Elevate.Together.Podcast.

From a 5-day to a 24-hour turnaroundThe Impact Podcast features Dan Coll, Senior Associate General Counsel and Caleb Bendix, Deputy General Counsel at Jabil. Our podcast host is Steve Harmon, COO and General Counsel of Elevate. Listen in as our guests outline two examples of implementing change within Jabil. The first features a procurement centre of excellence and support model about efficiency, including intake, triage, playbook support, and staffing. The second features the build-out of a fully automated NDA process.01:00 Introduction to Dan and Caleb.02:36 Jabil’s Center of Excellence to support indirect and direct procurement.05:31 A perfect storm of a major acquisition - and launching the centre of excellence.09:03 Our colleagues aren’t sure which of the team is Jabil and who represents the LPO.11:39 The in-house team had been supporting 100% of the global NDAs, so we could immediately reduce this low-value add work to 25%.14:15 Jabil recently signed another SOW to support their commercial team, something they previously wouldn't have considered. 16:21 We look at automation to free up time to be strategic and work on projects that move top-line revenue and margin for the company.20:35 Legal operations journey is thinking about centres of excellence and things we can routinise.24:03 We've processed 8500 incident NDAs over the last three years with zero legal contact and zero variation from our standard template.29:35 Today, Jabil is ready for … the next template.

“You take no risks; you make no money.”This Elevate.Together.Podcast. Impact episode features the Chief Legal Officer of NetApp, Beth O'Callahan, and the podcast host, Steve Harmon, the COO and General Counsel of Elevate. Beth and Steve discuss implementing change, how change can motivate and challenge a team, and that success should be measured by looking at metrics and the organization's values to ensure qualitative priorities are not missed.[00:46] Beth shares her journey from litigation to corporate law and her current position.[02:48] Developing your knowledge of the business will help you support the legal needs of your colleagues.[04:47] One advantage of being in-house is you are closer to the business and the people conducting business.  Your role is translator or interpreter of that legal risk.[07:43] Part of leadership is assigning responsibility and a charter appropriate for an individual’s skillset and experience.[08:28] Contracts is required for first-year law students, but remedies is optional. If the remedy doesn't matter, does the breach?[10:55] NetApp needed to reorient the legal team to support a new area. They used legal outsourcing resources to help right-size their organisation to support new areas.[12:49] Engaging underrepresented groups regionally required working with outside counsel, to establish different goals, for each region of the business. 'Think globally, act locally.'[16:49] Some professionals raise their hand and say, "I want to go after this new thing.” As leaders, our role is to make people comfortable taking risks. [19:44] When implementing change there's a certain level of winging it. It's not all buttoned up and drawn out with rules and responsibilities.[23:22] The way to assess good versus poor legal performance is to understand how your clients are being measured.[27:39] Evaluate opportunities to push things to legal operations. As a general counsel, we must address resource allocation, and how much of our internal budget is allocated to tasks.  There's a finite number of resources and budget to allocate.[29:32] I could be your favorite lawyer if I agreed to everything you wanted.

Lawyers Spending More Time LawyeringThis impact episode podcast features Brett Durand, Legal Operations Director at Sempra, and our host for this podcast is Elevate’s COO and General Counsel, Steve Harmon. Brett and Steve discuss implementing positive change, featuring two projects at Sempra, implementing iManage, and adopting Elevate’s invoice review solution.00:55 Brett Durand from patent law to audits to legal tech and legal operations.01:44 Implementing change and iManage.03:17 The cloud has changed how we implement new solutions.  05:37 Ease of use has resulted in a tenfold increase in creating and saving content for greater accessibility, record retention, and risk mitigation.08:15. Don’t assume that people would see the benefit of technology platforms and naturally gravitate towards them.10:14 The choice between a phased-in approach or a big bang launch - migrating everyone over on a particular day. 14:29 Build a safety net with your current solution and take the time to assess your documents and reduce your data footprint. 16:47 Executing a well-thought-out communication plan and having an active champion network.18:57 Making invoice review easier for attorneys – by inserting a third party into the conversation.25:10 Internal initiatives like invoice review can create savings to fund the implementation of other programs.  “Invoice Review is about balance, and we’re pleased to offer attorney discretion to adjudicate and adjust the invoice.” 

