart HallmarkMusic: Harry Chalmers Finally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.In particular, it really helps when employers and individuals (job-seekers, candidates) are given a window into how an agency works - and what factors make successful fulfilment of a job brief.This new series, How talent agencies work', is designed to contribute to the development of such empathy.Through a series of interviews, the series explores each of the roles involved in talent acquisition and then provides an overview of agency development.This first episode briefly introduces the series.Further listeningif you enjoyed listening to this episode, you might enjoy the following episodes:What does effective talent acquisition look like?How employers are failing to hireHow to improve recruitment practices: interview with Afrah Qassim of Savera UKCreditsSound production: Bart HallmarkMusic: Harry Chalmers Finally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: Hearing how organizations have worked to improve their recruitment practices can be both fascinating and instructive. Savera UK is a leading charity working to end ‘honour’-based abuse (HBA) and other culturally specific abuse and harmful practices in the UK. It campaigns to eliminate all such practices for good, while also providing life-saving direct intervention services to survivors and those at risk.In this episode, Afrah Qassim (Savera UK's Founder & CEO, pictured) explains the challenges of recruiting successfully to a small team. She tells the story of how the organisation has changed its processes in order to attract a field of candidates that is larger, more appropriate, and better informed.Links Savera UK's website is here: https://www.saverauk.co.uk/.Further listeningif you enjoyed listening to this episode, you might enjoy the following episodes:Improving the recruitment process: the effect of reflective practice and action learningWhat does quality talent management look like? Good practice and effective communicationsCreditsSound production: Bart HallmarkMusic: Harry ChalmersFinally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes (pictured) writes: As part of our work with clients and prospective clients, we study employers' websites carefully. One clear conclusion: the quality and user-friendliness of employers' websites varies hugely!In this episode we outline some straightforward criteria that non-technical staff can use to assess their organisation's websites. They concern:provision for a various stakeholdersnavigabilityaestheticsLinks and referencesWebsites cited in this episode as examples of good practice:First Intuition: https://www.firstintuition.co.uk/Royal College of Paediatrics and Child Health (RCPCH): https://www.rcpch.ac.uk/Royal College of Anaesthetists (RCOA): https://www.rcoa.ac.uk/Further listeningif you enjoyed listening to this episode, you might enjoy the following episodes:Stakeholder managementThe business contextCreditsSound production: Bart HallmarkMusic: Harry ChalmersFinally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: If you find that meetings don't make an undue demand on your time and that the meetings you attend are invariably engaging and productive, you don't need to listen to this episode.If, on the other hand, you live on planet earth, this episode might help to reduce your blood pressure.In this episode we're delighted to feature the meetings guru, Dr Carrie Goucher, (pictured), founder of FewerFasterBolder:  https://www.fewerfasterbolder.com/.Carrie is motivated by a conviction that meetings can be improved. And she has the expertise - concerning both the operation of meetings themselves and their organisational contexts - to provide practical, constructive proposals.ReferenceCarrie's doctoral thesis (2021) is entitled Designing Meetings Systemically: Towards a deeper, more holistic understanding of how meetings work. It's available to download here: (Doctoral thesis). https://doi.org/10.17863/CAM.75625.Further listeningIf you enjoyed this episode, you might like the the following:Networking: the how and whyWriting effective emailsFinally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: In a previous episode, we reviewed a business podcast that made a big impression on us - Drew McLellan's Build a Better Agency. We mentioned that we liked the thinking on business development ('bizdev'), particularly the ideas explained in Drew's interview with Dan Englander.Here we explain how we used the ideas from Build  a better agency to transform our approach to bizdev at FJ Wilson Talent Services. The topics we cover include (a) team structure and roles, (b) time allocation, (c) processes, (d) the harnessing of team members' talents, and (e) the development of commercial acumen throughout the organisation. Further listeningif you enjoyed listening to this episode, you might enjoy the following episodes:Build a better agency: a management resource that produces resultsProviding a talent acquisition service: beyond the traditional modelCreditsSound production: Bart HallmarkMusic: Harry ChalmersFinally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

How are talent services organised - and, crucially, what does that mean for clients, i.e. the employers and hiring managers using agencies?In this episode, we look below the bonnet of talent acquisition. We examine two models: a traditional (linear) model and a modified model.The latter is refined to provide benefits in terms of contingency and flexibility.The episode comprises an interview by Sherah Beckley with Fiona Wilson and Anthony Haynes.Further listeningif you enjoyed listening to this episode, you might enjoy the following episodes:What does effective talent acquisition look like?How employers are failing to hireCreditsSound production: Bart HallmarkMusic: Harry ChalmersFinally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: Frankly. when it comes to recruiting staff, many organisations use the same process over and over (seemingly regardless of how successful or otherwise it proves).But supposing you don't do that? Supposing, instead, you engage in reflective practice and action learning - how would that go.In this episode, our Managing Director - Fiona Wilson - Sherah Beckley, and I discuss FJ Wilson Talent Services's approach to recruiting the company's own staff.We reflect on:imperfections that we identified in our processesthe changes we introducedthe effects that the changes had and the benefits that resulted.Further listeningif you enjoyed listening to this episode, you might enjoy the following episodes:What does effective talent acquisition look like?How employers are failing to hireCreditsSound production: Bart HallmarkMusic: Harry ChalmersFinally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: Any literate person knows how to write an email. But writing effective emails is another matter.The frequency of complaints about people not reading emails, or not understanding them, or not responding properly suggests that there's scope for development!In this episode, Sherah Beckley and I discuss ways to write emails more effectively. In particular, we identify six key, practical, decisions to inform the writing of emails.Further listeningIf you enjoyed this episode, you might like:Presenting yourself: 'self-branding'How to give a presentationCreditsThanks to Bart Hallmark for the production and Harry Chalmers for the music.Finally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.

Anthony Haynes writes: The purpose of this episode is simply review what we consider to be an outstanding business resource, namely the Build a Better Agency podcast, presented by Drew McLellan and published by Agency Management Institute.FJ Wilson's Managing Director, Fiona Wilson, and I have followed the podcast for some years now and have consistently found it stimulating. Better still, as we'll explain in some detail in subsequent episodes, we've found the resource of practical use, providing ideas that we've used to improve our margin.LinkBuild a better agency (AMI)Further listeningWe hope you enjoy listening to this episode. If so, you might find the following episode also of particular interest: The business context: why it matters to employers and what to do about it.CreditsThanks to Bart Hallmark for the production and Harry Chalmers for the music.Finally, what we doFJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals. We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.To find out more about our services and to contact us, visit our website fjwilson.com.