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Windermere Ask A Coach.

Author: Michael Fanning

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Windermere Coaching tackles your toughest real estate questions. Each episode will provide you with detailed answers and proven solutions to the biggest challenges facing realtors today. Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
79 Episodes
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In this Episode Michael shares 5 Habits from Mel Robbins on how to live a life based in Fulfillment. Many of us have happiness that comes and goes but few have a life where they are walking in their purpose. In this episode Michael will cover 5 habits that Mel Robbins says will allow you to find your fulfillment. If you would like to get more info on this topic, please visit the Growthday app to get started on a daily guided exercise on living your life more on purpose. https://www.growthday.com/?via=2a5j3 The 5 Habits. 1. Focus on your Foundation. 2. Appreciate your neighbors. 3. Water your own grass. 4. Find some expression of purpose outside of your house. 5. High 5 yourself in the mirror. Read the Book High 5 Habits by Mel Robbins.  --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
Stevi Fanning host of Ask A Coach podcast features Brandi Chambers as our guest. we're discussing an alarming topic, something that's so incredibly important for real estate professionals to be attuned to, and in my opinion, something that we're just not talking about enough. And that's realtor safety. It so today I'm actually really excited because I'm welcoming Brandi Chambers as our guest. She has worked in the real estate industry for 20 years and currently works out of the Windermere Kirkland office. She is such a bright light in this industry. Not only does she hold a number of designations, including certified residential specialist, negotiation expert, new home sales professional, and military relocation professional, she's also a ten time five star professional award winner and a 2023 five star legend featured in Fortune magazine. And this girl knows her stuff very obviously. But even bigger than that, one of my favorite things about her is her huge heart. And she works diligently in supporting local charities such as Saving Great Animals and the Meow Cat Rescue, and is also really passionate about raising awareness for Parkinson's disease. Having a mom who struggled with a disease for over ten years, and she posts a lot about her involvement with the Michael J. Fox foundation and the American Parkinson's Disease association as well. So, Brandi, thank you so much for being here. Realtor safety is extremely important and not talked about enough in the industry. Brandy Chambers has an inspiring story to tell about a scary situation she faced as a realtor. It's important for realtors to have safety protocols and emergency plans in place. (Brandi Chambers) Shares the story of being attacked by a man while working alone at a new construction site. After the attack, hired someone to accompany her to open houses for safety. Gives tips for realtor safety: trust your gut, be prepared to defend yourself, know your surroundings, limit personal info online. Have a safety buddy, get buyer/seller ID, meet at office first, don't chase leads that seem suspicious. Take a safety class, have an emergency plan, talk to your broker about additional safety measures. Takeaways: Trust your gut, be prepared (mace, weapon, etc), know your surroundings, limit personal info online. Happens more than we think, be aware it could happen to you. Share podcast and rate if you found value. Email for topics. --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
Michael Fanning welcomes Stevi Fanning to the Windermere Ask a Coach podcast. Stevi is a successful real estate agent and also coaches with us through Windermere Coaching. Michael asked Stevi if she would jump on the podcast with him and she said yes. Here are 12 key bullet points summarizing the content from the conversation between Michael Fanning and Stevi Fanning, about generating referrals in real estate: 1. Know your feeder markets - understand where people are migrating to and from using tools like the US Census Bureau and HowMoneyWalks.com. This helps direct your referral strategy. 2. Utilize social media - create content valuable for agents in your feeder markets to connect and build relationships. Follow and engage with them. 3. Get involved - connect through local, state and national real estate affiliations and boards. Great for meeting referral partners. 4. Attend real estate events and conferences - create strategies to connect with agents from feeder markets. Plan small events to further build relationships. 5. Have an engagement plan - maintain relationships with referral partners through newsletters, gifts, calls, emails, etc. to stay top of mind. 6. Set expectations - let clients know upfront you'll provide great service and ask for referrals. Makes it easier to ask later. 7. Tap their network - allow clients to bring guests to your events to meet their contacts. 8. Time it right - ask clients for referrals when they're happiest, like at closing. 9. Stay connected - newsletter, calls, gifts to remind clients you want referrals. 10. Be a connector - refer clients to people you know to build reciprocity. 11. Incentivize - gifts, dinner, experiences motivate people to send you referrals. 