From the Mailroom to the Boardroom, You Have To Connect With the HumansIn this Impact episode, Aarash Darroodi, Fender's General Counsel and Executive Vice President, and Elevate's COO and General Counsel, Steve Harmon, discuss implementing change, specifically the need to insist and engage to ensure inclusion and diversity within legal. The conversation continues with the discussion on legal professionals as business leaders and the recent appointment of legal leaders to executive business roles. The most compelling points in this podcast revolve around Aarash's personal story and its impact on his career.00:14 Aarash credits his life experience as key to successfully implementing change within Fender.07:45 Approaching change as a General Counsel, the incrementalist, and the revolutionary.10:00 In-house counsel are critical in ensuring fundamental positive change. 12:00 A differentiator between in-house and outside counsel is a greater expectation around business acumen.15:29 The legal department's role is to enable the business; to help the business design, build and sell its products in a legally appropriate way.19:52. The highest compliment a businessperson could pay to the lawyer is to say, "I want you here to talk about the business issues."24:18 Unlike twenty years ago, today a general counsel may become the business leader .

Using Data, Implementing Change, and Improving ProductivityThe Impact podcast you're about to hear features Senior Director and Head of Legal Operations at Twilio, Andy Krebs, and Steve Harmon, Elevate's COO and General Counsel. Steve, Andy, and Elevate CMO Nicole Giantonio discuss planning for and executing a strategy to establish Twilio as a highly efficient world-class law department.00:41 Andy shares comments on his career journey, including 21 years at Intel - from managing wafers to building a supplier diversity model and, ultimately, legal ops.  01:39 As the new leader of Twilio Legal Ops, Andy elaborates on tactical team priorities and strategy.04:08 Steve Harmon asks about the relative distribution between the things that make the legal department run better versus Twilio's focus to enable the business to make the business run better.06:20 Tracking basic foundational metrics, revenue per attorney, and working with internal legal leadership to understand the metrics they care about.  Using data to make decisions.11:06 Establishing a three-year plan, looking for short-term wins to get buy-in, then layering in and building out functions for longer-term impact.13:26 Using data to support change, improve productivity and improve job satisfaction.  15:45 Connecting Legal with Legal Operations, present a strategy and plan for getting there, and bring your colleagues into the discussion.17:05 A practical Legal Operations function creates a huge opportunity to make improvements.19:35 Some days, you're pulling your hair out, but that's part of it. If it were easy, everybody would do it.

How many contract templates is the correct number?This Impact Podcast features Mike Russell, the Head of Global Legal Operations for Expedia Group, and Steve Harmon, Elevate's COO and General Counsel. Mike and Steve discuss two change initiatives and the impacts of those changes. The first outlines the deconstruction and rebuilding of litigation processes for a large manufacturing organisation. The second involves the process review and automation of buy-side contracts at Expedia.01:01 Listen in as Mike Russell outlines his professional journey into Legal Operations and his role at Expedia. 01:40 Now, Steve Harmon elaborates on his background and path to Legal Operations. 03:28 We jump into one of our Impact experiences - reviewing, deconstructing, and rebuilding litigation processes, which resulted in measurable savings.06:00 We connected dedicated national trial counsel and discovery counsel within a legal ops-driven process to keep track of all the moving parts.07:40 There was a shift in work from the law firm side to the law company.08:01 While implementing tech is often the first step; our focus from the beginning was adoption and tracking.10:43 There were measurable savings, and the project provided a study on how an alternate service provider can add value and be an extension of the team.12:22 Our second impact experience was buy-side contracting at Expedia.13:29 Over nine months, we unwound our templates, contracts, playbooks, attorney knowledge, and contract manager procurement knowledge and developed workflows with the platform vendor and our implementation partner, Elevate.15:21 Realizing outsourcing makes sense.17:05 Routinising and documenting a process can substitute for a SOX control.18:14 People have enjoyed adopting the platform; they like interfacing with it.19:12 A reduction in cycle time resonates strongly with the business.20:01 We are surprised by the benefits of having a strong contracting policy that dictates the minimum contracting standard and minimum acceptable terms.21:38 Take advantage of the knowledge your partners bring, allow time for education..23:01 Get involved in peer networking, CLOC, and ILTA, the ACC link, legal operators; there's an opportunity to learn from your peers.

The Commute and the Hybrid Work ModelIn the second two-part podcast series, Director Paula Forbes talks with Daniel Hogan, an Engagement Manager in our flexible legal resourcing who leads our Asia pack initiatives from Australia. Paula and Daniel touch on trends they’re seeing today and what’s next in legal resourcing. [01:13] Work from home, return to the office, and hybrid work models – with office downsizing and talent preference – options and the hybrid work model *might* be here to stay.[03:35] The office is a training ground for early career individuals, offering a social network and a suitable workspace. Then there is the commute.[06:39] Many lawyers working overseas delayed their return to Australia as the borders opened, while lawyers locked down in Australia have gone overseas or are leaving.[08:29]  Rates have normalized in the last quarter of the year from the increases available post-lockdown as the battle for talent in Australia has turned to other factors besides rates.[10:58] We’re seeing more uncertainty in the market going into 2023, and there is a consideration that there’s a bit of risk within the interim market. Longer-term contracts of six or twelve months and temp-to-perm or interim-to-perm opportunities are appealing more.[13:20] The construction and energy industries remain strong and should continue due to the volume of investment in infrastructure, energy, and the switch to renewables.  There’s been a drop in the volume of M&A transactions and an increase in data privacy and cybersecurity investigations.[15:07] There is a direct correlation between how interested a person is in talking to you about a new opportunity and how flexible the business environment is.[17:07] Many organizations are coming up with creative solutions to differentiate. Considering who they are, how they want to present themselves, their brand and reputation are increasingly important because talent has a choice. 

Start Smart When It Comes to Your CLM ImplementationExecuting your CLM implementation smart is the topic of this lively podcast.  Listen in and hear how the CLM market has changed the world of corporate contracting.  Join two of the industry’s most knowledgeable resources, Bernadette Bulacan, Chief Evangelist at Icertis and Kami Paulsen, Managing Director at Elevate, for this conversation.01:25 Meet Bernadette and Kami.02:25 Legal ops teams cut their teeth on technology.  Today those learnings are being applied to CLM implementaitons.04:56 CLM presents a great opportunity to introduce legal technology across the enterprise.06:03 Big bang or a phased an enterprise CLM implementation,what's the best approach? 07:12 Best practice includes stage gates, iterating, starting with a smaller universe of agreements and creating a team of champions.08:50 Readiness includes ensuring your contract templates in order - and knowing where they are. 09:50 Starting with a process like NDAs provides the experience to be applied to more complex processes.11:20 The SOW process forces customers to look at Big Bang while starting small has the benefit of establishing and testing processes for a larger rollout.13:42 The Elevate and Icertis SmartStart offering is front end loaded with harmonization for customers that don't have time for harmonization.15:35 Once you harmonize the content developing workflows and KPIs are less daunting.17:02 Capturing information in an organized way pays dividends.21:12 Prioritization and understanding organizational drivers including consolidation, and turnaround can direct the implementation.24:47 CLMs fail when the clients say, “This is our process, we have to do it this way” - and we give them a faster way to implement their bad process26:31 Challenging process is imperative, you have to be ready to take a look at contracts, actual physical documents and the process and the people that are working. 27:03 Technology is not a magic bullet, build a team of champions, have playbooks, be okay with iteration.30:56 Programs like StartSmart and overall industry maturity have slowed the 3-year cycle of rip and replace.31:39 Was it a training issue, or was it a change in management? what we've seen in development in the last few years is incredible, and companies that may have 10 years ago, now with everything being in the Cloud, it's opened up this entire new world of integrations33:25 We are all moving very fast, if we take time in the beginning to slow down and look at the processes, where they're broken - before we take that leap of faith into CLM we'll benefit by having the ability to move much faster with information and data that's reliable. 