12. Perfect your process - an amazing client experience means more referrals. - A lot of real estate agents are nearing retirement and pushing their business elsewhere. Can we develop relationships with some of these agents to be able to handle their business while they're moving on to something else? Totally, absolutely. - Real estate related events and conferences are a gold mine of opportunity for referral business. Create a strategy on how to connect with people. Planning small events like happy hours and dinners and mixers. Only takes one referral from an event like that to pay for it. - Having an engagement plan is really important. A monthly newsletter that's specifically targeted to referral partners. This monthly newsletter keeps you top of mind. - Do you have a category in your CRM that says referral partners? I'm calling people in my referral partner database quarterly to say, hey, how's business? How's it going? Having an engagement plan is just as important as it is in your business. - 63% of buyers and sellers find their real estate agent through a referral from a friend, family or colleague. 85% of sellers said they would refer their agent to other people, but only 20% of them actually did. If you have more specific questions, feel free to reach out. Stevi Raff, Steviraff@gmail.com, www.windermerecoaching.com --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Joe Galindo talks to Catherine Weir. - Catherine Weir is originally from New Zealand and moved to the U.S. in 2004 to launch her real estate career in 2009. She currently works for Windermere in their Yarrow Bay office. - Catherine has about 1500 people in her database, with 150-200 being active clients she's worked with who are top referral sources. She stays in regular contact with videos, newsletters, and personal notes. - She sends monthly video market updates to her database via email/text. The videos are under 1-1.5 minutes long. She posts them on Facebook, Instagram, LinkedIn and YouTube. - Catherine gets a lot of positive reactions and engagement from the personal video messages she sends, even if people don't watch the full video. - For geographic farming, Catherine targets neighborhoods near where she lives that she's been farming for 10-12 years. She's involved in the community. - She pulls real estate statistics from realtor.com and the MLS to include in her market update videos. - For holiday gifts, Catherine consistently gives chocolates from Bohms to her top clients and referrers. She also mails restaurant gift cards and other small treats. - Catherine has given luxury gifts like Gucci earrings and Prada wallets to top referring clients as a thank you. - She advises new agents to assist experienced brokers with open houses and tasks in exchange for referrals. Also build relationships with mortgage brokers. - Catherine responds quickly to texts and is very accessible by email. Her contact info is: Catherineweir@windermere.com and 206-313-9714. --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Michael talks about the power of Standards and creating professional experinece with Windermere Standards of Practice. Client relationships are the foundation of success. Client interests come first. Understand duties and obligations. Stay in regular communication. Get agreements in writing. Respect requests to terminate relationships. Respect agent relationships. Be honest and timely with information sharing. Follow rules and code of ethics. Make in-person presentations when possible. Communicate openly when mistakes occur. Seek solutions. Involve management if needed. Maintain confidentiality. Recognize the limits of your expertise. Follow guidelines. Stay informed on real estate issues and changes in laws and regulations. Follow fair housing laws. Use non-discriminatory marketing. Follow Windermere branding and social media guidelines. Encourage compliance with Windermere guidelines. Lead by example. Take responsibility. Involve management with violations. Use grievance procedures if needed. --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Michael talks with Sara Monzo. Sara has been in real estate and mortgage for 20+ years and most recently has started to create opportunities for agents, mortgage lenders and others to come together to learn, share, and network with her education through Be Iconic. In this episode we talk about the power of 1. Showing up 2. Always be giving 3. Be consistent. We also talk about IG and Canva being tools that we could all learn to use in a better way. To contact Sara Monzo her email is sara.monzo@gmail.com And her IG is @lostintacoma. --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Michael talks about the coaching ideas they share with their clients when it comes to keeping the referrals coming in from their sphere of clients. 1. Follow up after the prelisting interview. 2. Do. you have a referrer check list for follow up. 3. Reading the book by ⁠Stacy Brown Randall. ⁠ 4. Have a great response to the question, "How is business?" 5. Gift giving and tying it to the relationship. Contact Michael Fanning fanning@windermere.com --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