Don’t Panic and Take a Deep Breath.An Expert series podcast, this episode covers data breaches from three angles – legal, technology, and services.  Our host for this podcast is James Manari, a Vice President at Elevate, and our three industry experts introduce themselves at the beginning of the podcast.    [00:47] Meet our guests: Melissa Ventrone, the Business Unit Leader for the Privacy and Cybersecurity team at Clark Hill; Adi Elliott, is the COO at Canopy Software; and Megan Silverman, is a Director in Elevate's Incident Response Practice.[03:43] The evolution of incident response and where the industry is today. [04:53] There is a consumer expectation that if you hand your information over, a company will take the proper steps to protect it.[07:38] Laws are struggling to keep up with technology and change.[09:55] Lawmakers don’t necessarily understand the scope of what they're asking companies to do in response to these incidents. [13:56] Affected entities are surprised at the amount of data they have and what it contains. [17:05] Have a plan in place for what do we do when there is an incident, go on a data diet, understand where your information is, know your cyber insurance provider, know who your attorneys are going to be [21:34] While consumers are becoming desensitized to these incidents, legislation is continuing to drive tighter security controls, and regulations will continue to evolve.

Australia and Others Practicing More Flexibly.This Expert series podcast highlights two leaders from Elevate's flexible legal resourcing business, ElevateFlex. Elevate Director, Paula Forbes, talks with Dan Hogan, an ElevateFlex Engagement Manager, leading our Asia-Pac Initiatives for Australia. Paula and Dan touch on two unique years, trends they are seeing today, and what's next in legal resourcing.[00:47]   Extensive lockdowns have marred the Australian market for legal resourcing. [02:47]  Australia relies on resource movement in and out to refresh the knowledge and experience pool.[04:00] Talent in short supply becomes expensive.[06:09] Pay a competitive rate, make a decision quickly, condense the number of interviews to one, get the decision-makers on that call.[06:53] Talent wants an element of stability - longer contracts.[08:01] People are evaluating flexible work and how it works for them.[10:31] Work is underway on learning and development for junior lawyers working remotely.[12:24] Today’s location-independent jobs provide more opportunity.[13:47] The UK and the US legal talent is starting to move away from big law firms with big salaries.[15:47] Talent is heading back into the larger law offices, and there is a salary race to entice Talent into roles[18:12] One of the patterns that we started to see over 2021 was the movement of Talent even from permanent opportunities.[19:39] There is an increase in opportunities in cybersecurity, and the corporate M&A sector is red hot in Australia and beyond.

Creating a Simplified Customer ExperienceLate in 2021, Elevate was the first law company to be granted an Alternative Business Structure license in the US by the Arizona Supreme Court. This Expert podcast features Elevate's CEO Liam Brown, our General Counsel, Steve Harmon and the Co-founders and Partners in Elevate's law firm, Nicole Auerbach and Pat Lamb. Crispin Passmore hosts this podcast episode. Crispin has been a resource to Elevate, consulting on our SRA ABS license in the UK and our ABS in Arizona.[00:49] What is an ABS - and why did Elevate want one.[03:34] 80% of the work done in corporate law departments does not require a licensed lawyer[05:14] How did it work? Did Elevate face any challenges with the application process?[07:05] The ABS license allows us to better service our customers. We can seamlesslysolve a customer’s problem without any elaborate explanation.[11:36] The most successful lawyers in this model can see the solution from the customer's perspective; they value the multi-disciplinary approach.[14:17] The ABS license allows for properly integrating the restricted practice of law into our broader law company deliverables. [16:13] Today Elevate is an expert-led, technology-powered law company.[18:02]  As an ABS, is Elevate competing with the traditional law firms of our customers?[20:42] As law firms exit their ALSPs, their focus will be competing with other law firms and the Big Four for core advice of law business.[23:24] The emergence of ABS in the US is an important step; it's great for customers, it's great for lawyers, and it's excellent for those that innovate.Enjoy!