Are you bringing your A game to your open houses. 1. Have a checklist 2. Having great materials both print and digital 3. Run the 5,5,10 4. Have a time just for the neighbors 5. Use social media to promote your Open House. 6. Have great dialogues. 7. Have everyone sign in 8. Have a hook and draw 9. Make sure you have market data available 10. Leave a gift for the sellers. 11. Use QR codes on the perma flyer. Get coached. www.windermerecoaching.com --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Michael talks with Kamila Kennedy about here various checklist that she uses to make sure she is giving consistent services to her clients. There is a great book by ⁠Atul Gawande call the checklist Manifesto⁠. If you think about any consistent services with high client satisfaction it begins by having a standard operating procedure. Kamila has been in the real estate business since 2018 and realized that when she would get super busy, she had a fear that things my fall through the cracks. She decided that it was time to get checklists set up for more piece of mind and consistent client services which in turn created higher levels of client referrals. If you would like to find out more about the checklists Kamila uses, you can reach out to her at. kamila@windermere.com --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Michael talks with Matthew Gardner who has been a National Economist for the last 25 years in the United States. Currently the National Economist for Windermere Real Estate. Matthew answers these 4 questions. In terms of the market trending for Q2-Q4 of 2023 what will be happening? What is your advice for buyers in 2023? What is your advice for Sellers in 2023? How did the SVB run impact interest rates, and is our money safe in the banks? To see more of Matthew Gardners forecast visit. https://www.youtube.com/@WindermereRealEstate --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Michael talks with Garrett Frey. Garrett started his real estate path in 1999. Fast forward to today and he owns and runs Ninja Selling Coaching. They have clients all around the world and have 27 coaches in their organization. https://ninjaselling.com/course/ninja-coaching/ Garrett also hosts the Ninja Selling podcast with over 440 episodes. https://theninjasellingpodcast.com/ I also run a coaching company along with Doug Simcock and Nick Hanse under the Windermere Company, Windermere Coaching https://www.windermerecoaching.com/. I wanted to get Garrett's perspective on how he sees coaching play a role with real estate agents form experienced too new to successfully navigate any real estate market. Real Estate is a great career, but it is conducted much of the time with individuals that don't always run good systems and habits. When you invest in coaches you start to standardize your value position and the results, we see are better work life balance, higher levels of client satisfaction and great levels of income and business. --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this Episode Michael talks with Samantha Enos V.P. of Dei for Windermere Real Estate.  We cover.  Community We want to play an active role in supporting historically marginalized groups by investing more heavily in our BIPOC neighbors and empowering our local franchise owners and agents to be active in their communities. Windermere’s support and investment in those communities will reflect local priorities and help close opportunity gaps. Home Ownership Home ownership is a pathway to building generational wealth and stable communities. For too long, home ownership has been kept out of reach for many Black, Indigenous and Communities of Color. We seek to redefine home equity, deploy a data-driven strategy, intentionally reduce barriers for historically excluded populations, and work proactively to generate new opportunities to home ownership for historically underrepresented and marginalized people. Leadership Building a stronger organization takes more than recruiting diverse talent. Leadership must pave the way in building an inclusive culture that inspires people to stay and thrive. Our senior management team recognizes how critical it is to advance diversity, equity, and inclusion for the success of our company, communities, and future homeowners. Our unique company structure provides leadership opportunities at headquarters, as well as the regional, office, and individual-agent levels. Culture  Our people are our greatest asset. We commit to being intentional in cultivating a culture of belonging and inclusion, with a focus on greater diversity at all levels of the organization. A company that reflects the communities it serves can better meet the needs of current and future customers. For more info on DEI and Windermere visit http://windermere.com/dei. or contact Samantha Enos directly at senos@windermere.com --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Michael talks with CoryBrewer, VP of Residential Operations. Cory shares with us what is happening with rents, renewals, and People in the world of property management. Whether you are a tenant, a landlord or a real estate agent needing the expertise of a property manager this is some good information to be able to tap into. Cory Brewer's contact (425) 623-1330 Website http://www.wpmnorthwest.com --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this Episode Michael talks to the Philosopher, Photographer, Influencer and 2X Cancer survivor and just simply a great guy, Matthew Ferrara.  Matthew has an amazing way of helping people see a different perspective. From his consistent Good News Fridays to his enlightening blog post and when you get blessed to see him live it will always leave you walking away with a better perspective.  We talk about how we lean towards the negative and it requires us to be more conscious in the moment to seek the good things.  How as humans we need to relate to others like humans should. This is done through being real, and building relationships by enguaging with others about life. Do we need to be knowldgeble about our business yes but lets not start there.  Matthew said and I quote. "You Got This!" What does he mean by that? You have all the tools you need you just need to 1. Believe in you. 2. Get a fresh perspective. 