Get To the Point of Peak Value, Then Move OnPlease enjoy this Next Normal Leadership series episode featuring Elevate's Chairman and CEO, Liam Brown, talking with Senior Director, Associate General Counsel, Head of Legal Operations at Intel and the president of CLOC, Mike Haven. Liam and Mike discuss the different areas of life that require leadership, the value in followership, and balancing proactive strategic work with reactive tactical work.[00:44] Say hello to Mike Haven and hear how he’s balancing personal, team, company, and CLOC ecosystem leadership.[05:21] Eliminate time burning cycles that create marginal improvement.[07:58] Let’s attack legal waste, start by systematically asking what we should do differently.[11:04] Focus on your big goals, while completing small ones.[13:43] Yes, communication is key.[15:42] Legal operations is bringing corporate law departments and law firms to the table.[18:00] A tremendous amount of business success is based on the tools, methodologies, and information sharing.[20:07] Change is hard, be okay with less than perfection.[22:49] OKRs - Objectives and Key Results[24:37] Followership defined, learning important lessons from others.[26:09] The responsibility of professional leadership. People watch, listen, observe, and look at the results you achieve.Enjoy!

Elevate Is Running a Differentiated Race.With great pleasure, we share this podcast episode featuring members of the Elevate corporate management team and our functional leadership.  The topics covered stem from Elevate having completed ten years providing consulting, technology, and services in the legal industry, and the occasion of Elevate reaching $100M in revenue, which will occur in 2022.  What is enlightening about the voices you'll hear in this recording is the confidence built on their experience, success and the future of Elevate and the fast-growing legal services business.Programming Note: Each of our nine participants will introduce themselves at the beginning of the recording while answering our first question, what two words Our CMO and host for this podcast, Nicole Giantonio, will announce each speaker during the recording to aid the listener.[00:41] When you look at Elevate and our work today, what are two words that describe our contribution to the legal market?Stephen Allen: Stephen is Elevate's Vice President of Get Shit Done based in the UK. Stephen describes Elevate as collaborative and empowering.Joyce Thorne: Joyce is Elevate's Vice President of People, and I'm in Michigan in the US. Her words describing Elevate are collaborative and supportive.John Croft: John is the President of Elevate and is in London. His two words are law company.Steve Harmon: Steve is in Park City, Utah. He is the General Counsel and Vice President of Global Services. He describes Elevate as an ecosystem that supports integration.Sharath Beedu: Sharath is based out of San Francisco, California, and is the Vice President and General Manager of the Product Business at Elevate. Sharath's two words are bold and collaborative.Myriam Schmell: Is the Vice President of Global Sales and is out of the East Coast of the US. Her two words are audaciousness and fearlessness.Simon Heyrick: Simon is our CFO and is in Los Angeles, California, and his word is practical. We have practical solutions.Bud Phillips: Bud is in Virginia, United States, and is the CIO of Elevate. When he thinks of Elevate, the words he thinks of are mindful and grounded.Nicole Giantonio: Nicole is the Chief Marketing Officer here at Elevate. She lives in New York City, and her two words are transformative and smart.Liam Brown: Liam is the chairman and CEO of Elevate based in Los Angeles, California. His words are deliver differently.[05:27] Contracting with legal services companies and legal technology is not an alternative. It is the normal way of doing things.[08:01] Elevate is supporting the movement to recognise the value creators in the legal ecosystem are not limited to lawyers and barred legal professionals.[09:26] Expert-led technology-driven solutions provide predictability that allows the practice of law to become routinised, standardised, and another part of the delivery chain, the supply chain.[11:16] CFOs no longer exempt the legal department from managing their spending.[12:21] It is critical to provide the software scaffolding that allows our customers to work differently.[16:13] The problem with point solutions.  [20:12] Legal may be the last - but it's time, following the footsteps of HRO, BPO, ITO, and FSO.[22:33] Elevate is committed to running a differentiated race. *If you don't listen to anything else,...

Trying to Package Privilege This podcast episode features Elevate President John Croft talking with the CEO and founder of the 93% Club, Herbert Smith Freehills' associate, Sophie Pender. Sophie describes her background, education experience and the work of the 93% Club to clear a path for legal professionals from non-traditional socio-economic backgrounds. [00:43] A person's socio-economic background isn't immediately noticeable when you meet them. [06:27] The 93% Club is a nationwide student charity in the UK that supports state school students at university. Apply named, 93% of the UK population is educated at state schools. [08:05] For people from lower socio-economic backgrounds, realising people judge others based on their financial circumstances or upbringing is a shock. [10:04] In 2020, we went from having two 93% Club societies, Bristol and Durham, to just under 50 nationwide. It's now a fully established charity. [14:15] We're trying to have a conversation about this topic. We need to stop looking at people and valuing them based on their upbringing or how much money they have in the bank. [15:42] We're not going to change things overnight. While that happens, we want to equip students with the necessary skills to get top employer roles. [17:12] We work with big corporates with lots of resources and a real drought when it comes to diverse talent to put on skills sessions.. [18:16] We help our members make connections to further mentorship into sponsorship, but that's not all… [23:06] Have the life experience conversation. It can be uncomfortable, but it is important.

Rid Your Lawyers of Transactional Work - And Make Your Budget Go Further We’re pleased to share this Impact Podcast featuring an Elevate customer implementing transformative change. In this episode, Elevate Vice President Jake Hills talks with Strategic Resource Operations, Senior Manager GAT Legal Operations at Intel, Andy Krebs. Andy and Jake discuss ground-breaking legal cost savings initiatives at Intel.  ‘Everyone is concerned about offending their law firms by bringing up analytics. Intel has had the complete opposite experience; law firms are grateful for the feedback and thankful that you’re coming to them with helpful information.’ – Andy Krebs [00:40] Andy describes three changes Intel is making that are having an impact: Aligning legal ops horizontally across the legal department, reducing the number of outside counsel firms utilized and moving to a flexible outsourcing model. [03:02] The fundamental issue Intel is looking to solve is the unsustainable year over year increases.  [04:21] Data, and senior leadership support, helped drive compliance, including meeting Diversity Initiatives. [07:02] Intel started this journey with 300 plus outside law firms. Today they use under 140 and Outside Counsel spend is down over 10%. In LPO, they see, on average, almost 60% savings.  ‘We see phenomenal talent in this flexible workforce.’ – Andy Krebs [09:39] Longer-term changes include a retainer model, online technology for bidding on matters, greater examination of cost data, and predictive insights. [11:49] Intel is making bidding more efficient for firms. Quick, simple, in and out, not 15 rounds of presentations.   [14:45] The negotiation of rates and fee structures is centralized taking that off the attorney’s plate, which is huge in our effort to preserve our lawyer’s relationships. [18:14] What’s next for Intel? A centralized workspace, a dashboard, workflows for everything, and full support for data collection. 

A Race to the BottomWelcome to an Expert series podcast featuring our former colleague and head of our eDiscovery and document review business, John Reikes. John is now the CEO of High Impact, a studio which specializes in litigation-related graphics. On this podcast, John talks with eDiscovery leader Jeff Fehrman, Vice President at Reveal Brainspace.  Jeff and John discuss eDiscovery pricing, flipping the funnel on document review and partnership.[00:53]  John sets the stage for our conversation, noting a misalignment between how we pay for discovery services and how people value what they've received.[02:37] If we measure value in risk and people time, why price it by the gigabyte?[04:31] The number of hours an attorney spends on a matter does not align with the value they've brought to it.[06:29] Hosting gigabytes are not relevant to either party, so why are we using them?[08:13] Any additional ancillary value, whether artificial intelligence or applying translation, should be wrapped into one common price.[11:37] Charge per doc, that's plain and simple.[16:08] Can we expect success moving to a similar model on the data side of eDiscovery?[19:10] To charge or not to charge for hosting – it comes down to value.[23:20] AI drives automation and efficiency and can flip the pyramid – you get the documents you need and set aside the others.[27:02] Advice to buyers and sellers? Commit to a partnership.