3. Go out every day and gngage with people in life.  --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Michael Fanning and Doug Simcock lay out some of the reasons why a buyer broker agreement is being talked about so much lately, and why it is a great idea to use one when you are working with buyers. We also talk about the benefits to both the agent and the consumer as well as what are some of the processes are that agents are using to make this very simple and easy to do. Reference Ninja Selling Book Appendix A and Appendix E 10 Step buyer process Greg Lewis with Windermere Real Estate. "Why a buyer broker agreement cover letter" --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Michael talks with Amber Hunt. Licensed Real Estate agent and active probate attorney with Woodinville Law. Amber explains what a probates sale is and isn't. We talk about the challenges you may face in a probate sale and what resources you will need to be successful in a probate sale. If you want more info, you can reach out directly to Amber at Amber@woodinvillelaw.com or contact her office at 425-485-6600 --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Joe and Michael talk about why you may want to have a coach. We talk about what a coach is and isn't. What can a coach help you do and maybe help you have a new fresh perspective. When you have a coach, the goal is to have a return on investment. Paying for a coach shouldn't be an expense but rather a return. Joe has 30 years on the real estate industry, and we are so excited to have him join us at Windermere coaching. Contact Joe Galindo. joe@joegalindocoaching.com instagram @joegalindocoachibng http://www.windermerecoaching.com --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Michael talks to Stevi Raff. An 11-year Proactive Trusted Advisor who has been working in the Boise market with builders for over 7 years and 5 years with one of the biggest builders in that area. Stevi covers these questions. How do you begin and relationship with builders? Once you find a builder what do you need to know to create value for them.? How is working with builders different then a resale broker? How can builder business be a feeder for future sales? contact Stevi Raff. steviraff@gmail.com --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Michael talks with Jason Shutt. Jason has been in Real Estate since 2014 on Bainbridge Island. A former Science Teacher Jason became highly successful by having a commitment to process and using consistent value-added systems. One of Jason's success tools is his value-added monthly newsletter. See example below. Jason has developed a sticky and informative newsletter that goes out to his clients monthly. He uses a combination of data and being his authentic self. He isn't shy to say that he wasn't looking for the quick fix but rather he put in time and energy perfecting his letter and in addition to his consistent processes for buyers and sellers he enjoys a sustainable referral business year after year. Jason sends his letter out via email monthly. He also has it on his www.jusonshutt.com website and promotes it in his Facebook feed. Jason also attributes his consistent business to having good coaching. He coaches with Nick Hansen, and he said, and I quote. "There hasn't been any question that I have asked Nick that he didn't have some great suggestion for me to try." To learn more about Jason Shutt you can contact him directly at jason@jasonshutt.com You can also visit his website at https://jasonshutt.com/ Here is an example of his newsletter. https://jasonshutt.com/bainbridge-island-real-estate/bainbridge-market-report/bainbridge-island-real-estate-market-report-august-2022/ --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
In this episode Michael talks with Louis Muniz, Max Rombakh and Shawna Ader. These brokers range from 26 to 9 years in the business and a major portion of their career has been in luxury. What they expressed is that Luxury plays out in your mind. If you want to be in the Luxury business you need to believe you can do it. Process and systems are key so that you have great consistency when it comes to your client’s experience. Be authentic and know that you aren't going to work with everyone and that you need to get laser focused on the market you want to serve. Reach out to brokers that are currently doing well in the luxury and offer assistance that isn't directly tied to a commission. Learn from other agents and offer to hold luxury open houses. Attend luxury events, such, and Windermere Luxury event. Inmen Luxury, and Leading RE Luxury.  The Premier Properties program exists to help you win listings and promote the luxury listings you have to the right audience! If you have any questions, please do not hesitate to contact premier@windermere.com. We're happy to help. Join groups such asl. Tennis clubs. Yacht Clubs, Book Clubs, Golf clubs. Think about your client base and where are they and what are they doing. Key to this however is you are not joining for business but rather it is authentic to you, and you actually enjoy being a member of said club. Remember relationships are enhanced by being you and authentic. Have your process in place and when business gets up and running don't go at it alone. You will need at least one assistant if not more.  Learn the tool that Windermere provides to our Premier agents.  Contact  Shawna Ader Shawna@windemrere.com Max Rombakh. Maxr@windermere.com Louis Muniz. Louismuniz@windermere.com --- Support this podcast: https://podcasters.spotify.com/pod/show/askacoach/support
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