Hours and Hours of Boredom Filled With Sheer Seconds of TerrorWelcome to a special edition of the Elevate.Together.Podcast. Inside the Engine Room, where we highlight the stories and people who help bring you Elevate's award-winning products and services.   Our host for this series is Dr. Daniel Katz, Vice President of Data Science and Innovation at Elevate.  His guest today is our Elevate colleague, Julian Cagadas. [00:50]   Let's meet Julian…[02:12]   Someone has to answer the red phone but rest assured it takes more than one person to 'push the button'.[04:45] A job at Accenture and law degree start to shape a different future for Julian.[08:51] Law with a focus on innovation, technology, and business[10:30] By aligning budgets, people, and technology, we apply process to the field of law.[11:49] Using AI and NLP, Natural Language Processing, to extract clauses and relevant data fields from legal documents[13:05] It's an exciting time to be in this area of the business of law. ENJOY!

A Legal Team Took on the Might of the Post OfficeThis Impact series podcast episode features Elevate's Vice President of Get Shit Done, Stephen Allen, talking with James Hartley, the National Head of Litigation and Disputes Advisory at Freeths.  Stephen and James review HUGE complex litigation that resulted in success for the Freeths team - on behalf of a significant group of claimants.  Elevate gets a mention for the AI, data analysis, and document management assistance we provided to accelerate the review of the vast amount of case evidence.[00:00] Let's jump in.  Stephen introduces James and the case at the centre of this podcast. [01:30] Landing the case.  Perhaps 'the case' of the century.[03:04] A significant investment of time - and the benefit of technology.[05:02] AI in the context of data analysis and document management, which was essential. [08:34] Freeths began to re-think how it does litigation.[12:00] Creating a more sophisticated approach to analyze litigation risk.[15:34] Clients don't want to pay for the process. They pay for expertise.Enjoy!

Technology, Process, Content and PeopleStephen Allen, Vice President of Get Shit Done at Elevate, had the pleasure of hosting a talk with Dr. Roger Strathausen and Elevate’s Rob Couch.   Dr. Roger Strathausen is a business consultant and acting Vice-Chair of the Supervisory Board of the Liquid Legal Institute, a non-profit association committed to promoting digitalisation in the legal industry.   Rob Couch is a managing director of Consulting, focused on the contracting and CLM practice at Elevate. Roger and Rob have put together a white paper Elevate is publishing around contract life cycle management trends, why contract, how to contract, and who owns the contract - a wide-ranging series of thought leadership.[01:15] The tenet of our white paper surrounds three points:   the evolution of contracting today, technology matters, and AI is the future.[04:40] There is an evolution of technology occurring within the contracting space.  AI is completely changing the rules related to contracting.[07:30] Contracting started as a handshake and then transitioned to the lawyers for good reasons - contracting and transactions became more complicated.[09:44]   Technology, templates, and a library of allowed deviations. [11:01]    Today CLM tools have AI is part of the original design, built into the technology use case.[15:16]    Balancing the technical possibility of what can be done with a compelling use case.  [18:04]    Smart Contracts have evolved because of AI.[19:19]    What should businesspeople who contract, and lawyers who support them, be doing now?Enjoy!

Constantly Loop and ImproveTracey Yurko is the Chief Legal Officer for Bridgewater Associates. Bridgewater is a global macro hedge front located in Westport, Connecticut, with 150 billion dollars of assets under management.[01:14] Tracey's role, leading the hedge fund legal department.[04:18] Her role has evolved over the last year.[06:57] ‘There's a whole bunch of work that needs to get done, we can't ignore it for loftier explorations.’[07:35]  Place value on innovation. Constantly loop and improve.[10:00]  Successful personas that have a curiosity mindset, connect with the business and operate digitally.[12:00]  We can configure everything like a machine.  If you have a good machine, you'll have consistent outcomes.[13:52] Lawyers getting to their highest and best use through technology.[16:24] Do you want a bunch of different hammers or a toolbox with different tools?[18:30] When it comes to diversity, demand more from your law firms.[20:06] Don't be afraid to ask for mentorship and to seek mentors out.[22:24] Leadership in tough times requires …